# Compare Lavu vs SpotOn 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Lavu and SpotOn based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/118828-197473/Lavu-vs-SpotOn-Restaurant

---

# Lavu vs SpotOn Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

LavuSpotOn2/4 selected

[Lavu](https://www.capterra.com/p/118828/Lavu/)[4.2 (257)](https://www.capterra.com/p/118828/Lavu/reviews/)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.2 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

[## Lavu](https://www.capterra.com/p/118828/Lavu/)[4.2 (257)](https://www.capterra.com/p/118828/Lavu/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

PE

RR

Based on [257 reviews](#user-reviews)

Positive

210

Neutral

16

Negative

31

[## SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.2 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.2

Customer Service

4.2

Reviews Sentiment

JD

Based on [367 reviews](#user-reviews)

Positive

302

Neutral

16

Negative

49

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

Highest Rated

### Rezku POS

4.7 (42)

* * *

Starting Price

$49.00

Other,Per Month

Free Trial

Free Version

* * *

User rating

93%

of reviewers  
rated it above 4 stars

* * *

### HungerRush

4.1 (76)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

80%

of reviewers  
rated it above 4 stars

* * *

### TouchBistro

3.8 (412)

* * *

Starting Price

$69.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

72%

of reviewers  
rated it above 4 stars

* * *

### Epos Now

3.8 (711)

* * *

Starting Price

$349.00

Flat Rate,One Time

Free Trial

Free Version

* * *

User rating

68%

of reviewers  
rated it above 4 stars

* * *

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 3,003 reviews from restaurant pos software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

High performer

Feature ratings

For Restaurants

4.4

Payment Processing

4.4

Order Entry

4.4

Electronic Payments

4.3

Sales Reports

4.4

77%Fit

Feature ratings

For Restaurants

4.0

Payment Processing

4.0

Order Entry

4.0

Electronic Payments

4.2

Sales Reports

4.2

User satisfaction

User satisfaction

4.2

User reviews[257](https://www.capterra.com/p/118828/Lavu/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.1

Customer support

4.2

User satisfaction

4.2

User reviews[367](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Lavu is used by full-service restaurants, quick-service restaurants, coffee shops, cafes, bars, breweries, bakeries, hospital cafeterias, school cafeterias, and food trucks.

Best for

SpotOn is a fully-integrated restaurant and retail management system empowering businesses of all sizes with digital tools supported by personal service at a fair price.

## User reviews

Pros & cons

PE

Patricia E.

Manager- Owner

> "Great, I love the ease of the POS and how you can see clearly the reports without confusion from different reports..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___7037535)

MA

Matt A.

Owner

> "Not transparent on prices: you pay a yearly fee of about $1,000 for basic subscription and on top of that they bill you..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6768046)

RR

Rique R.

Owner

> "Honestly, this is a fantastic option for tour positions, offering a seamless transition from banking to the comprehensive..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6887769)

ER

Earl R.

Owner

> "The customer service stinks they don't get back in contact with you in a timely fashion and every time you call they try to..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6837547)

RD

Robert D.

Vice President

> "It has a nested system, which allows for exceptional capabilities to modify even the most complex orders."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6873462)

MA

Matt A.

Owner

> "The stock management feature is absolutely not working and is not intuitive."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6768046)

RY

Reid Y.

Director of Food Service

> "hardware has its drawbacks, but overall the back office of lavu is user friendly, support team is competent with a high..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6280470)

MW

Michael W.

President

> "Terminal was shipped in dark mode which did not allow me to view the setup screen."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6748540)

Anita D.

Owner

> "Anytime I had a question or needed assistance, their team responded quickly, professionally, and with a genuine commitment..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6883724)

SB

Sherri B.

Manager

> "I have never had a POS system provider that walked you through step by step on how to hook the equipment up! "

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6294013)

CVP

Chintada Venkata P.

Restaurant Manager

> "Its really great to get service from \[sensitive content hidden\] and the way you support us since the beginning with golden..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4910247)

MV

Mags V.

