# Compare EHR YOUR WAY vs TherapyNotes, LLC 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare EHR YOUR WAY and TherapyNotes, LLC based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/118789-118981/EHR-YOUR-WAY-vs-TherapyNotes-com

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# EHR YOUR WAY vs TherapyNotes, LLC Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EHR YOUR WAYTherapyNotes, LLC2/4 selected

[EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.9 (527)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

[## EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.9 (527)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

Starting Price

$800.00/month

Value-for-Money

4.8

Functionality

4.8

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [527 reviews](#user-reviews)

Positive

520

Neutral

3

Negative

4

[## TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [955 reviews](#user-reviews)

Positive

899

Neutral

28

Negative

28

What’s your intended use case?

## Summary

* * *

Features in Mental Health EHR Software

24 / 33

Only EHR YOUR WAY

-   Customizable Reports
-   For Substance Abuse Therapy

Best performer

25 / 33

Only TherapyNotes, LLC

-   For Group Therapy
-   Patient Communications
-   Telemedicine

User satisfaction

User satisfaction

4.9

User reviews[527](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.8

Customer support

4.9

User satisfaction

4.7

User reviews[955](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$800Other, Per Month

-   Free version
-   Free trial

Price starts from

$59Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

\+ Inpatient/Outpatient + IOP + Groups + Couple's/Family Module + BH/Mental Health + IDD + Eating Disorders + Shelters + Foster Care + eRx + Labs + Chargemaster + Portal + Telehealth

Best for

Psychologists, therapists, psychiatrists, social workers, and mental health professionals.

## User reviews

Pros & cons

Daniel E.

LCSW

> "Mostly helpful was the clinical terms set already set up for me in order to make an accurate analysis of the patient's health status. Plus, the administrative..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7073274)

Andrew B.

IT Support Specialist

> "It doesn't allow me to create or modify my own reporting tools. While they have been great on creating reports as needed, I would wish to just do it myself."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7111577)

TM

Tarah M.

CEO

> "It helps us consistently meet documentation requirements for our state’s Medicaid program, as well as Medicare and commercial payers, which is critical for our..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072416)

Miranda F.

LCSW

> "What I like least about EHR your way is difficulty accessing initial assessments; recent changes with past information not being forwarded to annual assessment..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071530)

AF

Ariel F.

Front Office Supervisor

> "It consolidates many features, including a patient portal, note-taking, appointment scheduling, and billing, into one platform."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871)

RK

Rheros K.

Case Manager

> "There are also a lot of drop down menus that are redundant or unnecessary, which can make navigating a little difficult if you are new to the system."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7075608)

TM

Tarah M.

CEO

> "The EHR is fully customizable, customer service is very responsive and helpful, it has robust reporting options, and it increases efficiency end to end."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072416)

CD

Christy D.

Licensed Clinical Professional Counselor

> "The absence of spell-check in notes and occasional glitches can be annoying but are typically resolved through support quickly."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7036130)

AF

Ariel F.

Front Office Supervisor

> "The difference in billing, appointments, and patient data compared to Office Ally is remarkable. Because every practice has different needs and operates a..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871)

VD

Vic D.

Administrator

> "The user interface is not as intuitive or polished as some mainstream EHRs, and without proper onboarding, it can feel overwhelming."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7073591)

Ewa D.

Therapist

> "I am particularly impressed with the auto-fill options; they significantly streamline my documentation process and save me a substantial amount of time on daily..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070796)

WH

Walter H.

Behavioral Technician

> "I didn’t like that I could only use certain devices at my office to log in and complete my records."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7069997)

JH

Jeffrey H.

Staff Therapist

> "The ease of use has been crucial for me, especially as regards scheduling, accessing the portal for treatment progress notes, and the ability to easily identify..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070778)

DRG

Dr. Rhonda G.

Psychologist, CEO, Owner

> "The few times I have had issues (maybe 3 times in 7 years), it was something I just did not learn yet as I was in a new role and the customer service responded..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070732)

TM

Tarah M.

CEO

> "The reporting functionality is robust and allows us to track key clinical and operational metrics with ease."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072416)

VB

Virginia B.

Certified Recovery Specialist

> "If you forget to save as draft before changing screens, you might lose your work."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7066882)

AF

Ariel F.

Front Office Supervisor

> "EHR Your Way eliminated the need for those separate services, digitizing our notes. While the initial adjustment was significant, I now value the flexibility to..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871)

ED

Eriko D.

psychologist

> "it took some time and some experience using it before we could figure out how to customize it--for example, which items should be required, which items should..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6363676)

KG

Kara G.

