# Compare AutoRaptor CRM vs OpenCRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare AutoRaptor CRM and OpenCRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/118844-129881/AutoRaptor-CRM-vs-OpenCRM

---

# AutoRaptor CRM vs OpenCRM Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AutoRaptor CRMOpenCRM2/4 selected

[AutoRaptor CRM](https://www.capterra.com/p/118844/AutoRaptor-CRM/)[4.6 (273)](https://www.capterra.com/p/118844/AutoRaptor-CRM/reviews/)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.6 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

[## AutoRaptor CRM](https://www.capterra.com/p/118844/AutoRaptor-CRM/)[4.6 (273)](https://www.capterra.com/p/118844/AutoRaptor-CRM/reviews/)

Starting Price

$399.00/month

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

DC

BC

BC

Based on [273 reviews](#user-reviews)

Positive

248

Neutral

22

Negative

3

[## OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.6 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

Starting Price

£39.00/month

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.4

Customer Service

4.7

Reviews Sentiment

Based on [294 reviews](#user-reviews)

Positive

275

Neutral

18

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 17,267 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Not enough reviews

Feature ratings

Data Security

\--

Contact Management

4.7

Lead Management

3.9

Sales Pipeline Management

\--

Activity Dashboard

\--

81%Fit

High performer

Feature ratings

Data Security

5.0

Contact Management

4.5

Lead Management

4.2

Sales Pipeline Management

4.2

Activity Dashboard

4.6

User satisfaction

User satisfaction

4.6

User reviews[273](https://www.capterra.com/p/118844/AutoRaptor-CRM/reviews/)

Ease of use

4.7

Functionality

4.4

Value for money

4.6

Customer support

4.8

User satisfaction

4.6

User reviews[294](https://www.capterra.com/p/129881/OpenCRM/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$399Other, Per Month

-   Free version
-   Free trial

Price starts from

£39Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

The ultimate automotive CRM empowers franchise, independent & BHPH dealerships to convert more leads into sales, retain customers & successfully market inventory, driving dealerships to new heights.

Best for

Mid market businesses. Companies that want to manage their sales, grow the business, better manage customers and prospects and make more profit - plus a lot more.

## User reviews

Pros & cons

DC

Drake C.

Sales Manager

> "Experience has been good. Since the app was updated and fills like you are on the actual site it's..."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#SoftwareAdvice___7105747)

TT

Tyler T.

Sales Lead

> "Texting images was difficult, and very slow if you were able to."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#SoftwareAdvice___7096925)

BC

BRANDON C.

SALES PROFESSIONAL

> "They decluttered the UI on here, much easier access and readability than Vin."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#SoftwareAdvice___7105522)

TT

Tyler T.

Sales Lead

> "Sending any sort of videos without a URL is nearly impossible."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#SoftwareAdvice___7096925)

BC

BRANDON C.

SALES PROFESSIONAL

> "Very easy to add custom messaging and replies with dropdown menus."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#SoftwareAdvice___7105522)

DC

Drake C.

Sales Manager

> "I don't like how you can't find more than one spefic type of something a customer inquired on."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#SoftwareAdvice___7105747)

TT

Tyler T.

Sales Lead

> "Hardly ever had bugs so it ran smoothly with very minimal hiccups."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#SoftwareAdvice___7096925)

CB

Cameron B.

Salesman

> "It goes down a lot it happens on a daily basis to us at our dealership and is always running..."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#SoftwareAdvice___7105757)

JF

Jesse F.

Sales

> "There is more robust options but at a cost , they have great value."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#SoftwareAdvice___7097447)

JF

Jesse F.

Sales

> "I dont understand why we cant put our road to sale on there."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#SoftwareAdvice___7097447)

DR

Devan R.

Client Engagement Specialist

> "Overall, I have had a good experience with AutoRaptor, I use it daily as a dealership CRM manager."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#SoftwareAdvice___7097215)

RS

Robert S.

sales

> "They won't communicate when you want to cancel."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#SoftwareAdvice___7077830)

TT

Tyler T.

Sales Lead

> "It is very user friendly, it helped keep me organized throughout my entire week."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#SoftwareAdvice___7096925)

NL

Nicole L.

BDC Manager

> "It works well for the cost, but is not nearly as efficient as several other CRM's in the market."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#Capterra___6036016)

ES

Ekta S.

Business Analyst

> "This is a simple to use tool to capture leads and communicate with them."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#Capterra___5036963)

NL

Nicole L.

BDC Manager

> "The follow up isn't very easy to customize."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#Capterra___6036016)

KP

Kyla P.

automotive sales specialist

> "I am familiar with many different CRM and Autoraptoris still considered my favorite. If it had a..."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#Capterra___4474134)

MJ

Matthew J.

