# Less Annoying CRM vs Insightly: Features and Cost Comparison 2026 | Capterra > Less Annoying CRM vs Insightly: Which crm tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/118921-130671/Less-Annoying-CRM-vs-Insightly --- # Less Annoying CRM vs Insightly Features and Cost Comparison Last updated April 21st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Less Annoying CRMInsightly2/4 selected [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[4.8 (649)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) [Insightly](https://www.capterra.com/p/130671/Insightly/)[4.0 (654)](https://www.capterra.com/p/130671/Insightly/reviews/) [## Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[4.8 (649)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) [## Insightly](https://www.capterra.com/p/130671/Insightly/)[4.0 (654)](https://www.capterra.com/p/130671/Insightly/reviews/) Starting Price $15.00/month Starting Price $15.00/month Value-for-Money 4.9 Functionality 4.5 Ease of Use 4.9 Customer Service 4.9 Starting Price $29.00/month Starting Price $29.00/month Value-for-Money 4 Functionality 3.9 Ease of Use 4 Customer Service 3.8 Reviews Sentiment Based on [649 reviews](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Positive 632 Neutral 12 Negative 5 Positive 632 Neutral 12 Negative 5 Reviews Sentiment Based on [654 reviews](https://www.capterra.com/p/130671/Insightly/reviews/) Positive 518 Neutral 86 Negative 50 Positive 518 Neutral 86 Negative 50 Best for (according to reviews) - **Business size**: Small businesses account for 76% of reviews (481), reflecting high usage rates among this segment compared to midsize and enterprise organizations. - **Industry**: Insurance, management consulting, and financial services together represent 26% of reviews, indicating notable adoption across these sectors. - **Use cases**: CRM (55%), contact management (37%), and lead management (27%) are primary functions, supporting customer relationships and sales processes. Best for (according to reviews) - **Business size**: Small businesses account for 425 reviews, representing 64% of feedback, demonstrating broad uptake among this segment. - **Industry**: Marketing and advertising, management consulting, and computer software together contribute 24% of reviews, indicating diverse industry adoption. - **Use cases**: CRM (60%), task management (35%), and account management (32%) are the primary use cases, reflecting a focus on customer and workflow management. ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Reviewer verdict Less Annoying CRM Less Annoying CRM users find it best for small businesses seeking an affordable, user-friendly CRM with straightforward contact and lead management. Reviewers highlight its intuitive setup, effective customer support, and integrations with tools like Mailchimp, Google Calendar, and Microsoft Outlook. They value its single subscription plan for essential features, noting it as a cost-effective choice for those prioritizing simplicity and ease of use, though some mention limitations in email management and advanced CRM functionalities. Insightly Insightly users consider it best for organizations needing extensive CRM capabilities, customization, and workflow automation. Reviewers appreciate its ability to manage large contact databases, customizable pipelines, and integration with Gmail and Mailchimp. They mention its tiered pricing and free version as beneficial for scaling businesses, while also noting some integration challenges and higher costs for premium features. Users value its reporting and organization tools, especially for teams requiring advanced tracking and project management. ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Features comparison When looking at crm tools like Less Annoying CRM and Insightly, price is just one factor to consider. Understanding their features and differences can help determine which one best suits your needs, maximizing efficiency while avoiding unnecessary costs. Here's how they compare in key areas that matter most. \[[1](#source-item-1)\] Key features rated by users Features selected based on 44,336 reviews from CRM users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Less Annoying CRM 83%Fit High performer Feature ratings Contact Database 4.8 Contact Management 4.9 Lead Management 4.7 Sales Pipeline Management 4.6 Insightly 78%Fit Feature ratings Contact Database 4.3 Contact Management 4.4 Lead Management 4.2 Sales Pipeline Management 4.1 Contact Database 4.8 (96) 4.3 (80) Users of Less Annoying CRM appreciate its easy setup, user-friendly interface, and the ability to keep all contact information in one place. They find it simple to navigate, update, and merge contacts, which they say helps in maintaining organized and detailed records. However, some users wish for better ways to link one contact to multiple entities and share contact information selectively. Insightly users value the ability to manage and organize large numbers of contacts, linking records, and generating reports. They find it useful for updating contacts and appreciate the centralized database. Some users mention the need for better search functionalities and occasional interface issues. Overall, users find Less Annoying CRM easy to use and set up, while they appreciate Insightly for its robust organization and reporting capabilities. Contact Management 4.9 (187) 4.4 (82) Reviewers of Less Annoying CRM find it essential for keeping all customer information centralized and easily accessible. They appreciate the ability to organize contacts, track interactions, and integrate with other platforms. Users highlight its simplicity and effectiveness in managing client communication and follow-ups. Insightly users also find it user-friendly for managing contacts, sorting them into categories, and tracking interactions across projects. They value the customization options and the ability to update contact information easily. However, some users report occasional lag and the need for better search capabilities. In general, users think Less Annoying CRM is straightforward