Owner

> "The credit card implementation process, my appointed rep didn’t think to ask where my router was so the new $400 piece of..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4907091)

SB

Scott B.

Business Broker

> "Ease of use when using the POS...it is intuitive and has the features to make a restaurant run effectively"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___7006030)

JL

Jacob L.

owner

> "setup was a little slow, had issues with downloads"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6468691)

IG

Ines G.

Owner

> "It is flexible and convenient and I’m paying less than the other POS system"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6778569)

VR

Verified Reviewer

Owner

> "No one ever knows what you're talking about and if they transfer you, you have to start all over from scratch, including..."

[See full review](https://www.capterra.com/p/118828/Lavu/#GetApp___5061353)

RD

Robert D.

Vice President

> "This is the best experience we have had from the search for a new system, right up to its full utilization. "

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6873462)

TB

Tara B.

Owner Operator

> "Occassionally the app glitches and it creates mistakes on the server end that need to be untangled."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6215990)

CW

Corissa W.

Store manager

> "The ease of building your own products and able to integrate with online orders"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6707280)

SO

Sunny O.

Operations manager

> "Not transparent with the charges."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6579893)

BA

Brian A.

CMO Co-Owner

> "We like that the price is reasonable and that we can use a cash discount system so easily."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6670887)

NG

Nathan G.

Owner

> "Onboarding process in regards to 3rd party delivery was incomplete which created total chaos for the business owner."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6153935)

JM

John M.

Owner

> "Initially I liked the layout. "

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___7108304)

MA

Matt A.

Owner

> "No support in any way!"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6768046)

JM

John M.

Owner

> "It appeared easy to use and simple enough to train people to use quickly."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___7108304)

GG

Greg G.

Owner

> "Had issues with the credit card machine, as it doesn't exit sleep mode efficiently"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6101868)

SY

Stacy Y.

General Manager

> "The entire team was super helpful in the process and delt with a really picky customer with a really large menu with..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6415858)

VR

Verified Reviewer

Owner

> "So tired of their horrible customer service, which consists of waiting on hold forever and eventually getting connected..."

[See full review](https://www.capterra.com/p/118828/Lavu/#GetApp___5061353)

TA

Tiffany A.

Owner

> "The acceptence of my small business and the customer service is great."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6247080)

JG

Joe G.

Owner

> "Since we have to say something here, we don't like that they outsource the KDS screens and networking. But they make up..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6060536)

SB

Sherry B.

Owner

> "They were able to create exactly what I wanted for the menus."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6281009)

LA

Luis A.

F&B Supervisor

> "One thing that i notice is that i can not move the category windows as i desire, to have a better organization in the POS...."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3677708)

Anita D.

Owner

> "The back office reports are easy to read."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6883724)

TK

Tammy K.

owner

> "on my go live i had problems with my hotspot but that is the only thing and you can't help with that.."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___5089650)

SS

Sammy S.

Administrative Assistant

> "Their user interface is beginner friendly and pretty straightforward."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6500351)

TM

Tr M.

Owner

> "Then this morning, a year and a half later, got a new bill for $188 which the customer service representative refused to..."

[See full review](https://www.capterra.com/p/118828/Lavu/#SoftwareAdvice___4987604)

MC

Michael C.

Owner

> "hour Customer support is very understandable and makes troubleshooting very easy."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6474002)

VR

Verified Reviewer

Owner

> "Their technology is outdated."

[See full review](https://www.capterra.com/p/118828/Lavu/#GetApp___5061353)

SB

Sherri B.

Manager

> "Support staff, oh my gosh, they call and check on you the next day to see if everything is working!"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6294013)

NG

Nathan G.

Owner

> "It was a brutal set up that started Sept 20th and was not completed until yesterday."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6153935)

MC

Michael C.

Owner

> "Lavu is 100 times less stressful to learn and use."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6474002)

KW

Kevin W.

Owner

> "Onboarding person turned ugly when I questioned dates."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6087682)

SS

Sammy S.

Administrative Assistant

> "Service is very helpful in solving issues"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6500351)

DB

Daniel B.

