# Compare New Relic vs Site24x7 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Site24x7 and New Relic based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/118128-168192/New-Relic-vs-Site24x7 --- # Site24x7 vs New Relic Features and Cost Comparison Last updated May 12th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Site24x7New Relic2/4 selected [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.7 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) [## Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.7 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price $10.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [347 reviews](#user-reviews) Positive 336 Neutral 8 Negative 3 [## New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting Price $10.00 Value-for-Money 4 Functionality 4.5 Ease of Use 4.2 Customer Service 4.2 Reviews Sentiment Based on [195 reviews](#user-reviews) Positive 180 Neutral 12 Negative 3 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,740 reviews from server monitoring software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 100%Fit High performer Feature ratings Alerts/Notifications 4.6 Server Monitoring 4.7 Real-Time Monitoring 4.8 Real-Time Notifications 4.7 Alerts/Escalation 4.8 65%Fit Missing features Feature ratings Alerts/Notifications 4.8 Server Monitoring NA Real-Time Monitoring 4.6 Real-Time Notifications NA Alerts/Escalation 4.8 User satisfaction User satisfaction 4.7 User reviews[347](https://www.capterra.com/p/168192/Site24x7/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.5 Customer support 4.5 User satisfaction 4.5 User reviews[195](https://www.capterra.com/p/118128/New-Relic/reviews/) Ease of use 4.2 Functionality 4.5 Value for money 4.0 Customer support 4.2 Price starts from Price starts from $10Flat Rate, Per Month - Free version - Free trial Price starts from $10Not provided by vendor - Free version - Free trial Best for Best for Site24x7 is built for small and medium businesses, and caters to job functions that include the business owner/web app administrator, site reliability engineer, system administrator and IT manager. Best for Small to large businesses in the retail, healthcare, media and entertainment, startups, nonprofit, and public sector. ## User reviews Pros & cons AJ Akshay J. CTO > "Site24x7 for its comprehensive, all-in-one monitoring capabilities, which offer deep visibility into servers, networks,..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7118406) VR Verified Reviewer Asst. Manager > "some of the parameters give alert and notifi9cation very late like windows update. when server is in reboot state , and when..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7046455) CSL Carlos Salvador L. Dev PBX VoIP > "It is a very useful tool that can not only be integrated into the Zoho environment but also into your website and servers, and..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7068564) Alex S. CEO > "Setting up complex synthetic scripts for mobile app monitoring can be time-consuming and requires a bit of a learning curve to..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7142257) RD Ryan D. Service Delivery Manager > "The visibility it provides into network performance, availability, and issues is clear and actionable, allowing us to identify..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917) RD Ryan D. Service Delivery Manager > "The only thing issue we've had is no dynamic interface alerting rules to add monitors but not alerting on access ports." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917) RK Rishabh K. Busier development associate > "It solves visibility gaps across serves,appsand network,enabling us to detect issues early and reduce downtime" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7050613) SG Shivani G. Technical Specialist - cloud > "in site 24x7 least like part is managing licensing and there are also hidden feartures also in cloudspend need more granular..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6778667) Sachin Y. Network Security Engineer > "My overall experience is highly positive because of its advanced features which provides a good support in monitoring all the..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7073915) VS Vishal S. SRE > "Some advanced configuration settings feel hidden or less intuitive, and occasional UI lag has been experienced when handling..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6830193) RD Ryan D. Service Delivery Manager > "We're able to offer robust monitoring services to our customers at a more affordable cost to them and were able to get..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917) AE Abdelrahman E. Cloud Operations Engineer > "Also, the alerts via SMS and phone call are limited unless you buy extra credits, which can be inconvenient during..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6858049) VR Verified Reviewer Senior Infrastructure Engineer > "Site24x7 immediately filled the void we had - having a third party monitor public services to make sure our platform was..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099146) RT Rahul T. DGM > "User account Management is not very effective to manage and mapping of users in different customer account" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6819647) VS Vishal S. SRE > "The dashboards are clean and customizable, and the alerting system is highly configurable with multi-channel support (email,..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6830193) Gabriel F. Database Administrator > "The main drawback has been occasional instability with some plugins." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080) BO Bruno O. Support Director > "What I like most is that it didn’t take long to get running, and once the alerts were configured it’s been pretty reliable...." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7107728) Santos S. Senior Manager > "The interface can feel a bit overwhelming, especially for new users." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7123105) Austin E. CTO > "No real issues and much better functionality that our old simple monitoring service for local servers and external sites." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7096730) AM Amro M. Proactive Support > "The admin GUI could be a bit tricky, with multiple "Admin" tabs at each customer level." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6538079) Muhammad U. Program Manager - Cloud and Infrastructure > "I’ve been using Site24x7 to manage a hybrid environment for a while now, and it’s become our go-to for infrastructure..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7072960) AK Andrew K. VP Operations > "Some of the account management features are confusing, especially if purchased through Zoho One." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749) Peter A. IT Asset,Configuration Manager, Service Catalog and Knowledge Manager > "I love the proactive monitoring capability of Site24x7. Because it uses multiply sites or datacentres in it services , you are..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6584385) JJ Joseph J. President > "It can be a bit complicated to configure properly and some of the default alert settings are too low." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6538041) Gabriel F. Database Administrator > "It provides good visibility into availability and performance and helps identify issues quickly." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080) RmV Rémi V. System Administrator > "the Linux application monitoring system which only works with processes and not services" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6407786) SG Shivani G. Technical Specialist - cloud > "In site 24x7 i like the scheduled reports, custom metrics and notifications, plugins, automation and multiple account in 1..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6778667) AK Andrew K. VP Operations > "Hard to know where to go for user management, billing, etc." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749) DP Dimitris P. Cloud Solutions Architect > "Site24x7 is a very comprehensive monitoring tool that can accommodate all our needs without the need to have different tools..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6882082) Harsh S. System Engineer > "Missing functionalities that exist in other monitoring tools create a noticeable gap." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6344515) VR Verified Reviewer Asst. Manager > "Site24x7 have big range of custom plugins which do the job very well." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7046455) IB Ivan B. IT Admin > "The price to upgrade plan can be costly." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6832751) JK Jitae K. Sr.Devops Engineer > "Easy UI / Easy Monitor Setup for admin and also Site24x7 provides intuitive monitors / graph for real time monitoring." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6874547) SS Sailesh S. Senior Network System Administrator and DevOps Engineer > "Frequent Mail spams the user and it should be fixed." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6590571) JR Jonny R. Marketing Director > "The alerts are quick, and the insights have helped us prevent downtime and stay ahead of issues. While there’s a learning..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6490049) Peter A. IT Asset,Configuration Manager, Service Catalog and Knowledge Manager > "I just do not like the plenty alerts sent when degradation starts" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6584385) UM Uday M. Sr IT Admin > "Site24x7 offers broad monitoring across servers, websites, and cloud apps." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7009198) AR Abdul R. Cloud engineer > "sometimes getting slower than usual and alerts not receiving" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6373935) VR Verified Reviewer Senior Software Engineer > "The report of when events have fired is quite useful to see the availability over time." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7111019) MC Miranda C. IT Director > "I always have to message support to figure out how to change any settings." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6677237) Gabriel F. Database Administrator > "It offers a solid set of features and helps support daily operations." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080) DM David M. IT Manager > "Pricing is not very clear, also the sales process a bit complicated." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6464421) JS Jeremy S. IT Support Engineer > "Easy to configure agents, clean useful dashboard, default monitors are just about all that most people need. " [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7073493) VP Viren P. IT Manager > "Cumbersome setup process, sometimes not easily understandable" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6616208) Harsh S. System Engineer > "The consolidated dashboard simplifies oversight, while website and network monitoring capabilities ensure early issue..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6344515) MC Miranda C. IT Director > "Very difficult to configure anything other than what is native to it." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6677237) RF Raul F. CIO > "My experience with the product is tremendous, and it helps us identify problems and resolve situations preemptively." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6835600) RPS Raj Prakash S. IT Manager > "timely Support and some time technical issues." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6693468) Muhammad U. Program Manager - Cloud and Infrastructure > "The "single pane of glass" visibility is the biggest winner for me." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7072960) Abhishek S. Infrastructure Lead > "Lacks multiple configuration profiles for monitors2." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4971179) CU Chidiebere U. Network Engineer > "It gave me the alerting features I needed and its weekly performance summary solved one of my major reporting problems" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6618130) KG Kallol G. System Support - IMS > "The additional basic monitor add-on price is too much high." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4893847) PC Paul C. Programmer > "I love to overall NOC view where I can see the status of all the servers at a glance, plus the automations save me a..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6696421) JM Joshua M. Network/Systems Support Technician > "The site can be a little noisy due to so many options being available." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4810511) UM Uday M. Sr IT Admin > "The dashboards are simple, alerts are accurate, reports are clear, and setup is quick." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7009198) PS Prashantha S. Cloud deployment specialist > "Salesforce plugin is not there, too many alerts" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898744) AW Aidan W. Chief Customer Officer > "Alerting is clean and easy to set up with SMS for critical issues" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7055696) RB Rob B. Lead Support engineer > "Sometimes it is difficult to determine where the licenses are being used for each monitor, the numbers don't always add up, a..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4290919) AF Andrew F. Infrastructure engineer > "The monitoring of our websites has been spot on when detecting issues." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6851908) SK Suman K. Software engineer > "More false positive alerts are observed." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4855475) TB Tamer B. Prodops Engineer > "It is cheap, has a lot of option for monitoring, and their probes are worldwide." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6811904) AJ Aaron J. Network and Security Manager > "UI is a little crowded but not so much that it was confusing." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___5071374) TS Tarique S. AVP - Cloud and DevOps > "It’s reliable, cost-effective, and the automation works perfectly." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7144135) GK Gokulapandi K. Devops Specialist > "I reached customer support recently, Customer support is slow." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6134748) AK Andrew K. VP Operations > "There are products out there with more bells and whistles, but this gets the job done in a simple but effective way." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749) LR Lokesh R. Staff > "Lack promotion and marketing. " [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898719) RD Ryan D. Service Delivery Manager > "Site24x7 has been a game changer for our operations." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917) Stuart R. Product Owner - Carrier Ops > "When you have a lot of sites or services to be monitored, the main screen can get a little busy / crowded." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4231834) VR Verified Reviewer programmer > "Their suite of applications provide a “one stop shop” for almost all IT related support software." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6533152) Mohammed Younus S. Information Security Analysts > "To provide timely notification when the server went down or became unresponsive." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4400198) HM Henrique M. Devops Analyst > "Our monitoring offers extensive customization." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7023815) OY Onohara Y. empoyee > "I didn't receive the invitation emailAccounting user cannot be added and payment cannot be set, which is fatal" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4628712) NA Nada A. QA Manager > "Overall, Site24x7 is a valuable tool for monitoring and improving system reliability." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6884715) SB Shreekara B. Service management office > "Dashboard is not up as expected." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898735) IB Ivan B. IT Admin > "The monitoring website capabilities is realy precise and reliable." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6832751) UO Umurcan O. ceo > "the price is a bit expensive." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4981357) AC Atul C. DevOps > "With its extensive monitoring capabilities, user-friendly interface, and robust alerting system, it provides valuable insights..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4876713) AC Atul C. DevOps > "Occasional False Positives" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4876713) VS Vishal S. SRE > "The cloud-native architecture also means it’s easy to deploy and scale without the hassle of managing on-prem infrastructure." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6830193) TB Thyago B. CEO > "I miss Drilldown capabilities on custom dashboards/plugins" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4657305) [View Reviews](https://www.capterra.com/p/168192/Site24x7/reviews/) CT Clara T. Accountant > "I appreciate how New Relic’s dashboards display live performance for our billing apps, allowing me to identify slowdowns that..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6779860) RP Ruchika P. Site Reliability Engineer > "The incidents do not auto resolve instantly specially for process monitoring. When there are same alerts from different..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048) RP Ruchika P. Site Reliability Engineer > "I like how New Relic provides deep visibility into applications and infrastructure through one unified platform." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048) RM Rahul M. engineer > "sometimes custom visualizations such as 'pathpoint' are prone to bugs and Not available to view." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521) Ash B. Director of IT > "Overall its a value and makes monitoring much easier with a wide variaty of options and metrics." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7018169) VR Verified Reviewer Program Support I > "We can only see 30 days' worth of data, which hinders us from tracking incidents that happened more than a month ago." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6663042) MC Mark C. Product Manager > "Overall,New Relic is easy to use straight off the bat, it can be easily integrated with other solutions and has easy to setup..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7032872) ML Mauricio L. Senior Software Engineer > "I bit obtuse in making clear stuff like appdex. When I used this back in 2018-2021, I was hable to priorize stuff by endpoints..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698) RM Rahul M. engineer > "Lot of material available online to learn nuances of the tool" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521) VR Verified Reviewer Head Of Development > "The pay as you go pricing continues to increase on at least a quarterly basis, which is a little annoying." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6885869) Arjun K. Founder > "New Relic's streamlined setup process and Heroku integration allowed me to start monitoring and optimizing my application's..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4817675) VR Verified Reviewer Senior Software Engineer > "The charts don’t drill down, and NRQL is a little hard to read." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748) TB Tamer B. Prodops Engineer > "New Relic is a great tool for our monitoring and we use it for infrastructure and synthetic monitoring" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224) VR Verified Reviewer QA and Observability Engineer > "Really good technical product, but for large enterprise environments the licence model is causing problems, it's user based" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082) RP Ruchika P. Site Reliability Engineer > "I also appreciate the ease of integration with cloud providers." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048) VR Verified Reviewer CTO > "However, once we started the deployment, and despite the fact we were having a very simple infrastructure (Linux + PHP + MySQL..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) YR Yeamin R. Senior DevOps Engineer > "NewRelic is a market leader in providing Alerting and monitoring of business critical servers in the Cloud." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291) VR Verified Reviewer CTO > "After all these headaches, we decided to part ways with NewRelic, but then discovered you cannot actually close your account..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) ML Mauricio L. Senior Software Engineer > "Error tracking I believe is better as well from what I recall." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698) VR Verified Reviewer CTO > "After a successful installation, we still did not receive any MySQL-related data." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) JM Javier M. Project Manager > "Some services were difficult to set-up, but now everything works as intended." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177) Sarah C. Speech Language Pathologist > "There weren't any good ways to manage and monitor the runtime memory of each app, which was a frustrating feature to be..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2949903) Daniel H. Technical Lead > "We set up New Relic as we needed a observability platform that we could use to Troubleshoot infrastructure, view logs and use..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4540618) JM Jonathan M. IT Director > "Their documentation is often out of date because of these changed. " [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3688760) VR Verified Reviewer QA and Observability Engineer > "Synthetic checks and alerts are very well and teams can get there information to troubleshoot their applications" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082) VR Verified Reviewer CTO > "Can't close your Account nor reach out to Support to do so" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) TC Tarnika C. Product Specialist > "very easy to use, multiple filters and interfaces to work with" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6712076) VR Verified Reviewer CTO > "We had evaluated NewRelic several years ago but the product was too complex and unstable." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) TB Tamer B. Prodops Engineer > "It is easy to use and has a lot of options for monitoring" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224) LK Lukasz K. IT Security Manager > "We were migrating our infrastructure to the cloud (Microsoft Azure) and at the time New Relic could not provide us required..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218) Bishal D. Software Engineer > "I like how its dashboard looks clean and easy to use." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6672763) LS Leon S. Managing Director > "When using multiple modules on a bigger infrastructure it can get quite expensive." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2887263) VR Verified Reviewer Engineering Manager > "It is so easy to implement new relic, the most that I like is its collector" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641339) VR Verified Reviewer Senior Analyst > "Higher cost, log management is not efficient and less user friendly." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3447898) YR Yeamin R. Senior DevOps Engineer > "Easy integration with messaging tools like Splunk and paging tools like OpsGenie." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291) DP Dan P. Senior BI Developer > "Our specific implementation required custom metrics to be created and these were not intuitive to query and use.. " [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2715585) KR Keerthi R. Product owner > "Configuring and using the alerts to get the application insights is really good" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6284066) SD Srikanth D. Technical Lead > "There are more false alerts than the actual alerts and the team is looking for alternate options now." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2303664) KB Keith B. Project Manager > "I love the user interface as it is so friendly." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6298688) Dylan W. Founder, Engineer > "Seem to be entrenched in their industry, trying to hound customers for more money each year, but simultaneously providing less..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) JM Javier M. Project Manager > "Overall, our experience once set-up is good." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177) LK Lukasz K. IT Security Manager > "Covering all cloud assets was also not possible." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218) VR Verified Reviewer Senior Software Engineer > "The metrics they support are industry leading and they’re driving them." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748) Dylan W. Founder, Engineer > "Even lowest tier email support apparently requires paying more than $2000 per year." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) SK Stanislav K. Developer > "great APM features, helps a lot with troubleshooting slow transactions with great insights on application traces;" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3093732) Dylan W. Founder, Engineer > "Cost is extremely high compared to the value of the service being provided." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) VR Verified Reviewer Software Engineer > "Overall, New Relic One does a great job for real time monitoring and error aggregating." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3519883) Dylan W. Founder, Engineer > "The designers and developers are clearly bad or mediocre." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) [View Reviews](https://www.capterra.com/p/118128/New-Relic/reviews/) ## User interface 4.71 (347) 4.51 (195) ### Features Site24x7 Top features 34/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Audit Management - Audit Trail - Automatic Backup - Bandwidth Monitoring - Baseline Manager - Capacity Management - Compliance Management - Configuration Management - CPU Monitoring - Customizable Dashboard - Customizable Reports - Dashboard Creation - Database Monitoring - Data Visualization - Diagnostic Tools - Email Alerts - Email Monitoring - Event Logs - Event Tracking - Generative AI - Incident Management - Inventory Management - Issue Management - Maintenance Scheduling - Monitoring - Network Monitoring - Patch Management - Performance Monitoring - Policy Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Real-Time Updates - Remote Monitoring & Management - Reporting/Analytics - Risk Alerts - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - SSL Security - Status Tracking - Third-Party Integrations [See all features](https://www.capterra.com/p/168192/Site24x7/#features) New Relic 22/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Audit Management - Audit Trail - Automatic Backup - Bandwidth Monitoring - Baseline Manager - Capacity Management - Compliance Management - Configuration Management - CPU Monitoring - Customizable Dashboard - Customizable Reports - Dashboard Creation - Database Monitoring - Data Visualization - Diagnostic Tools - Email Alerts - Email Monitoring - Event Logs - Event Tracking - Generative AI - Incident Management - Inventory Management - Issue Management - Maintenance Scheduling - Monitoring - Network Monitoring - Patch Management - Performance Monitoring - Policy Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Real-Time Updates - Remote Monitoring & Management - Reporting/Analytics - Risk Alerts - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - SSL Security - Status Tracking - Third-Party Integrations [See all features](https://www.capterra.com/p/118128/New-Relic/#features) ### Recognition Site24x7 Best Value Application Performance ManagementSoftware (2023)  New Relic is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Site24x7 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos New Relic Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Site24x7 - By ManageEngine - Located in United States - Founded in 1996 New Relic - By New Relic - Located in United States - Founded in 2008 ## Popular Comparisons [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) vs [Oh Dear](https://www.capterra.com/p/190028/Oh-Dear/)[4.89 (72)](https://www.capterra.com/p/190028/Oh-Dear/reviews/) $10/month Price €15/month 4.6 Features 4.8 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/168192-190028/Site24x7-vs-Oh-Dear) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.62 (258)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) $10 Price $395/year 4.5 Features 4.7 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118128-172323/New-Relic-vs-ManageEngine-Applications-Manager) [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) vs [ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.62 (258)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) $10/month Price $395/year 4.6 Features 4.7 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/168192-172323/Site24x7-vs-ManageEngine-Applications-Manager) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.54 (274)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) $10 Price $95/year 4.5 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118128-251336/New-Relic-vs-ManageEngine-OpManager) [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) vs [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) $10/month Price $15/month 4.6 Features 4.5 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135453-168192/Datadog-Cloud-Monitoring-vs-Site24x7) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) $10 Price $15/month 4.5 Features 4.5 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/118128-135453/New-Relic-vs-Datadog-Cloud-Monitoring) [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) vs [Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.70 (111)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/) $10/month Price $50/month 4.6 Features 4.6 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135902-168192/Zabbix-Monitoring-Solution-vs-Site24x7) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) $10 Price $179/month 4.5 Features 4.5 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/21581-118128/PRTG-Network-Monitor-vs-New-Relic) [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) vs [Uptime.com](https://www.capterra.com/p/149314/Uptime/)[4.65 (52)](https://www.capterra.com/p/149314/Uptime/reviews/) $10/month Price $7/month 4.6 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/149314-168192/Uptime-vs-Site24x7) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (251)](https://www.capterra.com/p/13803/N-central/reviews/) $10 Price $1.75 4.5 Features 4.2 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-118128/N-central-vs-New-Relic) [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) vs [Better Stack](https://www.capterra.com/p/202150/Better-Stack/)[4.84 (37)](https://www.capterra.com/p/202150/Better-Stack/reviews/) $10/month Price $0one time 4.6 Features 4.7 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/168192-202150/Site24x7-vs-Better-Stack) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) $10 Price $67/month 4.5 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118128-141792/New-Relic-vs-Pulseway)