# Compare EHR YOUR WAY vs Prime Suite 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare EHR YOUR WAY and Prime Suite based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/118789-222077/EHR-YOUR-WAY-vs-Greenway-Health-Prime-Suite

---

# EHR YOUR WAY vs Prime Suite Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EHR YOUR WAYPrime Suite2/4 selected

[EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.9 (527)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

[Prime Suite](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/)[3.8 (205)](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/reviews/)

[## EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.9 (527)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

Starting Price

$800.00/month

Value-for-Money

4.8

Functionality

4.8

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [527 reviews](#user-reviews)

Positive

520

Neutral

3

Negative

4

[## Prime Suite](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/)[3.8 (205)](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.8

Functionality

3.7

Ease of Use

3.8

Customer Service

3.8

Reviews Sentiment

RM

BL

Based on [205 reviews](#user-reviews)

Positive

150

Neutral

18

Negative

37

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

Highest Rated

### Zanda

4.6 (204)

* * *

Starting Price

$19.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

### Remedly

4.6 (77)

* * *

Starting Price

$89.00

Per Month

Free Trial

Free Version

* * *

User rating

91%

of reviewers  
rated it above 4 stars

* * *

### NextGen Office

4.0 (1,278)

* * *

Starting Price

$300.00

Free Trial

Free Version

* * *

User rating

79%

of reviewers  
rated it above 4 stars

* * *

### Tebra

3.9 (1,356)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

74%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 5,977 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

89%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Patient Records Management

4.9

Charting

4.8

Patient Scheduling

4.8

Document Management

4.8

63%Fit

Missing features

Not enough reviews

Feature ratings

HIPAA Compliant

NA

Patient Records Management

3.5

Charting

4.5

Patient Scheduling

3.8

Document Management

2.0

User satisfaction

User satisfaction

4.9

User reviews[527](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.8

Customer support

4.9

User satisfaction

3.8

User reviews[205](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/reviews/)

Ease of use

3.8

Functionality

3.7

Value for money

3.8

Customer support

3.8

Price starts from

Price starts from

$800Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

\+ Inpatient/Outpatient + IOP + Groups + Couple's/Family Module + BH/Mental Health + IDD + Eating Disorders + Shelters + Foster Care + eRx + Labs + Chargemaster + Portal + Telehealth

Best for

Not provided by vendor

## User reviews

Pros & cons

Daniel E.

LCSW

> "Mostly helpful was the clinical terms set already set up for me in order to make an accurate analysis of the patient's health status. Plus, the administrative..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7073274)

Andrew B.

IT Support Specialist

> "It doesn't allow me to create or modify my own reporting tools. While they have been great on creating reports as needed, I would wish to just do it myself."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7111577)

TM

Tarah M.

CEO

> "It helps us consistently meet documentation requirements for our state’s Medicaid program, as well as Medicare and commercial payers, which is critical for our..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072416)

Miranda F.

LCSW

> "What I like least about EHR your way is difficulty accessing initial assessments; recent changes with past information not being forwarded to annual assessment..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071530)

AF

Ariel F.

Front Office Supervisor

> "It consolidates many features, including a patient portal, note-taking, appointment scheduling, and billing, into one platform."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871)

RK

Rheros K.

Case Manager

> "There are also a lot of drop down menus that are redundant or unnecessary, which can make navigating a little difficult if you are new to the system."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7075608)

TM

Tarah M.

CEO

> "The EHR is fully customizable, customer service is very responsive and helpful, it has robust reporting options, and it increases efficiency end to end."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072416)

CD

Christy D.

Licensed Clinical Professional Counselor

> "The absence of spell-check in notes and occasional glitches can be annoying but are typically resolved through support quickly."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7036130)

AF

Ariel F.

Front Office Supervisor

> "The difference in billing, appointments, and patient data compared to Office Ally is remarkable. Because every practice has different needs and operates a..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871)

VD

Vic D.

Administrator

> "The user interface is not as intuitive or polished as some mainstream EHRs, and without proper onboarding, it can feel overwhelming."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7073591)

Ewa D.

Therapist

> "I am particularly impressed with the auto-fill options; they significantly streamline my documentation process and save me a substantial amount of time on daily..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070796)

WH

Walter H.

Behavioral Technician

> "I didn’t like that I could only use certain devices at my office to log in and complete my records."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7069997)

JH

Jeffrey H.

Staff Therapist

> "The ease of use has been crucial for me, especially as regards scheduling, accessing the portal for treatment progress notes, and the ability to easily identify..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070778)

DRG

Dr. Rhonda G.

Psychologist, CEO, Owner

> "The few times I have had issues (maybe 3 times in 7 years), it was something I just did not learn yet as I was in a new role and the customer service responded..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070732)

TM

Tarah M.

