# Compare Tripleseat vs STS Cloud 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare STS Cloud and Tripleseat based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/118047-175200/Tripleseat-vs-STS

---

# STS Cloud vs Tripleseat Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

STS CloudTripleseat2/4 selected

[STS Cloud](https://www.capterra.com/p/175200/STS/)[4.4 (125)](https://www.capterra.com/p/175200/STS/reviews/)

[Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)[4.7 (573)](https://www.capterra.com/p/118047/Tripleseat/reviews/)

[## STS Cloud](https://www.capterra.com/p/175200/STS/)[4.4 (125)](https://www.capterra.com/p/175200/STS/reviews/)

Starting Price

$139.00/month

Value-for-Money

4.4

Functionality

4.1

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

KS

JC

JC

Based on [125 reviews](#user-reviews)

Positive

105

Neutral

19

Negative

1

[## Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)[4.7 (573)](https://www.capterra.com/p/118047/Tripleseat/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

MM

Based on [573 reviews](#user-reviews)

Positive

549

Neutral

12

Negative

12

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Venue Management Software

23 / 37

Only STS Cloud

-   CRM
-   Resource Management

Best performer

27 / 37

Only Tripleseat

-   Credit Card Processing
-   Electronic Payments
-   Email Marketing

User satisfaction

User satisfaction

4.4

User reviews[125](https://www.capterra.com/p/175200/STS/reviews/)

Ease of use

4.4

Functionality

4.1

Value for money

4.4

Customer support

4.6

User satisfaction

4.7

User reviews[573](https://www.capterra.com/p/118047/Tripleseat/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$139Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Built specifically for hospitality. Hotels, meeting venues, golf courses, etc.. of all sizes. An all-in-one system for efficient and high producing hospitality sales teams.

Best for

Designed for restaurants, catering, hotels, wineries, breweries, bars, nightclubs, private events, stadiums, corporate events, bowling alleys, and more.

## User reviews

Pros & cons

Not enough reviews

MM

Mai M.

Managing Director

> "It keeps my completely on task, provides quick and user friendly proposals to clients and allows me to keep up with..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___7077621)

RH

Robert H.

Events Manager

> "This is frustrating for the client and the business. If the client has to reach out to us via other means it is..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6853877)

DB

Danny B.

Director of Events

> "It helps with the whole event process from lead generation, managing the event itself, and the whole financial side..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6861436)

KA

Ketile A.

Head of Events Sales

> "The mobile version: It isn’t as smooth or responsive as the desktop platform, which can be tough when I'm on the go"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6830881)

AT

Andrena T.

Catering Manager

> "Tripleseat allows ease of managing a calendar, events, invoicing clients and building a menu throughout the system"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___7022957)

AC

Adrian C.

Sales Coordinator

> "I trusted tripleseat to integrate my leads from the knot months later I found out that it wasn't working properly,..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6561418)

AB

Amy B.

Ownership

> "Book events seamlessly , collect payments, be on same page with my colleagues, collect web leads, use templates for..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6831066)

SD

Sandra D.

Restaurant Events Consultant

> "I think the biggest issue I have is the concern that my emails (coming through Tripleseat) often get filtered into..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6567881)

Maxwell P.

General Manager

> "The absolute standout feature for us is the integration with Opera PMS."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___7059286)

AR

Alex R.

Events admin

> "I don’t like that messaging through tripleseat typically gets lost in our clients inboxes because it is often directed..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6852243)

RH

Robert H.

Events Manager

> "It has helped us grow our event business by keeping us organized and streamlining communication and document creation."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6853877)

ES

Ella S.

Manager- Events, Marketing, Partnerships

> "The guest discussion center has a few downsides, the formatting of emails is not how the email shows up in the guest..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6571877)

JA

John A.

VP of Operations

> "The opportunity to be posted alongside of much larger restaurant groups through EventUp has led to our offstrip..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6837447)

JH

Joy H.

Production Events Specialist

> "Discussion function - no scheduled emails, browser is tough to work with. When having lengthy conversations with..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6809103)

Maxwell P.

General Manager

> "Tripleseat combined with Opera PMS has completely transformed our workflow."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___7059286)

KS

Kristi S.

Director of Events

> "I have constant issues with formatting documents."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6825138)

LF

Lizette F.

Private Events Coordinator

> "I started my position as Private Event Coordinator 6 months ago and was intimidated at first but Triple Seat helped me..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6855932)

JS

Julia S.

Director of Training

> "Training the team took a little while and the internal resources for that are not as available as I would like."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6550195)

DB

Danny B.

Director of Events

> "Overall Tripleseat is great and works well if your venue has the need for a customizable event management platform."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6861436)

ML

Monica L.

Sales and Events Manager

> "it can look like spam but so does any other email that comes from a booking system."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6805140)

AR

Alex R.

Events admin

> "The reporting function is also incredibly helpful for explaining event trends to the higher ups."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6852243)

VC

Vanessa C.

Director of sales

> "Having to convert some report into a excel format and it’s not very cute"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6790958)

ST

Susan T.

Director of Sales

> "The convenience and ease of the system to communicate and sent proposals and contracts to clients, plus the continued..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6836720)

JM

Jennifer M.

Director, Private Event Sales

> "The quantity & price boxes are entirely too wide."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6562477)

MC

Mike C.

Production Manager

> "It helps make sure multiple departments can have the same information."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6829954)

EY

Esther Y.

Community Engagement Manager

> "Does not show discount total at the bottom of invoice."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6809106)

BR

Bryan R.

Marketing Director

> "If more customization options are added, we'd be able to replace multiple other software solutions with it."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6504632)

AC

Adrian C.

Sales Coordinator

> "The integration with the Knot was a complete fail."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6561418)

CH

Courtney H.

Venue Rentals Coordinator

> "I can complete a booking from initial enquiry to signed contract and paid deposit in one day."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6795923)

AP

Alexis P.

Sales and Coordinating Manager

> "The price of service has been going up 5% each year for the past 3 years."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6556680)

KS

Kristi S.

Director of Events

> "The filtering is super beneficial as I manage many venues."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6825138)

TH

Tessa H.

Event manager

> "The cost for my business, too expensive for the scale we are."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6670066)

KL

Kate L.

Catering Brand Manager

> "Tripleseat is very user-friendly and supports our events operation with easy to read documents and a great color-coded..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6561018)

ES

Elise S.

Event & Programming Manager

> "There is a lag time when entering a new client who you'd like to add to an account which really slows down my work..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___4907440)

DA

Derry A.

Events Manager

> "Everything is in one place and it streamlines my documents."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6822942)

JI

Jackie I.

Event Sales Coordinator

> "The updates as of a recent feel a bit sloppy"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6795700)

AD

Allyson D.

Owner

> "Great communication tool and system to organize leads and events all in one place."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6809115)

EY

Esther Y.

Community Engagement Manager

> "Not friendly with printing."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6809106)

LF

Lizette F.

Private Events Coordinator

> "It helps me connect and communicate efficient efficiently & quickly"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6855932)

CP

Christa P.

Corporate Director of Sales

> "We also experience glitches with TS taking with SNT not talking to each other. "

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___4922137)

SR

Susanne R.

Catering Sales Director

> "We also love the integration between the option to pay directly through tripleseat which we are just starting. "

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6561315)

VM

Vanna M.

Director of Sales

> "As the admin for leads, I am still confused on how to clear them from years ago."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___4973159)

MS

Michaela S.

Senior Event Manager

> "I love the instant generation of the banquet event orders, contracts and invoices"

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6795715)

CE

Calista E.

Sales & Event Coordinator

> "I do not enjoy how fragile some of the features can be."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___4910192)

KL

Kate L.

