# Compare New Relic vs ManageEngine OpManager 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ManageEngine OpManager and New Relic based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/118128-251336/New-Relic-vs-ManageEngine-OpManager

---

# ManageEngine OpManager vs New Relic Features and Cost Comparison

Last updated May 12th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ManageEngine OpManagerNew Relic2/4 selected

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.5 (274)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

[## ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.5 (274)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

Starting Price

$95.00/year

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [274 reviews](#user-reviews)

Positive

268

Neutral

6

Negative

0

[## New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting Price

$10.00

Value-for-Money

4

Functionality

4.5

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

Based on [195 reviews](#user-reviews)

Positive

180

Neutral

12

Negative

3

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,771 reviews from network monitoring software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

88%Fit

High performer

Feature ratings

Real-Time Monitoring

4.7

Real-Time Data

4.7

Alerts/Notifications

4.6

Server Monitoring

4.7

Dashboard

4.6

63%Fit

Missing features

Feature ratings

Real-Time Monitoring

4.6

Real-Time Data

NA

Alerts/Notifications

4.8

Server Monitoring

NA

Dashboard

4.0

User satisfaction

User satisfaction

4.5

User reviews[274](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.5

User satisfaction

4.5

User reviews[195](https://www.capterra.com/p/118128/New-Relic/reviews/)

Ease of use

4.2

Functionality

4.5

Value for money

4.0

Customer support

4.2

Price starts from

Price starts from

$95Flat Rate, Per Year

-   Free version
-   Free trial

Price starts from

$10Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Admins who are looking into network management, server management, bandwidth management, configuration management, network capacity planning, fault diagnostic and troubleshooting.

Best for

Small to large businesses in the retail, healthcare, media and entertainment, startups, nonprofit, and public sector.

## User reviews

Pros & cons

VR

Verified Reviewer

System Adminstrator

> "With OpManager the tracking of IT asset like severs, switches, routers, firewalls is made easy together with virtualized infrastructure in real time..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7105916)

Atul S.

Manage Engine Adminstrator

> "What I like least about ManageEngine OpManager is that the initial setup and advanced configuration can be complex, especially in large environments,..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7121933)

Atul S.

Manage Engine Adminstrator

> "What I like most about ManageEngine OpManager is its easy deployment and user-friendly interface, along with powerful SNMP-based monitoring that..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7121933)

BW

Bobby W.

Systems Engineer

> "Getting the share to work with a NAS and the necessary credentials can be hard to get working, and if something happens the rebuild is all or nothing..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7133102)

Hafiz Burhan A.

Network Security Engineer

> "It performs well in device monitoring, asset management, and network performance tracking, helping in proactive troubleshooting and minimizing..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7132867)

MG

Mohammad G.

General Manager

> "The drawback I experienced was when one seeks to create fully customized to suite the required format of the dashboard widgets, one is limited in the..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6793123)

VR

Verified Reviewer

IT Engineer

> "Op manager is an effective tool for centrally monitoring our organizational network devices and servers. since selecting op manager , the challenge..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7065592)

PS

Peter S.

IS Engineer

> "The ManageEngine OPManager base installed version 12.0 was flagged a vulnerable by Tanium."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7103228)

AKP

Alok Kumar P.

IT

> "Visualization and Reporting: Users appreciate the customizable dashboards, business views, and detailed reports (e.g., bandwidth utilization,..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7052410)

VR

Verified Reviewer

Junior System Administrator

> "Certain tasks or settings were not immediately clear, so it sometimes took extra time to understand how to do them properly."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7144207)

AR

Arjun R.

Systems and Network Supervisor

> "ManageEngine OpManager is generally praised for its comprehensive network monitoring, user-friendly interface, and robust features that help IT teams..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7113145)

Hafiz Burhan A.

Network Security Engineer

> "The alerting system can also generate noise if not fine-tuned."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7132867)

RF

Roberto F.

Operations Engineer

> "Having alerts centralized in one place is genuinely useful, and it supports a wide range of device types without needing separate tools, and it..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7135146)

JB

Joel B.

Senior Infrastructure Engineer

> "Basic login and SNMP discovery would not resolve the issue. "

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7124056)

KP

Kevin P.

Manager - IT

> "Its real-time monitoring capabilities, extensive device support, and customizable reporting option are standout features that make it an appealing..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7049858)

VR

Verified Reviewer

IT Manager

> "SAP add-on unable to fully monitor SAP system."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7087760)

Hafiz Burhan A.

Network Security Engineer

> "However, in environments with cloud-managed solutions like Cisco Meraki, some limitations exist in terms of deep visibility and real-time insights...."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7132867)

GBG

Gudni B G.

Admin

> "Strange to say but the fact it is solely on premises is also a negative factor for we can not monitor from outside without opening up our Firewall..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7036501)

AK

Abhinandan K.

Manager

> "We like in product for their Customization and Configuration, Asset Management and SNMP Monitoring along with Security."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7138841)

JD

Jhonny D.

Senior IT Manager

> "VM specific ESXi host bottlenecks such as vCPU wait time lack some granularity especially in the virtual environment monitoring."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6781634)

Hafiz Burhan A.

Network Security Engineer

> "What I like most about ManageEngine OpManager is its strong SNMP-based monitoring and centralized visibility across network devices."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7132867)

BG

Bhavin G.

Manager

> "Limited Cloud Monitoring. While customizable, setting up advanced reports, scripts, and workflows can be challenging without technical expertise."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6709540)

KS

Kimberly S.

Senior Officer, Networking

> "What I liked most about OpManager was its user-friendly interface and real-time monitoring, which made it easy to track network performance and..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7127089)

JL

Jean L.

External Consultant

> "It had a flaw of sending the mobile alerts with some delay that was not ideal for incidents that require instant action."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774275)

NH

Neal H.

Systems Engineer

> "A lot more device metrics for tracking than we expected, makes it easy to see which devices are not only down but are having load issues, and has..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7075997)

NK

Nishant K.

Technical Support

> "Too Many Add-Ons / Fragmented Features"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7051266)

JT

Jitendra T.

It analysts

> "The tool offers comprehensive network monitoring with an intuitive interface, making it easy to manage devices, track performance, and detect issues..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6836899)

NK

Nishant K.

Technical Support

> "Too Many Add-Ons / Fragmented Features"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7051266)

DH

Devon H.

System Engineer

> "Overall, I am very happy with how ManageEngine OpManager makes my job easier, it gives a single pane of glass for monitoring and detecting outages."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7085236)

CG

Carlos G.

IT Director

> "I realized that the SNMP trap processing happened to be event-based and it sometimes failed to capture the entire event at times."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6784772)

JB

Joel B.

Senior Infrastructure Engineer

> "I like being able to view servers by application and being able to get more info on the apps. "

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7124056)

CV

Cleriston V.

IT System Administrative

> "A web hook status code sometimes wasn’t interpreted correctly, so I needed to correct it and adjust the format of the web hook."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774238)

NB

Nitish B.

Tech System Specialist

> "It’s especially valuable in environments with mixed vendors, as it supports a broad range of devices without requiring multiple tools."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7127056)

NK

Nishant K.

Technical Support

> "Configuration Backups (NCM) Can Be Unreliable"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7051266)

DH

Devon H.

System Engineer

> "It increases the IT Departments productivity by being able to react and respond quicker to and detected issues."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7085236)

AM

Ashish M.

Information Security

> "Interface graphs values are so small."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7144071)

SA

Shuaieb A.

IT Administrator

> "The customizable alerts and reports allow for more tailored network management, while the automation features save time by handling routine tasks."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6516303)

ES

Eser S.

Computer Engineer

> "I noticed that the synchronizing of data from the central server to the other remote locations was slow during high loads."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774826)

MA

Mohamed A.

IT Infrastructure and Technical Support Manager

> "Specifically, features such as the ability to work in VMware and Hyper-V environments allowed me to monitor the use of resources in real time."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6771391)

JD

Jhonny D.

Senior IT Manager

> "It gives basic stats but lacks more informativeness of metrics that native hypervisor tool can offer."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6781634)

JL

Jean L.

External Consultant

> "From that, the performance monitoring graphs as well as SLA base alerts enabled me to sustain uptime in a production environment."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774275)

ES

Eser S.

Computer Engineer

> "In few of these cases, the alerts were not given near real-time because the data updates had been delayed from the branch offices."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774826)

VR

Verified Reviewer

Junior System Administrator

> "The tool offers many useful features for daily monitoring and troubleshooting."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7144207)

AS

Ashraf S.

Digital Marketing Manager

> "I needed to verify unfamiliar activities through additional resources which caused minor interruptions to my diagnostic processes."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6780007)

AS

Ajit S.

IT Services Manager

> "The customizable, user-friendly dashboard lets you quickly visualize key network metrics and alerts, streamlining the monitoring process across..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6699703)

HK

Huseyin K.

Senior IT Engineer

> "Some issues have been realized with the lack of support for certain vendor-specific MIBs in the architecture of the DGM."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6766164)

DMD

Dave Mudgett D.

Sr. Infrastructure Security Manager

> "The ability to have SNMP monitoring and see all of our assets is extremely helpful."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7141947)

PB

Pavan B.

Senior network engineer

> "Performance can degrade at very large scales without substantial hardware"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6865269)

MG

Mohammad G.

General Manager

> "I outsource dashboards of OpManager that include Bandwidth, Device Health and Critical Alerts which saved much of time."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6793123)

SG

Santosh G.

Remote PERM Paralegal

> "It seemed that the licensing can be somewhat confusing such as when one is adding more devices to monitor in the network."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6764551)

BG

Bhavin G.

Manager

> "It offers real-time monitoring, automation, and customizable dashboards, making it a strong choice for IT teams."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6709540)

PS

Peter S.

IS Engineer

> "The support does not always solve the issues. "

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7103228)

PS

Prabin S.

Systems Administrator

> "Offers strong network and server monitoring with a user-friendly dashboard."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7145925)

DL

Dragan L.

IT Manager

> "Sometimes it's difficult to clear the alert when you're outside the office."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6857901)

HC

Hector C.

Import Manager

> "Using ManageEngine OpManager we can easily discover devices on the network and map them into respective categories thereby saving time and effort."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6751636)

HB

Hicham B.

Cloud Architect

> "Some features were missing from the application monitoring module, which reduced its usefulness in some instances."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6785533)

MGG

Madan Gopal G.

Senior Engineer

> "With the purchase of OPmanager for my organization Our stress of proactive monitoring is reduced."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7048154)

RB

Ritu B.

Computer Facilitator

> "One disadvantage of using it is that integrating it with certain third-party applications can prove to be rather complicated."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6764329)

Emmanuel K.

Chief Technology Officer

> "The alerts are on point and provide the proactive approach we have been looking to to address Infrastructure related tickets."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7083241)

DB

Duniemu B.

IT Project Manager

> "Every time there was a network expansion what I observed was that OpManager didn’t assign these new devices into the correct category."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6779087)

BG

Bhavin G.

Manager

> "ManageEngine OpManager is a solid choice for network monitoring, especially for all types of businesses looking for a budget-friendly, feature-rich..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6709540)

JB

Joel B.

Senior Infrastructure Engineer

> "Status reporting is mixed. "

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7124056)

IA

Islam A.

IT Manager

> "Custom widgets, topology maps, and business views make it easy to tailor the monitoring experience to specific needs."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6852207)

HT

Hakim T.

Software Engineer

> "This at times caused some delays and required some checking to ensure that the network connectivity was okay.​"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6784598)

Hafiz Burhan A.

Network Security Engineer

> "Overall, my experience with ManageEngine OpManager has been positive, particularly for SNMP monitoring and traditional network infrastructure."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7132867)

TV

Tiffany V.

Systems Engineer

> "One of the problems I discovered with this software is that of the device discovery feature."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6787526)

RL

Ringo L.

IT Analyst

> "One of the benefits has been that we are able to monitor in real-time the performance of routers, switches as well as servers."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6787546)

VR

Verified Reviewer

Applications and Packaging Specialist

> "The SMS notifications are not functioning as expected and frequently encounter disruptions."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6341839)

MB

Matthias B.

Head of IT

> "Quick error reporting, proactive monitoring, very stable and great programm for the most needs in litte to big companies"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6853289)

MP

Mike P.

Network Analyst

> "Setting up personalized dashboard is a bit tedious."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7027315)

KP

Kuldeep P.

IT-Manager

> "The interface is user-friendly, with dashboards that make it easy to track network health at a glance."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7048871)

AS

Arun S.

Systems Engineer

> "It isn't as intuitive as we would like, and demands the hand of a knowledgeable technician for optimal configuration."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6759163)

JT

Jitendra T.

It analysts

> "I love the customizable dashboards—it gives me exactly the info I need at a glance also network device monitoring gives detailed information"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6836899)

AS

Ashraf S.

Digital Marketing Manager

> "Some application categories experienced inconsistent classification patterns which I observed periodically."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6780007)

PM

Prasad M.

System Advisor IT

> "Tool for monitoring entire infrastructure, allow you to ease of access with UI, maximum monitoring parameters available, non-administrator also can..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6723914)

AS

Arun S.

Systems Engineer

> "First, it's not as accurate as we need for Linux server management."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6759163)

Don M.

Assistant Manager

> "This makes it easy to track performance, detect issues early, and reduce downtime."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7121505)

HC

Hector C.

Import Manager

> "I observed a lack of depth with regards to the monitoring of storages."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6751636)

DH

Devon H.

System Engineer

> "The UI is very intuitive and easy to navigate, with custom dashboards being one of my favourite features."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7085236)

TO

Timothy O.

Sr Cloud and Infrastructure Engineer

> "Cost can be quite expensive"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7008391)

[View Reviews](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

CT

Clara T.

Accountant

> "I appreciate how New Relic’s dashboards display live performance for our billing apps, allowing me to identify slowdowns that..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6779860)

RP

Ruchika P.

Site Reliability Engineer

> "The incidents do not auto resolve instantly specially for process monitoring. When there are same alerts from different..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048)

RP

Ruchika P.

Site Reliability Engineer

> "I like how New Relic provides deep visibility into applications and infrastructure through one unified platform."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048)

RM

Rahul M.

engineer

> "sometimes custom visualizations such as 'pathpoint' are prone to bugs and Not available to view."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521)

Ash B.

Director of IT

> "Overall its a value and makes monitoring much easier with a wide variaty of options and metrics."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7018169)

VR

Verified Reviewer

Program Support I

> "We can only see 30 days' worth of data, which hinders us from tracking incidents that happened more than a month ago."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6663042)

MC

Mark C.

Product Manager

> "Overall,New Relic is easy to use straight off the bat, it can be easily integrated with other solutions and has easy to setup..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7032872)

ML

Mauricio L.

Senior Software Engineer

> "I bit obtuse in making clear stuff like appdex. When I used this back in 2018-2021, I was hable to priorize stuff by endpoints..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698)

RM

Rahul M.

engineer

> "Lot of material available online to learn nuances of the tool"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521)

VR

Verified Reviewer

Head Of Development

> "The pay as you go pricing continues to increase on at least a quarterly basis, which is a little annoying."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6885869)

Arjun K.

Founder

> "New Relic's streamlined setup process and Heroku integration allowed me to start monitoring and optimizing my application's..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4817675)

VR

Verified Reviewer

Senior Software Engineer

> "The charts don’t drill down, and NRQL is a little hard to read."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748)

TB

Tamer B.

Prodops Engineer

> "New Relic is a great tool for our monitoring and we use it for infrastructure and synthetic monitoring"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224)

VR

Verified Reviewer

QA and Observability Engineer

> "Really good technical product, but for large enterprise environments the licence model is causing problems, it's user based"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082)

RP

Ruchika P.

Site Reliability Engineer

> "I also appreciate the ease of integration with cloud providers."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048)

VR

Verified Reviewer

CTO

> "However, once we started the deployment, and despite the fact we were having a very simple infrastructure (Linux + PHP + MySQL..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

YR

Yeamin R.

Senior DevOps Engineer

> "NewRelic is a market leader in providing Alerting and monitoring of business critical servers in the Cloud."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291)

VR

Verified Reviewer

CTO

> "After all these headaches, we decided to part ways with NewRelic, but then discovered you cannot actually close your account..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

ML

Mauricio L.

Senior Software Engineer

> "Error tracking I believe is better as well from what I recall."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698)

VR

Verified Reviewer

CTO

> "After a successful installation, we still did not receive any MySQL-related data."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

JM

Javier M.

Project Manager

> "Some services were difficult to set-up, but now everything works as intended."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177)

Sarah C.

Speech Language Pathologist

> "There weren't any good ways to manage and monitor the runtime memory of each app, which was a frustrating feature to be missing..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2949903)

Daniel H.

