# Compare TherapyNotes, LLC vs Doxy.me 2026 | Capterra > Unsure of what to choose? Check Capterra to compare TherapyNotes, LLC and Doxy.me based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/118981-158461/TherapyNotes-com-vs-Doxy-me --- # TherapyNotes, LLC vs Doxy.me Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: TherapyNotes, LLCDoxy.me2/4 selected [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.6 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) [## TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting Price $59.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [962 reviews](#user-reviews) Positive 906 Neutral 28 Negative 28 [## Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.6 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) Starting Price $35.00/month Value-for-Money 4.8 Functionality 4.6 Ease of Use 4.9 Customer Service 4.5 Reviews Sentiment SG SO PA Based on [1,226 reviews](#user-reviews) Positive 1,153 Neutral 45 Negative 28 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 2,182 reviews from telemedicine software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 66%Fit Missing features Not enough reviews Feature ratings HIPAA Compliant 4.9 Two-Way Audio & Video NA E-Prescribing \-- Video Conferencing 4.7 Appointment Scheduling 4.8 80%Fit Missing features Feature ratings HIPAA Compliant 5.0 Two-Way Audio & Video 4.7 E-Prescribing NA Video Conferencing 4.6 Appointment Scheduling 4.5 User satisfaction User satisfaction 4.7 User reviews[962](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.6 Customer support 4.7 User satisfaction 4.6 User reviews[1,226](https://www.capterra.com/p/158461/Doxy-me/reviews/) Ease of use 4.9 Functionality 4.6 Value for money 4.8 Customer support 4.5 Price starts from Price starts from $59Per User, Per Month - Free version - Free trial Price starts from $35Flat Rate, Per Month - Free version - Free trial Best for Best for Psychologists, therapists, psychiatrists, social workers, and mental health professionals. Best for All healthcare professionals ## User reviews Pros & cons BH Bhumi H. Operations Specialist > "Therapynotes was great for our team because it provided functions like appointment scheduling and notes for appointments." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) Michelle G. Therapist > "What makes this particularly concerning is that these claims were marked as successfully sent within the system, creating the impression they had..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) VR Verified Reviewer Digital Marketer > "Managing intake forms is very easy and integraes well with our native CRM." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7146419) Michelle G. Therapist > "Due to a clearinghouse error affecting claims submitted through the TherapyNotes system, multiple claims were never received by the payer, resulting..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AW Ashley W. Owner > "I’ve been a user for over a decade, and TherapyNotes has supported the growth of my group practice seamlessly." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) JM Jessica M. Licensed Professional Counselor > "The most frustrating thing is that the program can be glitchy for the video conferencing, so I do have to have a back up alternative link for clients." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) Ali R. LMFT > "Also, I learned that they can handle my Medicare billing which I had no idea about." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135) Michelle G. Therapist > "We received an email in February 2026, but after speaking with another TherapyNotes user, I learned she did not receive any notification or the fax..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AW Ashley W. Owner > "The price is fair for the amount of functionality, reliability, and support included." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) Michelle G. Therapist > "Claims were marked as sent but never transmitted due to a clearinghouse error, resulting in over $2,000 in lost reimbursement." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AK Alexander K. Counsellor > "This makes it really easy to access them whenever I need to and it also allows me to quickly filter through them to find any specific note I need to..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514) DK Darcie K. HIM Director > "tracking and reporting for missed appointments is extremely difficult, billing secondary insurances is not an easy process, areas for notes and memos..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431) HM Heather M. Online Platform Coordinator > "We have never had any trouble teaching a new employee how to schedule, they have always caught on within minutes." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7122175) ML Mika L. Biller > "It doesn't allow you to add a new intake appointment for EAP services." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044) BM Bridget M. Owner > "I love that Therapy Notes is user friendly interface that saves time and makes it easier for my staff to learn and navigate especially with having..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6576984) Michelle G. Therapist > "The issue was not identified in time, and I was required to manually reconstruct and fax claims." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AW Ashley W. Owner > "The client portal is straightforward and easy for clients to use, with very few issues on their end." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) Michelle G. Therapist > "By the time the issue was identified, the claims had fallen outside the payer’s timely filing window." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) JM Jessica M. Licensed Professional Counselor > "It is a simple EHR that is easy to navigate and keep notes organized." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) BH Bhumi H. Operations Specialist > "The mobile app is good however in order to see the full overview you still have to use the website so the app is a bit useless." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) AW Ashley W. Owner > "Their support team is responsive, knowledgeable, and genuinely cares about helping users." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) Michelle G. Therapist > "At this point, the continued back-and-forth over a clear service failure, without acknowledgment of responsibility, is unreasonable." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) JE John E. Sole Proprietor > "The note templates are easy to follow and can be easily customized. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7100555) Michelle G. Therapist > "Support staff were initially courteous, but communication became increasingly vague and, at times, evasive." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) SS Shaquita S. CEO PMHNP > "You can add multiple locations if you practice in more than one place which is really neat." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786) BH Bhumi H. Operations Specialist > "We did find that some features could not be customized for specialized documenation." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) SS Shaquita S. CEO PMHNP > "I loved the integration of telehealth into the system and the charting template." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786) AK Alexander K. Counsellor > "Writing case notes was something that used to take a long time and required me to create a whole new note every time. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514) MB Melissa B. Speech-Language Pathologist > "Her customer service alone is reason enough for me to continue my TherapyNotes subscription." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269) PB Paige B. Sole Proprietor and Counselor > "Hidden costs, random debits from my intended deposits, no customer care or loyalty at all" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6387711) MLB Mary Lou B. LPC > "Excellent in friendly and knowledgeable support services, set up to keep me compliant, helpful portal forms (which they keep adding to, recently..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6172387) TW Tiffany W. Director of Operations > "With my schedule being as busy as it is, it was hard for me to transition from my current EHR because of the steep learning curve." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6636699) KR Kaye R. Licensed Clinical Psychologist > "Excellent and quick telephone customer service with an expansive hours of operation, ease of insurance billing, simple design that is easy to follow,..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) Michelle G. Therapist > "Communication around this issue was also inconsistent." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) BB Brenda B. LPCC, ATR, LSAA > "I love the support whenever I have an issue,e big or small." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881) AH Amands H. APRN, Medication provider > "Sending prescriptions is a nightmare, the tab to aend prescriptions will disappear and then reappear and then that tab takes 2-3 minutes to load." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6304059) BB Brenda B. LPCC, ATR, LSAA > "I have been working with therapy notes for the past 4 years and have found it to be the best platform to use." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881) KR Kaye R. Licensed Clinical Psychologist > "Clients must contact an administrator in order to reset their own password; there is no reason this should be the case. When using a Telehealth..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) NM Nancy M. Licensed Professional Counselor > "Therapy Notes allows me as an independent provider to feel secure in maintaining compliancy, securing PHI, and obtaining routine consents as needed." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4811773) AH Amanda H. APRN, CNM, PMHNP-BC > "There is no patient messaging system as most medication providers have for patients, this just means pt have to contact via email and another..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6150057) AW Ashley W. Owner > "TherapyNotes delivers strong value." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) DK Darcie K. HIM Director > "Reports and data collection is almost non existent." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431) RP Rebekah P. Instructor, Counselor > "It is quite comprehensive, and the free version allows access to several functions." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6651965) EF Emily F. Owner > "It requires a lot of steps to send them via paper when certain insurance companies won't allow for electronic submission." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4981371) ET Ellie T. Owner, Psychologist > "I find the charting to be very user-friendly, and, if you're billing insurance, they include within their documentation everything that insurance..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6119886) BS Bridget S. LMFT > "Every once in a while the text reminder function doesn't work and I wish there was a way to get that money back or prove it a reminder didn't send." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6186252) WT Walterson T. Therapist > "I like how templates for notes are transferable to subsequent notes" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6492380) KR Kaye R. Licensed Clinical Psychologist > "Sometimes there is excessive clicking; I dislike that there is no one-click option to charge all/multiple copays for all clients at the end of the..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) ML Mika L. Biller > "Easy to understand, learning and operating the schedule is simple." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044) LM Linday M. Director > "We can now use the group therapy option, but that means duplicating progress notes which is not our favorite activity anyway. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4815828) NS Nina S. Owner > "I've been using TherapyNotes since I opened my private practice and have been extremely happy with it, especially in the past couple of years since..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6139512) Desiree G. Peer Support Worker > "Just a little more pricey than some of the other products that are the same as this." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6677514) TG Tara G. Co-Founder, Co-Owner, Operator, SLP > "The organization of the system was helpful in maintaining patient records." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6697421) LP Lois P. Admin and therapist > "The new change with the treatment plans/some infrequent issues that catch me off guard and I need to call for assist with - mostly with billing" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6165417) AP Amy P. Mental Health Therapist > "Anytime I have had trouble with billing or questions about anything TherapyNotes responds within 24 hours. When I reduced my client load to less..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4957629) KR Kaye R. Licensed Clinical Psychologist > "This has proven to be an issue numerous times when the client needed to contact me to resend their link to access the portal." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) ID Ilissa D. Therapist > "I can easily send things to my clients in this virtual day and age." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6660177) RT Rocky T. Intake Coordinator > "When switching from ZOOM to TN Telehealth, it has felt a bit clunky with multiple A/V issues." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6128813) Ali R. LMFT > "was so patient with me and addressed each question I had." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135) JH Julie H. Therapist > "I am all for security and verification, however this requires calling multiple times and waiting on hold over 30 minutes, listening to outgoing..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___3942304) MBO Mary Beth O. Billing Specialist > "Everything is interconnected and the more you use it, the better you become at figuring why things happen in TherapyNotes" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6385183) KR Kaye R. Licensed Clinical Psychologist > "Also, it is a major inconvenience that clients cannot reset their own passwords on the portal." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) Kristin H. owner > "Therapy Notes is a great all around EHR/EMR/RCM software." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7128018) JH Jamie H. LPC > "The second is the lack of ease in trying to have a non-therapist or non-therapy related events through the platform." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6142709) JR Jamie R. Psychotherapist, owner > "It is affordable and the features offered are extensive for the price." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6853600) JV Joyce V. Psychologist > "There is an intermittent problem with the speed at which a document may print." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936199) MB Melissa B. Speech-Language Pathologist > "She is obviously an excellent employee and I hope this organization will recognize her and offer an incentive for her exceptional service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269) KC Kimberly C. Owner and therapist > "it does not track external authorization which is highly needed to EAP session" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6278335) TF Tanice F. Clinic Coordinator > "As well, Therapy Notes executives listen to their users, actually inviting suggestions, and then working to implement solutions quickly. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6398602) MB Marie B. Administrative Assistant > "I must say the only thing I have a problem with is posting secondary payments from Medigap insurances. When I post secondary payments, I Type in the..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4801678) DA Damian A. Wellness and outpatient Therapy > "Its very easy to navigate with prompt guidance and guidelines." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7137365) NC Nancy C. Psychotherapist > "No HIPPA-compliant email/texting/phone service offered" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6122273) JB Jennifer B. Counselor > "I like that i didnt have to have 2 separate softwares for behavioral/ mental health" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6690376) ME Mostafa E. Director > "It used to be good when it started now they just seem greedy for cash and up charge for everything with no customer service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6303095) VR Verified Reviewer CEO > "Very easy to keep track of therapy." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7061119) AH Alixandra H. Licensed Mental Health Counselor > "I'm also unable to easily remove past billing on people's billing history that I wasn't yet using therapy notes for billing but was still using you..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4789795) BB Brittany B. Marriage and Family Therapist > "Excellent customer service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7125988) DB Dusty B. Admin Assistant > "Billing has been the most frustrating part which is unfortunate. If I could use a completely different system, I would." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6267986) JM Jessica M. Licensed Professional Counselor > "Overall it’s been great using therapynotes." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) LM Linday M. Director > "There is still no standard for setting up a couple or family as the client. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4815828) [View Reviews](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) SG Shea G. Counselor > "They're still my top choice as a telehealth counselor, between the security they provide, their cost, and the sheer..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7134368) AF Andres F. Psychiatric nurse practitioner > "It would be nice if clients were able not to get our telehealth calls briefly interrupted by their phone calls...." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6693492) SO Sarah O. Naturopathic Physician > "I am so pleased to have this many features on the free version, I'm considering upgrading to a paid version as I..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6820180) SK Suanne K. Director of Pediatrics > "At first when the camera or microphone didn't work, I had no idea why and had to learn how to troubleshoot things..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7068318) PA Pam A. LCSW > "I can manage my waiting room, send messages, the video is always stable." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6813894) AS Alicia S. Owner, Occupational therapist > "Ive enjoyed using it but I am unable to use it consistenly (with all clients) because of the tech issues mentioned..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7130064) CK Cheri K. CEO and Mental Health Therapist > "Doxy.me has now become my main video option for clients and it is absolutely free!" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047) CK Cheri K. CEO and Mental Health Therapist > "Okay, honestly, the worst thing I could say is that sometimes clients can hear themselves speak for the first 5..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047) CK Cheri K. CEO and Mental Health Therapist > "I love that my company name is in the static link I can give any clients." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6845047) HS Henry S. psychololgist > "It worked fine when we started, but when there was a problem (freezing, audio loss, making sessions frustrating and..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6449574) CM Carla M. Licensed Counselor LCPC > "Now my entire practice is virtual and it has allowed so much freedom to do my therapy session from anywhere." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6766058) CW Carrie W. Licensed Professional Counselor > "I believe that having to have an account and the meeting number nonsense gets in the way of things." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7020397) KY KIM Y. Physician > "I can get on Doxy as easy on my phone on the road as I can on my laptop. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6839919) JB Janet B. Psychotherapist > "I have no complaints other than occasionally the meeting history gets lost when the call ends abruptly (internet..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6343190) MS Michael S. Administrator > "Overall, Doxy.me is a valuable, efficient, budget-friendly tool to effectively provide virtual service to our..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6546061) CM Claudia M. Prescribing Psychologist > "To many dropped calls and lag time in audio and visual communication." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186) JB Janel B. Medical Doctor > "I have not seen the need to add the one with more features as this works for my small volume, but my partner that..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564) AD Alyssa D. Therapist > "There were also some issues when connecting headphones or listening devices." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935) JB Janel B. Medical Doctor > "Great help to see the patient than just on the phone, helps keep infectious patients away from the well ones, also..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564) SC Shirita C. Owner > "Sometimes the video quality is poor, or it freezes up" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6683187) RM Rhonda M. Licensed Professional Counselor > "I like the reliability, it is HIPPA compliant, easy for me and clients to sign on, and the time is recorded." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6748939) CL Chris L. CEO > "Audio connections are easily interrupted or disabled if the patient is using an outdated browser, has incoming..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6014179) DJ David J. psychotherapist > "Also, it's easy to add multiple participants, so it works great for meetings as well as therapy sessions." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6379865) CW Carrie W. Licensed Professional Counselor > "I have used Doxy since the pandemic (5 years) and cannot understand why medical providers would use something else." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7020397) PAR Paul-André R. Psychotherapist > "The platform is HIPPA compliant and secure, I engage with clients all over the world." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6752797) RJ Rebekah J. Clinician > "Doxy had a known connectivity problem" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6836291) AD Alyssa D. Therapist > "The platform can be utilized on any device without any major setup or difficulty." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935) RJ Ruth J. LCSW > "Sometimes the connection is not good. But, that is true for most internet connections." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6342941) MP Maggie P. Counsellor > "I am so glad I started using Doxy.me (for 2 years) it enhances the service I offer my clients." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6648720) MT Michael T. Clinical Social Worker > "Quality is not nearly the same. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#SoftwareAdvice___7022231) BK Barbara K. Psychologist > "Great platform for 1:1 consultations. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6828997) SO Sofia O. Clinical Assistant > "Also, I haven't been able to find a log of my past appointments that have been kept and those appointments where a..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6170945) PE Pam E. Psychotherapist > "It is HIPAA compliant and secure end to end." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6847129) CC Christina C. Owner Counselor > "less reliable when clients log on from cell phones- often disconnects, or freezes when they gat a phone call during..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6199227) PK Penny K. Owner, President > "I also like the waiting room aspect where I was able to load my own photos for the client's enjoyment while waiting." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6243378) LB Leslie B. Clinical Psychotherapist > "occasional probs with lagging of audio or "freezing" are unpleasant, but I have much less of these issues with..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6053374) RL Rebecca L. Therapist > "I did upgrade in order to have more services, but also to support keeping the platform available." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6393227) CA Cp A. Physician > "There are some issues with sound especially when the patients use Bluetooth devices. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5012613) JA Joseph A. Licensed Professional Clinical Counselor > "issues, very reliable, Video feed improved, and added services." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6493502) CB Cherie B. Psychologist > "Connection issues can be frustrating when there are issues that seem unpredictable. But you figure out work arounds..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6199630) CM Claudia M. Prescribing Psychologist > "It is a HIPAA compliant telahealth site and it used to be very reliable." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186) AV Angelika V. Trauma counselor > "sometimes have issues with clients accidently turning off the camera or not having sound work." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4893589) MS Maria S. Psychotherapist > "Very easy to use." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___7098172) JB Janel B. Medical Doctor > "Occasionally if patient has poor internet will have patchy video. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6221564) MO Miss O. Victim Advocate > "It is an asset to my work as an Advocate for victims and survivors of domestic abuse." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6407950) KB Kelly B. Owner/Therapist > "Also, I'm not sure about the ability to add more than one person to the chat." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4993526) RY Rosalyn Y. Psychotherapist > "Thank you doxy - please continue to help us really small helpers who are helping those who can't afford any extra..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6579641) JD Judith D. Marriage and Family Therapist > "notification sound when sending a message in the chat feature, because I've noticed when I send a message, many..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#SoftwareAdvice___4778128) EP Elizabeth P. Dietitian > "I love that it was free, there was no downloads required, and that I had a waiting room" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6767346) AC Alexa C. Physiotherapist > "I do not us ethe system much and only for 1:1 video consults so have no dislikes." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6033835) MG Micaela G. Psychotherapist > "Ease of use and cost as well as the upgrade feature for limited time frame" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6317135) HM Helga M. Mental Health Professional > "I cannot share a screen like when using Zoom without paying a heavy price." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4936721) SF Stephen F. Clinical Psychologist > "Its operation is clearly described and easy to use by me and by my patients." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6841655) AMM Allandra-Marie M. Psychotherapist > "At times the audio and visuals can be glitchy" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6201369) RT Rochelle T. APRN-CNP, PMHNP > "Great, very little issues, occasional disconnect but not sure if it's on the clients end or not." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6549423) BR Becky R. Naturopath Homeopath > "Sometimes it's difficult to figure out why there are connectivity issues for folks that aren't very internet savvy." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6062932) CM Claudia M. Prescribing Psychologist > "It was a good service, which I was happy to pay for but now I'm going to look for a different telahealth service." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6812186) MR Morgan R. Patient > "Technical issues, booting me out, lagging, glitching" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6252645) EP Elizabeth P. Dietitian > "It was a really great way to start in HIPAA compliant telehealth" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6767346) LL Lise L. Registered Dietitian > "at times connections is poor and call can be dropped." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6001020) CM Carla M. Licensed Counselor LCPC > "Reliability, user friendly, always evolving based on feedback and changes in the field, safe and secure, priced..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6766058) ES Erin S. Occupational Therapist > "At times clients have difficulty connecting their video." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6260271) DH Doreen H. Psychiatric Nurse Practitioner > "I was able to implement telehealth into my practice at the start of the pandemic in less than 24hrs thanks to..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4894634) MA Molly A. Licensed Psychologist > "Occasional glitches with the audio. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5031253) AW Annelie W. LCSW > "I am thrilled with Doxy and feel it is more professional, protective, and secure than other platforms." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6552794) SC Seema C. Licensed Mental Health Counselor > "However, it can be because of slow network speed." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5048913) AS Ashley S. Psychotherapist > "I can upgrade my account for 1 day when I need to see couples in 2 locations - it is very fast and easy." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___5046477) KV Kristen V. LCSW > "Sometimes if person has poor WiFi, phone service, or equipment there can be issues with sound or picture, skipping,..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___3581387) AMM Allandra-Marie M. Psychotherapist > "It's affordability continues to give clinicians like me a secure space to carry out our important work without..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6201369) AA Ann A. Pastoral Counselor Spiritual Director > "At times the connection on the clients end has been poor." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6235053) PE Pam E. Psychotherapist > "I guess ease of use is the main thing, and it's not expensive." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6847129) NW Nina W. Lic. Professional Clinical Counselor > "I would say that I had precovid bias about on line services for mental health counseling." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4955046) RM Robert M. counsellor > "this saves me from using a plethora of different apps, to maintain ease of use and confidentiality over different..