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better software since 1999
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Our software is ideal for human services and I/DD agencies, particularly those that offer multiple programs such as mental health, substance use disorder, housing and employment.
Designed for managed care organizations, hospital care coordination teams, case managers, social workers, nurses, community health workers, and more to streamline business processes.
Everything we need to provide services is easily in one place. We have successfully used Awards in various applications and it has been successful with each.
No sooner said than done. Worried about upcoming regulatory changes to the Mental Health field.
Our Project Manager is smart, creative and responsive. She is direct and honest about what options and customization are available.
Have to start many simple things from the top if you make a mistake. If you make a mistake while entering a service you have to start from the beginning, but for others you can click back.
I have had the pleasure of working with AWARDS since 2009 and any time an agency had to undergo the process of selection of an EHR, AWARDS was what was selected. It's the best bang for your buck.
They took the time to explain things thoroughly, discuss potential other uses and guide me if I was stuck.
We are very happy with AWARDS and always recommend it to any agency looking for a good electronic health record.
I keep in perspective what I would be getting often for much more money and realize there is very little I don't like.
The ability to cutomize the software to meet different needs and report on different metrics is another wonderful benefit of the software and one we take advantage of often.
Currently, the order is very sporadic and disjointed through each page.
We are also impressed by the wonderful customer service and accessabilty of Fhases staff for assistance with technical issues.
Fhases can sometimes be difficult to navigate with multiple screens.
This software has the ability to grow with your program and They are always prepared to help and very responsive when we have needed them.
Health Access Coordinators can get "locked out" of Fhases, which requires that another user stop what they are doing and unlock the system.
I think that customer service is most important with any product and this team is the best. They respond right away and are able to implement changes or requests quickly.
At this moment there isn't any thing that I don't like about the system.
Foothold
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Foothold
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FHASES
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