# Compare TherapyNotes, LLC vs Epic 2026 | Capterra > Unsure of what to choose? Check Capterra to compare TherapyNotes, LLC and Epic based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/118981-122278/TherapyNotes-com-vs-EpicCare-EMR --- # TherapyNotes, LLC vs Epic Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TherapyNotes, LLCEpic2/4 selected [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) [## TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting Price $59.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [962 reviews](#user-reviews) Positive 906 Neutral 28 Negative 28 [## Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [453 reviews](#user-reviews) Positive 400 Neutral 33 Negative 20 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,183 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 74%Fit Missing features Feature ratings HIPAA Compliant 4.9 Patient Records Management 4.7 Charting 4.7 Patient Scheduling NA Document Management 4.0 74%Fit Missing features Feature ratings HIPAA Compliant 4.9 Patient Records Management 4.5 Charting 4.6 Patient Scheduling 4.6 Document Management NA User satisfaction User satisfaction 4.7 User reviews[962](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.6 Customer support 4.7 User satisfaction 4.4 User reviews[453](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.1 Customer support 4.2 Price starts from Price starts from $59Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Psychologists, therapists, psychiatrists, social workers, and mental health professionals. Best for Epic serves hospitals, medical organizations, clinics, independent practices, academic centers, health providers, and specialty groups. ## User reviews Pros & cons BH Bhumi H. Operations Specialist > "Therapynotes was great for our team because it provided functions like appointment scheduling and notes for appointments." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) Michelle G. Therapist > "What makes this particularly concerning is that these claims were marked as successfully sent within the system, creating the impression they had..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) VR Verified Reviewer Digital Marketer > "Managing intake forms is very easy and integraes well with our native CRM." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7146419) Michelle G. Therapist > "Due to a clearinghouse error affecting claims submitted through the TherapyNotes system, multiple claims were never received by the payer, resulting..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AW Ashley W. Owner > "I’ve been a user for over a decade, and TherapyNotes has supported the growth of my group practice seamlessly." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) JM Jessica M. Licensed Professional Counselor > "The most frustrating thing is that the program can be glitchy for the video conferencing, so I do have to have a back up alternative link for clients." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) Ali R. LMFT > "Also, I learned that they can handle my Medicare billing which I had no idea about." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135) Michelle G. Therapist > "We received an email in February 2026, but after speaking with another TherapyNotes user, I learned she did not receive any notification or the fax..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AW Ashley W. Owner > "The price is fair for the amount of functionality, reliability, and support included." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) Michelle G. Therapist > "Claims were marked as sent but never transmitted due to a clearinghouse error, resulting in over $2,000 in lost reimbursement." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AK Alexander K. Counsellor > "This makes it really easy to access them whenever I need to and it also allows me to quickly filter through them to find any specific note I need to..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514) DK Darcie K. HIM Director > "tracking and reporting for missed appointments is extremely difficult, billing secondary insurances is not an easy process, areas for notes and memos..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431) HM Heather M. Online Platform Coordinator > "We have never had any trouble teaching a new employee how to schedule, they have always caught on within minutes." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7122175) ML Mika L. Biller > "It doesn't allow you to add a new intake appointment for EAP services." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044) BM Bridget M. Owner > "I love that Therapy Notes is user friendly interface that saves time and makes it easier for my staff to learn and navigate especially with having..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6576984) Michelle G. Therapist > "The issue was not identified in time, and I was required to manually reconstruct and fax claims." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AW Ashley W. Owner > "The client portal is straightforward and easy for clients to use, with very few issues on their end." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) Michelle G. Therapist > "By the time the issue was identified, the claims had fallen outside the payer’s timely filing window." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) JM Jessica M. Licensed Professional Counselor > "It is a simple EHR that is easy to navigate and keep notes organized." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) BH Bhumi H. Operations Specialist > "The mobile app is good however in order to see the full overview you still have to use the website so the app is a bit useless." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) AW Ashley W. Owner > "Their support team is responsive, knowledgeable, and genuinely cares about helping users." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) Michelle G. Therapist > "At this point, the continued back-and-forth over a clear service failure, without acknowledgment of responsibility, is unreasonable." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) JE John E. Sole Proprietor > "The note templates are easy to follow and can be easily customized. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7100555) Michelle G. Therapist > "Support staff were initially courteous, but communication became increasingly vague and, at times, evasive." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) SS Shaquita S. CEO PMHNP > "You can add multiple locations if you practice in more than one place which is really neat." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786) BH Bhumi H. Operations Specialist > "We did find that some features could not be customized for specialized documenation." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) SS Shaquita S. CEO PMHNP > "I loved the integration of telehealth into the system and the charting template." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786) AK Alexander K. Counsellor > "Writing case notes was something that used to take a long time and required me to create a whole new note every time. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514) MB Melissa B. Speech-Language Pathologist > "Her customer service alone is reason enough for me to continue my TherapyNotes subscription." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269) PB Paige B. Sole Proprietor and Counselor > "Hidden costs, random debits from my intended deposits, no customer care or loyalty at all" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6387711) MLB Mary Lou B. LPC > "Excellent in friendly and knowledgeable support services, set up to keep me compliant, helpful portal forms (which they keep adding to, recently..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6172387) TW Tiffany W. Director of Operations > "With my schedule being as busy as it is, it was hard for me to transition from my current EHR because of the steep learning curve." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6636699) KR Kaye R. Licensed Clinical Psychologist > "Excellent and quick telephone customer service with an expansive hours of operation, ease of insurance billing, simple design that is easy to follow,..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) Michelle G. Therapist > "Communication around this issue was also inconsistent." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) BB Brenda B. LPCC, ATR, LSAA > "I love the support whenever I have an issue,e big or small." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881) AH Amands H. APRN, Medication provider > "Sending prescriptions is a nightmare, the tab to aend prescriptions will disappear and then reappear and then that tab takes 2-3 minutes to load." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6304059) BB Brenda B. LPCC, ATR, LSAA > "I have been working with therapy notes for the past 4 years and have found it to be the best platform to use." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881) KR Kaye R. Licensed Clinical Psychologist > "Clients must contact an administrator in order to reset their own password; there is no reason this should be the case. When using a Telehealth..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) NM Nancy M. Licensed Professional Counselor > "Therapy Notes allows me as an independent provider to feel secure in maintaining compliancy, securing PHI, and obtaining routine consents as needed." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4811773) AH Amanda H. APRN, CNM, PMHNP-BC > "There is no patient messaging system as most medication providers have for patients, this just means pt have to contact via email and another..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6150057) AW Ashley W. Owner > "TherapyNotes delivers strong value." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) DK Darcie K. HIM Director > "Reports and data collection is almost non existent." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431) RP Rebekah P. Instructor, Counselor > "It is quite comprehensive, and the free version allows access to several functions." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6651965) EF Emily F. Owner > "It requires a lot of steps to send them via paper when certain insurance companies won't allow for electronic submission." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4981371) ET Ellie T. Owner, Psychologist > "I find the charting to be very user-friendly, and, if you're billing insurance, they include within their documentation everything that insurance..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6119886) BS Bridget S. LMFT > "Every once in a while the text reminder function doesn't work and I wish there was a way to get that money back or prove it a reminder didn't send." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6186252) WT Walterson T. Therapist > "I like how templates for notes are transferable to subsequent notes" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6492380) KR Kaye R. Licensed Clinical Psychologist > "Sometimes there is excessive clicking; I dislike that there is no one-click option to charge all/multiple copays for all clients at the end of the..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) ML Mika L. Biller > "Easy to understand, learning and operating the schedule is simple." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044) LM Linday M. Director > "We can now use the group therapy option, but that means duplicating progress notes which is not our favorite activity anyway. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4815828) NS Nina S. Owner > "I've been using TherapyNotes since I opened my private practice and have been extremely happy with it, especially in the past couple of years since..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6139512) Desiree G. Peer Support Worker > "Just a little more pricey than some of the other products that are the same as this." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6677514) TG Tara G. Co-Founder, Co-Owner, Operator, SLP > "The organization of the system was helpful in maintaining patient records." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6697421) LP Lois P. Admin and therapist > "The new change with the treatment plans/some infrequent issues that catch me off guard and I need to call for assist with - mostly with billing" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6165417) AP Amy P. Mental Health Therapist > "Anytime I have had trouble with billing or questions about anything TherapyNotes responds within 24 hours. When I reduced my client load to less..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4957629) KR Kaye R. Licensed Clinical Psychologist > "This has proven to be an issue numerous times when the client needed to contact me to resend their link to access the portal." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) ID Ilissa D. Therapist > "I can easily send things to my clients in this virtual day and age." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6660177) RT Rocky T. Intake Coordinator > "When switching from ZOOM to TN Telehealth, it has felt a bit clunky with multiple A/V issues." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6128813) Ali R. LMFT > "was so patient with me and addressed each question I had." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135) JH Julie H. Therapist > "I am all for security and verification, however this requires calling multiple times and waiting on hold over 30 minutes, listening to outgoing..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___3942304) MBO Mary Beth O. Billing Specialist > "Everything is interconnected and the more you use it, the better you become at figuring why things happen in TherapyNotes" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6385183) KR Kaye R. Licensed Clinical Psychologist > "Also, it is a major inconvenience that clients cannot reset their own passwords on the portal." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) Kristin H. owner > "Therapy Notes is a great all around EHR/EMR/RCM software." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7128018) JH Jamie H. LPC > "The second is the lack of ease in trying to have a non-therapist or non-therapy related events through the platform." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6142709) JR Jamie R. Psychotherapist, owner > "It is affordable and the features offered are extensive for the price." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6853600) JV Joyce V. Psychologist > "There is an intermittent problem with the speed at which a document may print." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936199) MB Melissa B. Speech-Language Pathologist > "She is obviously an excellent employee and I hope this organization will recognize her and offer an incentive for her exceptional service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269) KC Kimberly C. Owner and therapist > "it does not track external authorization which is highly needed to EAP session" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6278335) TF Tanice F. Clinic Coordinator > "As well, Therapy Notes executives listen to their users, actually inviting suggestions, and then working to implement solutions quickly. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6398602) MB Marie B. Administrative Assistant > "I must say the only thing I have a problem with is posting secondary payments from Medigap insurances. When I post secondary payments, I Type in the..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4801678) DA Damian A. Wellness and outpatient Therapy > "Its very easy to navigate with prompt guidance and guidelines." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7137365) NC Nancy C. Psychotherapist > "No HIPPA-compliant email/texting/phone service offered" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6122273) JB Jennifer B. Counselor > "I like that i didnt have to have 2 separate softwares for behavioral/ mental health" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6690376) ME Mostafa E. Director > "It used to be good when it started now they just seem greedy for cash and up charge for everything with no customer service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6303095) VR Verified Reviewer CEO > "Very easy to keep track of therapy." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7061119) AH Alixandra H. Licensed Mental Health Counselor > "I'm also unable to easily remove past billing on people's billing history that I wasn't yet using therapy notes for billing but was still using you..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4789795) BB Brittany B. Marriage and Family Therapist > "Excellent customer service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7125988) DB Dusty B. Admin Assistant > "Billing has been the most frustrating part which is unfortunate. If I could use a completely different system, I would." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6267986) JM Jessica M. Licensed Professional Counselor > "Overall it’s been great using therapynotes." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) LM Linday M. Director > "There is still no standard for setting up a couple or family as the client. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4815828) [View Reviews](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) TW Tabatha W. Supervising Nurse > "Its robust features, strong data management, and wide adoption across healthcare organizations make it a valuable..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835) EH Elizabeth H. Myself > "It is the software that Boston Children's Hospital uses for their portal. Whenever a message is posted in the..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7066633) AA Ashlyn A. Head Athletic Trainer > "Epic is a system that makes medical documentation across many healthcare areas easy to collaborate and communicate..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7086417) ME Madison E. Quality Improvement Consulting > "If there is ever a technical issue, this can cause a major problem for patients and staff regarding information on..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7062941) Carlie R. Patient and user > "Easy interface to navigate very user friendly , wonderful for organizing and documenting different aspects of a..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7095819) KB Kathleen B. Patient Services Coordinator > "the overall interface can be clunky and have a lot of button pressing just to get to one thing (ie. booking..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6797836) VR Verified Reviewer QA > "It streamlines clinical workflows and helps staff stay organized and efficient." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) KA Kimberly A. Pharmacist > "Login is a maze, pages stack too long, and searching past records means scroll-scroll-click-click." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6814037) SF Sarah F. Medical Assistant > "I like most about epic that you can customize your DAR report and your screen for the log-in, and background!" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768) VR Verified Reviewer Student Practical Nurse > "It is not made for small organization due to high cost." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412) LW Lisa W. Patient Representative > "Using an electronic medical record program helped a lot with losing patient charts and other information, along..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6865405) GM Geena M. Patient Ambassador > "The system lags when connecting information to external systems like food and nutrition for example in regard to..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6557527) VR Verified Reviewer QA > "Epic stands out for its intuitive interface and fast performance. Despite being a feature-rich platform, it’s..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) Amber L. Owner > "Overall, I dislike the idea of having my information stored by 3rd parties, but so far I haven't had any issues." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7083148) SD Smruti D. Research Assistant > "It is a widely adopted EHR system across many healthcare organizations within USA, so exchanging data becomes a..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778) JR John R. Abstractor > "Poorly implemented customizations sometimes lead to inefficiencies such as difficulty in filtering or organization..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) Christine B. Pilates transformation expert > "Overall: good! Once patients are logged in, navigating the system is easy: adding data, contacting doctors." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7120732) ST Shirley T. Professional Development Leader > "The clinical and technical process can be quite time consuming." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7054073) RB Rebecca B. RN > "It benefits the patients to have all documentation in one platform to provide the best patient care." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7018662) EF Ella F. Program Coordinator > "At the time we did not have full Epic cape abilities so I was not able to see patients charts in Epic" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6592868) VR Verified Reviewer QA > "Overall, Epic is a powerful and reliable EHR system that delivers on performance and usability." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) ML Mary L. Learner > "Data entry burden can contribute to clinician burnout." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6802670) AC Alyssa C. manager > "I like how everything is included in epic, and other places use it so it is easy to see other records." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7139189) LB Lauren B. Occupational therapist > "Hard to remember all of the .phrases to insert personalalized templates" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6582412) VR Verified Reviewer physician > "I am a fan and overall, it is an amazing emr that supports everything a provider could want, it is so well..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6874633) JR John R. Abstractor > "While Epic is highly customizable, this can also be a downside." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) JR John R. Abstractor > "As a chart reviewer, I appreciate Epic for its detailed patient data, seamless workflows and organized data layout." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) AS Ashley S. Social Work > "There are so many things in EPIC that I am unfamiliar with because I only use certain features." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6581089) DT Diana T. Clinical Office Manager > "My overall experience I have used Epic in a hospital setting and is very user friendly, easy to navigate and clear..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7079895) MC Meg C. Clinical Associate > "Information is not as streamlined as it could be. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6778235) TW Tabatha W. Supervising Nurse > "What I liked most about Epic is how comprehensive and integrated the platform is." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835) SK Shawnalee K. Billing Admin > "Very expensive because it is used in such a large capacity." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340) DM Danielle M. Revenue cycle manager > "Great for billing payers" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240) SH Sonia H. Office Manager > "This would make thing very difficult." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6846340) JS Jonathan S. Interpreter > "The more i use it the more i discover great features to manage patients information." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6859241) VR Verified Reviewer MSW > "Sometimes I find that using epic on the computer in the office is daunting because of the many pages you have to..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___5010689) JM Jessieah M. Patient Specialist > "There is a ease of access for providers, making it easier to access patient records." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6822963) EH Elizabeth H. Physician > "Major complaint- When I came back from my lunch break at 1:00 after seeing patients all morning, Epic had disabled..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112) AF Alicia F. CNA > "Epic allows me to communicate for e-prescriptions." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6563992) KL Katherine L. Receptionist > "It's way too easy to get stuck on a page because of an "error" we can't fix and the new "bookit" is making..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) LD Laura D. Medical coder > "Epic is extremely user friendly, allowing all medical records to be accessed on one place, in a format that is easy..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730) RM Roxanne M. RN > "At times the system would stall, or sometime document could not be printed." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5084175) SC Scott C. Operations Manager > "I have a positive experience with Epic tracking revenue cycle KPIs for a large healthcare organization." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262) EH Elizabeth H. Physician > "I had received a warning that my password was going to expire in 1 day when I logged in this morning but did not..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112) SD Smruti D. Research Assistant > "The new addition of AI assistant is a very nice feature and helpful." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778) KL Katherine L. Receptionist > "Insurance information gets twisted and information often doesn't get sent to Caretracker." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) LL LaWanda L. Patient coordinator > "The integration of multiple practices made it easy to gather information about patients." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6794211) LM Linnie M. Nurse Practitioner > "They change things that just add additional clicks with no actual benefit to the change." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4963874) SF Sarah F. Medical Assistant > "I love how detailed it is and how secure it is for us in the medical field" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768) AE Aiya E. Research Coordinator > "I do not particularly like that there is no user guide to show all the features EpicCare offers." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756) CW Colin W. Senior Desktop Support Technician > "Overall it's a good application, though sometimes with Citrix it can be hard to launch, but that's a Citrix issue." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6493221) BP Ben P. Pharmacy Tech > "I thought the scheduling aspect of EpicCare was a little cumbersome." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6223642) RN Rachael N. Occupational Therapy Student > "I am able to get my documentation done and I feel good about it." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623) AM Ash M. Insurance Verification > "Difficult and frustrating, as it delays care and charting when it goes down or causes issues due to lack of..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3796799) AH Amber H. coding and billing > "Epic makes it impossible to miss anything during the charge capture phase." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6371427) KL Katherine L. Receptionist > "There was absolutely no reason to change scheduling and "bookit" is a very unprofessional sounding name." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) SC Scott C. Operations Manager > "It is easy to access real-time clinical and financial data in one system. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262) KV Kristen V. Physical therapist > "There is a fair amount of redundancy and vastness to this product, making it difficult to learn all of the possible..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3730400) RN Rachael N. Occupational Therapy Student > "The dot phrases are amazing." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623) TW Terence W. Consultant > "Reported a simple problem 5 times - took 5 hours and still not resolved" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___6065541) DM Danielle M. Revenue cycle manager > "Great customer support also." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240) AE Aiya E. Research Coordinator > "It is difficult finding those tools and learning how to best use them without guidance." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756) VR Verified Reviewer Student Practical Nurse > "It works really well after training." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412) AA Aaron A. Physician > "Difficult to learn, steep learning curve, too many clicks often to complete a task, buttons not placed in logical..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3641992) MC Marissa C. Medical Secretary > "Epic is very user friendly, there is multiple ways to access applications and tabs." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6358203) AL Asghar L. Physician > "From a patient care stand-point, it is terrible at best. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4852196) VR Verified Reviewer Executive Director > "Easy to use." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7067510) JP Julie P. Psychotherapist > "There are so many tabs and tool bars which makes it difficult to find things at times." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4022722) CM Cynthia M. Physical Therapist > "Can see other medical charts, used widely in Chicago so more convenient." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6769633) BP Benjamin P. Physician > "Worst system I’ve used for documenting notes and workflow." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4487359) CE Crystal E. Phlebotomist > "My overall experience with Epic has honestly not been a bad one at all and even with the bugs I would still..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6885045) JD Jessica D. Manager > "It is a very expensive software, and may not be reasonable for a single provider or very small, healthcare..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4418349) SK Shawnalee K. Billing Admin > "For serving a hospital of over 1,000 employees, it worked well." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340) BH Bei H. Physician > "There were no epic super users nearby. Because orders were built incorrectly, a pharmacist could change an order of..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3499583) TB Tiaria B. Admitting Specialist - Patient Scheduler > "What I like most about Epic is that it has so many integrations." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6701344) OK Omar K. VP of Operations > "When transitioning to an outpatient setting can be pricey" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4421926) LD Laura D. Medical coder > "Very modernized and user friendly compared to other outdated medical record platforms." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730) CD Christina D. Business Office Manager > "There are just certain processes or functions that EPIC will not let you customize because it is a core process..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___2890897) SK Samantha K. Front Desk Administrator > "I do like the fact that all information is in one dashboard." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6576855) JN Jennifer N. RN Patient Care Coordinator > "I don’t like the frequent updates that change how things look. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3757084) [View Reviews](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) ## User interface 4.67 (962) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) 4.40 (453) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features TherapyNotes, LLC Top features 30/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/118981/TherapyNotes-com/#features) Epic 15/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/122278/EpicCare-EMR/#features) ### Recognition No recognitions have been awarded to TherapyNotes, LLC Epic is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support TherapyNotes, LLC Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Epic Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details TherapyNotes, LLC - By TherapyNotes, LLC - Located in United States - Founded in 2012 Epic - By Epic Systems - Located in United States - Founded in 1979 ## Popular Comparisons [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $59/month Price $0 4.5 Features 4.3 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/118981-195467/TherapyNotes-com-vs-Care-Patron) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 4.4 Features 4.2 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-136876/EpicCare-EMR-vs-Pediatric-Therapy-EMR) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $59/month Price Contact vendor for pricing 4.5 Features 4.8 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-118981/EHR-YOUR-WAY-vs-TherapyNotes-com) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-195467/EpicCare-EMR-vs-Care-Patron) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $59/month Price $49/month 4.5 Features 4.3 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/118981-130710/TherapyNotes-com-vs-SimplePractice) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-124590/EpicCare-EMR-vs-EMA) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) $59/month Price $29/month 4.5 Features 4.1 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/118981-130400/TherapyNotes-com-vs-TheraNest-Mental-Health) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-180899/EpicCare-EMR-vs-Alleva) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $59/month Price Contact vendor for pricing 4.5 Features 4.4 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/118981-180899/TherapyNotes-com-vs-Alleva) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/122278-129169/EpicCare-EMR-vs-Tebra) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) $59/month Price $49.95/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118981-124769/TherapyNotes-com-vs-CounSol-com) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.1 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-122278/athenaOne-vs-EpicCare-EMR)