# Compare New Relic vs ManageEngine Applications Manager 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ManageEngine Applications Manager and New Relic based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/118128-172323/New-Relic-vs-ManageEngine-Applications-Manager

---

# ManageEngine Applications Manager vs New Relic Features and Cost Comparison

Last updated June 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ManageEngine Applications ManagerNew Relic2/4 selected

[ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.6 (266)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (196)](https://www.capterra.com/p/118128/New-Relic/reviews/)

[## ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.6 (266)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

Starting Price

$395.00/year

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [266 reviews](#user-reviews)

Positive

258

Neutral

7

Negative

1

[## New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (196)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting Price

$10.00

Value-for-Money

4

Functionality

4.5

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

Based on [196 reviews](#user-reviews)

Positive

181

Neutral

12

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 2,804 reviews from server monitoring software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

95%Fit

High performer

Feature ratings

Alerts/Notifications

4.7

Real-Time Monitoring

4.7

Server Monitoring

4.8

Real-Time Notifications

4.7

Alerts/Escalation

4.8

64%Fit

Missing features

Feature ratings

Alerts/Notifications

4.8

Real-Time Monitoring

4.6

Server Monitoring

NA

Real-Time Notifications

NA

Alerts/Escalation

4.7

User satisfaction

User satisfaction

4.6

User reviews[266](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.7

Customer support

4.7

User satisfaction

4.5

User reviews[196](https://www.capterra.com/p/118128/New-Relic/reviews/)

Ease of use

4.2

Functionality

4.5

Value for money

4.0

Customer support

4.2

Price starts from

Price starts from

$395Flat Rate, Per Year

-   Free version
-   Free trial

Price starts from

$10Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Small, medium as well as large organizations that require constant and comprehensive monitoring of their applications & servers(App servers, DB servers, Cloud apps, VMs, Middleware components, etc.).

Best for

Small to large businesses in the retail, healthcare, media and entertainment, startups, nonprofit, and public sector.

## User reviews

Pros & cons

RR

Rahul R.

Tool Administrator

> "The tool helps in proactive monitoring, faster incident detection, and performance troubleshooting through real-time alerts and detailed dashboards."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7155089)

CY

Chris Y.

Operations Manager

> "Some features that are available in the desktop version are missing in the mobile application, and this reduces the ability of monitoring while on the..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6785502)

PR

Pranesh R.

Data Risk Strategist

> "The dashboards and reporting features provide valuable operational insights, while the alerting mechanisms help maintain service availability and performance...."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7166372)

NS

Nina S.

Head of Business Development

> "It integrated with certain legacy systems as they are not compatible and need to be configured and supported.​ The licensing model is so structured that it is..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6764510)

PR

Pranesh R.

Data Risk Strategist

> "The platform provides comprehensive monitoring and observability capabilities across applications, servers, databases and infrastructure, enabling proactive..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7166372)

PE

Paketleme E.

Technical Support officer

> "There were some issues with the reporting module especially when working with very large data sets which at times ran out of time while compiling extensive..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6770001)

RA

RITHIK A.

Senior Software Engineer

> "The platform provides comprehensive monitoring for applications, servers, databases, and cloud infrastructure from a single dashboard."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7108067)

NC

Nayan C.

IT Manager

> "Occasional delays in alert delivery may lead to challenges in promptly identifying outages in critical applications."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7044536)

RK

Raman K.

Sr IT infrastructure administrator

> "Its broad monitoring coverage, alerting capabilities, and performance insights have helped improve system visibility and reduce troubleshooting time."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7165958)

RR

Rahul R.

Tool Administrator

> "Alert noise can become difficult to manage without proper threshold tuning"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7155089)

SKG

Susanta Kumar G.

Asst. General Manager IDT

> "Applications Manager delivers robust, enterprise-grade Application Performance Monitoring (APM)—including features like real-time monitoring and root cause..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7046993)

HB

Hicham B.

