---
title: "Compare TherapyNotes, LLC vs Service Center 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Service Center and TherapyNotes, LLC based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/118981-10009271/TherapyNotes-com-vs-Service-Center-Clearinghouse"
page_type: "comparison"
language: "en"
---

# Service Center vs TherapyNotes, LLC Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Service CenterTherapyNotes, LLC2/4 selected

[Service Center](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/)[4.7 (51)](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/reviews/)

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (971)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

[## Service Center](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/)[4.7 (51)](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

KM

BS

TP

Based on [51 reviews](#user-reviews)

Positive

48

Neutral

3

Negative

0

[## TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (971)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [971 reviews](#user-reviews)

Positive

914

Neutral

28

Negative

29

## Summary

* * *

Features in Claims Processing Software

17 / 48

Only Service Center

-   For Insurance Industry
-   Real-Time Data

Best performer

32 / 48

Only TherapyNotes, LLC

-   Activity Dashboard
-   Alerts/Notifications
-   API

User satisfaction

User satisfaction

4.7

User reviews[51](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.8

Customer support

4.7

User satisfaction

4.7

User reviews[971](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$69Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Not provided by vendor

Best for

Psychologists, therapists, psychiatrists, social workers, and mental health professionals.

## User reviews

Pros & cons

KM

Katherine M.

Doctor of Chiropractic

> "I also like the ability to print ERA and EFT forms for insurances, and that I can download the ERA's to be able to import..."

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___7074253)

DS

Devaraj S.

Billing Manager

> "Sometimes, ERA is not populating & getting issues to load in OA, even though payer was sent the ERA's"

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___7035067)

BS

Billy S.

Billing Director

> "In addition, the support team demonstrated a strong understanding of medical billing workflows and provided clear,..."

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___7071041)

FC

Fay C.

Registered Dietitian Nutritionist

> "Most of my claims tend to be non par, resulting in more expenses on my end."

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___7071119)

TP

THOMAS P.

Owner

> "I have used them for tutorials to see which product best met my office needs and they held my hand through the coding..."

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___7070954)

WB

Wesley B.

Owner and therapist

> "I have also found past billing charges confusing; there were features that I didn’t know I’d be charged for using until..."

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___7031960)

VC

Valerie C.

Marriage and Family Therapist

> "I love the fact that I can tell if something gets rejected and I can resubmit if I made a mistake and also highlights in..."

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___7057095)

EF

Emily F.

Office Manager

> "The reply did not answer the question "How can I add another provider to an existing Office Ally Account?""

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___7071241)

BS

Billy S.

Billing Director

> "The system was well-organized and intuitive, allowing tasks to be completed accurately and in a timely manner."

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___7071041)

BT

Billi T.

Owner and Massage Therapist

> "I will not be using that service now that I know you charge for it! "

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___7037960)

ZS

Zia S.

Licensed Psychologist and Owner

> "Grateful for a free service to submit claims reliably to multiple insurances."

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___7035509)

BT

Billi T.

Owner and Massage Therapist

> "Pricing is getting outrageous! "

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___7037960)

ZS

Zia S.

Licensed Psychologist and Owner

> "I can store all my client info in one place that is secure."

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___7035509)

CT

Crissy T.

Practice Manager

> "Some reports are difficult to navigate through- too much information!"

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___5089761)

HL

Hyeong L.

Chiropractor

> "The flat fee of $39.99 per month for what you get with Service Mate is unparalleled"

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___7078680)

DT

Debra T.

Social Worker

> "Ease of access, friendly support however could not resolve issue with connection. "

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___5084916)

WB

Wesley B.

Owner and therapist

> "Submitting and managing claims in the “Classic Service Center” is easy and intuitive."

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___7031960)

CT

Crissy T.

Practice Manager

> "Some reports are difficult to navigate through- too much information!"

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___5089761)

BS

Billy S.

