# Compare Lavu vs CAKE POS 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Lavu and CAKE POS based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/118828-143463/Lavu-vs-Cake-POS

---

# Lavu vs CAKE POS Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

LavuCAKE POS2/4 selected

[Lavu](https://www.capterra.com/p/118828/Lavu/)[4.2 (258)](https://www.capterra.com/p/118828/Lavu/reviews/)

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.6 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

[## Lavu](https://www.capterra.com/p/118828/Lavu/)[4.2 (258)](https://www.capterra.com/p/118828/Lavu/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

RR

RD

Based on [258 reviews](#user-reviews)

Positive

210

Neutral

16

Negative

32

[## CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.6 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

JZ

BW

JT

Based on [522 reviews](#user-reviews)

Positive

472

Neutral

20

Negative

30

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,077 reviews from restaurant pos software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

High performer

Feature ratings

For Restaurants

4.4

Payment Processing

4.4

Order Entry

4.4

Electronic Payments

4.3

Sales Reports

4.4

79%Fit

High performer

Feature ratings

For Restaurants

4.2

Payment Processing

4.4

Order Entry

4.6

Electronic Payments

4.1

Sales Reports

4.5

User satisfaction

User satisfaction

4.2

User reviews[258](https://www.capterra.com/p/118828/Lavu/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.1

Customer support

4.2

User satisfaction

4.6

User reviews[522](https://www.capterra.com/p/143463/Cake-POS/reviews/)

Ease of use

4.7

Functionality

4.4

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Lavu is used by full-service restaurants, quick-service restaurants, coffee shops, cafes, bars, breweries, bakeries, hospital cafeterias, school cafeterias, and food trucks.

Best for

Restaurant businesses looking for a flexible, cloud-based POS solution that also runs on mobile to optimize operations and increase revenue streams.

## User reviews

Pros & cons

RR

Rique R.

Owner

> "Honestly, this is a fantastic option for tour positions, offering a seamless transition from banking to the comprehensive..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6887769)

MA

Matt A.

Owner

> "Not transparent on prices: you pay a yearly fee of about $1,000 for basic subscription and on top of that they bill you..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6768046)

RD

Robert D.

Vice President

> "It has a nested system, which allows for exceptional capabilities to modify even the most complex orders."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6873462)

ER

Earl R.

Owner

> "The customer service stinks they don't get back in contact with you in a timely fashion and every time you call they try..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6837547)

PE

Patricia E.

Manager- Owner

> "Great, I love the ease of the POS and how you can see clearly the reports without confusion from different reports..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___7037535)

MW

Michael W.

President

> "Terminal was shipped in dark mode which did not allow me to view the setup screen."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6748540)

Anita D.

Owner

> "Anytime I had a question or needed assistance, their team responded quickly, professionally, and with a genuine..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6883724)

MA

Matt A.

Owner

> "The stock management feature is absolutely not working and is not intuitive."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6768046)

CVP

Chintada Venkata P.

Restaurant Manager

> "Its really great to get service from \[sensitive content hidden\] and the way you support us since the beginning with..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4910247)

MV

Mags V.

Owner

> "The credit card implementation process, my appointed rep didn’t think to ask where my router was so the new $400 piece of..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4907091)

SB

Scott B.

Business Broker

> "Ease of use when using the POS...it is intuitive and has the features to make a restaurant run effectively"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___7006030)

JL

Jacob L.

owner

> "setup was a little slow, had issues with downloads"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6468691)

RD

Robert D.

Vice President

> "This is the best experience we have had from the search for a new system, right up to its full utilization. "

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6873462)

VR

Verified Reviewer

Owner

> "No one ever knows what you're talking about and if they transfer you, you have to start all over from scratch, including..."

[See full review](https://www.capterra.com/p/118828/Lavu/#GetApp___5061353)

CW

Corissa W.

Store manager

> "The ease of building your own products and able to integrate with online orders"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6707280)

TB

Tara B.

