# Compare New Relic vs Freshping 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare New Relic and Freshping based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/118128-173148/New-Relic-vs-Insping

---

# New Relic vs Freshping Features and Cost Comparison

Last updated March 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

New RelicFreshping2/4 selected

[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

[Freshping](https://www.capterra.com/p/173148/Insping/)[4.7 (562)](https://www.capterra.com/p/173148/Insping/reviews/)

[## New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting Price

$10.00

Value-for-Money

4

Functionality

4.5

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

Based on [195 reviews](#user-reviews)

Positive

180

Neutral

12

Negative

3

[## Freshping](https://www.capterra.com/p/173148/Insping/)[4.7 (562)](https://www.capterra.com/p/173148/Insping/reviews/)

Starting Price

$11.00/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.8

Customer Service

4.6

Reviews Sentiment

Based on [562 reviews](#user-reviews)

Positive

545

Neutral

15

Negative

2

## Summary

* * *

Key features rated by users

Features selected based on 2,951 reviews from website monitoring software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

65%Fit

Missing features

Feature ratings

Alerts/Notifications

4.8

Real-Time Monitoring

4.6

Real-Time Notifications

NA

For Websites

5.0

Email Alerts

NA

80%Fit

Missing features

Feature ratings

Alerts/Notifications

4.7

Real-Time Monitoring

4.8

Real-Time Notifications

NA

For Websites

4.8

Email Alerts

4.7

User satisfaction

User satisfaction

4.5

User reviews[195](https://www.capterra.com/p/118128/New-Relic/reviews/)

Ease of use

4.2

Functionality

4.5

Value for money

4.0

Customer support

4.2

User satisfaction

4.7

User reviews[562](https://www.capterra.com/p/173148/Insping/reviews/)

Ease of use

4.8

Functionality

4.5

Value for money

4.7

Customer support

4.6

Price starts from

Price starts from

$10Not provided by vendor

-   Free version
-   Free trial

Price starts from

$11Per Month

-   Free version
-   Free trial

Best for

Best for

Small to large businesses in the retail, healthcare, media and entertainment, startups, nonprofit, and public sector.

Best for

Developers, Marketing agencies, Managed service providers (MSPs). Anyone who is responsible for a website/web service and needs to know if the website goes down.

## User reviews

Pros & cons

CT

Clara T.

Accountant

> "I appreciate how New Relic’s dashboards display live performance for our billing apps, allowing me to identify slowdowns that..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6779860)

RP

Ruchika P.

Site Reliability Engineer

> "The incidents do not auto resolve instantly specially for process monitoring. When there are same alerts from different..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048)

MC

Mark C.

Product Manager

> "Overall,New Relic is easy to use straight off the bat, it can be easily integrated with other solutions and has easy to setup..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7032872)

RM

Rahul M.

engineer

> "sometimes custom visualizations such as 'pathpoint' are prone to bugs and Not available to view."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521)

RP

Ruchika P.

Site Reliability Engineer

> "I like how New Relic provides deep visibility into applications and infrastructure through one unified platform."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048)

VR

Verified Reviewer

Program Support I

> "We can only see 30 days' worth of data, which hinders us from tracking incidents that happened more than a month ago."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6663042)

Ash B.

Director of IT

> "Overall its a value and makes monitoring much easier with a wide variaty of options and metrics."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7018169)

ML

Mauricio L.

Senior Software Engineer

> "I bit obtuse in making clear stuff like appdex. When I used this back in 2018-2021, I was hable to priorize stuff by endpoints..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698)

RM

Rahul M.

engineer

> "Lot of material available online to learn nuances of the tool"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521)

VR

Verified Reviewer

Head Of Development

> "The pay as you go pricing continues to increase on at least a quarterly basis, which is a little annoying."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6885869)

Arjun K.

Founder

> "New Relic's streamlined setup process and Heroku integration allowed me to start monitoring and optimizing my application's..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4817675)

VR

Verified Reviewer

Senior Software Engineer

> "The charts don’t drill down, and NRQL is a little hard to read."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748)

TB

Tamer B.

Prodops Engineer

> "New Relic is a great tool for our monitoring and we use it for infrastructure and synthetic monitoring"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224)

VR

Verified Reviewer

QA and Observability Engineer

> "Really good technical product, but for large enterprise environments the licence model is causing problems, it's user based"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082)

KR

Keerthi R.