Billing Director

> "What I liked most about the Service Center was its efficiency, reliability, and knowledgeable support."

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___7071041)

CT

Crissy T.

Practice Manager

> "Some reports are difficult to navigate through- too much information!"

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___5089761)

DD

Donna D.

Office Manager

> "Excellent service during set up, intuitive product, excellent service after the sale and a good value for the excellent..."

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___7071203)

EF

Emily F.

Office Manager

> "The reply did not answer the question "How can I add another provider to an existing Office Ally Account?""

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___7071241)

DW

Debi W.

Administrator and Practitioner

> "I actually don't recall off hand how many years I've been a customer, but my use of Office Ally has been flawless."

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___7071549)

BT

Billi T.

Owner and Massage Therapist

> "I will not be using that service now that I know you charge for it! "

[See full review](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#Capterra___7037960)

[View Reviews](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/reviews/)

LM

Luis M.

Psychiatric APRN

> "Great Customer services. As all platofrms needs some improvement in the front end of the platform and also ability to have more customizable..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7173629)

Michelle G.

Therapist

> "What makes this particularly concerning is that these claims were marked as successfully sent within the system, creating the impression they..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

Irina R.

Psychologist

> "I recently began using the AI feature for note writing as it saves me a lot of time and works very well."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7151373)

Michelle G.

Therapist

> "Due to a clearinghouse error affecting claims submitted through the TherapyNotes system, multiple claims were never received by the payer,..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

LM

Luis M.

Psychiatric APRN

> "Great EMR , great support, just wish that features for a prescriber provider are improved as fast feature for therapist."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7173629)

JM

Jessica M.

Licensed Professional Counselor

> "The most frustrating thing is that the program can be glitchy for the video conferencing, so I do have to have a back up alternative link for..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330)

VR

Verified Reviewer

Digital Marketer

> "Managing intake forms is very easy and integraes well with our native CRM."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7146419)

Michelle G.

Therapist

> "We received an email in February 2026, but after speaking with another TherapyNotes user, I learned she did not receive any notification or..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

GW

Gary W.

Managing Partner

> "Best of all is the available 24/7 customer service. And, the customer service representatives are all in the United States."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7182360)

Michelle G.

Therapist

> "Claims were marked as sent but never transmitted due to a clearinghouse error, resulting in over $2,000 in lost reimbursement."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

AK

Alexander K.

Counsellor

> "This makes it really easy to access them whenever I need to and it also allows me to quickly filter through them to find any specific note I..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514)

DK

Darcie K.

HIM Director

> "tracking and reporting for missed appointments is extremely difficult, billing secondary insurances is not an easy process, areas for notes..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431)

HM

Heather M.

Online Platform Coordinator

> "We have never had any trouble teaching a new employee how to schedule, they have always caught on within minutes."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7122175)

Michelle G.

Therapist

> "The issue was not identified in time, and I was required to manually reconstruct and fax claims."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

BM

Bridget M.

Owner

> "I love that Therapy Notes is user friendly interface that saves time and makes it easier for my staff to learn and navigate especially with..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6576984)

Michelle G.

Therapist

> "By the time the issue was identified, the claims had fallen outside the payer’s timely filing window."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

BH

Bhumi H.

Operations Specialist

> "Therapynotes was great for our team because it provided functions like appointment scheduling and notes for appointments."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987)

Irina R.

Psychologist

> "Also, sometimes the connectivity is not working, but that has been a minor issue."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7151373)

MIN

Maria I. N.

Admin

> "Customer service makes all the difference when you can talk with someone."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7168453)

Michelle G.

Therapist

> "At this point, the continued back-and-forth over a clear service failure, without acknowledgment of responsibility, is unreasonable."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

JM

Jessica M.

Licensed Professional Counselor

> "It is a simple EHR that is easy to navigate and keep notes organized."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330)

ML

Mika L.

Biller

> "It doesn't allow you to add a new intake appointment for EAP services."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044)

NA

Nneka A.

