# Compare Lavu vs GrubHub 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Lavu and GrubHub based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/118828-210141/Lavu-vs-GrubHub

---

# Lavu vs GrubHub Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

LavuGrubHub2/4 selected

[Lavu](https://www.capterra.com/p/118828/Lavu/)[4.2 (257)](https://www.capterra.com/p/118828/Lavu/reviews/)

[GrubHub](https://www.capterra.com/p/210141/GrubHub/)[4.3 (131)](https://www.capterra.com/p/210141/GrubHub/reviews/)

[## Lavu](https://www.capterra.com/p/118828/Lavu/)[4.2 (257)](https://www.capterra.com/p/118828/Lavu/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.2

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

PE

RR

Based on [257 reviews](#user-reviews)

Positive

210

Neutral

16

Negative

31

[## GrubHub](https://www.capterra.com/p/210141/GrubHub/)[4.3 (131)](https://www.capterra.com/p/210141/GrubHub/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.8

Functionality

4.3

Ease of Use

4.5

Customer Service

4

Reviews Sentiment

Based on [131 reviews](#user-reviews)

Positive

105

Neutral

21

Negative

5

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### HungerRush

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Free Trial

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of reviewers  
rated it above 4 stars

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Other,Per Month

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### Epos Now

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of reviewers  
rated it above 4 stars

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### Owner.com

4.7 (96)

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of reviewers  
rated it above 4 stars

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## Summary

* * *

Key features rated by users

Features selected based on 1,633 reviews from online ordering software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

68%Fit

Missing features

Feature ratings

Online Ordering

3.9

Payment Processing

4.4

Online Payments

NA

Order Management

4.0

Mobile Access

3.9

72%Fit

Missing features

Feature ratings

Online Ordering

4.5

Payment Processing

NA

Online Payments

4.6

Order Management

4.4

Mobile Access

4.6

User satisfaction

User satisfaction

4.2

User reviews[257](https://www.capterra.com/p/118828/Lavu/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.1

Customer support

4.2

User satisfaction

4.3

User reviews[131](https://www.capterra.com/p/210141/GrubHub/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

3.8

Customer support

4.0

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Lavu is used by full-service restaurants, quick-service restaurants, coffee shops, cafes, bars, breweries, bakeries, hospital cafeterias, school cafeterias, and food trucks.

Best for

Designed for businesses of all sizes, a catering solution that helps with saving order history, scheduling deliveries, creating meal budgets, setting recurring orders, and more.

## User reviews

Pros & cons

PE

Patricia E.

Manager- Owner

> "Great, I love the ease of the POS and how you can see clearly the reports without confusion from different reports..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___7037535)

MA

Matt A.

Owner

> "Not transparent on prices: you pay a yearly fee of about $1,000 for basic subscription and on top of that they bill you..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6768046)

RR

Rique R.

Owner

> "Honestly, this is a fantastic option for tour positions, offering a seamless transition from banking to the comprehensive..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6887769)

ER

Earl R.

Owner

> "The customer service stinks they don't get back in contact with you in a timely fashion and every time you call they try to..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6837547)

RD

Robert D.

Vice President

> "It has a nested system, which allows for exceptional capabilities to modify even the most complex orders."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6873462)

MA

Matt A.

Owner

> "The stock management feature is absolutely not working and is not intuitive."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6768046)

RY

Reid Y.

Director of Food Service

> "hardware has its drawbacks, but overall the back office of lavu is user friendly, support team is competent with a high..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6280470)

MW

Michael W.

President

> "Terminal was shipped in dark mode which did not allow me to view the setup screen."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6748540)

Anita D.

Owner

> "Anytime I had a question or needed assistance, their team responded quickly, professionally, and with a genuine commitment..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6883724)

SB

Sherri B.

Manager

> "I have never had a POS system provider that walked you through step by step on how to hook the equipment up! "

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6294013)

CVP

Chintada Venkata P.

Restaurant Manager

> "Its really great to get service from \[sensitive content hidden\] and the way you support us since the beginning with golden..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4910247)

MV

Mags V.

