# Compare Lavu vs TouchBistro 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Lavu and TouchBistro based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/118828-140677/Lavu-vs-TouchBistro --- # Lavu vs TouchBistro Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: LavuTouchBistro2/4 selected [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.2 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.8 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) [## Lavu](https://www.capterra.com/p/118828/Lavu/)[4.2 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment RR RD Based on [258 reviews](#user-reviews) Positive 210 Neutral 16 Negative 32 [## TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.8 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) Starting Price $69.00/month Value-for-Money 3.4 Functionality 3.7 Ease of Use 4 Customer Service 3.4 Reviews Sentiment Based on [412 reviews](#user-reviews) Positive 298 Neutral 31 Negative 83 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,077 reviews from restaurant pos software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 80%Fit High performer Feature ratings For Restaurants 4.4 Payment Processing 4.4 Order Entry 4.4 Electronic Payments 4.3 Sales Reports 4.4 64%Fit Feature ratings For Restaurants 2.7 Payment Processing 2.4 Order Entry 3.5 Electronic Payments 2.6 Sales Reports 3.1 User satisfaction User satisfaction 4.2 User reviews[258](https://www.capterra.com/p/118828/Lavu/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.1 Customer support 4.2 User satisfaction 3.8 User reviews[412](https://www.capterra.com/p/140677/TouchBistro/reviews/) Ease of use 4.0 Functionality 3.7 Value for money 3.4 Customer support 3.4 Price starts from Price starts from \-- - Free version - Free trial Price starts from $69Flat Rate, Per Month - Free version - Free trial Best for Best for Lavu is used by full-service restaurants, quick-service restaurants, coffee shops, cafes, bars, breweries, bakeries, hospital cafeterias, school cafeterias, and food trucks. Best for TouchBistro's all-in-one, cloud-based POS is perfect for any Full Service or Quick Service restaurant looking to lower costs, increase efficiency and enhance their customer experience. ## User reviews Pros & cons RR Rique R. Owner > "Honestly, this is a fantastic option for tour positions, offering a seamless transition from banking to the comprehensive..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6887769) MA Matt A. Owner > "Not transparent on prices: you pay a yearly fee of about $1,000 for basic subscription and on top of that they bill you..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6768046) RD Robert D. Vice President > "It has a nested system, which allows for exceptional capabilities to modify even the most complex orders." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6873462) ER Earl R. Owner > "The customer service stinks they don't get back in contact with you in a timely fashion and every time you call they try..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6837547) PE Patricia E. Manager- Owner > "Great, I love the ease of the POS and how you can see clearly the reports without confusion from different reports..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___7037535) MW Michael W. President > "Terminal was shipped in dark mode which did not allow me to view the setup screen." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6748540) Anita D. Owner > "Anytime I had a question or needed assistance, their team responded quickly, professionally, and with a genuine..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6883724) MA Matt A. Owner > "The stock management feature is absolutely not working and is not intuitive." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6768046) CVP Chintada Venkata P. Restaurant Manager > "Its really great to get service from \[sensitive content hidden\] and the way you support us since the beginning with..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4910247) MV Mags V. Owner > "The credit card implementation process, my appointed rep didn’t think to ask where my router was so the new $400 piece of..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4907091) SB Scott B. Business Broker > "Ease of use when using the POS...it is intuitive and has the features to make a restaurant run effectively" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___7006030) JL Jacob L. owner > "setup was a little slow, had issues with downloads" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6468691) RD Robert D. Vice President > "This is the best experience we have had from the search for a new system, right up to its full utilization. " [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6873462) VR Verified Reviewer Owner > "No one ever knows what you're talking about and if they transfer you, you have to start all over from scratch, including..." [See full review](https://www.capterra.com/p/118828/Lavu/#GetApp___5061353) CW Corissa W. Store manager > "The ease of building your own products and able to integrate with online orders" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6707280) TB Tara B. Owner Operator > "Occassionally the app glitches and it creates mistakes on the server end that need to be untangled." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6215990) BA Brian A. CMO Co-Owner > "We like that the price is reasonable and that we can use a cash discount system so easily." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6670887) SO Sunny O. Operations manager > "Not transparent with the charges." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6579893) JM John M. Owner > "Initially I liked the layout. " [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___7108304) NG Nathan G. Owner > "Onboarding process in regards to 3rd party delivery was incomplete which created total chaos for the business owner." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6153935) JM John M. Owner > "It appeared easy to use and simple enough to train people to use quickly." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___7108304) GG Greg G. Owner > "Had issues with the credit card machine, as it doesn't exit sleep mode efficiently" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6101868) SY Stacy Y. General Manager > "The entire team was super helpful in the process and delt with a really picky customer with a really large menu with..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6415858) VR Verified Reviewer Owner > "So tired of their horrible customer service, which consists of waiting on hold forever and eventually getting connected..." [See full review](https://www.capterra.com/p/118828/Lavu/#GetApp___5061353) RY Reid Y. Director of Food Service > "hardware has its drawbacks, but overall the back office of lavu is user friendly, support team is competent with a high..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6280470) JG Joe G. Owner > "Since we have to say something here, we don't like that they outsource the KDS screens and networking. But they make up..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6060536) Anita D. Owner > "The back office reports are easy to read." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6883724) LA Luis A. F&B Supervisor > "One thing that i notice is that i can not move the category windows as i desire, to have a better organization in the..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3677708) SS Sammy S. Administrative Assistant > "Their user interface is beginner friendly and pretty straightforward." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6500351) MA Matt A. Owner > "No support in any way!" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6768046) MC Michael C. Owner > "hour Customer support is very understandable and makes troubleshooting very easy." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6474002) TK Tammy K. owner > "on my go live i had problems with my hotspot but that is the only thing and you can't help with that.." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___5089650) IG Ines G. Owner > "It is flexible and convenient and I’m paying less than the other POS system" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6778569) TM Tr M. Owner > "Then this morning, a year and a half later, got a new bill for $188 which the customer service representative refused to..." [See full review](https://www.capterra.com/p/118828/Lavu/#SoftwareAdvice___4987604) MC Michael C. Owner > "Lavu is 100 times less stressful to learn and use." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6474002) SB Sherri B. Manager > "I have never had a POS system provider that walked you through step by step on how to hook the equipment up! " [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6294013) SS Sammy S. Administrative Assistant > "Service is very helpful in solving issues" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6500351) VR Verified Reviewer Owner > "Their technology is outdated." [See full review](https://www.capterra.com/p/118828/Lavu/#GetApp___5061353) JC Jessica C. Owner > "Lavu has stepped in to improve, full the gaps, and take the lead for us in terms of setup and deployment." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4843936) NG Nathan G. Owner > "It was a brutal set up that started Sept 20th and was not completed until yesterday." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6153935) AB Amanda B. Owner > "My team jumped right into operating the new POS system with ease!" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6363308) KW Kevin W. Owner > "Onboarding person turned ugly when I questioned dates." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6087682) DK Demetrius K. Owner > "The best thing about Lavu is the inventory and pricing down to the ingredients." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6139652) DB Daniel B. Owner > "The US based customer support staff disappeared and was replaced by a call center in India, our monthly fees nearly..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___2886845) BM Brian M. Agent > "I seek to help locally owned businesses implement the same level of service as a bigger franchise" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4957992) MW Malaika W. Owner > "It does not link my inventory and doesn't have the capacities to do so" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4310552) SO Sunny O. Operations manager > "Nice hardware and free trial." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6579893) RS Russ S. owner > "Occcassional lapses in service due to technology glitches" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4695733) OM Oakie M. Owner > "As a business owner confident in presenting Lavu as a solution for their business, I have No concerns they can deliver a..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___5000130) JB Jamison B. Owner > "After canceling the software - they kept charging our accounts for months. When confronted about the charges and after..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3312461) OM Oakie M. Owner > "After working with sales and tech support for 12 long hours the challenge was achieved." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___5000130) KW Kevin W. Owner > "Absolutely, incredibly the worst customer service ever." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6087682) SO Sunny O. Operations manager > "Knowledgable support team." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6579893) VR Verified Reviewer Owner > "Customer service is horrible." [See full review](https://www.capterra.com/p/118828/Lavu/#GetApp___5061353) KFA Kenny Felassi A. Head of IT > "The support team is highly efficient." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6466292) DB Daniel B. Owner > "Our salesperson quit responding to calls and email right after the sale was made and only resurfaced when there was yet..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___2886845) AR Amy R. President > "Staff are kind and available." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6573142) GG Gabriela G. Manager > "Some of the reports we need are not ready" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3612463) GW Geoffrey W. CEO > "The easy and great service and the help from \[sensitive content hidden\]." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6498431) KB Ken B. Owner > "I find the menu design is a little tricky but I'm very new." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3997045) SD Stephanie D. Owner > "Onboarding team is efficient and knowledgeable." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6469711) PV Philip V. President > "Backend layout is a bit clunky, too many drop down and making groups and stuff is a bit of a pain." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3392200) TA Tiffany A. Owner > "The acceptence of my small business and the customer service is great." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6247080) MI Murtaza I. Assistant Manager IT > "The printer stops working sometimes so we have to close the app and reopen it again." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3123791) SB Sherry B. Owner > "They were able to create exactly what I wanted for the menus." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6281009) DB Daniel B. Owner > "My managers made endless calls to the LAVU customer support center in India, often waiting hours to get through." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___2886845) PP Patty P. owner > "Menudrive is easy to program; took some time but our menu is large and we being a breakfast diner we had many options..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3579443) BP Bernadette P. Corporate Sucess Leader > "One location at a time we have to input only one location at a time this is frustrating" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3380437) AH Allen H. CEO > "We are looking forward to our new loyal customers program the POS has and a few other perks." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4920322) JB Jamison B. Owner > "T Their CEO spams all account holders each week with cringe-worthy emails. " [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3312461) TK Tammy K. owner > "was able to work it out for training to happen after work and everyone was so nice and so helpful!!" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___5089650) DB Daniel B. Owner > "The online platform (Menu Drive) and the POS are totally unintegrated." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___2886845) NG Nathan G. Owner > "sensitive content hidden\] pent countless hours on the phone with me and ultimately saved the day and now we are up and..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6153935) CM Christie M. Director of Operations > "Bad times on systems down. Either glitches or updates during the peak times." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3517405) CM Caryn M. Server/Bartender > "It made it easier for us to survive the pandemic financially and be able to open our doors again when restrictions were..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3743638) BT Brian T. Owner > "I usually call them out on it and at times have had to email the\[SENSITIVE CONTENT\] about issues that weren't getting..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3509678) SB Sherri B. Manager > "Support staff, oh my gosh, they call and check on you the next day to see if everything is working!" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6294013) KC Kurt C. Owner > "They should fix the glitches which occurs very frequently." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3422620) JG Joe G. Owner > "Everything works seamlessly without a glitch." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6060536) MJ Megan J. Administrative Assistant > "It is very expensive and the customers sometimes have difficulty editing the software" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3440101) [View Reviews](https://www.capterra.com/p/118828/Lavu/reviews/) MW Mike W. Owner > "It was a very good system while in use, the ease of adding chairs to tables, and the simplicity of swiping left..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7088951) Desiree B. owner operator > "The only drawback is things cost extra for add ons to enhance the system, for example I'd love to sell gift..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077777) Desiree B. owner operator > "I think this system fits my needs and I love how accesible the staff is for questions and recommendations." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077777) AH Aidee H. owner > "Absolutely redundant steps such as FAAs required to clock in and clock out like an hourly employee or having to..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7026709) GL Gary L. Operations Manager > "The best thing is that in one more year I will never have to deal with this company again and I will be with..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7051101) MW Mike W. Owner > "Called again, found out that I’m still 3rd in line to have an agent assigned, which means even though I “closed..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7088951) AH Aidee H. owner > "They are able to see your ipad which is helpful." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7026709) IK Inna K. Owner > "This company has consistently failed to provide reliable service—experiencing outages nearly every day or every..