Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
The ultimate automotive CRM empowers franchise, independent & BHPH dealerships to convert more leads into sales, retain customers & successfully market inventory, driving dealerships to new heights.
Not provided by vendor
They offer the best customer service and the greatest ease of use of any CRM that I have ever used.
Our follow up with our customers was horrible before auto raptor. With auto raptor I'm able to check and see if how my salesman are contacting our customers.
I enjoy being able to communicate with my customers via text, in 2019 texting is a very prominent form of communication and it is good that we can use that to our advantage in this program.
It is antiquated and some of the worst reports I've ever seen.
I love the reminders & I like the platform. I have watched this program grow for years now & feel as if this is the best it has ever ran.
Also we are having problems getting data from Autostar.
Raptor is super easy to use, packed with features and it's integration with all of our other platforms is seamless.
It may only be because I do not have access but sometimes merging and up sheet is difficult if a customer has more than one.
I love the way that every aspect of the Xtime suite compliments each other. Recapturing declined services has never been easier, thanks to Inspect and Invite.
Does not always integrate with DMS software and you will not know if this happened until it is a major problem.
Easy integration, consistent, reliable, good information about how and when appointment was taken. User interface on customer side is amazing and simple.
Technicians request for parts was not going through because of a connectivity issue but an error was not returned so parts were not ordered and customers had to wait additional time.
We love how easy the system is to use for our BDC team as well as our customers. Very happy with the support if we ever need help.
The setup is a little difficult and complicated.
Easy integration, consistent, reliable, good information about how and when appointment was taken. User interface on customer side is amazing and simple.
As an employee, it was quite frustrating to have systems that worked be taken away to be replaced by something that kind of did the same job but not as well.
Prioritize real-user-identified key features according to your needs to find your best fit.
AutoRaptor CRM
Top FeaturesXtime
AutoRaptor CRM
--
Xtime
--
Products similar to those you're currently comparing: