# Compare EHRYourWay vs Qualifacts Credible 2026 | Capterra > Unsure of what to choose? Check Capterra to compare EHRYourWay and Qualifacts Credible based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/118789-267146/EHR-YOUR-WAY-vs-Credible --- # EHRYourWay vs Qualifacts Credible Features and Cost Comparison Last updated April 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: EHRYourWayQualifacts Credible2/4 selected [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.9 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) [Qualifacts Credible](https://www.capterra.com/p/267146/Credible/)[3.9 (72)](https://www.capterra.com/p/267146/Credible/reviews/) [## EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.9 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment Based on [528 reviews](#user-reviews) Positive 521 Neutral 3 Negative 4 [## Qualifacts Credible](https://www.capterra.com/p/267146/Credible/)[3.9 (72)](https://www.capterra.com/p/267146/Credible/reviews/) Starting Price Contact vendor Value-for-Money 3.6 Functionality 3.8 Ease of Use 4 Customer Service 3.5 Reviews Sentiment MB TC MB Based on [72 reviews](#user-reviews) Positive 56 Neutral 10 Negative 6 ## Not a match? 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What’s your intended use case? ## Summary * * * Features in Mental Health EHR Software Best performer 32 / 33 Only EHRYourWay - AI Copilot 32 / 33 Only Qualifacts Credible - Mobile App User satisfaction User satisfaction 4.9 User reviews[528](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 4.8 Customer support 4.9 User satisfaction 3.9 User reviews[72](https://www.capterra.com/p/267146/Credible/reviews/) Ease of use 4.0 Functionality 3.8 Value for money 3.6 Customer support 3.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Outpatient & inpatient mental health clinics, psychiatric hospitals, addiction treatment, IOP/PHP, CCBHC, community mental health centers, residential treatment, and integrated care organizations. Best for Enterprise-level, EHR solution for large community mental health centers, multi-location/specialty agencies, CCBHCs, residential/inpatient facilities, IDD/autism agencies, public health, and more. ## User reviews Pros & cons Daniel E. LCSW > "Mostly helpful was the clinical terms set already set up for me in order to make an accurate analysis of the patient's health status. Plus, the administrative..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7073274) Andrew B. IT Support Specialist > "It doesn't allow me to create or modify my own reporting tools. While they have been great on creating reports as needed, I would wish to just do it myself." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7111577) TM Tarah M. CEO > "It helps us consistently meet documentation requirements for our state’s Medicaid program, as well as Medicare and commercial payers, which is critical for our..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072416) Miranda F. LCSW > "What I like least about EHR your way is difficulty accessing initial assessments; recent changes with past information not being forwarded to annual assessment..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071530) AF Ariel F. Front Office Supervisor > "It consolidates many features, including a patient portal, note-taking, appointment scheduling, and billing, into one platform." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871) RK Rheros K. Case Manager > "There are also a lot of drop down menus that are redundant or unnecessary, which can make navigating a little difficult if you are new to the system." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7075608) TM Tarah M. CEO > "The EHR is fully customizable, customer service is very responsive and helpful, it has robust reporting options, and it increases efficiency end to end." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072416) VD Vic D. Administrator > "The user interface is not as intuitive or polished as some mainstream EHRs, and without proper onboarding, it can feel overwhelming." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7073591) AF Ariel F. Front Office Supervisor > "The difference in billing, appointments, and patient data compared to Office Ally is remarkable. Because every practice has different needs and operates a..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871) WH Walter H. Behavioral Technician > "I didn’t like that I could only use certain devices at my office to log in and complete my records." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7069997) JW Jennifer W. Clinical Director > "I love that it is fully customizable and all forms, reports, etc are able to be tailored to meet our needs as a growing behavioral health clinic!" [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7119351) DRG Dr. Rhonda G. Psychologist, CEO, Owner > "The few times I have had issues (maybe 3 times in 7 years), it was something I just did not learn yet as I was in a new role and the customer service responded..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070732) Ewa D. Therapist > "I am particularly impressed with the auto-fill options; they significantly streamline my documentation process and save me a substantial amount of time on..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070796) VB Virginia B. Certified Recovery Specialist > "If you forget to save as draft before changing screens, you might lose your work." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7066882) JH Jeffrey H. Staff Therapist > "The ease of use has been crucial for me, especially as regards scheduling, accessing the portal for treatment progress notes, and the ability to easily..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070778) ED Eriko D. psychologist > "it took some time and some experience using it before we could figure out how to customize it--for example, which items should be required, which items should..