# Compare TherapyNotes, LLC vs CounSol.com 2026 | Capterra > Unsure of what to choose? Check Capterra to compare CounSol.com and TherapyNotes, LLC based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/118981-124769/TherapyNotes-com-vs-CounSol-com --- # CounSol.com vs TherapyNotes, LLC Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CounSol.comTherapyNotes, LLC2/4 selected [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.7 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (961)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) [## CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.7 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Starting Price $49.95/month Value-for-Money 4.7 Functionality 4.5 Ease of Use 4.6 Customer Service 4.9 Reviews Sentiment Based on [829 reviews](#user-reviews) Positive 811 Neutral 17 Negative 1 [## TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (961)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting Price $59.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [961 reviews](#user-reviews) Positive 905 Neutral 28 Negative 28 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Mental Health EHR Software Best performer 25 / 33 Only CounSol.com - Prescription Management - Third-Party Integrations 25 / 33 Only TherapyNotes, LLC - Coding Assistance - Insurance Eligibility Verification User satisfaction User satisfaction 4.7 User reviews[829](https://www.capterra.com/p/124769/CounSol-com/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.7 Customer support 4.9 User satisfaction 4.7 User reviews[961](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $49.95Flat Rate, Per Month - Free version - Free trial Price starts from $59Per User, Per Month - Free version - Free trial Best for Best for Mental Health Professionals in private or group practices - Therapists, Counselors(LPC, LCPC, LPCC, LMHC, LMFT, NCC), Psychiatrists, Psychologists, Social Workers(LCSW), Coaches and more. Best for Psychologists, therapists, psychiatrists, social workers, and mental health professionals. ## User reviews Pros & cons LS Lucy S. Licensed Psychologist > "It has simplified my life to have so many of my private practice business systems in one place: intake paperwork, session notes, billing and..." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6862054) WB Wesley B. Therapist > "That is, I was required to complete lengthy documents, certifying that I would do things (e.g., maintain PCI manuals) that I doubt almost any..." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020887) MK Maura K. Licensed Professional Counselor and Practice Owner > "Kudos to \[sensitive content hidden\] for rapid responses, checking on system issues the few times they have occurred, and guiding me through..." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005072) JE Julie E. Therapist > "I only recently learned that I have to change the settings to have refunds apply to my clients' accounts so I have to tell them not to look at..." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6658065) Suzie S. Licensed Mental Health Therapist, Certified EMDR Counselor > "Counsol has made working my practice so easy to schedule appointments, write notes, send forms to clients, and so much more." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7119381) Abigail M. Individual and Couples Therapist > "Also the interface is difficult when working with couples (only one member is the account holder and the other is the extra contact)" [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6877372) MS Michael S. Psychologist > "It manages everything I need in one place—client scheduling, billing, secure note-taking, and overall client management." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021048) JA Jennifer A. OWNER- LICENSED MENTAL HEALTH COUNSELOR > "Counsol.com has the availability for virtual telehealth sessions, but the feature is not user friendly for the therapist or client. " [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689443) LS Lucy S. Licensed Psychologist > "I love that my clients can access their account independently to manage sessions, print billing statements, and send secure messages." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6862054) BM Brad M. Licensed Professional Counselor > "The only thing that I can think of that I have not had luck with is getting them to add a fee so I can recoup clients that use a credit card. ..." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351115) Kirk M. Director of Operations and Marketing > "The system covers everything we need and is very user friendly, all at a reasonable price. When I do have questions or come across something..." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7129856) LB Latasha B. Clinical Director > "The least thing I like about counsol.com is the client dashboard, because it looks very generic and basic." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020892) CD Catherine D. Owner > "I wish that as technology has grown there were more webinars or trainings on how to use the software more effectively and that the notes temples..." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350026) BQ Briana Q. Clinical Social Worker > "It's a lengthy process and, each time I ask why the money was not deposited, they do not provide an answer - it's hard to tell if this is..." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350298) MS Michael S. Psychologist > "The platform has been stable and reliable, which gives me peace of mind knowing that both my notes and billing are handled securely and..." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021048) MT Madeline T. Licensed Professional Counselor > "Overall, the clunkiness makes it too hard to use for a therapist." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7119765) BD Brenda D. Director and Owner > "It seamlessly integrates with scheduling, billing, and client communication, streamlining workflow for professionals." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6692001) QM Queen M. Therapist > "the struggle of creating forms , when people are creating their charts often it will say that it is a duplicate only" [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6434795) MD MARSHA D. OWNER, CLINICIAN > "Progress notes have check off boxes that are changeable, and assists in having HIPAA compliance." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005772) Abigail M. Individual and Couples Therapist > "I haven't figured out a way to assign a form for them to fill out on their end." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6877372) NK Natalie K. Owner > "From the very beginning, we found their platform to be user-friendly and intuitive, making it easy for us to navigate through the various..." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021057) DC Deb C. Owner > "I would have to pay more monthly for my text reminders to state which office they have their session at." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427783) IQ Ivan Q. Practice Owner > "Counsol gives the ability to great group, and complete group progress notes for all members. " [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689550) DL Daniel L. Mental Health Therapist > "There are times where if i need to change one day or one week that the scheduler can be challenging." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351290) JW Jonee W. Practitioner > "The client portal is a great feature, making it easy for clients to complete paperwork and send secure messages." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689840) SG Stefanie G. Licensed Clinical Social Worker > "There is no ability to send HIPAA compliant faxes to other providers." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6657674) SM Scott M. Owner > "I really like the ability to customize my dashboard. When I log in to my account, I see what's needed and I don't see anything else. " [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350491) LM Leticia M. Licensed Professional Counselor > "Some of the major Mental Health treatment approaches are missing from the listed interventions list on the progress note template such as IFS..." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949068) Suzie S. Licensed Mental Health Therapist, Certified EMDR Counselor > "This program offers so many assets, making it a huge value, cost-wise." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7119381) JW Jonee W. Practitioner > "Some features take time to learn, and setting up customization can be a bit tedious." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689840) Dr. Dana C. A. Licensed Marriage and Family Therapist > "Everything can be signed electronically, and I can electronically send documents for therapy homework with ease." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6657659) AP Angela P. Owner LPC > "For virtual sessions, there seems to always be connection issues, sound issues, etc." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6361984) MM Monika M. Professional Counselor > "A safe and secure space to conduct my notes, sessions, and communications with clients." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427879) TH Teja H. LISW > "It can sometimes feel outdated in its interface and the look of the portal." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427546) NK Natalie K. Owner > "The customer support team has been exceptionally responsive and helpful, providing us with prompt assistance whenever we had questions or needed..." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021057) MH Matt H. Licensed Professional Counselor > "So, I question why I'm paying the same monthly subscription fee after years of use when it's not funding improvements." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6356544) MK Maura K. Licensed Professional Counselor and Practice Owner > "This has been helpful b/c following up with questions/comments is done with ease; there is no familiarizing someone "new" to the case/issue. " [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005072) ZB Zach B. Licensed Professional Counselor > "I did not like the telehealth software option during the pandemic." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350506) RS Rachel S. Practice owner > "I also really appreciate the simplicity of submitting insurance claims and the seamless accounting for payments received." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427805) MW Michelle W. Owner and Mental Health Provider > "The virtual platform is not very good, it has a lot of bugs." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6695964) MS Michael S. Psychologist > "As a licensed psychologist, I have been using CounSol.com consistently since 2019, and it has become an indispensable part of my practice." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021048) EK Emily K. Play Therapist > "I don’t like that I can’t click and drag appointments around the calendar like I could with other software I have tried." [See full review](https://www.capterra.com/p/124769/CounSol-com/#SoftwareAdvice___6144444) WB Wesley B. Therapist > "They have been very responsive with my requests for practice-specific changes to the interface." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7020887) LN LaToya N. Therapist > "It can be very challenging navigating the system." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6368579) PS Pam S. Owner, LCSW > "I like the personalized service, fast response time and individual forms created." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6689668) SM Scott M. Owner > "CounSol addressed many of those issues, but fell short in other ways. " [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350491) RN Roxanne N. Licensed Professional Counselor > "I appreciate all of the different options to create my own templates and all of the features involved." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351898) KM Kimberly M. Owner, Clinical and Executive Supervisor, Therapist > "If I had to select a "con", I'd say that I am not crazy about the telehealth platform as 99 percent of our clients cannot access it. " [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6226092) AL Ashley L. Therapist > "I have really appreciated CounSol on the whole and value their customer support, ease of set up, prioritization of protecting client..." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350040) SM Scott M. Owner > "I came from a big-name CRM for therapists and absolutely hated it. " [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350491) BK Brittany K. Counselor > "He is quick to respond, always helps solve problems, answers questions efficiently, and never gives up even when we encounter something unusual." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6857516) KS Kathryn S. Psychotherapist > "Forms were difficult to implement, and there was zero customization of the client registration form, meaning my clients were being asked to..." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3826899) LM Leticia M. Licensed Professional Counselor > "I was able to set-up my system relying on this guide including uploading treatment worksheets for each progress note session where this was..." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949068) VR Verified Reviewer Executive Director > "Sometimes it is quite confusing (particularly at first). And sometimes one cannot understand certain features, particularly around insurance..." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4950011) Abigail M. Individual and Couples Therapist > "I'm used to working with the system and my contact point has always been helpful and responsive." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6877372) RW Rebecca W. Licensed Mental Health Counselor > "Adding new clients if they don't log on right away they can get lost in the system." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949099) BM Brad M. Licensed Professional Counselor > "I love the personal touch and having LIVE customer service, unlike almost all other counseling EHR services that you find out there." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351115) JU Jodi U. LMHC > "It took me a while to figure out the ability to keep the billing separate between the Total and Client responsibility headings." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3923449) DBL Dr Barton L. Psychologist > "sensitive content hidden\] " is great, supportive, knowledgeable, and explains any aspect of the platform efficiently and easily with kindness..." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021097) DM Debbie M. Licensed Professional Counselor > "They receive error messages. " [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4949081) DF Dana F. Owner Therapist > "Reminder texts are standard and helpful as well as payment through Square is seamless." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6351475) HS Heather S. Licensed Mental Health Counselor > "They have been able to change small features for me (adding time zone to text reminders, for example), but the other features I really need are..." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3366482) SK Samantha K. Therapist > "I have been using the system with a group practice and now individually and it has been seamless." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7021675) GN Grey N. Counselor > "The integrated telehealth is really basic and doesn’t work as well as others." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3829320) VW Vernesia W. Licensed Professional Counselor > "It helps with time management." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005745) Leslie M. Owner > "It lacks flexibility there, cant add a co-clinician." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3827458) KB Kristal B. Owner Therapist > "CounSol offers the best customer support with your own personal rep who responds to your needs in a very timely manner." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6350522) BS Brenda S. Counselor > "Some of the reports are difficult to navigate on my own." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___4462819) EQ Elizabeth Q. Therapist > "I am one person in a private practice, I find that CounSol meets all my needs, satisfies my clients and is very easy to use." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005794) BK Brittany K. Counselor > "Billing is a little complicated and that has probably been the most frustrating piece." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3826948) DC Deb C. Owner > "I like the auto texting of reminders the day before their session." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6427783) KO Kisha O. Marriage and Family Therapist > "The ability to create and upload your own forms is a little confusing and time consuming at first. " [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3366580) HB Halie B. Licensed Professional Counselor- Associate > "It offers excellent value for the cost, especially when compared to similar platforms." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7029013) DD Dee D. President > "Things like, crisis, client contact, groups, case management, peer support specialists, and prescribers, are no billable due to the documents..." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___2838946) MD MARSHA D. OWNER, CLINICIAN > "Troubleshooting is easy with a real person for assistance, not a phone tree." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7005772) JL Jen L. Owner > "I also reduce the reading because I don't quite agree with the billing charges that are used for their sister billing company." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3341633) SS Sydney S. Licensed Professional Counselor > "CounSol.com has been a game-changer for my practice. " [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___7000851) JL Jen L. Owner > "I also reduce the reading because I don't quite agree with the billing charges that are used for their sister billing company." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3341633) BK Brittany K. Counselor > "The best part about CounSol is actually the customer service." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___6857516) SM Shawna M. Director > "The telehealth system could use some improvement as it does not have a share feature." [See full review](https://www.capterra.com/p/124769/CounSol-com/#Capterra___3336202) [View Reviews](https://www.capterra.com/p/124769/CounSol-com/reviews/) BH Bhumi H. Operations Specialist > "Therapynotes was great for our team because it provided functions like appointment scheduling and notes for appointments." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) Michelle G. Therapist > "What makes this particularly concerning is that these claims were marked as successfully sent within the system, creating the impression they had..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) VR Verified Reviewer Digital Marketer > "Managing intake forms is very easy and integraes well with our native CRM." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7146419) Michelle G. Therapist > "Due to a clearinghouse error affecting claims submitted through the TherapyNotes system, multiple claims were never received by the payer, resulting..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AW Ashley W. Owner > "I’ve been a user for over a decade, and TherapyNotes has supported the growth of my group practice seamlessly." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) JM Jessica M. Licensed Professional Counselor > "The most frustrating thing is that the program can be glitchy for the video conferencing, so I do have to have a back up alternative link for clients." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) Ali R. LMFT > "Also, I learned that they can handle my Medicare billing which I had no idea about." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135) Michelle G. Therapist > "We received an email in February 2026, but after speaking with another TherapyNotes user, I learned she did not receive any notification or the fax..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AW Ashley W. Owner > "The price is fair for the amount of functionality, reliability, and support included." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) Michelle G. Therapist > "Claims were marked as sent but never transmitted due to a clearinghouse error, resulting in over $2,000 in lost reimbursement." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AK Alexander K. Counsellor > "This makes it really easy to access them whenever I need to and it also allows me to quickly filter through them to find any specific note I need to..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514) DK Darcie K. HIM Director > "tracking and reporting for missed appointments is extremely difficult, billing secondary insurances is not an easy process, areas for notes and memos..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431) HM Heather M. Online Platform Coordinator > "We have never had any trouble teaching a new employee how to schedule, they have always caught on within minutes." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7122175) ML Mika L. Biller > "It doesn't allow you to add a new intake appointment for EAP services." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044) BM Bridget M. Owner > "I love that Therapy Notes is user friendly interface that saves time and makes it easier for my staff to learn and navigate especially with having..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6576984) Michelle G. Therapist > "The issue was not identified in time, and I was required to manually reconstruct and fax claims." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AW Ashley W. Owner > "The client portal is straightforward and easy for clients to use, with very few issues on their end." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) Michelle G. Therapist > "By the time the issue was identified, the claims had fallen outside the payer’s timely filing window." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) JM Jessica M. Licensed Professional Counselor > "It is a simple EHR that is easy to navigate and keep notes organized." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) BH Bhumi H. Operations Specialist > "The mobile app is good however in order to see the full overview you still have to use the website so the app is a bit useless." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) AW Ashley W. Owner > "Their support team is responsive, knowledgeable, and genuinely cares about helping users." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) Michelle G. Therapist > "At this point, the continued back-and-forth over a clear service failure, without acknowledgment of responsibility, is unreasonable." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) JE John E. Sole Proprietor > "The note templates are easy to follow and can be easily customized. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7100555) Michelle G. Therapist > "Support staff were initially courteous, but communication became increasingly vague and, at times, evasive." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) SS Shaquita S. CEO PMHNP > "You can add multiple locations if you practice in more than one place which is really neat." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786) BH Bhumi H. Operations Specialist > "We did find that some features could not be customized for specialized documenation." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) SS Shaquita S. CEO PMHNP > "I loved the integration of telehealth into the system and the charting template." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786) AK Alexander K. Counsellor > "Writing case notes was something that used to take a long time and required me to create a whole new note every time. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514) MB Melissa B. Speech-Language Pathologist > "Her customer service alone is reason enough for me to continue my TherapyNotes subscription." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269) PB Paige B. Sole Proprietor and Counselor > "Hidden costs, random debits from my intended deposits, no customer care or loyalty at all" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6387711) MLB Mary Lou B. LPC > "Excellent in friendly and knowledgeable support services, set up to keep me compliant, helpful portal forms (which they keep adding to, recently..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6172387) TW Tiffany W. Director of Operations > "With my schedule being as busy as it is, it was hard for me to transition from my current EHR because of the steep learning curve." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6636699) KR Kaye R. Licensed Clinical Psychologist > "Excellent and quick telephone customer service with an expansive hours of operation, ease of insurance billing, simple design that is easy to follow,..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) Michelle G. Therapist > "Communication around this issue was also inconsistent." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) BB Brenda B. LPCC, ATR, LSAA > "I love the support whenever I have an issue,e big or small." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881) AH Amands H. APRN, Medication provider > "Sending prescriptions is a nightmare, the tab to aend prescriptions will disappear and then reappear and then that tab takes 2-3 minutes to load." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6304059) BB Brenda B. LPCC, ATR, LSAA > "I have been working with therapy notes for the past 4 years and have found it to be the best platform to use." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881) KR Kaye R. Licensed Clinical Psychologist > "Clients must contact an administrator in order to reset their own password; there is no reason this should be the case. When using a Telehealth..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) NM Nancy M. Licensed Professional Counselor > "Therapy Notes allows me as an independent provider to feel secure in maintaining compliancy, securing PHI, and obtaining routine consents as needed." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4811773) AH Amanda H. APRN, CNM, PMHNP-BC > "There is no patient messaging system as most medication providers have for patients, this just means pt have to contact via email and another..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6150057) AW Ashley W. Owner > "TherapyNotes delivers strong value." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) DK Darcie K. HIM Director > "Reports and data collection is almost non existent." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431) RP Rebekah P. Instructor, Counselor > "It is quite comprehensive, and the free version allows access to several functions." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6651965) EF Emily F. Owner > "It requires a lot of steps to send them via paper when certain insurance companies won't allow for electronic submission." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4981371) ET Ellie T. Owner, Psychologist > "I find the charting to be very user-friendly, and, if you're billing insurance, they include within their documentation everything that insurance..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6119886) BS Bridget S. LMFT > "Every once in a while the text reminder function doesn't work and I wish there was a way to get that money back or prove it a reminder didn't send." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6186252) WT Walterson T. Therapist > "I like how templates for notes are transferable to subsequent notes" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6492380) KR Kaye R. Licensed Clinical Psychologist > "Sometimes there is excessive clicking; I dislike that there is no one-click option to charge all/multiple copays for all clients at the end of the..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) ML Mika L. Biller > "Easy to understand, learning and operating the schedule is simple." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044) LM Linday M. Director > "We can now use the group therapy option, but that means duplicating progress notes which is not our favorite activity anyway. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4815828) NS Nina S. Owner > "I've been using TherapyNotes since I opened my private practice and have been extremely happy with it, especially in the past couple of years since..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6139512) Desiree G. Peer Support Worker > "Just a little more pricey than some of the other products that are the same as this." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6677514) TG Tara G. Co-Founder, Co-Owner, Operator, SLP > "The organization of the system was helpful in maintaining patient records." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6697421) LP Lois P. Admin and therapist > "The new change with the treatment plans/some infrequent issues that catch me off guard and I need to call for assist with - mostly with billing" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6165417) AP Amy P. Mental Health Therapist > "Anytime I have had trouble with billing or questions about anything TherapyNotes responds within 24 hours. When I reduced my client load to less..