# Compare New Relic vs Lucky Orange 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare New Relic and Lucky Orange based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/118128-150695/New-Relic-vs-Lucky-Orange

---

# New Relic vs Lucky Orange Features and Cost Comparison

Last updated March 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

New RelicLucky Orange2/4 selected

[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

[Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

[## New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting Price

$10.00

Value-for-Money

4

Functionality

4.5

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

Based on [195 reviews](#user-reviews)

Positive

180

Neutral

12

Negative

3

[## Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/)[4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting Price

$39.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [260 reviews](#user-reviews)

Positive

247

Neutral

10

Negative

3

## Summary

* * *

Key features rated by users

Features selected based on 2,956 reviews from website monitoring software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

65%Fit

Missing features

Feature ratings

Alerts/Notifications

4.8

Real-Time Monitoring

4.6

Real-Time Notifications

NA

For Websites

5.0

Email Alerts

NA

83%Fit

High performer

Feature ratings

Alerts/Notifications

4.6

Real-Time Monitoring

4.7

Real-Time Notifications

4.8

For Websites

4.8

Email Alerts

4.3

User satisfaction

User satisfaction

4.5

User reviews[195](https://www.capterra.com/p/118128/New-Relic/reviews/)

Ease of use

4.2

Functionality

4.5

Value for money

4.0

Customer support

4.2

User satisfaction

4.7

User reviews[260](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$10Not provided by vendor

-   Free version
-   Free trial

Price starts from

$39Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Small to large businesses in the retail, healthcare, media and entertainment, startups, nonprofit, and public sector.

Best for

Marketers, UX professionals and business owners at eCommerce and B2B companies and digital agencies rely on Lucky Orange to help find new ways to improve their website conversion rates.

## User reviews

Pros & cons

CT

Clara T.

Accountant

> "I appreciate how New Relic’s dashboards display live performance for our billing apps, allowing me to identify slowdowns that..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6779860)

RP

Ruchika P.

Site Reliability Engineer

> "The incidents do not auto resolve instantly specially for process monitoring. When there are same alerts from different..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048)

MC

Mark C.

Product Manager

> "Overall,New Relic is easy to use straight off the bat, it can be easily integrated with other solutions and has easy to setup..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7032872)

RM

Rahul M.

engineer

> "sometimes custom visualizations such as 'pathpoint' are prone to bugs and Not available to view."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521)

RP

Ruchika P.

Site Reliability Engineer

> "I like how New Relic provides deep visibility into applications and infrastructure through one unified platform."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048)

VR

Verified Reviewer

Program Support I

> "We can only see 30 days' worth of data, which hinders us from tracking incidents that happened more than a month ago."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6663042)

Ash B.

Director of IT

> "Overall its a value and makes monitoring much easier with a wide variaty of options and metrics."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7018169)

ML

Mauricio L.

Senior Software Engineer

> "I bit obtuse in making clear stuff like appdex. When I used this back in 2018-2021, I was hable to priorize stuff by endpoints..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698)

RM

Rahul M.

engineer

> "Lot of material available online to learn nuances of the tool"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521)

VR

Verified Reviewer

Head Of Development

> "The pay as you go pricing continues to increase on at least a quarterly basis, which is a little annoying."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6885869)

Arjun K.

Founder

> "New Relic's streamlined setup process and Heroku integration allowed me to start monitoring and optimizing my application's..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4817675)

VR

Verified Reviewer

Senior Software Engineer

> "The charts don’t drill down, and NRQL is a little hard to read."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748)

TB

Tamer B.

Prodops Engineer

> "New Relic is a great tool for our monitoring and we use it for infrastructure and synthetic monitoring"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224)

VR

Verified Reviewer

QA and Observability Engineer

> "Really good technical product, but for large enterprise environments the licence model is causing problems, it's user based"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082)

KR

Keerthi R.

Product owner

> "Configuring and using the alerts to get the application insights is really good"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6284066)

VR

Verified Reviewer

CTO

> "However, once we started the deployment, and despite the fact we were having a very simple infrastructure (Linux + PHP + MySQL..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

RP

Ruchika P.

Site Reliability Engineer

> "I also appreciate the ease of integration with cloud providers."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048)

VR

Verified Reviewer

CTO

> "After all these headaches, we decided to part ways with NewRelic, but then discovered you cannot actually close your account..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

YR

Yeamin R.

Senior DevOps Engineer

> "NewRelic is a market leader in providing Alerting and monitoring of business critical servers in the Cloud."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291)

VR

Verified Reviewer

CTO

> "After a successful installation, we still did not receive any MySQL-related data."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

ML

Mauricio L.

Senior Software Engineer

> "Error tracking I believe is better as well from what I recall."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698)

Sarah C.