Cloud Architect

> "Some of the systems that had to be monitored were older systems needed fine tuning and did not come with installation profiles, thereby slowing down and..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6785540)

MA

Mohd A.

Assistant manager

> "Provides comprehensive monitoring for servers, applications, databases, and cloud infrastructure from a single dashboard."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7170280)

FM

Faisal M.

Senior Portfolio Manager

> "The synthetic transaction monitoring can sometimes fail to detect certain issues that are noticeable by actual users."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6784764)

KS

Kimberly S.

Senior Officer, Networking

> "It made it much easier to identify performance issues early and take proactive action, which improves overall efficiency and reduces downtime"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7127087)

LS

Lucia S.

Data Center Operator

> "There is a lack of detailed approaches analyzing possible long-term trends to help decide on the allocations of resources."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6787436)

RA

RITHIK A.

Senior Software Engineer

> "This centralized visibility helps quickly identify performance issues and maintain system stability."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7108067)

OA

OMAR A.

Senior Professor

> "There were some additional processes that were not covered in the documentation when installing custom metrics, which I encountered personally."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6771308)

RB

Ritu B.

Computer Facilitator

> "Java and .NET monitoring is superb since it provides detailed performance analysis and the feature that detects anomalies also provides great support in..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6764327)

CG

Cynthia G.

Administrative Chief

> "A few of them did not correlate with what was displayed in the hypervisor dashboards so it was necessary to double check on that."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6767780)

MA

Mohamed A.

IT Infrastructure and Technical Support Manager

> "It helped for our Java-based CRM where It highlighted the session timings and memory allocation that I could quickly address and avoid session crashes during..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6771385)

MM

Mohamed M.

Area Manager

> "The mobile application had several limitations, especially in terms of usability during detailed analyses."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6770015)

KJ

Kevyn J.

Systems Engineer

> "It helps me to monitor all important aspects in our applications including response time and server status and enables us to control for downtime."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6787444)

BA

Britto A.

Endpoint Security

> "Due to certain users, the application can become highly resource-intensive, especially when monitoring a lot of endpoints."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6470984)

HB

Hicham B.

Cloud Architect

> "ManageEngine Applications Manager’s agility and comprehensiveness are its capacity to manage almost any application or service, whether a database, a server,..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6785540)

HC

Hector C.

Import Manager

> "It does not offer further in-depth features related to reporting which is the case in most of the products in the market."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6751643)

OK

Ong K.

Lead Engineer

> "Excellent customer support paired with extensive documentation ensures rapid onboarding, efficient troubleshooting, and a smoother overall experience,..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6684959)

Purushottam S.

Head IT Operations

> "Its still unable to create business dependency mapping through discovery even after creating admin credentials"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6627468)

KM

Kabelo M.

security analyst

> "Compared to premium APM tools like New Relic or AppDynamics, Applications Manager provides solid application performance monitoring (especially with APM..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6837973)

MA

Murat A.

IT Professor

> "I could also get a little frustrated when using it to look for patterns across a quarter-long deployment cycle."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6774249)

SD

Shailesh D.

Server Administrator

> "ManageEngine Application Manager is a cost effective and feature rich monitoring tool offering comprehensive coverage of servers, application, database, and..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6603877)

KM

Kabelo M.

security analyst

> "The interface feels a bit clunky and dated compared to modern APM tools like Datadog or Dynatrace."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6837973)

Purushottam S.

Head IT Operations

> "Its ability to track multiple scenarios of monitoring & its capability to cater to any application & use case once explained properly to the support team &..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6627468)

VG

Vaibhav G.

Sr. Security Engineer

> "User interface is old style."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7165953)

FM

Faisal M.

Senior Portfolio Manager

> "Application monitoring enables me to notice problems and fix them before they become something major, as it will keep all of our applications running smoothly."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6784764)

EC

Emma C.

Plant and Quality Manager

> "I encountered a problem when monitoring those applications in terms of the use of their scripting component."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6773742)

AR

Alejandro R.

Marketing Manager

> "This approach enabled me to quickly find sources of delays and utilize my problem-solving skills in preventing such problems from affecting the users."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6769972)

CP

Chamberlain P.

Electrical Engineer

> "I experienced a minor issue with monitoring third-party services that integrated with an API."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6793156)

ML

Miles L.

Jr. Network and System Administrator

> "Applications Manager delivers on its promises, providing extensive monitoring capabilities and real-time performance insights. While it requires some initial..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6706082)

LT

Laura T.

Marketing - Designer

> "It can be a bit overwhelming with the amount of features available, requiring time to fully master."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6510147)

HR

Henrijs R.

System Administrator

> "The ability to track and use a threshold-based alerting and adaptive utilizing the baselining capability was also very beneficial for me."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6779167)

AU

Adrian U.

Internal Medicine

> "These led to small inaccuracies that need to be checked before going for optimization procedures."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6767736)

CC

Chanté C.

Data protection officer

> "ManageEngine Application manager offer robust monitoring capabilities for a wide variety of applications, servers and databases."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6709633)

SU

Stephen U.

System Administrator

> "The mobile application, if available, may lack certain features and functionality present in the desktop version, limiting the ability to manage and monitor on..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6139091)

SP

Salahudeen P.

Chief Financial Officer

> "Potential to set boundaries for CPU usage, response time, and disk I/O turned out to be very helpful in preventing many issues related to performance."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6775034)

DB

Duniemu B.

IT Project Manager

> "In one case, we only realized that our Redis cache is down after a few minutes has passed."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6779090)

JC

Jerome C.

Customer Support Manager

> "The synthetic transaction monitoring has been useful in emulating the user activity and thus being able to check the reliability of the application.​"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6783432)

DC

David C.

Sr Tech Engineer

> "Implementing scripts when an alarm occurs is kind of a pain."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6377926)

AT

Alexandru T.

Project Quality Manager

> "It becomes imperative in the growth of our operations that Application Manager from ManageEngine could be able to handle the increased load without..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6785586)

MG

Marek G.

CTO

> "The tool may fall short in providing in depth trend analysis, which is crucial for understanding performance patterns and predicting potential issues."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6130144)

JF

Javier F.

Partners Responsible

> "The software offers comprehensive monitoring and alerting features that help me streamline performance management."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6481035)

DG

Daniel G.

IT Manager

> "Not able to make use of all features which is our own fault."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6762443)

MA

Mohd A.

Assistant manager

> "The platform is reliable, easy to use after initial setup, and offers good value for organizations looking to monitor their IT infrastructure effectively."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7170280)

EA

Esther A.

Project Manager

> "I did experience some difficulties when it comes to configuration of the alert."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6787478)

AZ

Ana Z.

It Administrative

> "I appreciate the customizable dashboards and real-time alerts, making it easy to keep track of my applications' health."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6432514)

KM

Kabelo M.

security analyst

> "Outdated User Interface (UI)"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6837973)

CK

Cezmi K.

Coordinator Assistant

> "I liked that I could manage our VMware VMs along with on-prem Oracle databases we support without switching between different applications."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6771315)

CL

Chhun L.

Systems Admin

> "The application itself can be resource-intensive, affecting system performance, especially in environments with limited resources."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6272379)

Ramkumar D.

Senior software Developer

> "The dashboard gives complete details of the infrastructure which is easy to understand the IT systems."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7134139)

MV

Michael V.

Desktop Support Analyst

> "The reporting capabilities can be limited and may not provide enough detail."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___4989842)

RR

Rahul R.

Tool Administrator

> "Overall, it is a valuable tool for IT operations and application monitoring teams."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7155089)

ZB

Zoraid B.

Director I.T Infrastructure and Security

> "Updating to newer versions can sometimes be a hassle, with potential compatibility issues."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6050229)

RK

Ryan K.

Systems Manager

> "The ability to connect to systems to monitor is easy and streamlined. "

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7175076)

DV

Diego V.

