# Compare Tripleseat vs ROLLER 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Tripleseat and ROLLER based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/118047-164715/Tripleseat-vs-ROLLER --- # Tripleseat vs ROLLER Features and Cost Comparison Last updated March 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TripleseatROLLER2/4 selected [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)[4.7 (572)](https://www.capterra.com/p/118047/Tripleseat/reviews/) [ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.2 (144)](https://www.capterra.com/p/164715/ROLLER/reviews/) [## Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)[4.7 (572)](https://www.capterra.com/p/118047/Tripleseat/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment MM Based on [572 reviews](#user-reviews) Positive 548 Neutral 12 Negative 12 [## ROLLER](https://www.capterra.com/p/164715/ROLLER/)[4.2 (144)](https://www.capterra.com/p/164715/ROLLER/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.1 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment ME Based on [144 reviews](#user-reviews) Positive 120 Neutral 11 Negative 13 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,439 reviews from event management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 64%Fit Missing features Not enough reviews Feature ratings Agenda Management \-- Real-Time Data 4.8 Registration Management 4.8 Event Scheduling 4.8 API NA 60%Fit Missing features Not enough reviews Feature ratings Agenda Management NA Real-Time Data 3.8 Registration Management 4.3 Event Scheduling 4.4 API \-- User satisfaction User satisfaction 4.7 User reviews[572](https://www.capterra.com/p/118047/Tripleseat/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.7 User satisfaction 4.2 User reviews[144](https://www.capterra.com/p/164715/ROLLER/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.0 Customer support 4.2 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Designed for restaurants, catering, hotels, wineries, breweries, bars, nightclubs, private events, stadiums, corporate events, bowling alleys, and more. Best for ROLLER is used by trampoline parks, family entertainment centers, amusement parks, water parks, museums, zoos, aquariums, rock climbing facilities, playcenters, and roller skating rinks. ## User reviews Pros & cons MM Mai M. Managing Director > "It keeps my completely on task, provides quick and user friendly proposals to clients and allows me to keep up with..." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___7077621) RH Robert H. Events Manager > "This is frustrating for the client and the business. If the client has to reach out to us via other means it is..." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6853877) AT Andrena T. Catering Manager > "Tripleseat allows ease of managing a calendar, events, invoicing clients and building a menu throughout the system" [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___7022957) JH Joy H. Production Events Specialist > "Discussion function - no scheduled emails, browser is tough to work with. When having lengthy conversations with..." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6809103) DB Danny B. Director of Events > "It helps with the whole event process from lead generation, managing the event itself, and the whole financial side..." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6861436) KA Ketile A. Head of Events Sales > "The mobile version: It isn’t as smooth or responsive as the desktop platform, which can be tough when I'm on the go" [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6830881) AB Amy B. Ownership > "Book events seamlessly , collect payments, be on same page with my colleagues, collect web leads, use templates for..." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6831066) AC Adrian C. Sales Coordinator > "I trusted tripleseat to integrate my leads from the knot months later I found out that it wasn't working properly,..." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6561418) Maxwell P. General Manager > "The absolute standout feature for us is the integration with Opera PMS." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___7059286) SD Sandra D. Restaurant Events Consultant > "I think the biggest issue I have is the concern that my emails (coming through Tripleseat) often get filtered into..." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6567881) RH Robert H. Events Manager > "It has helped us grow our event business by keeping us organized and streamlining communication and document..." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6853877) AR Alex R. Events admin > "I don’t like that messaging through tripleseat typically gets lost in our clients inboxes because it is often..." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6852243) JA John A. VP of Operations > "The opportunity to be posted alongside of much larger restaurant groups through EventUp has led to our offstrip..." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6837447) ES Ella S. Manager- Events, Marketing, Partnerships > "The guest discussion center has a few downsides, the formatting of emails is not how the email shows up in the guest..." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6571877) Maxwell P. General Manager > "Tripleseat combined with Opera PMS has completely transformed our workflow." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___7059286) ML Monica L. Sales and Events Manager > "it can look like spam but so does any other email that comes from a booking system." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6805140) LF Lizette F. Private Events Coordinator > "I started my position as Private Event Coordinator 6 months ago and was intimidated at first but Triple Seat helped..." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6855932) VC Vanessa C. Director of sales > "Having to convert some report into a excel format and it’s not very cute" [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6790958) CH Courtney H. Venue Rentals Coordinator > "I can complete a booking from initial enquiry to signed contract and paid deposit in one day." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6795923) EY Esther Y. Community Engagement Manager > "Does not show discount total at the bottom of invoice." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6809106) AD Allyson D. Owner > "Great communication tool and system to organize leads and events all in one place." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6809115) KS Kristi S. Director of Events > "I have constant issues with formatting documents." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6825138) DB Danny B. Director of Events > "Overall Tripleseat is great and works well if your venue has the need for a customizable event management platform." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6861436) JS Julia S. Director of Training > "Training the team took a little while and the internal resources for that are not as available as I would like." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6550195) MS Michaela S. Senior Event Manager > "I love the instant generation of the banquet event orders, contracts and invoices" [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6795715) JM Jennifer M. Director, Private Event Sales > "The quantity & price boxes are entirely too wide." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6562477) AR Alex R. Events admin > "The reporting function is also incredibly helpful for explaining event trends to the higher ups." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6852243) JI Jackie I. Event Sales Coordinator > "The updates as of a recent feel a bit sloppy" [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6795700) ST Susan T. Director of Sales > "The convenience and ease of the system to communicate and sent proposals and contracts to clients, plus the..." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6836720) EY Esther Y. Community Engagement Manager > "Not friendly with printing." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6809106) MC Mike C. Production Manager > "It helps make sure multiple departments can have the same information." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6829954) AC Adrian C. Sales Coordinator > "The integration with the Knot was a complete fail." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6561418) BR Bryan R. Marketing Director > "If more customization options are added, we'd be able to replace multiple other software solutions with it." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6504632) AP Alexis P. Sales and Coordinating Manager > "The price of service has been going up 5% each year for the past 3 years." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6556680) JH Joy H. Production Events Specialist > "It’s very helpful to have templates and auto emails sent out with links includes" [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6809103) TH Tessa H. Event manager > "The cost for my business, too expensive for the scale we are." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6670066) AF Alanna F. Director > "Keeps our team organized, streamlines planning between kitchen and planners" [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6795718) ES Elise S. Event & Programming Manager > "There is a lag time when entering a new client who you'd like to add to an account which really slows down my work..." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___4907440) KS Kristi S. Director of Events > "The filtering is super beneficial as I manage many venues." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6825138) CP Christa P. Corporate Director of Sales > "We also experience glitches with TS taking with SNT not talking to each other. " [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___4922137) KL Kate L. Catering Brand Manager > "Tripleseat is very user-friendly and supports our events operation with easy to read documents and a great..." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6561018) VM Vanna M. Director of Sales > "As the admin for leads, I am still confused on how to clear them from years ago." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___4973159) DA Derry A. Events Manager > "Everything is in one place and it streamlines my documents." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6822942) CE Calista E. Sales & Event Coordinator > "I do not enjoy how fragile some of the features can be." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___4910192) MH Meg H. Sales and Event Manager > "Helped streamline our event planning and communication" [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6795707) MM Mai M. Managing Director > "This sounds almost impossible, but I don't have a single negative thing to report about this platform." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___4899398) IL Ilaria L. Assistant Reservations Manager > "Once you understand how to use it and you implement all the necessary t&c, is super easy to use and helpful." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___7033764) CB Courtney B. Director of Marketing & Events > "The email functionality is lacking - see previous comments in the survey." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___2835062) LF Lizette F. Private Events Coordinator > "It helps me connect and communicate efficient efficiently & quickly" [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6855932) JH Jennifer H. Director of Coworking > "Takes me hours to do what should be automated." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___3326927) SR Susanne R. Catering Sales Director > "We also love the integration between the option to pay directly through tripleseat which we are just starting. " [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6561315) Bobby G. President > "Feature requests are never taken seriously." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___2965574) KL Kate L. Catering Brand Manager > "The online portal is fantastic- clients sign contracts and pay their invoices while I am sleeping! " [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6561018) RM Rebecca M. Night Auditor > "The annoying, time wasting and the unnecessary notifications." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___2433921) TS Tammy S. Catering Coordinator > "It’s easy to learn, keeps all communication in one place, and makes the proposal process fairly simple and quick." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6782506) RM Rebecca M. Night Auditor > "I have nightmares about those dreadful notifications." [See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___2433921) [View Reviews](https://www.capterra.com/p/118047/Tripleseat/reviews/) ME Maddison E. Events Coordinator > "The ability to identify payments linked to specific bookings and guest accounts, track spending over time, and issue refunds easily has..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) Alistair C. Founder CEO > "ROLLER started as a promising, well-supported solution, but the decline in customer success and the way basic tools are locked behind..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714) FS Fitria S. Tourism Attraction > "The platform is stable, the schedule-based setup makes peak/off-peak ticketing straightforward, and managing parties, capacity, and..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) Alistair C. Founder CEO > "There are other platforms where these “premium” features are included as long as you’re using their system, which makes ROLLER’s upsell..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714) SM Shweta M. Events Coordinator > "Having bookings, guest details, and transactions in one system improves visibility and reduces manual follow-ups." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063686) DC David C. Managing Director > "It’s horrifically overpriced. Plus should have the ability like GoCardless to run membership Direct Debits in a super easy way, so as if..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011169) FS Fitria S. Tourism Attraction > "Adding Price Rule support (or an equivalent) to Legacy, plus a bit more flexibility in promo conditions and email-template customization,..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) TJ Tish J. Manager > "After a year it deleted the membership accounts and we had to get all members to re-enlist therefore losing a good portion of our..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7112505) ME Maddison E. Events Coordinator > "These tools became essential in the post-COVID environment, where managing guest bookings, capacity, and queues became more important than..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) Alistair C. Founder CEO > "Customer success has basically disappeared. Where we once had responsive help, our customer success managers now often go completely quiet..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714) JJ Jacob J. Remote Manager > "Secure platform, simple to adopt and use, customization in product listing and party packages, reasonable payment processing rates with..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014215) BT Brin T. Guest Services Coordinator > "The only gripe I have is debit transactions on memberships - sometimes people get visa debit confused with credit cards and this..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011396) Mason Y. Sr. IT Systems Analyst > "The support team is knowledgeable and helpful, and I appreciate how ROLLER has expanded its support options over time, making it easier to..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063664) SM Shweta M. Events Coordinator > "Occasional system lag and delayed syncing also impact front-desk efficiency during peak hours." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063686) Mason Y. Sr. IT Systems Analyst > "The team is forward-thinking, and while there are occasional growing pains as the company scales, the overall value and long-term..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063664) FS Fitria S. Tourism Attraction > "Impact: Sites remaining on Legacy Checkout cannot apply the new Price Rule logic, which may lead to inconsistent promo handling across..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) ME Maddison E. Events Coordinator > "With continued improvements, particularly around event management and their food and beverage systems, we can see ourselves running our..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) FS Fitria S. Tourism Attraction > "The main friction is promotions: the newest Price Rule works only on Progressive Checkout, which creates inconsistency for sites that..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) KH Kimberly H. Corporate Director of Administration > "One of the standout features is its ease of use—both staff and management quickly adapted to the system with minimal training, which..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7017274) MM Mike M. Owner > "The reporting is very challenging - for example, if I want to check our staff's gratuities for the night, it will show me every..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6855277) CW Cameron W. Director > "Still to this day, their platform has yet to fail us ( as the previous POS company did time and time again ), and their ongoing training..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7038790) JP John P. director > "Promised membership would be great for our business but it doesn't work in our environment." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7018694) AN Amanda N. CFO > "I like the digital tickets and the ability to book events online." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015962) JG Jasna G. Ticketing Services Manager > "Fixed confirmation email template, inability to fully customise to a single event series or product" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6380938) IM Ian M. General manager > "Makes our online bookings alot easier especially around parties and group booking, accounts are very easy to interpret and see" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7016599) JM Joshua M. Operations Manager > "Reporting… a lot does not make sense, and can be difficult to pull what Relevant info is needed." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011215) AF Aleaha F. Call center manager > "I liked the fact you're able to issue gift cards virtually, the customer support is nice as well." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011350) AS Abrar S. Charitable Finance and Compliance Manager > "Gift card tracking is not accurate." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014461) GO Grainne O. General Manager > "Loved it to start with, i could have worked for roller I was so enthused by the system however that energy and delighted is no longer..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6373776) CW Cameron W. Director > "Operating a Trampoline Adventure Park, this was catastrophic to our business." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7038790) CP Carrie P. General Manager > "Its easy to navigate, the side bar makes it easy to find where you wabt to go and get back to where you were, its also easy to add waivers..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014572) AD Angie D. Owner > "Fee too high, can not block American express and we need to email about our problems (this is really not good for people with bad english..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6375712) JF Jay F. Director > "The money I saved in transactions from using Stripe off set the monthly cost of Roller which came with additional benefits." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6378478) JW Jon W. Financial Controller > "It doesn't currently integrate with Quickbooks so all entries must be bought manually into the software." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6362190) RC Reon C. VP of Strategic Planning > "Overall, ROLLER has been a reliable and effective solution for managing our operations." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7019760) AN Amanda N. CFO > "It does not calculate sales tax accurately." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015962) FS Fitria S. Tourism Attraction > "I love how easy it is to organise peak and off-peak tickets—fast edits, clear schedule, consistent pricing." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015435) OH Oliver H. Director > "The pricing has now got to a level where we are seriously having to question if it remains value for the business." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181) JJ Jacob J. Remote Manager > "It is nice to have access to these tools from any device, but mobile friendliness needs to be addressed." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014215) ME Maddison E. Events Coordinator > "This was a feature we were expecting last season, but unfortunately, it wasn’t implemented successfully." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) ME Maddison E. Events Coordinator > "Over the years of using Roller, we've seen a significant improvement in one-on-one support and account management." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011894) JJ Jacob J. Remote Manager > "Venue Manager is NOT mobile friendly." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014215) Alistair C. Founder CEO > "Day-to-day operations are fine once everything is configured." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7055714) HL Heather L. Owner > "We still aren't sure how we will make it work and I think it will cost us some customers because it is hard on the check out side." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) AH Alexis H. Coordinator, Tour Scheduling > "We love the flexibility it gives for our team to go in and change things as needed." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7014319) TA Teresa A. General Manager > "On the backend, it is a nightmare, especially with reports." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7012716) EP Elisabeth P. Gift Store and Guest Services Manager and Senior Manager > "I really enjoy the easy to use nature of the POS machine and vending manager for all my staff." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7018619) GM Greg M. director of education > "The fields on forms are not very smart." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6361740) JF Jay F. Director > "Overall I'm very happy with Roller as its allowed us to have complete control all in one package, where as previously we used multiple..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6378478) HV Haseeb V. Online Operations > "Lack of scheduling." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011271) SB Steve B. General Manager > "Great customer service, the system is obviously built with business success in mind." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7065082) HL Heather L. Owner > "The new progressive checkout is causing us lots of stress." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) SM Shweta M. Events Coordinator > "What I liked most about ROLLER is its all-in-one functionality." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7063686) MS Madison S. Assistant Manager > "Customer support tells us to try the "help page" or "try googling it" but we have read numerous online posts and watched several how to..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6151015) OH Oliver H. Director > "it good but now so expensive we are reviewing our systems as we expand into new sites and products" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181) JW Jared W. District Manager > "It was a horrible transition." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7016873) CO Cameron O. Owner > "Its an all in one software that runs my whole business, it does everything I need it to do and its easy to use and learn for new staff" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011204) HL Heather L. Owner > "I find roller much more difficult to use that other software we have used." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) CW Cameron W. Director > "Easy user interface face / platform, Unbelievable personalized support, Great value." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7038790) HL Heather L. Owner > "It has been a mostly negative experience for myself, my team, and many of my customers." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) IK Ihsan K. Supervisor > "UI and accessibility makes it easier to improve standards and understand customer needs/wants" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6379912) HL Heather L. Owner > "I don't always feel sorry for my employees that are using it all the time." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6385894) YE Yechiel E. Operating Partner > "The cloud based functionality is one of the most helpful functions for managing our business." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6361869) LS Lisa S. all of the above > "is can be extremely frustrating at times although I do like the simplicity of navigating it there are still a lot of kinks and errors and..." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6165048) LP Luisa P. Entrepreneurs > "Customer service is also very good, and the online checkout interface is very appealing." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7017227) WH Wanwisa H. Operations > "sometimes the report was show inaccurate with the sale number and amount revenue." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6150231) BT Brin T. Guest Services Coordinator > "It has been so easy to train other staff on how to use and I always direct new hires to the training videos and help articles." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011396) MT Max T. Centre Manager > "The customer search system can be poor and not find customers." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6159030) AN Amanda N. CFO > "The customer facing side of this works better than our old system. " [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015962) GH Georgie H. Marketing Manager > "Not the easiest of systems to set up." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6362715) OH Oliver H. Director > "The ease of use of the system for both current and historic data." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181) JV Jennifer V. Operations Manager > "The online site can not be customized for customers." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6158583) SR Shannon R. Operations Manager > "The Roller user interface and the customer support are good." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7016590) MH Michelle H. Front entrance staff > "Great. But sometimes the end of day money doesn’t balance through roller even though manually it is correct" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6165450) OH Oliver H. Director > "Managing the bookings is relatively stress free ." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7011181) AC Amaiah C. Assistant General Manager > "There are many features that just seem basic to have that the software has yet to develop." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6149635) PM Patty M. Assistant General Manager > "Also, the training videos are a huge assistance." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7015074) MH Michelle H. Front entrance staff > "It often freezes when it needs updating in the middle of the day" [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6165450) LP Luisa P. Entrepreneurs > "The possibilities, usability, and customer support are truly outstanding." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___7017227) MS Madison S. Assistant Manager > "We were told that Roller would be 10 times easier than our previous system and that has been a total lie." [See full review](https://www.capterra.com/p/164715/ROLLER/#Capterra___6151015) [View Reviews](https://www.capterra.com/p/164715/ROLLER/reviews/) ## User interface 4.67 (572) 4.22 (144) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Control 207 Important Activity Dashboard 150 Important Agenda Management 120 Important Tripleseat 30/46 - Access Control - Activity Dashboard - Agenda Management - AI Copilot - Alerts/Notifications - API - Attendee Management - Audience Engagement - Badge Management - Barcode/Ticket Scanning - Budget Management - Calendar Management - Conferences/Conventions - Contact Management - Customizable Branding - Customizable Forms - Customizable Templates - Data Import/Export - Discount Management - Drag & Drop - Email Marketing - Event Scheduling - Exhibit/Vendor Management - For Virtual Events - Gamification - Generative AI - Guest List Management - Mobile Access - Multi-Language - Payment Processing - Real-Time Data - Registration Management - Reporting/Analytics - Role-Based Permissions - Room Block Management - Seating Map - Social Promotion - Speaker Management - Sponsorship Management - Surveys & Feedback - Third-Party Integrations - Ticketing - Venue Management - Volunteer Management - Website Management - Weddings/Parties [See all features](https://www.capterra.com/p/118047/Tripleseat/#features) ROLLER Top features 34/46 - Access Control - Activity Dashboard - Agenda Management - AI Copilot - Alerts/Notifications - API - Attendee Management - Audience Engagement - Badge Management - Barcode/Ticket Scanning - Budget Management - Calendar Management - Conferences/Conventions - Contact Management - Customizable Branding - Customizable Forms - Customizable Templates - Data Import/Export - Discount Management - Drag & Drop - Email Marketing - Event Scheduling - Exhibit/Vendor Management - For Virtual Events - Gamification - Generative AI - Guest List Management - Mobile Access - Multi-Language - Payment Processing - Real-Time Data - Registration Management - Reporting/Analytics - Role-Based Permissions - Room Block Management - Seating Map - Social Promotion - Speaker Management - Sponsorship Management - Surveys & Feedback - Third-Party Integrations - Ticketing - Venue Management - Volunteer Management - Website Management - Weddings/Parties [See all features](https://www.capterra.com/p/164715/ROLLER/#features) ### Recognition No recognitions have been awarded to Tripleseat No recognitions have been awarded to ROLLER ### Deployment & support Tripleseat Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ROLLER Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Tripleseat - By Tripleseat - Located in United States - Founded in 2008 ROLLER - By ROLLER Software - Located in Australia - Founded in 2010 ## 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