Member

> "What i like most is the features are very easy to navigate it.its very detailed and comprehensive to use."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7160255)

Michelle G.

Therapist

> "Support staff were initially courteous, but communication became increasingly vague and, at times, evasive."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

GW

Gary W.

Managing Partner

> "Therapy Notes has the best customer service this side of Apple."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7182360)

HHW

Hsiang-Hua W.

therapist

> "I don't love the fast I need to pay over 70 dollars after tax per month just to use this."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7173891)

AW

Ashley W.

Owner

> "I’ve been a user for over a decade, and TherapyNotes has supported the growth of my group practice seamlessly."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

AK

Alexander K.

Counsellor

> "Writing case notes was something that used to take a long time and required me to create a whole new note every time. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514)

Ali R.

LMFT

> "Also, I learned that they can handle my Medicare billing which I had no idea about."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135)

BH

Bhumi H.

Operations Specialist

> "The mobile app is good however in order to see the full overview you still have to use the website so the app is a bit useless."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987)

AW

Ashley W.

Owner

> "The price is fair for the amount of functionality, reliability, and support included."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

TW

Tiffany W.

Director of Operations

> "With my schedule being as busy as it is, it was hard for me to transition from my current EHR because of the steep learning curve."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6636699)

MB

Melissa B.

Speech-Language Pathologist

> "Her customer service alone is reason enough for me to continue my TherapyNotes subscription."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269)

Michelle G.

Therapist

> "Communication around this issue was also inconsistent."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

MLB

Mary Lou B.

LPC

> "Excellent in friendly and knowledgeable support services, set up to keep me compliant, helpful portal forms (which they keep adding to,..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6172387)

BH

Bhumi H.

Operations Specialist

> "We did find that some features could not be customized for specialized documenation."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987)

RP

Rebekah P.

Instructor, Counselor

> "It is quite comprehensive, and the free version allows access to several functions."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6651965)

AH

Amands H.

APRN, Medication provider

> "Sending prescriptions is a nightmare, the tab to aend prescriptions will disappear and then reappear and then that tab takes 2-3 minutes to..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6304059)

ET

Ellie T.

Owner, Psychologist

> "I find the charting to be very user-friendly, and, if you're billing insurance, they include within their documentation everything that..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6119886)

AH

Amanda H.

APRN, CNM, PMHNP-BC

> "There is no patient messaging system as most medication providers have for patients, this just means pt have to contact via email and another..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6150057)

WT

Walterson T.

Therapist

> "I like how templates for notes are transferable to subsequent notes"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6492380)

MIN

Maria I. N.

Admin

> "There is nothing I can't like about therapy notes."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7168453)

NS

Nina S.

Owner

> "I've been using TherapyNotes since I opened my private practice and have been extremely happy with it, especially in the past couple of years..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6139512)

DK

Darcie K.

HIM Director

> "Reports and data collection is almost non existent."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431)

TG

Tara G.

Co-Founder, Co-Owner, Operator, SLP

> "The organization of the system was helpful in maintaining patient records."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6697421)

BS

Bridget S.

LMFT

> "Every once in a while the text reminder function doesn't work and I wish there was a way to get that money back or prove it a reminder didn't..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6186252)

AW

Ashley W.

Owner

> "The client portal is straightforward and easy for clients to use, with very few issues on their end."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

Desiree G.

Peer Support Worker

> "Just a little more pricey than some of the other products that are the same as this."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6677514)

ID

Ilissa D.

Therapist

> "I can easily send things to my clients in this virtual day and age."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6660177)

LP

Lois P.

Admin and therapist

> "The new change with the treatment plans/some infrequent issues that catch me off guard and I need to call for assist with - mostly with ..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6165417)

Kristin H.

owner

> "Therapy Notes is a great all around EHR/EMR/RCM software."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7128018)

PB

Paige B.