Support Engineer

> "The alerting system can be overwhelming and may generate too many false positives."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___5000922)

Abdul B.

IT Executive

> "It was quite nice, im satisfied with the trainings, the trainer also helps us to improving our management skills."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___7098222)

JC

Jorge C.

Technical support

> "The tool may not provide enough support for certain databases."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___4939667)

JC

Jerome C.

Customer Support Manager

> "It is helpful that Applications Manager can monitor servers, databases, and the users’ experiences in one application."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6783432)

UP

ŁUkasz P.

IT Infrastructure Specialist

> "Notorious problems with updating the Applications Manager plugin in OpManager, problems with monitoring devices using SNMP, the graphical interface is not..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___4167669)

JI

Juan I.

Sys admin

> "Infrastructure monitoring, Digital Experience Monitoring, Overall best tool for monitoring in the entire market of the monitoring tools."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6628032)

RS

Rajesh S.

Assistant Manager

> "UI is little clumsy, difficult to troubleshoot in case of errors"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___5081161)

AEP

Amiel Emmerick P.

It Technical Consultant

> "Even with minimal training, our team was able to set up and start using the tool effectively, which has improved our application management processes."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6524995)

ZS

Zeeshan S.

Network Support Analyst

> "Some users have reported difficulty integrating the tool with their existing systems."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___5011511)

FM

Faisal M.

Senior Portfolio Manager

> "I personally like real time alerts of ManageEngine Applications Manager as well as AI on new Anomaly Detection."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6784764)

MM

Matthew M.

IT Specialist

> "The price can be prohibitive for small businesses."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___5031521)

OK

Ouria K.

Data Scientist

> "The solution can be considered very user-friendly with a clear representation of the state and performance of the system that can be achieved through..."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6785570)

VR

Verified Reviewer

Research Analyst

> "ManageEngine Application Manager falls short is in the setup process, which can be complicated and time-consuming, particularly for less experienced users"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___4660877)

AY

Adjmal Y.

Technician

> "Such factors make it possible for us to forecast needs and consequently determine the most effective use of the resources available.​"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6785606)

SC

Sateesh C.

System Administrator

> "The tool may not provide enough support for monitoring microservices"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___4817233)

MA

Mohamed A.

IT Infrastructure and Technical Support Manager

> "My favorite feature of it is the fact that it points out the areas of constraint at the functional transaction level."

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___6771385)

ZS

Ziauddin S.

DevOps Engineer

> "The tool may not be suitable for monitoring highly distributed or complex environments"

[See full review](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#Capterra___4852411)

[View Reviews](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

LP

Lorenzo P.

Application Manager

> "It provides a comprehensive and powerful platform for monitoring applications, infrastructure, and user experience in one place."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7176912)

LP

Lorenzo P.

Application Manager

> "Additionally, setting up custom dashboards and alerts can be time‑consuming and sometimes unintuitive. While the platform is..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7176912)

LP

Lorenzo P.

Application Manager

> "The alerting system is also reliable and helps quickly identify issues before they impact users."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7176912)

RP

Ruchika P.

Site Reliability Engineer

> "The incidents do not auto resolve instantly specially for process monitoring. When there are same alerts from different conditions..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048)

CT

Clara T.

Accountant

> "I appreciate how New Relic’s dashboards display live performance for our billing apps, allowing me to identify slowdowns that could..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6779860)

RM

Rahul M.

engineer

> "sometimes custom visualizations such as 'pathpoint' are prone to bugs and Not available to view."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521)

RP

Ruchika P.

Site Reliability Engineer

> "I like how New Relic provides deep visibility into applications and infrastructure through one unified platform."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048)

VR

Verified Reviewer

Program Support I

> "We can only see 30 days' worth of data, which hinders us from tracking incidents that happened more than a month ago."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6663042)

Ash B.

Director of IT

> "Overall its a value and makes monitoring much easier with a wide variaty of options and metrics."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7018169)

ML

Mauricio L.

