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Jewelry retailers, single or multi stores, wholesalers and manufacturers, diamond dealers, refineries, casting companies.
Epos Now's award-winning POS offers specialized hardware and software for all kinds of retail and hospitality businesses of any size, with an overall Trustpilot score of 4.5/5 (April 2024).
Very professional appearance that leaves customers feeling comfortable and at ease with repairs and receipts that allow clear understanding.
It does not work well across multiple channels. Trying to sync the software with both our Shopify and QuickBooks account was a nightmare.
We are thrilled with the product. It covers all aspects of our business (and then some!).
It was very difficult to start using the product and get the information implemented. It is an old school system that caters to an old school style of doing business.
Always willing to help if you need it. And i especially like how they will customize and tweak the program to make it do things i would like it to do specifically for me.
No real cons to mention. If we have a problem, the developer fixes it.
The software has been a good experience so far for us. We would love it more if the steps a more consolidated.
Like I said him and his team there to fix all the problems arise.
I absolutely love Espos now. It has an amazing back office, tons of report options and very easy to use as a manager.
Since, the beginning I had many technical problems and problems with the support team. Once accidentally, they've deleted all my sales and product data during trading.
The system is very easy to use and is super user friendly. Customizable dashboards were a big plus as well.
I've run several small businesses for the past 30 years and this is absolutely the worst software decision I've made, the platform and support are just horrible.
Been a functional system for my Golf Simulator business with great processing fee rates and the customer service has been very good.
Overall, my experience with EPos Now has been a disaster from start to finish. Poor customer service, buggy software, and deceptive pricing make them a company I would strongly advise anyone to avoid.
Great service from the EposTeam, the integrations consultant included for his efficiency with our WorldPay integration. A massive thanks, especially to my implementation consultant.
Dreadful and extremely costly. Possibly the worst in over 30 years of working in Epos.
wJewel
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wJewel
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