Technical Lead

> "We set up New Relic as we needed a observability platform that we could use to Troubleshoot infrastructure, view logs and use..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4540618)

JM

Jonathan M.

IT Director

> "Their documentation is often out of date because of these changed. "

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3688760)

VR

Verified Reviewer

QA and Observability Engineer

> "Synthetic checks and alerts are very well and teams can get there information to troubleshoot their applications"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082)

VR

Verified Reviewer

CTO

> "Can't close your Account nor reach out to Support to do so"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

TC

Tarnika C.

Product Specialist

> "very easy to use, multiple filters and interfaces to work with"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6712076)

VR

Verified Reviewer

CTO

> "We had evaluated NewRelic several years ago but the product was too complex and unstable."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927)

TB

Tamer B.

Prodops Engineer

> "It is easy to use and has a lot of options for monitoring"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224)

LK

Lukasz K.

IT Security Manager

> "We were migrating our infrastructure to the cloud (Microsoft Azure) and at the time New Relic could not provide us required..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218)

Bishal D.

Software Engineer

> "I like how its dashboard looks clean and easy to use."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6672763)

LS

Leon S.

Managing Director

> "When using multiple modules on a bigger infrastructure it can get quite expensive."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2887263)

VR

Verified Reviewer

Engineering Manager

> "It is so easy to implement new relic, the most that I like is its collector"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641339)

VR

Verified Reviewer

Senior Analyst

> "Higher cost, log management is not efficient and less user friendly."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3447898)

YR

Yeamin R.

Senior DevOps Engineer

> "Easy integration with messaging tools like Splunk and paging tools like OpsGenie."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291)

DP

Dan P.

Senior BI Developer

> "Our specific implementation required custom metrics to be created and these were not intuitive to query and use.. "

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2715585)

KR

Keerthi R.

Product owner

> "Configuring and using the alerts to get the application insights is really good"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6284066)

SD

Srikanth D.

Technical Lead

> "There are more false alerts than the actual alerts and the team is looking for alternate options now."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2303664)

JM

Javier M.

Project Manager

> "Overall, our experience once set-up is good."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177)

Dylan W.

Founder, Engineer

> "Seem to be entrenched in their industry, trying to hound customers for more money each year, but simultaneously providing less..."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

VR

Verified Reviewer

Senior Software Engineer

> "The metrics they support are industry leading and they’re driving them."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748)

LK

Lukasz K.

IT Security Manager

> "Covering all cloud assets was also not possible."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218)

SK

Stanislav K.

Developer

> "great APM features, helps a lot with troubleshooting slow transactions with great insights on application traces;"

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3093732)

Dylan W.

Founder, Engineer

> "Even lowest tier email support apparently requires paying more than $2000 per year."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

KB

Keith B.

Project Manager

> "I love the user interface as it is so friendly."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6298688)

Dylan W.

Founder, Engineer

> "Cost is extremely high compared to the value of the service being provided."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

Sarah C.

Speech Language Pathologist

> "Node based graph view of all interconnected apps was helpful in organizing my data and applications. "

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2949903)

Dylan W.

Founder, Engineer

> "The designers and developers are clearly bad or mediocre."

[See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531)

[View Reviews](https://www.capterra.com/p/118128/New-Relic/reviews/)

## User interface

4.54 (274)

4.51 (195)

### Features

ManageEngine OpManager

Top features

42/47

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   Anomaly Detection
-   API
-   Audit Trail
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Customizable Reports
-   Dashboard
-   Data Visualization
-   Device Auto Discovery
-   Downtime Tracking
-   Event Logs
-   Generative AI
-   Incident Management
-   IP Address Monitoring
-   Maintenance Scheduling
-   Multi-Location Monitoring
-   Network Analysis
-   Network Mapping
-   Network Resource Management
-   Patch Management
-   Performance Metrics
-   Predictive Analytics
-   Process/Workflow Automation
-   Real-Time Data
-   Real-Time Monitoring
-   Remediation Management
-   Remote Monitoring & Management
-   Reporting & Statistics
-   Search/Filter
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Simple Network Management Protocol (SNMP)
-   SSL Security
-   Third-Party Integrations
-   Threshold Alerts
-   Troubleshooting
-   Uptime Reporting
-   User Management
-   Virtualization
-   Vulnerability Scanning
-   Web Traffic Reporting

