# Compare TherapyNotes, LLC vs Zoobook EHR 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare TherapyNotes, LLC and Zoobook EHR based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/118981-185982/TherapyNotes-com-vs-Zoobook-EHR

---

# TherapyNotes, LLC vs Zoobook EHR Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TherapyNotes, LLCZoobook EHR2/4 selected

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

[Zoobook EHR](https://www.capterra.com/p/185982/Zoobook-EHR/)[4.7 (152)](https://www.capterra.com/p/185982/Zoobook-EHR/reviews/)

[## TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [955 reviews](#user-reviews)

Positive

899

Neutral

28

Negative

28

[## Zoobook EHR](https://www.capterra.com/p/185982/Zoobook-EHR/)[4.7 (152)](https://www.capterra.com/p/185982/Zoobook-EHR/reviews/)

Starting Price

$100.00/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

GB

MG

JA

Based on [152 reviews](#user-reviews)

Positive

141

Neutral

11

Negative

0

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,397 reviews from mental health software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

86%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Therapy Notes

4.8

Charting

4.7

EMR/EHR

4.7

Appointment Scheduling

4.8

83%Fit

Feature ratings

HIPAA Compliant

4.8

Therapy Notes

4.5

Charting

4.7

EMR/EHR

4.7

Appointment Scheduling

4.6

User satisfaction

User satisfaction

4.7

User reviews[955](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

4.7

User reviews[152](https://www.capterra.com/p/185982/Zoobook-EHR/reviews/)

Ease of use

4.5

Functionality

4.6

Value for money

4.5

Customer support

4.8

Price starts from

Price starts from

$59Per User, Per Month

-   Free version
-   Free trial

Price starts from

$100Per Month

-   Free version
-   Free trial

Best for

Best for

Psychologists, therapists, psychiatrists, social workers, and mental health professionals.

Best for

Addiction, Mental Health and Behavioral Health Treatment Providers

## User reviews

Pros & cons

BH

Bhumi H.

Operations Specialist

> "Therapynotes was great for our team because it provided functions like appointment scheduling and notes for appointments."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987)

Michelle G.

Therapist

> "What makes this particularly concerning is that these claims were marked as successfully sent within the system, creating the impression they had..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

AW

Ashley W.

Owner

> "I’ve been a user for over a decade, and TherapyNotes has supported the growth of my group practice seamlessly."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

Michelle G.

Therapist

> "Due to a clearinghouse error affecting claims submitted through the TherapyNotes system, multiple claims were never received by the payer, resulting..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

Ali R.

LMFT

> "Also, I learned that they can handle my Medicare billing which I had no idea about."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135)

JM

Jessica M.

Licensed Professional Counselor

> "The most frustrating thing is that the program can be glitchy for the video conferencing, so I do have to have a back up alternative link for clients."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330)

AW

Ashley W.

Owner

> "The price is fair for the amount of functionality, reliability, and support included."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

Michelle G.

Therapist

> "We received an email in February 2026, but after speaking with another TherapyNotes user, I learned she did not receive any notification or the fax..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

MB

Melissa B.

Speech-Language Pathologist

> "Her customer service alone is reason enough for me to continue my TherapyNotes subscription."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269)

Michelle G.

Therapist

> "Claims were marked as sent but never transmitted due to a clearinghouse error, resulting in over $2,000 in lost reimbursement."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

AK

Alexander K.

Counsellor

> "This makes it really easy to access them whenever I need to and it also allows me to quickly filter through them to find any specific note I need to..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514)

DK

Darcie K.

HIM Director

> "tracking and reporting for missed appointments is extremely difficult, billing secondary insurances is not an easy process, areas for notes and memos..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431)

BM

Bridget M.

Owner

> "I love that Therapy Notes is user friendly interface that saves time and makes it easier for my staff to learn and navigate especially with having..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6576984)

ML

Mika L.

Biller

> "It doesn't allow you to add a new intake appointment for EAP services."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044)

AW

Ashley W.