Owner

> "The US based customer support staff disappeared and was replaced by a call center in India, our monthly fees nearly doubled..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___2886845)

JC

Jessica C.

Owner

> "Lavu has stepped in to improve, full the gaps, and take the lead for us in terms of setup and deployment."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4843936)

MW

Malaika W.

Owner

> "It does not link my inventory and doesn't have the capacities to do so"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4310552)

AB

Amanda B.

Owner

> "My team jumped right into operating the new POS system with ease!"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6363308)

RS

Russ S.

owner

> "Occcassional lapses in service due to technology glitches"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4695733)

DK

Demetrius K.

Owner

> "The best thing about Lavu is the inventory and pricing down to the ingredients."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6139652)

CM

Christie M.

Director of Operations

> "Bad times on systems down. Either glitches or updates during the peak times."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3517405)

BM

Brian M.

Agent

> "I seek to help locally owned businesses implement the same level of service as a bigger franchise"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4957992)

JB

Jamison B.

Owner

> "After canceling the software - they kept charging our accounts for months. When confronted about the charges and after..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3312461)

SO

Sunny O.

Operations manager

> "Nice hardware and free trial."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6579893)

BT

Brian T.

Owner

> "I usually call them out on it and at times have had to email the\[SENSITIVE CONTENT\] about issues that weren't getting..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3509678)

OM

Oakie M.

Owner

> "As a business owner confident in presenting Lavu as a solution for their business, I have No concerns they can deliver a..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___5000130)

KW

Kevin W.

Owner

> "Absolutely, incredibly the worst customer service ever."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6087682)

OM

Oakie M.

Owner

> "After working with sales and tech support for 12 long hours the challenge was achieved."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___5000130)

VR

Verified Reviewer

Owner

> "Customer service is horrible."

[See full review](https://www.capterra.com/p/118828/Lavu/#GetApp___5061353)

SO

Sunny O.

Operations manager

> "Knowledgable support team."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6579893)

SP

Sean P.

Owner

> "Have tried to cancel for 5 months, multiple emails, cases, conversations and promises to cancel, just got our 4th email..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___2833709)

KFA

Kenny Felassi A.

Head of IT

> "The support team is highly efficient."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6466292)

DB

Daniel B.

Owner

> "Our salesperson quit responding to calls and email right after the sale was made and only resurfaced when there was yet..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___2886845)

AR

Amy R.

President

> "Staff are kind and available."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6573142)

BT

Brian T.

Owner

> "There have been some price increases and fees snuck in that I wasn't happy about."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3509678)

AH

Anita H.

Owner

> "Customer service,and always answers the phone"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6285652)

GG

Gabriela G.

Manager

> "Some of the reports we need are not ready"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3612463)

GW

Geoffrey W.

CEO

> "The easy and great service and the help from \[sensitive content hidden\]."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6498431)

KB

Ken B.

Owner

> "I find the menu design is a little tricky but I'm very new."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3997045)

SD

Stephanie D.

Owner

> "Onboarding team is efficient and knowledgeable."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6469711)

BT

Brian T.

Owner

> "I don't think the pizza building is perfect and could still use work."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3509678)

PP

Patty P.

owner

> "Menudrive is easy to program; took some time but our menu is large and we being a breakfast diner we had many options for..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3579443)

PV

Philip V.

President

> "Backend layout is a bit clunky, too many drop down and making groups and stuff is a bit of a pain."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3392200)

AH

Allen H.

CEO

> "We are looking forward to our new loyal customers program the POS has and a few other perks."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4920322)

MI

Murtaza I.

Assistant Manager IT

> "The printer stops working sometimes so we have to close the app and reopen it again."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3123791)

TK

Tammy K.

owner

> "was able to work it out for training to happen after work and everyone was so nice and so helpful!!"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___5089650)

DB

Daniel B.

Owner

> "My managers made endless calls to the LAVU customer support center in India, often waiting hours to get through."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___2886845)

NG

Nathan G.

Owner

> "sensitive content hidden\] pent countless hours on the phone with me and ultimately saved the day and now we are up and..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6153935)

BP

Bernadette P.

