# Compare Lavu vs Epos Now 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Epos Now and Lavu based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/118828-152638/Lavu-vs-Epos-Now --- # Epos Now vs Lavu Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Epos NowLavu2/4 selected [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.8 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.2 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) [## Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.8 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $349.00one time Value-for-Money 3.6 Functionality 3.8 Ease of Use 3.8 Customer Service 3.6 Reviews Sentiment Based on [719 reviews](#user-reviews) Positive 487 Neutral 39 Negative 193 [## Lavu](https://www.capterra.com/p/118828/Lavu/)[4.2 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment RR RD Based on [258 reviews](#user-reviews) Positive 210 Neutral 16 Negative 32 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,077 reviews from restaurant pos software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Feature ratings For Restaurants 3.4 Payment Processing 3.5 Order Entry 3.5 Electronic Payments 3.6 Sales Reports 3.7 80%Fit High performer Feature ratings For Restaurants 4.4 Payment Processing 4.4 Order Entry 4.4 Electronic Payments 4.3 Sales Reports 4.4 User satisfaction User satisfaction 3.8 User reviews[719](https://www.capterra.com/p/152638/Epos-Now/reviews/) Ease of use 3.8 Functionality 3.8 Value for money 3.6 Customer support 3.6 User satisfaction 4.2 User reviews[258](https://www.capterra.com/p/118828/Lavu/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.1 Customer support 4.2 Price starts from Price starts from $349Flat Rate, One Time - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Epos Now's award-winning POS offers specialized hardware and software for all kinds of retail and hospitality businesses of any size, with an overall Trustpilot score of 4.5/5 (Dec 2025). Best for Lavu is used by full-service restaurants, quick-service restaurants, coffee shops, cafes, bars, breweries, bakeries, hospital cafeterias, school cafeterias, and food trucks. ## User reviews Pros & cons RD Ryan D. Owner > "With the implementation of Epos Now At Canalside restaurant Ltd, we have greatly improved our service to our customers and sped up the process from start to..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858717) VR Verified Reviewer IT Support > "To compound the situation, EposNow’s own support documentation directed users to download an application that was not available in our region, further increasing..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298) MG Mark G. Company Director and Operations Manager > "The annual fee for our multiple tills is very reasonable and the software is comprehensive, allowing for detailed sales reporting, staff login, timesheet and..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498) VR Verified Reviewer IT Support > "This led to immediate operational impact, including lost revenue, operational delays, and customer dissatisfaction, all of which could have been mitigated with..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298) SK Shahzad K. Director > "Its very valueable software we used more then one year only for me as a small bussiness Epos monthly charges qute high for us othervoice its very highly..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7096604) VR Verified Reviewer IT Support > "Support documentation was also inaccurate, directing users to unavailable applications, which added confusion during an already critical situation." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298) PN Patricia N. Manager > "I can have all my business products in the app and easy to manage inventory also it is easy to use just scan the barcode and I have all my products and sales data..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7050740) JC Jane C. Partner > "Unfortunately, this function can’t be used without also giving staff access to till functionality, which isn’t ideal for team members like kitchen staff or runners..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857182) KA Kasim A. Director > "We was on an old EPOS and having upgraded to EPOS now allows me amazing insight into my business, I can see my busy periods, get comprehensive sales reports, stock..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6424975) SW Sheila W. partner > "The only issue that I can think of is that I use I menu for all my streaming and it will not work on this POS." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7079232) JC Jane C. Partner > "The system has proven to be very reliable, and the reporting functions in the back office are excellent — clear, comprehensive, and ideal for tracking sales and..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857182) RD Richie D. Owner > "I had 4 different customer reps in the short time I used them. But worst of all when went to cancel their useless service they had me locked into a contract that I..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6852343) CG Chrus G. Owner > "All the credit card payments go through the till system and makes it really quick and safe" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7052117) VR Verified Reviewer IT Support > "Overall handling of the incident demonstrated poor planning, inadequate customer communication, and insufficient support for affected businesses." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298) MS Michele S. Manager > "Great help thanks for yoir support and the fun of being able to open back officecon my pone and laptop abd desktop" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7059565) JO Jason O. Managing Director > "When it comes to spilting bills if it didnt print out so many receipts, having ten receipts split at sale makes it anoying" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6860737) MG Mark G. Company Director and Operations Manager > "The security features are excellent from passwords, staff login codes and auto timeout options on the screens." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498) AAN Abdullah Al N. FOUNDER, CEO > "Without sending and providing my requirements they are trying to charging me each month. When I talked to there support team they said they only provide invoicing,..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6308344) ER Erlin R. Owner > "What I like most about the system is that you can access the system from anywhere, also you man maintains items from the back office without interfering with the..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6387488) SW Sheila W. partner > "I was using another system and I could not get any support from them and if the guy came out to do anything he over charged me for anything he done." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7079232) PD Paul D. Centre Manager > "We have since upgraded to 2 tills and 3 card readers Very Good. When you had a system outage was back up and running in less than 60 minutes" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6827710) SR Stuart R. Director > "You cant drag and drop buttons on till screen to put them in order so it is somewhat difficult to visually set up." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019329) PG Paul G. Administratuve > "The ease of having my entire ecosystem secure and maintaining a good inventory and secure payment method" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7049518) VR Verified Reviewer IT Support > "As a small business operating within a challenging hospitality environment, this level of disruption without warning or support was entirely unacceptable." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298) MG Mark G. Company Director and Operations Manager > "It is easy to take payments and you can add other tenders, allowing us to integrate our gift vouchers on the system." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7005498) Fay M. Director > "There's lots of adviser calls and calls when you named adviser isn't available which can be over the top when you have already spoken to people." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6871810) VR Valerij R. Director > "Very easy to find or add products,change prices, card reader working very fast,very fast to retry a transaction." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7090336) PP Paras P. Director > "Shopify app can mess up sometimes and sync the order twice which causes inventory issues but this has to do with the external app rather than eposnow but would be..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6427592) HG Hamidreza G. Owner > "It also offers useful reporting features and flexibility for different type of businesses." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6863843) VR Verified Reviewer IT Support > "Having been a customer of EposNow for several years, what occurred on 23rd April was highly disruptive and unacceptable for a business-critical service." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298) AR Alex R. Bar Manager > "To add, EPOS Now even kindly donated 2 extra handheld terminals to help us deal with the volume of people we were expecting for our event." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6323785) MD Marquita D. Operating manager > "The only thing I did not like was in the beginning of taking card payments I did not process correctly, but again customer service did great getting it corrected." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7004932) Lance M. Chair > "The back office allows my team to handle issues outside the shop." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6864257) AE Aaron E. Owner > "I cannot recommend eposnow to anybody in any industry as from my experience, they have a complete disregard for their customers and fail to provide any level of..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7037594) MS Michele S. Manager > "Easy too use and helpful staff that most always answer fast and the fast payment of my funds into my account." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7059565) CD Cal D. vice chair > "Debit machines are garbage. After we cancelled by phone they kept taking money from our account and charging our credit card. When we finally got in contact with..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6553584) PW PAUL W. MANAGIN DIRECTOR > "We took the epos payments as well as decided to keep it all under one roof, this not only saved us money but gave us a much more modern card processing machine." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6416708) MA Morag A. Centre Manager > "some reports are trickier to access than expected and amount of time learning the system is more than expected but" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019633) RD Ryan D. Owner > "Easy to use system, for both the front door and back door of the software, friendly staff and support team, quick response times and knowledgeable staff." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858717) MB Michael B. Manager > "Months after my contract ended and the account cancelled, Eposnow continues to steal my money every month and refuses to process the refund I'm entitled to." [See full review](https://www.capterra.com/p/152638/Epos-Now/#GetApp___6342106) PG Phil G. Director > "The integration with Xero also works seamlessly, which has been a great help for our accounting." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6856350) PT Peter T. Director > "The constant updating of stock can take time and it is slow to load sometimes" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858260) MT Marcus T. Owner > "The till system is very easy to use and navigate , we were able to add our own products and set up till exactly how we wanted it to look" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7020004) MR Muhammad R. admin > "They constantly create trouble for loyal customers and seem more interested in collecting extra payments than providing support." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7027225) FH Fouad H. Owner > "Best pos system easy to use the interface good easy to add items or departments or even customers i am happy" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7085605) FC Ferris C. CEO > "Using Pay By Link is very clumsy and relies on Customers to use their mobile 'phones or email correctly, which many do not." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6687058) ES Emily S. Notary Public, PennDOT agent > "EPOS NOW provides a quality product that is easy to operate and utilize in a variety of ways in a variety of settings. " [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7143509) CG Chrus G. Owner > "Nothing really the overall way the sales Team and the technical Team dealt with my purchase was second to none" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7052117) PG Phil G. Director > "The till’s user interface is very intuitive, making it easy for all staff to get up and running with minimal training." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6856350) TW Trevor W. Work part time for my wife. Machine Embroidery > "As an Embroidery business, I find the Stock Control difficult to get to grips with." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6858105) Bernie W. Manager > "Easy to use difficult to load stock, worked well when running but never could do end of day reconcilliation" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7117560) AZ Andre Z. Opertor > "good and clear but the waiting time was too long but fair that does not help that much when you have customers waiting." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7024455) Fay M. Director > "The features in the back office are amazing and again so easy to navigate and find stats/ best sellers and records." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6871810) MOA Muhammad Ousama A. Director > "They convince you to signing 1 year contract, but they tie you to a 3 years contract for a protection plan that you didn’t ask for" [See full review](https://www.capterra.com/p/152638/Epos-Now/#SoftwareAdvice___6562948) SR Stuart R. Director > "You can quickly check what you have sold the previous week which makes re ordering so easy." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7019329) VR Verified Reviewer IT Support > "This resulted in a complete interruption to trading." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7137298) HB Hugo B. Operation manager > "Also it helps me a lot to give a good service to my clients, because payments became easy to process." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6879734) MG Marcello G. Managing director > "Not able to personalise printing orders" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857769) MW MICHAEL W. Shop Manager > "Easy to use and bank at the end of the day being able to see the projections ie takings tax profit margins etc great bit of kit and excellent customer service when..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6386967) AP April P. Partner > "Technicians did not know my system and could not provide an owner manual for me to figure out the device and software." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6415636) DM David M. Chairman > "As a beginner it was easy to use and set up once i had had a little practice using the system The new look which enables products to be displayed is much better" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6865752) DG David G. Manager > "Our staff are forced to handwrite orders for the kitchen because the KDS doesn’t work properly." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6683583) BD Blaine D. Owner > "Would love to upgrade but newer models are a bit high for a small business." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6815532) MK Mobin K. Dispensing Optician > "The sales sharks make things sound so good and appear to be very helpful in the beginning, but once you've paid them, they trap you" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6826164) MG Marcello G. Managing director > "Very satisfying hardware and software, quality and reliability quick and hassle free costumer service 24 h" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6857769) KH Karla H. Owner > "Sometimes a little difficult to find information in the FAQ. " [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6840782) Liam B. Owner > "Amazing service and tracking across stock." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7034810) MK Melissa K. Florist > "I had a minor hiccough when I first joined and was not told about the need to have integrated card payments and subsequently incurred an unexpected charge." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6428595) JH Jason H. Manager > "Very easy to use and has clear instructions when errors are made." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7106227) AA ADRIANO A. Owner > "they promised me that the credit card surcharge would have be available from September 21st but they didn't deliver, the surcharge was available only one month..." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6044613) JS Jason S. Store Manager > "Its cloud-based design ensures flexibility, while excellent customer support makes it a reliable choice for my business" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6663810) KP KYANNE P. Owner > "The printer broke within about 6 months and they sent me a new machine." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7004359) SK Shahzad K. Director > "Easy to use highly recommended we used more then one year so i preffer to get all kind of bussiness in uk" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___7096604) MB Michael B. Manager > "They are hard to contact during critical times of business, many of their staff are clearly totally inexperienced and inept, their management clearly doesn't care." [See full review](https://www.capterra.com/p/152638/Epos-Now/#GetApp___6342106) NC Nathan C. IT Administrator and Book Keeper > "Also, on the rare occasion I have required technical support I have faced almost zero hold time and had an exemplary service to fix my issues." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6426949) SE Samir E. Owner > "Customer service, the till refused to let me access the till and gave an error message for months." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6400073) AT Allan T. Owner Manager > "Effortless to use, built for reliability, and priced to impress—this system delivers on every front." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6849262) PW Pippa W. Owner > "That I can’t connect my kitchen order printer wirelessly." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6685696) MK Melissa K. Florist > "I have had a number of occasions where I have needed to call the helpdesk and every time, the person has solved my query easily and with patience." [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6428595) AC Amber C. Head Of Places > "I couldn’t use our back office is not working as an excuse not to do the work I needed to do because they fixed the problem I had so quickly!!" [See full review](https://www.capterra.com/p/152638/Epos-Now/#Capterra___6429541) [View Reviews](https://www.capterra.com/p/152638/Epos-Now/reviews/) RR Rique R. Owner > "Honestly, this is a fantastic option for tour positions, offering a seamless transition from banking to the comprehensive..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6887769) MA Matt A. Owner > "Not transparent on prices: you pay a yearly fee of about $1,000 for basic subscription and on top of that they bill you..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6768046) RD Robert D. Vice President > "It has a nested system, which allows for exceptional capabilities to modify even the most complex orders." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6873462) ER Earl R. Owner > "The customer service stinks they don't get back in contact with you in a timely fashion and every time you call they try..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6837547) PE Patricia E. Manager- Owner > "Great, I love the ease of the POS and how you can see clearly the reports without confusion from different reports..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___7037535) MW Michael W. President > "Terminal was shipped in dark mode which did not allow me to view the setup screen." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6748540) Anita D. Owner > "Anytime I had a question or needed assistance, their team responded quickly, professionally, and with a genuine..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6883724) MA Matt A. Owner > "The stock management feature is absolutely not working and is not intuitive." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6768046) CVP Chintada Venkata P. Restaurant Manager > "Its really great to get service from \[sensitive content hidden\] and the way you support us since the beginning with..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4910247) MV Mags V. Owner > "The credit card implementation process, my appointed rep didn’t think to ask where my router was so the new $400 piece of..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4907091) SB Scott B. Business Broker > "Ease of use when using the POS...it is intuitive and has the features to make a restaurant run effectively" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___7006030) JL Jacob L. owner > "setup was a little slow, had issues with downloads" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6468691) RD Robert D. Vice President > "This is the best experience we have had from the search for a new system, right up to its full utilization. " [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6873462) VR Verified Reviewer Owner > "No one ever knows what you're talking about and if they transfer you, you have to start all over from scratch, including..." [See full review](https://www.capterra.com/p/118828/Lavu/#GetApp___5061353) CW Corissa W. Store manager > "The ease of building your own products and able to integrate with online orders" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6707280) TB Tara B. Owner Operator > "Occassionally the app glitches and it creates mistakes on the server end that need to be untangled." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6215990) BA Brian A. CMO Co-Owner > "We like that the price is reasonable and that we can use a cash discount system so easily." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6670887) SO Sunny O. Operations manager > "Not transparent with the charges." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6579893) JM John M. Owner > "Initially I liked the layout. " [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___7108304) NG Nathan G. Owner > "Onboarding process in regards to 3rd party delivery was incomplete which created total chaos for the business owner." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6153935) JM John M. Owner > "It appeared easy to use and simple enough to train people to use quickly." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___7108304) GG Greg G. Owner > "Had issues with the credit card machine, as it doesn't exit sleep mode efficiently" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6101868) SY Stacy Y. General Manager > "The entire team was super helpful in the process and delt with a really picky customer with a really large menu with..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6415858) VR Verified Reviewer Owner > "So tired of their horrible customer service, which consists of waiting on hold forever and eventually getting connected..." [See full review](https://www.capterra.com/p/118828/Lavu/#GetApp___5061353) RY Reid Y. Director of Food Service > "hardware has its drawbacks, but overall the back office of lavu is user friendly, support team is competent with a high..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6280470) JG Joe G. Owner > "Since we have to say something here, we don't like that they outsource the KDS screens and networking. But they make up..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6060536) Anita D. Owner > "The back office reports are easy to read." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6883724) LA Luis A. F&B Supervisor > "One thing that i notice is that i can not move the category windows as i desire, to have a better organization in the..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3677708) SS Sammy S. Administrative Assistant > "Their user interface is beginner friendly and pretty straightforward." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6500351) MA Matt A. Owner > "No support in any way!" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6768046) MC Michael C. Owner > "hour Customer support is very understandable and makes troubleshooting very easy." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6474002) TK Tammy K. owner > "on my go live i had problems with my hotspot but that is the only thing and you can't help with that.." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___5089650) IG Ines G. Owner > "It is flexible and convenient and I’m paying less than the other POS system" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6778569) TM Tr M. Owner > "Then this morning, a year and a half later, got a new bill for $188 which the customer service representative refused to..." [See full review](https://www.capterra.com/p/118828/Lavu/#SoftwareAdvice___4987604) MC Michael C. Owner > "Lavu is 100 times less stressful to learn and use." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6474002) SB Sherri B. Manager > "I have never had a POS system provider that walked you through step by step on how to hook the equipment up! " [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6294013) SS Sammy S. Administrative Assistant > "Service is very helpful in solving issues" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6500351) VR Verified Reviewer Owner > "Their technology is outdated." [See full review](https://www.capterra.com/p/118828/Lavu/#GetApp___5061353) JC Jessica C. Owner > "Lavu has stepped in to improve, full the gaps, and take the lead for us in terms of setup and deployment." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4843936) NG Nathan G. Owner > "It was a brutal set up that started Sept 20th and was not completed until yesterday." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6153935) AB Amanda B. Owner > "My team jumped right into operating the new POS system with ease!" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6363308) KW Kevin W. Owner > "Onboarding person turned ugly when I questioned dates." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6087682) DK Demetrius K. Owner > "The best thing about Lavu is the inventory and pricing down to the ingredients." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6139652) DB Daniel B. Owner > "The US based customer support staff disappeared and was replaced by a call center in India, our monthly fees nearly..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___2886845) BM Brian M. Agent > "I seek to help locally owned businesses implement the same level of service as a bigger franchise" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4957992) MW Malaika W. Owner > "It does not link my inventory and doesn't have the capacities to do so" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4310552) SO Sunny O. Operations manager > "Nice hardware and free trial." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6579893) RS Russ S. owner > "Occcassional lapses in service due to technology glitches" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4695733) OM Oakie M. Owner > "As a business owner confident in presenting Lavu as a solution for their business, I have No concerns they can deliver a..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___5000130) JB Jamison B. Owner > "After canceling the software - they kept charging our accounts for months. When confronted about the charges and after..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3312461) OM Oakie M. Owner > "After working with sales and tech support for 12 long hours the challenge was achieved." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___5000130) KW Kevin W. Owner > "Absolutely, incredibly the worst customer service ever." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6087682) SO Sunny O. Operations manager > "Knowledgable support team." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6579893) VR Verified Reviewer Owner > "Customer service is horrible." [See full review](https://www.capterra.com/p/118828/Lavu/#GetApp___5061353) KFA Kenny Felassi A. Head of IT > "The support team is highly efficient." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6466292) DB Daniel B. Owner > "Our salesperson quit responding to calls and email right after the sale was made and only resurfaced when there was yet..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___2886845) AR Amy R. President > "Staff are kind and available." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6573142) GG Gabriela G. Manager > "Some of the reports we need are not ready" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3612463) GW Geoffrey W. CEO > "The easy and great service and the help from \[sensitive content hidden\]." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6498431) KB Ken B. Owner > "I find the menu design is a little tricky but I'm very new." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3997045) SD Stephanie D. Owner > "Onboarding team is efficient and knowledgeable." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6469711) PV Philip V. President > "Backend layout is a bit clunky, too many drop down and making groups and stuff is a bit of a pain." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3392200) TA Tiffany A. Owner > "The acceptence of my small business and the customer service is great." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6247080) MI Murtaza I. Assistant Manager IT > "The printer stops working sometimes so we have to close the app and reopen it again." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3123791) SB Sherry B. Owner > "They were able to create exactly what I wanted for the menus." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6281009) DB Daniel B. Owner > "My managers made endless calls to the LAVU customer support center in India, often waiting hours to get through." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___2886845) PP Patty P. owner > "Menudrive is easy to program; took some time but our menu is large and we being a breakfast diner we had many options..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3579443) BP Bernadette P. Corporate Sucess Leader > "One location at a time we have to input only one location at a time this is frustrating" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3380437) AH Allen H. CEO > "We are looking forward to our new loyal customers program the POS has and a few other perks." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4920322) JB Jamison B. Owner > "T Their CEO spams all account holders each week with cringe-worthy emails. " [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3312461) TK Tammy K. owner > "was able to work it out for training to happen after work and everyone was so nice and so helpful!!" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___5089650) DB Daniel B. Owner > "The online platform (Menu Drive) and the POS are totally unintegrated." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___2886845) NG Nathan G. Owner > "sensitive content hidden\] pent countless hours on the phone with me and ultimately saved the day and now we are up and..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6153935) CM Christie M. Director of Operations > "Bad times on systems down. Either glitches or updates during the peak times." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3517405) CM Caryn M. Server/Bartender > "It made it easier for us to survive the pandemic financially and be able to open our doors again when restrictions were..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3743638) BT Brian T. Owner > "I usually call them out on it and at times have had to email the\[SENSITIVE CONTENT\] about issues that weren't getting..." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3509678) SB Sherri B. Manager > "Support staff, oh my gosh, they call and check on you the next day to see if everything is working!" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6294013) KC Kurt C. Owner > "They should fix the glitches which occurs very frequently." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3422620) JG Joe G. Owner > "Everything works seamlessly without a glitch." [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6060536) MJ Megan J. Administrative Assistant > "It is very expensive and the customers sometimes have difficulty editing the software" [See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3440101) [View Reviews](https://www.capterra.com/p/118828/Lavu/reviews/) ## User interface 3.76 (719) [Lavu](https://www.capterra.com/p/118828/Lavu/) 4.20 (258) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Epos Now Top features 45/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Barcode Recognition - Barcode/Ticket Scanning - Cash Management - Credit Card Processing - Customer Database - Customer History - Customizable Reports - Data Import/Export - Delivery Management - Discount Management - Electronic Payments - Employee Management - For Restaurants - Generative AI - Gift Card Management - Inventory Management - Inventory Tracking - Loyalty Program - Mobile Access - Multi-Location - Offline Access - Online Ordering - Order Entry - Order Management - Order Tracking - Payment Processing - Point of Sale (POS) - Price/Margin Management - Promotions Management - Purchase Order Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Receipt Management - Reporting/Analytics - Reporting & Statistics - Reservations Management - Returns Management - Sales Reports - Sales Tax Management - Sales Trend Analysis - Separate Checks - Split Checks - Stock Management [See all features](https://www.capterra.com/p/152638/Epos-Now/#features) Lavu 43/50 - Access Controls/Permissions - Accounting Integration - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Barcode Recognition - Barcode/Ticket Scanning - Cash Management - Credit Card Processing - Customer Database - Customer History - Customizable Reports - Data Import/Export - Delivery Management - Discount Management - Electronic Payments - Employee Management - For Restaurants - Generative AI - Gift Card Management - Inventory Management - Inventory Tracking - Loyalty Program - Mobile Access - Multi-Location - Offline Access - Online Ordering - Order Entry - Order Management - Order Tracking - Payment Processing - Point of Sale (POS) - Price/Margin Management - Promotions Management - Purchase Order Management - Real-Time Data - Real-Time Reporting - Real-Time Updates - Receipt Management - Reporting/Analytics - Reporting & Statistics - Reservations Management - Returns Management - Sales Reports - Sales Tax Management - Sales Trend Analysis - Separate Checks - Split Checks - Stock Management [See all features](https://www.capterra.com/p/118828/Lavu/#features) ### Recognition No recognitions have been awarded to Epos Now Lavu is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Epos Now Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Lavu Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Epos Now - By Epos Now - Located in United States - Founded in 2011 Lavu - By Lavu - Located in United States - Founded in 2010 ## Popular Comparisons [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.76 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) vs [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[4.64 (3,030)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) $349one time Price $0/month 3.8 Features 4.5 3.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152638-275802/Epos-Now-vs-Square-Point-of-Sale) [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) vs [Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (592)](https://www.capterra.com/p/142877/Restroworks/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.8 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118828-142877/Lavu-vs-Restroworks) [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.76 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) vs [Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (570)](https://www.capterra.com/p/226864/Clover/reviews/) $349one time Price Contact vendor for pricing 3.8 Features 3.8 3.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/152638-226864/Epos-Now-vs-Clover) [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) vs [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Contact vendor for pricing Price $69/month 4.2 Features 4.1 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/118828-136301/Lavu-vs-Toast-POS) [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.76 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) vs [PayPal Point of Sale](https://www.capterra.com/p/171165/PayPal-Here-app/)[4.63 (2,290)](https://www.capterra.com/p/171165/PayPal-Here-app/reviews/) $349one time Price $0.01 3.8 Features 4.5 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152638-171165/Epos-Now-vs-PayPal-Here-app) [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) vs [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (370)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/) Contact vendor for pricing Price $99/month 4.2 Features 4.2 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/118828-197473/Lavu-vs-SpotOn-Restaurant) [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.76 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) vs [Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[4.56 (241)](https://www.capterra.com/p/205337/Shopify-POS/reviews/) $349one time Price $5/month 3.8 Features 4.5 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152638-205337/Epos-Now-vs-Shopify-POS) [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) vs [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) Contact vendor for pricing Price $69/month 4.2 Features 3.7 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/118828-140677/Lavu-vs-TouchBistro) [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.76 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) vs [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.61 (366)](https://www.capterra.com/p/180087/Boulevard/reviews/) $349one time Price $176/month 3.8 Features 4.4 3.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152638-180087/Epos-Now-vs-Boulevard) [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) vs [Clover](https://www.capterra.com/p/226864/Clover/)[3.77 (570)](https://www.capterra.com/p/226864/Clover/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 3.8 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/118828-226864/Lavu-vs-Clover) [Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.76 (719)](https://www.capterra.com/p/152638/Epos-Now/reviews/) vs [Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) $349one time Price $69/month 3.8 Features 4.1 3.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/136301-152638/Toast-POS-vs-Epos-Now) [Lavu](https://www.capterra.com/p/118828/Lavu/)[4.20 (258)](https://www.capterra.com/p/118828/Lavu/reviews/) vs [CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/) Contact vendor for pricing Price $69/month 4.2 Features 4.4 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118828-143463/Lavu-vs-Cake-POS)