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A powerful, flexible POS system for restaurants, bars, and all types of eating establishments, found in thousands of restaurants in 89 countries.
Dry Cleaners, Laundry Services and Laundromats Worldwide
This POS was great, easy to use and you can syncronized to other cloud system inventory. Features and function are supply great actually for low-medium restaurant capacity.
After i complain the shut down the system and refuse to give me the information i needed to do payroll and tip calculation.
Customer service is always nice and helpful, stays on the phone, and then follows up afterward. Like the control panel and reporting.
Things go wrong, the printer drops offline a lot and needs help getting back. Sometimes its the wifi that reconfigures to a different wifi, sometimes the printer just randomly stops working.
Technical support has been great too. I love the backend real time reports and how easy it was to set up and change menu items.
Multiple price increases with no communication.
Lavu is a great POS system at an affordable price, systems like the one I have would have cost me double or triple of what I paid.
Have tried to cancel for 5 months, multiple emails, cases, conversations and promises to cancel, just got our 4th email this week that they can't process our card.
LOVE THE TECH SUPPORT STAFF BTW!!! They are so responsive and have gone out of their way to help us be successful in implementing this software into our company.
I don't like the service because sometimes we need to talk to someone to express the problem and writing your problem is not clear for the technician to understand what we are trying to express.
I've been very happy with all the Cleancloud personal and there customer support team is awesome.
Lack of functionality and bad costuner service.
Their customer service has continued to improve. They have been doing a great job with helping with any issues.
Why pay monthly royalties that you've worked hard for, when you can pay a flat rate fee.
I analysed several softwares in the market, and Clean Cloud deliver all we need, easy to use for all our collaborators, nice Statistics reports and data base, nice guys solving issues timely.
There are some things that are less-than-intuitive about the software, such as how to delete an order, and some features can be a bit hard to find.
Sean D.: Hi, I'm Sean, bar lead. I give Lavu POS a four star rating. For more reviews like this, click below. In the past, I am familiar with Toast POS, Aloha POS. The primary reason that I was unable to keep using those in my professional career, mostly it was associated with cost. A few other things as far as licensing between bars and we just found that Lavu POS was a better solution for us overall. We chose Lavu, for one, because the interface was super easy to use. Training new staff, as it's a high turnover industry was a lot easier with the new system. And another big factor that played into it was cost. Moving from one of the bigger box POS's to something that was a little bit more manageable for us. And that easier integration was definitely a benefit. Getting started with POS Lavu was actually really simple. We had a lot of support from their staff. Anything from configuring menus to new user training and just getting our systems in place for running our nightly reports was a... it was a big benefit to have their support staff behind us the whole time. For anybody thinking about switching to POS Lavu, my best recommendation would actually be to just reach out to their sales team. They can give you a lot of great demos of the app, show you a lot of the features and functionalities that you may be looking for in a POS system. And overall, you can get a feel for their company culture and just the product that they're trying to get to you.
David: Hi, I'm David. I'm the CEO of Debonaire DC, which is a dry cleaner and laundry services in Australia, and we use CleanCloud and rate them five out of five. That's a really good question because I came from the corporate world prior to buying a dry cleaning and laundry service business, and I had a lot of access in that job to software. And when I bought this business, I knew that the Australian software was not at the same standard and didn't know anything about if there was a solution worldwide. So I did some research, which took about 12 months to do and came up with CleanCloud and was amazed at their penetration at the time. So I did a really in-depth review with worldwide companies, and it was CleanCloud's commitment that I was really impressed with. When we started with CleanCloud, that was about five or six years ago, and I was looking for a cloud solution. And in this industry, that didn't seem to be the norm. And so it was really the fact that they were forward-thinking, they were looking about how to have one instance of some software, how to create user groups. And so it became really easy after talking to them that they seemed to have both, not only a vision, but an absolute strategy to supply software for this industry at the premier end of town. Because I had some background in software, it was probably easier for me than it could be for other people, but I remember at the time, they actually had a solution of being able to walk you through that and help you, which we didn't need at the time. But really, the ability to take your current data and upload it is really not a highly complicated process. So from end to end, it basically, we closed our software from the previous company on a Friday night, and then Monday morning, we were live working in a fully robust environment. And that handover and transition was seamless. The users, because CleanCloud has created this ability to make changes and adopt those changes through the user group, it is really powerful. So when you buy this software or you use this software, my one recommendation is if you need a change, let them know because they have a robust program of monthly looking at updates. And through my time in the last five or six years, those updates had become both more regular and greater in volume. And it's because the users are wanting their little change and then they take it into their lab and decide whether it's going to be implemented worldwide.
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