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Retail, Restaurant, C-Store, Liquor Store, Bars, Nightclubs, Cafes
A powerful, flexible POS system for restaurants, bars, and all types of eating establishments, found in thousands of restaurants in 89 countries.
It was easy to install and the customer service reps I dealt with over the years were mostly all helpful and friendly.
Very difficult to reconcile with transactions when doing bookkeeping. Their customer service is the worst.
The price was EXCELLENT compared to the competitors. The ease of use was so simple.
They are the worst I have ever seen/ once you sign up they will make it impossible to cancel.
Equipment and setup was great. The ability to duplicate items saves a ton of steps.
They charged me excessive fees and when I called to discuss it they lied and told me they were overcharging me and would refund/credit me. They never called back which is THEIR MO.
It is easy to make adjustments to the POS through their website to multiple stores. Some reporting functions are useful.
My bank was instructed not to accept any charges from them because they are fraudulent. They still continue to try to attempt to charge my account for monthly fees after being cancelled.
This POS was great, easy to use and you can syncronized to other cloud system inventory. Features and function are supply great actually for low-medium restaurant capacity.
After i complain the shut down the system and refuse to give me the information i needed to do payroll and tip calculation.
Customer service is always nice and helpful, stays on the phone, and then follows up afterward. Like the control panel and reporting.
Things go wrong, the printer drops offline a lot and needs help getting back. Sometimes its the wifi that reconfigures to a different wifi, sometimes the printer just randomly stops working.
Technical support has been great too. I love the backend real time reports and how easy it was to set up and change menu items.
Multiple price increases with no communication.
Lavu is a great POS system at an affordable price, systems like the one I have would have cost me double or triple of what I paid.
Have tried to cancel for 5 months, multiple emails, cases, conversations and promises to cancel, just got our 4th email this week that they can't process our card.
Sean D.: Hi, I'm Sean, bar lead. I give Lavu POS a four star rating. For more reviews like this, click below. In the past, I am familiar with Toast POS, Aloha POS. The primary reason that I was unable to keep using those in my professional career, mostly it was associated with cost. A few other things as far as licensing between bars and we just found that Lavu POS was a better solution for us overall. We chose Lavu, for one, because the interface was super easy to use. Training new staff, as it's a high turnover industry was a lot easier with the new system. And another big factor that played into it was cost. Moving from one of the bigger box POS's to something that was a little bit more manageable for us. And that easier integration was definitely a benefit. Getting started with POS Lavu was actually really simple. We had a lot of support from their staff. Anything from configuring menus to new user training and just getting our systems in place for running our nightly reports was a... it was a big benefit to have their support staff behind us the whole time. For anybody thinking about switching to POS Lavu, my best recommendation would actually be to just reach out to their sales team. They can give you a lot of great demos of the app, show you a lot of the features and functionalities that you may be looking for in a POS system. And overall, you can get a feel for their company culture and just the product that they're trying to get to you.
Harbortouch POS
Lavu POS
Top FeaturesHarbortouch POS
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