# Compare TherapyNotes, LLC vs TheraNest 2026 | Capterra > Unsure of what to choose? Check Capterra to compare TheraNest and TherapyNotes, LLC based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/118981-130400/TherapyNotes-com-vs-TheraNest-Mental-Health --- # TheraNest vs TherapyNotes, LLC Features and Cost Comparison Last updated June 11th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TheraNestTherapyNotes, LLC2/4 selected [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.4 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) [## TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.4 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting Price $29.00/month Value-for-Money 4.3 Functionality 4.1 Ease of Use 4.3 Customer Service 4.4 Reviews Sentiment HS KH Based on [1,050 reviews](#user-reviews) Positive 915 Neutral 85 Negative 50 [## TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting Price $69.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [967 reviews](#user-reviews) Positive 911 Neutral 28 Negative 28 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,674 reviews from mental health software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit Feature ratings HIPAA Compliant 4.8 Therapy Notes 4.5 Charting 4.5 EMR/EHR 4.2 Appointment Scheduling 4.3 85%Fit High performer Feature ratings HIPAA Compliant 4.9 Therapy Notes 4.8 Charting 4.7 EMR/EHR 4.7 Appointment Scheduling 4.8 User satisfaction User satisfaction 4.4 User reviews[1,050](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Ease of use 4.3 Functionality 4.1 Value for money 4.3 Customer support 4.4 User satisfaction 4.7 User reviews[967](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $29Per User, Per Month - Free version - Free trial Price starts from $69Per User, Per Month - Free version - Free trial Best for Best for Solo practitioners and group therapy practices, family counseling centers, mental health agencies, social service organizations, faith-based groups, psychology practices, schools, and universities. Best for Psychologists, therapists, psychiatrists, social workers, and mental health professionals. ## User reviews Pros & cons HS Heather S. General Manager > "The client portal offered a convenient and secure way for clients to complete paperwork and communicate with providers. While there were some..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650) AM Antoinette M. Clinical Program Coordinator > "There are a lot of bugs and technical issues- often ones created when an unnecessary update is made- and it has cost our practice time and..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7174530) KH Kamal H. Psychologist > "Scheduling, notes, client information, and billing were all accessible within the same platform, and once I learned where things were, I could..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) AM Antoinette M. Clinical Program Coordinator > "Our practice is unique in that we do not bill insurance, and Theranest is not set up well for those who handle invoices in house." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7174530) LM Lavinia M. Licensed Professional Counselor, Owner > "I like the Standard Note template; I like having access to measures like PHQ9 and GAD7 right above my note for ease of administration during a..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173625) CR Cathlene R. Clinical Director > "Over all it has been good, its getting a bit expensive as every luttle thing like using the ledger now costs so I have to use another way pf..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7114204) HS Heather S. General Manager > "The client portal was another valuable feature, allowing clients to complete forms, access documents, and communicate securely." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650) JC Jaylee C. Owner > "As my business expanded beyond traditional therapy into coaching, education, and digital programs, I found TheraNest wasn’t built for those..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7175272) DJM Dr. Joyce M. Outpatient Therapist > "Having the convenience of speaking with a live person is incredibly valuable, as it allows me to ask questions, receive clear guidance, and..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7178763) IO Irina O. Administrator > "I know you have done a rehaul of the scheduling process - and this is what I've been mostly using in Theranest, but it still is lacking in many..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113521) HS Heather S. General Manager > "The platform made scheduling appointments, maintaining client records, and documenting sessions simple and organized." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650) KH Kamal H. Psychologist > "Some features weren’t where I intuitively expected them to be, and it made the system feel more cumbersome than it needed to be. Once I learned..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) CV Chloe V. Administrative and Billing Assistant > "General Docs folders help keep documents organized, and the staff chat system makes communication easy." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173643) JG Joesy G. Office Manager > "I wish it would save the info automictically sometimes I get going and forget to hit save in the midst of it all and lose everything I typed in!" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177161) JG Joesy G. Office Manager > "it helps me when it comes to keeping track out Billing and Payments and my therapist busy schedules!" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177161) WM Whitney M. Therapist > "Can sometimes struggle with connection issues or items saving if I need to toggle between more than one tab." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115692) MS Melissa S. Operations Director > "I love the subscription model where we pay per client group and not per individual clinicians." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177166) MS Melissa S. Operations Director > "The session/progress notes for the nurse practitioner is very limiting and did not meet our NP's needs." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177166) TH Tyler H. Psychologist > "I also appreciate the new update with booking appointments on a continuous basis, that saves me a lot of time!" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461) AM Antoinette M. Clinical Program Coordinator > "Theranest is not set up well for clients who are in multiple services with multiple fees." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7174530) CW Claire W. Licensed Therapist > "It helps me stay organized with my daily therapy sessions and keeps important tasks on my radar." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110252) TW Tina W. Administrative assistant > "Documents disappearing after saved in file, appointments disappear for no reason therefore our counselors have to save hardcopy since we can't..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7010824) GP Greta P. Psychotherapist > "has all I need--scheduling, reminders, CC billing, superbills, telehealth platform, customizable forms" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___6707726) LW Leslie W. Nurse Practitioner > "I have had many technical issues including difficulty setting default microphone and camera." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173982) DB Dorit B. Therapist > "Scheduling appointments is simple, and I can make changes to my schedule without any hassle." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110228) DNM D'Nicole M. Therapist > "I do not like how this program does not automatically save my work. If I am not saving notes/assessments (short and or long documents)..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6699252) DS Dani S. Assistant Director > "I appreciate the user friendly format on Theranest, as well as the ability to communicate easily with several people simultaneously." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110227) MG Marilyn G. psychotherapist > "the recent "abrupt" change in scheduling, it is counter intuitive, not user friendly for the clinician, overly complicated." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112622) LK Lori K. Director > "I like that the cost is based on the number of clients you're working with as opposed to the number of staff." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112056) Faith L. Therapist > "I have issues with clients not being able to log onto a Telehealth session." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7177301) MT Madison T. Student Clinical Mental Health Counselor > "I think it has helped me a lot and keeps everything in tact for client paperwork and when I need something fast" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117464) KH Kamal H. Psychologist > "Support wasn’t terrible, but it wasn’t consistently reliable either. When I needed help with something time‑sensitive, the response time..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) SG Sarah G. Licensed Professional Counselor > "Theranest has been great for me to schedule and document all of my clients." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113457) CD Chris D. Clinical Director > "I actually got someone today on chat - which is the very first time in the 6 years this has ever happened - and then had to spend literally one..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6415776) LW Leslie W. Nurse Practitioner > "I would also like to be able to order and monitor labs using the platform." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173982) TM Todd M. Psychotherapist > "Im very frustrated that the scrolling features often do not work on my Android phone." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454) HS Heather S. General Manager > "TheraNest's reporting capabilities also provided useful insights into practice operations." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173650) KH Kamal H. Psychologist > "The biggest frustration for me was the number of small but disruptive technical issues." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) MB Marlene B. Independent Contractor > "As a therapist, I think Theranest is easy to use and is clear how to schedule appointments, change appointments, and create and write my notes." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113500) BB Blanche B. Psychotherapist > "Sometimes it is hard to get concise follow up from customer support when I put in a call. " [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113622) KH Kamal H. Psychologist > "Not having to jump between multiple platforms saved time and kept things more organized." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) KH Kamal H. Psychologist > "None of these were catastrophic on their own, but they added up and interrupted my workflow more than I’d like." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) JB Janice B. CPC-I Mental Health Counselor > "I like appointment scheduling, easy-to-use notes, and assessments." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113661) JL Jess L. Clinical Psychologist > "Over the course of 7 years the service has declined, such that the customer service is no longer personal and live, but highly automated and..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___6771390) TH Tyler H. Psychologist > "I appreciate the options to review and resend patient receipts." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7115461) MW Marcia W. LPC > "A few years back TN was a little bit clunky to use moving from screen to screen." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070) DS Dani S. Assistant Director > "My position doesn't require me to use all of the features, but in exploring them, I can tell they are all very user friendly." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110227) SK Sima K. Psychotherapist > "I reached out to the Ensora support team, they could not detect what had happened to those notes…still missing?!!!" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117550) SY Stacey Y. psychotherapist > "easy to navigate, billing is easy, can create standardized forms, can upload documents into client file, agenda and calendar view are helpful,..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6687081) CW Claire W. Licensed Therapist > "Very occasionally there can be minor issues with telehealth sessions." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110252) CV Chloe V. Administrative and Billing Assistant > "I like the updated file organization and clearer navigation." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173643) MS Maria S. LMHC > "They have created a financial loss because of a glitch in their system and are unable to explain why this has occurred and still occasionally..