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Jewelry retailers, single or multi stores, wholesalers and manufacturers, diamond dealers, refineries, casting companies.
Lightspeed's functionalities are aligned with retailers' and restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience
Very professional appearance that leaves customers feeling comfortable and at ease with repairs and receipts that allow clear understanding.
It does not work well across multiple channels. Trying to sync the software with both our Shopify and QuickBooks account was a nightmare.
We are thrilled with the product. It covers all aspects of our business (and then some!).
It was very difficult to start using the product and get the information implemented. It is an old school system that caters to an old school style of doing business.
Always willing to help if you need it. And i especially like how they will customize and tweak the program to make it do things i would like it to do specifically for me.
No real cons to mention. If we have a problem, the developer fixes it.
The software has been a good experience so far for us. We would love it more if the steps a more consolidated.
Like I said him and his team there to fix all the problems arise.
Great service, great product. We switched over to this as our POS system and we are very happy with the change.
You choose the first letter of the vendor and then you have to arrow down. Pretty dumb to complain about this, I know.
I love the flexibility of Lightspeed as it offers a multitude of integrations and options for expanding programs to our customers. We use their gift card and customer loyalty integrations every day.
Customer no service tells you what's wrong doesn't listen to problems.
Love using it, it's super easy. If I ever have an issue or I don't understand how to do something their 'help' function is really useful and the chat and phone support have been a real lifesaver.
He takes 2-3 days to respond to me and the tells me that I would not be receiving my money back because the product is damaged.
The conversion went as close to seamless as possible, the on boarding and continuing support is outstanding, and the product fits our needs beyond our expectations.
There are no plans for a solution-based response. For the most part, tech support gives their best effort to solve problems - problems that occur due to an inadequate product.
Steve J.: Hi, I'm Steve. I'm a business owner, and I give Lightspeed Retail five out of five stars. For more reviews, click below. Before our Lightspeed Retail, we had EMSI, which didn't work for us, because we were looking for a cloud-based solution, something that was a little bit more flexible that we could take offsite and use easier. Lightspeed fills that need very well. For us, Lightspeed offers the flexibility of working offsite or onsite. It offers 24-hour tech support, and it's constantly adding new features and responding to suggestions from its customer base. The onboarding process for Lightspeed was easy, straight ahead. As long as you're familiar with exporting documents through an Excel sheet, you can upload them right there and into your new system. If you're considering Lightspeed Retail, make sure that all your data is organized and effective. That way you can make an easier transition into the new system.
wJewel
Top FeaturesLightspeed Retail
wJewel
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