# Compare TherapyNotes, LLC vs Kipu 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare TherapyNotes, LLC and Kipu based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/118981-156391/TherapyNotes-com-vs-Kipu-EMR

---

# TherapyNotes, LLC vs Kipu Features and Cost Comparison

Last updated March 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TherapyNotes, LLCKipu2/4 selected

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

[Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.7 (213)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

[## TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [955 reviews](#user-reviews)

Positive

899

Neutral

28

Negative

28

[## Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)[4.7 (213)](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.7

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

JB

Based on [213 reviews](#user-reviews)

Positive

201

Neutral

8

Negative

4

What’s your intended use case?

## Summary

* * *

Features in Mental Health EHR Software

25 / 33

Best performer

30 / 33

Only Kipu

-   Customizable Reports
-   For Substance Abuse Therapy
-   Medication Alerts/Warnings

User satisfaction

User satisfaction

4.7

User reviews[955](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.7

User reviews[213](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

$59Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Psychologists, therapists, psychiatrists, social workers, and mental health professionals.

Best for

Kipu serves multi-provider enterprise addiction treatment, SUD, behavioral health, and eating disorder centers with comprehensive EMR, CRM, and RCM solutions.

## User reviews

Pros & cons

BH

Bhumi H.

Operations Specialist

> "Therapynotes was great for our team because it provided functions like appointment scheduling and notes for appointments."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987)

Michelle G.

Therapist

> "What makes this particularly concerning is that these claims were marked as successfully sent within the system, creating the impression they had..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

AW

Ashley W.

Owner

> "I’ve been a user for over a decade, and TherapyNotes has supported the growth of my group practice seamlessly."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

Michelle G.

Therapist

> "Due to a clearinghouse error affecting claims submitted through the TherapyNotes system, multiple claims were never received by the payer, resulting..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

Ali R.

LMFT

> "Also, I learned that they can handle my Medicare billing which I had no idea about."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135)

JM

Jessica M.

Licensed Professional Counselor

> "The most frustrating thing is that the program can be glitchy for the video conferencing, so I do have to have a back up alternative link for clients."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330)

AW

Ashley W.

Owner

> "The price is fair for the amount of functionality, reliability, and support included."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

Michelle G.

Therapist

> "We received an email in February 2026, but after speaking with another TherapyNotes user, I learned she did not receive any notification or the fax..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

MB

Melissa B.

Speech-Language Pathologist

> "Her customer service alone is reason enough for me to continue my TherapyNotes subscription."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269)

Michelle G.

Therapist

> "Claims were marked as sent but never transmitted due to a clearinghouse error, resulting in over $2,000 in lost reimbursement."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

AK

Alexander K.

Counsellor

> "This makes it really easy to access them whenever I need to and it also allows me to quickly filter through them to find any specific note I need to..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514)

DK

Darcie K.

HIM Director

> "tracking and reporting for missed appointments is extremely difficult, billing secondary insurances is not an easy process, areas for notes and memos..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431)

BM

Bridget M.

Owner

> "I love that Therapy Notes is user friendly interface that saves time and makes it easier for my staff to learn and navigate especially with having..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6576984)

ML

Mika L.

Biller

> "It doesn't allow you to add a new intake appointment for EAP services."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044)

AW

Ashley W.

Owner

> "The client portal is straightforward and easy for clients to use, with very few issues on their end."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

Michelle G.

Therapist

> "The issue was not identified in time, and I was required to manually reconstruct and fax claims."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

JM

Jessica M.

Licensed Professional Counselor

> "It is a simple EHR that is easy to navigate and keep notes organized."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330)

Michelle G.

Therapist

> "By the time the issue was identified, the claims had fallen outside the payer’s timely filing window."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

AW

Ashley W.

Owner

> "Their support team is responsive, knowledgeable, and genuinely cares about helping users."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

AH

Amands H.

APRN, Medication provider

> "Sending prescriptions is a nightmare, the tab to aend prescriptions will disappear and then reappear and then that tab takes 2-3 minutes to load."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6304059)

JE

John E.

Sole Proprietor

> "The note templates are easy to follow and can be easily customized. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7100555)

BH

Bhumi H.

Operations Specialist

> "The mobile app is good however in order to see the full overview you still have to use the website so the app is a bit useless."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987)

MB

Melissa B.