Speech Language Pathologist

> "There weren't any good ways to manage and monitor the runtime memory of each app, which was a frustrating feature to be..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2949903)

JM

Javier M.

Project Manager

> "Some services were difficult to set-up, but now everything works as intended."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177)

JM

Jonathan M.

IT Director

> "Their documentation is often out of date because of these changed. "

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3688760)

Daniel H.

Technical Lead

> "We set up New Relic as we needed a observability platform that we could use to Troubleshoot infrastructure, view logs and use..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4540618)

VR

Verified Reviewer

CTO

> "Can't close your Account nor reach out to Support to do so"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

VR

Verified Reviewer

QA and Observability Engineer

> "Synthetic checks and alerts are very well and teams can get there information to troubleshoot their applications"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082)

VR

Verified Reviewer

CTO

> "We had evaluated NewRelic several years ago but the product was too complex and unstable."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

TC

Tarnika C.

Product Specialist

> "very easy to use, multiple filters and interfaces to work with"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6712076)

LK

Lukasz K.

IT Security Manager

> "We were migrating our infrastructure to the cloud (Microsoft Azure) and at the time New Relic could not provide us required..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218)

TB

Tamer B.

Prodops Engineer

> "It is easy to use and has a lot of options for monitoring"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224)

LS

Leon S.

Managing Director

> "When using multiple modules on a bigger infrastructure it can get quite expensive."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2887263)

Bishal D.

Software Engineer

> "I like how its dashboard looks clean and easy to use."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6672763)

VR

Verified Reviewer

Senior Analyst

> "Higher cost, log management is not efficient and less user friendly."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3447898)

VR

Verified Reviewer

Engineering Manager

> "It is so easy to implement new relic, the most that I like is its collector"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641339)

DP

Dan P.

Senior BI Developer

> "Our specific implementation required custom metrics to be created and these were not intuitive to query and use.. "

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2715585)

YR

Yeamin R.

Senior DevOps Engineer

> "Easy integration with messaging tools like Splunk and paging tools like OpsGenie."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291)

SD

Srikanth D.

Technical Lead

> "There are more false alerts than the actual alerts and the team is looking for alternate options now."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2303664)

KB

Keith B.

Project Manager

> "I love the user interface as it is so friendly."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6298688)

Dylan W.

Founder, Engineer

> "Seem to be entrenched in their industry, trying to hound customers for more money each year, but simultaneously providing less..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

JM

Javier M.

Project Manager

> "Overall, our experience once set-up is good."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177)

LK

Lukasz K.

IT Security Manager

> "Covering all cloud assets was also not possible."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218)

VR

Verified Reviewer

Senior Software Engineer

> "The metrics they support are industry leading and they’re driving them."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748)

Dylan W.

Founder, Engineer

> "Even lowest tier email support apparently requires paying more than $2000 per year."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

SK

Stanislav K.

Developer

> "great APM features, helps a lot with troubleshooting slow transactions with great insights on application traces;"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3093732)

Dylan W.

Founder, Engineer

> "Cost is extremely high compared to the value of the service being provided."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

VR

Verified Reviewer

Software Engineer

> "Overall, New Relic One does a great job for real time monitoring and error aggregating."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3519883)

Dylan W.

Founder, Engineer

> "The designers and developers are clearly bad or mediocre."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

[View Reviews](https://www.capterra.com/p/118128/New-Relic/reviews/)

PD

Patrick D.

Marketing

> "I like learning the behavior of my audience and using that to inform how we design our website and user experience."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7038995)

CH

Callum H.

CEO

> "You get a lot of notifications off the bat, I have since turned most of them off but daily reports seems a little too..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6795813)

PD

Patrick D.

Marketing

> "I love how lucky orange allows us to track visitor behavior to the website."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7038995)

SK

Samuel K.

CPO

> "The interface can feel a bit overwhelming or confusing at first, especially for new users who are just getting..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6794605)

AW

Agnieszka W.

President

> "I mainly use customers' purchase behavior and heat maps, which allows to improve and make the website more shopper..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6331417)

AL

Adriana L.

Director of Strategy

> "It is very difficult to track navigation bars and dropdown menus accurately."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6322781)

OK

Onur K.

Owner

> "The ability to see real-time user behavior has helped me identify pain points and optimize my site for better..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6586732)

GR

Gianni R.

IT Manager

> "There are minor bugs in the sessions playback."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6542900)

CH

Callum H.

CEO

> "Having enough features to be usable on the free version to give you a good idea on what you may be paying for with..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6795813)

TA

Tiago A.

CEO

> "Sometimes is to slow and don’t work well on phone"

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6424014)

RP

RON P.

Co-Owenr

> "Over the years that I have been using Lucky Orange, I have seen an expansion of services provided by them and this..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6702142)

AW

Aaron W.