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4957629) KR Kaye R. Licensed Clinical Psychologist > "This has proven to be an issue numerous times when the client needed to contact me to resend their link to access the portal." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) ID Ilissa D. Therapist > "I can easily send things to my clients in this virtual day and age." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6660177) RT Rocky T. Intake Coordinator > "When switching from ZOOM to TN Telehealth, it has felt a bit clunky with multiple A/V issues." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6128813) Ali R. LMFT > "was so patient with me and addressed each question I had." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135) JH Julie H. Therapist > "I am all for security and verification, however this requires calling multiple times and waiting on hold over 30 minutes, listening to outgoing..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___3942304) MBO Mary Beth O. Billing Specialist > "Everything is interconnected and the more you use it, the better you become at figuring why things happen in TherapyNotes" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6385183) KR Kaye R. Licensed Clinical Psychologist > "Also, it is a major inconvenience that clients cannot reset their own passwords on the portal." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) Kristin H. owner > "Therapy Notes is a great all around EHR/EMR/RCM software." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7128018) JH Jamie H. LPC > "The second is the lack of ease in trying to have a non-therapist or non-therapy related events through the platform." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6142709) JR Jamie R. Psychotherapist, owner > "It is affordable and the features offered are extensive for the price." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6853600) JV Joyce V. Psychologist > "There is an intermittent problem with the speed at which a document may print." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936199) MB Melissa B. Speech-Language Pathologist > "She is obviously an excellent employee and I hope this organization will recognize her and offer an incentive for her exceptional service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269) KC Kimberly C. Owner and therapist > "it does not track external authorization which is highly needed to EAP session" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6278335) TF Tanice F. Clinic Coordinator > "As well, Therapy Notes executives listen to their users, actually inviting suggestions, and then working to implement solutions quickly. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6398602) MB Marie B. Administrative Assistant > "I must say the only thing I have a problem with is posting secondary payments from Medigap insurances. When I post secondary payments, I Type in the..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4801678) DA Damian A. Wellness and outpatient Therapy > "Its very easy to navigate with prompt guidance and guidelines." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7137365) NC Nancy C. Psychotherapist > "No HIPPA-compliant email/texting/phone service offered" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6122273) JB Jennifer B. Counselor > "I like that i didnt have to have 2 separate softwares for behavioral/ mental health" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6690376) ME Mostafa E. Director > "It used to be good when it started now they just seem greedy for cash and up charge for everything with no customer service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6303095) VR Verified Reviewer CEO > "Very easy to keep track of therapy." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7061119) AH Alixandra H. Licensed Mental Health Counselor > "I'm also unable to easily remove past billing on people's billing history that I wasn't yet using therapy notes for billing but was still using you..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4789795) BB Brittany B. Marriage and Family Therapist > "Excellent customer service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7125988) DB Dusty B. Admin Assistant > "Billing has been the most frustrating part which is unfortunate. If I could use a completely different system, I would." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6267986) JM Jessica M. Licensed Professional Counselor > "Overall it’s been great using therapynotes." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) LM Linday M. Director > "There is still no standard for setting up a couple or family as the client. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4815828) [View Reviews](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) ## User interface 4.73 (829) 4.67 (961) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features CounSol.com 25/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/124769/CounSol-com/#features) TherapyNotes, LLC 25/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/118981/TherapyNotes-com/#features) ### Recognition CounSol.com is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to TherapyNotes, LLC ### Deployment & support CounSol.com Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TherapyNotes, LLC Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details CounSol.com - By CounSol.com - Located in United States - Founded in 2011 TherapyNotes, LLC - By TherapyNotes, LLC - Located in United States - Founded in 2012 ## Popular Comparisons [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) vs 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