# Less Annoying CRM vs Act!: Features and Cost Comparison 2026 | Capterra > Less Annoying CRM vs Act!: Which crm tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/118921-175860/Less-Annoying-CRM-vs-Act --- # Less Annoying CRM vs Act! Features and Cost Comparison Last updated May 11th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Less Annoying CRMAct!2/4 selected [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[4.8 (651)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) [Act!](https://www.capterra.com/p/175860/Act/)[3.9 (909)](https://www.capterra.com/p/175860/Act/reviews/) [## Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[4.8 (651)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) [## Act!](https://www.capterra.com/p/175860/Act/)[3.9 (909)](https://www.capterra.com/p/175860/Act/reviews/) Starting Price $15.00/month Starting Price $15.00/month Value-for-Money 4.9 Functionality 4.5 Ease of Use 4.9 Customer Service 4.9 Starting Price $30.00/month Starting Price $30.00/month Value-for-Money 3.8 Functionality 3.9 Ease of Use 3.9 Customer Service 3.6 Reviews Sentiment Based on [651 reviews](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Positive 634 Neutral 12 Negative 5 Positive 634 Neutral 12 Negative 5 Reviews Sentiment JS Based on [909 reviews](https://www.capterra.com/p/175860/Act/reviews/) Positive 650 Neutral 107 Negative 152 Positive 650 Neutral 107 Negative 152 Best for (according to reviews) - **Business size**: Small businesses account for 76% of reviews (481), reflecting high usage rates among this segment compared to midsize and enterprise organizations. - **Industry**: Insurance, management consulting, and financial services together represent 26% of reviews, indicating notable adoption across these sectors. - **Use cases**: CRM (55%), contact management (37%), and lead management (27%) are primary functions, supporting customer relationships and sales processes. Best for (according to reviews) - **Business size**: Small businesses account for 582 reviews, representing 70% of feedback, indicating strong adoption among this segment. - **Industry**: Management consulting, financial services, and real estate together contribute 18% of reviews, showing moderate engagement across these sectors. - **Use cases**: CRM (52%), contact management (41%), and marketing automation (19%) are primary uses, highlighting focus on customer and contact management. ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Reviewer verdict Less Annoying CRM Less Annoying CRM users find it best for those seeking an affordable, user-friendly CRM with straightforward contact and lead management. Reviewers highlight its intuitive interface, efficient organization of contacts, and customizable sales pipelines, appreciating integrations with Mailchimp, Google Calendar, and Microsoft Outlook for added convenience. They value the responsive customer support and single subscription plan, though some mention challenges with email management and occasional slowdowns as the database grows. Act! Act! users consider it ideal for businesses needing detailed contact management, comprehensive CRM features, and strong customization options. Reviewers appreciate its ability to handle large volumes of contacts, track interactions, and forecast sales, citing the Microsoft Outlook integration as useful for email and communication management. While they value the flexible licensing and extensive functionalities, some mention frustrations with costly upgrades and slower customer support. ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Features comparison Beyond cost, assessing the specific features and benefits of Less Annoying CRM and Act! within the crm space can help ensure the best fit for your needs. A well-matched option can enhance productivity while avoiding extra spending on functionalities that won't be used. Here's an overview of the key considerations and how these choices compare. \[[1](#source-item-1)\] Key features rated by users Features selected based on 44,470 reviews from CRM users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Less Annoying CRM 83%Fit High performer Feature ratings Contact Database 4.8 Contact Management 4.9 Lead Management 4.7 Sales Pipeline Management 4.6 Act! 78%Fit Feature ratings Contact Database 4.6 Contact Management 4.3 Lead Management 4.0 Sales Pipeline Management 4.0 Contact Database 4.8 (96) 4.6 (98) Less Annoying CRM users appreciate the ease of setting up and using the contact database, noting that it helps them keep all client information in one place and readily accessible. They find it user-friendly and intuitive, which they say makes it simple to add, remove, and update contacts. However, some users wish for better ways to attach one contact to multiple entities and share contact information without revealing notes. Act! users, on the other hand, value the ability to categorize and store extensive contact details, which they say is critical for their business operations. They highlight the ease of referencing thousands of contacts and the comprehensive features available. Overall, users find Less Annoying CRM easy to use and efficient for managing contacts, while they appreciate Act! for its detailed and extensive contact storage capabilities. Contact Management 4.9 (187) 4.3 (122) Less Annoying CRM users find the contact management feature essential for organizing and accessing customer information. They appreciate the ability to split contacts into groups, track interactions, and integrate with other platforms. Users also value the ease of use and the ability to keep detailed records of emails, tasks, and