# Compare EHRYourWay vs Practice Mate 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare EHRYourWay and Practice Mate based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/118789-210524/EHR-YOUR-WAY-vs-Practice-Mate

---

# EHRYourWay vs Practice Mate Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EHRYourWayPractice Mate2/4 selected

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.9 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

[## EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.9 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.8

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [528 reviews](#user-reviews)

Positive

521

Neutral

3

Negative

4

[## Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

TB

TB

LB

Based on [171 reviews](#user-reviews)

Positive

156

Neutral

8

Negative

7

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## Send this comparison chart to my inbox

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## Summary

* * *

Features in Mental Health EHR Software

Best performer

32 / 33

Only EHRYourWay

-   AI Copilot
-   Charting
-   Coding Assistance

24 / 33

Only Practice Mate

-   Mobile App

User satisfaction

User satisfaction

4.9

User reviews[528](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.8

Customer support

4.9

User satisfaction

4.5

User reviews[171](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.6

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Outpatient & inpatient mental health clinics, psychiatric hospitals, addiction treatment, IOP/PHP, CCBHC, community mental health centers, residential treatment, and integrated care organizations.

Best for

Practice Mate by Office Ally is a practice management software that simplifies revenue cycle management, reporting, billing, and streamlined booking to increase practice efficiency.

## User reviews

Pros & cons

JW

Jennifer W.

Clinical Director

> "I love that it is fully customizable and all forms, reports, etc are able to be tailored to meet our needs as a growing behavioral health clinic!"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7119351)

Andrew B.

IT Support Specialist

> "It doesn't allow me to create or modify my own reporting tools. While they have been great on creating reports as needed, I would wish to just do it myself."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7111577)

Daniel E.

LCSW

> "Mostly helpful was the clinical terms set already set up for me in order to make an accurate analysis of the patient's health status. Plus, the administrative..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7073274)

RK

Rheros K.

Case Manager

> "There are also a lot of drop down menus that are redundant or unnecessary, which can make navigating a little difficult if you are new to the system."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7075608)

TM

Tarah M.

CEO

> "It helps us consistently meet documentation requirements for our state’s Medicaid program, as well as Medicare and commercial payers, which is critical for our..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072416)

Miranda F.

LCSW

> "What I like least about EHR your way is difficulty accessing initial assessments; recent changes with past information not being forwarded to annual assessment..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071530)

AF

Ariel F.

Front Office Supervisor

> "It consolidates many features, including a patient portal, note-taking, appointment scheduling, and billing, into one platform."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871)

VR

Verified Reviewer

CEO

> "The consistency in addressing issues directly through the system can be a bit spotty, and at times the program is less intuitive than I would like."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7011360)

TM

Tarah M.

CEO

> "The EHR is fully customizable, customer service is very responsive and helpful, it has robust reporting options, and it increases efficiency end to end."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072416)

GK

Gabrielle K.

Clinician I

> "There are some constant changes that are a little bit difficult to adjust to at first."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7074807)

AF

Ariel F.

Front Office Supervisor

> "The difference in billing, appointments, and patient data compared to Office Ally is remarkable. Because every practice has different needs and operates a..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871)

CD

Christy D.

Licensed Clinical Professional Counselor

> "The absence of spell-check in notes and occasional glitches can be annoying but are typically resolved through support quickly."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7036130)

John Dale N.

Medical Specialist

> "The system is user-friendly and allows for flexibility in documentation, which makes daily workflows more efficient."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7082047)

VD

Vic D.

Administrator

> "The user interface is not as intuitive or polished as some mainstream EHRs, and without proper onboarding, it can feel overwhelming."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7073591)

CM

Cory M.

Director of Compliance

> "Their flexibility allows us to tailor workflows, forms, and data fields to align perfectly with the operational requirements of our treatment centers."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6475657)

WH

Walter H.

Behavioral Technician

> "I didn’t like that I could only use certain devices at my office to log in and complete my records."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7069997)

Ewa D.

Therapist

> "I am particularly impressed with the auto-fill options; they significantly streamline my documentation process and save me a substantial amount of time on daily..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070796)

DRG

Dr. Rhonda G.

Psychologist, CEO, Owner

> "The few times I have had issues (maybe 3 times in 7 years), it was something I just did not learn yet as I was in a new role and the customer service responded..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070732)

CH

Christina H.