CEO

> "The reporting functionality is robust and allows us to track key clinical and operational metrics with ease."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072416)

VB

Virginia B.

Certified Recovery Specialist

> "If you forget to save as draft before changing screens, you might lose your work."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7066882)

AF

Ariel F.

Front Office Supervisor

> "EHR Your Way eliminated the need for those separate services, digitizing our notes. While the initial adjustment was significant, I now value the flexibility to..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871)

ED

Eriko D.

psychologist

> "it took some time and some experience using it before we could figure out how to customize it--for example, which items should be required, which items should..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6363676)

KG

Kara G.

Executive Director

> "With a smaller company the ease of setting up EHR Your Way and completing a specific program with the billing capture we needed was done with ease. "

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072266)

VR

Verified Reviewer

CEO

> "The consistency in addressing issues directly through the system can be a bit spotty, and at times the program is less intuitive than I would like."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7011360)

John Dale N.

Medical Specialist

> "The system is user-friendly and allows for flexibility in documentation, which makes daily workflows more efficient."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7082047)

AP

Anthony P.

Mental Health Specalist

> "Log outs during refreshes when entering notes (11PM) other than that only complain i have is trouble reaching tech support when needed"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6830161)

Sara E.

Clinical Supervisor

> "It has helped our organization stay connected through one source for notes, billing, and record keeping."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7068068)

GK

Gabrielle K.

Clinician I

> "There are some constant changes that are a little bit difficult to adjust to at first."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7074807)

MG

Michelle G.

Therapist

> "Overall, I would highly recommend EHR to any clinician who is looking for an easy, intuitive, cost-effective medical record platform that allows for..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7059298)

JL

Jordan L.

counselor

> "sometimes i get logged out when im using it so i wish they could fix this issue since sometimes im in the middle of doing something then have to restart"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6808987)

CM

Cory M.

Director of Compliance

> "Their flexibility allows us to tailor workflows, forms, and data fields to align perfectly with the operational requirements of our treatment centers."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6475657)

Deborah B.

Psychotherapist

> "I have on occasion had some difficulty rescheduling an appointment and sending the new link."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7067879)

CH

Christina H.

Therapist

> "I complete documentation efficiently thanks to the organization of EHR Your way and am able to keep track of client communication along with update charts all..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6633701)

AS

Aimee S.

Social Worker

> "Sometimes my internet is spotty and I will lose a document, I wish the document would save or that I could save it when the internet service isn’t great."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6635863)

MD

Makayla D.

Private Therapy Practice Owner-HAM Affiliate

> "We've found that EHRYourWay is easy, offers seamless documentation, and provides great reminders and internal communication features"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070531)

JC

Jessica C.

Outpatient Therapist

> "Sometimes EHR will have an error occur where a Client cannot be scheduled in a specific timeslot when availability is open."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6406386)

JG

Josie G.

CBRS worker Case Management

> "I like that you can customize the entire system, you just have to call but anything that you are wanting they can make it that way."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071266)

JA

Jonathan A.

Chief Medical Officer

> "interface is not the \*prettiest,\* occasionally slow to load but I'm splitting hairs, better mobile functionality would be nice, like for all EHRs."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253333)

Sara E.

Clinical Supervisor

> "It has been wonderful to know that I can easily access all prior and current client notes and documents with the click of a button."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7068068)

JM

Jesus M.

LPC

> "Using a mobile device to access the website can be tricky if you do not change the orientation on the phone."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6427265)

DR

Dana R.

Therapist

> "I like the features it offers for things like treatment plans and intake forms and I appreciate the reminders it offers for deadlines since this is something I..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6441962)

CT

Cheryl T.

Telehealth Psychotherapist

> "I am unable to block out recurring personal event times at this time but may be user error, not system problems."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6378160)

CM

Cory M.

Director of Compliance

> "This customization has streamlined our processes, making documentation faster and more efficient for staff, while also enhancing compliance with industry..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6475657)

JG

Josie G.

CBRS worker Case Management

> "It looks very bland when we used it and like it was all coded."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071266)

OF

Ohna F.

Therapist

> "The user interface is very simple and easy to navigate while also offering the company plenty of options to customize the platform to suit their needs."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7067938)

KH

Karen H.

Adm. Support Manager

> "Although the process is always daunting when changing EHR systems, our program is especially challenging as part of it is not insurance oriented. "

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253574)

LA

Liz A.

Administrator

> "We appreciate the extensive customization options that allow us to tailor the system to our specific needs. While there is room for improvement in the reporting..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6466340)

MM

Melody M.

Executive Director

> "We have so many billing rules and data reporting requirements that it seemed impossible to make it all happen."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253874)

JP

Jaemi P.