SALES & FINANCE MANAGER

> "There is no automated follow-up campaigns, causing customers to go by the wayside."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#Capterra___3064738)

LH

Lizbeth H.

cars sales associate

> "It's pretty self explanatory to use and easy to navigate."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#Capterra___3575876)

NM

Natasha M.

Sales and Finance Manager

> "Sometimes when searching customer by name they do not come up even with perfect spelling"

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#Capterra___2438512)

NG

Nasly G.

BDC Manager

> "They provide unlimited users and they have Spanish training available in case you need it."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#Capterra___3061861)

JR

Jamie R.

Loan Advisor/Sales

> "Sometimes the leads don't come in real time and there is a delay"

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#Capterra___2413587)

AA

Anas A.

Sales Manager

> "Autoraptor has made our client communication top-notch, with fast notifications, easy replying..."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#Capterra___2696845)

BM

Bruce M.

Sale

> "It’s designed for rookie sales people that don’t do their job."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#Capterra___2424332)

JS

Jamie S.

Sales Manager

> "Great way to keep communication with customers and see all previous communication."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#Capterra___3061967)

MD

Maritza D.

Sales Consultant

> "I was a bit nervous at first changing from one CRM I had groan familiar with to a new one."

[See full review](https://www.capterra.com/p/118844/AutoRaptor-CRM/#Capterra___2429997)

[View Reviews](https://www.capterra.com/p/118844/AutoRaptor-CRM/reviews/)

MB

Melene B.

Operations Administrations

> "that i can write all my notes and when i am about to call a client i can review my notes and refresh my memory,..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6827583)

JM

John M.

account manager

> "How I cannot load a new customers full name and information in one go, I have to put the customer name onto the..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329938)

SL

Sarah L.

Regional Sales Manager

> "It is a system that can grow with a company, unlocking new modules and customisations as it is adopted and..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331737)

DD

Delin D.

Social Worker

> "It takes several more functions to record case notes, accessing emails and responding to these is very clunky with..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6340870)

VR

Verified Reviewer

Customer Success Executive

> "Great tool for tracking past activity ,scheduling future activity and overall managing client relationships."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6860953)

VR

Verified Reviewer

Regional Sales Manager

> "I find the emailer difficult to use and a little clunky, and also i dont think the email tracking function works..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6873654)

AI

Alan I.

General Manager

> "Excellent - it levelled up our small business use of CRM and product management for increased sales revenue and..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6720592)

SR

Samantha R.

Operations Director

> "Sometimes the views need special numbers instead of doing the normal drop downs which can be confusing."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6870628)

SJ

Shanae J.

Customer success Represntative

> "The user friendliness and the pipline management, its good for forecasting and with the ability to move a sale..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330187)

PR

Paul R.

Publishing Manager

> "Some functionality difficult on a small screen, though with all our custom options hard to tell whether this is..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329868)

CH

Connor H.

IT Technician

> "It’s intuitive, well-organized, and makes managing client data and communication smooth and hassle-free."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012)

SP

Shanay P.

finance

> "sometimes when there is a glitch it takes a few days to fix which is inconvenient."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6869434)

OB

Oliver B.

Manager

> "Excellent how all the contacts are stored in one place and connected to each sales order/invoice/purchase order!"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332948)

KF

Kelly F.

Head of Operations

> "Not having alerts for out of date helpdesk tickets and having to manually check"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329890)

BB

Brigitte B.

Director

> "They are always supportive to find a solution that fits your business processes. "

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___7074954)

MG

Michelle G.

AST Practitioner

> "Can be a bit clunky to use cant work from one page have to come out and click back into different areas"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329980)

TJ

Thomas J.

Head of Assistive Technology Training

> "I am happy with how OpenCRM operates for our business and has allowed for customers to be organised better than..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330001)

SJ

Shanae J.

Customer success Represntative

> "The mass email feature, its too limiting and requires too much manual support"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330187)

MG

Michael G.

Design Engineer

> "Intuitive and simple, the software provides all the necessary functionality and ties together information on..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264)

MB

Mark B.

Business Development Manager

> "It just gets in the way of the drop box below it and you have to wait for it to go back in its slot."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331468)

VR

Verified Reviewer

Customer Success Executive

> "Helps me stay on top of pipeline and day to day activities."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6860953)

JB

James B.

Interim Project Manager

> "Our project was initially poorly planned due to staff changes and this reflected in a system that wasn't fit for..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6710167)

SL

Sarah L.

Regional Sales Manager

> "This is a very adaptable system, perfect for tracking opportunities and planning work tasks."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331737)

SC

Sarah C.

Business Development Manager

> "When i have had refreshers with the team, I've found the pace too fast as I'm not as experienced in navigating..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330407)

JL

Josh L.

Manager

> "Very helpful for managing client interactions and staying on top of quoting and project stages."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330038)

TG

Tom G.

Project Design Manager

> "Not being able to attach multiple files."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330252)

TH

Tracy H.