Product owner

> "Configuring and using the alerts to get the application insights is really good"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6284066)

VR

Verified Reviewer

CTO

> "However, once we started the deployment, and despite the fact we were having a very simple infrastructure (Linux + PHP + MySQL..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

RP

Ruchika P.

Site Reliability Engineer

> "I also appreciate the ease of integration with cloud providers."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048)

VR

Verified Reviewer

CTO

> "After all these headaches, we decided to part ways with NewRelic, but then discovered you cannot actually close your account..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

YR

Yeamin R.

Senior DevOps Engineer

> "NewRelic is a market leader in providing Alerting and monitoring of business critical servers in the Cloud."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291)

VR

Verified Reviewer

CTO

> "After a successful installation, we still did not receive any MySQL-related data."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

ML

Mauricio L.

Senior Software Engineer

> "Error tracking I believe is better as well from what I recall."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698)

Sarah C.

Speech Language Pathologist

> "There weren't any good ways to manage and monitor the runtime memory of each app, which was a frustrating feature to be..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2949903)

JM

Javier M.

Project Manager

> "Some services were difficult to set-up, but now everything works as intended."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177)

JM

Jonathan M.

IT Director

> "Their documentation is often out of date because of these changed. "

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3688760)

Daniel H.

Technical Lead

> "We set up New Relic as we needed a observability platform that we could use to Troubleshoot infrastructure, view logs and use..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4540618)

VR

Verified Reviewer

Senior Analyst

> "Higher cost, log management is not efficient and less user friendly."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3447898)

VR

Verified Reviewer

QA and Observability Engineer

> "Synthetic checks and alerts are very well and teams can get there information to troubleshoot their applications"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082)

VR

Verified Reviewer

CTO

> "Can't close your Account nor reach out to Support to do so"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

TC

Tarnika C.

Product Specialist

> "very easy to use, multiple filters and interfaces to work with"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6712076)

VR

Verified Reviewer

CTO

> "We had evaluated NewRelic several years ago but the product was too complex and unstable."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

TB

Tamer B.

Prodops Engineer

> "It is easy to use and has a lot of options for monitoring"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224)

LK

Lukasz K.

IT Security Manager

> "We were migrating our infrastructure to the cloud (Microsoft Azure) and at the time New Relic could not provide us required..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218)

Bishal D.

Software Engineer

> "I like how its dashboard looks clean and easy to use."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6672763)

LS

Leon S.

Managing Director

> "When using multiple modules on a bigger infrastructure it can get quite expensive."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2887263)

VR

Verified Reviewer

Engineering Manager

> "It is so easy to implement new relic, the most that I like is its collector"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641339)

DP

Dan P.

Senior BI Developer

> "Our specific implementation required custom metrics to be created and these were not intuitive to query and use.. "

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2715585)

YR

Yeamin R.

Senior DevOps Engineer

> "Easy integration with messaging tools like Splunk and paging tools like OpsGenie."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291)

SD

Srikanth D.

Technical Lead

> "There are more false alerts than the actual alerts and the team is looking for alternate options now."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2303664)

KB

Keith B.

Project Manager

> "I love the user interface as it is so friendly."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6298688)

Dylan W.

Founder, Engineer

> "Seem to be entrenched in their industry, trying to hound customers for more money each year, but simultaneously providing less..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

JM

Javier M.

Project Manager

> "Overall, our experience once set-up is good."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177)

LK

Lukasz K.

IT Security Manager

> "Covering all cloud assets was also not possible."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218)

VR

Verified Reviewer

Senior Software Engineer

> "The metrics they support are industry leading and they’re driving them."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748)

Dylan W.

Founder, Engineer

> "Even lowest tier email support apparently requires paying more than $2000 per year."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

SK

Stanislav K.

Developer

> "great APM features, helps a lot with troubleshooting slow transactions with great insights on application traces;"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3093732)

Dylan W.

Founder, Engineer

> "Cost is extremely high compared to the value of the service being provided."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

VR

Verified Reviewer

Software Engineer

> "Overall, New Relic One does a great job for real time monitoring and error aggregating."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3519883)

Dylan W.

Founder, Engineer

> "The designers and developers are clearly bad or mediocre."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

[View Reviews](https://www.capterra.com/p/118128/New-Relic/reviews/)

JG

Jason G.

CEO

> "Fresh ping has a lot more features than just simple up-time monitoring and difficult-to-find..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3602118)

NG

Nika G.

Senior ICT consulant

> "Didn't work for all sites; tried setting it up for sharepoint but it couldn't update status to UP..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3604987)

VM

Vinod M.