Owner

> "The credit card implementation process, my appointed rep didn’t think to ask where my router was so the new $400 piece of..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4907091)

SB

Scott B.

Business Broker

> "Ease of use when using the POS...it is intuitive and has the features to make a restaurant run effectively"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___7006030)

JL

Jacob L.

owner

> "setup was a little slow, had issues with downloads"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6468691)

IG

Ines G.

Owner

> "It is flexible and convenient and I’m paying less than the other POS system"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6778569)

VR

Verified Reviewer

Owner

> "No one ever knows what you're talking about and if they transfer you, you have to start all over from scratch, including..."

[See full review](https://www.capterra.com/p/118828/Lavu/#GetApp___5061353)

RD

Robert D.

Vice President

> "This is the best experience we have had from the search for a new system, right up to its full utilization. "

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6873462)

TB

Tara B.

Owner Operator

> "Occassionally the app glitches and it creates mistakes on the server end that need to be untangled."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6215990)

CW

Corissa W.

Store manager

> "The ease of building your own products and able to integrate with online orders"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6707280)

SO

Sunny O.

Operations manager

> "Not transparent with the charges."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6579893)

BA

Brian A.

CMO Co-Owner

> "We like that the price is reasonable and that we can use a cash discount system so easily."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6670887)

NG

Nathan G.

Owner

> "Onboarding process in regards to 3rd party delivery was incomplete which created total chaos for the business owner."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6153935)

JM

John M.

Owner

> "Initially I liked the layout. "

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___7108304)

MA

Matt A.

Owner

> "No support in any way!"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6768046)

JM

John M.

Owner

> "It appeared easy to use and simple enough to train people to use quickly."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___7108304)

GG

Greg G.

Owner

> "Had issues with the credit card machine, as it doesn't exit sleep mode efficiently"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6101868)

SY

Stacy Y.

General Manager

> "The entire team was super helpful in the process and delt with a really picky customer with a really large menu with..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6415858)

VR

Verified Reviewer

Owner

> "So tired of their horrible customer service, which consists of waiting on hold forever and eventually getting connected..."

[See full review](https://www.capterra.com/p/118828/Lavu/#GetApp___5061353)

TA

Tiffany A.

Owner

> "The acceptence of my small business and the customer service is great."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6247080)

JG

Joe G.

Owner

> "Since we have to say something here, we don't like that they outsource the KDS screens and networking. But they make up..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6060536)

SB

Sherry B.

Owner

> "They were able to create exactly what I wanted for the menus."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6281009)

LA

Luis A.

F&B Supervisor

> "One thing that i notice is that i can not move the category windows as i desire, to have a better organization in the POS...."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3677708)

Anita D.

Owner

> "The back office reports are easy to read."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6883724)

TK

Tammy K.

owner

> "on my go live i had problems with my hotspot but that is the only thing and you can't help with that.."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___5089650)

SS

Sammy S.

Administrative Assistant

> "Their user interface is beginner friendly and pretty straightforward."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6500351)

TM

Tr M.

Owner

> "Then this morning, a year and a half later, got a new bill for $188 which the customer service representative refused to..."

[See full review](https://www.capterra.com/p/118828/Lavu/#SoftwareAdvice___4987604)

MC

Michael C.

Owner

> "hour Customer support is very understandable and makes troubleshooting very easy."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6474002)

VR

Verified Reviewer

Owner

> "Their technology is outdated."

[See full review](https://www.capterra.com/p/118828/Lavu/#GetApp___5061353)

SB

Sherri B.

Manager

> "Support staff, oh my gosh, they call and check on you the next day to see if everything is working!"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6294013)

NG

Nathan G.

Owner

> "It was a brutal set up that started Sept 20th and was not completed until yesterday."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6153935)

MC

Michael C.

Owner

> "Lavu is 100 times less stressful to learn and use."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6474002)

KW

Kevin W.

Owner

> "Onboarding person turned ugly when I questioned dates."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6087682)

SS

Sammy S.

Administrative Assistant

> "Service is very helpful in solving issues"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6500351)

DB

Daniel B.

Owner

> "The US based customer support staff disappeared and was replaced by a call center in India, our monthly fees nearly doubled..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___2886845)

JC

Jessica C.

Owner

> "Lavu has stepped in to improve, full the gaps, and take the lead for us in terms of setup and deployment."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4843936)

MW

Malaika W.

Owner

> "It does not link my inventory and doesn't have the capacities to do so"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4310552)

AB

Amanda B.

Owner

> "My team jumped right into operating the new POS system with ease!"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6363308)

RS

Russ S.

owner

> "Occcassional lapses in service due to technology glitches"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4695733)

DK

Demetrius K.

Owner

> "The best thing about Lavu is the inventory and pricing down to the ingredients."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6139652)

CM

Christie M.

Director of Operations

> "Bad times on systems down. Either glitches or updates during the peak times."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3517405)

BM

Brian M.

Agent

> "I seek to help locally owned businesses implement the same level of service as a bigger franchise"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4957992)

JB

Jamison B.

Owner

> "After canceling the software - they kept charging our accounts for months. When confronted about the charges and after..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3312461)

SO

Sunny O.

Operations manager

> "Nice hardware and free trial."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6579893)

BT

Brian T.

Owner

> "I usually call them out on it and at times have had to email the\[SENSITIVE CONTENT\] about issues that weren't getting..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3509678)

OM

Oakie M.

Owner

> "As a business owner confident in presenting Lavu as a solution for their business, I have No concerns they can deliver a..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___5000130)

KW

Kevin W.

Owner

> "Absolutely, incredibly the worst customer service ever."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6087682)

OM

Oakie M.

Owner

> "After working with sales and tech support for 12 long hours the challenge was achieved."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___5000130)

VR

Verified Reviewer

Owner

> "Customer service is horrible."

[See full review](https://www.capterra.com/p/118828/Lavu/#GetApp___5061353)

SO

Sunny O.

Operations manager

> "Knowledgable support team."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6579893)

SP

Sean P.

Owner

> "Have tried to cancel for 5 months, multiple emails, cases, conversations and promises to cancel, just got our 4th email..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___2833709)

KFA

Kenny Felassi A.

Head of IT

> "The support team is highly efficient."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6466292)

DB

Daniel B.

Owner

> "Our salesperson quit responding to calls and email right after the sale was made and only resurfaced when there was yet..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___2886845)

AR

Amy R.

President

> "Staff are kind and available."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6573142)

BT

Brian T.

Owner

> "There have been some price increases and fees snuck in that I wasn't happy about."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3509678)

AH

Anita H.

Owner

> "Customer service,and always answers the phone"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6285652)

GG

Gabriela G.

Manager

> "Some of the reports we need are not ready"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3612463)

GW

Geoffrey W.

CEO

> "The easy and great service and the help from \[sensitive content hidden\]."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6498431)

KB

Ken B.

Owner

> "I find the menu design is a little tricky but I'm very new."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3997045)

SD

Stephanie D.

Owner

> "Onboarding team is efficient and knowledgeable."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6469711)

BT

Brian T.

Owner

> "I don't think the pizza building is perfect and could still use work."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3509678)

PP

Patty P.

owner

> "Menudrive is easy to program; took some time but our menu is large and we being a breakfast diner we had many options for..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3579443)

PV

Philip V.

President

> "Backend layout is a bit clunky, too many drop down and making groups and stuff is a bit of a pain."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3392200)

AH

Allen H.

CEO

> "We are looking forward to our new loyal customers program the POS has and a few other perks."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___4920322)

MI

Murtaza I.

Assistant Manager IT

> "The printer stops working sometimes so we have to close the app and reopen it again."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3123791)

TK

Tammy K.

owner

> "was able to work it out for training to happen after work and everyone was so nice and so helpful!!"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___5089650)

DB

Daniel B.

Owner

> "My managers made endless calls to the LAVU customer support center in India, often waiting hours to get through."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___2886845)

NG

Nathan G.