Speech-Language Pathologist

> "She is obviously an excellent employee and I hope this organization will recognize her and offer an incentive for her exceptional service."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269)

Michelle G.

Therapist

> "At this point, the continued back-and-forth over a clear service failure, without acknowledgment of responsibility, is unreasonable."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

SS

Shaquita S.

CEO PMHNP

> "You can add multiple locations if you practice in more than one place which is really neat."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786)

Michelle G.

Therapist

> "Support staff were initially courteous, but communication became increasingly vague and, at times, evasive."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

SS

Shaquita S.

CEO PMHNP

> "I loved the integration of telehealth into the system and the charting template."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786)

BH

Bhumi H.

Operations Specialist

> "We did find that some features could not be customized for specialized documenation."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987)

MLB

Mary Lou B.

LPC

> "Excellent in friendly and knowledgeable support services, set up to keep me compliant, helpful portal forms (which they keep adding to, recently..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6172387)

AK

Alexander K.

Counsellor

> "Writing case notes was something that used to take a long time and required me to create a whole new note every time. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514)

KR

Kaye R.

Licensed Clinical Psychologist

> "Excellent and quick telephone customer service with an expansive hours of operation, ease of insurance billing, simple design that is easy to follow,..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

PB

Paige B.

Sole Proprietor and Counselor

> "Hidden costs, random debits from my intended deposits, no customer care or loyalty at all"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6387711)

HR

Heather R.

Therapist

> "TherapyNotes has amazing customer service!"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7038450)

TW

Tiffany W.

Director of Operations

> "With my schedule being as busy as it is, it was hard for me to transition from my current EHR because of the steep learning curve."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6636699)

BB

Brenda B.

LPCC, ATR, LSAA

> "I love the support whenever I have an issue,e big or small."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881)

Michelle G.

Therapist

> "Communication around this issue was also inconsistent."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

BB

Brenda B.

LPCC, ATR, LSAA

> "I have been working with therapy notes for the past 4 years and have found it to be the best platform to use."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881)

KC

Kimberly C.

Owner and therapist

> "it does not track external authorization which is highly needed to EAP session"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6278335)

NM

Nancy M.

Licensed Professional Counselor

> "Therapy Notes allows me as an independent provider to feel secure in maintaining compliancy, securing PHI, and obtaining routine consents as needed."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4811773)

MB

Marie B.

Administrative Assistant

> "I must say the only thing I have a problem with is posting secondary payments from Medigap insurances. When I post secondary payments, I Type in the..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4801678)

AW

Ashley W.

Owner

> "TherapyNotes delivers strong value."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

KR

Kaye R.

Licensed Clinical Psychologist

> "Clients must contact an administrator in order to reset their own password; there is no reason this should be the case. When using a Telehealth..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

RP

Rebekah P.

Instructor, Counselor

> "It is quite comprehensive, and the free version allows access to several functions."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6651965)

ME

Mostafa E.

Director

> "It used to be good when it started now they just seem greedy for cash and up charge for everything with no customer service."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6303095)

ET

Ellie T.

Owner, Psychologist

> "I find the charting to be very user-friendly, and, if you're billing insurance, they include within their documentation everything that insurance..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6119886)

AH

Amanda H.

APRN, CNM, PMHNP-BC

> "There is no patient messaging system as most medication providers have for patients, this just means pt have to contact via email and another..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6150057)

WT

Walterson T.

Therapist

> "I like how templates for notes are transferable to subsequent notes"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6492380)

AH

Alixandra H.

Licensed Mental Health Counselor

> "I'm also unable to easily remove past billing on people's billing history that I wasn't yet using therapy notes for billing but was still using you..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4789795)

ML

Mika L.

Biller

> "Easy to understand, learning and operating the schedule is simple."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044)

DB

Dusty B.

Admin Assistant

> "Billing has been the most frustrating part which is unfortunate. If I could use a completely different system, I would."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6267986)

NS

Nina S.

Owner

> "I've been using TherapyNotes since I opened my private practice and have been extremely happy with it, especially in the past couple of years since..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6139512)

DK

Darcie K.

HIM Director

> "Reports and data collection is almost non existent."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431)

TG

Tara G.

