--- title: "Compare New Relic vs ManageEngine OpManager 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare ManageEngine OpManager and New Relic based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/118128-251336/New-Relic-vs-ManageEngine-OpManager" page_type: "comparison" language: "en" --- # ManageEngine OpManager vs New Relic Features and Cost Comparison Last updated September 23rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ManageEngine OpManagerNew Relic2/4 selected [ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.6 (339)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) [## ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.6 (339)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) Starting Price $95.00/year Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [339 reviews](#user-reviews) Positive 332 Neutral 7 Negative 0 [## New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting Price $10.00 Value-for-Money 3.9 Functionality 4.5 Ease of Use 4.2 Customer Service 4.2 Reviews Sentiment Based on [199 reviews](#user-reviews) Positive 184 Neutral 12 Negative 3 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 1,680 reviews from server monitoring software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 76%Fit Not enough reviews Feature ratings Alerts/Notifications 4.6 Monitoring 4.6 Alerts/Escalation 4.7 Access Controls/Permissions 4.4 Data Visualization \-- 82%Fit High performer Feature ratings Alerts/Notifications 4.8 Monitoring 4.5 Alerts/Escalation 4.6 Access Controls/Permissions 4.5 Data Visualization 4.5 User satisfaction User satisfaction 4.6 User reviews[339](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.7 Customer support 4.6 User satisfaction 4.5 User reviews[199](https://www.capterra.com/p/118128/New-Relic/reviews/) Ease of use 4.2 Functionality 4.5 Value for money 3.9 Customer support 4.2 Price starts from Price starts from $95Flat Rate, Per Year - Free version - Free trial Price starts from $10Not provided by vendor - Free version - Free trial Best for Best for Admins who are looking into network management, server management, bandwidth management, configuration management, network capacity planning, fault diagnostic and troubleshooting. Best for Small to large businesses in the retail, healthcare, media and entertainment, startups, nonprofit, and public sector. ## User reviews Pros & cons Suraj K. Sr System Engineew > "It has helped us centralize monitoring for servers, network devices, and other critical infrastructure, making it easier to identify performance issues..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7181107) Atul S. Manage Engine Adminstrator > "What I like least about ManageEngine OpManager is that the initial setup and advanced configuration can be complex, especially in large environments, and..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7121933) Atul S. Manage Engine Adminstrator > "What I like most about ManageEngine OpManager is its easy deployment and user-friendly interface, along with powerful SNMP-based monitoring that provides..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7121933) IN Innocent N. Network and Infrastructure > "However, it has a noticeable learning curve, and customization and configuration can be complex and time-consuming at times." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7157059) Sateesh C. Lead Administrator > "Its automated device discovery, customizable dashboards, strong SNMP monitoring capabilities, and detailed reporting help IT teams quickly identify and..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7158664) RR Robert R. Network Technician II > "One downside is that it can take some time to fully learn and get comfortable with all the features and configuration options, especially for new users." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7157037) Suraj K. Sr System Engineew > "The customization options for dashboards, notifications, and reports allowed us to adapt the platform to our operational needs. Although the initial..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7181107) BW Bobby W. Systems Engineer > "Getting the share to work with a NAS and the necessary credentials can be hard to get working, and if something happens the rebuild is all or nothing to..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7133102) Hafiz Burhan A. Network Security Engineer > "It performs well in device monitoring, asset management, and network performance tracking, helping in proactive troubleshooting and minimizing downtime." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7132867) WLC Wisani Lasie C. Intern Training > "These drawbacks make it harder for IT teams to scale or deploy quickly despite its strong monitoring capabilities." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7170395) Sateesh C. Lead Administrator > "The automated device discovery, SNMP-based monitoring, customizable dashboards, and proactive alerting help reduce downtime and improve operational..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7158664) MG Mohammad G. General Manager > "The drawback I experienced was when one seeks to create fully customized to suite the required format of the dashboard widgets, one is limited in the..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6793123) AR Arjun R. Systems and Network Supervisor > "ManageEngine OpManager is generally praised for its comprehensive network monitoring, user-friendly interface, and robust features that help IT teams..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7113145) SK Shivam K. Tool Lead > "st if SNMP credential Fails there is very big challenge to identify where we are doing wrong." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7177893) WLC Wisani Lasie C. Intern Training > "The standout feature of ManageEngine OpManager is its ability to provide comprehensive, real-time network and server monitoring with proactive fault..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7170395) VR Verified Reviewer Junior System Administrator > "Certain tasks or settings were not immediately clear, so it sometimes took extra time to understand how to do them properly." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7144207) RF Roberto F. Operations Engineer > "Having alerts centralized in one place is genuinely useful, and it supports a wide range of device types without needing separate tools, and it monitors a..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7135146) VY Vikas Y. Tool Admin > "Mobile application functionality is more limited compared to the web interface." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7157338) MS Mohamed S. IT Operation Officer > "It has improved network visibility, reduced downtime through proactive alerts, and made it easier for our IT team to manage devices across multiple..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7177481) Hafiz Burhan A. Network Security Engineer > "The alerting system can also generate noise if not fine-tuned." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7132867) IN Innocent N. Network and Infrastructure > "It provides reliable SNMP monitoring and also provides solid asset management, and good security features, making it very effective for keeping track of..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7157059) JB Joel B. Senior Infrastructure Engineer > "Basic login and SNMP discovery would not resolve the issue. " [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7124056) VH Vinay H. IT > "Customizable Dashboards: You can easily tailor widgets to focus on the performance metrics and business maps that matter most to your daily operations" [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7168136) GBG Gudni B G. Admin > "Strange to say but the fact it is solely on premises is also a negative factor for we can not monitor from outside without opening up our Firewall for..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7036501) Hafiz Burhan A. Network Security Engineer > "However, in environments with cloud-managed solutions like Cisco Meraki, some limitations exist in terms of deep visibility and real-time insights...." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7132867) JD Jhonny D. Senior IT Manager > "VM specific ESXi host bottlenecks such as vCPU wait time lack some granularity especially in the virtual environment monitoring." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6781634) BJ Bhupendra J. Manager > "ManageEngine OpManager serves as a highly reliable and comprehensive network monitoring platform that successfully unifies performance tracking, device..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7208262) BG Bhavin G. Manager > "Limited Cloud Monitoring. While customizable, setting up advanced reports, scripts, and workflows can be challenging without technical expertise." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6709540) ON Ofentse N. IT SECURITY ADMINISTRATOR > "The SNMP monitoring capabilities, asset management, and device monitoring features make it easy to proactively identify and address issues before they..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7170381) JL Jean L. External Consultant > "It had a flaw of sending the mobile alerts with some delay that was not ideal for incidents that require instant action." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774275) VP Vishal P. Senior technical engineer > "The customizable dashboards and reporting features allow us to quickly identify trends and potential issues." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7159978) PS Peter S. IS Engineer > "The ManageEngine OPManager base installed version 12.0 was flagged a vulnerable by Tanium." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7103228) AK Abhinandan K. Manager > "We like in product for their Customization and Configuration, Asset Management and SNMP Monitoring along with Security." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7138841) CG Carlos G. IT Director > "I realized that the SNMP trap processing happened to be event-based and it sometimes failed to capture the entire event at times." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6784772) Suraj K. Sr System Engineew > "The real-time monitoring, alerting, and reporting features have reduced the time required to troubleshoot problems and improved overall visibility into..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7181107) CV Cleriston V. IT System Administrative > "A web hook status code sometimes wasn’t interpreted correctly, so I needed to correct it and adjust the format of the web hook." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774238) MB Mandisa B. Software Developer Intern > "OpManager gave me a clearer understanding of network monitoring and device management. Despite the learning curve, it’s a powerful tool that provides..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7166035) AM Ashish M. Information Security > "Interface graphs values are so small." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7144071) Hafiz Burhan A. Network Security Engineer > "What I like most about ManageEngine OpManager is its strong SNMP-based monitoring and centralized visibility across network devices." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7132867) ES Eser S. Computer Engineer > "I noticed that the synchronizing of data from the central server to the other remote locations was slow during high loads." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774826) KS Kimberly S. Senior Officer, Networking > "What I liked most about OpManager was its user-friendly interface and real-time monitoring, which made it easy to track network performance and quickly..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7127089) JD Jhonny D. Senior IT Manager > "It gives basic stats but lacks more informativeness of metrics that native hypervisor tool can offer." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6781634) FP France P. DESKTOP SUPPORT > "Comprehensive Monitoring: It provides excellent visibility into network performance, servers, and storage devices all in one platform." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7165950) ES Eser S. Computer Engineer > "In few of these cases, the alerts were not given near real-time because the data updates had been delayed from the branch offices." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774826) AKP Alok Kumar P. IT > "Visualization and Reporting: Users appreciate the customizable dashboards, business views, and detailed reports (e.g., bandwidth utilization, performance..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7052410) AS Ashraf S. Digital Marketing Manager > "I needed to verify unfamiliar activities through additional resources which caused minor interruptions to my diagnostic processes." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6780007) VR Verified Reviewer IT Engineer > "Op manager is an effective tool for centrally monitoring our organizational network devices and servers. since selecting op manager , the challenge of..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7065592) HK Huseyin K. Senior IT Engineer > "Some issues have been realized with the lack of support for certain vendor-specific MIBs in the architecture of the DGM." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6766164) KP Kevin P. Manager - IT > "Its real-time monitoring capabilities, extensive device support, and customizable reporting option are standout features that make it an appealing choice..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7049858) JW Jason W. Infrastructure Support > "Navigation of map is a bit clumsy." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7169585) VP Vishal P. Senior technical engineer > "The platform provides excellent visibility into system health, bandwidth utilization, device availability, and performance metrics." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7159978) VR Verified Reviewer IT Manager > "SAP add-on unable to fully monitor SAP system." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7087760) Abhinandan Y. Network Security Engineer > "We also found the reporting and device monitoring features useful for tracking overall network performance and reducing troubleshooting time." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7157997) SG Santosh G. Remote PERM Paralegal > "It seemed that the licensing can be somewhat confusing such as when one is adding more devices to monitor in the network." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6764551) VR Verified Reviewer System Adminstrator > "With OpManager the tracking of IT asset like severs, switches, routers, firewalls is made easy together with virtualized infrastructure in real time..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7105916) RB Rajesh B. Manager Services > "Customer support quality needs little improvement." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7162856) VH Vinay H. IT > "ManageEngine OpManager provides a highly capable, out-of-the-box IT infrastructure and network monitoring solution." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7168136) HB Hicham B. Cloud Architect > "Some features were missing from the application monitoring module, which reduced its usefulness in some instances." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6785533) PK Parvendra K. Pre-Sales Manager > "OpManager has proven to be a valuable tool for improving network visibility, reducing downtime, and streamlining IT operations." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7170243) RB Ritu B. Computer Facilitator > "One disadvantage of using it is that integrating it with certain third-party applications can prove to be rather complicated." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6764329) FP France P. DESKTOP SUPPORT > "User-friendly Dashboards: The visualization tools and network topology maps make it easy to spot bottlenecks at a glance." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7165950) DB Duniemu B. IT Project Manager > "Every time there was a network expansion what I observed was that OpManager didn’t assign these new devices into the correct category." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6779087) Suraj K. Sr System Engineew > "We were able to create dashboards and reports that matched our environment instead of relying only on the default views." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7181107) NK Nishant K. Technical Support > "onfiguration Backups (NCM) Can Be Unreliable" [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7051266) JW Jason W. Infrastructure Support > "Mapping Of Sites is really good to be able to view physical topology of site and see in real time broken links" [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7169585) JB Joel B. Senior Infrastructure Engineer > "Status reporting is mixed. " [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7124056) JB Joel B. Senior Infrastructure Engineer > "I like being able to view servers by application and being able to get more info on the apps. " [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7124056) HT Hakim T. Software Engineer > "This at times caused some delays and required some checking to ensure that the network connectivity was okay.​" [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6784598) NH Neal H. Systems Engineer > "A lot more device metrics for tracking than we expected, makes it easy to see which devices are not only down but are having load issues, and has helped..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7075997) TV Tiffany V. Systems Engineer > "One of the problems I discovered with this software is that of the device discovery feature." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6787526) NB Nitish B. Tech System Specialist > "It’s especially valuable in environments with mixed vendors, as it supports a broad range of devices without requiring multiple tools." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7127056) NK Nishant K. Technical Support > "Too Many Add-Ons / Fragmented Features" [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7051266) RB Rene B. Systems Engineer > "This is a complete tool set that make more easy all our environment monitoring and with a lot of detailed reports." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7157041) NK Nishant K. Technical Support > "Too Many Add-Ons / Fragmented Features" [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7051266) SA Shuaieb A. IT Administrator > "The customizable alerts and reports allow for more tailored network management, while the automation features save time by handling routine tasks." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6516303) MP Mike P. Network Analyst > "Setting up personalized dashboard is a bit tedious." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7027315) MA Mohamed A. IT Infrastructure and Technical Support Manager > "Specifically, features such as the ability to work in VMware and Hyper-V environments allowed me to monitor the use of resources in real time." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6771391) NK Nishant K. Technical Support > "Configuration Backups (NCM) Can Be Unreliable" [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7051266) JL Jean L. External Consultant > "From that, the performance monitoring graphs as well as SLA base alerts enabled me to sustain uptime in a production environment." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774275) AS Arun S. Systems Engineer > "It isn't as intuitive as we would like, and demands the hand of a knowledgeable technician for optimal configuration." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6759163) LP Lester P. Sr. Executive IT > "easy to operate and understand, The intuitive user interface drastically shortens the learning curve for new IT administrators." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7160367) VY Vikas Y. Tool Admin > "Mobile application functionality is more limited compared to the web interface." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7157338) MH Mohammed H. Senior Engineer > "OpManager is user friendly any one any background can understand if you leave them for 10 mins to manage the application" [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7026450) AM Ashish M. Information Security > "Interface graphs values are so small." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7144071) AR Alejandro R. Marketing Manager > "The flexibility of the wipe allowed the viewer to see the important points quickly and at a glance." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6769969) BC Bart C. Director IT > "it was a little bit difficult to implement" [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6650960) JW Joseph W. Systems Engineering Manager > "Setting up the software is fairly straightforward and it walks you through getting a basic overview up and ready." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6586550) BW Bobby W. Systems Engineer > "Getting the share to work with a NAS and the necessary credentials can be hard to get working, and if something happens the rebuild is all or nothing to..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7133102) CM Charles M. Sr. Network Engineer > "Integration with Meraki a huge plus." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7137165) RB Ritu B. Computer Facilitator > "One disadvantage of using it is that integrating it with certain third-party applications can prove to be rather complicated." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6764329) KJ Kyle J. Engineer > "Its easy to intergrate, it can be set up fairly quickly with very little experience." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___2408155) BC Bart C. Director IT > "it was a little bit difficult to implement" [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6650960) SG Sankalp G. Network Engineer 2 > "Easy to integrate with other ME tools" [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___2783795) HK Huseyin K. Senior IT Engineer > "Some issues have been realized with the lack of support for certain vendor-specific MIBs in the architecture of the DGM." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6766164) MZ Mhlengi Z. Senior technician > "My experience with OpManager is limited as I have not used it before.i am looking forward on using it in future." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7166039) RB Rajesh B. Manager Services > "Customer support quality needs little improvement." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7162856) Suraj K. Sr System Engineew > "Overall, it provided a good balance between functionality and ease of use." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7181107) PS Peter S. IS Engineer > "The support does not always solve the issues. " [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7103228) [View Reviews](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) LP Lorenzo P. Application Manager > "It provides a comprehensive and powerful platform for monitoring applications, infrastructure, and user experience in one place." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7176912) LP Lorenzo P. Application Manager > "Additionally, setting up custom dashboards and alerts can be time‑consuming and sometimes unintuitive. While the platform is..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7176912) LP Lorenzo P. Application Manager > "The alerting system is also reliable and helps quickly identify issues before they impact users." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7176912) RP Ruchika P. Site Reliability Engineer > "The incidents do not auto resolve instantly specially for process monitoring. When there are same alerts from different conditions..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048) CT Clara T. Accountant > "I appreciate how New Relic’s dashboards display live performance for our billing apps, allowing me to identify slowdowns that could..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6779860) VR Verified Reviewer Program Support I > "We can only see 30 days' worth of data, which hinders us from tracking incidents that happened more than a month ago." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6663042) Ash B. Director of IT > "Overall its a value and makes monitoring much easier with a wide variaty of options and metrics." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7018169) ML Mauricio L. Senior Software Engineer > "I bit obtuse in making clear stuff like appdex. When I used this back in 2018-2021, I was hable to priorize stuff by endpoints by..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698) MC Mark C. Product Manager > "Overall,New Relic is easy to use straight off the bat, it can be easily integrated with other solutions and has easy to setup..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7032872) RM Rahul M. engineer > "sometimes custom visualizations such as 'pathpoint' are prone to bugs and Not available to view." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521) RP Ruchika P. Site Reliability Engineer > "I like how New Relic provides deep visibility into applications and infrastructure through one unified platform." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048) VR Verified Reviewer Head Of Development > "The pay as you go pricing continues to increase on at least a quarterly basis, which is a little annoying." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6885869) TB Tamer B. Prodops Engineer > "New Relic is a great tool for our monitoring and we use it for infrastructure and synthetic monitoring" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224) VR Verified Reviewer QA and Observability Engineer > "Really good technical product, but for large enterprise environments the licence model is causing problems, it's user based" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082) RM Rahul M. engineer > "Lot of material available online to learn nuances of the tool" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521) VR Verified Reviewer Senior Software Engineer > "The charts don’t drill down, and NRQL is a little hard to read." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748) YR Yeamin R. Senior DevOps Engineer > "NewRelic is a market leader in providing Alerting and monitoring of business critical servers in the Cloud." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291) VR Verified Reviewer CTO > "However, once we started the deployment, and despite the fact we were having a very simple infrastructure (Linux + PHP + MySQL +..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) ML Mauricio L. Senior Software Engineer > "Error tracking I believe is better as well from what I recall." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698) LK Lukasz K. IT Security Manager > "We were migrating our infrastructure to the cloud (Microsoft Azure) and at the time New Relic could not provide us required checks..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218) JM Javier M. Project Manager > "Some services were difficult to set-up, but now everything works as intended." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177) VR Verified Reviewer CTO > "After all these headaches, we decided to part ways with NewRelic, but then discovered you cannot actually close your account online." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) RP Ruchika P. Site Reliability Engineer > "I also appreciate the ease of integration with cloud providers." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048) VR Verified Reviewer CTO > "After a successful installation, we still did not receive any MySQL-related data." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) Daniel H. Technical Lead > "We set up New Relic as we needed a observability platform that we could use to Troubleshoot infrastructure, view logs and use the..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4540618) Sarah C. Speech Language Pathologist > "There weren't any good ways to manage and monitor the runtime memory of each app, which was a frustrating feature to be missing..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2949903) VR Verified Reviewer QA and Observability Engineer > "Synthetic checks and alerts are very well and teams can get there information to troubleshoot their applications" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082) JM Jonathan M. IT Director > "Their documentation is often out of date because of these changed. " [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3688760) TC Tarnika C. Product Specialist > "very easy to use, multiple filters and interfaces to work with" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6712076) VR Verified Reviewer Senior Analyst > "Higher cost, log management is not efficient and less user friendly." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3447898) TB Tamer B. Prodops Engineer > "It is easy to use and has a lot of options for monitoring" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224) VR Verified Reviewer CTO > "Can't close your Account nor reach out to Support to do so" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) Arjun K. Founder > "New Relic's streamlined setup process and Heroku integration allowed me to start monitoring and optimizing my application's..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4817675) VR Verified Reviewer CTO > "We had evaluated NewRelic several years ago but the product was too complex and unstable." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) Bishal D. Software Engineer > "I like how its dashboard looks clean and easy to use." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6672763) DP Dan P. Senior BI Developer > "Our specific implementation required custom metrics to be created and these were not intuitive to query and use.. " [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2715585) VR Verified Reviewer Engineering Manager > "It is so easy to implement new relic, the most that I like is its collector" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641339) Dylan W. Founder, Engineer > "Seem to be entrenched in their industry, trying to hound customers for more money each year, but simultaneously providing less value..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) YR Yeamin R. Senior DevOps Engineer > "Easy integration with messaging tools like Splunk and paging tools like OpsGenie." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291) LS Leon S. Managing Director > "When using multiple modules on a bigger infrastructure it can get quite expensive." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2887263) KR Keerthi R. Product owner > "Configuring and using the alerts to get the application insights is really good" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6284066) LK Lukasz K. IT Security Manager > "Covering all cloud assets was also not possible." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218) JM Javier M. Project Manager > "Overall, our experience once set-up is good." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177) Dylan W. Founder, Engineer > "Even lowest tier email support apparently requires paying more than $2000 per year." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) SK Stanislav K. Developer > "great APM features, helps a lot with troubleshooting slow transactions with great insights on application traces;" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3093732) Dylan W. Founder, Engineer > "Cost is extremely high compared to the value of the service being provided." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) KB Keith B. Project Manager > "I love the user interface as it is so friendly." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6298688) Dylan W. Founder, Engineer > "The designers and developers are clearly bad or mediocre." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) VR Verified Reviewer Software Manager > "Great tool to query logs and make custom graphs or get to the raw information." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3237302) LP Lorenzo P. Application Manager > "Additionally, setting up custom dashboards and alerts can be time‑consuming and sometimes unintuitive. While the platform is..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7176912) VR Verified Reviewer Senior Software Engineer > "The metrics they support are industry leading and they’re driving them." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748) VR Verified Reviewer Senior Analyst > "Higher cost, log management is not efficient and less user friendly." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3447898) MP Manjeet P. Developer > "It is pretty easy to integrate with the cloud regardless of provider" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3978335) VR Verified Reviewer CTO > "We had evaluated NewRelic several years ago but the product was too complex and unstable." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) VR Verified Reviewer Software Manager > "It' s an essential tool for teams on-call that needs to understand alerts in their apps" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3237302) DP Dan P. Senior BI Developer > "Our specific implementation required custom metrics to be created and these were not intuitive to query and use.. " [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2715585) VR Verified Reviewer Software Engineer > "Overall, New Relic One does a great job for real time monitoring and error aggregating." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3519883) Dylan W. Founder, Engineer > "Even lowest tier email support apparently requires paying more than $2000 per year." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) [View Reviews](https://www.capterra.com/p/118128/New-Relic/reviews/) ## User interface 4.58 (339) [New Relic](https://www.capterra.com/p/118128/New-Relic/) 4.51 (199) ### Features ManageEngine OpManager Top features 34/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Asset Lifecycle Management - Audit Management - Audit Trail - Authentication - Automated Scheduling - Automatic Backup - Automation - Autonomous Task Execution - Bandwidth Monitoring - Baseline Manager - Capacity Management - Capacity Planning - Compliance Management - Configuration Management - CPU Monitoring - Credential Management - Cross-system Integration - Customizable Dashboard - Customizable Reports - Dashboard Creation - Database Monitoring - Data Migration - Data Storage Management - Data Visualization - Decision Making - Diagnostic Tools - Disaster Recovery - Drag & Drop - Email Alerts - Email Monitoring - Event Logs - Event Tracking - Generative AI - HIPAA Compliant - Immediate Alert Notification - Incident Management - Inventory Management - Issue Management - Maintenance Scheduling - Monitoring - Multi-step Planning - Natural Language Interaction [See all features](https://www.capterra.com/p/251336/ManageEngine-OpManager/#features) New Relic 19/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Asset Lifecycle Management - Audit Management - Audit Trail - Authentication - Automated Scheduling - Automatic Backup - Automation - Autonomous Task Execution - Bandwidth Monitoring - Baseline Manager - Capacity Management - Capacity Planning - Compliance Management - Configuration Management - CPU Monitoring - Credential Management - Cross-system Integration - Customizable Dashboard - Customizable Reports - Dashboard Creation - Database Monitoring - Data Migration - Data Storage Management - Data Visualization - Decision Making - Diagnostic Tools - Disaster Recovery - Drag & Drop - Email Alerts - Email Monitoring - Event Logs - Event Tracking - Generative AI - HIPAA Compliant - Immediate Alert Notification - Incident Management - Inventory Management - Issue Management - Maintenance Scheduling - Monitoring - Multi-step Planning - Natural Language Interaction [See all features](https://www.capterra.com/p/118128/New-Relic/#features) ### Recognition ManageEngine OpManager is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to New Relic ### Deployment & support ManageEngine OpManager Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos New Relic Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ManageEngine OpManager - By ManageEngine - Located in United States - Founded in 1996 New Relic - By New Relic - Located in United States - Founded in 2008 ## Popular Comparisons [ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.58 (339)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) vs [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) $95/year Price $10/month 4.6 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/168192-251336/Site24x7-vs-ManageEngine-OpManager) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) $10 Price $10/month 4.5 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118128-168192/New-Relic-vs-Site24x7) [ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.58 (339)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) vs [ManageEngine NetFlow Analyzer](https://www.capterra.com/p/172324/NetFlow-Analyzer/)[4.46 (95)](https://www.capterra.com/p/172324/NetFlow-Analyzer/reviews/) $95/year Price $245one time 4.6 Features 4.7 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/172324-251336/NetFlow-Analyzer-vs-ManageEngine-OpManager) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.63 (268)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) $10 Price $395/year 4.5 Features 4.7 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118128-172323/New-Relic-vs-ManageEngine-Applications-Manager) [ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.58 (339)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) vs [ManageEngine OpUtils](https://www.capterra.com/p/172325/ManageEngine-OpUtils/)[4.42 (130)](https://www.capterra.com/p/172325/ManageEngine-OpUtils/reviews/) $95/year Price $138/year 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/172325-251336/ManageEngine-OpUtils-vs-ManageEngine-OpManager) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.57 (368)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) $10 Price $15/month 4.5 Features 4.5 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/118128-135453/New-Relic-vs-Datadog-Cloud-Monitoring) [ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.58 (339)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) vs [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (256)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) $95/year Price $179/month 4.6 Features 4.5 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/21581-251336/PRTG-Network-Monitor-vs-ManageEngine-OpManager) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (256)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) $10 Price $179/month 4.5 Features 4.5 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/21581-118128/PRTG-Network-Monitor-vs-New-Relic) [ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.58 (339)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) vs [OpManager Nexus](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/)[4.59 (46)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews) $95/year Price $1233/year 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/251336-10008506/ManageEngine-OpManager-vs-ManageEngine-OpManager-Plus) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) $10 Price $1.75 4.5 Features 4.2 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-118128/N-central-vs-New-Relic) [ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.58 (339)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) vs [ManageEngine OpManager MSP](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/)[4.41 (75)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/) $95/year Price Contact vendor for pricing 4.6 Features 4.7 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/212602-251336/ManageEngine-OpManager-MSP-vs-ManageEngine-OpManager) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (199)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.70 (111)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/) $10 Price $50/month 4.5 Features 4.6 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/118128-135902/New-Relic-vs-Zabbix-Monitoring-Solution)