Owner Operator

> "Occassionally the app glitches and it creates mistakes on the server end that need to be untangled."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6215990)

BA

Brian A.

CMO Co-Owner

> "We like that the price is reasonable and that we can use a cash discount system so easily."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6670887)

SO

Sunny O.

Operations manager

> "Not transparent with the charges."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6579893)

JM

John M.

Owner

> "Initially I liked the layout. "

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___7108304)

NG

Nathan G.

Owner

> "Onboarding process in regards to 3rd party delivery was incomplete which created total chaos for the business owner."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6153935)

JM

John M.

Owner

> "It appeared easy to use and simple enough to train people to use quickly."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___7108304)

GG

Greg G.

Owner

> "Had issues with the credit card machine, as it doesn't exit sleep mode efficiently"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6101868)

SY

Stacy Y.

General Manager

> "The entire team was super helpful in the process and delt with a really picky customer with a really large menu with..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6415858)

VR

Verified Reviewer

Owner

> "So tired of their horrible customer service, which consists of waiting on hold forever and eventually getting connected..."

[See full review](https://www.capterra.com/p/118828/Lavu/#GetApp___5061353)

RY

Reid Y.

Director of Food Service

> "hardware has its drawbacks, but overall the back office of lavu is user friendly, support team is competent with a high..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6280470)

JG

Joe G.

Owner

> "Since we have to say something here, we don't like that they outsource the KDS screens and networking. But they make up..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6060536)

Anita D.

Owner

> "The back office reports are easy to read."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6883724)

LA

Luis A.

F&B Supervisor

> "One thing that i notice is that i can not move the category windows as i desire, to have a better organization in the..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3677708)

SS

Sammy S.

Administrative Assistant

> "Their user interface is beginner friendly and pretty straightforward."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6500351)

MA

Matt A.

Owner

> "No support in any way!"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6768046)

MC

Michael C.

Owner

> "hour Customer support is very understandable and makes troubleshooting very easy."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6474002)

TK

Tammy K.

owner

> "on my go live i had problems with my hotspot but that is the only thing and you can't help with that.."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___5089650)

IG

Ines G.

Owner

> "It is flexible and convenient and I’m paying less than the other POS system"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6778569)

TM

Tr M.

Owner

> "Then this morning, a year and a half later, got a new bill for $188 which the customer service representative refused to..."

[See full review](https://www.capterra.com/p/118828/Lavu/#SoftwareAdvice___4987604)

MC

Michael C.

Owner

> "Lavu is 100 times less stressful to learn and use."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6474002)

SB

Sherri B.

Manager

> "I have never had a POS system provider that walked you through step by step on how to hook the equipment up! "

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6294013)

SS

Sammy S.

Administrative Assistant

> "Service is very helpful in solving issues"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6500351)

VR

Verified Reviewer

Owner

> "Their technology is outdated."

[See full review](https://www.capterra.com/p/118828/Lavu/#GetApp___5061353)

JC

Jessica C.

Owner

> "Lavu has stepped in to improve, full the gaps, and take the lead for us in terms of setup and deployment."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4843936)

NG

Nathan G.

Owner

> "It was a brutal set up that started Sept 20th and was not completed until yesterday."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6153935)

AB

Amanda B.

Owner

> "My team jumped right into operating the new POS system with ease!"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6363308)

KW

Kevin W.

Owner

> "Onboarding person turned ugly when I questioned dates."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6087682)

DK

Demetrius K.

Owner

> "The best thing about Lavu is the inventory and pricing down to the ingredients."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6139652)

DB

Daniel B.

Owner

> "The US based customer support staff disappeared and was replaced by a call center in India, our monthly fees nearly..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___2886845)

BM

Brian M.

Agent

> "I seek to help locally owned businesses implement the same level of service as a bigger franchise"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4957992)

MW

Malaika W.

