# Compare New Relic vs Honeycomb 2026 | Capterra > Unsure of what to choose? Check Capterra to compare New Relic and Honeycomb based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/118128-198473/New-Relic-vs-Honeycomb --- # New Relic vs Honeycomb Features and Cost Comparison Last updated May 12th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: New RelicHoneycomb2/4 selected [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) [Honeycomb](https://www.capterra.com/p/198473/Honeycomb/)[4.9 (18)](https://www.capterra.com/p/198473/Honeycomb/reviews/) [## New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting Price $10.00 Value-for-Money 4 Functionality 4.5 Ease of Use 4.2 Customer Service 4.2 Reviews Sentiment Based on [195 reviews](#user-reviews) Positive 180 Neutral 12 Negative 3 [## Honeycomb](https://www.capterra.com/p/198473/Honeycomb/)[4.9 (18)](https://www.capterra.com/p/198473/Honeycomb/reviews/) Starting Price $100.00/month Value-for-Money 4.9 Functionality 4.6 Ease of Use 4.4 Customer Service 4.9 Reviews Sentiment Based on [18 reviews](#user-reviews) Positive 18 Neutral 0 Negative 0 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 2,767 reviews from network monitoring software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 63%Fit Missing features Feature ratings Real-Time Monitoring 4.6 Real-Time Data NA Alerts/Notifications 4.8 Server Monitoring NA Dashboard 4.0 \--%Fit Missing features Not enough reviews Feature ratings Real-Time Monitoring NA Real-Time Data NA Alerts/Notifications NA Server Monitoring \-- Dashboard \-- User satisfaction User satisfaction 4.5 User reviews[195](https://www.capterra.com/p/118128/New-Relic/reviews/) Ease of use 4.2 Functionality 4.5 Value for money 4.0 Customer support 4.2 User satisfaction 4.9 User reviews[18](https://www.capterra.com/p/198473/Honeycomb/reviews/) Ease of use 4.4 Functionality 4.6 Value for money 4.9 Customer support 4.9 Price starts from Price starts from $10Not provided by vendor - Free version - Free trial Price starts from $100Per User, Per Month - Free version - Free trial Best for Best for Small to large businesses in the retail, healthcare, media and entertainment, startups, nonprofit, and public sector. Best for Observability for modern Software Eng/DevOps/SRE/Build teams to create & operate scalable, resilient, and reliable apps and services. Global market reach across all industry verticals. ## User reviews Pros & cons CT Clara T. Accountant > "I appreciate how New Relic’s dashboards display live performance for our billing apps, allowing me to identify slowdowns that..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6779860) RP Ruchika P. Site Reliability Engineer > "The incidents do not auto resolve instantly specially for process monitoring. When there are same alerts from different..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048) RP Ruchika P. Site Reliability Engineer > "I like how New Relic provides deep visibility into applications and infrastructure through one unified platform." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048) RM Rahul M. engineer > "sometimes custom visualizations such as 'pathpoint' are prone to bugs and Not available to view." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521) Ash B. Director of IT > "Overall its a value and makes monitoring much easier with a wide variaty of options and metrics." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7018169) VR Verified Reviewer Program Support I > "We can only see 30 days' worth of data, which hinders us from tracking incidents that happened more than a month ago." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6663042) MC Mark C. Product Manager > "Overall,New Relic is easy to use straight off the bat, it can be easily integrated with other solutions and has easy to setup..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7032872) ML Mauricio L. Senior Software Engineer > "I bit obtuse in making clear stuff like appdex. When I used this back in 2018-2021, I was hable to priorize stuff by endpoints..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698) RM Rahul M. engineer > "Lot of material available online to learn nuances of the tool" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521) VR Verified Reviewer Head Of Development > "The pay as you go pricing continues to increase on at least a quarterly basis, which is a little annoying." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6885869) Arjun K. Founder > "New Relic's streamlined setup process and Heroku integration allowed me to start monitoring and optimizing my application's..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4817675) VR Verified Reviewer Senior Software Engineer > "The charts don’t drill down, and NRQL is a little hard to read." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748) TB Tamer B. Prodops Engineer > "New Relic is a great tool for our monitoring and we use it for infrastructure and synthetic monitoring" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224) VR Verified Reviewer QA and Observability Engineer > "Really good technical product, but for large enterprise environments the licence model is causing problems, it's user based" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082) RP Ruchika P. Site Reliability Engineer > "I also appreciate the ease of integration with cloud providers." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048) VR Verified Reviewer CTO > "However, once we started the deployment, and despite the fact we were having a very simple infrastructure (Linux + PHP + MySQL..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) YR Yeamin R. Senior DevOps Engineer > "NewRelic is a market leader in providing Alerting and monitoring of business critical servers in the Cloud." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291) VR Verified Reviewer CTO > "After all these headaches, we decided to part ways with NewRelic, but then discovered you cannot actually close your account..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) ML Mauricio L. Senior Software Engineer > "Error tracking I believe is better as well from what I recall." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698) VR Verified Reviewer CTO > "After a successful installation, we still did not receive any MySQL-related data." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) JM Javier M. Project Manager > "Some services were difficult to set-up, but now everything works as intended." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177) Sarah C. Speech Language Pathologist > "There weren't any good ways to manage and monitor the runtime memory of each app, which was a frustrating feature to be..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2949903) Daniel H. Technical Lead > "We set up New Relic as we needed a observability platform that we could use to Troubleshoot infrastructure, view logs and use..