Business Development Manager

> "I use it daily, I am an ambassador within the company for it and do the training for any new users"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329919)

DD

Delin D.

Social Worker

> "Whilst it may be a very good system for some things, it has proved time consuming and clumsy for my type of work"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6340870)

PK

Phil K.

Head of Technical Admin

> "Easy to create contacts, being able to create a purchase order from a sales order."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329902)

VR

Verified Reviewer

Head of Operations

> "Sometimes it seems to need too many clicks to get back to where I was."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6333210)

CH

Connor H.

IT Technician

> "OpenCRM is a very efficient and reliable system with a clean, easy-to-use interface."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6846012)

VR

Verified Reviewer

Mechanical Contracts Manager

> "Not enough features to show the full capacity of system"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330558)

TG

Tim G.

Managing Director

> "The system does everything I desired (and more) and will allow us to collate and therefore, use our business..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6014121)

DH

David H.

PM

> "WYSIWIG email editor can cause formatting problems."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329869)

AF

Alex F.

BDM

> "It is very customizable and that helps set it up based on user needs"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329893)

MG

Michael G.

Design Engineer

> "The user interface feels slightly dated."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342264)

DA

Donna A.

Operations Manager

> "Open CRM makes our daily tasks so much easier, the information is stored well."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6238026)

DH

David H.

PM

> "UI can sometimes be clunky and not intuitive."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329869)

YG

Yvonne G.

Business Development Manager

> "Easy to use and quick to pick up how to use - good features and quote generation to sales order to invoice is good..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330834)

LP

Laura P.

purchase

> "Most of the time crashes and is slow."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329863)

BB

Brigitte B.

Director

> "The support is fantastic. "

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___7074954)

AD

Alisha D.

Business Outcomes Co-ordinator

> "Not overly applicable although some of the online help could be better."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329895)

CD

Christopher D.

Principal Investigator

> "Being able to integrate with Microsoft 365 is huge"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6335843)

LB

Leon B.

Service Support Technician

> "It's hard to find Customer responses in Helpdesk"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329953)

LB

Leon B.

Service Support Technician

> "Linking assets to Companies is especially useful"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329953)

MA

Mary A.

Head of Commercial Operations, CT

> "It is very difficult to read the information on OpenCRM."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6337725)

LP

Laura P.

purchase

> "The details are nice and you can add as much description as you want"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329863)

SE

Steven E.

Marketing Manager

> "Can be a bit confusing to set up reporting."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332792)

VR

Verified Reviewer

Accounts and Admin Assistant

> "sensitive content hidden\], one of the staff there, is really helpful, answers all questions and showed me some..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330234)

OB

Oliver B.

Manager

> "Also the same problem with payments."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332948)

EM

Emma M.

Service Director

> "Very positive, quick to respond to issues and solutions to ensure the platform works as we need it to."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330022)

RA

Roxanne A.

Sales Executive

> "Took me a few weeks to get used to the layout."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329861)

TH

Terry H.

Design and Project Manager

> "The layout is easy to navigate, the search bar works really well for my needs."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6342703)

AS

Alistair S.

Account Director

> "the upload of pages is very slow most days particularly when requesting Opportunitiesbetter marketing..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614223)

CB

Connor B.

Design Engineer

> "ease of use, ability to attach docs quick, search engine."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6330249)

AG

Adam G.

Business Development Director

> "Not easy to find old missed activities, reporting and analytics may as well not exist."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4791345)

MB

Mark B.

Business Development Manager

> "It is a relatively fast process to find what you are looking for and well laid out."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331468)

PK

Phil K.

Head of Technical Admin

> "Not easy to search"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329902)

Phillip A.

Managing Director

> "The team behind the scenes are excellent, support is on hand immediately to me and my team whenever we need it."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331405)

JH

James H.

Client Focus Manager

> "when something does update, it can throw the formatting out of the crm layout so notes don't fit as they used to."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4619924)

RE

Ruth E.

Estimator Scheduler

> "The customer service team are always accommodating and help with any issues that arise"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329904)

JH

Joanne H.

Assistant Office Manager

> "When using Chrome, on occasion, if you press "back" on the webpage, you get a "confirm resubmission" error message..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611655)

SM

Shubham M.

Electrical Design Engineer

> "We can access all the quotations easily."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329883)

BC

Ben C.

Marketing Manager

> "The quoting system is difficult to use at first, and isn't the easiest system to adjust when large amounts of..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626530)

GS

Gemma S.

Senior Account Manager

> "It's very visual & straight forward, easy to work & a great tool for working through your own database."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6331446)

JF

Jamie F.

Head of Operations

> "There is no way of bulk editing records which for us as a company does slow us down doing manual tasks."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626430)

OL

Oliver L.

