New Relic vs Sematext Cloud: Which is a better fit?

Provides great real-time tracking. Lots of great integrations and alerting options make it easy to stay on top of your systems.

It's pricy, there is no doubt about it. And it is difficult to adopt it for this reason.

It's a great, user friendly, and full of features analytics software. It's very easy to set up and gives you accessible yet rich information about how your app works.

Jose F. J

Director of Operations

The only drawback to this, is that it requires a very experienced team of developers to properly diagnose and understand what's going wrong with a piece of software.

It's clean and simple to setup and gives a great dashboard which helps get a quick overview of the performance of our SaaS application.

Dylan D

Founder, Engineer

The designers and developers are clearly bad or mediocre.

I love that it gives you a nice overall analysis of what's happening with your application.

Its a very promising product, but the recent issues and the frequency of those issues have ruined the overall experience.

Sematext is very easy to navigate by providing a nice interface environment without complicated clutter. The documentation is also amazing.

Patrick P

CEO

Missing feature: Filtering the context view (e.g. if there is an exception, displaying its context works, but I cannot limit that context).

Sematext support was overall positive and they are super helpful when integrating with the tech stack.

Documentation missing for old agents - Ubuntu < 16. Agent once crashed - cause is still unknown.

Guilherme G

Software Engineer

Sematex has impressed us in recent months for its ability to deliver robust tools for analyzing and mining the information present in our logs.

At times the data showed up slightly delayed than our expectations, however it is not something that happened frequently enough to escalate the concern.

They are constantly working on the product and increasing their offerings. They offer customers the chance to trial new products and give feedback, which is fantastic.

The way accounts are set up, where you have to log in then "become" the account owner to see your logs is strange, and needs to be explained to each new user.