Therapist

> "I complete documentation efficiently thanks to the organization of EHR Your way and am able to keep track of client communication along with update charts all..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6633701)

AS

Aimee S.

Social Worker

> "Sometimes my internet is spotty and I will lose a document, I wish the document would save or that I could save it when the internet service isn’t great."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6635863)

DR

Dana R.

Therapist

> "I like the features it offers for things like treatment plans and intake forms and I appreciate the reminders it offers for deadlines since this is something I..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6441962)

JC

Jessica C.

Outpatient Therapist

> "Sometimes EHR will have an error occur where a Client cannot be scheduled in a specific timeslot when availability is open."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6406386)

CM

Cory M.

Director of Compliance

> "This customization has streamlined our processes, making documentation faster and more efficient for staff, while also enhancing compliance with industry..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6475657)

VB

Virginia B.

Certified Recovery Specialist

> "If you forget to save as draft before changing screens, you might lose your work."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7066882)

LA

Liz A.

Administrator

> "We appreciate the extensive customization options that allow us to tailor the system to our specific needs. While there is room for improvement in the reporting..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6466340)

AP

Anthony P.

Mental Health Specalist

> "Log outs during refreshes when entering notes (11PM) other than that only complain i have is trouble reaching tech support when needed"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6830161)

JH

Jeffrey H.

Staff Therapist

> "The ease of use has been crucial for me, especially as regards scheduling, accessing the portal for treatment progress notes, and the ability to easily identify..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070778)

JM

Jesus M.

LPC

> "Using a mobile device to access the website can be tricky if you do not change the orientation on the phone."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6427265)

TM

Tarah M.

CEO

> "The reporting functionality is robust and allows us to track key clinical and operational metrics with ease."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072416)

CT

Cheryl T.

Telehealth Psychotherapist

> "I am unable to block out recurring personal event times at this time but may be user error, not system problems."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6378160)

KT

Kate T.

Sr Compliance Manager

> "EHRYW was very helpful in the implementation process, ensuring that we had ample time and space to ask questions and explore the new environment. "

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7137093)

JL

Jordan L.

counselor

> "sometimes i get logged out when im using it so i wish they could fix this issue since sometimes im in the middle of doing something then have to restart"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6808987)

JH

Jared H.

IT Systems Admin

> "EHR Your Way is a really great system and is adaptable for our needs when it comes to customizing forms or making updates as the industry evolves."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7015385)

BJ

Brittany J.

Mental Health Professional

> "What I least like about EHR YOUR WAY is if I click on another link or document for a client to reference an intervention or information listed on another..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6104575)

AF

Ariel F.

Front Office Supervisor

> "EHR Your Way eliminated the need for those separate services, digitizing our notes. While the initial adjustment was significant, I now value the flexibility to..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871)

Deborah B.

Psychotherapist

> "I have on occasion had some difficulty rescheduling an appointment and sending the new link."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7067879)

AL

Ali L.

Mental Health Therapist

> "The ability to contact patient/client immediately through a safe portal has been the most beneficial."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7074933)

NL

Natalia L.

In Home Therapist

> "As a provider, I do not receive the total hours I have worked, only my supervisor can see the total hours."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6561434)

KG

Kara G.

Executive Director

> "With a smaller company the ease of setting up EHR Your Way and completing a specific program with the billing capture we needed was done with ease. "

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072266)

CB

Crystal B.

Mental Health Counselor

> "One of the cons to EHR is the program is a bit difficult to learn and navigate as a new user."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6669345)

Andrew B.

IT Support Specialist

> "They've been quick to reply to support tickets and I've enjoyed collaborating with their support team on customizations and troubleshooting."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7111577)

NH

Nicole H.

Behavioral Health Therapist

> "It's hard to think of anything that's been bad about it, other than behavioral health not being connected to medical within our agency - but this is not an EHR..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6645782)

LA

Liz A.

Administrator

> "The system’s high level of customization is a standout feature for us, allowing us to tailor it perfectly to our needs."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6466340)

ED

Eriko D.

psychologist

> "it took some time and some experience using it before we could figure out how to customize it--for example, which items should be required, which items should..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6363676)

Sara E.

Clinical Supervisor

> "It has helped our organization stay connected through one source for notes, billing, and record keeping."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7068068)

ES

Elizabeth S.

Licensed Professional Counselor

> "It would be better if we could make more changes on the user end or have a way to video chat with customer service because it can be time consuming for our..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6130742)

AJ

Amanda J.

Clinical Mental Health Therapist and Assistant Director of Family Centered Treatment

> "It’s actually so effective that I’ve never even had to reach out to customer support, but I believe that if I did, they would go either their way to make sure..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7078545)

SC

Savannah C.

Mental Health and Substance Abuse Counselor

> "The cost of the platform might be prohibitive for solo practitioners or those on a tight budget."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6655378)

MG

Michelle G.

Therapist

> "Overall, I would highly recommend EHR to any clinician who is looking for an easy, intuitive, cost-effective medical record platform that allows for..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7059298)

JG

Josie G.

CBRS worker Case Management

> "It looks very bland when we used it and like it was all coded."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071266)

SC

Shannon C.

Practice Manager

> "They have help our organization become better at documentation and chart efficiency."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7075820)

SL

Samantha L.

Mental Health Case Management services

> "I haven’t experienced any “big” issues that aren’t relatively easy to fix"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7074785)

AJ

Amanda J.

Clinical Mental Health Therapist and Assistant Director of Family Centered Treatment

> "Every interaction I’ve had with building forms and data entry have been excellent."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7078545)

GD

Gabrielle D.

Quality Assurance

> "It can sometimes be hard to communicate with technical support"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6556540)

MD

Makayla D.

Private Therapy Practice Owner-HAM Affiliate

> "We've found that EHRYourWay is easy, offers seamless documentation, and provides great reminders and internal communication features"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070531)

VR

Verified Reviewer

Admin Assistant

> "Billing side of things was confusing and too complicated."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6656677)

JG

Josie G.

CBRS worker Case Management

> "I like that you can customize the entire system, you just have to call but anything that you are wanting they can make it that way."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071266)

JA

Jonathan A.

Chief Medical Officer

> "interface is not the \*prettiest,\* occasionally slow to load but I'm splitting hairs, better mobile functionality would be nice, like for all EHRs."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253333)

Sara E.

Clinical Supervisor

> "It has been wonderful to know that I can easily access all prior and current client notes and documents with the click of a button."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7068068)

KH

Karen H.

Adm. Support Manager

> "Although the process is always daunting when changing EHR systems, our program is especially challenging as part of it is not insurance oriented. "

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253574)

JW

Jennifer W.

Clinical Director

> "We just began using EHRYW and already have benefitted from its many functions and reporting options. "

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7119351)

AE

Angelique E.

Behavioral therapist

> "Having to login is annoying, but that’s about it."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6382208)

SA

Shawn A.

Counselor

> "EHR YOUR WAY is customizable, user-friendly, and makes documentation faster, smoother, and more accurate.""

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7013625)

MM

Melody M.

Executive Director

> "We have so many billing rules and data reporting requirements that it seemed impossible to make it all happen."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253874)

OF

Ohna F.

Therapist

> "The user interface is very simple and easy to navigate while also offering the company plenty of options to customize the platform to suit their needs."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7067938)

DC

David C.

Owner psychologist

> "I found it to be quite frustrating and disappointing overall and wasted a lot of time."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6661317)

ML

Melissa L.

Psychologist

> "Charting is quick and I can keep track of my productivity with ease."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7075397)

CR

CARIN R.

Billing Lead

> "When EHR does updates they do not inform anyone and we login the next day and a bunch of things are different"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6097670)

JP

Jaemi P.

Data Analyst

> "Everything is organized in a logical way, which makes documentation and day-to-day tasks much faster."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7058444)

HO

Heather O.

Counselor

> "Some struggles with diagnostic codes being incorrect"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6159296)

JB

Jillian B.

BCBA

> "It especially helps that you can link the schedule with your google calendar too-"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7058462)

AM

Amy M.

Master Alcohol and Drug Counselor

> "I found it difficult at first to navigate a new system, and that was just me as a user."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253588)

RK

Rheros K.

Case Manager

> "I appreciate the option to fax from within the product, making it easy to use and saves time as a provider."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7075608)

VB

Vanessa B.

Admin

> "Sometimes system is slow when others are online."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6351592)

JW

Jennifer W.