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4879327) JS John S. Physician > "Some patients weren’t able to figure out how to get on the internet" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6239426) RJ Ruth J. LCSW > "It is there when I need it and they are always willing to help with anything that is a problem." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6342941) SG Shelley G. Physician > "When using doxy on the cell phone, the calls drop or you lose audio when an incoming phone call comes in. " [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___4765669) AD Alyssa D. Therapist > "I continued to use the platform for a long time due to the dependability." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6680935) KO Kamberlyn O. Nurse Practitioner > "Picture quality is poor on free version." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6135964) LB Leslie B. Clinical Psychotherapist > "The connivence, ease , confidentiality and options of this site works exceptionally well for me and for the..." [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6053374) MH Meghan H. Therapist > "I don't like that I can't use PRO features for free" [See full review](https://www.capterra.com/p/158461/Doxy-me/#Capterra___6043927) [View Reviews](https://www.capterra.com/p/158461/Doxy-me/reviews/) ## User interface 4.67 (962) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/) 4.60 (1,226) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features TherapyNotes, LLC Top features 39/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Portal - Communication Management - Compliance Management - Confirmations/Reminders - Customizable Branding - Customizable Forms - Customizable Templates - Document Management - Document Storage - Electronic Payments - Email Reminders - E-Prescribing - File Sharing - For Medical Purposes - Generative AI - HIPAA Compliant - Live Chat - Medical Billing - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Multi-Provider Practice - One-to-One Messaging - Online Forms - Payment Processing - Practice Management - Records Management - Reminders - Remote Treatment Planning - Reporting & Statistics - Scheduling - Secure Data Storage - Self Service Portal - Softphone - Surveys & Feedback - Third-Party Integrations - Two-Way Audio & Video - Video Conferencing [See all features](https://www.capterra.com/p/118981/TherapyNotes-com/#features) Doxy.me 29/50 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Chat/Messaging - Claims Management - Client Portal - Communication Management - Compliance Management - Confirmations/Reminders - Customizable Branding - Customizable Forms - Customizable Templates - Document Management - Document Storage - Electronic Payments - Email Reminders - E-Prescribing - File Sharing - For Medical Purposes - Generative AI - HIPAA Compliant - Live Chat - Medical Billing - Mobile Access - Mobile Alerts - Monitoring - Multi-Location - Multi-Provider Practice - One-to-One Messaging - Online Forms - Payment Processing - Practice Management - Records Management - Reminders - Remote Treatment Planning - Reporting & Statistics - Scheduling - Secure Data Storage - Self Service Portal - Softphone - Surveys & Feedback - Third-Party Integrations - Two-Way Audio & Video - Video Conferencing [See all features](https://www.capterra.com/p/158461/Doxy-me/#features) ### Recognition No recognitions have been awarded to TherapyNotes, LLC Doxy.me is recognized as a top-rated tool in 5 Capterra Shortlist reports Best Value TelemedicineSoftware (2026)  Best Value TelemedicineSoftware (2025)  Best Value TelemedicineSoftware (2024)  Best Value TelemedicineSoftware (2023)  Best Value TelemedicineSoftware (2022)  ### Deployment & support TherapyNotes, LLC Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Doxy.me Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details TherapyNotes, LLC - By TherapyNotes, LLC - Located in United States - Founded in 2012 Doxy.me - By Doxy.me - Located in United States - Founded in 2014 ## Popular Comparisons [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $59/month Price $0 4.5 Features 4.3 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/118981-195467/TherapyNotes-com-vs-Care-Patron) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) $35/month Price Contact vendor for pricing 4.6 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/158461-165634/Doxy-me-vs-Mend-App) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $59/month Price Contact vendor for pricing 4.5 Features 4.8 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-118981/EHR-YOUR-WAY-vs-TherapyNotes-com) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $35/month Price $0 4.6 Features 4.3 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/158461-195467/Doxy-me-vs-Care-Patron) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $59/month Price $49/month 4.5 Features 4.3 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/118981-130710/TherapyNotes-com-vs-SimplePractice) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [Teladoc Health](https://www.capterra.com/p/190055/Teladoc/)[2.50 (90)](https://www.capterra.com/p/190055/Teladoc/reviews/) $35/month Price Contact vendor for pricing 4.6 Features 2.7 4.9 Ease of Use 2.9 [View full comparison](https://www.capterra.com/compare/158461-190055/Doxy-me-vs-Teladoc) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) $59/month Price $29/month 4.5 Features 4.1 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/118981-130400/TherapyNotes-com-vs-TheraNest-Mental-Health) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 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comparison](https://www.capterra.com/compare/98735-158461/athenaOne-vs-Doxy-me) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) $59/month Price $49.95/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118981-124769/TherapyNotes-com-vs-CounSol-com) [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)[4.60 (1,226)](https://www.capterra.com/p/158461/Doxy-me/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) $35/month Price Contact vendor for pricing 4.6 Features 3.8 4.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129169-158461/Tebra-vs-Doxy-me)