Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Built for mid-market businesses across industries to optimize data capture and management, appealing to both technical and non-technical users.
All professionals who want to use the survey and form builder quickly and easily.
The form builder is super intuitive and easy to figure out. Our team loves the customization options around the email notifications.
Mislead by Staff in regards to Infusionsoft Integration, Won't Provied Refund From Their Mistake.
This is a great product for collecting information from staff. It is a great organizational support tool.
I'm frustrated by a number of problems and lack of features.
User interface is great and the customer service has always been amazing.
This has been my single worst customer service/support experience ever.
Overall, I’ve had an excellent experience working with formstack and am happy to continue using.
The main complaint I have for this system is that the conditional settings (which I had to use a lot of) would erase whenever possible answers in the drop-down list for a question were adjusted.
This happens to be one of my best software for form submission and wouldn't exhitate to recommend it to anyone. The ease and simplicity of its process is top notch.
Missing links or drop down menu once you tap picture(with rules -show/hide). No prices range for basket option(from -to).
My overall experience with forms.app has been outstanding. I haven’t had any issues with it and it works perfectly.
Customer support is some pathetic for its users.
The format of the app itself is very easy to understand and use. I love that it is very simple to download and save after being created.
So much to offer...it can be overwhelming. Somewhat confusing pricing options.
What i like about this software tge most is it ease of use, and the ability to easily integrate it to my existing solutions.
I am not sure I encountered any challenge, the few times I used the app.
Trish: I'm Trish. I'm Head of Marketing. I give Formstack Forms a four out of five. And for more reviews, click below. We needed a solution to help us consistently be able to capture our client and our customer inputs for their upcoming needs when they attended our facility, and we didn't have anything reliable. We also needed something that would allow us to capture credit card inputs and payments from consumers that would integrate with our customer management system. We chose Formstack Forms because it had an easy to use interface. It was simple. It was also something that multiple users on the corporate side on the internal end could manipulate. So we were able to have multiple users set up the Formstack account and customize it also for our individual locations and for our individual needs. And then the other area is that Formstack offered the secure credit card capture that we needed in order to get payments and process those in an easy to use way. We found it easy to get started with the Formstack Forms, and it's a what you see is what you get platform. So a couple of things that were fairly easy is as soon as I would enter Logic, for example, in the form, I was then able to go immediately and see a live preview and test the form. So that was very easy to use. The logic can get a little bit complicated at times and you have to be careful. So a lot of testing. I do like how Formstack allows me to look at that live form, test it out, and also share it with other folks who need to use it to make sure it meets their needs. The advice I'd give to anyone who's looking at using Formstack is to give it a preview, give it a test, maybe give it a 30-day test and see if it fits your needs. I do think it's easy to ramp up and use quickly. There are some features that aren't the best or may not completely meet your needs. However, I think that trade-off of what we pay, and so the value we get for the cost of the Formstack, it's worth it to use. So several times we've even looked at, "Ah, maybe we could find a better solution." However, the value that we're getting with Formstack and because it's easy to use and manipulate and we understand it, we've stayed with Formstack.
Ernesto: Hello, my name is Ernesto. I'm the owner and lead designer of my company. I'm using forms.app and give it a five star rating. For more reviews, click below. Before forms.app, I was using a lot of spreadsheets to gather data, to collect data and use that data for different projects and report. What we managed to do by using forms was change the way we collect data and make it a lot more intuitive and a lot more user friendly. We started using forms when we figured out what forms were, once we realized the potential for forms to gather data on our behalf. So we didn't have to open up spreadsheets and input little numbers inside. It almost automatically does that. We started exploring and experimenting with it. We got very creative in using it as a project management tool to capture data on current workload and reports as well as capture data for surveys that we do. It couldn't be much more easier to use forms.app. It's very intuitive. As soon as you log into it, it gives you the options and the options are easy to navigate. And once you get the hang of one or two, you can make yourself quite a complex form in little or no time. I highly recommend anybody to use forms.app, especially if you're in the position where your team or your company is using spreadsheets just to calculate data and input data, it's a lot more user friendly. And it actually inspires people to input their information as opposed to spreadsheets.
Prioritize real-user-identified key features according to your needs to find your best fit.
Formstack Forms
Top Featuresforms.app
Formstack Forms
--
Products similar to those you're currently comparing: