# Compare Tripleseat vs Odoo  2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Odoo  and Tripleseat based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/118047-135618/Tripleseat-vs-Odoo

---

# Odoo vs Tripleseat Features and Cost Comparison

Last updated July 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Odoo Tripleseat2/4 selected

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

[Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)[4.7 (574)](https://www.capterra.com/p/118047/Tripleseat/reviews/)

[## Odoo](https://www.capterra.com/p/135618/Odoo/)[4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$31.10/month

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4

Customer Service

3.9

Reviews Sentiment

Based on [1,314 reviews](#user-reviews)

Positive

1,090

Neutral

103

Negative

121

[## Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)[4.7 (574)](https://www.capterra.com/p/118047/Tripleseat/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

MM

Based on [574 reviews](#user-reviews)

Positive

550

Neutral

12

Negative

12

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 17,855 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

68%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.1

Lead Management

4.1

Sales Pipeline Management

4.0

Activity Dashboard

4.2

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

\--

Contact Management

4.5

Lead Management

\--

Sales Pipeline Management

NA

Activity Dashboard

4.6

User satisfaction

User satisfaction

4.2

User reviews[1,314](https://www.capterra.com/p/135618/Odoo/reviews/)

Ease of use

4.0

Functionality

4.2

Value for money

4.1

Customer support

3.9

User satisfaction

4.7

User reviews[574](https://www.capterra.com/p/118047/Tripleseat/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$31.10Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Odoo is powerful, flexible open-source software designed for everyone, from individuals running a simple blog to large companies managing a full ERP, adaptable to both SMEs and global corporations.

Best for

Designed for restaurants, catering, hotels, wineries, breweries, bars, nightclubs, private events, stadiums, corporate events, bowling alleys, and more.

## User reviews

Pros & cons

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "The interconnection between applications is flawless: when a sale is validated, the inventory updates automatically, and the invoice is generated in a single click."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7165878)

KC

Kenneth C.

Vice President

> "On Black Friday, when we were doing our first major use of the system during peak season, the cloud synchronization between the e-commerce frontend and the warehouse logistics..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7164034)

Yatra P.

Omni Associate

> "Many features like customization, tasks tracking, multiple integration and automation are available which saves a lot of time."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7094259)

KC

Kenneth C.

Vice President

> "Odoo essentially blocks you from changing the core coding so if your company has a unique or "weird" way of completing processes then you will need to completely change how your..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7164034)

RP

Ryan P.

Lead Designer

> "Instead of piecing together multiple tools, Odoo integrates key business functions in one system which can simplify workflows and reduce tool sprawl."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7104273)

HD

Hana D.

CEO

> "My Odoo database — which I paid for and which should have been created under my company’s ownership — was created and controlled entirely under ADG’s ( odoo authorised partner)..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

MV

Maya V.

Responsable Territoriale Gironde - Lot et Garonne

> "The software has automated all our manual processes from approval processes control, cash management and work status tracking."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7169989)

Brian B.

President

> "Over time, however, the platform became increasingly difficult and expensive to maintain and upgrade due to the amount of customization required for real-world business use."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

FC

Fujimory C.

Founder

> "Odoo is an all-in-one suite of open-source business applications that integrates a vast range of functions from CRM and e-commerce to accounting, inventory, and human resources into..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883589)

Rick C.

Owner President

> "I was and still am unsure the best way to operate whether setting it up on our own servers or running it on other servers from people running it as a third party service."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7150042)

Manuel G.

Manager and Software Architect

> "Wonderful ERP, for small and big businesses, great CRM, Sales Management, Invoicing, and a big community around the world."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7108815)

VR

Verified Reviewer

Digital Marketer

> "Overall, it does the job for our needs, but the steep learning curve, integration issues, and sync issues have made it hard to have a seamless experience"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

VT

Vibha T.

seo

> "We especially benefited from the flexibility Odoo gives developers—using it, we’ve even built our own apps like the WooCommerce Connector available on the Prefortune store, which..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666)

HD

Hana D.

CEO

> "No one should be in this situation waking up to see that the fully paid subscription account with database and pos completly deleted without prior notice and althoug im the admin of..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

DG

Damian G.

CTO

> "I like the way have in odoo is one big ecosystem, which helps a lot for my clients to have all services in one place."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297)

DB

Didier B.

Product Owner

> "Odoo open-source and modular nature brings potential downsides, especially for businesses needing deep customizations, reliable third-party app compatibility, or a system optimized..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737)

VR

Verified Reviewer

Senior Accountant

> "ODOO System management make your operation shifts more organized , and reach the KPIs goals by fair allocating humans and time."