and effective for contact management, while they say Insightly offers useful customization and organization features. Lead Management 4.7 (143) 4.2 (88) Less Annoying CRM users appreciate the ease of importing leads, tracking their status, and managing the sales process. They find the lead management feature helpful for following up with leads and converting them into customers. Some users mention the need for integrated email functionality. Insightly users find the lead management feature essential for their sales process, which they say allows them to track leads, set reminders, and update details. They appreciate the visibility over sales stages but note some aspects are not user-friendly and require reminders for full utilization. In summary, users value Less Annoying CRM for its straightforward lead management, while they note Insightly for its comprehensive tracking and reminder features. Sales Pipeline Management 4.6 (119) 4.1 (82) Users of Less Annoying CRM find the sales pipeline management feature simple and functional, which they say allows them to track the sales process and manage projects effectively. They appreciate the ability to customize pipelines and the ease of use. Some users mention a higher learning curve if they have used other products before. Insightly users value the ability to customize pipelines to fit their business needs and track the progress of sales and projects. They find it helpful for maintaining sales efficiency but note some glitches and the need for better structuring. Overall, users think Less Annoying CRM offers a straightforward and customizable pipeline management, while they find Insightly provides useful tracking and customization options. ## Pricing comparison ### Starting prices Less Annoying CRM $15.00 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/118921/Less-Annoying-CRM/pricing/) Insightly $29.00 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/130671/Insightly/pricing/) ### Value-for-money analysis 4.9 (649) 4.0 (654) A comparison of how reviewers evaluate the value for money provided by both Less Annoying CRM and Insightly indicates that Less Annoying CRM reviewers find it offers a straightforward and affordable solution, while Insightly reviewers appreciate its tiered pricing options and the availability of a free version. Reviewers find that Less Annoying CRM offers great value for money, noting its single subscription plan that includes all features, making it simple and cost-effective. They appreciate its affordability, especially for small businesses, and mention the free 30-day trial as a beneficial feature. Users also highlight the continuous improvements and excellent customer service, which they feel add to its overall value. With regard to Insightly, reviewers appreciate its free version, which they find useful for startups and small businesses. They also value the tiered pricing options that allow businesses to scale as needed. However, some users mention that the cost of premium plans can be high, and they note limitations in the free version. Reviewers also indicate that additional costs for certain features and support can be a drawback. ## Integrations Popular Integrations Compare available integrations between Less Annoying CRM and Insightly. ### Microsoft Outlook Less Annoying CRM Insightly ### Google Calendar Less Annoying CRM Insightly ### Mailchimp Less Annoying CRM Insightly ### Google Contacts Less Annoying CRM Insightly ### Zapier Less Annoying CRM Insightly ### Google Forms Less Annoying CRM Insightly ### Canvass Less Annoying CRM Insightly ### 123FormBuilder Less Annoying CRM Insightly Total Integrations 15 Mailchimp Reviewers say that they integrate Mailchimp with Less Annoying CRM to send newsletters and email blasts, noting that it helps track email campaigns and manage contact lists efficiently. Google Calendar Users mention that they sync Google Calendar with Less Annoying CRM to centralize scheduling and task management, which they say helps in organizing meetings and planning activities seamlessly. Microsoft Outlook Reviewers report that they use Microsoft Outlook with Less Annoying CRM for email logging and contact management, citing that it aids in maintaining communication history and transferring contacts. Less Annoying CRM Integrations (15) - [Badger Maps](https://www.capterra.com/p/148607/Badger-Maps/) - [Calendly](https://www.capterra.com/p/148036/Calendly/) - [CallHippo](https://www.capterra.com/p/159578/CallHippo/) - [Canvass](https://www.capterra.com/p/240269/Canvass/) - [CrankWheel](https://www.capterra.com/p/169099/CrankWheel/) - [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) - [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/) - [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) - [Intulse](https://www.capterra.com/p/161865/Intulse/) - [JustCall](https://www.capterra.com/p/157853/JustCall/) - [LeadsBridge](https://www.capterra.com/p/152361/LeadsBridge/) - [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) - [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) - [Nusii](https://www.capterra.com/p/138512/Nusii/) - [Zapier](https://www.capterra.com/p/130182/Zapier/) Total Integrations 118 Gmail Reviewers mention that Insightly integrates seamlessly with Gmail, allowing users to log emails, manage contacts, and synchronize data, which they say enhances communication and workflow efficiency. Mailchimp Users report that Insightly integrates with Mailchimp for email marketing, noting that it facilitates sending email blasts and automating mail campaigns, which they indicate improves customer engagement. Insightly Integrations (118) - [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/) - [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) - [ActiveDEMAND](https://www.capterra.com/p/142305/ActiveDEMAND/) - [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) - [Aircall](https://www.capterra.com/p/184709/Aircall/) - [AnyMeeting](https://www.capterra.com/p/118310/AnyMeeting/) - [Asana](https://www.capterra.com/p/184581/Asana-PM/) - [Benchmark