Data Analyst

> "Everything is organized in a logical way, which makes documentation and day-to-day tasks much faster."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7058444)

BJ

Brittany J.

Mental Health Professional

> "What I least like about EHR YOUR WAY is if I click on another link or document for a client to reference an intervention or information listed on another..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6104575)

JB

Jillian B.

BCBA

> "It especially helps that you can link the schedule with your google calendar too-"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7058462)

NL

Natalia L.

In Home Therapist

> "As a provider, I do not receive the total hours I have worked, only my supervisor can see the total hours."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6561434)

AM

Amy M.

Master Alcohol and Drug Counselor

> "I benefit from the feature that notify you when you are scheduling in a blocked window, when there is a conflict, or any adjust that needs to be made."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253588)

CB

Crystal B.

Mental Health Counselor

> "One of the cons to EHR is the program is a bit difficult to learn and navigate as a new user."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6669345)

AL

Angel L.

Director of Quality Assurance

> "The support is great and we have been able to grow significantly with support from EHR Your Way making adjustments along the way that we requested."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065692)

NH

Nicole H.

Behavioral Health Therapist

> "It's hard to think of anything that's been bad about it, other than behavioral health not being connected to medical within our agency - but this is not an EHR..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6645782)

KG

Kara G.

Executive Director

> "The ability to also utilize the programming and change as needed is another perk of using this service."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072266)

ES

Elizabeth S.

Licensed Professional Counselor

> "It would be better if we could make more changes on the user end or have a way to video chat with customer service because it can be time consuming for our..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6130742)

AF

Ariel F.

Front Office Supervisor

> "Initially, there were many convoluted steps, but the software has been revamped with a user-friendly interface and helpful features."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871)

SC

Savannah C.

Mental Health and Substance Abuse Counselor

> "The cost of the platform might be prohibitive for solo practitioners or those on a tight budget."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6655378)

JH

Jared H.

IT Systems Admin

> "EHR Your Way is a really great system and is adaptable for our needs when it comes to customizing forms or making updates as the industry evolves."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7015385)

SL

Samantha L.

Mental Health Case Management services

> "I haven’t experienced any “big” issues that aren’t relatively easy to fix"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7074785)

JA

Jonathan A.

Chief Medical Officer

> "We have a unique practice that we feared we'd have to fit into the rigid constraints of most EHRs, but EHRYW worked with us patiently and thoroughly to design a..."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253333)

AM

Amy M.

Master Alcohol and Drug Counselor

> "I found it difficult at first to navigate a new system, and that was just me as a user."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253588)

JB

Jillian B.

BCBA

> "EHR helps me stay organized, schedule my days, and stay connected to coworkers as well."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7058462)

VB

Vanessa B.

Admin

> "Sometimes system is slow when others are online."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6351592)

AL

Ali L.

Mental Health Therapist

> "The ability to contact patient/client immediately through a safe portal has been the most beneficial."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7074933)

TM

Tabatha M.

Clinical Counselor

> "I often catch grammatical mistakes in practice system."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6250087)

BH

Brittany H.

Mental Health Therapist

> "I like that new features such as the client autopay option have been added over time."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7034799)

GD

Gabrielle D.

Quality Assurance

> "It can sometimes be hard to communicate with technical support"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6556540)

MD

Makayla D.

Private Therapy Practice Owner-HAM Affiliate

> "Documentation and communication has been quite seamless, and no discrepancies have been noted since switching to this system."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070531)

VR

Verified Reviewer

Admin Assistant

> "Billing side of things was confusing and too complicated."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6656677)

JB

James B.

Director

> "The layout is clean, intuitive, and customizable to fit my workflow."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7037420)

AE

Angelique E.

Behavioral therapist

> "Having to login is annoying, but that’s about it."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6382208)

Ewa D.

Therapist

> "The learning curve was minimal, allowing me to get up to speed quickly without the typical stress of switching software."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070796)

MM

Melody M.

Executive Director

> "After using other EHRs, it is really hard to find something negative to say about EHR YourWay."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253874)

Andrew B.

IT Support Specialist

> "They've been quick to reply to support tickets and I've enjoyed collaborating with their support team on customizations and troubleshooting."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7111577)

DC

David C.

Owner psychologist

> "I found it to be quite frustrating and disappointing overall and wasted a lot of time."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6661317)

LA

Liz A.

Administrator

> "The system’s high level of customization is a standout feature for us, allowing us to tailor it perfectly to our needs."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6466340)

CR

CARIN R.

Billing Lead

> "When EHR does updates they do not inform anyone and we login the next day and a bunch of things are different"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6097670)

Miranda F.