Catering Brand Manager

> "The online portal is fantastic- clients sign contracts and pay their invoices while I am sleeping! "

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6561018)

MM

Mai M.

Managing Director

> "This sounds almost impossible, but I don't have a single negative thing to report about this platform."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___4899398)

CE

Calista E.

Sales & Event Coordinator

> "I appreciate tripleseat's ability to quickly turn leads into events/bookings with all of the necessary info saving us..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___4910192)

JH

Jennifer H.

Director of Coworking

> "Takes me hours to do what should be automated."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___3326927)

CJ

Courtney J.

Sales Manager

> "Helps make the contracting process so easy for venue/customer alike."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6836712)

Bobby G.

President

> "Feature requests are never taken seriously."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___2965574)

ES

Ella S.

Manager- Events, Marketing, Partnerships

> "Being able to create tasks for yourself and others is a great way to streamline communication."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6571877)

CB

Courtney B.

Director of Marketing & Events

> "The email functionality is lacking - see previous comments in the survey."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___2835062)

XG

Ximena G.

event coordinator

> "excellent, very easy to use, great with communication with guests, the portals are very handy, emails and..."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6833552)

RM

Rebecca M.

Night Auditor

> "The annoying, time wasting and the unnecessary notifications."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___2433921)

KS

Kristi S.

Director of Events

> "I love that all my event communication is in one place."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___6825138)

RM

Rebecca M.

Night Auditor

> "I have nightmares about those dreadful notifications."

[See full review](https://www.capterra.com/p/118047/Tripleseat/#Capterra___2433921)

[View Reviews](https://www.capterra.com/p/118047/Tripleseat/reviews/)

## User interface

4.36 (125)

4.67 (573)

### Features

STS Cloud

23/37

-   Activity Dashboard
-   AI Copilot
-   API
-   Attendee Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Contact Management
-   Contract/License Management
-   Credit Card Processing
-   CRM
-   Customer Management
-   Customizable Branding
-   Discount Management
-   Drag & Drop
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Event Management
-   Event Scheduling
-   Event Ticketing
-   Financial Analysis
-   Food & Beverage Management
-   Generative AI
-   Lead Capture
-   Mobile Access
-   Multi-Facility
-   Real-Time Data
-   Reporting & Statistics
-   Reservations Management
-   Resource Management
-   Sales Management
-   Staff Management
-   Task Management
-   Third-Party Integrations
-   User Management
-   Vendor Management

[See all features](https://www.capterra.com/p/175200/STS/#features)

Tripleseat

Top features

27/37

-   Activity Dashboard
-   AI Copilot
-   API
-   Attendee Management
-   Billing & Invoicing
-   Booking Management
-   Calendar Management
-   Contact Management
-   Contract/License Management
-   Credit Card Processing
-   CRM
-   Customer Management
-   Customizable Branding
-   Discount Management
-   Drag & Drop
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Event Management
-   Event Scheduling
-   Event Ticketing
-   Financial Analysis
-   Food & Beverage Management
-   Generative AI
-   Lead Capture
-   Mobile Access
-   Multi-Facility
-   Real-Time Data
-   Reporting & Statistics
-   Reservations Management
-   Resource Management
-   Sales Management
-   Staff Management
-   Task Management
-   Third-Party Integrations
-   User Management
-   Vendor Management

[See all features](https://www.capterra.com/p/118047/Tripleseat/#features)

### Recognition

No recognitions have been awarded to STS Cloud

No recognitions have been awarded to Tripleseat

### Deployment & support

STS Cloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Tripleseat

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

STS Cloud

-   By STS Cloud
-   Located in United States
-   Founded in 2004

Tripleseat

-   By Tripleseat
-   Located in United States
-   Founded in 2008

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Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/174139-175200/Curate-vs-STS)

[Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)[4.67 (573)](https://www.capterra.com/p/118047/Tripleseat/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/)

Contact vendor for pricing

Price

$31.1/month

4.5

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/118047-135618/Tripleseat-vs-Odoo)