Owner

> "It does not link my inventory and doesn't have the capacities to do so"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4310552)

SO

Sunny O.

Operations manager

> "Nice hardware and free trial."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6579893)

RS

Russ S.

owner

> "Occcassional lapses in service due to technology glitches"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4695733)

OM

Oakie M.

Owner

> "As a business owner confident in presenting Lavu as a solution for their business, I have No concerns they can deliver a..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___5000130)

JB

Jamison B.

Owner

> "After canceling the software - they kept charging our accounts for months. When confronted about the charges and after..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3312461)

OM

Oakie M.

Owner

> "After working with sales and tech support for 12 long hours the challenge was achieved."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___5000130)

KW

Kevin W.

Owner

> "Absolutely, incredibly the worst customer service ever."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6087682)

SO

Sunny O.

Operations manager

> "Knowledgable support team."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6579893)

VR

Verified Reviewer

Owner

> "Customer service is horrible."

[See full review](https://www.capterra.com/p/118828/Lavu/#GetApp___5061353)

KFA

Kenny Felassi A.

Head of IT

> "The support team is highly efficient."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6466292)

DB

Daniel B.

Owner

> "Our salesperson quit responding to calls and email right after the sale was made and only resurfaced when there was yet..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___2886845)

AR

Amy R.

President

> "Staff are kind and available."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6573142)

GG

Gabriela G.

Manager

> "Some of the reports we need are not ready"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3612463)

GW

Geoffrey W.

CEO

> "The easy and great service and the help from \[sensitive content hidden\]."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6498431)

KB

Ken B.

Owner

> "I find the menu design is a little tricky but I'm very new."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3997045)

SD

Stephanie D.

Owner

> "Onboarding team is efficient and knowledgeable."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6469711)

PV

Philip V.

President

> "Backend layout is a bit clunky, too many drop down and making groups and stuff is a bit of a pain."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3392200)

TA

Tiffany A.

Owner

> "The acceptence of my small business and the customer service is great."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6247080)

MI

Murtaza I.

Assistant Manager IT

> "The printer stops working sometimes so we have to close the app and reopen it again."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3123791)

SB

Sherry B.

Owner

> "They were able to create exactly what I wanted for the menus."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6281009)

DB

Daniel B.

Owner

> "My managers made endless calls to the LAVU customer support center in India, often waiting hours to get through."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___2886845)

PP

Patty P.

owner

> "Menudrive is easy to program; took some time but our menu is large and we being a breakfast diner we had many options..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3579443)

BP

Bernadette P.

Corporate Sucess Leader

> "One location at a time we have to input only one location at a time this is frustrating"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3380437)

AH

Allen H.

CEO

> "We are looking forward to our new loyal customers program the POS has and a few other perks."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4920322)

JB

Jamison B.

Owner

> "T Their CEO spams all account holders each week with cringe-worthy emails. "

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3312461)

TK

Tammy K.

owner

> "was able to work it out for training to happen after work and everyone was so nice and so helpful!!"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___5089650)

DB

Daniel B.

Owner

> "The online platform (Menu Drive) and the POS are totally unintegrated."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___2886845)

NG

Nathan G.

Owner

> "sensitive content hidden\] pent countless hours on the phone with me and ultimately saved the day and now we are up and..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6153935)

CM

Christie M.

Director of Operations

> "Bad times on systems down. Either glitches or updates during the peak times."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3517405)

CM

Caryn M.

Server/Bartender

> "It made it easier for us to survive the pandemic financially and be able to open our doors again when restrictions were..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3743638)

BT

Brian T.

Owner

> "I usually call them out on it and at times have had to email the\[SENSITIVE CONTENT\] about issues that weren't getting..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3509678)

SB

Sherri B.

Manager

> "Support staff, oh my gosh, they call and check on you the next day to see if everything is working!"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6294013)

KC

Kurt C.

Owner

> "They should fix the glitches which occurs very frequently."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3422620)

JG

Joe G.

Owner

> "Everything works seamlessly without a glitch."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6060536)

MJ

Megan J.

Administrative Assistant

> "It is very expensive and the customers sometimes have difficulty editing the software"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3440101)

[View Reviews](https://www.capterra.com/p/118828/Lavu/reviews/)

JZ

John Z.

Owner

> "It’s truly a relief to know I can rely on her for support. If you’re looking for someone who is dedicated,..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7060224)

JG

Jimmy G.

President

> "I have been in the service industry for most all of my working career and I know first hand that any product or..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7021030)

BW

Billy W.

The Boss

> "I really like being able to input items on the POS.And not having to use my laptop every time I want to run a..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6454207)

JH

Justin H.

Owner

> "They don’t return emails. Once you actually have the system in place they basically quit caring."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7110842)

JT

Jodi T.

Owner

> "Our technical representative, Ayodell was absolutely amazing and patient through our 8 hour ordeal we went..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6579474)

JH

Justin H.

Owner

> "Once the equipment they sell you breaks they don’t do much about it."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7110842)

JG

Jimmy G.

President

> "Professionalism and friendliness with every phone call."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7021030)

JT

Jodi T.

Owner

> "The fact that we have to replace perfectly good equipment with new expensive equipment when we upgrade to newer..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6579474)

JH

Justin H.

Owner

> "I like how easy it was to update from the computer."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7110842)

VR

Verified Reviewer

Owner

> "Our business had both restaurant and retail and Cake POS was not incredibly conducive to retail management. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6788378)

JG

Jimmy G.

President

> "What I am most impressed with is the customer support."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___7021030)

KX

Katerina X.

Continuous Improvement Specialist

> "I was counting on the orderpad but it keeps malfunctioning"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6532851)

JB

Jay B.

Marketing and Technology Coordinator

> "The integration with Uber Eats is a game changer for us! "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6631150)

PR

Phil R.

Webmaster

> "The doordash integration is a bit clunky."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6653528)

AS

Ann S.

Co-owner, Manager

> "He was able to help me solve a problem that was not technical in nature, but drew on his expertise in the..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6029255)

MR

Martin R.

Owner

> "Communication was good, was not impressed with set up of the order pad or credit card payment, spent many hours..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6000799)

JT

Jodi T.

Owner

> "I like the reporting functionality and the ease of use of the system."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6579474)

JT

Jodi T.

Owner

> "I also do not think it is good business for CAKE to not have any local support. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6579474)

JR

Jess R.

Owner

> "Overall good experience, but what keeps me with them is the customer service. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6427158)

LB

Lucas B.

Owner

> "Be prepared to be placed on hold for lengthy times and still get no answers and the online support to not reply..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6242862)

CT

Cheryl T.

Owner

> "He is the only one i want work with when i call for help. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6429572)

KX

Katerina X.

Continuous Improvement Specialist

> "Machines have issues here and there."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6532851)

CB

Claire B.

Owner

> "The ease in which employees can be trained to use the terminals, menu changes can be made quickly and..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4751172)

RD

Roman D.

Owner

> "We are experiencing multiple instances of our credit card deposits not depositing on the days that they are..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3748116)

TS

Tony S.

Owner

> "The problem got solved quickly by the next team."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6315227)

KV

Kenneth V.

Owner

> "Credit card processing fees seem a little high compared to other options."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5080600)

TS

Tara S.

Office Assistant

> "Actually some of the best customer service I've had very helpful when above and beyond"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6673755)

MA

Marianne A.

Manager

> "The updated version is not as user friendly compared to the old version."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5037704)

NP

Nolan P.

IT Maintenance Tech

> "Even though we've been using Cake for our POS systems for a few years now, they're team is still at the ready..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6169705)

EP

Elizabeth P.

Owner

> "Cake was not ready for the feature I needed at the time which was future scheduling of online orders."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4652215)

JI

Jason I.

