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Virtual Conferences, Virtual Events, Online Training Classes, Fundraisers, Sports events, Music Festivals, and Social Events
Our customers are looking for affordable All-in-One event registration + membership management software, entirely in their control with a start to end solutions to increase membership and ROI.
Overall we had a good experience with Eventzilla in managing our special event. Tickets were emailed to purchasers, reminders automatically sent for outstanding purchases.
My account has been suspended. Granted, they fixed it but they ignored my multiple emails asking why my account was suspended in the first place.
Ease of managing registration and I love that it's free. We are a non-profit so it's so appreciated that you keep the basic free.
Customer service is poor. They ignore your emails and requests.
They put ease in the planning as they connect you to your attendees. Their software was is easy to use, visually appealing, and helps to make your event shine.
Some customization features are missing, and sometimes some features don't always link properly.
Pretty much intuitive, although I did contact customer support and they were really great and super responsive.
That I was charged and not refunded for a resolved issue.
The platform's user friendly interface which is super handy to use both by organizers and ticket buyers alongwith electronic app check-in was a super hit.
The payout invoices we receive need to be more detailed. Since we are only 2 people managing all the events, it gets difficult to visit the dashboard each time to check the payout for each event.
I had his number saved on my phone and was easy to reach. However I do appreciate the later customer management system.
I wasn’t able to change the time zones which caused confusion to my attendees when they say their tickets. A country was listed that wasn’t US.
Explara has been quite useful and has provided my past venture with a great accessible platform.
Confusion on International payments and its gateways.
This is very handy, well designed, customer support is very good, it is very helpful in spreading the business.
Lorena: Hi, my name is Lorena. I'm an event coordinator for a small to medium-sized business, and I give Eventzilla a five star. I use Eventzilla as our preferred event ticket management system for our attendees to register for the tickets, transfer, be able to view the agenda, and even have access to passkey link to book our rooms for our attendees. What I like most about Eventzilla is how it's user-friendly. It's easy for anyone at your position even if you're not an event coordinator, you might be in HR, you might be the owner yourself of the business, of the event that you're having. It's very user-friendly. It's pretty much like setting up a social media profile. You're able to see the categories you need and customize it just the way you like. I think the only thing that I would improve about Eventzilla is I feel like it is a newer startup type of a company. So you're probably only going to talk to the same one or two people. So there may be a little bit of lag when it comes to customer service, but they always get back to you. But you can definitely tell they are managed by just a handful of people. So hope is they grow, they can expand their customer service. That way we can give better service to our attendees as well.
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Eventzilla
Top FeaturesExplara
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