LCSW

> "What I like most about EHR your way is the ease of use, the ability to send and receive messages confidentially and with sufficiency."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071530)

HO

Heather O.

Counselor

> "Some struggles with diagnostic codes being incorrect"

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6159296)

DRG

Dr. Rhonda G.

Psychologist, CEO, Owner

> "This program is so easy to use and helps me to communicate well with my employees, coworkers, and billing department efficiently and easily."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070732)

CA

Chelsea A.

Biller

> "I constantly have to close it and reopen it.."

[See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___4705478)

[View Reviews](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

RM

Renee M.

Office Software Support

> "Staff are able to customize screens, templates, filters across the entire software application that best..."

[See full review](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/#Capterra___3563394)

CH

Candace H.

Practice operations manager

> "I have had a support ticket open for 253 days for an error with pulling prescription history."

[See full review](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/#SoftwareAdvice___4942274)

Bob L.

Medical Director

> "It provide a stable platform for our function, medical billing."

[See full review](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/#Capterra___6026647)

ES

Elena S.

Physician

> "They have been charging us for features that we don’t use and our representative occasionally responds to..."

[See full review](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/#SoftwareAdvice___4580642)

CB

Carol B.

Billing Manager

> "The medical charting was very simple to use."

[See full review](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/#Capterra___6705291)

CH

Candace H.

Practice operations manager

> "Not a single person has contacted me, I asked for a supervisor and there isn't on."

[See full review](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/#SoftwareAdvice___4942274)

RM

Renee M.

Office Software Support

> "One of the main pros for Prime Suite is its user flexibility."

[See full review](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/#Capterra___3563394)

Bob L.

Medical Director

> "I lost the chance to follow-up collections of outstanding accounts. "

[See full review](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/#Capterra___6026647)

[View Reviews](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/reviews/)

## User interface

[EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)

4.88 (527)

[Prime Suite](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/)

3.82 (205)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

EHR YOUR WAY

Top features

30/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#features)

Prime Suite

15/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/#features)

### Recognition

No recognitions have been awarded to EHR YOUR WAY

No recognitions have been awarded to Prime Suite

### Deployment & support

EHR YOUR WAY

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Prime Suite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

EHR YOUR WAY

-   By EHR YOUR WAY
-   Located in United States
-   Founded in 2008

Prime Suite

-   By Greenway Health
-   Located in United States
-   Founded in 1982

## Popular Comparisons

[EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (527)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$800/month

Price

$0

4.8

Features

4.3

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/118789-195467/EHR-YOUR-WAY-vs-Care-Patron)

[Prime Suite](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/)[3.82 (205)](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/reviews/)

vs

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (709)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Contact vendor for pricing

Price

$49/month

3.7

Features

4.2

3.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/136876-222077/Pediatric-Therapy-EMR-vs-Greenway-Health-Prime-Suite)

[EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (527)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

$800/month

Price

Contact vendor for pricing

4.8

Features

4.4

4.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/118789-180899/EHR-YOUR-WAY-vs-Alleva)

[Prime Suite](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/)[3.82 (205)](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.7

Features

4.4

3.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/180899-222077/Alleva-vs-Greenway-Health-Prime-Suite)

[EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (527)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

vs

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

$800/month

Price

$29/month

4.8

Features

4.1

4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/118789-130400/EHR-YOUR-WAY-vs-TheraNest-Mental-Health)

[Prime Suite](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/)[3.82 (205)](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.7

Features

4.4

3.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/124590-222077/EMA-vs-Greenway-Health-Prime-Suite)

[EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (527)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

vs

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,819)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

$800/month

Price

$49/month

4.8

Features

4.3

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/118789-130710/EHR-YOUR-WAY-vs-SimplePractice)

[Prime Suite](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/)[3.82 (205)](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Contact vendor for pricing

Price

$0

3.7

Features

4.3

3.8

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/195467-222077/Care-Patron-vs-Greenway-Health-Prime-Suite)

[EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (527)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

vs

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (828)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

$800/month

Price

$49.95/month

4.8

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/118789-124769/EHR-YOUR-WAY-vs-CounSol-com)

[Prime Suite](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/)[3.82 (205)](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/reviews/)

vs

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.39 (447)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.7

Features

4.4

3.8

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/122278-222077/EpicCare-EMR-vs-Greenway-Health-Prime-Suite)

[EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (527)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

vs

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.14 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

$800/month

Price

Contact vendor for pricing

4.8

Features

4.0

4.8

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/81298-118789/Valant-Behavioral-Health-EHR-vs-EHR-YOUR-WAY)

[Prime Suite](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/)[3.82 (205)](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/reviews/)

vs

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (904)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.7

Features

3.8

3.8

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/98735-222077/athenaOne-vs-Greenway-Health-Prime-Suite)