Email](https://www.capterra.com/p/71152/Benchmark-Email/) - [Bidsketch](https://www.capterra.com/p/127734/Bidsketch/) - [BookingSync](https://www.capterra.com/p/114051/BookingSync/) - [Box](https://www.capterra.com/p/148766/Box/) - [Brevo](https://www.capterra.com/p/132996/brevo/) - [CallRail](https://www.capterra.com/p/141829/CallRail/) - [Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/) - [Chargebee](https://www.capterra.com/p/131433/Chargebee/) - [Clio](https://www.capterra.com/p/105428/Clio/) - 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[SupportBee](https://www.capterra.com/p/132028/SupportBee/) - [Teamwork Desk](https://www.capterra.com/p/143754/Teamwork-Desk/) - [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/) - [TimeCamp](https://www.capterra.com/p/129847/TimeCamp/) - [Todoist](https://www.capterra.com/p/149339/Todoist-for-Business/) - [Toky](https://www.capterra.com/p/156115/Toky/) - [Toodledo](https://www.capterra.com/p/180631/Toodledo/) - [Trello](https://www.capterra.com/p/211559/Trello/) - [Typeform](https://www.capterra.com/p/137289/Typeform/) - [Wave](https://www.capterra.com/p/178021/Wave-Apps/) - [Wishpond](https://www.capterra.com/p/145745/Wishpond/) - [Wufoo](https://www.capterra.com/p/224990/Wufoo/) - [Xero](https://www.capterra.com/p/120109/Xero/) - [YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/) - [Zapier](https://www.capterra.com/p/130182/Zapier/) - [Zendesk Sell](https://www.capterra.com/p/199865/Zendesk-Sell/) - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) - [Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/) - [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) - [Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/) For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know. ## How does the user experience compare on Less Annoying CRM vs Insightly? ### Overall rating 4.8 (649) 4.0 (654) ### User interface Less Annoying CRM Insightly ### Customer service and support Less Annoying CRM Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat Insightly Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of Less Annoying CRM vs Insightly Both Less Annoying CRM and Insightly have been reviewed by verified reviewers on Capterra. See what real users say about their experiences with Less Annoying CRM and Insightly to help you pick the tool that best fits your needs. Users appreciate Less Annoying CRM for its budget-friendly pricing, indicating that it offers great value for money and essential features at a low cost. They also highlight its user-friendly interface, noting its intuitive layout and ease of use. Additionally, reviewers commend the customer support, citing prompt and helpful responses. Meanwhile, Insightly users value its CRM capabilities, mentioning its extensive features and ease of use. They also appreciate the customization options, noting the ability to tailor the software to specific needs. Furthermore, users find its workflow management tools effective in automating processes and improving efficiency. As a downside, Less Annoying CRM users mention limitations in CRM solutions and email management, citing issues with system slowdowns and email integration. With regard to Insightly, users point out problems with integration capabilities and email management, noting difficulties with third-party integrations and limited email functionalities. \[[2](#source-item-2)\] Pros Less Annoying CRM SL Steve L Business Development RepresentativeBusiness Supplies and Equipment, 11 - 50 employeesUsed the software for: More than 2 years. “This service simply is fantastic for a sales rep. If you use a business card app, I use cam card, you can simply scan the card and synchronize and upload to LACRM.“ December 17, 2025 Pat W Sales administratorMedia Production, 11 - 50 employeesUsed the software for: 1-2 years. “Their customer support is also excellent—friendly, responsive, and genuinely helpful. If you’re looking for a CRM that keeps things straightforward while still giving you all the essentials to manage your business effectively, Less Annoying CRM is a great choice.“ November 26, 2025 Insightly John M Founder and Financial AdvisorFinancial Services, 2 - 10 employeesUsed the software for: 1-2 years. “Setting up routine tasks and activity reminders was also straightforward, which made it easier to stay organized and maintain consistent, timely engagement with clients.“ December 16, 2025 WA Wilcox A Managing SolicitorLegal Services, 51 - 200 employeesUsed the software for: 6-12 months. “We can build functionalities that suites us without spending thousands of dollars with developers,Data can also be connected within Insightly,such as connecting contacts and organizations to request and project records.“ September 20, 2024 Cons Less Annoying CRM Violeta M Founder and CEOInternational Trade and Development, 2 - 10 employeesUsed the software for: Less than 6 months. “When we needed to look for a CRM we quickly became very frustrated with complex CRM systems and their high prices.“ February 23, 2026 JA Josh A Co-founder, VP of MarketingFood & Beverages, 2 - 10 employeesUsed the software for: 1-2 years. “System was too simplistic, didn't provide robust categorization, reporting and overall organizing leads, contacts, deals, etc.“ November 6, 2024 Insightly John M Founder and Financial AdvisorFinancial Services, 2 - 10 employeesUsed the software for: 1-2 years. “The integrations with other applications wasn't as strong as I was looking for at the time.“ December 16, 2025 JK Jamie K Head of GrowthComputer Software, 11 - 50 employeesUsed the software for: 6-12 months. “Insightly was being used for various marketing and sales data processing and activation tasks when I joined, and the account was a real mess because there was little control over who could edit which fields.“ May 6, 2024 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from crm software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. * * * Need Help Deciding Between Less Annoying CRM and Insightly? Talk to a Capterra advisor for free and get results within 15 minutes. 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