Executive Director

> "With a smaller company the ease of setting up EHR Your Way and completing a specific program with the billing capture we needed was done with ease. "

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072266)

VR

Verified Reviewer

CEO

> "The consistency in addressing issues directly through the system can be a bit spotty, and at times the program is less intuitive than I would like."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7011360)

John Dale N.

Medical Specialist

> "The system is user-friendly and allows for flexibility in documentation, which makes daily workflows more efficient."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7082047)

AP

Anthony P.

Mental Health Specalist

> "Log outs during refreshes when entering notes (11PM) other than that only complain i have is trouble reaching tech support when needed"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6830161)

Sara E.

Clinical Supervisor

> "It has helped our organization stay connected through one source for notes, billing, and record keeping."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7068068)

GK

Gabrielle K.

Clinician I

> "There are some constant changes that are a little bit difficult to adjust to at first."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7074807)

MG

Michelle G.

Therapist

> "Overall, I would highly recommend EHR to any clinician who is looking for an easy, intuitive, cost-effective medical record platform that allows for..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7059298)

JL

Jordan L.

counselor

> "sometimes i get logged out when im using it so i wish they could fix this issue since sometimes im in the middle of doing something then have to restart"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6808987)

CM

Cory M.

Director of Compliance

> "Their flexibility allows us to tailor workflows, forms, and data fields to align perfectly with the operational requirements of our treatment centers."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6475657)

Deborah B.

Psychotherapist

> "I have on occasion had some difficulty rescheduling an appointment and sending the new link."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7067879)

CH

Christina H.

Therapist

> "I complete documentation efficiently thanks to the organization of EHR Your way and am able to keep track of client communication along with update charts all..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6633701)

AS

Aimee S.

Social Worker

> "Sometimes my internet is spotty and I will lose a document, I wish the document would save or that I could save it when the internet service isn’t great."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6635863)

MD

Makayla D.

Private Therapy Practice Owner-HAM Affiliate

> "We've found that EHRYourWay is easy, offers seamless documentation, and provides great reminders and internal communication features"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070531)

JC

Jessica C.

Outpatient Therapist

> "Sometimes EHR will have an error occur where a Client cannot be scheduled in a specific timeslot when availability is open."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6406386)

JG

Josie G.

CBRS worker Case Management

> "I like that you can customize the entire system, you just have to call but anything that you are wanting they can make it that way."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071266)

JA

Jonathan A.

Chief Medical Officer

> "interface is not the \*prettiest,\* occasionally slow to load but I'm splitting hairs, better mobile functionality would be nice, like for all EHRs."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253333)

Sara E.

Clinical Supervisor

> "It has been wonderful to know that I can easily access all prior and current client notes and documents with the click of a button."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7068068)

JM

Jesus M.

LPC

> "Using a mobile device to access the website can be tricky if you do not change the orientation on the phone."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6427265)

DR

Dana R.

Therapist

> "I like the features it offers for things like treatment plans and intake forms and I appreciate the reminders it offers for deadlines since this is something I..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6441962)

CT

Cheryl T.

Telehealth Psychotherapist

> "I am unable to block out recurring personal event times at this time but may be user error, not system problems."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6378160)

CM

Cory M.

Director of Compliance

> "This customization has streamlined our processes, making documentation faster and more efficient for staff, while also enhancing compliance with industry..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6475657)

JG

Josie G.

CBRS worker Case Management

> "It looks very bland when we used it and like it was all coded."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071266)

OF

Ohna F.

Therapist

> "The user interface is very simple and easy to navigate while also offering the company plenty of options to customize the platform to suit their needs."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7067938)

KH

Karen H.

Adm. Support Manager

> "Although the process is always daunting when changing EHR systems, our program is especially challenging as part of it is not insurance oriented. "

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253574)

LA

Liz A.

Administrator

> "We appreciate the extensive customization options that allow us to tailor the system to our specific needs. While there is room for improvement in the reporting..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6466340)

MM

Melody M.

Executive Director

> "We have so many billing rules and data reporting requirements that it seemed impossible to make it all happen."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253874)

JP

Jaemi P.

Data Analyst

> "Everything is organized in a logical way, which makes documentation and day-to-day tasks much faster."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7058444)

BJ

Brittany J.

Mental Health Professional

> "What I least like about EHR YOUR WAY is if I click on another link or document for a client to reference an intervention or information listed on another..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6104575)

JB

Jillian B.

BCBA

> "It especially helps that you can link the schedule with your google calendar too-"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7058462)

NL

Natalia L.

In Home Therapist

> "As a provider, I do not receive the total hours I have worked, only my supervisor can see the total hours."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6561434)

AM

Amy M.

Master Alcohol and Drug Counselor

> "I benefit from the feature that notify you when you are scheduling in a blocked window, when there is a conflict, or any adjust that needs to be made."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253588)

CB

Crystal B.

Mental Health Counselor

> "One of the cons to EHR is the program is a bit difficult to learn and navigate as a new user."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6669345)

AL

Angel L.

Director of Quality Assurance

> "The support is great and we have been able to grow significantly with support from EHR Your Way making adjustments along the way that we requested."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065692)

NH

Nicole H.

Behavioral Health Therapist

> "It's hard to think of anything that's been bad about it, other than behavioral health not being connected to medical within our agency - but this is not an EHR..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6645782)

KG

Kara G.

Executive Director

> "The ability to also utilize the programming and change as needed is another perk of using this service."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072266)

ES

Elizabeth S.

Licensed Professional Counselor

> "It would be better if we could make more changes on the user end or have a way to video chat with customer service because it can be time consuming for our..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6130742)

AF

Ariel F.

Front Office Supervisor

> "Initially, there were many convoluted steps, but the software has been revamped with a user-friendly interface and helpful features."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871)

SC

Savannah C.

Mental Health and Substance Abuse Counselor

> "The cost of the platform might be prohibitive for solo practitioners or those on a tight budget."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6655378)

JH

Jared H.

IT Systems Admin

> "EHR Your Way is a really great system and is adaptable for our needs when it comes to customizing forms or making updates as the industry evolves."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7015385)

SL

Samantha L.

Mental Health Case Management services

> "I haven’t experienced any “big” issues that aren’t relatively easy to fix"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7074785)

JA

Jonathan A.

Chief Medical Officer

> "We have a unique practice that we feared we'd have to fit into the rigid constraints of most EHRs, but EHRYW worked with us patiently and thoroughly to design a..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253333)

AM

Amy M.

Master Alcohol and Drug Counselor

> "I found it difficult at first to navigate a new system, and that was just me as a user."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253588)

JB

Jillian B.

BCBA

> "EHR helps me stay organized, schedule my days, and stay connected to coworkers as well."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7058462)

VB

Vanessa B.

Admin

> "Sometimes system is slow when others are online."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6351592)

AL

Ali L.

Mental Health Therapist

> "The ability to contact patient/client immediately through a safe portal has been the most beneficial."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7074933)

TM

Tabatha M.

Clinical Counselor

> "I often catch grammatical mistakes in practice system."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6250087)

BH

Brittany H.

Mental Health Therapist

> "I like that new features such as the client autopay option have been added over time."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7034799)

GD

Gabrielle D.

Quality Assurance

> "It can sometimes be hard to communicate with technical support"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6556540)

MD

Makayla D.

Private Therapy Practice Owner-HAM Affiliate

> "Documentation and communication has been quite seamless, and no discrepancies have been noted since switching to this system."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070531)

VR

Verified Reviewer

Admin Assistant

> "Billing side of things was confusing and too complicated."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6656677)

JB

James B.

Director

> "The layout is clean, intuitive, and customizable to fit my workflow."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7037420)

AE

Angelique E.

Behavioral therapist

> "Having to login is annoying, but that’s about it."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6382208)

Ewa D.

Therapist

> "The learning curve was minimal, allowing me to get up to speed quickly without the typical stress of switching software."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070796)

MM

Melody M.

Executive Director

> "After using other EHRs, it is really hard to find something negative to say about EHR YourWay."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253874)

Andrew B.

IT Support Specialist

> "They've been quick to reply to support tickets and I've enjoyed collaborating with their support team on customizations and troubleshooting."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7111577)

DC

David C.

Owner psychologist

> "I found it to be quite frustrating and disappointing overall and wasted a lot of time."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6661317)

LA

Liz A.

Administrator

> "The system’s high level of customization is a standout feature for us, allowing us to tailor it perfectly to our needs."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6466340)

CR

CARIN R.

Billing Lead

> "When EHR does updates they do not inform anyone and we login the next day and a bunch of things are different"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6097670)

Miranda F.

LCSW

> "What I like most about EHR your way is the ease of use, the ability to send and receive messages confidentially and with sufficiency."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071530)

HO

Heather O.

Counselor

> "Some struggles with diagnostic codes being incorrect"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6159296)

DRG

Dr. Rhonda G.

Psychologist, CEO, Owner

> "This program is so easy to use and helps me to communicate well with my employees, coworkers, and billing department efficiently and easily."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070732)

CA

Chelsea A.

Biller

> "I constantly have to close it and reopen it.."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___4705478)

[View Reviews](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

BH

Bhumi H.

Operations Specialist

> "Therapynotes was great for our team because it provided functions like appointment scheduling and notes for appointments."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987)

Michelle G.

Therapist

> "What makes this particularly concerning is that these claims were marked as successfully sent within the system, creating the impression they had..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

AW

Ashley W.

Owner

> "I’ve been a user for over a decade, and TherapyNotes has supported the growth of my group practice seamlessly."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

Michelle G.

Therapist

> "Due to a clearinghouse error affecting claims submitted through the TherapyNotes system, multiple claims were never received by the payer, resulting..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

Ali R.

LMFT

> "Also, I learned that they can handle my Medicare billing which I had no idea about."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135)

JM

Jessica M.

Licensed Professional Counselor

> "The most frustrating thing is that the program can be glitchy for the video conferencing, so I do have to have a back up alternative link for clients."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330)

AW

Ashley W.

Owner

> "The price is fair for the amount of functionality, reliability, and support included."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

Michelle G.

Therapist

> "We received an email in February 2026, but after speaking with another TherapyNotes user, I learned she did not receive any notification or the fax..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

MB

Melissa B.

Speech-Language Pathologist

> "Her customer service alone is reason enough for me to continue my TherapyNotes subscription."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269)

Michelle G.

Therapist

> "Claims were marked as sent but never transmitted due to a clearinghouse error, resulting in over $2,000 in lost reimbursement."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

AK

Alexander K.

Counsellor

> "This makes it really easy to access them whenever I need to and it also allows me to quickly filter through them to find any specific note I need to..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514)

DK

Darcie K.

HIM Director

> "tracking and reporting for missed appointments is extremely difficult, billing secondary insurances is not an easy process, areas for notes and memos..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431)

BM

Bridget M.

Owner

> "I love that Therapy Notes is user friendly interface that saves time and makes it easier for my staff to learn and navigate especially with having..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6576984)

ML

Mika L.

Biller

> "It doesn't allow you to add a new intake appointment for EAP services."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044)

AW

Ashley W.

Owner

> "The client portal is straightforward and easy for clients to use, with very few issues on their end."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

Michelle G.

Therapist

> "The issue was not identified in time, and I was required to manually reconstruct and fax claims."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

JM

Jessica M.

Licensed Professional Counselor

> "It is a simple EHR that is easy to navigate and keep notes organized."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330)

Michelle G.

Therapist

> "By the time the issue was identified, the claims had fallen outside the payer’s timely filing window."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

AW

Ashley W.

Owner

> "Their support team is responsive, knowledgeable, and genuinely cares about helping users."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

AH

Amands H.

APRN, Medication provider

> "Sending prescriptions is a nightmare, the tab to aend prescriptions will disappear and then reappear and then that tab takes 2-3 minutes to load."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6304059)

JE

John E.

Sole Proprietor

> "The note templates are easy to follow and can be easily customized. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7100555)

BH

Bhumi H.

Operations Specialist

> "The mobile app is good however in order to see the full overview you still have to use the website so the app is a bit useless."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987)

MB

Melissa B.

Speech-Language Pathologist

> "She is obviously an excellent employee and I hope this organization will recognize her and offer an incentive for her exceptional service."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269)

Michelle G.

Therapist

> "At this point, the continued back-and-forth over a clear service failure, without acknowledgment of responsibility, is unreasonable."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

SS

Shaquita S.

CEO PMHNP

> "You can add multiple locations if you practice in more than one place which is really neat."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786)

Michelle G.

Therapist

> "Support staff were initially courteous, but communication became increasingly vague and, at times, evasive."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

SS

Shaquita S.

CEO PMHNP

> "I loved the integration of telehealth into the system and the charting template."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786)

BH

Bhumi H.

Operations Specialist

> "We did find that some features could not be customized for specialized documenation."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987)

MLB

Mary Lou B.

LPC

> "Excellent in friendly and knowledgeable support services, set up to keep me compliant, helpful portal forms (which they keep adding to, recently..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6172387)

AK

Alexander K.

Counsellor

> "Writing case notes was something that used to take a long time and required me to create a whole new note every time. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514)

KR

Kaye R.

Licensed Clinical Psychologist

> "Excellent and quick telephone customer service with an expansive hours of operation, ease of insurance billing, simple design that is easy to follow,..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

PB

Paige B.

Sole Proprietor and Counselor

> "Hidden costs, random debits from my intended deposits, no customer care or loyalty at all"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6387711)

HR

Heather R.

Therapist

> "TherapyNotes has amazing customer service!"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7038450)

TW

Tiffany W.

Director of Operations

> "With my schedule being as busy as it is, it was hard for me to transition from my current EHR because of the steep learning curve."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6636699)

BB

Brenda B.

LPCC, ATR, LSAA

> "I love the support whenever I have an issue,e big or small."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881)

Michelle G.

Therapist

> "Communication around this issue was also inconsistent."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

BB

Brenda B.

LPCC, ATR, LSAA

> "I have been working with therapy notes for the past 4 years and have found it to be the best platform to use."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881)

KC

Kimberly C.

Owner and therapist

> "it does not track external authorization which is highly needed to EAP session"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6278335)

NM

Nancy M.

Licensed Professional Counselor

> "Therapy Notes allows me as an independent provider to feel secure in maintaining compliancy, securing PHI, and obtaining routine consents as needed."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4811773)

MB

Marie B.

Administrative Assistant

> "I must say the only thing I have a problem with is posting secondary payments from Medigap insurances. When I post secondary payments, I Type in the..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4801678)

AW

Ashley W.

Owner

> "TherapyNotes delivers strong value."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

KR

Kaye R.

Licensed Clinical Psychologist

> "Clients must contact an administrator in order to reset their own password; there is no reason this should be the case. When using a Telehealth..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

RP

Rebekah P.

Instructor, Counselor

> "It is quite comprehensive, and the free version allows access to several functions."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6651965)

ME

Mostafa E.

Director

> "It used to be good when it started now they just seem greedy for cash and up charge for everything with no customer service."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6303095)

ET

Ellie T.

Owner, Psychologist

> "I find the charting to be very user-friendly, and, if you're billing insurance, they include within their documentation everything that insurance..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6119886)

AH

Amanda H.

APRN, CNM, PMHNP-BC

> "There is no patient messaging system as most medication providers have for patients, this just means pt have to contact via email and another..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6150057)

WT

Walterson T.

Therapist

> "I like how templates for notes are transferable to subsequent notes"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6492380)

AH

Alixandra H.

Licensed Mental Health Counselor

> "I'm also unable to easily remove past billing on people's billing history that I wasn't yet using therapy notes for billing but was still using you..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4789795)

ML

Mika L.

Biller

> "Easy to understand, learning and operating the schedule is simple."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044)

DB

Dusty B.

Admin Assistant

> "Billing has been the most frustrating part which is unfortunate. If I could use a completely different system, I would."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6267986)

NS

Nina S.

Owner

> "I've been using TherapyNotes since I opened my private practice and have been extremely happy with it, especially in the past couple of years since..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6139512)

DK

Darcie K.

HIM Director

> "Reports and data collection is almost non existent."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431)

TG

Tara G.

Co-Founder, Co-Owner, Operator, SLP

> "The organization of the system was helpful in maintaining patient records."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6697421)

EF

Emily F.

Owner

> "It requires a lot of steps to send them via paper when certain insurance companies won't allow for electronic submission."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4981371)

AP

Amy P.

Mental Health Therapist

> "Anytime I have had trouble with billing or questions about anything TherapyNotes responds within 24 hours. When I reduced my client load to less..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4957629)

DB

Dusty B.

Admin Assistant

> "Claim scrubbing isn’t as good as other services."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6267986)

ID

Ilissa D.

Therapist

> "I can easily send things to my clients in this virtual day and age."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6660177)

BS

Bridget S.

LMFT

> "Every once in a while the text reminder function doesn't work and I wish there was a way to get that money back or prove it a reminder didn't send."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6186252)

Ali R.

LMFT

> "was so patient with me and addressed each question I had."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135)

KR

Kaye R.

Licensed Clinical Psychologist

> "Sometimes there is excessive clicking; I dislike that there is no one-click option to charge all/multiple copays for all clients at the end of the..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

MBO

Mary Beth O.