Sole Proprietor and Counselor

> "Hidden costs, random debits from my intended deposits, no customer care or loyalty at all"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6387711)

AW

Ashley W.

Owner

> "Their support team is responsive, knowledgeable, and genuinely cares about helping users."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

RT

Rocky T.

Intake Coordinator

> "When switching from ZOOM to TN Telehealth, it has felt a bit clunky with multiple A/V issues."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6128813)

JE

John E.

Sole Proprietor

> "The note templates are easy to follow and can be easily customized. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7100555)

JH

Julie H.

Therapist

> "I am all for security and verification, however this requires calling multiple times and waiting on hold over 30 minutes, listening to..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___3942304)

MB

Melissa B.

Speech-Language Pathologist

> "She is obviously an excellent employee and I hope this organization will recognize her and offer an incentive for her exceptional service."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269)

JH

Jamie H.

LPC

> "The second is the lack of ease in trying to have a non-therapist or non-therapy related events through the platform."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6142709)

DA

Damian A.

Wellness and outpatient Therapy

> "Its very easy to navigate with prompt guidance and guidelines."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7137365)

KC

Kimberly C.

Owner and therapist

> "it does not track external authorization which is highly needed to EAP session"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6278335)

JB

Jennifer B.

Counselor

> "I like that i didnt have to have 2 separate softwares for behavioral/ mental health"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6690376)

MB

Marie B.

Administrative Assistant

> "I must say the only thing I have a problem with is posting secondary payments from Medigap insurances. When I post secondary payments, I Type..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4801678)

BB

Brittany B.

Marriage and Family Therapist

> "Excellent customer service."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7125988)

KR

Kaye R.

Licensed Clinical Psychologist

> "Clients must contact an administrator in order to reset their own password; there is no reason this should be the case. When using a..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

JM

Jessica M.

Licensed Professional Counselor

> "Overall it’s been great using therapynotes."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330)

NC

Nancy C.

Psychotherapist

> "No HIPPA-compliant email/texting/phone service offered"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6122273)

HR

Heather R.

Therapist

> "TherapyNotes has amazing customer service!"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7038450)

ME

Mostafa E.

Director

> "It used to be good when it started now they just seem greedy for cash and up charge for everything with no customer service."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6303095)

BB

Brenda B.

LPCC, ATR, LSAA

> "I love the support whenever I have an issue,e big or small."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881)

AH

Alixandra H.

Licensed Mental Health Counselor

> "I'm also unable to easily remove past billing on people's billing history that I wasn't yet using therapy notes for billing but was still..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4789795)

BB

Brenda B.

LPCC, ATR, LSAA

> "I have been working with therapy notes for the past 4 years and have found it to be the best platform to use."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881)

DB

Dusty B.

Admin Assistant

> "Billing has been the most frustrating part which is unfortunate. If I could use a completely different system, I would."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6267986)

GW

Gary W.

Managing Partner

> "They're easy to understand for this hard of hearing billing novice."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7182360)

AH

Amanda H.

APRN, CNM, PMHNP-BC

> "Poor and limited selection of medical conditions"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6150057)

WB

Wendy B.

Owner and Licensed Psychologist

> "My experience has been fantastic on all areas of running a single private practice and growing into a large group private practice that..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6129445)

EF

Emily F.

Owner

> "It requires a lot of steps to send them via paper when certain insurance companies won't allow for electronic submission."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4981371)

AW

Ashley W.

Owner

> "TherapyNotes delivers strong value."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

DB

Dusty B.

Admin Assistant

> "Claim scrubbing isn’t as good as other services."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6267986)

NS

Nina S.

Owner

> "Being able to do all of my scheduling, billing, claims and notes through one easy platform."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6139512)

JH

Julie H.

Therapist

> "The current system at Therapy Notes was a frustrating and lengthy experience for something that felt like it should have taken 30 seconds to..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___3942304)

NA

Nneka A.