Product Manager

> "We were able to set up the status page to monitor the uptime of our services within no time."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3616855)

MF

Miles F.

Director

> "There is no ability to group monitors into groups on the status page."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3648621)

DV

Dave V.

Technical Services Manager

> "Freshping enables us to be proactive in monitoring public facing services that are crucial to our..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3562754)

CR

Chris R.

IT Consultant

> "Not really a con, but when I did the signup process they required a website to monitor and that's..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3577719)

NM

Niammuddin M.

NOC

> "This software really helps me in monitoring the network, I can see the hosting every minute, this..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3566505)

AlT

Aurélien T.

Founder

> "Instead of multiple account creations and different urls to save somewhere in your favorite to log..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2869170)

Md Mahbub A.

Mahbub Alam

> "Freshping helped me a lot with my task, I can get instant email notifications when my websites are..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3107659)

AlT

Aurélien T.

Founder

> "Integration between their tools/services between Freshping, Freshwork, Freshstatus etc... is a bit..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2869170)

JP

Javier P.

President & CEO

> "Their customer desk is always ready whenever you need it."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___5064886)

VV

Vinicius V.

DevOps

> "it is not possible to put performance metrics on the Status Page"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3521238)

RK

Ratna K.

Managing Director

> "This is a great tool to monitor your sites for availability uptime nad downtimes."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3538970)

VR

Verified Reviewer

Executive Manager

> "Price and some features is not available in free."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3510111)

Md Mahbub A.

Mahbub Alam

> "The most amazing feature is, they allow 50 websites free 24x7 monitoring in their FREE subscription..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3107659)

LJ

Lee J.

Manage, IT Support

> "Documentation seems a little outdated."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3499520)

TG

Tarak G.

Operating Partner

> "They also have very tiered pricing, including free and trial options for start-up projects to take..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3129219)

SH

Scott H.

IT Manager

> "Interface can be slow at times."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3509435)

VV

Vinicius V.

DevOps

> "Great platform, it is possible to monitor many APIs only with the free plan."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3521238)

AV

Alex V.

director

> "Alerts logic is sometimes weird (eg, keeps sending me email alerts when DNS is down... but no DNS..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2834222)

Aka R.

Founder

> "It is amazing to see that the free version lets us to do decent monitoring of many domains and..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2879202)

CL

Cornelius L.

Founder and Owner

> "Bad connection to Freshstatus"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3590748)

IS

Iman S.

Developer

> "Its Awesome and Cheap Monitoring, and can custom domain is free"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3687074)

PG

Prithvi G.

DevOps

> "so if i want an internal status page i wasnt able to find a way to do it."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3088313)

NB

Nirmal B.

Engineer

> "This is a great software that helps you monitor your web applications regularly."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3466647)

ME

Michael E.

District Technology Coordinator

> "Cannot customize the site colors or layout."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2871735)

MS

Manpreet S.

CTO

> "Reports and notifications, helped in maintaining SLAs"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3580556)

CB

Corentin B.

DAO Technician

> "Email are not very explict."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3510439)

PL

Patrick L.

IT Director

> "This product lets me find out the status of my applications quickly and sends out great..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2906071)

PK

Prabhat K.

DevOps

> "ssl setup is too costly and its need to be low. And there should be grouping feature"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3411573)

RS

Raiyan S.

DevOps Engineer

> "I liked the way it even monitors the DNS server and their are tons of like this option, e.g. SSL..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2951751)

AN

Ajinkya N.

DevOps Engineer

> "not able to configure region with latency"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3196080)

VR

Verified Reviewer

CEO

> "They offer a free pricing tier and it is feature filled."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3654123)

Md Mahbub A.

Mahbub Alam

> "I emailed them and created a support ticket. But they took almost a week to solve the issue which..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3107659)

RlC

Raúl C.

CEO

> "We are happy using it for our status dashboards."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3560533)

JG

John G.

Client Services Manager

> "It has been terrible that even large providers just hide their downtime and go off without..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3159788)

AS

Amrish S.

Director

> "I love freshping over uptimerobot however wish we can look at adding your own server to use for..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2802294)

BKB

Bilal Kabeer B.

Software Engineer

> "I sometime get confuse while selecting a date range for report."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2799363)

JP

Javier P.

President & CEO

> "Am a delighted user and administrator."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___5064886)

PDR

Ponchanon Datta R.

