# Compare New Relic vs Datadog 2026 | Capterra > Unsure of what to choose? Check Capterra to compare New Relic and Datadog based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/118128-135453/New-Relic-vs-Datadog-Cloud-Monitoring --- # New Relic vs Datadog Features and Cost Comparison Last updated May 12th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: New RelicDatadog2/4 selected [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.6 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) [## New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting Price $10.00 Value-for-Money 4 Functionality 4.5 Ease of Use 4.2 Customer Service 4.2 Reviews Sentiment Based on [195 reviews](#user-reviews) Positive 180 Neutral 12 Negative 3 [## Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.6 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) Starting Price $15.00/month Value-for-Money 4.1 Functionality 4.5 Ease of Use 4.3 Customer Service 4.3 Reviews Sentiment Based on [360 reviews](#user-reviews) Positive 347 Neutral 10 Negative 3 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,740 reviews from server monitoring software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 65%Fit Missing features Feature ratings Alerts/Notifications 4.8 Server Monitoring NA Real-Time Monitoring 4.6 Real-Time Notifications NA Alerts/Escalation 4.8 89%Fit High performer Feature ratings Alerts/Notifications 4.7 Server Monitoring 4.6 Real-Time Monitoring 4.6 Real-Time Notifications 4.6 Alerts/Escalation 4.5 User satisfaction User satisfaction 4.5 User reviews[195](https://www.capterra.com/p/118128/New-Relic/reviews/) Ease of use 4.2 Functionality 4.5 Value for money 4.0 Customer support 4.2 User satisfaction 4.6 User reviews[360](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) Ease of use 4.3 Functionality 4.5 Value for money 4.1 Customer support 4.3 Price starts from Price starts from $10Not provided by vendor - Free version - Free trial Price starts from $15Other, Per Month - Free version - Free trial Best for Best for Small to large businesses in the retail, healthcare, media and entertainment, startups, nonprofit, and public sector. Best for Datadog is a unified observability and security platform that provides IT, DevOps, and security teams with real-time monitoring, application performance insights, log management, and threat detection. ## User reviews Pros & cons CT Clara T. Accountant > "I appreciate how New Relic’s dashboards display live performance for our billing apps, allowing me to identify slowdowns that..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6779860) RP Ruchika P. Site Reliability Engineer > "The incidents do not auto resolve instantly specially for process monitoring. When there are same alerts from different..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048) RP Ruchika P. Site Reliability Engineer > "I like how New Relic provides deep visibility into applications and infrastructure through one unified platform." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048) RM Rahul M. engineer > "sometimes custom visualizations such as 'pathpoint' are prone to bugs and Not available to view." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521) Ash B. Director of IT > "Overall its a value and makes monitoring much easier with a wide variaty of options and metrics." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7018169) VR Verified Reviewer Program Support I > "We can only see 30 days' worth of data, which hinders us from tracking incidents that happened more than a month ago." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6663042) MC Mark C. Product Manager > "Overall,New Relic is easy to use straight off the bat, it can be easily integrated with other solutions and has easy to setup..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7032872) ML Mauricio L. Senior Software Engineer > "I bit obtuse in making clear stuff like appdex. When I used this back in 2018-2021, I was hable to priorize stuff by endpoints..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698) RM Rahul M. engineer > "Lot of material available online to learn nuances of the tool" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521) VR Verified Reviewer Head Of Development > "The pay as you go pricing continues to increase on at least a quarterly basis, which is a little annoying." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6885869) Arjun K. Founder > "New Relic's streamlined setup process and Heroku integration allowed me to start monitoring and optimizing my application's..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4817675) VR Verified Reviewer Senior Software Engineer > "The charts don’t drill down, and NRQL is a little hard to read." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748) TB Tamer B. Prodops Engineer > "New Relic is a great tool for our monitoring and we use it for infrastructure and synthetic monitoring" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224) VR Verified Reviewer QA and Observability Engineer > "Really good technical product, but for large enterprise environments the licence model is causing problems, it's user based" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082) RP Ruchika P. Site Reliability Engineer > "I also appreciate the ease of integration with cloud providers." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048) VR Verified Reviewer CTO > "However, once we started the deployment, and despite the fact we were having a very simple infrastructure (Linux + PHP + MySQL..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) YR Yeamin R. Senior DevOps Engineer > "NewRelic is a market leader in providing Alerting and monitoring of business critical servers in the Cloud." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291) VR Verified Reviewer CTO > "After all these headaches, we decided to part ways with NewRelic, but then discovered you cannot actually close your account..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) ML Mauricio L. Senior Software Engineer > "Error tracking I believe is better as well from what I recall." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698) VR Verified Reviewer CTO > "After a successful installation, we still did not receive any MySQL-related data." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) JM Javier M. Project Manager > "Some services were difficult to set-up, but now everything works as intended." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177) Sarah C. Speech Language Pathologist > "There weren't any good ways to manage and monitor the runtime memory of each app, which was a frustrating feature to be..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2949903) Daniel H. Technical Lead > "We set up New Relic as we needed a observability platform that we could use to Troubleshoot infrastructure, view logs and use..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4540618) JM Jonathan M. IT Director > "Their documentation is often out of date because of these changed. " [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3688760) VR Verified Reviewer QA and Observability Engineer > "Synthetic checks and alerts are very well and teams can get there information to troubleshoot their applications" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082) VR Verified Reviewer CTO > "Can't close your Account nor reach out to Support to do so" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) TC Tarnika C. Product Specialist > "very easy to use, multiple filters and interfaces to work with" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6712076) VR Verified Reviewer CTO > "We had evaluated NewRelic several years ago but the product was too complex and unstable." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) TB Tamer B. Prodops Engineer > "It is easy to use and has a lot of options for monitoring" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224) LK Lukasz K. IT Security Manager > "We were migrating our infrastructure to the cloud (Microsoft Azure) and at the time New Relic could not provide us required..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218) Bishal D. Backend Developer > "I like how its dashboard looks clean and easy to use." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6672763) LS Leon S. Managing Director > "When using multiple modules on a bigger infrastructure it can get quite expensive." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2887263) VR Verified Reviewer Engineering Manager > "It is so easy to implement new relic, the most that I like is its collector" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641339) VR Verified Reviewer Senior Analyst > "Higher cost, log management is not efficient and less user friendly." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3447898) YR Yeamin R. Senior DevOps Engineer > "Easy integration with messaging tools like Splunk and paging tools like OpsGenie." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291) DP Dan P. Senior BI Developer > "Our specific implementation required custom metrics to be created and these were not intuitive to query and use.. " [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2715585) KR Keerthi R. Product owner > "Configuring and using the alerts to get the application insights is really good" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6284066) SD Srikanth D. Technical Lead > "There are more false alerts than the actual alerts and the team is looking for alternate options now." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2303664) KB Keith B. Project Manager > "I love the user interface as it is so friendly." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6298688) Dylan W. Founder, Engineer > "Seem to be entrenched in their industry, trying to hound customers for more money each year, but simultaneously providing less..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) JM Javier M. Project Manager > "Overall, our experience once set-up is good." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177) LK Lukasz K. IT Security Manager > "Covering all cloud assets was also not possible." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218) VR Verified Reviewer Senior Software Engineer > "The metrics they support are industry leading and they’re driving them." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748) Dylan W. Founder, Engineer > "Even lowest tier email support apparently requires paying more than $2000 per year." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) SK Stanislav K. Developer > "great APM features, helps a lot with troubleshooting slow transactions with great insights on application traces;" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3093732) Dylan W. Founder, Engineer > "Cost is extremely high compared to the value of the service being provided." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) VR Verified Reviewer Software Engineer > "Overall, New Relic One does a great job for real time monitoring and error aggregating." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3519883) Dylan W. Founder, Engineer > "The designers and developers are clearly bad or mediocre." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) [View Reviews](https://www.capterra.com/p/118128/New-Relic/reviews/) TW Tobias W. IT Admin > "The wide range of services and excellent customer care from customer succes. If you compare it to other competitors, Datadog offers a better..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064651) OL Omri L. Senior devops engineer > "some areas are too vague, no reply on issues like metric rate changes by time window, custom metrics insights, APM changes, pricing structure." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064686) RV Rakhi V. QA Lead > "The log management ..APM to infrastructure monitoring , they all make it a well-rounded solution for teams that need full-stack observability..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7134188) YK Yury K. CTO > "The biggest drawback is the relatively slow pace at which issues are addressed, along with the incomplete and sometimes inconsistent..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064958) PL Philip L. Analyst > "Teams appreciate its customizable dashboards, live container views, and automated alerting, which provide full-stack visibility and support..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771) PG Prateek G. Senior Software Engineer - DBRE > "To an engineer who doesn't have admin privileges to the Database, these recommendations might sound confusing and they would create tickets..