Owner

> "sensitive content hidden\] pent countless hours on the phone with me and ultimately saved the day and now we are up and..."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___6153935)

BP

Bernadette P.

Corporate Sucess Leader

> "One location at a time we have to input only one location at a time this is frustrating"

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3380437)

CM

Caryn M.

Server/Bartender

> "It made it easier for us to survive the pandemic financially and be able to open our doors again when restrictions were up."

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3743638)

JB

Jamison B.

Owner

> "T Their CEO spams all account holders each week with cringe-worthy emails. "

[See full review](https://www.capterra.com/p/118828/Lavu/#Capterra___3312461)

[View Reviews](https://www.capterra.com/p/118828/Lavu/reviews/)

JR

Jessica R.

Owner

> "It enables restaurants to increase their sales and exposure, bringing in new customers that may have otherwise not..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6838331)

JD

Johnathan D.

Owner

> "Support can be slow and opaque, and the overall structure feels less like a partnership and more like a cost of..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___7071440)

Frankie S.

Welcome desk associate

> "It was easy to use with a super short learning curve, I always felt my personal data was secure, for the most part..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6882662)

JR

Jessica R.

Owner

> "The fees. While I understand they have to make money as well, knowing what they charge the customers on top of..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6838331)

Frankie S.

Welcome desk associate

> "The addition of a favorites feature was needed from day one, so I'm glad it exists now."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6882662)

AM

Annie M.

Physician Assistant

> "Recently I find the fees associated with ordering have been really high, so I've been using the app less."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___7054702)

JR

Jessica R.

Owner

> "DoorDash and UberEats have taken over as the dominate providers."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6838331)

AS

Alex S.

Restaurant Manager

> "Not available everywhere, in our Tourist Town there is only Pick-Up available, which doesn’t contribute to our..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6789523)

RP

Rachel P.

Office Manager

> "There are so many businesses that use this and it makes for great ordering decisions."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6324741)

JC

Jim C.

CEO

> "Food is never correct and the last thing they want to do is try to help you."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6798055)

DJ

Douarou J.

Artist producer

> "Is best to oders food with GrubHub also many good meals available in the app"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6539374)

SB

Sondra B.

Bookkeeper

> "First one my order was late and the driver explained to me that this happens if another order comes in before they..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6203325)

DJ

Douarou J.

Artist producer

> "Is the best way to oder food in real time"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6539374)

TK

Theodore K.

Owner

> "So, you are told you will be charged, say, 30%, but then you find yourself paying an additional 3% for credit card..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4916445)

RP

Rachel P.

Office Manager

> "These options are highly convenient because we aren't always able leave the office."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6324741)

SB

Sondra B.

Bookkeeper

> "I get a message from them at 11:50am that my order was cancelled. "

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6203325)

JC

Jim C.

CEO

> "Tip them good if you can."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6798055)

Shanice P.

Customer Service Agent

> "The drivers sometimes take your food and complete the delivery without the food being delivered."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3501573)

NO

Nicky O.

Independent Stylist

> "I like the different selections I have to order food."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6242029)

SB

Sondra B.

Bookkeeper

> "I will never use your service and for sure make sure I let everyone know how horrible your service is."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6203325)

TC

Tanirah C.

Shift supervisor

> "I love how fast you can order from the app great quality service"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6299323)

ZS

Zoey S.

Associate

> "I do not like how you cannot add in comments most of the time when ordering food."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4183456)

TK

Theodore K.

Owner

> "Of the ordering and delivery services we tried (GrubHub, UberEATS, DoorDash and Postmates)"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4916445)

TC

Tonya C.

Care giver

> "I don’t like that they auto renew you for their grub hub pass (for free delivery or special deals) and I dislike..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2829745)

VR

Verified Reviewer

Video Producer & Editor

> "GrubHub's mobile app is intuitive and easy to navigate, their customer service is top notch, and on a more..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3799569)

JC

Joshua C.

Owner

> "Customer service was difficult to deal with in addressing these issues, especially compared to other food delivery..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4496175)

SN

Steven N.

Church School Teacher and a UFC Fit Kids Attendant

> "I got a free year of GrubHub thanks to Amazon Prime Day days ago."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___5074795)

JM

John M.

Supervisor

> "However, the prices for certain orders/items seemed excessive compared to others."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3851371)

Faith N.

Leadership Development Intern

> "They offer free delivery and promo codes with huge discounts for students that is so helpful and should continue."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3487808)

VR

Verified Reviewer

Medical Assistant

> "The prices are too expensive and low choices on restaurants"

[See full review](https://www.capterra.com/p/210141/GrubHub/#GetApp___3804038)

Faith N.

Leadership Development Intern

> "They have a chatline that is filled with real people who are ready to help you with whatever issue you may be..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3487808)

QK

Quinlan K.

Student

> "This can lead to me using other apps before I use GrubHub just due to the fact that the restaurant I want to eat..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2961082)

KC

Kimberly C.

Regional Sales Manager-West

> "It is very easy to use, its tracker is very accurate, and I get a discount through Amazon Prime."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6052079)

KS

Kyoko S.

CRNP

> "I tried to use a giftcard given by my colleague, and it was very hard to use with phone app-eventually I needed to..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2958773)

JM

Joseph M.

Assistant Controller

> "Great selection of restaurants, and the deliveries have always been on time for me."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___6052293)

JC

Joshua C.

Owner

> "I also had a lot of issues of the order not being correct."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4496175)

MJ

Mike J.

Editor / Producer

> "They are as effective as the others and sometimes have good promtions."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4745412)

CJ

Cole J.

Landscape Designer

> "Sometimes I'm frustrated with the fees."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3684837)

SN

Steven N.

Church School Teacher and a UFC Fit Kids Attendant

> "Feels nice to use it alongside DoorDash and Uber Eats."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___5074795)

VR

Verified Reviewer

Student

> "Incentives such as promo codes and coupons are not frequently offered."

[See full review](https://www.capterra.com/p/210141/GrubHub/#GetApp___2911918)

SC

Shalawn C.

Office Manager

> "GrubHub is a customer favorite online ordering platform, because they are not as expensive as some others. But,..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4589463)

VR

Verified Reviewer

Research Scientist

> "They have added a bunch of new charges and fees which add up with the order."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2973885)

TG

Tiffany G.

Shift manager

> "I love the app its super user friendly it walks you through every step on the app and then some if your looking..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3473048)

QK

Quinlan K.

Student

> "The worst part of the software is the fact that their is not a ton of options."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2961082)

DF

Daniel F.

Teacher

> "Orders are customizable, and can be tracked straight from your phone or computer, and you can even request..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2983300)

CB

Chiffon B.

Marketing rep

> "That can be challenging for integration."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3269807)

MJ

Mike J.

Editor / Producer

> "They deliver fast in my area."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4745412)

NM

Neeraja M.

Student

> "They do this to avoid paying the service fee."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2980622)

MR

Miguel R.

Research Assistant

> "One of my most used features is the "start group order" and it allows you to invite your friends to order together."

[See full review](https://www.capterra.com/p/210141/GrubHub/#GetApp___2829580)

JB

Josh B.

Co-Founder

> "Prices of delivery can be expensive at times."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2863417)

CA

Christopher A.

Artist

> "This software has a lot pros because it can order choose food or something, get the order tracking it and have..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2950806)

VR

Verified Reviewer

Research Scientist

> "The support has been a bit sketchy at times."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2973885)

CP

Christina P.

Certified nursing assistant

> "People are able to order at so many places using this software."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3529145)

NM

Neeraja M.

Student

> "Small businesses suffer as a result of this."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2980622)

RR

Rudy R.

Managing Director

> "The app is easy to use."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___4741320)

MZ

Michael Z.

Analyst

> "It's costly at points - service fees."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3392035)

CP

Christina P.

Certified nursing assistant

> "The benefits of having GrubHub is that I don't need to worry about driving from one place to another."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3529145)

CC

Cat C.

Founder

> "the only fault was when someone dropped out coffees it was quite a hassle to get a refund after many calls and..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2421124)

US

Urvi S.