Corporate Sucess Leader

> "One location at a time we have to input only one location at a time this is frustrating"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3380437)

CM

Caryn M.

Server/Bartender

> "It made it easier for us to survive the pandemic financially and be able to open our doors again when restrictions were up."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3743638)

JB

Jamison B.

Owner

> "T Their CEO spams all account holders each week with cringe-worthy emails. "

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3312461)

[View Reviews](https://www.capterra.com/p/118828/Lavu/reviews/)

JD

Judson D.

Owner Operator

> "Guest Service from the support team, most of all \[sensitive content hidden\] It very user friendly product and helps us keep track of..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509)

KG

Kris G.

Owner

> "We are still having problems with the system, accurate reporting, credit card processing and their ability to fix many of the problems..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

AG

Ann G.

General manager

> "He’s knowledgeable, responsive, and genuinely focused on helping our business succeed. If you want a reliable, all-in-one solution..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307)

CG

Cary G.

Managing Partner

> "Reports, Contest setup poor, Enterprise Reporting, flexibility of moving certain items on ticket command screens, handheld..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7071586)

MT

Madison T.

Owner

> "Our sales rep visited our cafe in person several times, bringing free promo items, and cookies, and pitching all of her sales tactics."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

TE

Tony E.

Finance Manager

> "I still don’t have resolved various issues such as billing tied to move to SpotOn on credit card fees, export integration to..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6768236)

TC

Tadeo C.

GM

> "The platform is robust, user-friendly, and designed to handle the unique demands of complex businesses."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7010276)

KG

Kris G.

Owner

> "The next day brought a fresh new set of challenges, including categories disappearing and previous day programming corrections being..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

HF

Hernan F.

Owner

> "Thanks to the help of \[sensitive content hidden\] , I found a resolution for the issues I have."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

AP

Anthony P.

Program Manager

> "There is no way for a customer to check a gift card balance online. When I sought customer support it took a number of back and forth..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6267979)

KC

Kate C.

Director of Events and Community Engagement

> "We used micros before and this is night and day improvements and ease of training, improvements and edits."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6766622)

VA

Vince A.

President

> "This situation has led to the loss of multiple food truck events and forced a 24-hour delay in opening our brick-and-mortar..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

TC

Tadeo C.

GM

> "SpotOn is an exceptional payment processing and digital marketing partner that truly gets the needs of today’s businesses."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7010276)

LG

Lauren G.

General Manager

> "I've had $300 bar tabs completely disappear and then have to try and remember everything the guest ordered to re-ring it."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

FE

FREDDIE E.

manager

> "great service and fast response to issues and also easy to use devices."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7048405)

MT

Madison T.

Owner

> "However, after telling Spot On that we decided to go with a different company because the other company was offering free hardware,..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

TS

Tracy S.

President

> "There have been a couple of minor tweaks and fixes needed but they were remedied quickly."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6833919)

AH

Adam H.

Owner

> "Poor advance coordination with the applications prior to installation which creates a great deal of unnecessary stress and confusion..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6769879)

VR

Verified Reviewer

Owner

> "SpotOn does provide a competitive price for CC processing and POS systems included."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

BM

Bruno M.

president

> "So you pay tax on the sale, and Sales tax is not properly deducted."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7049382)

ZC

Zoe C.

Assistant Manager, Marketing Director

> "I also appreciate how everything is intertwined if you go with the whole package - POS, Reserve, & Teamwork."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710)

JP

Jennifer P.

Owner

> "After much back and forth, we finally received a replacement router but received no credit for the months we paid for the non-working..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

DO

Dasha O.

Admin

> "I like that they offer a cellular backup incase of an internet problem. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6507951)

KG

Kris G.

Owner

> "I guess I would have to say Spot On’s inability to fix the problems is the biggest problem we have currently"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

JD

Judson D.

Owner Operator

> "Very easy to use and learn with the BOH and seems to be easy for our staff to use on the POS stations."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6838509)

LG

Lauren G.

General Manager

> "You create a tab for a customer and it just completely disappears sometimes!"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

PL

Parish L.

General Manager

> "sensitive content hidden\] is one of the best supporters (Customer & phone)."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6879343)

JP

Jennifer P.

Owner

> "SpotOn puts in an enormous effort to sign-up your business initially, but does not put in effort to retain your business."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

RW

Reagan W.

Owner

> "A lot of Point of Sale systems charge a transaction fee for each transaction, so to me, it should help me make things flow smoother..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4914600)

HF

Hernan F.

Owner

> "Too many departments to resolve issues."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

LP

Louis P.

Facilitator

> "Excellent response time and customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6792399)

LG

Lauren G.

General Manager

> "I bought my system from a third party so I can't even go through Spoton's customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7017164)

JH

Julie H.

Owner

> "The express POS is very simple to program and is easy to train new employees how to use it. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6804949)

MT

Madison T.

Owner

> "We made several phone calls and sent many emails and still never heard back. When they finally came out to install the hardware, they..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

SP

Servando P.

CFO

> "I think Toast and even Breadcrumb are much better POS systems."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6710583)

RW

Rachel W.

owner

> "Constant handheld issues caused our staff years of grief during busy times."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6767656)

AG

Ann G.

General manager

> "Most importantly, Ivan Monroy’s support has been outstanding."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6866307)

VA

Vince A.

President

> "The Kitchen Display System (KDS) has not been working as expected, and despite our repeated attempts to get help, we have received no..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

AR

Antonio R.

Owner

> "Customer service, friendly usage, overall platform, integración capabilities, progressive software, Reporting."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6176502)

JP

Jennifer P.

Owner

> "As a result employees do not use them and we have to continue paying for them because of our contract."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6850469)

JO

Jackie O.

owner

> "I look forward to being able to tap into more features as we grow. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6273103)

MT

Madison T.

Owner

> "Prices in the system were (and still are) incorrect and you can only alter them if you have access to a laptop."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

VR

Verified Reviewer

Owner

> "Nothing changed on my end and my revenue stayed consistent."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

KG

Kris G.

Owner

> "All I can do is warn anyone thinking about purchasing this system regrets."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7118671)

GRP

Ganesh Reddy P.

Manager

> "From consistent and productive retail location frameworks to incorporated administration arrangements worked for the quickly..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730)

RW

Rachel W.

owner

> "It is not the right system for bars/restaurants."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6767656)

GRP

Ganesh Reddy P.

Manager

> "Known for its quick advancement and customized help, SpotOn offers a start to finish programming and installment stage to smooth out..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4317730)

VA

Vince A.

President

> "Every request for a manager’s callback has been ignored, leaving us to deal with significant operational challenges on our own."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

AH

Adam H.

Owner

> "System appears to be easy to navigate and intuitive."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6769879)

JP

Jason P.

Owner

> "Hardware locking up, freezing and impacting work shifts and service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6595478)

MS

Michal S.

Partner

> "I like the fact that this is flexible when it comes to hardware, when you can have a multitude of registers and handheld devices."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6027088)

HF

Hernan F.

Owner

> "Too much problems with the company."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___7078579)

LP

Louis P.

Facilitator

> "Awesome sales person Mr."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6792399)

CC

Cindy C.

Chef Owner

> "POS main screen slow and not touch sensitive as it should be"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6808926)

HL

Heathee L.

Owner operator

> "Hands on help from the rep to set and customer service throughout the whole process. Once you’re set up it’s very convenient for the..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6018153)

VR

Verified Reviewer

Owner

> "They did not make me pay any penalties but nobody could provide me a valid reason as to why I had to pay more every single month..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6460818)

PR

Pamela R.

Special Events Bar Manager

> "I was really excited to get information about SpotOn, especially since I knew the sales rep personally."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6321388)

DJ

DAKIN J.

OWNER

> "ALL MY FUNDS FROM GOING THROUGH AND DIDNT ALLOW MY TRANSACTIONS TO GO THROUGH."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6295609)

CH

Caitlin H.