Clinical Director

> "They provide very easy to understand instructions/training and have been exceptionally helpful in ensuring we have everything we need for our rollout. "

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7119351)

TM

Tabatha M.

Clinical Counselor

> "I often catch grammatical mistakes in practice system."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6250087)

AL

Angel L.

Director of Quality Assurance

> "The support is great and we have been able to grow significantly with support from EHR Your Way making adjustments along the way that we requested."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065692)

PD

Peggy D.

Mental Health Therapist

> "At times it feels very cumbersome and redundant clicking through the several components necessary to build a full treatment plan."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___3709450)

ED

Erika D.

Administrative staff

> "I like that fact that you can merge and split pdf on the platform without using the third party websites that required you to pay."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6654569)

MM

Melody M.

Executive Director

> "After using other EHRs, it is really hard to find something negative to say about EHR YourWay."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253874)

[View Reviews](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

TB

Tina B.

Director of RCM

> "Customer support, simplicity, no contract, affordability, and fast processing and claim turnaround. When CHC..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897)

TB

Tina B.

Director of RCM

> "The way the excel reports download requiring a number of irritating excel functions to allow one to sort and..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897)

TB

Tina B.

Manager

> "We can do all that is needed from one application for our patients and it's secure and compliant."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7089794)

AS

Anna S.

owner operator

> "There app video platform does not allow for my to pick virtual sessions, because I am not on the virtual..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744)

LB

Laura B.

Provider

> "I can submit all insurance claims, prepare billing statements; it has been an invaluable product for my private..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7042711)

BA

Barbara A.

Licensed Clinical Social Worker

> "This results in claims being rejected as "Duplicates," when in fact, they were inputted only once."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7080240)

SM

Susan M.

Therapist

> "They’ve added a video library that can help you not only learn how to use the software but it’s there 24/7 when..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336)

MR

Misty R.

Therapist

> "What I like least is how cumbersome it is to add new patients: the process is a bit tedious and it takes longer..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852)

CC

Carolyn C.

NP

> "Accurate, user-friendly software supported by responsive, high‑quality customer service that enhances every..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071102)

RK

Rhonda K.

Billing Coordinator

> "It is antiquated and needs improvement with billing, especially with reports (claims ready to be filed) and..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182)

MD

Marie D.

LICSW Mental Health Therapist

> "Practice Mate secures patient information online and is a good value for the monthly, deductible payment, which..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7057746)

AC

Angela C.

Admin Asst

> "Editing forms and/or invoices are not user-friendly or there is no capability to do this function."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846863)

LV

LAURIE V.

licensed massage therapist

> "As a very small business, this allows me to bill insurances, easily and at no additional cost! If I have an..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6847349)

PS

Patricia S.

Mental Health Therapist

> "The video appointment- virtual appointment feature is non functional for me. And it sends an email to my..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994908)

SM

Susan M.

Therapist

> "There is a little bit of a learning curve with any new system but for me most of the system made sense..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336)

RK

Rhonda K.

Billing Coordinator

> "Also, lacks a report that shows claim details before batching and filing claims."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182)

SC

Shelly C.

Owner, Billing Specialist

> "I feel thankful for the support I can get daily over the phone and when they can login to my computer and show..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6854532)

TC

Tonn C.

Owner

> "This is quite time consuming and labor intensive and not scalable when you're expanding your practice."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359)

HS

Henry S.

Psychologist

> "It keeps track of my clients information and makes billing easy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728)

ML

Marianne L.

PRACTICE MANAGER

> "It does not keep track of duplication."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034791)

GC

Genata C.

Clinical Psychologist

> "I am able to do my own billing with minimal effort and low overhead. "

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272)

SM

SALLY M.

Owner, Speech Pathologist

> "Time on line waiting for support, mild confusion in services offered original and new service center."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846835)

MR

Misty R.

Therapist

> "I also like the quick feedback if a claim was submitted incorrectly as well."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852)

MM

Mina M.

owner

> "Also doesn't keep more than about 100 claims / patient visits for viewing"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399)

LS

Leena S.

Physician

> "Easy billing excellent value for money fast reliable system I have been using for several years and wouldn’t..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7075425)

LB

Lauren B.

Occupational Therapist

> "Not being able to insert charts in documentation"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6582400)

KB

Kristen B.