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6363676) TM Tarah M. CEO > "The reporting functionality is robust and allows us to track key clinical and operational metrics with ease." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072416) VR Verified Reviewer CEO > "The consistency in addressing issues directly through the system can be a bit spotty, and at times the program is less intuitive than I would like." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7011360) AF Ariel F. Front Office Supervisor > "EHR Your Way eliminated the need for those separate services, digitizing our notes. While the initial adjustment was significant, I now value the flexibility..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871) AP Anthony P. Mental Health Specalist > "Log outs during refreshes when entering notes (11PM) other than that only complain i have is trouble reaching tech support when needed" [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6830161) KG Kara G. Executive Director > "With a smaller company the ease of setting up EHR Your Way and completing a specific program with the billing capture we needed was done with ease. " [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072266) GK Gabrielle K. Clinician I > "There are some constant changes that are a little bit difficult to adjust to at first." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7074807) John Dale N. Medical Specialist > "The system is user-friendly and allows for flexibility in documentation, which makes daily workflows more efficient." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7082047) CD Christy D. Licensed Clinical Professional Counselor > "The absence of spell-check in notes and occasional glitches can be annoying but are typically resolved through support quickly." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7036130) Sara E. Clinical Supervisor > "It has helped our organization stay connected through one source for notes, billing, and record keeping." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7068068) Deborah B. Psychotherapist > "I have on occasion had some difficulty rescheduling an appointment and sending the new link." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7067879) MG Michelle G. Therapist > "Overall, I would highly recommend EHR to any clinician who is looking for an easy, intuitive, cost-effective medical record platform that allows for..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7059298) AS Aimee S. Social Worker > "Sometimes my internet is spotty and I will lose a document, I wish the document would save or that I could save it when the internet service isn’t great." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6635863) CM Cory M. Director of Compliance > "Their flexibility allows us to tailor workflows, forms, and data fields to align perfectly with the operational requirements of our treatment centers." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6475657) JC Jessica C. Outpatient Therapist > "Sometimes EHR will have an error occur where a Client cannot be scheduled in a specific timeslot when availability is open." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6406386) CH Christina H. Therapist > "I complete documentation efficiently thanks to the organization of EHR Your way and am able to keep track of client communication along with update charts all..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6633701) JM Jesus M. LPC > "Using a mobile device to access the website can be tricky if you do not change the orientation on the phone." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6427265) MD Makayla D. Private Therapy Practice Owner-HAM Affiliate > "We've found that EHRYourWay is easy, offers seamless documentation, and provides great reminders and internal communication features" [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070531) CT Cheryl T. Telehealth Psychotherapist > "I am unable to block out recurring personal event times at this time but may be user error, not system problems." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6378160) JG Josie G. CBRS worker Case Management > "I like that you can customize the entire system, you just have to call but anything that you are wanting they can make it that way." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071266) JG Josie G. CBRS worker Case Management > "It looks very bland when we used it and like it was all coded." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071266) Sara E. Clinical Supervisor > "It has been wonderful to know that I can easily access all prior and current client notes and documents with the click of a button." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7068068) JL Jordan L. counselor > "sometimes i get logged out when im using it so i wish they could fix this issue since sometimes im in the middle of doing something then have to restart" [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6808987) DR Dana R. Therapist > "I like the features it offers for things like treatment plans and intake forms and I appreciate the reminders it offers for deadlines since this is something I..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6441962) BJ Brittany J. Mental Health Professional > "What I least like about EHR YOUR WAY is if I click on another link or document for a client to reference an intervention or information listed on another..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6104575) CM Cory M. Director of Compliance > "This customization has streamlined our processes, making documentation faster and more efficient for staff, while also enhancing compliance with industry..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6475657) NL Natalia L. In Home Therapist > "As a provider, I do not receive the total hours I have worked, only my supervisor can see the total hours." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6561434) OF Ohna F. Therapist > "The user interface is very simple and easy to navigate while also offering the company plenty of options to customize the platform to suit their needs." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7067938) CB Crystal B. Mental Health Counselor > "One of the cons to EHR is the program is a bit difficult to learn and navigate as a new user." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6669345) LA Liz A. Administrator > "We appreciate the extensive customization options that allow us to tailor the system to our specific needs. While there is room for improvement in the..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6466340) NH Nicole H. Behavioral Health Therapist > "It's hard to think of anything that's been bad about it, other than behavioral health not being connected to medical within our agency - but this is not an EHR..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6645782) JP Jaemi P. Data Analyst > "Everything is organized in a logical way, which makes documentation and day-to-day tasks much faster." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7058444) ES Elizabeth S. Licensed Professional Counselor > "It would be better if we could make more changes on the user end or have a way to video chat with customer service because it can be time consuming for our..." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6130742) JB Jillian B. BCBA > "It especially helps that you can link the schedule with your google calendar too-" [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7058462) SC Savannah C. Mental Health and Substance Abuse Counselor > "The cost of the platform might be prohibitive for solo practitioners or those on a tight budget." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6655378) AL Angel L. Director of Quality Assurance > "The support is great and we have been able to grow significantly with support from EHR Your Way making adjustments along the way that we requested." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065692) SL Samantha L. Mental Health Case Management services > "I haven’t experienced any “big” issues that aren’t relatively easy to fix" [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7074785) KG Kara G. Executive Director > "The ability to also utilize the programming and change as needed is another perk of using this service." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7072266) VB Vanessa B. Admin > "Sometimes system is slow when others are online." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6351592) KT Kate T. Sr Compliance Manager > "EHRYW was very helpful in the implementation process, ensuring that we had ample time and space to ask questions and explore the new environment. " [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7137093) GD Gabrielle D. Quality Assurance > "It can sometimes be hard to communicate with technical support" [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6556540) AF Ariel F. Front Office Supervisor > "Initially, there were many convoluted steps, but the software has been revamped with a user-friendly interface and helpful features." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7065871) VR Verified Reviewer Admin Assistant > "Billing side of things was confusing and too complicated." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6656677) JH Jared H. IT Systems Admin > "EHR Your Way is a really great system and is adaptable for our needs when it comes to customizing forms or making updates as the industry evolves." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7015385) JA Jonathan A. Chief Medical Officer > "interface is not the \*prettiest,\* occasionally slow to load but I'm splitting hairs, better mobile functionality would be nice, like for all EHRs." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253333) JB Jillian B. BCBA > "EHR helps me stay organized, schedule my days, and stay connected to coworkers as well." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7058462) KH Karen H. Adm. Support Manager > "Although the process is always daunting when changing EHR systems, our program is especially challenging as part of it is not insurance oriented. " [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253574) AL Ali L. Mental Health Therapist > "The ability to contact patient/client immediately through a safe portal has been the most beneficial." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7074933) AE Angelique E. Behavioral therapist > "Having to login is annoying, but that’s about it." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6382208) MD Makayla D. Private Therapy Practice Owner-HAM Affiliate > "Documentation and communication has been quite seamless, and no discrepancies have been noted since switching to this system." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070531) MM Melody M. Executive Director > "We have so many billing rules and data reporting requirements that it seemed impossible to make it all happen." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253874) Ewa D. Therapist > "The learning curve was minimal, allowing me to get up to speed quickly without the typical stress of switching software." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070796) DC David C. Owner psychologist > "I found it to be quite frustrating and disappointing overall and wasted a lot of time." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6661317) Andrew B. IT Support Specialist > "They've been quick to reply to support tickets and I've enjoyed collaborating with their support team on customizations and troubleshooting." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7111577) CR CARIN R. Billing Lead > "When EHR does updates they do not inform anyone and we login the next day and a bunch of things are different" [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6097670) LA Liz A. Administrator > "The system’s high level of customization is a standout feature for us, allowing us to tailor it perfectly to our needs." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6466340) HO Heather O. Counselor > "Some struggles with diagnostic codes being incorrect" [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6159296) Miranda F. LCSW > "What I like most about EHR your way is the ease of use, the ability to send and receive messages confidentially and with sufficiency." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7071530) AM Amy M. Master Alcohol and Drug Counselor > "I found it difficult at first to navigate a new system, and that was just me as a user." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253588) DRG Dr. Rhonda G. Psychologist, CEO, Owner > "This program is so easy to use and helps me to communicate well with my employees, coworkers, and billing department efficiently and easily." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070732) TM Tabatha M. Clinical Counselor > "I often catch grammatical mistakes in practice system." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6250087) Brittany D. Substance use counselor > "The workflow felt organized, accessible, and supportive of consistent clinical recordkeeping." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7070726) PD Peggy D. Mental Health Therapist > "At times it feels very cumbersome and redundant clicking through the several components necessary to build a full treatment plan." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___3709450) HB Howard B. Licensed Clinical Psychologist > "The fonts and characters are clear, great for doing alot of notes." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___7066964) MM Melody M. Executive Director > "After using other EHRs, it is really hard to find something negative to say about EHR YourWay." [See full review](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#Capterra___6253874) [View Reviews](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) MB Michael B. Director of Clinical Services > "The system post go-live allowed for easy trouble shooting, advanced customization, data exporting, state reporting and..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6582077) EA Evan A. IT Director > "The introduction of enhanced user interfaces and new features seems to correlate with a rise in bugs and system issues..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6585091) TC Traivius C. Data Analyst > "I also appreciate the high level of customizability that Credible offers, along with its seamless integration with a..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580569) MF Melissa F. Clinical Supervisor > "The system seems to go down a lot and often cannot keep up with how quick I click, for example approving notes has been..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580904) MB Michael B. Director of Clinical Services > "This system allows for increased ease of use, most is not all data can be searched for or exported into reports, the..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6582077) EA Evan A. IT Director > "The increased system latency experienced over the past year, which has caused organizational downtime and adversely..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6585091) JB Jennifer B. MIS Project Manager > "I like being able to configure and customize my programs, user roles, forms, reports, etc." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580934) AT Aleea T. Data Analyst > "The fact that I feel like I do not have anyone to reach out and talk to when I run into a hiccup either within Credible..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6584956) BS Bryan S. HD Mgr > "Credible give a wide array of options that allowed us to build out our EMR to fit our needs" [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6480163) AT Aleea T. Data Analyst > "Sometimes I just have a question or need advice and I feel like it has to be a 'good' reason since we only have so many..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6584956) BW Beverly W. Risk Manager > "We have had good experiences with troubleshooting when issues have occurred, and resolution to ticket entries is..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594420) TW Tracy W. Sr EHR System admin > "Client portal is about as expensive as the EHR system and is still underdevelopment so not fully functional" [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6586569) JT Jentry T. Quality Assurance Billing Specialist > "Being able to interact with different agencies and collaborate on their processes." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594378) KM Kevin M. Executive Director > "In the past, there have been issues with timeliness in responding to problems or issues. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6586343) TC Traivius C. Data Analyst > "I also appreciate the training sessions and continuous learning opportunities that Credible provides." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580569) TF Teresa F. CCO > "There are always complaints about task tickets and no resolution to them." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6587491) WS William S. Software Manager EMR > "very configurable and can be used for more than an EMR." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580574) JW Jennifer W. Behavioral Health Administrator > "Credible Plan - the date fields are confusing." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594245) EA Evan A. IT Director > "The intuitive layout makes navigating the system straightforward and efficient." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6585091) TF Teresa F. CCO > "Updates seem to always cause issues in other areas." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6587491) LA Lara A. Office Manager-Billing > "You can maneuver through easily, it's pretty self-explanatory. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6589986) BW Beverly W. Risk Manager > "This causes a lot of frustration among clinical staff." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594420) TW Tracy W. Sr EHR System admin > "very stable platform generally has good helpdesk , customizable" [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6586569) WS William S. Software Manager EMR > "Now that the tech is outsourced there are many issues." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580574) TC Traivius C. Data Analyst > "The interface is straightforward and well-organized, making it easy to navigate." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580569) LA Lara A. Office Manager-Billing > "I sometimes have problems finding clients. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6589986) AG Amanda G. Office Manager > "The exceptional customer support ensures we’re always maximizing its potential." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594368) RH Ray H. Director of Support Operations > "Some employees report system outages and lose the notes they are writing, but this is usually due to leaving the EHR..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845601) AB Anne B. EHR Technical Trainer > "Credible has been the most intuitive system I've ever used in my 20+ years in the behavioral health field." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594242) TS Tana S. Prescriber > "Credible takes much more time to use than other systems I have used, and so productivity is significantly decreased." [See full review](https://www.capterra.com/p/267146/Credible/#SoftwareAdvice___5037998) TH Tanya H. CIO > "Client scheduling, service entry, support documentation, claim processing and reporting is all simple and effective,..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845152) TH Tanya H. CIO > "The Credible Plan (TX Plan or Service Plan) is difficult to train team members on its functionality and has an overall..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845152) CD Chris D. CIO > "Incapable support team." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6815561) WC William C. Compliance Manager/CIO > "We least like that Credible does not have integration with our financial software and we would like to see more form..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845125) TH Tanya H. CIO > "Credible is a robust cloud-based EHR system that is one of the few keeping current and compliant with State-provider..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845152) DD Diane D. Vice President > "When upgrades are made the functionality of some areas are effected and end up not working." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3904287) TH Tanya H. CIO > "With the most recent shift to telehealth, Credible was able to help providers quickly adapt to impove productivity,..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845152) MS Micheal S. IT Manager/Billing Supervisor > "the interface is a little dated, needs to be updated to some newer technology. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3861961) AG Amanda G. Office Manager > "User-friendly interface and robust features" [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594368) JA Jo A. A/R Billing Specialist > "Not the best billing system I've worked on, but not the worst. Takes a lot of training to solve issues. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845181) JW Jennifer W. Behavioral Health Administrator > "Customer service is improving." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594245) ST Sondra T. Executive Vice President > "Glitches and bugs that have been brought to the attention of Qualifacts remain unresolved. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3862782) MF Melissa F. Clinical Supervisor > "It is easy to use and navigate. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580904) JS Janice S. Asst CEP > "When It's time for the weekly upgrade, it is very frustrating that it causes something to mess up else where. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___4177875) JL Jaime L. Data Analyst > "Decent overall." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580552) AM April M. Director of Quality Improvement > "The package continues to get more expensive and some of the special features are add on costs." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3877522) KM Kevin M. Executive Director > "The program is very user friendly and easy to learn." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6586343) MP Marsha P. Deuty Director > "We have tickets going back 6 months that have not been resolved nor have we got a status update." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845406) RH Ray H. Director of Support Operations > "This software lets our therapists and behavioral health techs get everything they need completed under one roof with..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845601) MZ Merrilu Z. Manager > "There are times when the system is having issues and it is hard to reach someone to let them know." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845081) TH Tanya H. CIO > "At the same time, Credible is able to provide flexibility and customization in the system's configurations. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845152) CA Cristy A. Director of Learning and Outreach > "The Credible Care app is lacking several features that the website has." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3861910) ME Michael E. Executive Administrator > "The reporting functions are excellent and will help us be transformational in service delivery and decision making with..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3867231) SR Shauna R. CEO > "Information does not populate easily from one document to another. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3879276) TS Tana S. Prescriber > "It is much quicker to enter a paper order." [See full review](https://www.capterra.com/p/267146/Credible/#SoftwareAdvice___5037998) DD Diane D. Vice President > "Tired of hearing this is a known problem when we bring an issue to their attention - they should let us know to avoid..