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Formstack Forms vs forms.app: Which is a better fit?

Updated on December 22nd, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 3,084 reviews from Forms Automation users.
% Fit
Missing features
Not enough reviews
Feature ratings
Data Security
NA
Mobile Access
4.0
Workflow Management
--
Customizable Forms
3.7
Customizable Fields
3.4
% Fit
Missing features
Not enough reviews
Feature ratings
Data Security
NA
Mobile Access
NA
Workflow Management
--
Customizable Forms
4.5
Customizable Fields
4.5
User satisfaction
4.0
User reviews114
Ease of use
4.0
Functionality
4.0
Value for money
3.7
Customer support
3.5
4.6
User reviews243
Ease of use
4.7
Functionality
4.4
Value for money
4.4
Customer support
4.4
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Built for mid-market businesses across industries to optimize data capture and management, appealing to both technical and non-technical users.

All professionals who want to use the survey and form builder quickly and easily.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Trish G
Head of Marketing
4.0

Trish: I'm Trish. I'm Head of Marketing. I give Formstack Forms a four out of five. And for more reviews, click below. We needed a solution to help us consistently be able to capture our client and our customer inputs for their upcoming needs when they attended our facility, and we didn't have anything reliable. We also needed something that would allow us to capture credit card inputs and payments from consumers that would integrate with our customer management system. We chose Formstack Forms because it had an easy to use interface. It was simple. It was also something that multiple users on the corporate side on the internal end could manipulate. So we were able to have multiple users set up the Formstack account and customize it also for our individual locations and for our individual needs. And then the other area is that Formstack offered the secure credit card capture that we needed in order to get payments and process those in an easy to use way. We found it easy to get started with the Formstack Forms, and it's a what you see is what you get platform. So a couple of things that were fairly easy is as soon as I would enter Logic, for example, in the form, I was then able to go immediately and see a live preview and test the form. So that was very easy to use. The logic can get a little bit complicated at times and you have to be careful. So a lot of testing. I do like how Formstack allows me to look at that live form, test it out, and also share it with other folks who need to use it to make sure it meets their needs. The advice I'd give to anyone who's looking at using Formstack is to give it a preview, give it a test, maybe give it a 30-day test and see if it fits your needs. I do think it's easy to ramp up and use quickly. There are some features that aren't the best or may not completely meet your needs. However, I think that trade-off of what we pay, and so the value we get for the cost of the Formstack, it's worth it to use. So several times we've even looked at, "Ah, maybe we could find a better solution." However, the value that we're getting with Formstack and because it's easy to use and manipulate and we understand it, we've stayed with Formstack.

How Capterra sources reviews
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Ernesto L
Owner - Lead Designer
5.0

Ernesto: Hello, my name is Ernesto. I'm the owner and lead designer of my company. I'm using forms.app and give it a five star rating. For more reviews, click below. Before forms.app, I was using a lot of spreadsheets to gather data, to collect data and use that data for different projects and report. What we managed to do by using forms was change the way we collect data and make it a lot more intuitive and a lot more user friendly. We started using forms when we figured out what forms were, once we realized the potential for forms to gather data on our behalf. So we didn't have to open up spreadsheets and input little numbers inside. It almost automatically does that. We started exploring and experimenting with it. We got very creative in using it as a project management tool to capture data on current workload and reports as well as capture data for surveys that we do. It couldn't be much more easier to use forms.app. It's very intuitive. As soon as you log into it, it gives you the options and the options are easy to navigate. And once you get the hang of one or two, you can make yourself quite a complex form in little or no time. I highly recommend anybody to use forms.app, especially if you're in the position where your team or your company is using spreadsheets just to calculate data and input data, it's a lot more user friendly. And it actually inspires people to input their information as opposed to spreadsheets.

How Capterra sources reviews
View all video reviews
User interface
118892 video thumbnail}
1 Video
197758 video thumbnail}
1 Video
118892
5 screenshots
197758
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
A/B Testing
207
Important
Access Controls/Permissions
388
Important

Formstack Forms

Top Features
31/41
  • A/B Testing
  • Address Validation
  • Customizable Branding
  • Data Security
  • Lead Capture
  • Lead Generation
  • Media Library
  • Multi-Channel Distribution
  • Real-Time Data
  • Template Management
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Approval Process Control
  • Autofill
  • Collaboration Tools
  • Conditional Logic
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Mobile Access
  • Process/Workflow Automation
  • Reporting/Analytics
  • Response Validation
  • Single Sign On
  • SSL Security
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Version Control
  • Web Forms
  • Workflow Management
See All features
Hide Forms Automation Software Features -

forms.app

27/41
Show Forms Automation Software Features +
Formstack Forms
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
forms.app
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Formstack Forms
  • By Formstack
  • Located in United States
forms.app
  • By forms.app
  • Located in Estonia
  • Founded in 2018
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