Psychologist

> "The efficiency of submitting my claims each week is phenomenal."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071419)

KA

KIMBERLY A.

CODING AND BILLING SPECIALIST

> "I do still have glitch issues."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771)

GC

Genata C.

Clinical Psychologist

> "Practice Mate makes it easy to set up patient profiles and verify coverage. "

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272)

MS

Maya S.

Administrator

> "The other feature that does not work is when insurance payers retract the monies it is difficult to post the..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5057492)

IK

Ilene K.

Owner

> "It is a cost effective way to submit claims, obtain claims status and reconcile accounts for the small medical..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994013)

RK

Rhonda K.

Billing Coordinator

> "Too many steps when posting payments."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182)

MR

Misty R.

Therapist

> "The website is secure and HIPPA compliant without being overly complicated"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852)

BR

Barbara R.

Administrative Assistance

> "sometimes the telephone wait is long!"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848656)

AS

Alysha S.

LMFT

> "I also like that it stores all of my patient information and it's easy to edit."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034931)

ME

Melissa E.

Licensed Massage Therapist

> "The fee for certain claims, and the inability to submit claims to auto insurance companies"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046217)

TC

Tonn C.

Owner

> "Ironically, their antiquated interface makes it easier to use without all the confusing bells and whistles."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359)

QZ

Qinghui Z.

Doctor

> "no Chinese characters support and the insurance payment can't link to the billed visits automictically."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022520)

ME

Mark E.

Clinician

> "The billing system consistently works well and any issues are easily resolved."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034742)

MM

Mina M.

owner

> "Hard to find reports/invoices etc."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399)

AS

Anna S.

owner operator

> "Clients are able to go in and schedule their own appointments which we all find very helpful."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744)

HS

Henry S.

Psychologist

> "I don't want to learn a new system."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728)

AF

Angela F.

Office Manager

> "I appreciate the scheduling features and ability to have patients fill out intake documents online and keep..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046577)

JW

Jackie W.

Administrative

> "don't like that you can't make date changes on it once it goes through we are not all perfect an enter a..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5024187)

CP

Carolyn P.

Lab Manager

> "Most of our payors pay us through Practice Mate, it's quick, convenient, the tech support is good and they will..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4998700)

DB

Diane B.

Provider

> "I stopped looking for answers in the users manual because it is so big and detailed I get lost in the..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820)

TB

Tina B.

Director of RCM

> "I really like OA/PM and have been promoting it to small provider practices for at least the past 20 years."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897)

KO

Kathy O.

Medical biller

> "I don't like that we can't customize accounting reports."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4993992)

MF

Michelle F.

vp of operations

> "fixing repairable claims is easy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034714)

SM

Sarah M.

Psychotherapist

> "When there is a problem, it is a lot to sort out, but that is often with the insurance company, not practice..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5062145)

PK

Panagiotis K.

Owner Chiropractor

> "It was a good experience for the start of my clinic."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7143011)

SA

Stephen A.

Manager/Counselor

> "I think the most frustrating thing about PracticeMate are due to the necessities of compliance than product..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5034070)

KA

KIMBERLY A.

CODING AND BILLING SPECIALIST

> "That is very much appreciated when you are busy and don't have time to wait."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771)

JTJ

Jorn T J.

D.C. - Doctor of Chiropractic

> "Date entry (DOB, injury date etc.) is inconsistent."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5044338)

PH

Patrick H.

Owner

> "I am able to do an entire weeks worth of medical billing in only a few minutes. Plus, adding new patients or..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5029002)

FL

Frances L.

admin assistant

> "User friendly for people that are not computer savvy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6797970)

NC

Nancy C.

Licensed Acupuncturist

> "Practice Mate allows me to bill insurance quickly and easily, and the customer service is very helpful when I..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5001142)

TD

Tuan D.

Physician/Medical Director

> "Prescription part has a lot of features that seem very poorly designed."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317)

AF

Angela F.

Office Manager

> "I have found their customer service to be good and their scheduled training sessions to be Extremely helpful,..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046577)

GG

Gabrielle G.

Billing Manager

> "Some of the canned reports don't seem to work."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022347)

AH

Amy H.

Clinical Social Worker

> "Simple and easy to use, inexpensive, and ability to be able to track notes if I wish to do so."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846184)

JK

James K.

PRESIDENT

> "As with all Cloud systems, we are at the mercy of network connections."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046482)

CS

Catherine S.

Provider

> "I would recommend Practice Mate to anyone running a small practice."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7060740)

TD

Tuan D.

Physician/Medical Director

> "Many small details and features difficult for me to explain."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317)

KW

Kate W.

Practice Manager

> "Scheduling options were great, interface is very user friendly and intuitive."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6697303)

TN

Tammy N.

LPC

> "I don't like the fact that all the practitioners can see each others reports."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5021862)

CB

Caroljean B.

clinical psychologist

> "Excellent product, service, value, and customer support."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035337)

JG

Jane G.

Clinical Psychologist

> "Had trouble with the practice management area which I tired briefly."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4995113)

SG

Susanne G.

Licensed Mental Health Counselor

> "Once I learned practice mate, it name quite easy to use and I have rarely had a problem that could not be..."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071410)

DB

Diane B.

Provider

> "I would have way more overhead if I could not have learned of this program."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820)

AF

Angela F.

Office Manager

> "It also makes filing claims and tracking payments/accounts a breeze."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046577)

TD

Tuan D.

Physician/Medical Director

> "Not dynamic."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317)

JC

Julie C.

Billing Specialist

> "Premier (not sure what the actual name is) Onboarding was extremely helpful"

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035496)

JA

Julie A.

psychologist

> "Too costly once one retires."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4999974)

CB

Caroljean B.

clinical psychologist

> "Excellent customer support."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7035337)

SCC

Sik Chi C.

Acupuncturist

> "Fee if not careful."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994183)

LK

Lori K.

Owner Licensed Professional Counselor

> "Great value for the money and security has been great."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070805)

AR

Amanda R.

OFFICE MANAGER

> "Billing was difficult and lengthy."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4635768)

KB

Kate B.

Psychologist

> "Overall it is very easy to use."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071057)

SL

Sierra L.

Chiropractic physician

> "Canceling is a pain."

[See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4874360)

[View Reviews](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

## User interface

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)

4.88 (528)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)

4.55 (171)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

EHRYourWay

Top features

32/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#features)

Practice Mate

24/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/210524/Practice-Mate/#features)

### Recognition

EHRYourWay

Best Value Mental Health EHRSoftware (2026) 

Best Value Mental Health EHRSoftware (2025) 

Practice Mate is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

EHRYourWay

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Practice Mate

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

EHRYourWay

-   By EHR YOUR WAY
-   Located in United States
-   Founded in 2008

Practice Mate

-   By Office Ally
-   Located in United States
-   Founded in

## Popular Comparisons

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

vs

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4.8

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[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

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Contact vendor for pricing

Price

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4.4

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4.5

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[View full comparison](https://www.capterra.com/compare/124769-210524/CounSol-com-vs-Practice-Mate)

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

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[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Contact vendor for pricing

Price

$29/month

4.8

Features

4.1

4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/118789-130400/EHR-YOUR-WAY-vs-TheraNest-Mental-Health)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

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[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Contact vendor for pricing

Price

$69/month

4.4

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/118981-210524/TherapyNotes-com-vs-Practice-Mate)

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

vs

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Contact vendor for pricing

Price

$49/month

4.8

Features

4.3

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/118789-130710/EHR-YOUR-WAY-vs-SimplePractice)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

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Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.0

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/81298-210524/Valant-Behavioral-Health-EHR-vs-Practice-Mate)

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.8

Features

4.4

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/118789-180899/EHR-YOUR-WAY-vs-Alleva)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

[Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.69 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

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Price

Contact vendor for pricing

4.4

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/156391-210524/Kipu-EMR-vs-Practice-Mate)

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

vs

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

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Price

$49.95/month

4.8

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/118789-124769/EHR-YOUR-WAY-vs-CounSol-com)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

[Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

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Price

$75/month

4.4

Features

4.4

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/144484-210524/InSync-EMR-vs-Practice-Mate)

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

vs

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.15 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.8

Features

4.0

4.8

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/81298-118789/Valant-Behavioral-Health-EHR-vs-EHR-YOUR-WAY)

[Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.55 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/)

vs

[BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/)

Contact vendor for pricing

Price

$59/month

4.4

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/73807-210524/BestNotes-vs-Practice-Mate)