Senior Software Engineer

> "I bit obtuse in making clear stuff like appdex. When I used this back in 2018-2021, I was hable to priorize stuff by endpoints by..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698)

MC

Mark C.

Product Manager

> "Overall,New Relic is easy to use straight off the bat, it can be easily integrated with other solutions and has easy to setup..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7032872)

VR

Verified Reviewer

Head Of Development

> "The pay as you go pricing continues to increase on at least a quarterly basis, which is a little annoying."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6885869)

RM

Rahul M.

engineer

> "Lot of material available online to learn nuances of the tool"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521)

VR

Verified Reviewer

Senior Software Engineer

> "The charts don’t drill down, and NRQL is a little hard to read."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748)

TB

Tamer B.

Prodops Engineer

> "New Relic is a great tool for our monitoring and we use it for infrastructure and synthetic monitoring"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224)

VR

Verified Reviewer

QA and Observability Engineer

> "Really good technical product, but for large enterprise environments the licence model is causing problems, it's user based"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082)

RP

Ruchika P.

Site Reliability Engineer

> "I also appreciate the ease of integration with cloud providers."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048)

VR

Verified Reviewer

CTO

> "However, once we started the deployment, and despite the fact we were having a very simple infrastructure (Linux + PHP + MySQL +..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

YR

Yeamin R.

Senior DevOps Engineer

> "NewRelic is a market leader in providing Alerting and monitoring of business critical servers in the Cloud."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291)

VR

Verified Reviewer

CTO

> "After all these headaches, we decided to part ways with NewRelic, but then discovered you cannot actually close your account online."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

ML

Mauricio L.

Senior Software Engineer

> "Error tracking I believe is better as well from what I recall."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698)

VR

Verified Reviewer

CTO

> "After a successful installation, we still did not receive any MySQL-related data."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

JM

Javier M.

Project Manager

> "Some services were difficult to set-up, but now everything works as intended."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177)

Sarah C.

Speech Language Pathologist

> "There weren't any good ways to manage and monitor the runtime memory of each app, which was a frustrating feature to be missing..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2949903)

Daniel H.

Technical Lead

> "We set up New Relic as we needed a observability platform that we could use to Troubleshoot infrastructure, view logs and use the..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4540618)

JM

Jonathan M.

IT Director

> "Their documentation is often out of date because of these changed. "

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3688760)

VR

Verified Reviewer

QA and Observability Engineer

> "Synthetic checks and alerts are very well and teams can get there information to troubleshoot their applications"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082)

VR

Verified Reviewer

CTO

> "Can't close your Account nor reach out to Support to do so"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

TC

Tarnika C.

Product Specialist

> "very easy to use, multiple filters and interfaces to work with"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6712076)

VR

Verified Reviewer

CTO

> "We had evaluated NewRelic several years ago but the product was too complex and unstable."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

TB

Tamer B.

Prodops Engineer

> "It is easy to use and has a lot of options for monitoring"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224)

LK

Lukasz K.

IT Security Manager

> "We were migrating our infrastructure to the cloud (Microsoft Azure) and at the time New Relic could not provide us required checks..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218)

Arjun K.

Founder

> "New Relic's streamlined setup process and Heroku integration allowed me to start monitoring and optimizing my application's..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4817675)

VR

Verified Reviewer

Senior Analyst

> "Higher cost, log management is not efficient and less user friendly."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3447898)

Bishal D.

Software Engineer

> "I like how its dashboard looks clean and easy to use."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6672763)

DP

Dan P.

Senior BI Developer

> "Our specific implementation required custom metrics to be created and these were not intuitive to query and use.. "

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2715585)

VR

Verified Reviewer

Engineering Manager

> "It is so easy to implement new relic, the most that I like is its collector"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641339)

SD

Srikanth D.

Technical Lead

> "There are more false alerts than the actual alerts and the team is looking for alternate options now."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2303664)

YR

Yeamin R.

Senior DevOps Engineer

> "Easy integration with messaging tools like Splunk and paging tools like OpsGenie."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291)

Dylan W.