Co-Founder, Co-Owner, Operator, SLP

> "The organization of the system was helpful in maintaining patient records."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6697421)

EF

Emily F.

Owner

> "It requires a lot of steps to send them via paper when certain insurance companies won't allow for electronic submission."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4981371)

AP

Amy P.

Mental Health Therapist

> "Anytime I have had trouble with billing or questions about anything TherapyNotes responds within 24 hours. When I reduced my client load to less..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4957629)

DB

Dusty B.

Admin Assistant

> "Claim scrubbing isn’t as good as other services."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6267986)

ID

Ilissa D.

Therapist

> "I can easily send things to my clients in this virtual day and age."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6660177)

BS

Bridget S.

LMFT

> "Every once in a while the text reminder function doesn't work and I wish there was a way to get that money back or prove it a reminder didn't send."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6186252)

Ali R.

LMFT

> "was so patient with me and addressed each question I had."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135)

KR

Kaye R.

Licensed Clinical Psychologist

> "Sometimes there is excessive clicking; I dislike that there is no one-click option to charge all/multiple copays for all clients at the end of the..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

MBO

Mary Beth O.

Billing Specialist

> "Everything is interconnected and the more you use it, the better you become at figuring why things happen in TherapyNotes"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6385183)

LM

Linday M.

Director

> "We can now use the group therapy option, but that means duplicating progress notes which is not our favorite activity anyway. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4815828)

JR

Jamie R.

Psychotherapist, owner

> "It is affordable and the features offered are extensive for the price."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6853600)

Desiree G.

Peer Support Worker

> "Just a little more pricey than some of the other products that are the same as this."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6677514)

TF

Tanice F.

Clinic Coordinator

> "As well, Therapy Notes executives listen to their users, actually inviting suggestions, and then working to implement solutions quickly. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6398602)

LP

Lois P.

Admin and therapist

> "The new change with the treatment plans/some infrequent issues that catch me off guard and I need to call for assist with - mostly with billing"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6165417)

RM

Regina M.

Practice Owner

> "Exceptional customer support and communication during the Change HealthCare cyber attack."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6233936)

DB

Dusty B.

Admin Assistant

> "I would not recommend TherapyNotes based off billing alone."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6267986)

JB

Jennifer B.

Counselor

> "I like that i didnt have to have 2 separate softwares for behavioral/ mental health"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6690376)

ME

Mostafa E.

Director

> "Website has been glitching for months."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6303095)

VR

Verified Reviewer

CEO

> "Very easy to keep track of therapy."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7061119)

KR

Kaye R.

Licensed Clinical Psychologist

> "This has proven to be an issue numerous times when the client needed to contact me to resend their link to access the portal."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

JM

Jessica M.

Licensed Professional Counselor

> "Overall it’s been great using therapynotes."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330)

RT

Rocky T.

Intake Coordinator

> "When switching from ZOOM to TN Telehealth, it has felt a bit clunky with multiple A/V issues."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6128813)

AW

Ashley W.

Owner

> "Very intuitive."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

JH

Julie H.

Therapist

> "I am all for security and verification, however this requires calling multiple times and waiting on hold over 30 minutes, listening to outgoing..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___3942304)

WB

Wendy B.

Owner and Licensed Psychologist

> "My experience has been fantastic on all areas of running a single private practice and growing into a large group private practice that accepts most..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6129445)

KR

Kaye R.

Licensed Clinical Psychologist

> "Also, it is a major inconvenience that clients cannot reset their own passwords on the portal."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

RM

Regina M.

Practice Owner

> "TherapyNotes makes clinical documentation very simple."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6233936)

JH

Jamie H.

LPC

> "The second is the lack of ease in trying to have a non-therapist or non-therapy related events through the platform."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6142709)

[View Reviews](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Jacob B.

Clinical Director

> "Robust Billing Sweeps: Kipu excels in its billing sweeps feature, which streamlines the process of identifying and..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

Jacob B.

Clinical Director

> "However, the lack of intuitive task management and integration features often complicated daily workflows, requiring..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

Jacob B.

Clinical Director

> "Extensive Customization Options: The platform allows for nearly limitless customization of the instance and documents,..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

MS

Michael S.

Office Manager

> "Also, we run 3 different Kipu setups and cannot transfer charts between the systems."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324087)

VR

Verified Reviewer

CDCA

> "Very good about selecting whom has access to what."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7063599)

Jacob B.

Clinical Director

> "The treatment plan module was particularly underutilized due to its complexity."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7013714)

HN

Hassam N.

operations manager

> "It a a simple platform that made us capable of dealing with our regular tasks efficiently and to manage almost all of..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955881)

VR

Verified Reviewer

CDCA

> "At least a couple times a week it lags really bad."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7063599)

JG

John G.

Support staff

> "The thing I like most about KIPU is, I am able to input and store all the critical information that I need to keep..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4970378)

PW

Paul W.

Peer Recovery Support Specialist

> "Sometimes when entering data in the text fields (i.e., the dates), if I switch to another box before the box updates and..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559)

GY

Gordon Y.

Clinical Addictions Counsellor

> "I like to ease of use and it's ability to collect and manage a large amount of data on each client."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334740)

RG

Rachel G.

Therapist

> "Kipu doesn’t do this - Calendar will suddenly stop working and won't allow me to push buttons or choose time of service..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500)

AB

Angel B.

Office Manager

> "KIPU is simple to use and provides you will a help tab the gives you detailed instruction on how too."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324048)

RB

Rebecca B.

APRN

> "i dont like how certain labs arent labeled and you have to click through every one to look for something specific."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334928)

RB

Rachel B.

Mental Health Therapist

> "I like how easily accessible documentation is in Kipu also being able to have patients be able to complete documentation..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954687)

LG

Lauri G.

Teacher

> "The information tabs can get confusing at times."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6330462)

UI

Ugochi I.

Nurse Practitioner

> "Easy to navigate the dashboard and find patients."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6808268)

VB

Van B.

Associate Therapist

> "For instance, in order to diagnose/create a treatment plan for an anger problem I would have to choose between a..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955074)

JA

Judy A.

Addiction Therapist

> "Kipu allows for good tracking of clients and optimal connection with other team members on their progress."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964035)

JB

Jack B.

Recovery Coach

> "Once you went to saw him unless you’re an admin, you can’t fix it if you made a mistake"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324167)

KF

Ken F.

Child Care Administrator

> "After a two-month "learning curve," I was able to appreciate all of the everyday benefits of the KIPU EMR."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6339979)

JM

Jennilyn M.

RN Guided Imagery Hypnotherapist

> "I frequently have to reset my password and I get frustrated"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6329571)

AF

Allison F.

Behavioral Health Technician

> "I have used KIPU for over 2 years, and have never had any issues navigating the system of data entry."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324040)

TN

Tawana N.

Peer Support Specialist

> "It can be slow at times bringing up our clients name."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6336699)

KW

Keesha W.

Behavior Health Technician

> "It has everything I need to assist in helping the clients"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6323999)

KR

Kristi R.

Director of Training

> "Features do not work, system down fairly often."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6335019)

KF

Ken F.

Child Care Administrator

> "It's everything you want in an electronic medical program. "

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6339979)

RG

Rachel G.

Therapist

> "I could honestly go on for days about why I don’t like this software but the biggest part is the lie of them calling..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500)

PW

Paul W.

Peer Recovery Support Specialist

> "Being able to access clients' data using partial matches as well as first and last names has helped."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559)

SR

Sarah R.

Registered Nurse

> "Just ok but could use some improvement from a nursing point of view."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6571338)

SR

Sarah R.

Registered Nurse

> "It looks modern and is not a "cluttered" program."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6571338)

RH

Richard H.

Therapist

> "I find that the system can time out in the middle of sessions and the information that was added gets lost."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954669)

SV

Stephanie V.

Kentucky Peer Support Specialist

> "Kipu makes it very easy to enter my notes for my required daily documentation for groups and individual notes."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4955277)

AR

Amy R.

Clinical Supervisor

> "There is no option for task alerts for deadlines or daily reminders."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954826)

EO

Erica O.

HR

> "For me as an admin person, I really love Kipu."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___7000326)

RG

Rachel G.

Therapist

> "Several things I’ve asked for Kipu responds with “Kipu doesn’t support this feature at this time” and it’s simple things..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#SoftwareAdvice___5004500)

JH

Joseph H.

Clinical Director

> "Generally, KIPU has been great- it has the functionality that we need, and the options are fairly easy to get used to."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6334733)

NN

Nicole N.