Member

> "What i like most is the features are very easy to navigate it.its very detailed and comprehensive to use."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7160255)

SR

Stephanie R.

Psychologist

> "I sometimes feel like it is hard to navigate."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___3313493)

DA

Damian A.

Wellness and outpatient Therapy

> "Its very easy to navigate with prompt guidance and guidelines."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7137365)

JH

Jamie H.

LPC

> "The second is the lack of ease in trying to have a non-therapist or non-therapy related events through the platform."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6142709)

CR

Cheyenne R.

Administrative assistant

> "Its got very simple and easy to navigate features"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6551863)

Michelle G.

Therapist

> "At this point, the continued back-and-forth over a clear service failure, without acknowledgment of responsibility, is unreasonable."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

DJ

David J.

Psychologist

> "There are tons of shortcuts and link throughout that have been contextually placed to make it easy to jump to related places."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___3931223)

ME

Mostafa E.

Director

> "It used to be good when it started now they just seem greedy for cash and up charge for everything with no customer service."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6303095)

LM

Luis M.

Psychiatric APRN

> "Great EMR , great support, just wish that features for a prescriber provider are improved as fast feature for therapist."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7173629)

KC

Kim C.

Administrative Manager

> "It is pretty stripped down, but the price point & customer care makes up for these downsides."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___3382192)

SS

Shaquita S.

CEO PMHNP

> "I loved the integration of telehealth into the system and the charting template."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786)

JM

Jessica M.

Owner

> "I’ve tried several others and none were as seamless or efficient, nor did they have such accessible customer service."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___2677329)

[View Reviews](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

## User interface

4.75 (51)

4.67 (971)

### Features

Service Center

17/48

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Management
-   Billing & Invoicing
-   Case Collaboration
-   Case Management
-   Claim Data Insights
-   Claim History
-   Claims Adjuster Management
-   Claims Settlement
-   Claims Settlement Calculator
-   Claims Tracking
-   Client Portal
-   Compliance Management
-   Co-Pay & Deductible Tracking
-   Customer Management
-   Data Import/Export
-   Document Management
-   Document Uploads
-   EDI
-   Electronic Claims
-   For Insurance Industry
-   Forms Management
-   Fraud Detection
-   Generative AI
-   HIPAA Compliant
-   Invoice Management
-   Paper-Based Claims
-   Payment Processing
-   Payor Management
-   Policy Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Risk Assessment
-   Risk Scoring
-   Scheduling
-   Self Service Portal
-   Task Assignment
-   Task Scheduling
-   Third-Party Integrations
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/#features)

TherapyNotes, LLC

Top features

32/48

-   Accounting Integration
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Management
-   Billing & Invoicing
-   Case Collaboration
-   Case Management
-   Claim Data Insights
-   Claim History
-   Claims Adjuster Management
-   Claims Settlement
-   Claims Settlement Calculator
-   Claims Tracking
-   Client Portal
-   Compliance Management
-   Co-Pay & Deductible Tracking
-   Customer Management
-   Data Import/Export
-   Document Management
-   Document Uploads
-   EDI
-   Electronic Claims
-   For Insurance Industry
-   Forms Management
-   Fraud Detection
-   Generative AI
-   HIPAA Compliant
-   Invoice Management
-   Paper-Based Claims
-   Payment Processing
-   Payor Management
-   Policy Management
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Risk Assessment
-   Risk Scoring
-   Scheduling
-   Self Service Portal
-   Task Assignment
-   Task Scheduling
-   Third-Party Integrations
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/118981/TherapyNotes-com/#features)

### Recognition

Service Center is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Medical Billing Software (2024) 

TherapyNotes, LLC is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Service Center

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TherapyNotes, LLC

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Service Center

-   By Office Ally
-   Located in United States
-   Founded in

TherapyNotes, LLC

-   By TherapyNotes, LLC
-   Located in United States
-   Founded in 2012

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