IT

> "Options & Functunality make this POS a nice engine for our restaraunt."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6042697)

KF

Kristin F.

Owner/operator

> "The new fees that are coming out with the credit card processing. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4696751)

PR

Phil R.

Webmaster

> "The performance of the cake support team is awesome!"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6653528)

CP

Christine P.

owner

> "you cannot put quantities under the modifiers"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4296915)

PR

Phil R.

Webmaster

> "Support!"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6653528)

SL

Steve L.

Owner

> "Terrible customer service"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5002175)

TG

Tara G.

Owner/manager

> "This gives me peace of mind and helps me deal with other issues."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5074334)

TJ

Travis J.

Owner

> "Customer service is the absolute worst !"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6123308)

AS

Ann S.

Co-owner, Manager

> "All I've spoken with have restaurant experience and understand the industry to provide excellent advice,..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6029255)

MP

Michal P.

Assistant Manager

> "About seven months ago after they were moving data from one of the registers to the other, our card readers..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605)

MA

Marianne A.

Manager

> "He got our system back up and helped figure out the problem."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5037704)

DW

Devin W.

Owner

> "Then when I call about the charge for services for March, which I shouldn't have been charged for, they say..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3416245)

AS

Ann S.

Co-owner, Manager

> "The customer representatives you get when help is needed are excellent and patient. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6029255)

PL

Patrick L.

Owner

> "Consistently poor experience at every turn and every new challenge of the restaurant."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4639777)

BD

Ben D.

Corporate Chef

> "Easy to use interface, quality equipment, software has come a long way since I starting using in 2015"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5071278)

EL

Elizabeth L.

Owner

> "Not in love with the organization of my screen."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4712944)

SL

Steve L.

Owner

> "Was Easy at First, folks were easy to talk to and lots of help, things changed after the merger with madmobile"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5002175)

MP

Michal P.

Assistant Manager

> "We are using CAKE, and the whole year we are having so many issues with card readers and registers as well."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605)

CM

Carla M.

owner

> "we are getting ready to implement the loyalty rewards, as we are getting many requests for that feature. And we..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3018953)

RW

Ryan W.

Manager

> "Many times we have had staff missing receipts and then locate it after they've clocked out."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3456352)

JM

Jimmy M.

Owner/Partner

> "sensitive content hidden\] in Customer service and tech help was soo helpful Thank you very much for hiring such..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5037786)

JM

John M.

Owner

> "The system is very proprietary and not able to sync well with other software systems."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2883477)

CS

Carrie S.

Owner/Manager

> "As a restaurant and bar, we needed a lot of detail in orders and the ability to print to different stations was..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2947467)

MB

Matthew B.

Owner/chef

> "We were unable to set up our online ordering from the table."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3338694)

JK

Joe K.

Owner

> "Really loved having Cake in our restaurant and for decisions out of my pay grade, we had to remove it."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4526992)

RW

Ryan W.

Manager

> "I really dislike that you cannot re-open a server "check out" once they've clocked out."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3456352)

MI

Murtaza I.

Assistant Manager IT

> "When we started using this software, we loved the plain and straightforward screen and the experience of the..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3598386)

LK

Leslie K.

Owner

> "I don’t like Gift card cost and monthly fee"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___3206664)

AM

Amie M.

General Manager

> "Compared to the other POS systems I have used over the years, this is by far, the most user friendly POS system..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5038090)

SW

Steven W.

Owner

> "Porting to Quickbooks is too complex as well. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3449473)

MR

Michael R.

Owner

> "Definitely better than other competitors and customer service knocks it out of the park!"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6295851)

LC

Lori C.

Owner

> "We’ve tried to explain to our customers that in our situation it’s hard to keep track of time to make an order..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2837267)

MR

Martin R.

Owner

> "Helpful and polite staff, always there to answer questions."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6000799)

MP

Michal P.

Assistant Manager

> "Wery unstable, lot of issues and customer service is not good either."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605)

KV

Kenneth V.