[See full review](https://www.capterra.com/p/135618/Odoo/#GetApp___7129050)

ES

Eugene S.

Chief Product Officer and Co-Founder

> "Also, the tools used for creating your own custom reports are completely frustrating."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7124572)

HH

Heather H.

Marketing and Communications Executive

> "All teams work on the same interface, guaranteeing perfect consistency of operational data and optimizing overall business management."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

SB

Sander B.

CEO

> "I told him I wanted the free version to see how I liked the software and then I could move my European susidiary on if it all worked out. Once I clicked the link he gave me I could..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7007639)

KK

Karanja K.

Managing Partner

> "Odoo has modernised how things used to work from the analogue fashion of having to have skills to create Websites to Digitalisation of Web-creation through one touch of a button."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6859100)

SD

Sushmita D.

Executive

> "Every meeting and customization session has drained our subscription hours, and we now find ourselves with only 39 out of the original 100 hours remaining—most of which have been..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212)

Brian B.

President

> "For companies willing to heavily invest in development, it can become deeply integrated into operations, inventory, communications, and accounting."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

HH

Heather H.

Marketing and Communications Executive

> "Major version updates regularly bring frustrating technical bugs to customized modules."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

ES

Elias S.

Marketing Coordinator

> "I like that Odoo provides a wide range of modules for CRM, finance, and operations, all integrated into one ecosystem."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005121)

DG

Damian G.

CTO

> "Also customization can get pricey when you need something outside the standard setup."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7120297)

NS

Novellynn S.

Founder

> "On top of that, you can create your own apps, integrate your own tools, and truly make the platform work for you and or your clients."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446)

CW

Crispin W.

Director of E-Commerce and Digital Strategy

> "The user interface can feel a bit confusing sometimes, especially when navigating between different apps."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7172229)

GM

Gustavo M.

Manager

> "The fact that everything is integrated into one system – sales, accounting, inventory, and marketing – really helps make workflows smoother and improves overall visibility into..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6548020)

JB

Justin B.

System Specialist

> "no native integration with Wordpress or Webflow making it difficult to track website subscriptions"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702)

MW

Mohammed W.

Adminstraion manager And odoo system admin

> "Odoo has been instrumental in streamlining our manufacturing and customer operations, providing flexibility and control over processes like inventory, accounting, and approvals."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283)

HH

Heather H.

Marketing and Communications Executive

> "Furthermore, subscription costs accelerate quickly as you stack applications and users."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

VR

Verified Reviewer

Sales Manager

> "Very user-friendly, the next-gen of ERPs, cost-effective regarding the development, all-in-one software that automates all business processes like CRM, Purchase, Inventory, Sales,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6503028)

BT

Benjamin T.

IT-Systemadministrator

> "also some features feel a bit unfinished or need manual adjustments which is annoying sometimes"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7133468)

DA

Dan A.

Data Scientist

> "I liked that Odoo provided interaction between the sales and stock modules. When a sale occurred, a delivery order was created and I was also able to track products from within the..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6776570)

Brian B.

President

> "Odoo support acknowledged that the mail process was failing/crashing and ultimately escalated the issue because it could not be resolved immediately."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

MW

Mohammed W.

Adminstraion manager And odoo system admin

> "Odoo is the best ERP system, offering unmatched flexibility, seamless integration, and powerful modules that streamline all aspects of business operations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6544283)

ES

Eugene S.

Chief Product Officer and Co-Founder

> "It has stopped the rest of the team from having to utilize hundreds of spreadsheets that I hate."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7124572)

DB

Didier B.

Product Owner

> "Its modular approach, open-source nature, user-friendliness, and support make it an attractive choice, particularly for small and mid-sized businesses looking to streamline their..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6573737)

VR

Verified Reviewer

Digital Marketer

> "Not ideal for businesses looking for a simple, seamless integrations and CRM management."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

HH

Heather H.

Marketing and Communications Executive

> "Being able to start with a single module and activate others as the business grows is a true luxury."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7177279)

IW

Isla W.

Senior IT Analyst

> "Took a bit to figure out where everything was, and some workflows aren't as intuitive as they could be."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7163317)

VnC

Verónica C.

Partner

> "It offers many applications. If you manage to integrate all information inside the platform to run your business, can be quite useful."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7000743)

JB

Justin B.

System Specialist

> "Odoo’s numerous technical issues, poor performance, lack of crucial integrations, and slow support have made it a poor choice for our business."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702)

VR

Verified Reviewer

CEO

> "The overall experience with odoo is great, its opensource and provide all tools that helps the business owner manage their business. but if they update onboarding procedure and UI..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6458621)

HD

Hana D.

