# Compare Formstack Forms vs 123FormBuilder 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Formstack Forms and 123FormBuilder based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/118892-122770/Formstack-vs-123ContactForm --- # Formstack Forms vs 123FormBuilder Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Formstack Forms123FormBuilder2/4 selected [Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[4.0 (121)](https://www.capterra.com/p/118892/Formstack/reviews/) [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.4 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) [## Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[4.0 (121)](https://www.capterra.com/p/118892/Formstack/reviews/) Starting Price $83.00/month Value-for-Money 3.7 Functionality 4 Ease of Use 4 Customer Service 3.6 Reviews Sentiment Based on [121 reviews](#user-reviews) Positive 96 Neutral 10 Negative 15 [## 123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.4 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) Starting Price $37.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.4 Customer Service 4.1 Reviews Sentiment Based on [175 reviews](#user-reviews) Positive 156 Neutral 8 Negative 11 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Wrike 4.4 (2,984) * * * Starting Price $10.00 Per User,Per Month Free Trial Free Version * * * User rating 89% of reviewers rated it above 4 stars * * * Highest Rated ### Cognito Forms 4.7 (182) * * * Starting Price $19.00 Per User,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ### Smartsheet 4.5 (3,502) * * * Starting Price $12.00 Per User,Per Month Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * ### SurveyLegend 4.6 (964) * * * Starting Price $19.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,567 reviews from forms automation software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 69%Fit Not enough reviews Feature ratings Mobile Access 4.5 Data Security \-- Customizable Forms 4.0 Customizable Fields 3.8 Surveys & Feedback 4.8 \--%Fit Missing features Not enough reviews Feature ratings Mobile Access 5.0 Data Security 5.0 Customizable Forms 4.6 Customizable Fields NA Surveys & Feedback 5.0 User satisfaction User satisfaction 4.0 User reviews[121](https://www.capterra.com/p/118892/Formstack/reviews/) Ease of use 4.0 Functionality 4.0 Value for money 3.7 Customer support 3.6 User satisfaction 4.4 User reviews[175](https://www.capterra.com/p/122770/123ContactForm/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.1 Customer support 4.1 Price starts from Price starts from $83Per User, Per Month - Free version - Free trial Price starts from $37Per User, Per Month - Free version - Free trial Best for Best for Built for mid-market businesses across industries to optimize data capture and management, appealing to both technical and non-technical users. Best for Key features include integration with Salesforce and other popular applications, payment processing, file uploads, conditional logic, and real-time reporting. ## User reviews Pros & cons SJ Sarah J. Support Specialist > "It works well for day-to-day form needs and supports a wide range of use cases, from simple surveys to more complex data..." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___7123067) GL GEOFFREY L. Lead Developer > "Admin portal is often a month behind, so billing display errors create unneeded concerns on an almost monthly basis. And if..." [See full review](https://www.capterra.com/p/118892/Formstack/#SoftwareAdvice___6446376) AJ G. IT Systems Administrator > "It offers a very wide range of options and customization. While I did not use it to for any payment integration, they worked..." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___7085244) VR Verified Reviewer Founder > "Horrific customer service, criminal pricing model, sneaky contract terms, impossible to cancel, huge waste of time working..." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___6586357) JP Joshua P. Tessitura Operations Manager > "Formstack is a fairly robust system with many options for creating and customizing forms and allows for more automations..." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___6757464) VR Verified Reviewer Communications Project Manager > "Formstack lacks the customization features of other interactive form offerings." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___6618766) SJ Sarah J. Support Specialist > "Formstack Forms is very user-friendly and intuitive, making it easy to create forms without needing technical expertise." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___7123067) UA Umer A. Founder > "Should have stuck to the $50 dollar per month product but they forced us to pay over $1,000 per month with a 1 year contract..." [See full review](https://www.capterra.com/p/118892/Formstack/#SoftwareAdvice___4839823) AS Adewale S. HIO > "It's quite easy to fill out and navigate giving on qiestion at a time with corresponding progress flow display." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___7081214) VM Vali M. Owner > "Poor customer service, extremely difficult to built forms, they force you into contracts to look good for their investors,..." [See full review](https://www.capterra.com/p/118892/Formstack/#SoftwareAdvice___4880134) AJ G. IT Systems Administrator > "While this tool has a bit of a learning curve compared to other form tools, it is very high quality." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___7085244) ZG Zecharia G. Digital Marketing Leadership > "They used some legacy scripting which cost us alot to mitigate even though I had asked them to updated their legacy script..." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___4919784) AJ G. IT Systems Administrator > "The form creation aspect of it is powerful." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___7085244) VR Verified Reviewer Founder > "Next to impossible to cancel...HUGE waste of time, there's no cancel button." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___6586357) PT Paul T. Managing Director > "A really simple entry point into building online forms for any website." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___7005955) NT Nick T. Operations > "There is always some minor nuisance that breaks the form." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___6488486) PT Paul T. Managing Director > "You can produce forms very easily with a drag and drop interface." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___7005955) VR Verified Reviewer Founder > "SO why when I did absolutely nothing did my form not work and now it all of sudden works???" [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___6586357) AS Adewale S. HIO > "I like the way Form Stack works." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___7081214) VR Verified Reviewer IT Manager > "Payment links didn't work, we had to spend time fix payment links manually them and make us look like fraud." [See full review](https://www.capterra.com/p/118892/Formstack/#GetApp___6135347) SG Sally G. Customer Service Auditor > "I've been using this tool for a while now and it's by far the most "high-end" form tool I have used." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___6831631) Jeremy C. Owner > "We paid over $2500 for nothing." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___6344464) VR Verified Reviewer Communications Project Manager > "Formstack forms are easy to create and more importantly: track." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___6618766) GL GEOFFREY L. Lead Developer > "In every possible manifestation of the word: Horrible." [See full review](https://www.capterra.com/p/118892/Formstack/#SoftwareAdvice___6446376) HH Heejin H. Program Associate > "Formstack has features (such as conditions and logic) that allow you to make customizable and efficient forms to reduce..." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___4099736) VR Verified Reviewer IT Manager > "We had to switch provider and dispute the charge since they try to make us pay for non working product." [See full review](https://www.capterra.com/p/118892/Formstack/#GetApp___6135347) AC Anil C. Marketing Executive > "Formstack is important feature to use while you are creating form and surveys." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___3597879) RB Raphael B. Ceo > "The product is way too expansive" [See full review](https://www.capterra.com/p/118892/Formstack/#SoftwareAdvice___6495300) TG Trish G. Director of Marketing > "Overall I recommend this product for small businesses that need a tool to help them collect customer information and/or..." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___3817925) VR Verified Reviewer Founder > "I am beyond unhappy with them and FULLY recommend you go with a different form company." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___6586357) KA Katie A. Communications Manager > "I have found formstack to be easy to use, drop in new modules and customize the design." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___3818458) VR Verified Reviewer Founder > "Absolutely criminal pricing." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___6586357) AS Angie S. Senior Beach Development Coach > "the way that the data is provided and the customization of how you want the data reported is great." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___3383463) DD David D. Senior Operations Analyst > "However, Formstack denied our request and is currently billing us every month for a product we can't use. If you're looking..." [See full review](https://www.capterra.com/p/118892/Formstack/#GetApp___3967265) NP Nancy P. Office Manager > "Our main benefit has been that we have been able to automate online forms for nearly all our gathering of information that..." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___2447342) DD David D. Senior Operations Analyst > "The rules engine was not user friendly and cumbersome, forcing the user to search for existing rules by clicking through..." [See full review](https://www.capterra.com/p/118892/Formstack/#GetApp___3967265) RS Rachel S. Executive Administrator > "Used this for event registrations for years, and the yearly fee vs paying per transaction made this an affordable solution..." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___2453365) VR Verified Reviewer IT Manager > "Spent hours with the support which couldn't provide working solution." [See full review](https://www.capterra.com/p/118892/Formstack/#GetApp___6135347) DR David R. Program manager > "I liked the ability to drag form elements into the form I was making." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___2419256) HH Heejin H. Program Associate > "My one criticism is that it was difficult to view and share all the file submissions from forms." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___4099736) MH Mim H. Technical Product Owner > "There are definitely parts of this system that I appreciate and find very useful, but I think there are a few areas it could..." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___2450234) DD David D. Senior Operations Analyst > "After multiple meetings and communications, we expressed our desire to cancel the contract due to Formstack's inability to..." [See full review](https://www.capterra.com/p/118892/Formstack/#GetApp___3967265) VR Verified Reviewer Talent Acquisition > "This is very easy to use and it keeps my recruiting job easily." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___2326134) VM Vali M. Owner > "Horrifying" [See full review](https://www.capterra.com/p/118892/Formstack/#SoftwareAdvice___4880134) Nik K. AGENCY OWNER > "Formstack is both competitively priced and easy to use. " [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___2209775) VR Verified Reviewer IT Manager > "no support!" [See full review](https://www.capterra.com/p/118892/Formstack/#GetApp___6135347) KL Kristen L. Instructor > "It is a great organizational support tool." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___2540828) KL Kristen L. Instructor > "Some of the coloring options do not quickly transfer from the desktop to mobile device platforms, making some text..." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___2540828) DR David R. Program manager > "It was quick and easy to do so." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___2419256) DR David R. Program manager > "Additionally, I could not situate my form elements in a horizontal landscape orientation." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___2419256) NP Nancy P. Office Manager > "The ease of setup and functionality was easy to grasp and simple to manage. " [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___2447342) VR Verified Reviewer Commercial Lines Producer/CSR > "I now have to close out of it and reopen the website again." [See full review](https://www.capterra.com/p/118892/Formstack/#Capterra___2431565) [View Reviews](https://www.capterra.com/p/118892/Formstack/reviews/) MB Mark B. Owner > "Low learning curve, good value for money, ability to create and customization of the..." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___7006852) Rian M. Founder > "I hate that they're are outdated UI in some areas of the website." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___6806457) JB Jonathan B. Operations and HR Analyst > "It has been very helpful when it comes to security since you can customize who the..." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___7060240) JS Janice S. Development > "I'm so completely frustrated that as a Pro member there is no response to help..." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___2603754) NL Natasha L. COO > "We can integrate many other apps into the form, like PayPal and Mailchimp." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___6333719) BC Beth C. Program Director > "Customer support is lacking." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___2583808) KM Kevin M. IT > "A solid form builder with surprisingly robust calculator features." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___6524127) Patrick H. Co-founder & CEO > "This was a planned money grab." [See full review](https://www.capterra.com/p/122770/123ContactForm/#Capterra___2705537) [View Reviews](https://www.capterra.com/p/122770/123ContactForm/reviews/) ## User interface [Formstack Forms](https://www.capterra.com/p/118892/Formstack/) 4.02 (121) [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/) 4.40 (175) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit A/B Testing 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important Formstack Forms 32/43 - A/B Testing - Access Controls/Permissions - Activity Dashboard - Address Validation - AI Copilot - Alerts/Notifications - API - Approval Process Control - Autofill - Collaboration Tools - Conditional Logic - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Security - Document Management - Drag & Drop - Electronic Signature - Forms Creation & Design - Forms Management - Full Text Search - Generative AI - Lead Capture - Lead Generation - Media Library - Mobile Access - Multi-Channel Distribution - Process/Workflow Automation - Real-Time Data - Reporting/Analytics - Response Validation - Single Sign On - SSL Security - Surveys & Feedback - Task Management - Template Management - Third-Party Integrations - Version Control - Web Forms - Workflow Management [See all features](https://www.capterra.com/p/118892/Formstack/#features) 123FormBuilder 32/43 - A/B Testing - Access Controls/Permissions - Activity Dashboard - Address Validation - AI Copilot - Alerts/Notifications - API - Approval Process Control - Autofill - Collaboration Tools - Conditional Logic - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Templates - Data Capture and Transfer - Data Import/Export - Data Security - Document Management - Drag & Drop - Electronic Signature - Forms Creation & Design - Forms Management - Full Text Search - Generative AI - Lead Capture - Lead Generation - Media Library - Mobile Access - Multi-Channel Distribution - Process/Workflow Automation - Real-Time Data - Reporting/Analytics - Response Validation - Single Sign On - SSL Security - Surveys & Feedback - Task Management - Template Management - Third-Party Integrations - Version Control - Web Forms - Workflow Management [See all features](https://www.capterra.com/p/122770/123ContactForm/#features) ### Recognition No recognitions have been awarded to Formstack Forms 123FormBuilder is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Formstack Forms Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos 123FormBuilder Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Formstack Forms - By Formstack - Located in United States - Founded in 123FormBuilder - By 123FormBuilder - Located in Romania - Founded in 2008 ## Popular Comparisons [Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[4.02 (121)](https://www.capterra.com/p/118892/Formstack/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,422)](https://www.capterra.com/p/176571/Google-Forms/reviews/) $83/month Price $0 4.0 Features 4.4 4.0 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118892-176571/Formstack-vs-Google-Forms) [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.40 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) vs [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[4.68 (11,422)](https://www.capterra.com/p/176571/Google-Forms/reviews/) $37/month Price $0 4.2 Features 4.4 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/122770-176571/123ContactForm-vs-Google-Forms) [Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[4.02 (121)](https://www.capterra.com/p/118892/Formstack/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/) $83/month Price $29/month 4.0 Features 4.5 4.0 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118892-153140/Formstack-vs-Connecteam) [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.40 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $37/month Price $39/month 4.2 Features 4.6 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/122770-158456/123ContactForm-vs-JotForm-4-0) [Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[4.02 (121)](https://www.capterra.com/p/118892/Formstack/reviews/) vs [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[4.67 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) $83/month Price $39/month 4.0 Features 4.6 4.0 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118892-158456/Formstack-vs-JotForm-4-0) [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.40 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) vs [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.57 (10,450)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) $37/month Price $30/month 4.2 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/122770-253516/123ContactForm-vs-SurveyMonkey) [Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[4.02 (121)](https://www.capterra.com/p/118892/Formstack/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $83/month Price $7/month 4.0 Features 4.6 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118892-247901/Formstack-vs-Google-Workspace) [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.40 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/) $37/month Price $29/month 4.2 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/122770-153140/123ContactForm-vs-Connecteam) [Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[4.02 (121)](https://www.capterra.com/p/118892/Formstack/reviews/) vs [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,341)](https://www.capterra.com/p/121506/Docusign/reviews/) $83/month Price $15/month 4.0 Features 4.7 4.0 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118892-121506/Formstack-vs-Docusign) [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/)[4.40 (175)](https://www.capterra.com/p/122770/123ContactForm/reviews/) vs [Typeform](https://www.capterra.com/p/137289/Typeform/)[4.66 (954)](https://www.capterra.com/p/137289/Typeform/reviews/) $37/month Price $39/month 4.2 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/122770-137289/123ContactForm-vs-Typeform) [Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[4.02 (121)](https://www.capterra.com/p/118892/Formstack/reviews/) vs [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/)[4.70 (182)](https://www.capterra.com/p/138990/Cognito-Forms/reviews/) $83/month Price $19/month 4.0 Features 4.6 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118892-138990/Formstack-vs-Cognito-Forms)