# Compare TherapyNotes, LLC vs Kipu 2026 | Capterra > Unsure of what to choose? Check Capterra to compare TherapyNotes, LLC and Kipu based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/118981-156391/TherapyNotes-com-vs-Kipu-EMR --- # TherapyNotes, LLC vs Kipu Features and Cost Comparison Last updated March 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TherapyNotes, LLCKipu2/4 selected [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.7 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) [## TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting Price $59.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [962 reviews](#user-reviews) Positive 906 Neutral 28 Negative 28 [## Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.7 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [217 reviews](#user-reviews) Positive 204 Neutral 8 Negative 5 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Features in Mental Health EHR Software 25 / 33 Best performer 30 / 33 Only Kipu - Customizable Reports - For Substance Abuse Therapy - Medication Alerts/Warnings User satisfaction User satisfaction 4.7 User reviews[962](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.6 Customer support 4.7 User satisfaction 4.7 User reviews[217](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.6 Customer support 4.6 Price starts from Price starts from $59Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Psychologists, therapists, psychiatrists, social workers, and mental health professionals. Best for Kipu serves multi-provider enterprise addiction treatment, SUD, behavioral health, and eating disorder centers with comprehensive EMR, CRM, and RCM solutions. ## User reviews Pros & cons BH Bhumi H. Operations Specialist > "Therapynotes was great for our team because it provided functions like appointment scheduling and notes for appointments." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) Michelle G. Therapist > "What makes this particularly concerning is that these claims were marked as successfully sent within the system, creating the impression they had..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) VR Verified Reviewer Digital Marketer > "Managing intake forms is very easy and integraes well with our native CRM." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7146419) Michelle G. Therapist > "Due to a clearinghouse error affecting claims submitted through the TherapyNotes system, multiple claims were never received by the payer, resulting..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AW Ashley W. Owner > "I’ve been a user for over a decade, and TherapyNotes has supported the growth of my group practice seamlessly." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) JM Jessica M. Licensed Professional Counselor > "The most frustrating thing is that the program can be glitchy for the video conferencing, so I do have to have a back up alternative link for clients." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) Ali R. LMFT > "Also, I learned that they can handle my Medicare billing which I had no idea about." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135) Michelle G. Therapist > "We received an email in February 2026, but after speaking with another TherapyNotes user, I learned she did not receive any notification or the fax..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AW Ashley W. Owner > "The price is fair for the amount of functionality, reliability, and support included." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) Michelle G. Therapist > "Claims were marked as sent but never transmitted due to a clearinghouse error, resulting in over $2,000 in lost reimbursement." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AK Alexander K. Counsellor > "This makes it really easy to access them whenever I need to and it also allows me to quickly filter through them to find any specific note I need to..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514) DK Darcie K. HIM Director > "tracking and reporting for missed appointments is extremely difficult, billing secondary insurances is not an easy process, areas for notes and memos..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431) HM Heather M. Online Platform Coordinator > "We have never had any trouble teaching a new employee how to schedule, they have always caught on within minutes." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7122175) ML Mika L. Biller > "It doesn't allow you to add a new intake appointment for EAP services." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044) BM Bridget M. Owner > "I love that Therapy Notes is user friendly interface that saves time and makes it easier for my staff to learn and navigate especially with having..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6576984) Michelle G. Therapist > "The issue was not identified in time, and I was required to manually reconstruct and fax claims." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AW Ashley W. Owner > "The client portal is straightforward and easy for clients to use, with very few issues on their end." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) Michelle G. Therapist > "By the time the issue was identified, the claims had fallen outside the payer’s timely filing window." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) JM Jessica M. Licensed Professional Counselor > "It is a simple EHR that is easy to navigate and keep notes organized." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) BH Bhumi H. Operations Specialist > "The mobile app is good however in order to see the full overview you still have to use the website so the app is a bit useless." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) AW Ashley W. Owner > "Their support team is responsive, knowledgeable, and genuinely cares about helping users." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) Michelle G. Therapist > "At this point, the continued back-and-forth over a clear service failure, without acknowledgment of responsibility, is unreasonable." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) JE John E. Sole Proprietor > "The note templates are easy to follow and can be easily customized. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7100555) Michelle G. Therapist > "Support staff were initially courteous, but communication became increasingly vague and, at times, evasive." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) SS Shaquita S. CEO PMHNP > "You can add multiple locations if you practice in more than one place which is really neat." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786) BH Bhumi H. Operations Specialist > "We did find that some features could not be customized for specialized documenation." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) SS Shaquita S. CEO PMHNP > "I loved the integration of telehealth into the system and the charting template." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786) AK Alexander K. Counsellor > "Writing case notes was something that used to take a long time and required me to create a whole new note every time. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514) MB Melissa B. Speech-Language Pathologist > "Her customer service alone is reason enough for me to continue my TherapyNotes subscription." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269) PB Paige B. Sole Proprietor and Counselor > "Hidden costs, random debits from my intended deposits, no customer care or loyalty at all" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6387711) MLB Mary Lou B. LPC > "Excellent in friendly and knowledgeable support services, set up to keep me compliant, helpful portal forms (which they keep adding to, recently..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6172387) TW Tiffany W. Director of Operations > "With my schedule being as busy as it is, it was hard for me to transition from my current EHR because of the steep learning curve." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6636699) KR Kaye R. Licensed Clinical Psychologist > "Excellent and quick telephone customer service with an expansive hours of operation, ease of insurance billing, simple design that is easy to follow,..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) Michelle G. Therapist > "Communication around this issue was also inconsistent." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) BB Brenda B. LPCC, ATR, LSAA > "I love the support whenever I have an issue,e big or small." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881) AH Amands H. APRN, Medication provider > "Sending prescriptions is a nightmare, the tab to aend prescriptions will disappear and then reappear and then that tab takes 2-3 minutes to load." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6304059) BB Brenda B. LPCC, ATR, LSAA > "I have been working with therapy notes for the past 4 years and have found it to be the best platform to use." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881) KR Kaye R. Licensed Clinical Psychologist > "Clients must contact an administrator in order to reset their own password; there is no reason this should be the case. When using a Telehealth..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) NM Nancy M. Licensed Professional Counselor > "Therapy Notes allows me as an independent provider to feel secure in maintaining compliancy, securing PHI, and obtaining routine consents as needed." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4811773) AH Amanda H. APRN, CNM, PMHNP-BC > "There is no patient messaging system as most medication providers have for patients, this just means pt have to contact via email and another..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6150057) AW Ashley W. Owner > "TherapyNotes delivers strong value." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) DK Darcie K. HIM Director > "Reports and data collection is almost non existent." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431) RP Rebekah P. Instructor, Counselor > "It is quite comprehensive, and the free version allows access to several functions." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6651965) EF Emily F. Owner > "It requires a lot of steps to send them via paper when certain insurance companies won't allow for electronic submission." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4981371) ET Ellie T. Owner, Psychologist > "I find the charting to be very user-friendly, and, if you're billing insurance, they include within their documentation everything that insurance..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6119886) BS Bridget S. LMFT > "Every once in a while the text reminder function doesn't work and I wish there was a way to get that money back or prove it a reminder didn't send." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6186252) WT Walterson T. Therapist > "I like how templates for notes are transferable to subsequent notes" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6492380) KR Kaye R. Licensed Clinical Psychologist > "Sometimes there is excessive clicking; I dislike that there is no one-click option to charge all/multiple copays for all clients at the end of the..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) ML Mika L. Biller > "Easy to understand, learning and operating the schedule is simple." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044) LM Linday M. Director > "We can now use the group therapy option, but that means duplicating progress notes which is not our favorite activity anyway. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4815828) NS Nina S. Owner > "I've been using TherapyNotes since I opened my private practice and have been extremely happy with it, especially in the past couple of years since..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6139512) Desiree G. Peer Support Worker > "Just a little more pricey than some of the other products that are the same as this." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6677514) TG Tara G. Co-Founder, Co-Owner, Operator, SLP > "The organization of the system was helpful in maintaining patient records." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6697421) LP Lois P. Admin and therapist > "The new change with the treatment plans/some infrequent issues that catch me off guard and I need to call for assist with - mostly with billing" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6165417) AP Amy P. Mental Health Therapist > "Anytime I have had trouble with billing or questions about anything TherapyNotes responds within 24 hours. When I reduced my client load to less..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4957629) KR Kaye R. Licensed Clinical Psychologist > "This has proven to be an issue numerous times when the client needed to contact me to resend their link to access the portal." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) ID Ilissa D. Therapist > "I can easily send things to my clients in this virtual day and age." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6660177) RT Rocky T. Intake Coordinator > "When switching from ZOOM to TN Telehealth, it has felt a bit clunky with multiple A/V issues." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6128813) Ali R. LMFT > "was so patient with me and addressed each question I had." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135) JH Julie H. Therapist > "I am all for security and verification, however this requires calling multiple times and waiting on hold over 30 minutes, listening to outgoing..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___3942304) MBO Mary Beth O. Billing Specialist > "Everything is interconnected and the more you use it, the better you become at figuring why things happen in TherapyNotes" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6385183) KR Kaye R. Licensed Clinical Psychologist > "Also, it is a major inconvenience that clients cannot reset their own passwords on the portal." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) Kristin H. owner > "Therapy Notes is a great all around EHR/EMR/RCM software." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7128018) JH Jamie H. LPC > "The second is the lack of ease in trying to have a non-therapist or non-therapy related events through the platform." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6142709) JR Jamie R. Psychotherapist, owner > "It is affordable and the features offered are extensive for the price." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6853600) JV Joyce V. Psychologist > "There is an intermittent problem with the speed at which a document may print." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936199) MB Melissa B. Speech-Language Pathologist > "She is obviously an excellent employee and I hope this organization will recognize her and offer an incentive for her exceptional service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269) KC Kimberly C. Owner and therapist > "it does not track external authorization which is highly needed to EAP session" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6278335) TF Tanice F. Clinic Coordinator > "As well, Therapy Notes executives listen to their users, actually inviting suggestions, and then working to implement solutions quickly. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6398602) MB Marie B. Administrative Assistant > "I must say the only thing I have a problem with is posting secondary payments from Medigap insurances. When I post secondary payments, I Type in the..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4801678) DA Damian A. Wellness and outpatient Therapy > "Its very easy to navigate with prompt guidance and guidelines." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7137365) NC Nancy C. Psychotherapist > "No HIPPA-compliant email/texting/phone service offered" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6122273) JB Jennifer B. Counselor > "I like that i didnt have to have 2 separate softwares for behavioral/ mental health" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6690376) ME Mostafa E. Director > "It used to be good when it started now they just seem greedy for cash and up charge for everything with no customer service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6303095) VR Verified Reviewer CEO > "Very easy to keep track of therapy." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7061119) AH Alixandra H. Licensed Mental Health Counselor > "I'm also unable to easily remove past billing on people's billing history that I wasn't yet using therapy notes for billing but was still using you..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4789795) BB Brittany B. Marriage and Family Therapist > "Excellent customer service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7125988) DB Dusty B. Admin Assistant > "Billing has been the most frustrating part which is unfortunate. If I could use a completely different system, I would." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6267986) JM Jessica M. Licensed Professional Counselor > "Overall it’s been great using therapynotes." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) LM Linday M. Director > "There is still no standard for setting up a couple or family as the client. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4815828) [View Reviews](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) VR Verified Reviewer Admin > "Kipu is very well designed for behavioral health and addiction treatment settings, which makes documentation, scheduling, and..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7128460) Jacob B. Clinical Director > "However, the lack of intuitive task management and integration features often complicated daily workflows, requiring workarounds..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714) VR Verified Reviewer Admin > "It’s a powerful and flexible system that does a great job supporting behavioral health workflows and improving organization-wide..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7128460) MS Michael S. Office Manager > "Also, we run 3 different Kipu setups and cannot transfer charts between the systems." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324087) Jacob B. Clinical Director > "Robust Billing Sweeps: Kipu excels in its billing sweeps feature, which streamlines the process of identifying and processing..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714) Jacob B. Clinical Director > "The treatment plan module was particularly underutilized due to its complexity." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714) Jacob B. Clinical Director > "Extensive Customization Options: The platform allows for nearly limitless customization of the instance and documents, enabling..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714) VR Verified Reviewer CDCA > "At least a couple times a week it lags really bad." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7063599) JB Jacqui B. Clinical director > "Their customer service is great is you have a support member assigned to you. If not, you have access to customize and..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7123904) PW Paul W. Peer Recovery Support Specialist > "Sometimes when entering data in the text fields (i.e., the dates), if I switch to another box before the box updates and start..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559) VR Verified Reviewer Admin > "Overall, it’s a comprehensive, all-in-one system that supports both clinical and administrative needs." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7128460) RG Rachel G. Therapist > "Kipu doesn’t do this - Calendar will suddenly stop working and won't allow me to push buttons or choose time of service without..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500) VR Verified Reviewer CDCA > "Very good about selecting whom has access to what." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7063599) RB Rebecca B. APRN > "i dont like how certain labs arent labeled and you have to click through every one to look for something specific." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334928) HN Hassam N. operations manager > "It a a simple platform that made us capable of dealing with our regular tasks efficiently and to manage almost all of our data..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955881) LG Lauri G. Teacher > "The information tabs can get confusing at times." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6330462) JG John G. Support staff > "The thing I like most about KIPU is, I am able to input and store all the critical information that I need to keep without..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4970378) VB Van B. Associate Therapist > "For instance, in order to diagnose/create a treatment plan for an anger problem I would have to choose between a diagnosis that..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955074) GY Gordon Y. Clinical Addictions Counsellor > "I like to ease of use and it's ability to collect and manage a large amount of data on each client." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334740) JB Jack B. Recovery Coach > "Once you went to saw him unless you’re an admin, you can’t fix it if you made a mistake" [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324167) AB Angel B. Office Manager > "KIPU is simple to use and provides you will a help tab the gives you detailed instruction on how too." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324048) JM Jennilyn M. RN Guided Imagery Hypnotherapist > "I frequently have to reset my password and I get frustrated" [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6329571) RB Rachel B. Mental Health Therapist > "I like how easily accessible documentation is in Kipu also being able to have patients be able to complete documentation in real..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954687) TN Tawana N. Peer Support Specialist > "It can be slow at times bringing up our clients name." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6336699) JA Judy A. Addiction Therapist > "Kipu allows for good tracking of clients and optimal connection with other team members on their progress." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964035) KR Kristi R. Director of Training > "Features do not work, system down fairly often." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6335019) KF Ken F. Child Care Administrator > "After a two-month "learning curve," I was able to appreciate all of the everyday benefits of the KIPU EMR." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6339979) RG Rachel G. Therapist > "I could honestly go on for days about why I don’t like this software but the biggest part is the lie of them calling themselves..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500) AF Allison F. Behavioral Health Technician > "I have used KIPU for over 2 years, and have never had any issues navigating the system of data entry." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324040) SR Sarah R. Registered Nurse > "Just ok but could use some improvement from a nursing point of view." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6571338) KW Keesha W. Behavior Health Technician > "It has everything I need to assist in helping the clients" [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6323999) RH Richard H. Therapist > "I find that the system can time out in the middle of sessions and the information that was added gets lost." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954669) KF Ken F. Child Care Administrator > "It's everything you want in an electronic medical program. " [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6339979) AR Amy R. Clinical Supervisor > "There is no option for task alerts for deadlines or daily reminders." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954826) PW Paul W. Peer Recovery Support Specialist > "Being able to access clients' data using partial matches as well as first and last names has helped." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559) RG Rachel G. Therapist > "Several things I’ve asked for Kipu responds with “Kipu doesn’t support this feature at this time” and it’s simple things that..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500) SR Sarah R. Registered Nurse > "It looks modern and is not a "cluttered" program." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6571338) NN Nicole N. Recovery Coach > "It asks you to change your password quite often and it becomes a hassle when trying to reset it." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954941) SV Stephanie V. Kentucky Peer Support Specialist > "Kipu makes it very easy to enter my notes for my required daily documentation for groups and individual notes." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955277) LP Lucas P. Director of Operations > "We haven't had to use customer service very often in the last two years, but we have switched account reps a couple times, which..." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954712) EO Erica O. HR > "For me as an admin person, I really love Kipu." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7000326) EV Eric V. Substance abuse counselor > "It buffers and does not save and updates are not shown" [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4978643) JH Joseph H. Clinical Director > "Generally, KIPU has been great- it has the functionality that we need, and the options are fairly easy to get used to." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334733) AI Albert I. Treatment Technician > "Nothing at this time. When I first started using it the page didn't update as quickly as it does now." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954627) TH Tracy H. Utilization Review > "They make it easy to organize our forms and clinical needed to keep track of our patients medical records." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4977196) PW Paul W. Peer Recovery Support Specialist > "In the previous application we were using, we were regularly experiencing technical difficulties including outages." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559) TE Tammy E. Executive Director > "The set up is easy, writing notes is 5 minutes or less." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6328634) TM Titus M. Admin > "They just want your money ." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6466378) UI Ugochi I. Nurse Practitioner > "Easy to navigate the dashboard and find patients." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6808268) AS Amanda S. Behavioral health tech > "Sometimes it freezes and will lock up. And it logs you out frequently" [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4970784) LS Leah S. Primary Therapist > "It assists me in making timely notes and effective treatment plans." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4976348) HO Hope O. Therapist > "I do not like all the documentation that we have to do but Kipu makes it easier to navigate" [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964925) DR Daniel R. Program Director > "I like the ability to toggle between patients quickly and access multiple programs." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964177) DR Daniel R. Program Director > "Forms being deleted after being kicked off." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964177) TB Teresa B. Adult Peer Support Specialist > "I love that Kipu is so organized. " [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6330245) JP Joanne P. Billing Specialist > "Can't see scanned Insurance card." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4976467) GW Glenn W. Clinical Therapist > "I have had no issues with KIPU since we began using it." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324038) MM Miguel M. Treatment technician > "I don't really like that you have to change your password every so often." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954743) MV Morgan V. Behavioral health technician > "KiPu allows us to properly document client interactions" [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964239) VH Veronica H. AMFT > "I have yet to run into any issues worth reporting here" [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964922) BM Barbara M. LVN > "Love it very similar to PCC easy to teach to non staff nurses" [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324443) DG Duranda G. Medical receptionist > "I wish it worked with ease as some other EMRS it doesn’t help verify the insurance like some does and to help identify copays." [See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___3391116) [View Reviews](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) ## User interface 4.67 (962) [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/) 4.69 (217) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features TherapyNotes, LLC 25/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/118981/TherapyNotes-com/#features) Kipu Top features 30/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/156391/Kipu-EMR/#features) ### Recognition No recognitions have been awarded to TherapyNotes, LLC No recognitions have been awarded to Kipu ### Deployment & support TherapyNotes, LLC Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Kipu Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details TherapyNotes, LLC - By TherapyNotes, LLC - Located in United States - Founded in 2012 Kipu - By Kipu Systems - Located in United States - Founded in 2012 ## Popular Comparisons [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $59/month Price $0 4.5 Features 4.3 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/118981-195467/TherapyNotes-com-vs-Care-Patron) [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.69 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) vs [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) Contact vendor for pricing Price $59/month 4.6 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/73807-156391/BestNotes-vs-Kipu-EMR) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $59/month Price Contact vendor for pricing 4.5 Features 4.8 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-118981/EHR-YOUR-WAY-vs-TherapyNotes-com) [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.69 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.4 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/156391-180899/Kipu-EMR-vs-Alleva) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $59/month Price $49/month 4.5 Features 4.3 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/118981-130710/TherapyNotes-com-vs-SimplePractice) [Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.69 (217)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.8 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-156391/EHR-YOUR-WAY-vs-Kipu-EMR) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) $59/month Price $29/month 4.5 Features 4.1 4.7 Ease of Use 4.3 [View full 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