# Compare TherapyNotes, LLC vs ModMed 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ModMed and TherapyNotes, LLC based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/118981-124590/TherapyNotes-com-vs-EMA --- # ModMed vs TherapyNotes, LLC Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ModMedTherapyNotes, LLC2/4 selected [ModMed](https://www.capterra.com/p/124590/EMA/)[4.4 (365)](https://www.capterra.com/p/124590/EMA/reviews/) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (961)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) [## ModMed](https://www.capterra.com/p/124590/EMA/)[4.4 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.5 Customer Service 4.2 Reviews Sentiment JS JS MA Based on [365 reviews](#user-reviews) Positive 322 Neutral 18 Negative 25 [## TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (961)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting Price $59.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [961 reviews](#user-reviews) Positive 905 Neutral 28 Negative 28 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,163 reviews from electronic medical records software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 85%Fit High performer Feature ratings HIPAA Compliant 4.9 Patient Records Management 4.7 Charting 4.7 Patient Scheduling 4.7 Document Management 4.6 74%Fit Missing features Feature ratings HIPAA Compliant 4.9 Patient Records Management 4.7 Charting 4.7 Patient Scheduling NA Document Management 4.0 User satisfaction User satisfaction 4.4 User reviews[365](https://www.capterra.com/p/124590/EMA/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.3 Customer support 4.2 User satisfaction 4.7 User reviews[961](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.6 Customer support 4.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from $59Per User, Per Month - Free version - Free trial Best for Best for ModMed is used by specialty practices: allergists, dermatologists, gastroenterologists, OBGYNs, ophthalmologists, orthopedists, ENT specialists, pain doctors, plastic surgeons, podiatrists. Best for Psychologists, therapists, psychiatrists, social workers, and mental health professionals. ## User reviews Pros & cons JS Jessica S. Admin > "It’s easy to navigate, saves time with efficient workflows, and can be customized to fit our practice’s needs,..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7128453) XPN Xuan Phuong N. patient supports > "Primary Medical Payer: some medical groups have not been updated in the system: for example: prospect/astiva;..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710595) JS Jessica S. Admin > "It has helped streamline our workflows and improve efficiency in day-to-day operations." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7128453) MW MARK W. CEO and Physician > "After being promised for a year (at this point you have so many AR's you cant back out and are trapped), nothing..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313) MA Michelle A. Director > "It offers the features we need to provide optimum patient care as well as the billing and revenue cycle." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6875502) KW Karen W. Medical Receptionist > "The attachments that the patient is asked to upload from making an online appointment, but the user of EMA is not..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705133) LH Lindsay H. Owner > "I am able to go from check in to note to billing and more easily, making the entire “paperwork” part of being a..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695328) CG Connie G. BUSINESS OFFICE > "training process is not very helpful, not able to understand training online/managed to have an individual which..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697807) DL Diane L. Practice Administrator > "Modmed offers the convenience of an all-in-one practice management and clinical software for a variety of..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257) CB Carol B. Billing Manager > "The payment applications don't seem to be streamlined in my company and notes created in charts that been a..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705271) MH Marc H. Practice Manager > "The kindness and transparency of everyone we have been in touch with from the sales reps, project managers to all..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6713477) CH Crystal H. Clinical Manager medical assistant > "I don't like the new pancake view it doesn't have the Cancer interval section that our providers like in their..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710340) SKH Sarah Kate H. Human Resource Manager, Administrative Assistant > "The practice management side is extremely user friendly. As I work on the Administrative side, I cannot personally..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7014424) DH Darla H. Medical Assistant Biologic Coordinator > "I do not like when working out of my task that it takes me back to page one , task one if I click on the actual..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716305) TK Tracy K. Office Manager > "It has made charging patients so much easier. Because of the ease, you can spend more time focusing on patients and..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695252) TS Tina S. Reimbursement Specialist > "I am unable to click on a path report and print it like I can the medical records." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6543582) BM Bonnie M. FD Supervisor > "works well for our dermatology practice that has a cosmetic & aesthetic side as well as medical." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6735149) KG Kathia G. Referral Coordinator patient call center > "I work in the faxes tab consistently, the fax tab, I wish it could somehow be organized." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6723929) SA Sheila A. Allergy Director > "The options that are available that makes notes thorough, therefore improves reimbursements." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695430) SE Samar E. Patient Coordinator > "improvements with uploading insurance cards and is very slow at times when checking insurance eligibility" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695368) KG Kathia G. Referral Coordinator patient call center > "It's been a Great experience ( so far), of course, there is lots of room for improvement and upgrades ( if they are..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6723929) KP Ksenya P. registered nurse > "Sometimes it doesn't let me log in through my account even if the password im inputting is correct" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705959) RD Rinchen D. Lead medical assistant > "It’s interesting how you can make templates on it making charting so much easier" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6789794) LH Lindsay H. Owner > "There’s not much I don’t like about ModMed except that I cannot start a visit note on the ModMed app on my phone." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695328) RD Ryan D. Biller > "ModMed has made my love working in billing so much easier on my day to day assignments." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716382) LL LaWanda L. Patient Coordinator > "The insurance verification feature doesn't work with all insurances." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6715966) AR Allie R. Receptionist and Train new hires > "I have been able to train new hires who have no medical experience due to the fact that it is such a user friendly..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6707083) AH Allison H. Front Desk > "We have a lot of elderly patients who even after a walk through do not understand they can't sign the signature..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716164) SKH Sarah Kate H. Human Resource Manager, Administrative Assistant > "We like that it is web based and we seem to not have too many issues with it." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7014424) RW Robert W. CFO > "They will not speak to the customer and create false invoices in clear violation of the contract." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708365) JP Jennifer P. Practice Administrator > "We are looking forward to the new integration with Klara which we feel will enhance the patient experience." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695234) SR SHENETTA R. Surgery Benefits Specialist > "Just when it went down one time, and we couldn't collect payments and some of the payments posted twice" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710640) HDL Helenie Dorothy L. Virtual Assistant > "It makes tasks easier for people that are involved with patient care." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705118) AA Alaya A. Front desk > "Sometimes it can get a little too slow and how whenever something with the system is down it could take the whole..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705067) BP Bhavik P. DPM > "The easy interface makes my job and life easier as I do my notes." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705033) AS Amber S. Derm Tech > "We have to go to the desktop version on the iPads and it is difficult to navigate." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214) KP Ksenya P. registered nurse > "Mod Med is great because it makes all the documentation work so much easier and more helpful." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705959) MW MARK W. CEO and Physician > "I spend my entire day dodging gliches--costing me hours per day. " [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313) EG ELIZABETH G. PRACTICE OPERATIONS LEAD > "Love that we can duplicate our screens to be more efficient." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695331) MU Maria U. OFFICE MANAGER > "My provider is older and using this system was suppose to be much easier but it is not." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7018014) JL Jake L. Physician > "Good integration with billing and coding" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6696070) LH Lisa H. medical secretary > "I dislike the number of steps it takes to print out face sheets." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705225) TS Tara S. Medical Assistant > "I use mod med everyday and it is very helpful in dermatology." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710332) CS Christian S. PA-C > "When information gets stuck into the sticky notes and is difficult to remove." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6712403) SR Steve R. Physician > "The ICD 10s with associated patient education points is robust" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705892) KC Kimberly C. Front Desk > "The insurance updates can be a pain, especially when patients are in the office." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695209) DL Diane L. Practice Administrator > "Further, within each specialization, we've experienced a collaborative, supportive community dedicated to our..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257) LL LaWanda L. Patient Coordinator > "My only issue is the insurance verification feature." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6715966) KK Kathryn K. Clinical Supervisor > "Convenient, easy to use, time efficient, productive for patient flow, and adds to business revenue - Great system..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6701708) TS Tara S. Medical Assistant > "Frequent glitches and error codes could be improved" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710332) AM Alex M. Representative > "ModMed is a helpful use of technology for a medical practice." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705123) CZ Cristine Z. Medical biller > "collections tabs a little hard to figure out and run reports." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695272) DK David K. Physician assistant > "the billing portion can be problematic but overall works well." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697449) MW MARK W. CEO and Physician > "They sell the hell out of you on something that just is not there. " [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313) RD Rinchen D. Lead medical assistant > "Mod med is an amazing and easy platform for documenting a visit." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6789794) SK SC K. Staff MD > "Very Poor response from Modmed to make corrections" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7019758) IC ISAAC C. Ophthalmic Assistant > "The Tabs specially " EYE LOG " is easier to read and manage." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695471) ED Eddie D. DPM > "ModMed tells us to use an ICD code that may include such diagnoses but the problem is that the specific diagnosis..." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6190114) EB Elizabeth B. Physician Assistant > "Ease of use and being able to see all of the patients documents in one spot" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695337) SH Samantha H. Receptionist > "When insurance eligibility doesn't work." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697403) AR Allie R. Receptionist and Train new hires > "Experience has been great especially since we just merged from using another scheduling system." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6707083) LE LISSETTE E. BILLING SPECIALIST > "PACKAGES OPTION IS A LITTLE TOO MUCH." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705355) JB Jennifer B. Receptionist > "My husband is the dermatologist in the practice and he also loves working with EMA." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705195) AS Amber S. Derm Tech > "I do not really like how you can't make appointments on the app." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214) VR Virginia R. Clinical Guest Coordinator > "I like that I can find everything I need easily and the customer service is top notch!" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705188) MH Marissa H. Medical Assistant > "Sometimes finding patients can be difficult/time consuming." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6712524) SE Samar E. Patient Coordinator > "ease of use and very functional when making appointments and looking up information on patient charts" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695368) SK Sheena K. Physician > "A few issues: 1) lack of follow up on billing." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716552) KT Kelly T. dermatologist > "I love the appointment flow screen and the functionality of having the info for each appt all on the same screen." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___5042489) LD Lisa D. Registered nurse > "I can’t think of any at the moment, my only difficulty was just learning a new system when I started my job." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6713809) LC Leah C. MED. ASST. > "I find it to be the easiest program with current updates." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705256) SC Shy C. Medical Assistant Receptionist > "Occasional technical glitches" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705361) JP Jennifer P. Practice Administrator > "Modmed is an easy to use platform for both front office staff as well as the provider team." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695234) DS Derek S. Ophthalmologist > "Horrible. If I go to a practice and this is their EMR I am quitting." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6330412) DL Diane L. Practice Administrator > "On a personal note, the community we've built within Modmed is unique and unlike other EHR's." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257) AS Alexandra S. Patient Care Coordinator > "I do not like the flow of ModMed and cannot see who does what." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705151) CH Crystal H. Clinical Manager medical assistant > "I like that it is easy to navigate and the flow helps for easier charting" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710340) AH Allison H. Front Desk > "What should be the easiest part of registration is the hardest, most frustrating part." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716164) BJ Bracken J. Practice Manager > "The features are amazing and they listen to requests for updates." [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6441390) SG Sascha G. medical assistant > "I do not like how new prescriptions sit in que" [See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695789) [View Reviews](https://www.capterra.com/p/124590/EMA/reviews/) BH Bhumi H. Operations Specialist > "Therapynotes was great for our team because it provided functions like appointment scheduling and notes for appointments." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) Michelle G. Therapist > "What makes this particularly concerning is that these claims were marked as successfully sent within the system, creating the impression they had..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AW Ashley W. Owner > "I’ve been a user for over a decade, and TherapyNotes has supported the growth of my group practice seamlessly." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) Michelle G. Therapist > "Due to a clearinghouse error affecting claims submitted through the TherapyNotes system, multiple claims were never received by the payer, resulting..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) Ali R. LMFT > "Also, I learned that they can handle my Medicare billing which I had no idea about." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135) JM Jessica M. Licensed Professional Counselor > "The most frustrating thing is that the program can be glitchy for the video conferencing, so I do have to have a back up alternative link for..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) AW Ashley W. Owner > "The price is fair for the amount of functionality, reliability, and support included." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) Michelle G. Therapist > "We received an email in February 2026, but after speaking with another TherapyNotes user, I learned she did not receive any notification or the fax..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AK Alexander K. Counsellor > "This makes it really easy to access them whenever I need to and it also allows me to quickly filter through them to find any specific note I need to..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514) Michelle G. Therapist > "Claims were marked as sent but never transmitted due to a clearinghouse error, resulting in over $2,000 in lost reimbursement." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) HM Heather M. Online Platform Coordinator > "We have never had any trouble teaching a new employee how to schedule, they have always caught on within minutes." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7122175) DK Darcie K. HIM Director > "tracking and reporting for missed appointments is extremely difficult, billing secondary insurances is not an easy process, areas for notes and..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431) BM Bridget M. Owner > "I love that Therapy Notes is user friendly interface that saves time and makes it easier for my staff to learn and navigate especially with having..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6576984) ML Mika L. Biller > "It doesn't allow you to add a new intake appointment for EAP services." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044) AW Ashley W. Owner > "The client portal is straightforward and easy for clients to use, with very few issues on their end." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) Michelle G. Therapist > "The issue was not identified in time, and I was required to manually reconstruct and fax claims." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) JM Jessica M. Licensed Professional Counselor > "It is a simple EHR that is easy to navigate and keep notes organized." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) Michelle G. Therapist > "By the time the issue was identified, the claims had fallen outside the payer’s timely filing window." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AW Ashley W. Owner > "Their support team is responsive, knowledgeable, and genuinely cares about helping users." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) AH Amands H. APRN, Medication provider > "Sending prescriptions is a nightmare, the tab to aend prescriptions will disappear and then reappear and then that tab takes 2-3 minutes to load." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6304059) JE John E. Sole Proprietor > "The note templates are easy to follow and can be easily customized. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7100555) BH Bhumi H. Operations Specialist > "The mobile app is good however in order to see the full overview you still have to use the website so the app is a bit useless." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) SS Shaquita S. CEO PMHNP > "You can add multiple locations if you practice in more than one place which is really neat." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786) Michelle G. Therapist > "At this point, the continued back-and-forth over a clear service failure, without acknowledgment of responsibility, is unreasonable." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) SS Shaquita S. CEO PMHNP > "I loved the integration of telehealth into the system and the charting template." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786) Michelle G. Therapist > "Support staff were initially courteous, but communication became increasingly vague and, at times, evasive." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) MB Melissa B. Speech-Language Pathologist > "Her customer service alone is reason enough for me to continue my TherapyNotes subscription." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269) BH Bhumi H. Operations Specialist > "We did find that some features could not be customized for specialized documenation." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) MLB Mary Lou B. LPC > "Excellent in friendly and knowledgeable support services, set up to keep me compliant, helpful portal forms (which they keep adding to, recently..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6172387) AK Alexander K. Counsellor > "Writing case notes was something that used to take a long time and required me to create a whole new note every time. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514) KR Kaye R. Licensed Clinical Psychologist > "Excellent and quick telephone customer service with an expansive hours of operation, ease of insurance billing, simple design that is easy to..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) PB Paige B. Sole Proprietor and Counselor > "Hidden costs, random debits from my intended deposits, no customer care or loyalty at all" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6387711) BB Brenda B. LPCC, ATR, LSAA > "I love the support whenever I have an issue,e big or small." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881) TW Tiffany W. Director of Operations > "With my schedule being as busy as it is, it was hard for me to transition from my current EHR because of the steep learning curve." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6636699) BB Brenda B. LPCC, ATR, LSAA > "I have been working with therapy notes for the past 4 years and have found it to be the best platform to use." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881) Michelle G. Therapist > "Communication around this issue was also inconsistent." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) NM Nancy M. Licensed Professional Counselor > "Therapy Notes allows me as an independent provider to feel secure in maintaining compliancy, securing PHI, and obtaining routine consents as needed." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4811773) MB Marie B. Administrative Assistant > "I must say the only thing I have a problem with is posting secondary payments from Medigap insurances. When I post secondary payments, I Type in the..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4801678) AW Ashley W. Owner > "TherapyNotes delivers strong value." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) KR Kaye R. Licensed Clinical Psychologist > "Clients must contact an administrator in order to reset their own password; there is no reason this should be the case. When using a Telehealth..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) RP Rebekah P. Instructor, Counselor > "It is quite comprehensive, and the free version allows access to several functions." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6651965) ME Mostafa E. Director > "It used to be good when it started now they just seem greedy for cash and up charge for everything with no customer service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6303095) ET Ellie T. Owner, Psychologist > "I find the charting to be very user-friendly, and, if you're billing insurance, they include within their documentation everything that insurance..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6119886) AH Amanda H. APRN, CNM, PMHNP-BC > "There is no patient messaging system as most medication providers have for patients, this just means pt have to contact via email and another..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6150057) WT Walterson T. Therapist > "I like how templates for notes are transferable to subsequent notes" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6492380) DK Darcie K. HIM Director > "Reports and data collection is almost non existent." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431) ML Mika L. Biller > "Easy to understand, learning and operating the schedule is simple." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044) EF Emily F. Owner > "It requires a lot of steps to send them via paper when certain insurance companies won't allow for electronic submission." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4981371) NS Nina S. Owner > "I've been using TherapyNotes since I opened my private practice and have been extremely happy with it, especially in the past couple of years since..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6139512) BS Bridget S. LMFT > "Every once in a while the text reminder function doesn't work and I wish there was a way to get that money back or prove it a reminder didn't send." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6186252) TG Tara G. Co-Founder, Co-Owner, Operator, SLP > "The organization of the system was helpful in maintaining patient records." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6697421) KR Kaye R. Licensed Clinical Psychologist > "Sometimes there is excessive clicking; I dislike that there is no one-click option to charge all/multiple copays for all clients at the end of the..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) AP Amy P. Mental Health Therapist > "Anytime I have had trouble with billing or questions about anything TherapyNotes responds within 24 hours. When I reduced my client load to less..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4957629) LM Linday M. Director > "We can now use the group therapy option, but that means duplicating progress notes which is not our favorite activity anyway. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4815828) ID Ilissa D. Therapist > "I can easily send things to my clients in this virtual day and age." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6660177) Desiree G. Peer Support Worker > "Just a little more pricey than some of the other products that are the same as this." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6677514) Ali R. LMFT > "was so patient with me and addressed each question I had." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135) LP Lois P. Admin and therapist > "The new change with the treatment plans/some infrequent issues that catch me off guard and I need to call for assist with - mostly with billing" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6165417) MBO Mary Beth O. Billing Specialist > "Everything is interconnected and the more you use it, the better you become at figuring why things happen in TherapyNotes" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6385183) ME Mostafa E. Director > "Website has been glitching for months." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6303095) Kristin H. owner > "Therapy Notes is a great all around EHR/EMR/RCM software." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7128018) KR Kaye R. Licensed Clinical Psychologist > "This has proven to be an issue numerous times when the client needed to contact me to resend their link to access the portal." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) JR Jamie R. Psychotherapist, owner > "It is affordable and the features offered are extensive for the price." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6853600) RT Rocky T. Intake Coordinator > "When switching from ZOOM to TN Telehealth, it has felt a bit clunky with multiple A/V issues." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6128813) MB Melissa B. Speech-Language Pathologist > "She is obviously an excellent employee and I hope this organization will recognize her and offer an incentive for her exceptional service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269) JH Julie H. Therapist > "I am all for security and verification, however this requires calling multiple times and waiting on hold over 30 minutes, listening to outgoing..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___3942304) TF Tanice F. Clinic Coordinator > "As well, Therapy Notes executives listen to their users, actually inviting suggestions, and then working to implement solutions quickly. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6398602) KR Kaye R. Licensed Clinical Psychologist > "Also, it is a major inconvenience that clients cannot reset their own passwords on the portal." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) DA Damian A. Wellness and outpatient Therapy > "Its very easy to navigate with prompt guidance and guidelines." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7137365) JH Jamie H. LPC > "The second is the lack of ease in trying to have a non-therapist or non-therapy related events through the platform." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6142709) JB Jennifer B. Counselor > "I like that i didnt have to have 2 separate softwares for behavioral/ mental health" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6690376) JV Joyce V. Psychologist > "There is an intermittent problem with the speed at which a document may print." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936199) VR Verified Reviewer CEO > "Very easy to keep track of therapy." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7061119) KC Kimberly C. Owner and therapist > "it does not track external authorization which is highly needed to EAP session" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6278335) BB Brittany B. Marriage and Family Therapist > "Excellent customer service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7125988) NC Nancy C. Psychotherapist > "No HIPPA-compliant email/texting/phone service offered" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6122273) JM Jessica M. Licensed Professional Counselor > "Overall it’s been great using therapynotes." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) AH Alixandra H. Licensed Mental Health Counselor > "I'm also unable to easily remove past billing on people's billing history that I wasn't yet using therapy notes for billing but was still using you..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4789795) HR Heather R. Therapist > "TherapyNotes has amazing customer service!" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7038450) DB Dusty B. Admin Assistant > "Billing has been the most frustrating part which is unfortunate. If I could use a completely different system, I would." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6267986) [View Reviews](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) ## User interface 4.42 (365) 4.67 (961) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features ModMed Top features 32/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/124590/EMA/#features) TherapyNotes, LLC 30/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Audit Trail - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Clinic Interoperability - Coding Assistance - Communication Management - Compliance Tracking - Customizable Forms - Customizable Templates - Decision Support - Documentation Management - Document Management - Document Storage - Electronic Payments - E-Prescribing - File Sharing - Generative AI - Handwriting Recognition - HIPAA Compliant - Imaging and X-rays - Immunization & Allergy Tracking - Insurance Eligibility Verification - Invoice Management - Lab Integration - Meaningful Use Certified - Medical Billing - Medication Database - Medication Management - Mobile Access - Multi-Location - ONC-ATCB Certified - Order Entry - Outcome Assessment Tools - Patient Portal - Patient Records Management - Patient Scheduling - Reminders - Reporting & Statistics - Revenue Management - Task Management - Telemedicine Integration - Third-Party Integrations [See all features](https://www.capterra.com/p/118981/TherapyNotes-com/#features) ### Recognition ModMed is recognized as a top-rated tool in 2 Capterra Shortlist reports No recognitions have been awarded to TherapyNotes, LLC ### Deployment & support ModMed Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TherapyNotes, LLC Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ModMed - By Modernizing Medicine - Located in United States - Founded in 2010 TherapyNotes, LLC - By TherapyNotes, LLC - Located in United States - Founded in 2012 ## Popular Comparisons [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 4.4 Features 4.2 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124590-136876/EMA-vs-Pediatric-Therapy-EMR) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (961)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $59/month Price $0 4.5 Features 4.3 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/118981-195467/TherapyNotes-com-vs-Care-Patron) [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124590-195467/EMA-vs-Care-Patron) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (961)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs 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(2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $59/month Price $49/month 4.5 Features 4.3 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/118981-130710/TherapyNotes-com-vs-SimplePractice) [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124590-180899/EMA-vs-Alleva) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (961)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) $59/month Price $29/month 4.5 Features 4.1 4.7 Ease 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