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769) KL Kayden L. IT Manager > "log management and RUM, it is most helpful for us to investigate problem, also it sends us an alert when log reaches an serval errors" [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064809) AG Amol G. Team Lead > "Cost, i think most of the customer might feel the same, for some organisation this becomes an burning issue. As when organisations try to cut..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064664) AG Amol G. Team Lead > "Documentation clear, support is highly knowledgeable, public cloud supports is unbeatable, they do prove why they are on costlier end..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064664) PG Prateek G. Senior Software Engineer - DBRE > "The recent AI recommendations are sometimes not very useful. When a query is slow obviously the first recommendation would be to add indexes." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769) PG Prateek G. Senior Software Engineer - DBRE > "I work in Data Reliability and so far the best thing about Datadog has been its APM feature and the Postgres integration." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769) JS Jad S. SRE > "What first comes to mind is cost, you have to actually need the feature to get approval for the cost associated with its price." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064661) JS Jad S. SRE > "I like the customizability coupled with the ability to have a centralized place for most of our monitoring needs." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064661) GG Guntas G. Software Developer > "UI can be a bit cluttered when lot of metric to follow, and pricing model feel complex at first look." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6838480) WYL Wai Yip L. SRE > "It has helped streamline on-call workflows and reduced mean time to resolution across multiple services." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065093) PL Philip L. Analyst > "Daily digests frequently report dozens of triggered alerts—many of which are repetitive or low-priority." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771) TG Tushar G. Software developer > "It has been great experience using datadog as it provide all the features and tools needed for observability and monitoring in one platform." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7069881) VS Vaibhav S. Monitoring DevOps Engineer > "Billing & Usage although transparent, can sometimes be difficult to understand." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065362) KL Kye L. SRE > "The wide array of features that Datadog offers, allowing for a truly comprehensive observability suite." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064724) BC Bradley C. Platform Engineer > "Navigating is difficult, it relies on you memorizing icon means what, or what dropdown a service falls under." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626158) RV Rakhi V. QA Lead > "comprehensive monitoring platform that delivers strong visibility across complex infrastructures." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7134188) WM Will M. COO > "White label branding and frequent automatic monitoring is quite expensive and not included on the free plan." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6798300) Brennan G. System Admin I > "It offers deep insights, great integrations, and real-time alerting, though it can be a bit complex and pricey at scale" [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6861702) EP Estella P. Sr system engineer > "Can get a bit messy if you dont implement teams well in the beginning" [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7011012) PL Philip L. Analyst > "Teams have highlighted the benefits of migrating logs from Splunk to Datadog, which has improved user experience and reduced operational..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771) AF Angel F. IT Manager > "The cost can be a bit high for smaller businesses and the learning curve for some features is steep." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6579606) MWK Md Wasim K. Software Developer > "The ability to correlate logs, traces, and metrics in one place helps speed up root cause analysis. While there’s a bit of a learning curve..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6627079) AR Anurag R. Software Engineer > "I'm nitpicking, but the IaaS code needed to write monitors isn't intuitive." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626358) TS Thomas S. Co-Founder > "It provides an easy way for a team to analyze most logs, performance, metrics on the same platform as it connects with multiple services" [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6713898) MWK Md Wasim K. Software Developer > "The pricing becomes expensive as usage scales, especially for log ingestion." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6627079) PD Peter D. Site Reliability Engineer > "Through APM, tracing, infrastucture metrics and log explorer, I’m able to triage my incidents effectively." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626191) SS Sneha S. QA Engineer > "Search Explorer for logs filtering is not very efficient." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626267) SG Sonal G. Devops Engineer > "Easy to use with all the observability features at one place including logs,trace,metrics and now the new AI features." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7067794) OT Orlando T. DevOps Engineer > "The UI can be a bit sluggish/slow at times." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626417) GJ Giovanny J. Director, Enterprise Infrastructure Architect > "Datadog has become our single source of truth for observability across infrastructure, applications, and user experience." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065100) YB Yves B. Principal SRE > "They tend to be extremely dismissive, often trying to close the ticket as quickly as they can without offering any help." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626392) PG Prateek G. Senior Software Engineer - DBRE > "Time to respond to a database incident has really improved and we have more visibility into the systems" [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769) Juan B. CEO > "There are times when I have experienced difficulties with initial setup and integration with certain services. Although they offer extensive..