CEO

> "Data Ownership Violation: Despite paying for a full-year Odoo subscription, my database was never created under my CompanyID."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7044153)

VR

Verified Reviewer

Digital Marketer

> "It can also scale as businesses grow and there is the option to integrate"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7131350)

LD

Lisbet D.

Manager

> "The drag and drop is unfortunately less flexible than I experienced with Elementor (e.g. photos can only be posted as 100%, 50% or 25%.) But with a little creativity and..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6554597)

SbB

Sébastien B.

Co-founder and manager

> "The flexibility, the number of solutions for SMB and the customer service that ALWAYS solved my issues in less than 48 hours."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6541930)

BD

Brent D.

Owner

> "The software platform itself may have merit, but the implementation and project management we experienced was unreliable and unprofessional."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065)

CW

Crispin W.

Director of E-Commerce and Digital Strategy

> "It handles our sales pipeline and invoicing pretty smoothly."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7172229)

VR

Verified Reviewer

Co-Founder

> "I still want to use Odoo because the product itself is strong, but the lack of accountability, transparency, and remedy for a paid service I couldn’t use has left a lasting negative..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005793)

Rick C.

Owner President

> "There are plenty of features across all business elements to run your entire business off Odoo."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7150042)

Brian B.

President

> "Our biggest issue was billing, support, and operational risk."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7148693)

Nataliia T.

Buiness Development Manager

> "No need to long customizing, which makes it a good deal for small to medium organisations."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7115116)

RG

Rahma G.

mechatronics Engineer

> "The only downside I've found with Odoo is the limited variety of design options that include animations and dynamic elements."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6439524)

Alaa J.

General Manager

> "Odoo keeps up with market trends and requirements by offering regular and consistent updates that ensure compatibility with evolving business needs."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6617410)

VR

Verified Reviewer

Director

> "The software is difficult to work out and use, documentation is poor..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7092335)

JB

Justin B.

System Specialist

> "the only good thing about Odoo is it has a lot of modules even for employees appraisal and recruitment."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6883702)

SD

Sushmita D.

Executive

> "However, we were shocked to discover later that this substantial amount was only for training and not the full suite of services as promised. Since January 13, 2024, we have yet to..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6512212)

NS

Novellynn S.

Founder

> "One icon, one login, everything right there. And the support team is solid; they reach out and help you stay aligned so your business flows effortlessly."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7025446)

AA

April A.

President

> "I contacted customer support to help me connect my banking account to the application, and it took them three weeks to respond, and their answer didn’t fix it."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6426885)

BK

Blerta K.

Language Instructor

> "Odoo includes all that and the price-value ratio is reasonable when it comes to a small business."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7137257)

HM

Henrique M.

business and sales director

> "whatsapp app is too basic and missing features such as loading a video in the social media managment tool."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6550872)

JF

Joe F.

Associate Professor of Law

> "Odoo has helped us to bring together and unify our students data under one central place making it easy to access them whenever we need to."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768)

VR

Verified Reviewer

Dropshipper

> "Some advanced options are not very clear and sometimes the system feels a bit slow."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7067764)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "The modern interface makes navigation pleasant for my entire team."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7165878)

JZ

Jon Z.

Owner

> "Yet, when our BSA didn't show up one week and we had to email (there is no way to call your BSA) to find out via auto-reply that he was out of the office, well...there was no..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6477466)

EO

Elias O.

Data Engineer

> "The vast amount of customization options, particularly in the open source version. While not everything is quite as straightforward, the ability to program things yourself makes it..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6613761)

ES

Elias S.

Marketing Coordinator

> "Some modules lack depth compared to specialized tools, and setup can be tricky without technical knowledge."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7005121)

JF

Joe F.

Associate Professor of Law

> "It offers quality task automations that has allowed us to streamline our routine tasks by automating them."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6754768)

AE

Amany E.

Infrastructure Manager

> "Time spent was not aligned with the invoices, so billing for hourly services as straightforward as expected and required corrections."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6775580)

VT

Vibha T.

seo

> "The modular approach makes it easy to implement what you need, from CRM and inventory to accounting and eCommerce."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6861666)

AB

Aaron B.

President

> "I hate that I am forced to doing a purchase order, then receive and order and then a vendor bill and then a vendor payment."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6561207)

AM

Alfonso M.

CEO

> "I have been in the IT industry for over 40 years and have had manage and deploy instances of SAP and Oracle among a few and have find Odoo so far exceeds them by a great marging in..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6622811)

BD

Brent D.

