# Compare TherapyNotes, LLC vs Healthie 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare TherapyNotes, LLC and Healthie based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/118981-167439/TherapyNotes-com-vs-Healthie

---

# TherapyNotes, LLC vs Healthie Features and Cost Comparison

Last updated May 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TherapyNotes, LLCHealthie2/4 selected

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

[Healthie](https://www.capterra.com/p/167439/Healthie/)[4.4 (121)](https://www.capterra.com/p/167439/Healthie/reviews/)

[## TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [962 reviews](#user-reviews)

Positive

906

Neutral

28

Negative

28

[## Healthie](https://www.capterra.com/p/167439/Healthie/)[4.4 (121)](https://www.capterra.com/p/167439/Healthie/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

Based on [121 reviews](#user-reviews)

Positive

103

Neutral

10

Negative

8

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## Summary

* * *

Key features rated by users

Features selected based on 4,591 reviews from mental health software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

85%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Therapy Notes

4.8

Charting

4.7

EMR/EHR

4.7

Appointment Scheduling

4.8

71%Fit

Not enough reviews

Feature ratings

HIPAA Compliant

4.7

Therapy Notes

5.0

Charting

4.4

EMR/EHR

\--

Appointment Scheduling

4.0

User satisfaction

User satisfaction

4.7

User reviews[962](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.4

User reviews[121](https://www.capterra.com/p/167439/Healthie/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

$59Per User, Per Month

-   Free version
-   Free trial

Price starts from

$19Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Psychologists, therapists, psychiatrists, social workers, and mental health professionals.

Best for

Healthcare providers, wellness providers, digital health startups, group practices, and private practices.

## User reviews

Pros & cons

BH

Bhumi H.

Operations Specialist

> "Therapynotes was great for our team because it provided functions like appointment scheduling and notes for appointments."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987)

Michelle G.

Therapist

> "What makes this particularly concerning is that these claims were marked as successfully sent within the system, creating the impression they had..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

VR

Verified Reviewer

Digital Marketer

> "Managing intake forms is very easy and integraes well with our native CRM."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7146419)

Michelle G.

Therapist

> "Due to a clearinghouse error affecting claims submitted through the TherapyNotes system, multiple claims were never received by the payer, resulting..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

AW

Ashley W.

Owner

> "I’ve been a user for over a decade, and TherapyNotes has supported the growth of my group practice seamlessly."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

JM

Jessica M.

Licensed Professional Counselor

> "The most frustrating thing is that the program can be glitchy for the video conferencing, so I do have to have a back up alternative link for clients."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330)

Ali R.

LMFT

> "Also, I learned that they can handle my Medicare billing which I had no idea about."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135)

Michelle G.

Therapist

> "We received an email in February 2026, but after speaking with another TherapyNotes user, I learned she did not receive any notification or the fax..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

AW

Ashley W.

Owner

> "The price is fair for the amount of functionality, reliability, and support included."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

Michelle G.

Therapist

> "Claims were marked as sent but never transmitted due to a clearinghouse error, resulting in over $2,000 in lost reimbursement."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

AK

Alexander K.

Counsellor

> "This makes it really easy to access them whenever I need to and it also allows me to quickly filter through them to find any specific note I need to..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514)

DK

Darcie K.

HIM Director

> "tracking and reporting for missed appointments is extremely difficult, billing secondary insurances is not an easy process, areas for notes and memos..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431)

HM

Heather M.

Online Platform Coordinator

> "We have never had any trouble teaching a new employee how to schedule, they have always caught on within minutes."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7122175)

ML

Mika L.

Biller

> "It doesn't allow you to add a new intake appointment for EAP services."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044)

BM

Bridget M.

Owner

> "I love that Therapy Notes is user friendly interface that saves time and makes it easier for my staff to learn and navigate especially with having..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6576984)

Michelle G.

Therapist

> "The issue was not identified in time, and I was required to manually reconstruct and fax claims."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

AW

Ashley W.

Owner

> "The client portal is straightforward and easy for clients to use, with very few issues on their end."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

Michelle G.

Therapist

> "By the time the issue was identified, the claims had fallen outside the payer’s timely filing window."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

JM

Jessica M.