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4942833) WL Whitney L. Business Owner > "It also allows you to integrate from their mobile app on App Store so you don’t have to always get a laptop out to fix any issues occurring." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6715698) RM Ritesh M. Senior Java Developer > "problems with multiline log ingestion" [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626522) YK Yury K. CTO > "Its UX stands out and helps streamline daily monitoring tasks." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064958) VR Verified Reviewer IT Manager > "Datadog is pretty expensive so I guess the price." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6882533) JS Jad S. SRE > "Customer support is pretty good, documentation sometimes is lacking or old and good customer support compensate for that." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064661) MP Michal P. Software Engineer > "The UI is a little hard to get used to, so the learning curve is pretty high." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6729731) VR Verified Reviewer App Developer > "My overall experience with Datadog was very positive—powerful, reliable monitoring with great visibility, though pricing can scale quickly." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7099533) BP Belen P. Administrative > "I wish the initial setup was more user-friendly, and the pricing can be a bit high." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6545611) RM Robert M. SRE Manager > "After bringing Datadog to two companies it has proved essential to bringing observability to all." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064656) RM Reza M. Software Developer > "You cannot filter the menu on the left." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6632920) PG Prateek G. Senior Software Engineer - DBRE > "I have been able to track issues before they could happen and it had been really useful during incidents" [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769) SH Sam H. DevOps Engineer > "It is very complicated at times and we end up not using things very efficiently." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626150) PL Philip L. Analyst > "One of the most appreciated aspects of Datadog is its ability to unify application observability." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771) Shayla B. Human Resources Specialist > "Our experiences with Datadog support have been continuously negative; the company goes out of its way to avoid direct communication and..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4852257) TZ Terence Z. Technical Support Specialist > "Overall, datadog is a good tool that I use within our organization's tool stack to look at logs to identify issues and troubleshoot for our..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6639173) CA Cojoe A. Founder > "I find it a bit too pricey." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6678711) AH Amit H. Technology Support Engineer. > "It is a one-shot tool that provides a complete solution to all your requirements with the best customization capability." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626263) Bishal D. Backend Developer > "It can get a tad pricey when you scale up. Plus, the learning curve can be a bit steep for beginners. And, the free tier isn't as generous as..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___5038169) VS Vaibhav S. Monitoring DevOps Engineer > "The ease of use and friendly UI, tagging and integrations all add to reason of having it as your preferred tool." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065362) Srinivas N. Vice President > "There was not clear visibility into the root cause of an issue when it happens and that caused finger pointing between teams. While there..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4362091) PN Praba N. Senior DevOps Engineer > "Its dashboards are highly customizable and interactive, making it easy to visualize." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7066233) VR Verified Reviewer Problem Setter > "It can be complex for someone who is new to monitoring systems and integration is quite difficult with other tools" [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6018829) BG Bharat G. VP Enginnering > "Earlier we were using a set of different tools for monitoring and logs but it helped us consolidate them giving us over 80% in cost s saving..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626241) SR Shagun R. Cloud Engineer > "Limited Customization Options: While Datadog provides a lot of pre-built dashboards and visualizations, it does not support extensive..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4364832) TZ Terence Z. Technical Support Specialist > "The dashboard in datadog is very customizable, allowing me to view metrics and logs to my preference." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6639173) YB Yves B. Principal SRE > "Just be aware that support is lacking." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626392) VR Verified Reviewer Software Developer and Consultant > "The cost for datadog was greatly outweighed by the value it provided for our team." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064735) VR Verified Reviewer Operation & Maintenance Engineer > "probably the integration with log management with DD trace with APM, as we have some difficulties link the log injested with trace ID etc but..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4377792) LV Lakshmi V. Software Engineer > "Also the Datadog monitors for monitoring CPU and memory usage have been a real game changer in resolving memory leaks." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6628213) AA Ayoub A. IT Manager > "The documentation is too broad, adding to the complexity as a user." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6105916) WL Whitney L. Business Owner > "I like the alerts it gives and areas it categorizes to narrow down any mishaps with webstore and server." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6715698) RC Ryan C. CTO > "We had an accidental infinite loop in our software and a logging statement in that loop. Because of that simple bug, we got charged 10x our..." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4376288) AS Adewale S. HIO > "Overall, datadog has been a high level security structure for our entire system." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7092559) AM Aron M. VP of Engineering > "I did so again this morning! But I've lost hope that I'll ever land on a do not call list because I'm convinced they don't have one." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6153540) EP Eduardo P. Security Manager > "The strong correlation features allow us to have deep visibility into our IT environment and take actions to address issues." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6775199) CM Cara M. Sr. Cloud Engineer > "If there's one drawback, it's the cost, which can become expensive for monitoring high-throughput systems or systems with a lot of hosts." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4357222) AG AKKY G. Software engineer > "DBM really help us in indentifying the slow queries and co-relating it to the service call." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626530) RP Richard P. Senior DevOps Architect > "The lowest is every 5 minutes but if a site is down, 5 minutes is too long to wait to see if it is down." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4353402) VV Vinay V. SDE > "Dashboard and session logs all at one place is good thing to have, also the services listed and getting data around it is also good." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6627387) AQ Andy Q. Software Developer > "It can be difficult making sure the data is being aggregated correctly in the "DD-esque" way" [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4354073) PN Praba N. Senior DevOps Engineer > "It’s particularly strong in cloud-native environments." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7066233) NT Nat T. Sr Software Engineer > "Some of the search is unintuitive, for example, it's sometimes hard to search traces." [See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4353364) [View Reviews](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) ## User interface 4.51 (195) [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) 4.56 (360) ### Features New Relic 22/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Audit Management - Audit Trail - Automatic Backup - Bandwidth Monitoring - Baseline Manager - Capacity Management - Compliance Management - Configuration Management - CPU Monitoring - Customizable Dashboard - Customizable Reports - Dashboard Creation - Database Monitoring - Data Visualization - Diagnostic Tools - Email Alerts - Email Monitoring - Event Logs - Event Tracking - Generative AI - Incident Management - Inventory Management - Issue Management - Maintenance Scheduling - Monitoring - Network Monitoring - Patch Management - Performance Monitoring - Policy Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Real-Time Updates - Remote Monitoring & Management - Reporting/Analytics - Risk Alerts - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - SSL Security - Status Tracking - Third-Party Integrations [See all features](https://www.capterra.com/p/118128/New-Relic/#features) Datadog Top features 39/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Audit Management - Audit Trail - Automatic Backup - Bandwidth Monitoring - Baseline Manager - Capacity Management - Compliance Management - Configuration Management - CPU Monitoring - Customizable Dashboard - Customizable Reports - Dashboard Creation - Database Monitoring - Data Visualization - Diagnostic Tools - Email Alerts - Email Monitoring - Event Logs - Event Tracking - Generative AI - Incident Management - Inventory Management - Issue Management - Maintenance Scheduling - Monitoring - Network Monitoring - Patch Management - Performance Monitoring - Policy Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Real-Time Updates - Remote Monitoring & Management - Reporting/Analytics - Risk Alerts - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - SSL Security - Status Tracking - Third-Party Integrations [See all features](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#features) ### Recognition New Relic is recognized as a top-rated tool in 4 Capterra Shortlist reports Datadog is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support New Relic Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Datadog Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details New Relic - By New Relic - Located in United States - Founded in 2008 Datadog - By Datadog - Located in United States - Founded in 2010 ## Popular Comparisons [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.62 (258)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) $10 Price $395/year 4.5 Features 4.7 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118128-172323/New-Relic-vs-ManageEngine-Applications-Manager) [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) vs [Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)[4.59 (261)](https://www.capterra.com/p/94317/Splunk/reviews/) $15/month Price Contact vendor for pricing 4.5 Features 4.5 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/94317-135453/Splunk-vs-Datadog-Cloud-Monitoring) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) $10 Price $10/month 4.5 Features 4.6 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/118128-168192/New-Relic-vs-Site24x7) [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) vs [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) $15/month Price $10/month 4.5 Features 4.6 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/135453-168192/Datadog-Cloud-Monitoring-vs-Site24x7) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.54 (274)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) $10 Price $95/year 4.5 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118128-251336/New-Relic-vs-ManageEngine-OpManager) [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) vs [LogicMonitor](https://www.capterra.com/p/113371/LogicMonitor/)[4.60 (119)](https://www.capterra.com/p/113371/LogicMonitor/reviews/) $15/month Price $3/month 4.5 Features 4.5 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/113371-135453/LogicMonitor-vs-Datadog-Cloud-Monitoring) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) $10 Price $179/month 4.5 Features 4.5 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/21581-118128/PRTG-Network-Monitor-vs-New-Relic) 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