appointments. Act! users, meanwhile, highlight the customizable contact fields and the ability to track interactions comprehensively. They find it easy to schedule tasks and follow up with contacts, noting that the system is user-friendly and informative. In summary, users value Less Annoying CRM for its simplicity and effective organization, while they appreciate Act! for its customization and comprehensive tracking capabilities. Lead Management 4.7 (144) 4.0 (90) Less Annoying CRM users appreciate the ability to import leads from external sources and track their status through the sales process. They find the lead management feature easy to use and helpful for keeping track of conversations and notes. However, some users mention that integrated email would enhance the functionality. Act! users, on the other hand, value the ability to categorize leads by campaign and track their status. They highlight the importance of knowing when to follow up with potential clients and find the system intuitive for managing leads. Overall, users find Less Annoying CRM effective for tracking and managing leads, while they appreciate Act! for its intuitive categorization and follow-up capabilities. Sales Pipeline Management 4.6 (119) 4.0 (59) Less Annoying CRM users find the sales pipeline management feature simple and functional, allowing them to manage multiple leads and track their progress through the sales process. They appreciate the ability to customize pipelines to fit their unique business needs and find the system easy to use. Act! users, meanwhile, value the ability to monitor customer sales and track deals against their goals. They find the sales pipeline feature useful for forecasting and keeping prospects engaged. In general, users appreciate Less Annoying CRM for its customizable and easy-to-use pipeline management, while they value Act! for its powerful forecasting tools and ability to track sales progress. ## Pricing comparison ### Starting prices Less Annoying CRM $15.00 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/118921/Less-Annoying-CRM/pricing/) Act! $30.00 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/175860/Act/pricing/) ### Value-for-money analysis 4.9 (651) 3.8 (909) A dive into reviewer perceptions about the value for money of both Less Annoying CRM and Act! demonstrates that Less Annoying CRM reviewers consider it to offer an affordable and comprehensive solution, while Act! reviewers comment on its cost-effectiveness and extensive features. Reviewers find that Less Annoying CRM provides great value for money due to its single subscription plan that includes all features, making it straightforward and affordable. They appreciate its user-friendly interface, robust functionality, and the absence of unnecessary complexities found in more expensive CRMs. Users also value the 30-day free trial and the regular addition of new features without significant price increases. As for Act!, reviewers find it also provides good value for money, highlighting its extensive features and reasonable pricing compared to larger CRM systems. They appreciate the option to avoid recurring subscription fees with a perpetual license and the ability to add functionalities as needed. However, some users mention that the cost can be high for small businesses, indicating additional fees for support and advanced features. ## Integrations Popular Integrations Compare available integrations between Less Annoying CRM and Act!. ### Microsoft Outlook Less Annoying CRM Act! ### Google Contacts Less Annoying CRM Act! ### Zapier Less Annoying CRM Act! ### Google Calendar Less Annoying CRM Act! ### iCloud Less Annoying CRM Act! ### Mailchimp Less Annoying CRM Act! ### Microsoft 365 Less Annoying CRM Act! ### Canvass Less Annoying CRM Act! Total Integrations 15 Mailchimp Reviewers say that they integrate Mailchimp with Less Annoying CRM to send newsletters and email blasts, noting that it helps track email campaigns and manage contact lists efficiently. Google Calendar Users mention that they sync Google Calendar with Less Annoying CRM to centralize scheduling and task management, which they say helps in organizing meetings and planning activities seamlessly. Microsoft Outlook Reviewers report that they use Microsoft Outlook with Less Annoying CRM for email logging and contact management, citing that it aids in maintaining communication history and transferring contacts. Less Annoying CRM Integrations (15) - [Badger Maps](https://www.capterra.com/p/148607/Badger-Maps/) - [Calendly](https://www.capterra.com/p/148036/Calendly/) - [CallHippo](https://www.capterra.com/p/159578/CallHippo/) - [Canvass](https://www.capterra.com/p/240269/Canvass/) - [CrankWheel](https://www.capterra.com/p/169099/CrankWheel/) - [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) - [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/) - [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) - [Intulse](https://www.capterra.com/p/161865/Intulse/) - [JustCall](https://www.capterra.com/p/157853/JustCall/) - [LeadsBridge](https://www.capterra.com/p/152361/LeadsBridge/) - [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) - [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) - [Nusii](https://www.capterra.com/p/138512/Nusii/) - [Zapier](https://www.capterra.com/p/130182/Zapier/) Total Integrations 24 Microsoft Outlook Users mention that Act! integrates with Outlook for email tracking, synchronization, and managing communication history, which they say enhances contact management and streamlines email-related tasks. Act! Integrations (24) - [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) - [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) - [Ecwid](https://www.capterra.com/p/143648/Ecwid/) - [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) - [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) - [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) - [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/) - [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) - [iCloud](https://www.capterra.com/p/204717/iCloud/) - [Instagram](https://www.capterra.com/p/210721/Instagram/) - [LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/) - [Meta for Business](https://www.capterra.com/p/213257/Facebook/) - [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) - [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) - [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) - [Shopify](https://www.capterra.com/p/83891/Shopify/) - [Slack](https://www.capterra.com/p/135003/Slack/) - [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) - [Twitter/X](https://www.capterra.com/p/214056/Twitter/) - [Volusion](https://www.capterra.com/p/32398/Volusion-eCommerce/) - [Wufoo](https://www.capterra.com/p/224990/Wufoo/) - [Xero](https://www.capterra.com/p/120109/Xero/) - [Zapier](https://www.capterra.com/p/130182/Zapier/) - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know. ## How does the user experience compare on Less Annoying CRM vs Act!? ### Overall rating 4.8 (651) 3.9 (909) ### User interface Less Annoying CRM Act! ### Customer service and support Less Annoying CRM Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat Act! Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of Less Annoying CRM vs Act! Both Less Annoying CRM and Act! have been reviewed by verified reviewers on Capterra. See what real users say about their experiences with Less Annoying CRM and Act! to help you pick the tool that best fits your needs. Users appreciate Less Annoying CRM for its budget-friendly pricing, indicating that it performs necessary functions at a remarkably low cost. They also value its user interface, noting its intuitive layout and ease of use. Additionally, reviewers highlight the excellent customer support, mentioning prompt and helpful responses. When it comes to Act!, users commend its robust contact management features, which they say help in organizing customer information efficiently. They also appreciate its comprehensive CRM system, citing its flexibility and range of functionalities. Furthermore, reviewers find the customization options beneficial, allowing them to tailor the software to their specific needs. As for the cons, Less Annoying CRM users mention issues with CRM solutions, noting that the system can slow down as it becomes populated with contacts. They also find email management challenging, citing integration problems with MailChimp and Outlook. Meanwhile, Act! users express frustration with software upgrades, indicating that updates are often problematic and expensive. They also criticize the customer service, mentioning slow responses and inadequate support. \[[2](#source-item-2)\] Pros Less Annoying CRM SL Steve L Business Development RepresentativeBusiness Supplies and Equipment, 11 - 50 employeesUsed the software for: More than 2 years. “This service simply is fantastic for a sales rep. If you use a business card app, I use cam card, you can simply scan the card and synchronize and upload to LACRM.“ December 17, 2025 Pat W Sales administratorMedia Production, 11 - 50 employeesUsed the software for: 1-2 years. “Their customer support is also excellent—friendly, responsive, and genuinely helpful. If you’re looking for a CRM that keeps things straightforward while still giving you all the essentials to manage your business effectively, Less Annoying CRM is a great choice.“ November 26, 2025 Act! JS Jack S OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “Full data management / CRM making it easy to systematically process the collection, storing, updating and utilizing information about contacts to build and maintain relationships, streamline business operations, and improve customer service.“ December 1, 2025 DS Dominic S Financial advisorFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “The contact management features are especially helpful, allowing us to keep detailed records of client interactions, policies, and renewal timelines.“ April 29, 2026 Cons Less Annoying CRM Violeta M Founder and CEOInternational Trade and Development, 2 - 10 employeesUsed the software for: Less than 6 months. “When we needed to look for a CRM we quickly became very frustrated with complex CRM systems and their high prices.“ February 23, 2026 JA Josh A Co-founder, VP of MarketingFood & Beverages, 2 - 10 employeesUsed the software for: 1-2 years. “System was too simplistic, didn't provide robust categorization, reporting and overall organizing leads, contacts, deals, etc.“ November 6, 2024 Act! BC Brian C DirectorResearch, 11 - 50 employeesUsed the software for: More than 2 years. “By tying our database to online forms, we increase the risk of bad info overwriting good data.“ March 24, 2026 PR Paul R sales managerPrinting, 11 - 50 employeesUsed the software for: 1-2 years. “Sometimes the phone connection is a little hard to hear and the screen were you need to add new contacts can be difficult.“ May 5, 2026 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from crm software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. * * * Need Help Deciding Between Less Annoying CRM and Act!? Talk to a Capterra advisor for free and get results within 15 minutes. 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