Zanda (formerly Power Diary) vs A2C Medical: Which is a better fit?

Very happy with this product, the ease associated with using it, and the great technical support offered.

However, it does remain a very restrictive platform with multiple irritating imperfections.

The thought behind making this work for many different types of workplaces is outstanding, and the functions that it is capable of is brilliant.

Some lack of customisability (e.g. for session packs​ etc.). Lack of editing options for clinical notes (e.g. bold, underlining, bullet points etc.).

I found the package super easy and user friendly with loads of great features. I have recommended the program to another practice who have also started using it.

They take a very long time to implement changes, yet they can implement changes fast if need to such as adding telehealth during COVID 19 in a week (if they didn't they would have lost business).

Easy to manage appointments, love the reminders and flexibilty. Great system for all the team to use and will improve our record keeping.

It could mean I end up with 20 min gaps which is a waste of time as can’t offer 20 min sessions. I would prefer to fix the appointment slots.

Erica E

Physical Therapist

I love the ease of use for the software - you don't have to be a computer whiz to use it or understand it. It's set up is perfect to creating everything I need for each patient.

Terrible customer service, will not respond to emails, slow to respond. I was sent an email from an employee unintended for me, complaining about my company as customers.

It has helped us to move from a paper office to electronic. They provide great support with their product and are great to work with.

Sequencing with rollups can be a nightmare especially if there was a mistake.

If we ever need assistance we get immediate feedback to solve our issue. The are really easy to contact and super helpful.

Difficult to use and confusing to new users. No integrations which increased admin time.

I appreciate the detail of software. The customer service is outstanding.

The inability to create unique functions/exercises in the flow sheet.