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7049177) Desiree B. owner operator > "I call frequently and find the staff always helpful, kind and knowledeable." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077777) JM Jo M. Owner > "We lost $18k because TouchBistro set up our system incorrectly and then their service department repeatedly..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077740) Desiree B. owner operator > "I highly recommend to restaurant owners or anyone who needs a pos system!!" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077777) AH Aidee H. owner > "We were unable to take credit cards which is 80% of our sales and it is the main reason we are moving away." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7026709) CS Christopher S. Director > "online access from remote allows me to stay on top of my business when not in town" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4836658) AP Alan P. Server > "It probably cost more money to use due to it’s inefficiency." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7077727) JI Jackie I. Venue and Events Manager > "Also great integration abilities!" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6800980) DC Daniel C. Operator > "I am currently waiting on my Credit Card company fraud department to hopefully resolve it, or I will have to..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6318565) DK Dolly K. owner operator > "I have been using touch bistro since we open on 2015 and still using it. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4837653) CB Crystal B. Support > "We can't open due to structural issues now and in trying to cancel - when we never received any of the hardware..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6695399) AK April K. Manager > "Touch bistro has been a vital part of my business." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4982442) CC Cindy C. owner > "Calls not returned; advised to use email but no response to those either." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6820554) CO Christi O. General Manager > "Very happy with everything except the card readers." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4975201) CM Carlene M. General Manager > "The V400m freezes, does not connect to the iPad, cancels payment, takes double payments, and a whole myriad of..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4882805) EU Ekin U. Restaurant Manager > "It is super easy to fill your menu in and start using." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4889333) MV Mckayla V. Owner > "There’s a reason their website doesn’t have review on google and they make you sign a CONTRACT first" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6772558) CC Chip C. Manager > "We are a 1 day a week seated restaurant and it is a great tool to control this. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4801263) SV Stephen V. Owner > "Sales team lies about the abilities of the software to get you to sign a contract." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6632823) YD Yolanda D. Owner > "Fairly user friendly, price is ok, and the cloud is nice to have" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4976351) GL Gary L. Operations Manager > "The tech support is a joke. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___7051101) DK Dolly K. owner operator > "The POS is easy to navigate and easy to use." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4837653) SV Stephen V. Owner > "They will do anything to keep you locked in even if you didn’t use the service or service up." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6632823) DR Diana R. General Manager > "Easy to setup, easy to navigate." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4982423) CC Cindy C. owner > "Inadequate training through Zoom." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6820554) DR Diana R. Owner/Instructor > "Easy to navigate and train on." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4851042) DC Daniel C. Operator > "Tried the system for a bit, quite underwhelming, decided to go back to our former POS, asked to cancel." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6318565) WO William O. Owner > "It is small the screens are compact and it looks good." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3816756) DC Daniel C. Operator > "Was told that someone would be in touch with me, and then they have ignored all attempts to communicate, and..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6318565) MT Magan T. Manager > "Ease of use, wireless capabilities, most of the customer service reps are knowledgeable and friendly." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3563786) CM Carlene M. General Manager > "What was promised as functionality/support by the sales team turned out to be patently false. Since the second..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4882805) Stephane D. operations director > "The support team was on top of installation and on-boarding." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4577381) SV Stephen V. Owner > "No sit down restaurant would want to do this and it’s not how it was described to us." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6632823) JW Jason W. Entrepreneur > "What I love about touch bistro is that it has a feature where your customers can upgrade their own meals from..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___2820094) AR Anu R. Owner > "I was contracted with them for one year and when I called to cancel, they told me that the canceled is..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6050366) RS Robert S. Owner > "The loyalty options seem great. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4747404) SV Stephen V. Owner > "We were mislead by 2 key things during the sales process." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6632823) AE Allen E. owner > "The movement to everything being cloud-based sounds great, but makes daily server reporting tedious and time..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3231523) AL Andrew L. Owner > "I’ve been directed to multiple people who say they will refund my money and stop the charges only for that..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4968050) CA Cory A. Marketing Manager > "The program was very easy to set up and get established in our restaurant." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4775594) EN Emily N. Director of Operations > "One of the biggest challenges we've found with TouchBistro is the technology issues whenever updates are needed." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4982635) CN Catlin N. Ecommerce manager > "Touchbistro is super user friendly and was not difficult to become comfortable with." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4366071) Kimberley S. Owner > "They have kept billing my account after cancellation and I have to put a block on my credit card." [See full review](https://www.capterra.com/p/140677/TouchBistro/#GetApp___6176212) BS Bipul S. Manager > "Using iPad to take orders is the only good thing, very fast compared to other POS providers." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3400696) SR Scott R. GM > "Absolutely the WORST customer service department in the history of business." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6486031) TC Tammy C. Owner > "User friendly, great tech support, does a lot." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4325547) BB Brenda B. VP > "Inventory adjustments have no value associated with them, which makes it little better than a chalkboard for..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3764262) JM Joel M. Owner > "This is a very user friendly program." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3702592) AA Albert A. Owner > "They want to signed you when you signed with them do not answer the phone and the ignore you and your business..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4231431) BT Becky T. Owner > "This POS has made my life so much easier." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3699204) JB Jason B. General Manager > "Customer support is time consuming, does not follow up, and frequently does not resolve in any way. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4923949) VD Vanessa D. General Manager > "The features available are great and the POS is easy to use" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4473346) JI Jackie I. Venue and Events Manager > "Great product but the cost is a downfall." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6800980) GN Greger N. Owner > "It would be an easy setup, been noting but." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4354508) CM Carlene M. General Manager > "The training materials provided are cursory at best, and support is minimal." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4882805) Stephane D. operations director > "user friendly." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4577381) VR Verified Reviewer President > "STILL haven't received any equipment (that was supposed to be here 2 weeks ago).... but yet they're already..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#GetApp___4970443) JM Joel M. Owner > "Easy to work with and train new employees on." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3702592) MG Mark G. CEO > "Subsequent text n email were ignored by these 2 professionals, basically ghosted me." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___5074884) SC Stephanie C. Owner > "I wish any part of it was reliable because the ease of use and customization of so many things is great." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3375436) SR Stephen R. Owner > "Same thing, tech support couldn't figure it out so issued a refund (still waiting for months later)" [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6186353) BS Bipul S. Manager > "I was so impressed by this product that I started using it at my current restaurant too." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3400696) AL Andrew L. Owner > "TB has been charging me $15/month for over two years for a service I haven’t ever used." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4968050) AH Ashley H. Owner > "The ease of my staff being able to use it on a daily basis to change or revise orders is much simplier than..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___2648330) SR Stephen R. Owner > "Gift cards never worked." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___6186353) AG Antionette G. CEO > "The upgrade in the equipment seemed fair ." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3027839) GN Greger N. Owner > "It only has one "admin" code so two people can not work on programming, setting up or doing anything at the..." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___4354508) SC Stephanie C. Owner > "The only area I am happy with is the reporting." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___3375436) Kimberley S. Owner > "To try and reach someone from tech support was difficult to say the least." [See full review](https://www.capterra.com/p/140677/TouchBistro/#GetApp___6176212) MR Michelle R. Owner > "It's really fun when a pos- pos update makes your visa service go out for an entire day." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___2767690) AR Anu R. Owner > "This is the first POS system that we had where we have nothing but problems." [See full review](https://www.capterra.com/p/140677/TouchBistro/#SoftwareAdvice___6050366) JT Jill T. Owner > "I love the inventory tracking that is available with this POS system." [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___2648816) JB Jason B. General Manager > "Reports are horrible and missing information. " [See full review](https://www.capterra.com/p/140677/TouchBistro/#Capterra___4923949) [View Reviews](https://www.capterra.com/p/140677/TouchBistro/reviews/) ## User interface [Lavu](https://www.capterra.com/p/118828/Lavu/) 4.20 (258) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/) 3.79 (412) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Lavu Top features 43/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Barcode Recognition - Barcode/Ticket Scanning - Cash Management - Credit Card Processing - Customer Database - Customer History - Customizable Reports - Data Import/Export - Delivery Management - Discount Management - Electronic Payments - Employee Management - For Restaurants - Generative AI - Gift Card Management - Inventory Management - Inventory Tracking - Loyalty Program - Mobile Access - Multi-Location - Offline Access - Online Ordering - Order Entry - Order Management - Order Tracking - Payment Processing - Point of Sale (POS) - Price/Margin Management - Promotions Management - Purchase Order Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Receipt Management - Reporting/Analytics - Reporting & Statistics - Reservations Management - Returns Management - Sales Reports - Sales Tax Management - Sales Trend Analysis - Separate Checks - Split Checks - Stock Management [See all features](https://www.capterra.com/p/118828/Lavu/#features) TouchBistro 38/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Barcode Recognition - Barcode/Ticket Scanning - Cash Management - Credit Card Processing - Customer Database - Customer History - Customizable Reports - Data Import/Export - Delivery Management - Discount Management - Electronic Payments - Employee Management - For Restaurants - Generative AI - Gift Card Management - Inventory Management - Inventory Tracking - Loyalty Program - Mobile Access - Multi-Location - Offline Access - Online Ordering - Order Entry - Order Management - Order Tracking - Payment Processing - Point of Sale (POS) - Price/Margin Management - Promotions Management - Purchase Order Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Receipt Management - Reporting/Analytics - Reporting & Statistics - Reservations Management - Returns Management - Sales Reports - Sales Tax Management - Sales Trend Analysis - Separate Checks - Split Checks - Stock Management [See all features](https://www.capterra.com/p/140677/TouchBistro/#features) ### Recognition Lavu is recognized as a top-rated tool in 3 Capterra Shortlist reports TouchBistro is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Lavu Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TouchBistro Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Lavu - By Lavu - Located in United States - Founded in 2010 TouchBistro - By TouchBistro - Located in Canada - Founded in 2011 ## Popular Comparisons [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) vs [Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (592)](https://www.capterra.com/p/142877/Restroworks/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.8 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118828-142877/Lavu-vs-Restroworks) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (592)](https://www.capterra.com/p/142877/Restroworks/reviews/) $69/month Price Contact vendor for pricing 3.7 Features 4.8 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/140677-142877/TouchBistro-vs-Restroworks) [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) vs [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Contact vendor for pricing Price $69/month 4.2 Features 4.1 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/118828-136301/Lavu-vs-Toast-POS) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) $69/month Price $69/month 3.7 Features 4.1 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/136301-140677/Toast-POS-vs-TouchBistro) [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) vs [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) Contact vendor for pricing Price $99/month 4.2 Features 4.2 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/118828-197473/Lavu-vs-SpotOn-Restaurant) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) $69/month Price $99/month 3.7 Features 4.2 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/140677-197473/TouchBistro-vs-SpotOn-Restaurant) [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.76 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Contact vendor for pricing Price $349one time 4.2 Features 3.8 4.3 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/118828-152638/Lavu-vs-Epos-Now) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.76 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) $69/month Price $349one time 3.7 Features 3.8 4.0 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/140677-152638/TouchBistro-vs-Epos-Now) [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) vs [Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (570)](https://www.capterra.com/p/226864/Clover/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 3.8 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/118828-226864/Lavu-vs-Clover) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) $69/month Price $69/month 3.7 Features 4.4 4.0 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/140677-143463/TouchBistro-vs-Cake-POS) [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) vs [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) Contact vendor for pricing Price $69/month 4.2 Features 4.4 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118828-143463/Lavu-vs-Cake-POS) [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) vs [Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (570)](https://www.capterra.com/p/226864/Clover/reviews/) $69/month Price Contact vendor for pricing 3.7 Features 3.8 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/140677-226864/TouchBistro-vs-Clover)