CMO

> "A notable hiccup is the occasional failure of screen recordings to display, which can interrupt the flow of user..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6142671)

KO

Karen O.

Marketing Coordinator

> "The heatmaps are awesome because they show exactly where users are most engaged across desktop, tablet and mobile..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6349092)

QV

Quynh V.

Senior Marketing Specialist

> "It doesn't accurately track how far people make it through your funnel...and the data retention that Lucky Orange has..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6149973)

CH

Callum H.

CEO

> "Very positive, I think there are a lot of valuable features this app offers compared to other view tracking apps and..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6795813)

IH

Ian H.

Marketeer

> "Sometimes it takes a while to load up a session."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6324034)

BL

Brandon L.

Sales Manager

> "Lucky Orange has enabled us to completely understand how people actually interact with our tools and websites."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6825359)

IH

Ian H.

Marketeer

> "Can be frustrating when you're checking a few sessions one after the other."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6324034)

OK

Onur K.

Owner

> "It’s a powerful tool that has provided me with actionable insights to improve my website’s user experience and..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6586732)

FS

Francois S.

Head of Technology

> "The ability to track based on IP does not seem to be available anymore?"

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4865687)

VR

Verified Reviewer

Director of Marketing

> "Lucky Orange has allowed us to better manage content throughout our website since we know where people click and..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4881085)

KS

Kari S.

Digital Marketing Manager

> "I've had several instances where something failed and a recording couldn't be captured."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6049565)

SK

Samuel K.

CPO

> "It's an excellent tool for anyone who is data-driven but not a full-time analytics professional."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6794605)

JA

Joshua A.

Administrator, Web Technology / IT Support

> "Sometimes even when I have the city, state, phone number and email address of a customer, I still cannot locate their..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4378802)

WJ

William J.

Founder

> "Using it has really helped us understand where our customers come from and how they interact with our site."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6354480)

JB

Julie B.

Owner

> "Not all visitor traffic is showing for one of my websites."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6207114)

PP

Paul P.

Founder

> "Good for insight into customer behaviour and has helped us a few times when there were issues on our site we were..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6607264)

RC

Ripon C.

IT Executive

> "Lucky Orange is a complex service, so it can be difficult for some users to understand and use."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4804750)

SB

Sarah B.

Product Manager

> "Overall this has been such a great tool to track user frustrations we aren't able to locate in app."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6358729)

LG

LeeAnn G.

Owner

> "I honestly have trouble trying to figure out how to get more info. besides the heat maps."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6178397)

RP

RON P.

Co-Owenr

> "Lucky Orange gives me the chance to see live, what people are doing on my website. "

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6702142)

RC

Ripon C.

IT Executive

> "Lucky Orange is a paid service, so it can be expensive for some businesses."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4804750)

SK

Samuel K.

CPO

> "Lucky Orange provides a tremendous amount of value, especially considering how easy it is to set up without complex..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6794605)

JA

Joshua A.

Administrator, Web Technology / IT Support

> "This is especially frustrating when I finally find the session and some or all of that information is in the session..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4378802)

LCD

Lutins Coquins D.

Accountant

> "Great app for sellers se can see in real time buyers on shopify"

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6647627)

FL

Fran L.

CTO

> "Not fully compatible with all kind of browsers, for some specific versions the tracking don't work as well as usual."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3589488)

KH

Keri H.

CEO

> "I like that I can replay customer sessions."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6842881)

JA

Joshua A.

Administrator, Web Technology / IT Support

> "The biggest challenges we have had is that sometimes the session recordings do not exactly match what the customer..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4378802)

JR

Jesh R.

Product Marketing Specialist

> "Filters offer visibility into the most important aspects of the visitor experience."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6312867)

LR

Luke R.

SEO Manager

> "The heatmaps can sometimes struggle with certain website pages when taking a screenshot."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4746436)

JD

James D.

Owner

> "Happy that we can track customer behaviour to better enhance our store."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6543213)

MB

Matt B.

Owner

> "It is very difficult to set up funnels that work and you can’t make cross-platform funnels at all."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3676398)

KD

Kirsty D.

Performance Marketing Assistant

> "I really like how specific you can go with the funnel building."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6795175)

SO

Stephen O.

Owner

> "The videos sometimes don't load well for me or I have to keep clicking the play button."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4318784)

VR

Vicki R.

Ecommerce Manager

> "The support is good, when it wasn't working properly the team kept working at it until they had it sorted. "

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6850431)

LR

Luke R.

SEO Manager

> "Additionally, we have had issues with logging int multiple times during the same session."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4746436)

RC

Ripon C.

IT Executive

> "Lucky Orange offers heatmaps, which allow you to quickly and easily view how visitors are interacting with a website."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4804750)

JO

Josh O.