[See all features](https://www.capterra.com/p/251336/ManageEngine-OpManager/#features)

New Relic

26/47

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   Anomaly Detection
-   API
-   Audit Trail
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Customizable Reports
-   Dashboard
-   Data Visualization
-   Device Auto Discovery
-   Downtime Tracking
-   Event Logs
-   Generative AI
-   Incident Management
-   IP Address Monitoring
-   Maintenance Scheduling
-   Multi-Location Monitoring
-   Network Analysis
-   Network Mapping
-   Network Resource Management
-   Patch Management
-   Performance Metrics
-   Predictive Analytics
-   Process/Workflow Automation
-   Real-Time Data
-   Real-Time Monitoring
-   Remediation Management
-   Remote Monitoring & Management
-   Reporting & Statistics
-   Search/Filter
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Simple Network Management Protocol (SNMP)
-   SSL Security
-   Third-Party Integrations
-   Threshold Alerts
-   Troubleshooting
-   Uptime Reporting
-   User Management
-   Virtualization
-   Vulnerability Scanning
-   Web Traffic Reporting

[See all features](https://www.capterra.com/p/118128/New-Relic/#features)

### Recognition

ManageEngine OpManager is recognized as a top-rated tool in 5 Capterra Shortlist reports

New Relic is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

ManageEngine OpManager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

New Relic

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ManageEngine OpManager

-   By ManageEngine
-   Located in United States
-   Founded in 1996

New Relic

-   By New Relic
-   Located in United States
-   Founded in 2008

## Popular Comparisons

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.54 (274)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

vs

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (348)](https://www.capterra.com/p/168192/Site24x7/reviews/)

$95/year

Price

$10/month

4.6

Features

4.6

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/168192-251336/Site24x7-vs-ManageEngine-OpManager)

[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

vs

[ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.62 (258)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

$10

Price

$395/year

4.5

Features

4.7

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/118128-172323/New-Relic-vs-ManageEngine-Applications-Manager)

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.54 (274)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

vs

[ManageEngine NetFlow Analyzer](https://www.capterra.com/p/172324/NetFlow-Analyzer/)[4.45 (89)](https://www.capterra.com/p/172324/NetFlow-Analyzer/reviews/)

$95/year

Price

$245one time

4.6

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/172324-251336/NetFlow-Analyzer-vs-ManageEngine-OpManager)

[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

vs

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (348)](https://www.capterra.com/p/168192/Site24x7/reviews/)

$10

Price

$10/month

4.5

Features

4.6

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/118128-168192/New-Relic-vs-Site24x7)

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.54 (274)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

vs

[ManageEngine OpUtils](https://www.capterra.com/p/172325/ManageEngine-OpUtils/)[4.43 (129)](https://www.capterra.com/p/172325/ManageEngine-OpUtils/reviews/)

$95/year

Price

$138/year

4.6

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/172325-251336/ManageEngine-OpUtils-vs-ManageEngine-OpManager)

[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

vs

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

$10

Price

$15/month

4.5

Features

4.5

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/118128-135453/New-Relic-vs-Datadog-Cloud-Monitoring)

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.54 (274)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

vs

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

$95/year

Price

$179/month

4.6

Features

4.5

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/21581-251336/PRTG-Network-Monitor-vs-ManageEngine-OpManager)

[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

vs

[N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

$10

Price

$1.75

4.5

Features

4.2

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/13803-118128/N-central-vs-New-Relic)

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.54 (274)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

vs

[ManageEngine OpManager MSP](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/)[4.39 (72)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/)

$95/year

Price

Contact vendor for pricing

4.6

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/212602-251336/ManageEngine-OpManager-MSP-vs-ManageEngine-OpManager)

[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

vs

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

$10

Price

$179/month

4.5

Features

4.5

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/21581-118128/PRTG-Network-Monitor-vs-New-Relic)

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.54 (274)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

vs

[ManageEngine OpManager Plus](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/)[4.56 (36)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews)

$95/year

Price

$1233/year

4.6

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/251336-10008506/ManageEngine-OpManager-vs-ManageEngine-OpManager-Plus)

[New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

vs

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

$10

Price

$67/month

4.5

Features

4.5

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/118128-141792/New-Relic-vs-Pulseway)