# Compare New Relic vs Amazon CloudWatch 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare New Relic and Amazon CloudWatch based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/118128-204333/New-Relic-vs-Amazon-CloudWatch

---

# New Relic vs Amazon CloudWatch Features and Cost Comparison

Last updated May 12th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

New RelicAmazon CloudWatch2/4 selected

[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

[Amazon CloudWatch](https://www.capterra.com/p/204333/Amazon-CloudWatch/)[4.5 (92)](https://www.capterra.com/p/204333/Amazon-CloudWatch/reviews/)

[## New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting Price

$10.00

Value-for-Money

4

Functionality

4.5

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

Based on [195 reviews](#user-reviews)

Positive

180

Neutral

12

Negative

3

[## Amazon CloudWatch](https://www.capterra.com/p/204333/Amazon-CloudWatch/)[4.5 (92)](https://www.capterra.com/p/204333/Amazon-CloudWatch/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

Based on [92 reviews](#user-reviews)

Positive

85

Neutral

6

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 2,974 reviews from website monitoring software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

65%Fit

Missing features

Feature ratings

Alerts/Notifications

4.8

Real-Time Notifications

NA

Real-Time Monitoring

4.6

For Websites

5.0

Email Alerts

NA

\--%Fit

Missing features

Feature ratings

Alerts/Notifications

4.6

Real-Time Notifications

NA

Real-Time Monitoring

4.6

For Websites

NA

Email Alerts

NA

User satisfaction

User satisfaction

4.5

User reviews[195](https://www.capterra.com/p/118128/New-Relic/reviews/)

Ease of use

4.2

Functionality

4.5

Value for money

4.0

Customer support

4.2

User satisfaction

4.5

User reviews[92](https://www.capterra.com/p/204333/Amazon-CloudWatch/reviews/)

Ease of use

4.3

Functionality

4.5

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$10Not provided by vendor

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Small to large businesses in the retail, healthcare, media and entertainment, startups, nonprofit, and public sector.

Best for

IT admins, IT managers, Developers, Systems Engineers, Cloud Architects, Cloud Developers, Cloud Infrastructure Security teams, Infrastructure, Security, & Deployment teams

## User reviews

Pros & cons

CT

Clara T.

Accountant

> "I appreciate how New Relic’s dashboards display live performance for our billing apps, allowing me to identify slowdowns that..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6779860)

RP

Ruchika P.

Site Reliability Engineer

> "The incidents do not auto resolve instantly specially for process monitoring. When there are same alerts from different..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048)

RP

Ruchika P.

Site Reliability Engineer

> "I like how New Relic provides deep visibility into applications and infrastructure through one unified platform."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048)

RM

Rahul M.

engineer

> "sometimes custom visualizations such as 'pathpoint' are prone to bugs and Not available to view."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521)

Ash B.

Director of IT

> "Overall its a value and makes monitoring much easier with a wide variaty of options and metrics."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7018169)

VR

Verified Reviewer

Program Support I

> "We can only see 30 days' worth of data, which hinders us from tracking incidents that happened more than a month ago."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6663042)

MC

Mark C.

Product Manager

> "Overall,New Relic is easy to use straight off the bat, it can be easily integrated with other solutions and has easy to setup..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7032872)

ML

Mauricio L.

Senior Software Engineer

> "I bit obtuse in making clear stuff like appdex. When I used this back in 2018-2021, I was hable to priorize stuff by endpoints..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698)

RM

Rahul M.

engineer

> "Lot of material available online to learn nuances of the tool"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521)

VR

Verified Reviewer

Head Of Development

> "The pay as you go pricing continues to increase on at least a quarterly basis, which is a little annoying."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6885869)

Arjun K.

Founder

> "New Relic's streamlined setup process and Heroku integration allowed me to start monitoring and optimizing my application's..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4817675)

VR

Verified Reviewer

Senior Software Engineer

> "The charts don’t drill down, and NRQL is a little hard to read."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748)

TB

Tamer B.

Prodops Engineer

> "New Relic is a great tool for our monitoring and we use it for infrastructure and synthetic monitoring"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224)

VR

Verified Reviewer

QA and Observability Engineer

> "Really good technical product, but for large enterprise environments the licence model is causing problems, it's user based"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082)

RP

Ruchika P.

Site Reliability Engineer

> "I also appreciate the ease of integration with cloud providers."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048)

VR

Verified Reviewer

CTO

> "However, once we started the deployment, and despite the fact we were having a very simple infrastructure (Linux + PHP + MySQL..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

YR

Yeamin R.

Senior DevOps Engineer

> "NewRelic is a market leader in providing Alerting and monitoring of business critical servers in the Cloud."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291)

VR

Verified Reviewer

CTO

> "After all these headaches, we decided to part ways with NewRelic, but then discovered you cannot actually close your account..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

ML

Mauricio L.

Senior Software Engineer

> "Error tracking I believe is better as well from what I recall."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698)

VR

Verified Reviewer

CTO

> "After a successful installation, we still did not receive any MySQL-related data."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

JM

Javier M.

Project Manager

> "Some services were difficult to set-up, but now everything works as intended."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177)

Sarah C.

Speech Language Pathologist

> "There weren't any good ways to manage and monitor the runtime memory of each app, which was a frustrating feature to be missing..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2949903)

Daniel H.

Technical Lead

> "We set up New Relic as we needed a observability platform that we could use to Troubleshoot infrastructure, view logs and use..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4540618)

JM

Jonathan M.

IT Director

> "Their documentation is often out of date because of these changed. "

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3688760)

VR

Verified Reviewer

QA and Observability Engineer

> "Synthetic checks and alerts are very well and teams can get there information to troubleshoot their applications"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082)

VR

Verified Reviewer

CTO

> "Can't close your Account nor reach out to Support to do so"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

TC

Tarnika C.

Product Specialist

> "very easy to use, multiple filters and interfaces to work with"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6712076)

VR

Verified Reviewer

CTO

> "We had evaluated NewRelic several years ago but the product was too complex and unstable."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

TB

Tamer B.

Prodops Engineer

> "It is easy to use and has a lot of options for monitoring"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224)

LK

Lukasz K.

IT Security Manager

> "We were migrating our infrastructure to the cloud (Microsoft Azure) and at the time New Relic could not provide us required..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218)

Bishal D.

Software Engineer

> "I like how its dashboard looks clean and easy to use."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6672763)

LS

Leon S.

Managing Director

> "When using multiple modules on a bigger infrastructure it can get quite expensive."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2887263)

VR

Verified Reviewer

Engineering Manager

> "It is so easy to implement new relic, the most that I like is its collector"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641339)

VR

Verified Reviewer

Senior Analyst

> "Higher cost, log management is not efficient and less user friendly."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3447898)

YR

Yeamin R.

Senior DevOps Engineer

> "Easy integration with messaging tools like Splunk and paging tools like OpsGenie."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291)

DP

Dan P.

Senior BI Developer

> "Our specific implementation required custom metrics to be created and these were not intuitive to query and use.. "

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2715585)

KR

Keerthi R.

Product owner

> "Configuring and using the alerts to get the application insights is really good"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6284066)

SD

Srikanth D.

Technical Lead

> "There are more false alerts than the actual alerts and the team is looking for alternate options now."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2303664)

JM

Javier M.

Project Manager

> "Overall, our experience once set-up is good."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177)

Dylan W.

Founder, Engineer

> "Seem to be entrenched in their industry, trying to hound customers for more money each year, but simultaneously providing less..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

VR

Verified Reviewer

Senior Software Engineer

> "The metrics they support are industry leading and they’re driving them."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748)

LK

Lukasz K.

IT Security Manager

> "Covering all cloud assets was also not possible."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218)

SK

Stanislav K.

Developer

> "great APM features, helps a lot with troubleshooting slow transactions with great insights on application traces;"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3093732)

Dylan W.

Founder, Engineer

> "Even lowest tier email support apparently requires paying more than $2000 per year."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

KB

Keith B.

Project Manager

> "I love the user interface as it is so friendly."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6298688)

Dylan W.

Founder, Engineer

> "Cost is extremely high compared to the value of the service being provided."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

Sarah C.

Speech Language Pathologist

> "Node based graph view of all interconnected apps was helpful in organizing my data and applications. "

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2949903)

Dylan W.

Founder, Engineer

> "The designers and developers are clearly bad or mediocre."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

[View Reviews](https://www.capterra.com/p/118128/New-Relic/reviews/)

CN

Chris N.

Creator

> "The real-time monitoring, customizable dashboards, and detailed logs made it much easier to detect issues early and keep track of..."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6819639)

SB

Sirjan B.

Solution Engineer

> "Also, the UI feels a bit clunky at times—it works, but navigating between logs, metrics, and alarms isn’t as smooth as it could be."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6832565)

RB

Rozelyn B.