Billing Specialist

> "Everything is interconnected and the more you use it, the better you become at figuring why things happen in TherapyNotes"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6385183)

LM

Linday M.

Director

> "We can now use the group therapy option, but that means duplicating progress notes which is not our favorite activity anyway. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4815828)

JR

Jamie R.

Psychotherapist, owner

> "It is affordable and the features offered are extensive for the price."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6853600)

Desiree G.

Peer Support Worker

> "Just a little more pricey than some of the other products that are the same as this."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6677514)

TF

Tanice F.

Clinic Coordinator

> "As well, Therapy Notes executives listen to their users, actually inviting suggestions, and then working to implement solutions quickly. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6398602)

LP

Lois P.

Admin and therapist

> "The new change with the treatment plans/some infrequent issues that catch me off guard and I need to call for assist with - mostly with billing"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6165417)

RM

Regina M.

Practice Owner

> "Exceptional customer support and communication during the Change HealthCare cyber attack."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6233936)

DB

Dusty B.

Admin Assistant

> "I would not recommend TherapyNotes based off billing alone."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6267986)

JB

Jennifer B.

Counselor

> "I like that i didnt have to have 2 separate softwares for behavioral/ mental health"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6690376)

ME

Mostafa E.

Director

> "Website has been glitching for months."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6303095)

VR

Verified Reviewer

CEO

> "Very easy to keep track of therapy."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7061119)

KR

Kaye R.

Licensed Clinical Psychologist

> "This has proven to be an issue numerous times when the client needed to contact me to resend their link to access the portal."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

JM

Jessica M.

Licensed Professional Counselor

> "Overall it’s been great using therapynotes."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330)

RT

Rocky T.

Intake Coordinator

> "When switching from ZOOM to TN Telehealth, it has felt a bit clunky with multiple A/V issues."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6128813)

AW

Ashley W.

Owner

> "Very intuitive."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

JH

Julie H.

Therapist

> "I am all for security and verification, however this requires calling multiple times and waiting on hold over 30 minutes, listening to outgoing..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___3942304)

WB

Wendy B.

Owner and Licensed Psychologist

> "My experience has been fantastic on all areas of running a single private practice and growing into a large group private practice that accepts most..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6129445)

KR

Kaye R.

Licensed Clinical Psychologist

> "Also, it is a major inconvenience that clients cannot reset their own passwords on the portal."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

RM

Regina M.

Practice Owner

> "TherapyNotes makes clinical documentation very simple."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6233936)

JH

Jamie H.

LPC

> "The second is the lack of ease in trying to have a non-therapist or non-therapy related events through the platform."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6142709)

[View Reviews](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

## User interface

[EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)

4.88 (527)

4.67 (955)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

EHR YOUR WAY

24/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#features)

TherapyNotes, LLC

Top features

25/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/118981/TherapyNotes-com/#features)

### Recognition

No recognitions have been awarded to EHR YOUR WAY

No recognitions have been awarded to TherapyNotes, LLC

### Deployment & support

EHR YOUR WAY

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TherapyNotes, LLC

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

EHR YOUR WAY

-   By EHR YOUR WAY
-   Located in United States
-   Founded in 2008

TherapyNotes, LLC

-   By TherapyNotes, LLC
-   Located in United States
-   Founded in 2012

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[EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (527)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

vs

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

$800/month

Price

$29/month

4.8

Features

4.1

4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/118789-130400/EHR-YOUR-WAY-vs-TheraNest-Mental-Health)

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

vs

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

$59/month

Price

$29/month

4.5

Features

4.1

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/118981-130400/TherapyNotes-com-vs-TheraNest-Mental-Health)

[EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (527)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

vs

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.74 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

$800/month

Price

$49.95/month

4.8

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/118789-124769/EHR-YOUR-WAY-vs-CounSol-com)

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

vs

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.74 (827)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

$59/month

Price

$49.95/month

4.5

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/118981-124769/TherapyNotes-com-vs-CounSol-com)

[EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (527)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

vs

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.14 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

$800/month

Price

Contact vendor for pricing

4.8

Features

4.0

4.8

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/81298-118789/Valant-Behavioral-Health-EHR-vs-EHR-YOUR-WAY)

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

vs

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.14 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

$59/month

Price

Contact vendor for pricing

4.5

Features

4.0

4.7

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/81298-118981/Valant-Behavioral-Health-EHR-vs-TherapyNotes-com)