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Inbound tour operators, Outbound tour operators, and Destination management companies.
Group Travel Companies of all sizes Outbound or inbound multiday tours or FIT MICE, educational and global travel enterprises
I found this system very easy to learn and to implement. The learning process was very easy and the people that teach you are great, with great disposition and patience to teach you.
Pasting the texts from the word and formatting is a real pain. The coders have to do everything for heading, indent, paragraph spacing etc. and you have to pay for each customization.
From the start the system has been just about everything we needed, but the ability, willingness and flexibility from Lemax to customize it even more for our specific company has been amazing.
The software did not have the feature of creating of rooming chart and had to pay to build one but that also has limitation.
We LOVE how much we can customize the itinerary itself to the custom fields we use in the background to track things. The ability to create and save templates is a HUGE time saver.
Comprehensive tool covering all aspects of our tour operations. Great reporting features, user friendly functionality.
The seamless integration with my website has been great. It has so many clever little things that have saved me hours of time.
UI/UX feels dated / difficult to use esp for people that are color blind.
I love how intuitive it is to use, and I also LOVE the reminders, it makes it super easy to keep track of everyone.
I did have an issue where a individual signed up instead of signing up as a group, and there was no easy way to fix that but have him deleted and forced to sign up again.
The Youli team is wonderful and their customer support is the best I've ever had. I've always had great support and any issue resolved.
The only feature I'm not crazy about is the inventory management, but we are getting around it. I'll see how it all works out once we get enough data put in to run reports.
And super easy to keep track of everyone. We also love being able to send the waivers, itinerary, important docs, etc. all in one place.
We came to YouLi to solve a problem for small group tour operators who are using email and spreadsheets off platform.
Lemax
YouLi
Top FeaturesLemax
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YouLi
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