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#SoftwareAdvice___7035866) TM Todd M. Psychotherapist > "Customer service has been professional and attentive they also get back to me in a timely matter that has been a plus." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454) RB Rose B. Counselor > "There are pages (Locus/discharge pages), that are not to be used." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110512) KH Kamal H. Psychologist > "What I liked most about TheraNest was how simple and centralized it made my workflow." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) AD Annmarie D. Therapist > "TheraNest has become a bit difficult to navigate, even though I like the new set up." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7116756) LK Lori K. Director > "I appreciate that the developers send out information about changes made." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112056) LC Laura C. Counselor > "The telehealth platform sometimes experiences difficulties during sessions." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113360) AB Adina B. Owner Aromatherapy Consultant > "I also like the customizable templates for progress notes." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7054286) JZ Jennie Z. CEO and company owner > "One example, the appointment times on my daily agenda were showing appointments in PST and I am in EST, it took almost 8 weeks to resolve." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6716330) AD Annmarie D. Therapist > "The upgrade is easy to manage, however, difficult navigating to the calendar." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7116756) CD Chris D. Clinical Director > "Customer service is "available" but expect to wait for days before they reply back to you - usually asking questions you have already told them..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6415776) MT Madison T. Student Clinical Mental Health Counselor > "It makes my job easier to click on one thing and have it all be there." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7117464) AA Adriana A. LMFT Trainee > "I also find the new billing system less efficient than the previous one." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7111812) DS Deborah S. therapist > "this is the first online platform i have used and like the note and intake ease of writing and all information in one place for clients." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6705525) TM Todd M. Psychotherapist > "After several emails I think it should resolve itself next tax cycle, but this was another weird frustration." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7113454) LW Leslie W. Nurse Practitioner > "AI notes are very helpful with daily charting." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173982) NG Natalie G. Owner, Licensed Clinical Mental Health Counselor Supervisor, Licensed Clinical Addiction Specialist > "Getting support when something is going wrong can be a bit tedious." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173602) MW Marcia W. LPC > "TheraNest was a great choice for my first EHR system when I opened my own practice." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7118070) KR Kendra R. LPCC, RN > "New clients cannot do their intake paperwork on a smartphone ( or they try and are not able to fully submit it)." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6689756) JV Jacob V. Community Support > "For example when scheduling appointments its very basic and easy to run through and communicating and sumbiting documents and progress notes is..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6693717) KH Kamal H. Psychologist > "Billing worked, but it wasn’t as seamless as I wanted." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7149841) BM Brazola M. Medical Assistant > "Flexible pricing, it is good for smaller businesses." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7081690) ZG Zuzanna G. Mental Health Therapist > "I hate the new feature with copying notes from last appointment where it copies the last appt's time!" [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6705479) MG Marilyn G. psychotherapist > "Up until the recent change in what appears to be scheduling, I thought it was great. " [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7112622) NG Natalie G. Owner, Licensed Clinical Mental Health Counselor Supervisor, Licensed Clinical Addiction Specialist > "I feel like I have to explain the issue multiple times before the issue is understood." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7173602) VW Victoria W. COTA > "I feel like Ensora Health is very easy to use, easy to schedule and edit appointments, and is easy to help manage and streamline workflow for..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7007283) DH Denae H. LMSW > "I about changed EMR systems due to this same problem! If it were not for help from \[sensitive content hidden\] in the billing to help me many..." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___6699348) CR Cynthia R. Therapist > "We just enjoy its accessibility on our phones." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7110142) AA Adriana A. LMFT Trainee > "As a trainee, I initially felt nervous about having to learn and navigate a new system." [See full review](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#Capterra___7111812) [View Reviews](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) LM Luis M. Psychiatric APRN > "Great Customer services. As all platofrms needs some improvement in the front end of the platform and also ability to have more customizable notes" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7173629) Michelle G. Therapist > "What makes this particularly concerning is that these claims were marked as successfully sent within the system, creating the impression they had been..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) Irina R. Psychologist > "I recently began using the AI feature for note writing as it saves me a lot of time and works very well." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7151373) Michelle G. Therapist > "Due to a clearinghouse error affecting claims submitted through the TherapyNotes system, multiple claims were never received by the payer, resulting..