Licensed Professional Counselor

> "It is a simple EHR that is easy to navigate and keep notes organized."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330)

BH

Bhumi H.

Operations Specialist

> "The mobile app is good however in order to see the full overview you still have to use the website so the app is a bit useless."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987)

AW

Ashley W.

Owner

> "Their support team is responsive, knowledgeable, and genuinely cares about helping users."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

Michelle G.

Therapist

> "At this point, the continued back-and-forth over a clear service failure, without acknowledgment of responsibility, is unreasonable."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

JE

John E.

Sole Proprietor

> "The note templates are easy to follow and can be easily customized. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7100555)

Michelle G.

Therapist

> "Support staff were initially courteous, but communication became increasingly vague and, at times, evasive."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

SS

Shaquita S.

CEO PMHNP

> "You can add multiple locations if you practice in more than one place which is really neat."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786)

BH

Bhumi H.

Operations Specialist

> "We did find that some features could not be customized for specialized documenation."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987)

SS

Shaquita S.

CEO PMHNP

> "I loved the integration of telehealth into the system and the charting template."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786)

AK

Alexander K.

Counsellor

> "Writing case notes was something that used to take a long time and required me to create a whole new note every time. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514)

MB

Melissa B.

Speech-Language Pathologist

> "Her customer service alone is reason enough for me to continue my TherapyNotes subscription."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269)

PB

Paige B.

Sole Proprietor and Counselor

> "Hidden costs, random debits from my intended deposits, no customer care or loyalty at all"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6387711)

MLB

Mary Lou B.

LPC

> "Excellent in friendly and knowledgeable support services, set up to keep me compliant, helpful portal forms (which they keep adding to, recently..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6172387)

TW

Tiffany W.

Director of Operations

> "With my schedule being as busy as it is, it was hard for me to transition from my current EHR because of the steep learning curve."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6636699)

KR

Kaye R.

Licensed Clinical Psychologist

> "Excellent and quick telephone customer service with an expansive hours of operation, ease of insurance billing, simple design that is easy to follow,..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

Michelle G.

Therapist

> "Communication around this issue was also inconsistent."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

BB

Brenda B.

LPCC, ATR, LSAA

> "I love the support whenever I have an issue,e big or small."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881)

AH

Amands H.

APRN, Medication provider

> "Sending prescriptions is a nightmare, the tab to aend prescriptions will disappear and then reappear and then that tab takes 2-3 minutes to load."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6304059)

BB

Brenda B.

LPCC, ATR, LSAA

> "I have been working with therapy notes for the past 4 years and have found it to be the best platform to use."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881)

KR

Kaye R.

Licensed Clinical Psychologist

> "Clients must contact an administrator in order to reset their own password; there is no reason this should be the case. When using a Telehealth..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

NM

Nancy M.

Licensed Professional Counselor

> "Therapy Notes allows me as an independent provider to feel secure in maintaining compliancy, securing PHI, and obtaining routine consents as needed."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4811773)

AH

Amanda H.

APRN, CNM, PMHNP-BC

> "There is no patient messaging system as most medication providers have for patients, this just means pt have to contact via email and another..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6150057)

AW

Ashley W.

Owner

> "TherapyNotes delivers strong value."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

DK

Darcie K.

HIM Director

> "Reports and data collection is almost non existent."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431)

RP

Rebekah P.

Instructor, Counselor

> "It is quite comprehensive, and the free version allows access to several functions."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6651965)

EF

Emily F.

Owner

> "It requires a lot of steps to send them via paper when certain insurance companies won't allow for electronic submission."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4981371)

ET

Ellie T.

Owner, Psychologist

> "I find the charting to be very user-friendly, and, if you're billing insurance, they include within their documentation everything that insurance..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6119886)

BS

Bridget S.

LMFT

> "Every once in a while the text reminder function doesn't work and I wish there was a way to get that money back or prove it a reminder didn't send."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6186252)

WT

Walterson T.

Therapist

> "I like how templates for notes are transferable to subsequent notes"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6492380)

KR

Kaye R.