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3904287) MS Micheal S. IT Manager/Billing Supervisor > "the experience with Credible has been positive for the majority of the time, with all software you can and do see..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3861961) BM Bernadine M. Clinician > "Deleting incorrect information tend to be tedious." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3906393) SR Shauna R. CEO > "We have been using Credible for 5 years and has been an overall good basic product to support clinical documentation..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3879276) VP Vince P. Project Development Manager > "reporting is complicated unless you are set up correctly from the onset." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___4039316) VP Vince P. Project Development Manager > "It is an adaptable program that can meet you company's specific needs." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___4039316) MS Michelle S. Business Systems Coordinator > "It is a bit antiquated." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3903845) EK Ernest K. Quality Assurance Director > "Credible facilitates an end user training as part of the final stages of going live." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3915789) EH Elizabeth H. Operations Assistant > "I found it harder to actually create new reports." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3445652) MS Micheal S. IT Manager/Billing Supervisor > "for most users the interface is simple , a little dated but works well. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3861961) MA Michelle A. LADC > "Difficult to navigate, difficult to use, difficult to train new employees, difficult to learn, etc." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___2814056) [View Reviews](https://www.capterra.com/p/267146/Credible/reviews/) ## User interface [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/) 4.88 (528) [Qualifacts Credible](https://www.capterra.com/p/267146/Credible/) 3.92 (72) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features EHRYourWay 32/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/118789/EHR-YOUR-WAY/#features) Qualifacts Credible 32/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/267146/Credible/#features) ### Recognition EHRYourWay Best Value Mental Health EHRSoftware (2026)  Best Value Mental Health EHRSoftware (2025)  Qualifacts Credible is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support EHRYourWay Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Qualifacts Credible Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details EHRYourWay - By EHR YOUR WAY - Located in United States - Founded in 2008 Qualifacts Credible - By Qualifacts - Located in United States - Founded in 2000 ## Popular Comparisons [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.8 Features 4.3 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/118789-195467/EHR-YOUR-WAY-vs-Care-Patron) [Qualifacts Credible](https://www.capterra.com/p/267146/Credible/)[3.92 (72)](https://www.capterra.com/p/267146/Credible/reviews/) vs [Sessions Health](https://www.capterra.com/p/10002269/Sessions-Health/)[4.89 (122)](https://www.capterra.com/p/10002269/Sessions-Health/reviews/) Contact vendor for pricing Price $39/month 3.8 Features 4.8 4.0 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/267146-10002269/Credible-vs-Sessions-Health) [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) vs [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Contact vendor for pricing Price $29/month 4.8 Features 4.1 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/118789-130400/EHR-YOUR-WAY-vs-TheraNest-Mental-Health) [Qualifacts Credible](https://www.capterra.com/p/267146/Credible/)[3.92 (72)](https://www.capterra.com/p/267146/Credible/reviews/) vs [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.15 (336)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 3.8 Features 4.0 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/81298-267146/Valant-Behavioral-Health-EHR-vs-Credible) [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Contact vendor for pricing Price $49/month 4.8 Features 4.3 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/118789-130710/EHR-YOUR-WAY-vs-SimplePractice) [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Contact vendor for pricing Price $49.95/month 4.8 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118789-124769/EHR-YOUR-WAY-vs-CounSol-com) [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 4.4 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/118789-180899/EHR-YOUR-WAY-vs-Alleva) [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) vs [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.15 (336)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 4.0 4.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/81298-118789/Valant-Behavioral-Health-EHR-vs-EHR-YOUR-WAY) [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) vs [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) Contact vendor for pricing Price $59/month 4.8 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/73807-118789/BestNotes-vs-EHR-YOUR-WAY) [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) vs [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.69 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.8 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118789-156391/EHR-YOUR-WAY-vs-Kipu-EMR) [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) vs [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (961)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Contact vendor for pricing Price $59/month 4.8 Features 4.5 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118789-118981/EHR-YOUR-WAY-vs-TherapyNotes-com) [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/) Contact vendor for pricing Price $54/month 4.8 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118789-178984/EHR-YOUR-WAY-vs-Jane-App)