GM

> "SpotOn Reporting is incredibly impactful and allows for a easy snapshot of all things on the reporting end!"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4964656)

TS

Trent S.

owner

> "From not allowing us to start a tab with American Express to not allowing us to re adjust a tip if it was entered incorrectly.. For..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#SoftwareAdvice___6193076)

SA

Shane A.

ceo

> "Portable credit card reader is a life changer and rarely do I have to remember to charge it or turn it off!Super"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4734784)

JK

James K.

Chef Owner

> "It has taken 2 months to address our issues and they still aren't resolved."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6871919)

SW

Susan W.

Accountant/Co-Owner

> "Everything from the process of giving them what they needed to get us started for what we needed in a POS system to the installation..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4140551)

CC

Cindy C.

Chef Owner

> "Menu build not handled as well as I would have liked and as I was assured it would be"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6808926)

CW

Cristian W.

finance manager

> "easy to combine with our other products"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6243111)

SB

Stephen B.

CFO

> "Constant problems with the register and system and poor to no response time. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6631632)

LJ

Lyndsey J.

Owner

> "The reports that are available will help us with food costs and customer service."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4768603)

BW

Brenda W.

Partner

> "Our beginning relationship was not that great as a rep left the company within days of us beginning our setup without a word to us."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6666555)

ZC

Zoe C.

Assistant Manager, Marketing Director

> "Tech support and (especially \[sensitive content hidden\]) are very responsive and helpful."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6488710)

CH

Cale H.

Owner/operator

> "Customer service/back-end, point of sale, scheduling, proposals (or lack there of), credit card machine, basically everything."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4805189)

AR

Antonio R.

Owner

> "With \[sensitive content hidden\] help, we have been able to easily manage multiple locations and administrators."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6176502)

MT

Madison T.

Owner

> "Our cafe is also still not listed on Door Dash."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6685812)

JL

Jordan L.

Head Manager

> "Love the adaptability and how easy it is to change."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6451375)

VA

Vince A.

President

> "The in-house issues it’s now causing has taken it to a new level of dissatisfaction."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6492986)

TD

Tammy D.

Manager

> "sensitive content hidden\] stayed with us during our busiest times and help troubleshoot and solve any glitches that came up."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4815434)

RA

Rachel A.

owner

> "has the occasional glitch and the phone customer service line can be tricky and take a long time to get through/get a call back..."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6040586)

ST

Sheila T.

Owner

> "I like the ability to provide a discount for cash sales. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4819067)

Bill C.

Owner

> "I recently had an issue that Client Success Partner"

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6812030)

MC

MARIA C.

Manager

> "Not only did Spot On match the rates of a popular POS system, but they actually managed to beat it, which was a pleasant surprise."

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___6175143)

ST

Sheila T.

Owner

> "Virtual Terminal is not great for sending invoices and does not sync with inventory. "

[See full review](https://www.capterra.com/p/197473/SpotOn-Restaurant/#Capterra___4819067)

[View Reviews](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

## User interface

[Lavu](https://www.capterra.com/p/118828/Lavu/)

4.21 (257)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)

4.25 (367)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Lavu

43/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Cash Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   Electronic Payments
-   Employee Management
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Offline Access
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Separate Checks
-   Split Checks
-   Stock Management

[See all features](https://www.capterra.com/p/118828/Lavu/#features)

SpotOn

Top features

46/50

-   Access Controls/Permissions
-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode Recognition
-   Barcode/Ticket Scanning
-   Cash Management
-   Credit Card Processing
-   Customer Database
-   Customer History
-   Customizable Reports
-   Data Import/Export
-   Delivery Management
-   Discount Management
-   Electronic Payments
-   Employee Management
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Inventory Tracking
-   Loyalty Program
-   Mobile Access
-   Multi-Location
-   Offline Access
-   Online Ordering
-   Order Entry
-   Order Management
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS)
-   Price/Margin Management
-   Promotions Management
-   Purchase Order Management
-   Real-Time Data
-   Real-Time Reporting
-   Real-Time Updates
-   Receipt Management
-   Reporting/Analytics
-   Reporting & Statistics
-   Reservations Management
-   Returns Management
-   Sales Reports
-   Sales Tax Management
-   Sales Trend Analysis
-   Separate Checks
-   Split Checks
-   Stock Management