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4540618) JM Jonathan M. IT Director > "Their documentation is often out of date because of these changed. " [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3688760) VR Verified Reviewer QA and Observability Engineer > "Synthetic checks and alerts are very well and teams can get there information to troubleshoot their applications" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082) VR Verified Reviewer CTO > "Can't close your Account nor reach out to Support to do so" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) TC Tarnika C. Product Specialist > "very easy to use, multiple filters and interfaces to work with" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6712076) VR Verified Reviewer CTO > "We had evaluated NewRelic several years ago but the product was too complex and unstable." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) TB Tamer B. Prodops Engineer > "It is easy to use and has a lot of options for monitoring" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224) LK Lukasz K. IT Security Manager > "We were migrating our infrastructure to the cloud (Microsoft Azure) and at the time New Relic could not provide us required..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218) Bishal D. Software Engineer > "I like how its dashboard looks clean and easy to use." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6672763) LS Leon S. Managing Director > "When using multiple modules on a bigger infrastructure it can get quite expensive." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2887263) VR Verified Reviewer Engineering Manager > "It is so easy to implement new relic, the most that I like is its collector" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641339) VR Verified Reviewer Senior Analyst > "Higher cost, log management is not efficient and less user friendly." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3447898) YR Yeamin R. Senior DevOps Engineer > "Easy integration with messaging tools like Splunk and paging tools like OpsGenie." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291) DP Dan P. Senior BI Developer > "Our specific implementation required custom metrics to be created and these were not intuitive to query and use.. " [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2715585) KR Keerthi R. Product owner > "Configuring and using the alerts to get the application insights is really good" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6284066) SD Srikanth D. Technical Lead > "There are more false alerts than the actual alerts and the team is looking for alternate options now." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2303664) KB Keith B. Project Manager > "I love the user interface as it is so friendly." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6298688) Dylan W. Founder, Engineer > "Seem to be entrenched in their industry, trying to hound customers for more money each year, but simultaneously providing less..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) JM Javier M. Project Manager > "Overall, our experience once set-up is good." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177) LK Lukasz K. IT Security Manager > "Covering all cloud assets was also not possible." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218) VR Verified Reviewer Senior Software Engineer > "The metrics they support are industry leading and they’re driving them." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748) Dylan W. Founder, Engineer > "Even lowest tier email support apparently requires paying more than $2000 per year." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) SK Stanislav K. Developer > "great APM features, helps a lot with troubleshooting slow transactions with great insights on application traces;" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3093732) Dylan W. Founder, Engineer > "Cost is extremely high compared to the value of the service being provided." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) VR Verified Reviewer Software Engineer > "Overall, New Relic One does a great job for real time monitoring and error aggregating." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3519883) Dylan W. Founder, Engineer > "The designers and developers are clearly bad or mediocre." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) [View Reviews](https://www.capterra.com/p/118128/New-Relic/reviews/) Not enough reviews ## User interface 4.51 (195) [Honeycomb](https://www.capterra.com/p/198473/Honeycomb/) 4.89 (18) ### Features New Relic Top features 26/47 - Access Controls/Permissions - AI Copilot - Alerts/Notifications - Anomaly Detection - API - Audit Trail - Bandwidth Monitoring - Baseline Manager - Capacity Management - Compliance Management - Configuration Management - Customizable Reports - Dashboard - Data Visualization - Device Auto Discovery - Downtime Tracking - Event Logs - Generative AI - Incident Management - IP Address Monitoring - Maintenance Scheduling - Multi-Location Monitoring - Network Analysis - Network Mapping - Network Resource Management - Patch Management - Performance Metrics - Predictive Analytics - Process/Workflow Automation - Real-Time Data - Real-Time Monitoring - Remediation Management - Remote Monitoring & Management - Reporting & Statistics - Search/Filter - Server Monitoring - Service Level Agreement (SLA) Management - Simple Network Management Protocol (SNMP) - SSL Security - Third-Party Integrations - Threshold Alerts - Troubleshooting - Uptime Reporting - User Management - Virtualization - Vulnerability Scanning - Web Traffic Reporting [See all features](https://www.capterra.com/p/118128/New-Relic/#features) Honeycomb 11/47 - Access Controls/Permissions - AI Copilot - Alerts/Notifications - Anomaly Detection - API - Audit Trail - Bandwidth Monitoring - Baseline Manager - Capacity Management - Compliance Management - Configuration Management - Customizable Reports - Dashboard - Data Visualization - Device Auto Discovery - Downtime Tracking - Event Logs - Generative AI - Incident Management - IP Address Monitoring - Maintenance Scheduling - Multi-Location Monitoring - Network Analysis - Network Mapping - Network Resource Management - Patch Management - Performance Metrics - Predictive Analytics - Process/Workflow Automation - Real-Time Data - Real-Time Monitoring - Remediation Management - Remote Monitoring & Management - Reporting & Statistics - Search/Filter - Server Monitoring - Service Level Agreement (SLA) Management - Simple Network Management Protocol (SNMP) - SSL Security - Third-Party Integrations - Threshold Alerts - Troubleshooting - Uptime Reporting - User Management - Virtualization - Vulnerability Scanning - Web Traffic Reporting [See all features](https://www.capterra.com/p/198473/Honeycomb/#features) ### Recognition New Relic is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to Honeycomb ### Deployment & support New Relic Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Honeycomb Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details New Relic - By New Relic - Located in United States - Founded in 2008 Honeycomb - By Honeycomb.io - Located in United States - Founded in 2016 ## Popular Comparisons [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.62 (258)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) $10 Price $395/year 4.5 Features 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