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Eventzilla vs TicketRoot: Which is a better fit?

Updated on February 11th, 2025
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Summary
Key features rated by users
Features selected based on 3,615 reviews from Ticketing users.
% Fit
Not enough reviews
Feature ratings
Ticket Reservations
4.8
Mobile Access
4.4
Event Management
4.3
Registration Management
4.3
Barcode/Ticket Scanning
--
% Fit
Not enough reviews
Feature ratings
Ticket Reservations
4.8
Mobile Access
4.5
Event Management
4.3
Registration Management
4.3
Barcode/Ticket Scanning
4.9
User satisfaction
4.4
User reviews389
Ease of use
4.3
Functionality
4.2
Value for money
4.5
Customer support
4.2
4.8
User reviews24
Ease of use
4.8
Functionality
4.7
Value for money
4.9
Customer support
4.7
Price starts from
Not provided by vendor
Free version
Free trial
--
One-time payment
Free version
Free trial
Best for

Virtual Conferences, Virtual Events, Online Training Classes, Fundraisers, Sports events, Music Festivals, and Social Events

India, UAE, UK, USA

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
video-3e3786c5-9b6a-4656-dfaf-08dc32701445
Lorena A
New Business Coordinator
5.0

Lorena: Hi, my name is Lorena. I'm an event coordinator for a small to medium-sized business, and I give Eventzilla a five star. I use Eventzilla as our preferred event ticket management system for our attendees to register for the tickets, transfer, be able to view the agenda, and even have access to passkey link to book our rooms for our attendees. What I like most about Eventzilla is how it's user-friendly. It's easy for anyone at your position even if you're not an event coordinator, you might be in HR, you might be the owner yourself of the business, of the event that you're having. It's very user-friendly. It's pretty much like setting up a social media profile. You're able to see the categories you need and customize it just the way you like. I think the only thing that I would improve about Eventzilla is I feel like it is a newer startup type of a company. So you're probably only going to talk to the same one or two people. So there may be a little bit of lag when it comes to customer service, but they always get back to you. But you can definitely tell they are managed by just a handful of people. So hope is they grow, they can expand their customer service. That way we can give better service to our attendees as well.

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User interface
117828 video thumbnail}
1 Video
No videos provided by vendor
117828
5 screenshots
10002527
2 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
API
388
Important

Eventzilla

Top Features
35/47
  • Activity Dashboard
  • Billing & Invoicing
  • Cross Selling Functionality
  • Customizable Reports
  • Drag & Drop
  • Dynamic Pricing
  • GDPR Compliance
  • Help Desk Management
  • Multi-Currency
  • Real-Time Notifications
  • Sales Reports
  • Venue Management
  • API
  • Attendance Management
  • Barcode/Ticket Scanning
  • Calendar Management
  • Confirmations/Reminders
  • Customer Data Management
  • Customizable Branding
  • Customizable Forms
  • Data Import/Export
  • Discount Management
  • Email Marketing
  • Employee Management
  • Event Calendar
  • Event Management
  • Kiosk Ticketing
  • Mobile Access
  • Mobile Ticketing
  • Multi-Event
  • Online Ticketing
  • Onsite Ticketing
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • Registration Management
  • Reporting/Analytics
  • Reserved Seating
  • Season Tickets
  • Seating Map
  • Social Promotion
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Wait List Management
  • Website Management
See All features
Hide Ticketing Software Features -

TicketRoot

28/47
Show Ticketing Software Features +
Eventzilla
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
TicketRoot
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Eventzilla
  • By Eventzilla
  • Located in United States
  • Founded in 2009
TicketRoot
  • By Root ID
  • Located in India
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