[See all features](https://www.capterra.com/p/197473/SpotOn-Restaurant/#features)

### Recognition

No recognitions have been awarded to Lavu

No recognitions have been awarded to SpotOn

### Deployment & support

Lavu

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SpotOn

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Lavu

-   By Lavu
-   Located in United States
-   Founded in 2010

SpotOn

-   By SpotOn
-   Located in United States
-   Founded in 2013

## Popular Comparisons

[Lavu](https://www.capterra.com/p/118828/Lavu/)[4.21 (257)](https://www.capterra.com/p/118828/Lavu/reviews/)

vs

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (566)](https://www.capterra.com/p/142877/Restroworks/reviews/)

Contact vendor for pricing

Price

$200/year

4.2

Features

4.8

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/118828-142877/Lavu-vs-Restroworks)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)[4.85 (566)](https://www.capterra.com/p/142877/Restroworks/reviews/)

$99/month

Price

$200/year

4.2

Features

4.8

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/142877-197473/Restroworks-vs-SpotOn-Restaurant)

[Lavu](https://www.capterra.com/p/118828/Lavu/)[4.21 (257)](https://www.capterra.com/p/118828/Lavu/reviews/)

vs

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Contact vendor for pricing

Price

$69/month

4.2

Features

4.1

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/118828-136301/Lavu-vs-Toast-POS)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[4.15 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

$99/month

Price

$69/month

4.2

Features

4.1

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/136301-197473/Toast-POS-vs-SpotOn-Restaurant)

[Lavu](https://www.capterra.com/p/118828/Lavu/)[4.21 (257)](https://www.capterra.com/p/118828/Lavu/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Contact vendor for pricing

Price

$349one time

4.2

Features

3.8

4.3

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/118828-152638/Lavu-vs-Epos-Now)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

$99/month

Price

$69/month

4.2

Features

4.4

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/143463-197473/Cake-POS-vs-SpotOn-Restaurant)

[Lavu](https://www.capterra.com/p/118828/Lavu/)[4.21 (257)](https://www.capterra.com/p/118828/Lavu/reviews/)

vs

[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

Contact vendor for pricing

Price

$69/month

4.2

Features

3.7

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/118828-140677/Lavu-vs-TouchBistro)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)[3.77 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

$99/month

Price

$349one time

4.2

Features

3.8

4.2

Ease of Use

3.8

[View full comparison](https://www.capterra.com/compare/152638-197473/Epos-Now-vs-SpotOn-Restaurant)

[Lavu](https://www.capterra.com/p/118828/Lavu/)[4.21 (257)](https://www.capterra.com/p/118828/Lavu/reviews/)

vs

[CAKE POS](https://www.capterra.com/p/143463/Cake-POS/)[4.57 (522)](https://www.capterra.com/p/143463/Cake-POS/reviews/)

Contact vendor for pricing

Price

$69/month

4.2

Features

4.4

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/118828-143463/Lavu-vs-Cake-POS)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[TouchBistro](https://www.capterra.com/p/140677/TouchBistro/)[3.79 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/)

$99/month

Price

$69/month

4.2

Features

3.7

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/140677-197473/TouchBistro-vs-SpotOn-Restaurant)

[Lavu](https://www.capterra.com/p/118828/Lavu/)[4.21 (257)](https://www.capterra.com/p/118828/Lavu/reviews/)

vs

[Clover](https://www.capterra.com/p/226864/Clover/)[3.78 (566)](https://www.capterra.com/p/226864/Clover/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.2

Features

3.8

4.3

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/118828-226864/Lavu-vs-Clover)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)[4.25 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

vs

[Clover](https://www.capterra.com/p/226864/Clover/)[3.78 (566)](https://www.capterra.com/p/226864/Clover/reviews/)

$99/month

Price

Contact vendor for pricing

4.2

Features

3.8

4.2

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/197473-226864/SpotOn-Restaurant-vs-Clover)