Licensed Clinical Psychologist

> "Sometimes there is excessive clicking; I dislike that there is no one-click option to charge all/multiple copays for all clients at the end of the..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

ML

Mika L.

Biller

> "Easy to understand, learning and operating the schedule is simple."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044)

LM

Linday M.

Director

> "We can now use the group therapy option, but that means duplicating progress notes which is not our favorite activity anyway. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4815828)

NS

Nina S.

Owner

> "I've been using TherapyNotes since I opened my private practice and have been extremely happy with it, especially in the past couple of years since..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6139512)

Desiree G.

Peer Support Worker

> "Just a little more pricey than some of the other products that are the same as this."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6677514)

TG

Tara G.

Co-Founder, Co-Owner, Operator, SLP

> "The organization of the system was helpful in maintaining patient records."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6697421)

LP

Lois P.

Admin and therapist

> "The new change with the treatment plans/some infrequent issues that catch me off guard and I need to call for assist with - mostly with billing"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6165417)

AP

Amy P.

Mental Health Therapist

> "Anytime I have had trouble with billing or questions about anything TherapyNotes responds within 24 hours. When I reduced my client load to less..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4957629)

KR

Kaye R.

Licensed Clinical Psychologist

> "This has proven to be an issue numerous times when the client needed to contact me to resend their link to access the portal."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

ID

Ilissa D.

Therapist

> "I can easily send things to my clients in this virtual day and age."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6660177)

RT

Rocky T.

Intake Coordinator

> "When switching from ZOOM to TN Telehealth, it has felt a bit clunky with multiple A/V issues."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6128813)

Ali R.

LMFT

> "was so patient with me and addressed each question I had."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135)

JH

Julie H.

Therapist

> "I am all for security and verification, however this requires calling multiple times and waiting on hold over 30 minutes, listening to outgoing..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___3942304)

MBO

Mary Beth O.

Billing Specialist

> "Everything is interconnected and the more you use it, the better you become at figuring why things happen in TherapyNotes"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6385183)

KR

Kaye R.

Licensed Clinical Psychologist

> "Also, it is a major inconvenience that clients cannot reset their own passwords on the portal."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

Kristin H.

owner

> "Therapy Notes is a great all around EHR/EMR/RCM software."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7128018)

JH

Jamie H.

LPC

> "The second is the lack of ease in trying to have a non-therapist or non-therapy related events through the platform."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6142709)

JR

Jamie R.

Psychotherapist, owner

> "It is affordable and the features offered are extensive for the price."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6853600)

JV

Joyce V.

Psychologist

> "There is an intermittent problem with the speed at which a document may print."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936199)

MB

Melissa B.

Speech-Language Pathologist

> "She is obviously an excellent employee and I hope this organization will recognize her and offer an incentive for her exceptional service."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269)

KC

Kimberly C.

Owner and therapist

> "it does not track external authorization which is highly needed to EAP session"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6278335)

TF

Tanice F.

Clinic Coordinator

> "As well, Therapy Notes executives listen to their users, actually inviting suggestions, and then working to implement solutions quickly. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6398602)

MB

Marie B.

Administrative Assistant

> "I must say the only thing I have a problem with is posting secondary payments from Medigap insurances. When I post secondary payments, I Type in the..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4801678)

DA

Damian A.

Wellness and outpatient Therapy

> "Its very easy to navigate with prompt guidance and guidelines."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7137365)

NC

Nancy C.

Psychotherapist

> "No HIPPA-compliant email/texting/phone service offered"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6122273)

JB

Jennifer B.

Counselor

> "I like that i didnt have to have 2 separate softwares for behavioral/ mental health"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6690376)

ME

Mostafa E.

Director

> "It used to be good when it started now they just seem greedy for cash and up charge for everything with no customer service."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6303095)

VR

Verified Reviewer

CEO

> "Very easy to keep track of therapy."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7061119)

AH

Alixandra H.

Licensed Mental Health Counselor

> "I'm also unable to easily remove past billing on people's billing history that I wasn't yet using therapy notes for billing but was still using you..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4789795)

BB

Brittany B.