Head of Data Engineering and Technology Operations

> "It's difficult to describe now."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3527226)

TS

Tom S.

Co-Founder

> "Very quick and painless to setup, good integrations, we receive email notifications and Slack..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3090369)

BnP

Bünyamin P.

CEO

> "It cost a lot for start-ups and to set this up you have to invest a lot of time"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2940681)

SG

Shakti G.

DevOps

> "Very efficient for url monitoring and I really recommend this tool for monitoring"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3709399)

VR

Verified Reviewer

Student

> "In order to sign up, I needed to add a URL, and the site did not allow me to input my AWS IP..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2662879)

UA

Uche A.

Software engineer

> "I love the fact that I am able to setup urls and ping them at intervals and get notifications of..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3091650)

ME

Moses E.

CEO

> "Pricing, I think the pricing my be discouraging for the category of service"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2819171)

JF

Jay F.

CEO & Fullstack Web Developer

> "Well designed, Easy to use, gives you all the info you need for monitoring your critical services"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3683124)

SS

Sergey S.

Engineer

> "Much features hidden under paywall, it looks wierd"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2838013)

JP

Joshua P.

Product Manager

> "It's pricing is very competitive, it offers SSL custom status pages and it pairs nicely with..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2893754)

VR

Verified Reviewer

Director

> "Cannot see a report range of more than 3 months."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3126431)

Jean Francois Q.

CEO

> "This helps build the confidence for my clients."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3556255)

VR

Verified Reviewer

Student

> "I haven't found a way yet to make a dashboard out of it, i've no other cons."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2831284)

FA

Febry A.

CEO

> "realtime monitoring, realtime alert, easy manage, dashbord simple"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3579342)

GO

Garrett O.

President

> "Some of the limitations of the free plan are not great."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3170799)

AP

Andreu P.

CTO

> "i like the one minute interval checks on freshping"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3533702)

AV

Alex V.

director

> "Loading the page is not super fast"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2834222)

RM

Rohit M.

Student

> "I like that this site helps my website to keep it alive every min than pinging every 5 min like..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2862368)

LAD

Lana-Ambre D.

Lead Front-End Developer

> "It seems hard to personalize alerts."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3024379)

ZD

Zachary D.

Owner

> "Meaning as my community is a gaming community, a website like this is always useful."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3615445)

CR

Carlos R.

CEO

> "I'm very satistied with the options in the free plan."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2904739)

VK

Venkaiah K.

Developer

> "Visualizing data is nice and very much impressed with the reports"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3488589)

JP

Joshua P.

Product Manager

> "Their logins are a mess when it comes to their platform."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2893754)

JF

Juliano F.

Applications Developer

> "Thanks to Freshping I can keep my application on Heroku running 24/7 as it needs an HTTP request to..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3115447)

CP

Christopher P.

DevOps Engineer

> "The freshping vs freshstatus issue is a bit messy."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2860141)

JM

James M.

CEO

> "I really like your software, but need some upgrade like uptime robots"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3692480)

UA

Uche A.

Software engineer

> "We don't have control over the incidents."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3091650)

GCB

Guru Charan B.

Individual Website Owner

> "The quality for the cost of the product is super."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3708782)

Md Mahbub A.

Mahbub Alam

> "The only cons I've faced using freshping was about their customer support."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3107659)

Michal G.

Founder

> "I recommend it for status page of any portal."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3594951)

MG

Maca G.

Engineer

> "The alerts. are not so fast as I expected."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___2945908)

JG

John G.

Client Services Manager

> "I like that there are alot of country options to use in one single management console, the..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3159788)

RD

Ramon D.

IT Manager

> "Not fully integrated with Freshdesk. Or I might have missed something"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3181297)

DH

Daniel H.

Developer

> "Also great that you can give a link to a status board to other people (e.g. customers or other..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3160665)

NM

Niladri M.

CEO

> "which was one of the features that was off put or UX flaw"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3042344)

AR

Anthony R.

IT Technical Project Manager

> "The software was quick and easy to setup and configure, providing us with immediate visibility of..."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3124031)

PG

Prithvi G.

DevOps

> "There is no API."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3088313)

IS

Iman S.

Developer

> "I was using freshping, is awesome monitoring api"

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3687074)

DS

David S.

IT Manager

> "Don't see the point in paying for the extras."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3423402)

DD

Dibakar D.

Owner

> "I will recommend everyone to use Freshping for their website's status page."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3618590)

AF

Andres F.

Dirigente

> "I think that more powerful features are not that easy to setup."