Owner

> "Their customer service is excellent!"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___5080600)

MP

Michal P.

Assistant Manager

> "They are investigating the problem for five days and we are still do not have any updates."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605)

MM

Michelle M.

Lodge Secretary

> "Ease of use and simple, initiative design"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4811654)

CS

Carmen S.

Marketing Director

> "Only drawback was it can't always breakdown some questions. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2995322)

TJ

Travis J.

Owner

> "Employees have stated that the system is user friendly."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___6123308)

VK

Vangjel K.

owner

> "Dozens of times we will be on the phone with a customer service rep, and both them and I will be having issues..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2796039)

BD

Bonnie D.

Owner

> "We are able to constantly update our ever changing menu with ease."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4554583)

JM

John M.

Owner

> "I had trouble finding some key reports. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2883477)

BD

Bonnie D.

Owner

> "It has made processing orders easy and seamless."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4554583)

LW

Lisa W.

Owner/GM

> "Cannot audit credit card tips ( they dont print on server checkout"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2570451)

CP

Christine P.

owner

> "Easy to train employees and enhances our experience"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___4296915)

MP

Michal P.

Assistant Manager

> "The customer service is not helpful at all!"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3170605)

BL

Brenda L.

Owner

> "Being the owner, I like being able to see everything that is going on within my business by logging on to the..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2614753)

AP

Allen P.

Owner

> "Almost impossible to get someone on the phone"

[See full review](https://www.capterra.com/p/143463/Cake-POS/#SoftwareAdvice___3483906)

MO

Melvin O.

Owner

> "An easy company to work with, if theres problems customer support can’t fix, they pass the problem to their..."

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2858466)

DLH

Debbie Lou H.

Manager

> "Unfortunately no fault to her it was still not fixed. "

[See full review](https://www.capterra.com/p/143463/Cake-POS/#Capterra___2911394)

[View Reviews](https://www.capterra.com/p/143463/Cake-POS/reviews/)

## User interface

[Lavu](https://www.capterra.com/p/118828/Lavu/)

4.20 (258)

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)

4.57 (522)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Lavu

43/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Cash Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   Electronic Payments
-   Employee Management
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Offline Access
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Separate Checks
-   Split Checks
-   Stock Management

[See all features](https://www.capterra.com/p/118828/Lavu/#features)

CAKE POS

Top features

45/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Cash Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   Electronic Payments
-   Employee Management
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Offline Access
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Separate Checks
-   Split Checks
-   Stock Management

[See all features](https://www.capterra.com/p/143463/Cake-POS/#features)

### Recognition

Lavu is recognized as a top-rated tool in 3 Capterra Shortlist reports

CAKE POS is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Lavu

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

CAKE POS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Lavu

-   By Lavu
-   Located in United States
-   Founded in 2010

CAKE POS

-   By Mad Mobile
-   Located in United States
-   Founded in

## Popular Comparisons

[Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/)

vs

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Price

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4.2

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4.8

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[View full comparison](https://www.capterra.com/compare/136301-143463/Toast-POS-vs-Cake-POS)

[Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/)

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Price

$99/month

4.2

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4.2

4.3

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[View full comparison](https://www.capterra.com/compare/118828-197473/Lavu-vs-SpotOn-Restaurant)

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

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4.7

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Price

$349one time

4.2

Features

3.8

4.3

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3.8

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Features

3.8

4.7

Ease of Use

3.8

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$69/month

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3.7

4.3

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[View full comparison](https://www.capterra.com/compare/118828-140677/Lavu-vs-TouchBistro)

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Price

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4.0

[View full comparison](https://www.capterra.com/compare/118828-226864/Lavu-vs-Clover)

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

vs

[Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (570)](https://www.capterra.com/p/226864/Clover/reviews/)

$69/month

Price

Contact vendor for pricing

4.4

Features

3.8

4.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/143463-226864/Cake-POS-vs-Clover)