HR

> "I greatly appreciate the real-time monitoring, customizable dashboards, and automated alerts that help maintain system health and..."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6820090)

JK

Jitae K.

Sr.Devops

> "Also, it takes forever to search some strings in log events"

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___7010073)

TZ

Tony Z.

Infrastructure and Security Engineer

> "It provides a powerful and flexible observability solution that’s deeply integrated with AWS services, making it easy to collect..."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6818464)

Iddy H.

Solution Architect

> "Storing and analyzing large volumes of logs can get expensive, especially without proper retention policies."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6677686)

SB

Sirjan B.

Solution Engineer

> "The real-time monitoring and the ability to dive into logs when something goes wrong were super helpful for troubleshooting and..."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6832565)

RK

Ravi K.

Software Engineer

> "It can get really expensive really quick if you are monitoring a lot of resources, and we ended up overspending on something we..."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6674112)

HE

Hamza E.

Freelancer

> "Customizable dashboards and automated alerts made tracking performance metrics effortless, while log analytics streamlined..."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6782487)

MA

Mohammad A.

Freelancer

> "Cost\*: CloudWatch can become expensive, especially for large-scale applications or high-volume log ingestion."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6782267)

MK

Madhubala K.

CTO

> "As the CTO of a fast-scaling SaaS company (BytePhase Technologies Pvt. Ltd.), Amazon CloudWatch has been an essential part of our..."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6819918)

VR

Verified Reviewer

Web Developer

> "Dashboard are customizable but built-in visualization are so basic."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6645441)

Feras R.

Operations supervisor

> "CloudWatch helped me monitor EC2 servers easily without complicated setup and also has alarms feature that helps me detect issues..."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6741697)

DE

Denissa E.

Administrative

> "Unwanted displays, and non corrected words that not easy."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6829526)

IV

Ilsia V.

CSR

> "It’s reliable, scalable, and tightly integrated with the AWS ecosystem. Once you understand how to use metrics, logs, alarms, and..."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6773761)

☁️ 👩‍💻 M G.

Cloud Engineer

> "Also, CloudWatch is probably one of the more expensive AWS services out there."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6814951)

Iddy H.

Solution Architect

> "It provides real-time monitoring of AWS resources and applications, with detailed logs and customizable metrics."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6677686)

CR

Carolina R.

Member Engagement Representative

> "Can be a little slow sometimes."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6826953)

CN

Chris N.

Creator

> "Overall, it’s a powerful monitoring and observability tool. Once you understand how to use it, CloudWatch offers incredible value..."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6819639)

Agnoor G.

System Engineer

> "Managing services cost is such a tricky process with the usage."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6659709)

Lucas P.

CEO

> "is cool that you can monitor pretty much anything in your AWS environment, from CPU usage and disk space to custom metrics you..."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6721561)

☁️ 👩‍💻 M G.

Cloud Engineer

> "I do not like the dashboard prices."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6814951)

LS

Logan S.

Salesman

> "I love the Cloud watch it because it tracks my data very well and allows me to make the right decisions about my software"

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6828227)

Agnoor G.

System Engineer

> "Analysis of monitors in starting is difficult."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6659709)

MA

Mohammad A.

Freelancer

> "Enhanced Visibility\*: CloudWatch provides deep insights into application performance and operational health, empowering users to..."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6782267)

Walaa A.

Health

> "Additionally, the learning curve can be steep if you’re unfamiliar with AWS services."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6661968)

WE

WILLIAM E.

QA Specialist

> "The way Amazon CloudWatch lets the user set alarms and automated actions is a wonderfully useful feature."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6861937)

KR

Kyle R.

IT Project Manager

> "Is pretty clunky and has a steeper learning curve"

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6804838)

MA

Mohammad A.

Freelancer

> "My experience with Amazon CloudWatch has been positive, providing valuable insights and enabling efficient troubleshooting and..."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6782267)

AA

Aiden A.

Fullstack Engineer

> "I have had personal experiences with over charging for resources that I hadn’t used."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6634700)

BS

Brandon S.

Asset Specialist

> "Really useful software and helps me to be able to meet my goals for work and for business type ideas."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6835321)

Feras R.

Operations supervisor

> "It does not suggest a suitable alternative to the applications."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6741697)

SS

Sehani S.

Student

> "I like this most because, using this it can be easy to spot errors and actions had been taken in the app and its time"

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6824201)

KW

KELLY W.

President

> "it was harder for me."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6835360)

BR

Brandon R.