Recovery Coach

> "It asks you to change your password quite often and it becomes a hassle when trying to reset it."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954941)

TH

Tracy H.

Utilization Review

> "They make it easy to organize our forms and clinical needed to keep track of our patients medical records."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4977196)

LP

Lucas P.

Director of Operations

> "We haven't had to use customer service very often in the last two years, but we have switched account reps a couple..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954712)

TE

Tammy E.

Executive Director

> "The set up is easy, writing notes is 5 minutes or less."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6328634)

EV

Eric V.

Substance abuse counselor

> "It buffers and does not save and updates are not shown"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4978643)

LS

Leah S.

Primary Therapist

> "It assists me in making timely notes and effective treatment plans."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4976348)

AI

Albert I.

Treatment Technician

> "Nothing at this time. When I first started using it the page didn't update as quickly as it does now."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954627)

DR

Daniel R.

Program Director

> "I like the ability to toggle between patients quickly and access multiple programs."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964177)

PW

Paul W.

Peer Recovery Support Specialist

> "In the previous application we were using, we were regularly experiencing technical difficulties including outages."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4957559)

TB

Teresa B.

Adult Peer Support Specialist

> "I love that Kipu is so organized. "

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6330245)

TM

Titus M.

Admin

> "They just want your money ."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6466378)

GW

Glenn W.

Clinical Therapist

> "I have had no issues with KIPU since we began using it."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324038)

AS

Amanda S.

Behavioral health tech

> "Sometimes it freezes and will lock up. And it logs you out frequently"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4970784)

MV

Morgan V.

Behavioral health technician

> "KiPu allows us to properly document client interactions"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964239)

HO

Hope O.

Therapist

> "I do not like all the documentation that we have to do but Kipu makes it easier to navigate"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964925)

BM

Barbara M.

LVN

> "Love it very similar to PCC easy to teach to non staff nurses"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6324443)

DR

Daniel R.

Program Director

> "Forms being deleted after being kicked off."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964177)

CK

Crystal K.

LPN

> "I also like that I am able to go into provider notes to double check orders."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4958083)

JP

Joanne P.

Billing Specialist

> "Can't see scanned Insurance card."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4976467)

RT

Rochelle T.

Registered Nurse

> "I like that the charting is straight forward and the technology can easily be manipulated to fit our practice."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4960360)

MM

Miguel M.

Treatment technician

> "I don't really like that you have to change your password every so often."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4954743)

TM

Titus M.

Admin

> "The are friendly when you are signing up"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___6466378)

VH

Veronica H.

AMFT

> "I have yet to run into any issues worth reporting here"

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964922)

JJ

John J.

Clinical Director

> "Any times that the organization has had questions or concerns we have been able to get ahold of support and have the..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___4964237)

DG

Duranda G.

Medical receptionist

> "I wish it worked with ease as some other EMRS it doesn’t help verify the insurance like some does and to help identify..."

[See full review](https://www.capterra.com/p/156391/Kipu-EMR/#Capterra___3391116)

[View Reviews](https://www.capterra.com/p/156391/Kipu-EMR/reviews/)

## User interface

4.67 (955)

[Kipu](https://www.capterra.com/p/156391/Kipu-EMR/)

4.71 (213)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

TherapyNotes, LLC

25/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/118981/TherapyNotes-com/#features)

Kipu

Top features

30/33

-   AI Copilot
-   Appointment Scheduling
-   Charting
-   Claims Management
-   Coding Assistance
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Mental/Behavioral Health
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Insurance Eligibility Verification
-   Medical Billing
-   Medication Alerts/Warnings
-   Medication Management
-   Mobile App
-   Patient Communications
-   Patient Portal
-   Practice Management
-   Prescription Management
-   Reporting & Statistics
-   Telemedicine
-   Therapy Notes
-   Third-Party Integrations
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/156391/Kipu-EMR/#features)

### Recognition

No recognitions have been awarded to TherapyNotes, LLC

No recognitions have been awarded to Kipu

### Deployment & support

TherapyNotes, LLC

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Kipu

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TherapyNotes, LLC

-   By TherapyNotes, LLC
-   Located in United States
-   Founded in 2012

Kipu

-   By Kipu Systems
-   Located in United States
-   Founded in 2012

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