Owner

> "For a small business, this kind of prolonged uncertainty is not just frustrating — it's damaging."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___7138065)

SK

Steef K.

Accountant

> "The cooperation with Loic boosted my skills of Odoo system and immedialtely gave me the right benefits for quality and scaleability."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6436436)

KS

Kamal S.

Financial Controller

> "some report like gain/loss on foreign currency, i see duplication of entries after posting under "management>unrealised currency gain/loss""

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6485582)

EA

Ezalldeen A.

Programmer, application auditor, and accountant

> "It also allows users to install the appropriate sections according to their choice and also provides integration with various systems"

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6521171)

LM

Latrice M.

Ceo

> "They’re just there for show I was charged for a second month when I didn’t even access our program ever since they sent me the message saying that there was nothing wrong with it,..."

[See full review](https://www.capterra.com/p/135618/Odoo/#Capterra___6717754)

[View Reviews](https://www.capterra.com/p/135618/Odoo/reviews/)

MM

Mai M.

Managing Director

> "It keeps my completely on task, provides quick and user friendly proposals to clients and allows me to keep up with..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___7077621)

RH

Robert H.

Events Manager

> "This is frustrating for the client and the business. If the client has to reach out to us via other means it is..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6853877)

DB

Danny B.

Director of Events

> "It helps with the whole event process from lead generation, managing the event itself, and the whole financial side..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6861436)

AC

Adrian C.

Sales Coordinator

> "I trusted tripleseat to integrate my leads from the knot months later I found out that it wasn't working properly, this..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6561418)

AT

Andrena T.

Catering Manager

> "Tripleseat allows ease of managing a calendar, events, invoicing clients and building a menu throughout the system"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___7022957)

SD

Sandra D.

Restaurant Events Consultant

> "I think the biggest issue I have is the concern that my emails (coming through Tripleseat) often get filtered into..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6567881)

AB

Amy B.

Ownership

> "Book events seamlessly , collect payments, be on same page with my colleagues, collect web leads, use templates for..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6831066)

AR

Alex R.

Events admin

> "I don’t like that messaging through tripleseat typically gets lost in our clients inboxes because it is often directed..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6852243)

RH

Robert H.

Events Manager

> "It has helped us grow our event business by keeping us organized and streamlining communication and document creation."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6853877)

ES

Ella S.

Manager- Events, Marketing, Partnerships

> "The guest discussion center has a few downsides, the formatting of emails is not how the email shows up in the guest..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6571877)

LF

Lizette F.

Private Events Coordinator

> "I started my position as Private Event Coordinator 6 months ago and was intimidated at first but Triple Seat helped me..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6855932)

JH

Joy H.

Production Events Specialist

> "Discussion function - no scheduled emails, browser is tough to work with. When having lengthy conversations with..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6809103)

DB

Danny B.

Director of Events

> "Overall Tripleseat is great and works well if your venue has the need for a customizable event management platform."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6861436)

KA

Ketile A.

Head of Events Sales

> "The mobile version: It isn’t as smooth or responsive as the desktop platform, which can be tough when I'm on the go"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6830881)

AR

Alex R.

Events admin

> "The reporting function is also incredibly helpful for explaining event trends to the higher ups."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6852243)

CT

Courtney T.

HR Manager

> "It was a little more costly than other options."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___7162753)

Maxwell P.

General Manager

> "The absolute standout feature for us is the integration with Opera PMS."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___7059286)

JS

Julia S.

Director of Training

> "Training the team took a little while and the internal resources for that are not as available as I would like."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6550195)

BR

Bryan R.

Marketing Director

> "If more customization options are added, we'd be able to replace multiple other software solutions with it."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6504632)

ML

Monica L.

Sales and Events Manager

> "it can look like spam but so does any other email that comes from a booking system."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6805140)

JA

John A.

VP of Operations

> "The opportunity to be posted alongside of much larger restaurant groups through EventUp has led to our offstrip..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6837447)

VC

Vanessa C.

Director of sales

> "Having to convert some report into a excel format and it’s not very cute"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6790958)

Maxwell P.

General Manager

> "Tripleseat combined with Opera PMS has completely transformed our workflow."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___7059286)

JM

Jennifer M.

Director, Private Event Sales

> "The quantity & price boxes are entirely too wide."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6562477)

CH

Courtney H.

Venue Rentals Coordinator

> "I can complete a booking from initial enquiry to signed contract and paid deposit in one day."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6795923)

EY

Esther Y.

Community Engagement Manager

> "Does not show discount total at the bottom of invoice."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6809106)

KL

Kate L.