Creative Director

> "Admittedly, I could probably do a better job of learning the ins and outs, but something about the interface makes it..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4746837)

NS

NAZIA S.

Founder and CEO

> "Not only that but it’s super informative with the most critical info needed to run my business."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6350479)

PL

Patrick L.

Owner

> "It is hard to share the sessions with people outside of the software."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3557350)

SE

Sitav E.

Marketing Associate

> "Easy to use, easy to understand, unlike Google Analytics which is near impossible to understand, L.O. give me more..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6496633)

MA

Michael A.

Web Admin

> "I can immediately tell where our customers get stuck on our website."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3511230)

Alex D.

Co-Owner

> "Easy to install and maintain."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7102410)

AT

Aleks T.

CRO Team Lead

> "I am tied to just one question per survey and can't really rely on it."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3720597)

Alex D.

Co-Owner

> "Good overall features for the price."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___7102410)

SF

Sidney F.

Ecommerce Operations

> "Sometimes Lucky Orange seems to lag and run slow."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4467775)

WJ

William J.

Founder

> "The UI combined with easy to learn functionality makes Lucky Orange an easy use case for our business."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6354480)

PB

Peter B.

Co-Founder

> "Their UI was outdated, but now they changed it."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___4304992)

MM

Melissa M.

Founder and CEO

> "My mentor SABIR loves Lucky Orange, so I think it deserves more stars, I just don't know if I am getting the value..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6692900)

VR

Verified Reviewer

Growth Marketing Manager

> "recording limitations were kind of a bummer"

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3605619)

JR

Jesh R.

Product Marketing Specialist

> "We've been using Lucky Orange for about a year, and it's been incredibly helpful for understanding our website."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6312867)

Aqeel K.

Marketing Manager

> "They recently launched a new version which I didn't like and I am still using the old one."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3813345)

PP

Paul P.

Founder

> "Very useful in providing insights into customer behaviour."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___6607264)

GR

Georg R.

Owner

> "It just adds to all thee monthly costs"

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___3645244)

MF

Madeline F.

Business Development

> "Very impressed with the depth of data and analytics offered by LuckyOrange, especially the specific information on..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___5093768)

JR

Jessica R.

CEO

> "I wish i could've enjoyed the free trial a little bit more to experience the features before converting to paid plan,..."

[See full review](https://www.capterra.com/p/150695/Lucky-Orange/#Capterra___2891069)

[View Reviews](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

## User interface

4.51 (195)

4.70 (260)

### Features

New Relic

19/46

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Availability Testing
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   Configurable Alerts
-   Customizable Reports
-   Data Visualization
-   Drag & Drop
-   Email Alerts
-   Event Logs
-   For Websites
-   FTP Monitoring
-   Generative AI
-   Incident Management
-   Issue Management
-   Issue Tracking
-   Mail Server Monitoring
-   Mobile Alerts
-   Multi-Location Monitoring
-   Multiple User Accounts
-   Performance Management
-   Performance Metrics
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Remote Monitoring & Management
-   Risk Alerts
-   Scheduled Testing
-   Server Monitoring
-   Single Sign On
-   SSL Monitoring
-   Third-Party Integrations
-   Transaction Monitoring
-   Trend Analysis
-   Uptime Reporting
-   User Management
-   Visitor Tracking
-   Website Analytics
-   Widgets

[See all features](https://www.capterra.com/p/118128/New-Relic/#features)

Lucky Orange

Top features

24/46

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Availability Testing
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   Configurable Alerts
-   Customizable Reports
-   Data Visualization
-   Drag & Drop
-   Email Alerts
-   Event Logs
-   For Websites
-   FTP Monitoring
-   Generative AI
-   Incident Management
-   Issue Management
-   Issue Tracking
-   Mail Server Monitoring
-   Mobile Alerts
-   Multi-Location Monitoring
-   Multiple User Accounts
-   Performance Management
-   Performance Metrics
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Remote Monitoring & Management
-   Risk Alerts
-   Scheduled Testing
-   Server Monitoring
-   Single Sign On
-   SSL Monitoring
-   Third-Party Integrations
-   Transaction Monitoring
-   Trend Analysis
-   Uptime Reporting
-   User Management
-   Visitor Tracking
-   Website Analytics
-   Widgets

[See all features](https://www.capterra.com/p/150695/Lucky-Orange/#features)

### Recognition

No recognitions have been awarded to New Relic

No recognitions have been awarded to Lucky Orange

### Deployment & support

New Relic

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Lucky Orange

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

New Relic

-   By New Relic
-   Located in United States
-   Founded in 2008

Lucky Orange

-   By Lucky Orange
-   Located in United States
-   Founded in 2012

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