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) LM Luis M. Psychiatric APRN > "Great EMR , great support, just wish that features for a prescriber provider are improved as fast feature for therapist." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7173629) JM Jessica M. Licensed Professional Counselor > "The most frustrating thing is that the program can be glitchy for the video conferencing, so I do have to have a back up alternative link for clients." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) BH Bhumi H. Operations Specialist > "Therapynotes was great for our team because it provided functions like appointment scheduling and notes for appointments." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) Michelle G. Therapist > "We received an email in February 2026, but after speaking with another TherapyNotes user, I learned she did not receive any notification or the fax..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) VR Verified Reviewer Digital Marketer > "Managing intake forms is very easy and integraes well with our native CRM." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7146419) Michelle G. Therapist > "Claims were marked as sent but never transmitted due to a clearinghouse error, resulting in over $2,000 in lost reimbursement." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) Ali R. LMFT > "Also, I learned that they can handle my Medicare billing which I had no idea about." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135) DK Darcie K. HIM Director > "tracking and reporting for missed appointments is extremely difficult, billing secondary insurances is not an easy process, areas for notes and memos..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431) AK Alexander K. Counsellor > "This makes it really easy to access them whenever I need to and it also allows me to quickly filter through them to find any specific note I need to..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514) Michelle G. Therapist > "The issue was not identified in time, and I was required to manually reconstruct and fax claims." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) HM Heather M. Online Platform Coordinator > "We have never had any trouble teaching a new employee how to schedule, they have always caught on within minutes." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7122175) Michelle G. Therapist > "By the time the issue was identified, the claims had fallen outside the payer’s timely filing window." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) BM Bridget M. Owner > "I love that Therapy Notes is user friendly interface that saves time and makes it easier for my staff to learn and navigate especially with having..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6576984) BH Bhumi H. Operations Specialist > "The mobile app is good however in order to see the full overview you still have to use the website so the app is a bit useless." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) MIN Maria I. N. Admin > "Customer service makes all the difference when you can talk with someone." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7168453) Irina R. Psychologist > "Also, sometimes the connectivity is not working, but that has been a minor issue." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7151373) JM Jessica M. Licensed Professional Counselor > "It is a simple EHR that is easy to navigate and keep notes organized." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) Michelle G. Therapist > "At this point, the continued back-and-forth over a clear service failure, without acknowledgment of responsibility, is unreasonable." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) NA Nneka A. Member > "What i like most is the features are very easy to navigate it.its very detailed and comprehensive to use." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7160255) ML Mika L. Biller > "It doesn't allow you to add a new intake appointment for EAP services." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044) AW Ashley W. Owner > "I’ve been a user for over a decade, and TherapyNotes has supported the growth of my group practice seamlessly." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) Michelle G. Therapist > "Support staff were initially courteous, but communication became increasingly vague and, at times, evasive." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) JE John E. Sole Proprietor > "The note templates are easy to follow and can be easily customized. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7100555) HHW Hsiang-Hua W. therapist > "I don't love the fast I need to pay over 70 dollars after tax per month just to use this." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7173891) SS Shaquita S. CEO PMHNP > "You can add multiple locations if you practice in more than one place which is really neat." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786) BH Bhumi H. Operations Specialist > "We did find that some features could not be customized for specialized documenation." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) AW Ashley W. Owner > "The price is fair for the amount of functionality, reliability, and support included." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) AK Alexander K. Counsellor > "Writing case notes was something that used to take a long time and required me to create a whole new note every time. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514) SS Shaquita S. CEO PMHNP > "I loved the integration of telehealth into the system and the charting template." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786) PB Paige B. Sole Proprietor and Counselor > "Hidden costs, random debits from my intended deposits, no customer care or loyalty at all" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6387711) MB Melissa B. Speech-Language Pathologist > "Her customer service alone is reason enough for me to continue my TherapyNotes subscription." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269) TW Tiffany W. Director of Operations > "With my schedule being as busy as it is, it was hard for me to transition from my current EHR because of the steep learning curve." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6636699) MLB Mary Lou B. LPC > "Excellent in friendly and knowledgeable support services, set up to keep me compliant, helpful portal forms (which they keep adding to, recently..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6172387) Michelle G. Therapist > "Communication around this issue was also inconsistent." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) KR Kaye R. Licensed Clinical Psychologist > "Excellent and quick telephone customer service with an expansive hours of operation, ease of insurance billing, simple design that is easy to follow,..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) AH Amands H. APRN, Medication provider > "Sending prescriptions is a nightmare, the tab to aend prescriptions will disappear and then reappear and then that tab takes 2-3 minutes to load." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6304059) RP Rebekah P. Instructor, Counselor > "It is quite comprehensive, and the free version allows access to several functions." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6651965) KR Kaye R. Licensed Clinical Psychologist > "Clients must contact an administrator in order to reset their own password; there is no reason this should be the case. When using a Telehealth..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) ET Ellie T. Owner, Psychologist > "I find the charting to be very user-friendly, and, if you're billing insurance, they include within their documentation everything that insurance..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6119886) AH Amanda H. APRN, CNM, PMHNP-BC > "There is no patient messaging system as most medication providers have for patients, this just means pt have to contact via email and another internet..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6150057) WT Walterson T. Therapist > "I like how templates for notes are transferable to subsequent notes" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6492380) MIN Maria I. N. Admin > "There is nothing I can't like about therapy notes." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7168453) NS Nina S. Owner > "I've been using TherapyNotes since I opened my private practice and have been extremely happy with it, especially in the past couple of years since..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6139512) DK Darcie K. HIM Director > "Reports and data collection is almost non existent." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431) TG Tara G. Co-Founder, Co-Owner, Operator, SLP > "The organization of the system was helpful in maintaining patient records." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6697421) EF Emily F. Owner > "It requires a lot of steps to send them via paper when certain insurance companies won't allow for electronic submission." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4981371) AP Amy P. Mental Health Therapist > "Anytime I have had trouble with billing or questions about anything TherapyNotes responds within 24 hours. When I reduced my client load to less..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4957629) BS Bridget S. LMFT > "Every once in a while the text reminder function doesn't work and I wish there was a way to get that money back or prove it a reminder didn't send." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6186252) AW Ashley W. Owner > "The client portal is straightforward and easy for clients to use, with very few issues on their end." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) KR Kaye R. Licensed Clinical Psychologist > "Sometimes there is excessive clicking; I dislike that there is no one-click option to charge all/multiple copays for all clients at the end of the day." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) ID Ilissa D. Therapist > "I can easily send things to my clients in this virtual day and age." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6660177) Desiree G. Peer Support Worker > "Just a little more pricey than some of the other products that are the same as this." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6677514) Ali R. LMFT > "was so patient with me and addressed each question I had." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135) LP Lois P. Admin and therapist > "The new change with the treatment plans/some infrequent issues that catch me off guard and I need to call for assist with - mostly with billing" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6165417) MBO Mary Beth O. Billing Specialist > "Everything is interconnected and the more you use it, the better you become at figuring why things happen in TherapyNotes" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6385183) KR Kaye R. Licensed Clinical Psychologist > "This has proven to be an issue numerous times when the client needed to contact me to resend their link to access the portal." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) Kristin H. owner > "Therapy Notes is a great all around EHR/EMR/RCM software." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7128018) RT Rocky T. Intake Coordinator > "When switching from ZOOM to TN Telehealth, it has felt a bit clunky with multiple A/V issues." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6128813) AW Ashley W. Owner > "Their support team is responsive, knowledgeable, and genuinely cares about helping users." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) JH Julie H. Therapist > "I am all for security and verification, however this requires calling multiple times and waiting on hold over 30 minutes, listening to outgoing..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___3942304) JR Jamie R. Psychotherapist, owner > "It is affordable and the features offered are extensive for the price." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6853600) KR Kaye R. Licensed Clinical Psychologist > "Also, it is a major inconvenience that clients cannot reset their own passwords on the portal." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) MB Melissa B. Speech-Language Pathologist > "She is obviously an excellent employee and I hope this organization will recognize her and offer an incentive for her exceptional service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269) JH Jamie H. LPC > "The second is the lack of ease in trying to have a non-therapist or non-therapy related events through the platform." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6142709) TF Tanice F. Clinic Coordinator > "As well, Therapy Notes executives listen to their users, actually inviting suggestions, and then working to implement solutions quickly. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6398602) JV Joyce V. Psychologist > "There is an intermittent problem with the speed at which a document may print." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936199) DA Damian A. Wellness and outpatient Therapy > "Its very easy to navigate with prompt guidance and guidelines." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7137365) KC Kimberly C. Owner and therapist > "it does not track external authorization which is highly needed to EAP session" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6278335) JB Jennifer B. Counselor > "I like that i didnt have to have 2 separate softwares for behavioral/ mental health" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6690376) MB Marie B. Administrative Assistant > "I must say the only thing I have a problem with is posting secondary payments from Medigap insurances. When I post secondary payments, I Type in the..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4801678) BB Brittany B. Marriage and Family Therapist > "Excellent customer service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7125988) NC Nancy C. Psychotherapist > "No HIPPA-compliant email/texting/phone service offered" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6122273) JM Jessica M. Licensed Professional Counselor > "Overall it’s been great using therapynotes." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) ME Mostafa E. Director > "It used to be good when it started now they just seem greedy for cash and up charge for everything with no customer service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6303095) HR Heather R. Therapist > "TherapyNotes has amazing customer service!" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7038450) AH Alixandra H. Licensed Mental Health Counselor > "I'm also unable to easily remove past billing on people's billing history that I wasn't yet using therapy notes for billing but was still using you..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4789795) [View Reviews](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) ## User interface 4.36 (1,050) 4.67 (967) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important API 120 Important TheraNest 29/35 - Activity Dashboard - AI Copilot - API - Appointment Scheduling - Calendar Management - Charting - Claims Management - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - Employee Management - EMR/EHR - E-Prescribing - For Group Therapy - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Invoice Management - Lab Integration - Medical Billing - Medication Management - Mobile Access - Outcome Assessment Tools - Patient Portal - Reporting & Statistics - Role-Based Permissions - Secure Messaging - Teletherapy - Template Management - Therapy Notes - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/130400/TheraNest-Mental-Health/#features) TherapyNotes, LLC Top features 32/35 - Activity Dashboard - AI Copilot - API - Appointment Scheduling - Calendar Management - Charting - Claims Management - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - Employee Management - EMR/EHR - E-Prescribing - For Group Therapy - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Invoice Management - Lab Integration - Medical Billing - Medication Management - Mobile Access - Outcome Assessment Tools - Patient Portal - Reporting & Statistics - Role-Based Permissions - Secure Messaging - Teletherapy - Template Management - Therapy Notes - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/118981/TherapyNotes-com/#features) ### Recognition No recognitions have been awarded to TheraNest TherapyNotes, LLC is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support TheraNest Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TherapyNotes, LLC Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details TheraNest - By Ensora Health - Located in United States - Founded in 2010 TherapyNotes, LLC - By TherapyNotes, LLC - Located in United States - Founded in 2012 ## Popular Comparisons [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $29/month Price $0 4.1 Features 4.3 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130400-195467/TheraNest-Mental-Health-vs-Care-Patron) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $69/month Price $0 4.5 Features 4.3 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/118981-195467/TherapyNotes-com-vs-Care-Patron) [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $29/month Price Contact vendor for pricing 4.1 Features 4.8 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-130400/EHR-YOUR-WAY-vs-TheraNest-Mental-Health) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $69/month Price Contact vendor for pricing 4.5 Features 4.8 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-118981/EHR-YOUR-WAY-vs-TherapyNotes-com) [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $29/month Price $49/month 4.1 Features 4.3 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130400-130710/TheraNest-Mental-Health-vs-SimplePractice) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $69/month Price $49/month 4.5 Features 4.3 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/118981-130710/TherapyNotes-com-vs-SimplePractice) [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $29/month Price Contact vendor for pricing 4.1 Features 4.4 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/130400-180899/TheraNest-Mental-Health-vs-Alleva) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $69/month Price Contact vendor for pricing 4.5 Features 4.4 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/118981-180899/TherapyNotes-com-vs-Alleva) [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) $29/month Price $54/month 4.1 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/130400-178984/TheraNest-Mental-Health-vs-Jane-App) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/) $69/month Price $54/month 4.5 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118981-178984/TherapyNotes-com-vs-Jane-App) [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.36 (1,050)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) $29/month Price $49.95/month 4.1 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124769-130400/CounSol-com-vs-TheraNest-Mental-Health) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (967)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) $69/month Price $49.95/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118981-124769/TherapyNotes-com-vs-CounSol-com)