Registered Behavior Technician

> "Although the cost of CloudWatch may be a concern for some large-scale applications, I find that its robust monitoring and logging..."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6807021)

AA

Aiden A.

Fullstack Engineer

> "I would be weary if working independently and using AWS services as a whole."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6634700)

SB

Sirjan B.

Solution Engineer

> "What I liked most about Amazon CloudWatch is how seamlessly it integrates with other AWS services."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6832565)

WE

WILLIAM E.

QA Specialist

> "That being said, taking the cost into account, I don't know that this would be my first choice in the future."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6861937)

RL

Ricardo L.

Purchasing intern

> "Reliable tool for tracking performance and troubleshooting across AWS resources."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6775170)

VR

Verified Reviewer

Director, Internet Strategy

> "AWS instances and tasks automatically start up with CW integration but that can quickly result in loads of orphaned CW log groups..."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___3546577)

VR

Verified Reviewer

Web Developer

> "it is a versatile solution for monitoring for simplify observation and insights of operations."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6645441)

Darian P.

Team Lead of Internal Tools

> "This happens to me because I usually am trying to find specific text that was output, but there is no search for data within the..."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___3187227)

☁️ 👩‍💻 M G.

Cloud Engineer

> "I do like the integrations with the other AWS services like ECS and WAF."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6814951)

SR

Sakshi R.

Infrastructure Engineer

> "Only the CloudWatch dashboard is not user friendly unlike other monitoring tools present in the market."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___3966924)

FM

Flavio M.

QA Analyst

> "The ease of use is great with loads of filters features that allow me do my job quickly and efficiently."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___7038338)

PW

Pathmika W.

Software Engineer

> "This is expensive product and some of the companies cannot afford it."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___4768219)

WM

Will M.

Manager

> "CloudWatch being able to give me all the logs and alarms and notifications is just what i love"

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___6788412)

Darian P.

Team Lead of Internal Tools

> "I think the slowness can sometimes be a limiting factor."

[See full review](https://www.capterra.com/p/204333/Amazon-CloudWatch/#Capterra___3187227)

[View Reviews](https://www.capterra.com/p/204333/Amazon-CloudWatch/reviews/)

## User interface

4.51 (195)

[Amazon CloudWatch](https://www.capterra.com/p/204333/Amazon-CloudWatch/)

4.52 (92)

### Features

New Relic

Top features

19/46

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Availability Testing
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   Configurable Alerts
-   Customizable Reports
-   Data Visualization
-   Drag & Drop
-   Email Alerts
-   Event Logs
-   For Websites
-   FTP Monitoring
-   Generative AI
-   Incident Management
-   Issue Management
-   Issue Tracking
-   Mail Server Monitoring
-   Mobile Alerts
-   Multi-Location Monitoring
-   Multiple User Accounts
-   Performance Management
-   Performance Metrics
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Remote Monitoring & Management
-   Risk Alerts
-   Scheduled Testing
-   Server Monitoring
-   Single Sign On
-   SSL Monitoring
-   Third-Party Integrations
-   Transaction Monitoring
-   Trend Analysis
-   Uptime Reporting
-   User Management
-   Visitor Tracking
-   Website Analytics
-   Widgets

[See all features](https://www.capterra.com/p/118128/New-Relic/#features)

Amazon CloudWatch

8/46

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Availability Testing
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   Configurable Alerts
-   Customizable Reports
-   Data Visualization
-   Drag & Drop
-   Email Alerts
-   Event Logs
-   For Websites
-   FTP Monitoring
-   Generative AI
-   Incident Management
-   Issue Management
-   Issue Tracking
-   Mail Server Monitoring
-   Mobile Alerts
-   Multi-Location Monitoring
-   Multiple User Accounts
-   Performance Management
-   Performance Metrics
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Remote Monitoring & Management
-   Risk Alerts
-   Scheduled Testing
-   Server Monitoring
-   Single Sign On
-   SSL Monitoring
-   Third-Party Integrations
-   Transaction Monitoring
-   Trend Analysis
-   Uptime Reporting
-   User Management
-   Visitor Tracking
-   Website Analytics
-   Widgets

[See all features](https://www.capterra.com/p/204333/Amazon-CloudWatch/#features)

### Recognition

New Relic is recognized as a top-rated tool in 4 Capterra Shortlist reports

Amazon CloudWatch is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

New Relic

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Amazon CloudWatch

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

New Relic

-   By New Relic
-   Located in United States
-   Founded in 2008

Amazon CloudWatch

-   By Amazon Web Services
-   Located in United States
-   Founded in 2006

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