[See full review](https://www.capterra.com/p/173148/Insping/#Capterra___3096988)

[View Reviews](https://www.capterra.com/p/173148/Insping/reviews/)

## User interface

4.51 (195)

[Freshping](https://www.capterra.com/p/173148/Insping/)

4.72 (562)

### Features

New Relic

Top features

19/46

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Availability Testing
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   Configurable Alerts
-   Customizable Reports
-   Data Visualization
-   Drag & Drop
-   Email Alerts
-   Event Logs
-   For Websites
-   FTP Monitoring
-   Generative AI
-   Incident Management
-   Issue Management
-   Issue Tracking
-   Mail Server Monitoring
-   Mobile Alerts
-   Multi-Location Monitoring
-   Multiple User Accounts
-   Performance Management
-   Performance Metrics
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Remote Monitoring & Management
-   Risk Alerts
-   Scheduled Testing
-   Server Monitoring
-   Single Sign On
-   SSL Monitoring
-   Third-Party Integrations
-   Transaction Monitoring
-   Trend Analysis
-   Uptime Reporting
-   User Management
-   Visitor Tracking
-   Website Analytics
-   Widgets

[See all features](https://www.capterra.com/p/118128/New-Relic/#features)

Freshping

16/46

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Availability Testing
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   Configurable Alerts
-   Customizable Reports
-   Data Visualization
-   Drag & Drop
-   Email Alerts
-   Event Logs
-   For Websites
-   FTP Monitoring
-   Generative AI
-   Incident Management
-   Issue Management
-   Issue Tracking
-   Mail Server Monitoring
-   Mobile Alerts
-   Multi-Location Monitoring
-   Multiple User Accounts
-   Performance Management
-   Performance Metrics
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Remote Monitoring & Management
-   Risk Alerts
-   Scheduled Testing
-   Server Monitoring
-   Single Sign On
-   SSL Monitoring
-   Third-Party Integrations
-   Transaction Monitoring
-   Trend Analysis
-   Uptime Reporting
-   User Management
-   Visitor Tracking
-   Website Analytics
-   Widgets

[See all features](https://www.capterra.com/p/173148/Insping/#features)

### Recognition

No recognitions have been awarded to New Relic

No recognitions have been awarded to Freshping

### Deployment & support

New Relic

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Freshping

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

New Relic

-   By New Relic
-   Located in United States
-   Founded in 2008

Freshping

-   By Freshworks
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

vs

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4.5

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4.2

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[Freshping](https://www.capterra.com/p/173148/Insping/)[4.72 (562)](https://www.capterra.com/p/173148/Insping/reviews/)

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[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

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$10

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4.5

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4.6

4.2

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4.5

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[Freshping](https://www.capterra.com/p/173148/Insping/)[4.72 (562)](https://www.capterra.com/p/173148/Insping/reviews/)

vs

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$11/month

Price

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4.5

Features

4.6

4.8

Ease of Use

4.8

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[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

vs

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$10

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$15/month

4.5

Features

4.5

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/118128-135453/New-Relic-vs-Datadog-Cloud-Monitoring)

[Freshping](https://www.capterra.com/p/173148/Insping/)[4.72 (562)](https://www.capterra.com/p/173148/Insping/reviews/)

vs

[Uptrends](https://www.capterra.com/p/80467/Uptrends/)[4.66 (107)](https://www.capterra.com/p/80467/Uptrends/reviews/)

$11/month

Price

$100/month

4.5

Features

4.5

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/80467-173148/Uptrends-vs-Insping)

[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

vs

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$10

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4.5

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/118128-251336/New-Relic-vs-ManageEngine-OpManager)

[Freshping](https://www.capterra.com/p/173148/Insping/)[4.72 (562)](https://www.capterra.com/p/173148/Insping/reviews/)

vs

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$11/month

Price

$5/month

4.5

Features

4.6

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/173148-209021/Insping-vs-Screpy)

[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

vs

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$10

Price

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4.5

Features

4.5

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/21581-118128/PRTG-Network-Monitor-vs-New-Relic)

[Freshping](https://www.capterra.com/p/173148/Insping/)[4.72 (562)](https://www.capterra.com/p/173148/Insping/reviews/)

vs

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Contact vendor for pricing

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vs

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$10

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4.5

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4.2

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[Freshping](https://www.capterra.com/p/173148/Insping/)[4.72 (562)](https://www.capterra.com/p/173148/Insping/reviews/)

vs

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