Sales Manager

> "OpenCRM allows us to easily manage our customer database which we can go into as much detail as we need with..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611882)

AK

Andy K.

Head of National Accounts

> "This delay means logging information might be missed whilst we wait for the data to be sent across avoiding double..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4626610)

SR

Samantha R.

Operations Director

> "Easy and straight forward to use!"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6870628)

JH

Julie H.

Accounts

> "The right pop section/ for the messenger, sometimes this gets in the way, when emails or reminders come through,..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609595)

PR

Paul R.

Publishing Manager

> "Highly customisable and responsive."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329868)

VO

Vickie O.

Sales

> "There is a few fields that I would like to remove, such as the task durations etc but they are easily ignored."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611226)

KS

Karen S.

Administrative Assistant

> "The reporting function is good"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6313262)

MB

Marc B.

Client Manager

> "The Customer service technical understanding seems to of dropped over the last couple of years. When first using..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4611277)

SE

Steven E.

Marketing Manager

> "Ease of use is second to none, and the help from their technical team is always quick and 10/10"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6332792)

SA

Sadiqa A.

IT Manager

> "If i don't have the correct link for my organisation it is hard to get to the login page"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4614408)

SH

Suzanne H.

Marketing Manager

> "Support is always available when yo need it."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6333065)

CM

Craig M.

Technical Account Director

> "my experience with Open CRM has been frustrating at times the support has been good but feel it lacks..."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4612386)

NL

Naomi L.

booking and scheduling coordinator

> "one of the better CRM systems i've used -- everything is really straightforward to use and works well."

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___6329867)

JH

Josh H.

1st Line engineer

> "Not as easy on the eye as other Ticketing systems- When you click back on your browser it breaks the site"

[See full review](https://www.capterra.com/p/129881/OpenCRM/#Capterra___4609240)

[View Reviews](https://www.capterra.com/p/129881/OpenCRM/reviews/)

## User interface

[AutoRaptor CRM](https://www.capterra.com/p/118844/AutoRaptor-CRM/)

4.62 (273)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)

4.57 (294)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

AutoRaptor CRM

29/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/118844/AutoRaptor-CRM/#features)

OpenCRM

Top features

34/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/129881/OpenCRM/#features)

### Recognition

No recognitions have been awarded to AutoRaptor CRM

No recognitions have been awarded to OpenCRM

### Deployment & support

AutoRaptor CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

OpenCRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

AutoRaptor CRM

-   By AutoRaptor CRM
-   Located in United States
-   Founded in 2006

OpenCRM

-   By OpenCRM
-   Located in United Kingdom
-   Founded in 2005

## Popular Comparisons

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vs

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Features

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4.7

Ease of Use

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[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

vs

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4.4

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[AutoRaptor CRM](https://www.capterra.com/p/118844/AutoRaptor-CRM/)[4.62 (273)](https://www.capterra.com/p/118844/AutoRaptor-CRM/reviews/)

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4.4

Features

4.4

4.7

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-118844/Salesforce-vs-AutoRaptor-CRM)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/)

£39/month

Price

$25/month

4.4

Features

4.4

4.4

Ease of Use

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[View full comparison](https://www.capterra.com/compare/61368-129881/Salesforce-vs-OpenCRM)

[AutoRaptor CRM](https://www.capterra.com/p/118844/AutoRaptor-CRM/)[4.62 (273)](https://www.capterra.com/p/118844/AutoRaptor-CRM/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$399/month

Price

$14/month

4.4

Features

4.3

4.7

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/118844-155928/AutoRaptor-CRM-vs-Zoho-CRM)

[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

£39/month

Price

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4.4

Features

4.3

4.4

Ease of Use

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[AutoRaptor CRM](https://www.capterra.com/p/118844/AutoRaptor-CRM/)[4.62 (273)](https://www.capterra.com/p/118844/AutoRaptor-CRM/reviews/)

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$399/month

Price

$250/month

4.4

Features

4.7

4.7

Ease of Use

4.8

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[OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[4.57 (294)](https://www.capterra.com/p/129881/OpenCRM/reviews/)

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Price

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4.4

Features

4.5

4.4

Ease of Use

4.7

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[AutoRaptor CRM](https://www.capterra.com/p/118844/AutoRaptor-CRM/)[4.62 (273)](https://www.capterra.com/p/118844/AutoRaptor-CRM/reviews/)

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$399/month

Price

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4.4

Features

4.5

4.7

Ease of Use

4.7

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£39/month

Price

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4.4

Features

4.7

4.4

Ease of Use

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[AutoRaptor CRM](https://www.capterra.com/p/118844/AutoRaptor-CRM/)[4.62 (273)](https://www.capterra.com/p/118844/AutoRaptor-CRM/reviews/)

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$399/month

Price

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4.4

Features

4.3

4.7

Ease of Use

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Features

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4.4

Ease of Use

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