Marriage and Family Therapist

> "Excellent customer service."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7125988)

DB

Dusty B.

Admin Assistant

> "Billing has been the most frustrating part which is unfortunate. If I could use a completely different system, I would."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6267986)

JM

Jessica M.

Licensed Professional Counselor

> "Overall it’s been great using therapynotes."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330)

LM

Linday M.

Director

> "There is still no standard for setting up a couple or family as the client. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4815828)

[View Reviews](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

NN

Nabil N.

IT Manager

> "The payment processing is integrated cleanly and the portal gives clients a straightforward way to interact without needing to..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7144131)

AS

Alexa S.

Registered Dietitian

> "One of the main downsides of Healthie is the lack of direct, real-time support. When issues come up, it can be frustrating to rely..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7127082)

Carrie L.

Owner, Integrative Health Practitioner

> "They have very cost effective options for practices that are just starting out, and they have very advanced optioins for practices..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6885212)

GM

Govind M.

Health Coach

> "Additionally, customization options are limited for some workflows, which may not suit all practices."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6631449)

GM

Govind M.

Health Coach

> "Healthie offers an all-in-one platform with features like scheduling, billing, and telehealth, making practice management seamless."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6631449)

MB

Mary B.

Health Coach

> "Honestly I dislike the inability to pare down the multiple gender options to just simply male or female."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6798728)

Suzanne I.

RDN, Owner

> "I own a group practice and in Healthie you can view all provider schedules in one place, making it easier to manage availability..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6702214)

BW

Barbara W.

NBC-HWC Board Certified Health and Wellness Coach

> "Some of the features and tools aren't that intuitive to use."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6701415)

KM

Kit M.

Co-founder, Clinical Director

> "Coming from a more traditional, clinically oriented ERH platform, Healthie provides what I and my practice need to compete in the..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7031236)

NS

Nonu S.

CEO

> "don't get looped into their marketing tactics"

[See full review](https://www.capterra.com/p/167439/Healthie/#SoftwareAdvice___6673664)

KM

Kit M.

Co-founder, Clinical Director

> "Healthie has equipped me with the tools I need to automate keeping my patients engaged and learning between visits."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7031236)

NS

Nonu S.

CEO

> "No customer support."

[See full review](https://www.capterra.com/p/167439/Healthie/#SoftwareAdvice___6673664)

KM

Kit M.

Co-founder, Clinical Director

> "I cannot wait to design, build out and implement new programs using the many patient education and engagement tools Healthie offers."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7031236)

KR

Kelson R.

Clinician and Manager

> "The way it is currently set up is not great. "

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6794071)

CD

Cheryl D.

Owner

> "Healthie has amazing features and a very helpful and informative email newsletter that really helps practitioners learn how to..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6724004)

HS

Heather S.

Physician Assistant

> "The lack of access to support and how they field questions is my biggest complaint."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4873641)

VR

Verified Reviewer

Lifestyle Medicine Physician

> "I look forward to continue to use Healthie in my health practice as I transitioned from health coaching with it."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7069090)

HS

Heather S.

Physician Assistant

> "Also, the delayed billing in this age of technology just doesn’t add up."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4873641)

Amber K. R.

CEO, Nutritionist, Health Coach

> "Being able to test the platform as you build your business and client stream supports not only practitioner growth but practitioner..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6786342)

NB

Nicole B.

FNP-C, Owner

> "The customer service team would not respond to questions/concerns for sometimes a week or more at a time. "

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4930181)

LF

Lidia F.

RDN

> "Great overall, but please create a place to leave feedback for improvement and better access to sup."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7148497)

HS

Heather S.

Physician Assistant

> "No instructions for patients to navigate website."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4873641)

LB

Lynn B.

Dietitian

> "Good, it makes documentation a smoother process and it organizes my notes and goals for each client."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6701320)

CC

Carrie C.

PMHNP-BC, FNP-C

> "Has some good features but the customer service makes it not worth it."

[See full review](https://www.capterra.com/p/167439/Healthie/#SoftwareAdvice___6171331)

AS

Aimee S.