Student

> "Dpending on the location of the store sometimes this plat form provides cheaper options than other mobile food..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2871272)

VR

Verified Reviewer

Solutions Architect

> "The fees do not justify the convenience."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2800723)

VR

Verified Reviewer

HSBC

> "You can also browse an find new places you never heard about before."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3472011)

Kelly P.

Owner

> "I do feel like the fees are too high to use the app too much, but when you are ill or truly can't make or get out..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2745471)

US

Urvi S.

Student

> "The app provides a decent platform for food delivery and ordering services, with local restaurants."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2871272)

KC

Kimberlee C.

Admin

> "A bit pricey."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3018419)

NB

Nancy B.

Owner

> "Makes ordering for my favorite food places easy"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3493960)

JH

Jenaca H.

Freelance writer

> "Very ocassionally the app doesn't load, or inexplicably closes as I'm using it"

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2768943)

CP

Christina P.

Certified nursing assistant

> "All you need to do is write online support and they will make it Right for you."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3529145)

VR

Verified Reviewer

Data Scientist

> "Grubhub is really expensive."

[See full review](https://www.capterra.com/p/210141/GrubHub/#GetApp___2807440)

AJ

Amanda J.

Professional Liability Claims Representative at Sedgwick Management Consulting

> "So many options to get good food delivered to your door."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___3458022)

TH

Tiara H.

Bartender

> "Really high fees."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2835341)

VR

Verified Reviewer

Teaching Assistant

> "The food delivering app has the most offer from different restaurants, and they let restaurants choose what kind..."

[See full review](https://www.capterra.com/p/210141/GrubHub/#GetApp___2829185)

TH

Tiara H.

Bartender

> "This makes delivery not worth it."

[See full review](https://www.capterra.com/p/210141/GrubHub/#Capterra___2835341)

[View Reviews](https://www.capterra.com/p/210141/GrubHub/reviews/)

## User interface

[Lavu](https://www.capterra.com/p/118828/Lavu/)

4.21 (257)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Lavu

Top features

20/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Contact Database
-   Customer Accounts
-   Customizable Branding
-   Delivery Estimate
-   Delivery Management
-   Email Marketing
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Loyalty Program
-   Menu Builder
-   Mobile Access
-   Mobile Booking
-   Mobile Payments
-   Multi-Channel Marketing
-   Multi-Language
-   Multi-Location
-   Online Ordering
-   Online Payments
-   Online Reservations
-   Order Management
-   Order Scheduling
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS) Integration
-   Promotions Management
-   QR Codes
-   Real-Time Analytics
-   Receipt Management
-   Reporting & Statistics
-   Restaurant POS
-   Reviews Management
-   SMS Messaging
-   Third-Party Integrations
-   Website Personalization

[See all features](https://www.capterra.com/p/118828/Lavu/#features)

GrubHub

9/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Contact Database
-   Customer Accounts
-   Customizable Branding
-   Delivery Estimate
-   Delivery Management
-   Email Marketing
-   For Restaurants
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Loyalty Program
-   Menu Builder
-   Mobile Access
-   Mobile Booking
-   Mobile Payments
-   Multi-Channel Marketing
-   Multi-Language
-   Multi-Location
-   Online Ordering
-   Online Payments
-   Online Reservations
-   Order Management
-   Order Scheduling
-   Order Tracking
-   Payment Processing
-   Point of Sale (POS) Integration
-   Promotions Management
-   QR Codes
-   Real-Time Analytics
-   Receipt Management
-   Reporting & Statistics
-   Restaurant POS
-   Reviews Management
-   SMS Messaging
-   Third-Party Integrations
-   Website Personalization

[See all features](https://www.capterra.com/p/210141/GrubHub/#features)

### Recognition

No recognitions have been awarded to Lavu

No recognitions have been awarded to GrubHub

### Deployment & support

Lavu

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

GrubHub

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Lavu

-   By Lavu
-   Located in United States
-   Founded in 2010

GrubHub

-   By GrubHub
-   Located in United States
-   Founded in

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