Founder, Engineer

> "Seem to be entrenched in their industry, trying to hound customers for more money each year, but simultaneously providing less value..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

KR

Keerthi R.

Product owner

> "Configuring and using the alerts to get the application insights is really good"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6284066)

LS

Leon S.

Managing Director

> "When using multiple modules on a bigger infrastructure it can get quite expensive."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2887263)

JM

Javier M.

Project Manager

> "Overall, our experience once set-up is good."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177)

LK

Lukasz K.

IT Security Manager

> "Covering all cloud assets was also not possible."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218)

VR

Verified Reviewer

Senior Software Engineer

> "The metrics they support are industry leading and they’re driving them."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748)

Dylan W.

Founder, Engineer

> "Even lowest tier email support apparently requires paying more than $2000 per year."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

SK

Stanislav K.

Developer

> "great APM features, helps a lot with troubleshooting slow transactions with great insights on application traces;"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3093732)

Dylan W.

Founder, Engineer

> "Cost is extremely high compared to the value of the service being provided."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

KB

Keith B.

Project Manager

> "I love the user interface as it is so friendly."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6298688)

Dylan W.

Founder, Engineer

> "The designers and developers are clearly bad or mediocre."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

[View Reviews](https://www.capterra.com/p/118128/New-Relic/reviews/)

## User interface

4.62 (266)

[New Relic](https://www.capterra.com/p/118128/New-Relic/)

4.51 (196)

### Features

ManageEngine Applications Manager

Top features

37/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Automatic Backup
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   CPU Monitoring
-   Customizable Dashboard
-   Customizable Reports
-   Dashboard Creation
-   Database Monitoring
-   Data Visualization
-   Diagnostic Tools
-   Email Alerts
-   Email Monitoring
-   Event Logs
-   Event Tracking
-   Generative AI
-   Incident Management
-   Inventory Management
-   Issue Management
-   Maintenance Scheduling
-   Monitoring
-   Network Monitoring
-   Patch Management
-   Performance Monitoring
-   Policy Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Monitoring & Management
-   Reporting/Analytics
-   Risk Alerts
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   SSL Security
-   Status Tracking
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/#features)

New Relic

22/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Automatic Backup
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   CPU Monitoring
-   Customizable Dashboard
-   Customizable Reports
-   Dashboard Creation
-   Database Monitoring
-   Data Visualization
-   Diagnostic Tools
-   Email Alerts
-   Email Monitoring
-   Event Logs
-   Event Tracking
-   Generative AI
-   Incident Management
-   Inventory Management
-   Issue Management
-   Maintenance Scheduling
-   Monitoring
-   Network Monitoring
-   Patch Management
-   Performance Monitoring
-   Policy Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Monitoring & Management
-   Reporting/Analytics
-   Risk Alerts
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   SSL Security
-   Status Tracking
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/118128/New-Relic/#features)

### Recognition

ManageEngine Applications Manager

Best Value DevOpsSoftware (2023) 

No recognitions have been awarded to New Relic

### Deployment & support

ManageEngine Applications Manager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

New Relic

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ManageEngine Applications Manager

-   By ManageEngine
-   Located in United States
-   Founded in 1996

New Relic

-   By New Relic
-   Located in United States
-   Founded in 2008

## Popular Comparisons

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vs

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4.7

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4.6

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4.5

Features

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4.2

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[ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.62 (266)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

vs

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$395/year

Price

$0.08

4.7

Features

4.5

4.6

Ease of Use

4.3

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[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (196)](https://www.capterra.com/p/118128/New-Relic/reviews/)

vs

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$10

Price

$15/month

4.5

Features

4.5

4.2

Ease of Use

4.3

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[ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.62 (266)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

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Price

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4.7

Features

4.6

4.6

Ease of Use

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4.5

Features

4.5

4.2

Ease of Use

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4.7

Features

4.6

4.6

Ease of Use

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4.2

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[ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.62 (266)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

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4.7

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4.6

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