Nutrition Counselor

> "Overall, Healthie has met (and in some areas exceeded) my expectations for Client Management, Program Delivery, Scheduling, and..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6382267)

KO

Kenzie O.

Nutritionist

> "It is hard to get a hold of anyone, and unless you are on a premium plan, they will not call you to help you navigate the system."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4554732)

JR

Jayne R.

Owner, CEO

> "It helps me provide a HIPAA secure platform for my clients that levels up my professionalism."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6701378)

NB

Nicole B.

FNP-C, Owner

> "The customer service is absolutely awful. "

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4930181)

BW

Barbara W.

NBC-HWC Board Certified Health and Wellness Coach

> "It has been a great tool that helps me manage client intake and interactions, and for monitoring client progress."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6701415)

HS

Heather S.

Physician Assistant

> "Billing feature is terrible."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4873641)

BS

Bec S.

Mindset Coach and Hypnotherapist

> "The sound and video quality is great on calls with clients and my clients seem to find the platform easy to navigate also creating..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6777989)

CC

Carrie C.

PMHNP-BC, FNP-C

> "Horrible customer service"

[See full review](https://www.capterra.com/p/167439/Healthie/#SoftwareAdvice___6171331)

MB

Mary B.

Health Coach

> "I appreciate that I can have up to 9 clients on the platform without paying for the service as my practice is still very small and..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6798728)

Ani P.

Pain Resolution

> "That will not work for massage therapy practices."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___4544719)

MB

Mary B.

Health Coach

> "I really don't have a lot of time to create my own so it's been helpful to navigate with the preloaded ones then tweak for my needs..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6798728)

VR

Verified Reviewer

Founder and CEO

> "The calendar is not intuitive, admin settings are not all-inclusive, and we still have so many questions."

[See full review](https://www.capterra.com/p/167439/Healthie/#GetApp___2969089)

CL

Cassandra L.

Nurse practitioner

> "Overall good, however my understanding of everything when it was first presented was not that I would have to purchase the $199 per..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6784703)

BB

Barbara B.

CEO/ Founder

> "I am not sure why i have to reload (from my PC) the frequently used documents to each clients profile."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___3272195)

Dr. Jeanette D.

President

> "As a Doctor of Physical Therapy who owns a cash-based virtual business and provides wellness services, Healthie allows me to..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6027457)

VA

Victoria A.

MD

> "Unreasonable cancellation policies. When you compare to other platforms they are actually quite expensive and offer less (for an..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___3285936)

VR

Verified Reviewer

Lifestyle Medicine Physician

> "It’s so versatile for a range of practices."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___7069090)

VR

Verified Reviewer

Founder and CEO

> "If you're a growing business, Healthie gets expensive quickly."

[See full review](https://www.capterra.com/p/167439/Healthie/#GetApp___2969089)

CW

Cassidy W.

Health Coach

> "Healthie is a thorough and well rounded platform that meets a majority of needs for my practice all in one place."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6724679)

VR

Verified Reviewer

Founder and CEO

> "I'm not thrilled with Healthie, especially with this new charge."

[See full review](https://www.capterra.com/p/167439/Healthie/#GetApp___2969089)

MB

Mary B.

Health Coach

> "This is a very user friendly platform for the technically challenged and those who simply do not have time to create forms from..."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___6798728)

LB

Liz B.

Registered Dietitian

> "Sometimes I am logged into a session and so is my client but we don’t connect with each other."

[See full review](https://www.capterra.com/p/167439/Healthie/#Capterra___2369191)

[View Reviews](https://www.capterra.com/p/167439/Healthie/reviews/)

## User interface

4.67 (962)

[Healthie](https://www.capterra.com/p/167439/Healthie/)

4.36 (121)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

TherapyNotes, LLC

27/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/118981/TherapyNotes-com/#features)

Healthie

Top features

28/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/167439/Healthie/#features)

### Recognition

No recognitions have been awarded to TherapyNotes, LLC

Healthie is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

TherapyNotes, LLC

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Healthie

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TherapyNotes, LLC

-   By TherapyNotes, LLC
-   Located in United States
-   Founded in 2012

Healthie

-   By Healthie
-   Located in United States
-   Founded in 2016

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