Catering Brand Manager

> "Tripleseat is very user-friendly and supports our events operation with easy to read documents and a great color-coded..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6561018)

KS

Kristi S.

Director of Events

> "I have constant issues with formatting documents."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6825138)

CT

Courtney T.

HR Manager

> "The events department preferred this software over the others that we demoed."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___7162753)

AC

Adrian C.

Sales Coordinator

> "The integration with the Knot was a complete fail."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6561418)

AD

Allyson D.

Owner

> "Great communication tool and system to organize leads and events all in one place."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6809115)

AP

Alexis P.

Sales and Coordinating Manager

> "The price of service has been going up 5% each year for the past 3 years."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6556680)

LF

Lizette F.

Private Events Coordinator

> "It helps me connect and communicate efficient efficiently & quickly"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6855932)

TH

Tessa H.

Event manager

> "The cost for my business, too expensive for the scale we are."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6670066)

SR

Susanne R.

Catering Sales Director

> "We also love the integration between the option to pay directly through tripleseat which we are just starting. "

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6561315)

ES

Elise S.

Event & Programming Manager

> "There is a lag time when entering a new client who you'd like to add to an account which really slows down my work flow..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___4907440)

MS

Michaela S.

Senior Event Manager

> "I love the instant generation of the banquet event orders, contracts and invoices"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6795715)

JI

Jackie I.

Event Sales Coordinator

> "The updates as of a recent feel a bit sloppy"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6795700)

KL

Kate L.

Catering Brand Manager

> "The online portal is fantastic- clients sign contracts and pay their invoices while I am sleeping! "

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6561018)

EY

Esther Y.

Community Engagement Manager

> "Not friendly with printing."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6809106)

CE

Calista E.

Sales & Event Coordinator

> "I appreciate tripleseat's ability to quickly turn leads into events/bookings with all of the necessary info saving us a..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___4910192)

CP

Christa P.

Corporate Director of Sales

> "We also experience glitches with TS taking with SNT not talking to each other. "

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___4922137)

ES

Ella S.

Manager- Events, Marketing, Partnerships

> "Being able to create tasks for yourself and others is a great way to streamline communication."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6571877)

VM

Vanna M.

Director of Sales

> "As the admin for leads, I am still confused on how to clear them from years ago."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___4973159)

ST

Susan T.

Director of Sales

> "The convenience and ease of the system to communicate and sent proposals and contracts to clients, plus the continued..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6836720)

CE

Calista E.

Sales & Event Coordinator

> "I do not enjoy how fragile some of the features can be."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___4910192)

MC

Mike C.

Production Manager

> "It helps make sure multiple departments can have the same information."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6829954)

MM

Mai M.

Managing Director

> "This sounds almost impossible, but I don't have a single negative thing to report about this platform."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___4899398)

TW

Timothy W.

Director of Sales

> "We used Caterease for over 20 years at this hotel. When we were told we were switching to Tripleseat, we were not..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6576506)

JH

Jennifer H.

Director of Coworking

> "Takes me hours to do what should be automated."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___3326927)

JH

Joy H.

Production Events Specialist

> "It’s very helpful to have templates and auto emails sent out with links includes"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6809103)

Bobby G.

President

> "Feature requests are never taken seriously."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___2965574)

ES

Ella S.

Manager- Events, Marketing, Partnerships

> "Contract creation, and great integrations, and internal communications are great."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6571877)

CB

Courtney B.

Director of Marketing & Events

> "The email functionality is lacking - see previous comments in the survey."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___2835062)

AF

Alanna F.

Director

> "Keeps our team organized, streamlines planning between kitchen and planners"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6795718)

RM

Rebecca M.

Night Auditor

> "The annoying, time wasting and the unnecessary notifications."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___2433921)

KS

Kristi S.

Director of Events

> "The filtering is super beneficial as I manage many venues."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6825138)

RM

Rebecca M.

Night Auditor

> "I have nightmares about those dreadful notifications."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___2433921)

[View Reviews](https://www.capterra.com/p/118047/Tripleseat/reviews/)

## User interface

4.20 (1,314)

4.67 (574)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Odoo

Top features

34/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/135618/Odoo/#features)

Tripleseat

29/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/118047/Tripleseat/#features)

### Recognition

No recognitions have been awarded to Odoo

No recognitions have been awarded to Tripleseat

### Deployment & support

Odoo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Tripleseat

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Odoo

-   By Odoo
-   Located in United States
-   Founded in 2005

Tripleseat

-   By Tripleseat
-   Located in United States
-   Founded in 2008

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