Owner

> "The client portal is straightforward and easy for clients to use, with very few issues on their end."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

Michelle G.

Therapist

> "The issue was not identified in time, and I was required to manually reconstruct and fax claims."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

JM

Jessica M.

Licensed Professional Counselor

> "It is a simple EHR that is easy to navigate and keep notes organized."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330)

Michelle G.

Therapist

> "By the time the issue was identified, the claims had fallen outside the payer’s timely filing window."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

AW

Ashley W.

Owner

> "Their support team is responsive, knowledgeable, and genuinely cares about helping users."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

AH

Amands H.

APRN, Medication provider

> "Sending prescriptions is a nightmare, the tab to aend prescriptions will disappear and then reappear and then that tab takes 2-3 minutes to load."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6304059)

JE

John E.

Sole Proprietor

> "The note templates are easy to follow and can be easily customized. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7100555)

BH

Bhumi H.

Operations Specialist

> "The mobile app is good however in order to see the full overview you still have to use the website so the app is a bit useless."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987)

MB

Melissa B.

Speech-Language Pathologist

> "She is obviously an excellent employee and I hope this organization will recognize her and offer an incentive for her exceptional service."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269)

Michelle G.

Therapist

> "At this point, the continued back-and-forth over a clear service failure, without acknowledgment of responsibility, is unreasonable."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

SS

Shaquita S.

CEO PMHNP

> "You can add multiple locations if you practice in more than one place which is really neat."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786)

Michelle G.

Therapist

> "Support staff were initially courteous, but communication became increasingly vague and, at times, evasive."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

SS

Shaquita S.

CEO PMHNP

> "I loved the integration of telehealth into the system and the charting template."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786)

BH

Bhumi H.

Operations Specialist

> "We did find that some features could not be customized for specialized documenation."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987)

MLB

Mary Lou B.

LPC

> "Excellent in friendly and knowledgeable support services, set up to keep me compliant, helpful portal forms (which they keep adding to, recently..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6172387)

AK

Alexander K.

Counsellor

> "Writing case notes was something that used to take a long time and required me to create a whole new note every time. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514)

KR

Kaye R.

Licensed Clinical Psychologist

> "Excellent and quick telephone customer service with an expansive hours of operation, ease of insurance billing, simple design that is easy to follow,..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

PB

Paige B.

Sole Proprietor and Counselor

> "Hidden costs, random debits from my intended deposits, no customer care or loyalty at all"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6387711)

HR

Heather R.

Therapist

> "TherapyNotes has amazing customer service!"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7038450)

TW

Tiffany W.

Director of Operations

> "With my schedule being as busy as it is, it was hard for me to transition from my current EHR because of the steep learning curve."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6636699)

BB

Brenda B.

LPCC, ATR, LSAA

> "I love the support whenever I have an issue,e big or small."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881)

Michelle G.

Therapist

> "Communication around this issue was also inconsistent."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

BB

Brenda B.

LPCC, ATR, LSAA

> "I have been working with therapy notes for the past 4 years and have found it to be the best platform to use."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881)

KC

Kimberly C.

Owner and therapist

> "it does not track external authorization which is highly needed to EAP session"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6278335)

NM

Nancy M.

Licensed Professional Counselor

> "Therapy Notes allows me as an independent provider to feel secure in maintaining compliancy, securing PHI, and obtaining routine consents as needed."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4811773)

MB

Marie B.

Administrative Assistant

> "I must say the only thing I have a problem with is posting secondary payments from Medigap insurances. When I post secondary payments, I Type in the..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4801678)

AW

Ashley W.

Owner

> "TherapyNotes delivers strong value."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

KR

Kaye R.

Licensed Clinical Psychologist

> "Clients must contact an administrator in order to reset their own password; there is no reason this should be the case. When using a Telehealth..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

RP

Rebekah P.

Instructor, Counselor

> "It is quite comprehensive, and the free version allows access to several functions."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6651965)

ME

Mostafa E.

Director

> "It used to be good when it started now they just seem greedy for cash and up charge for everything with no customer service."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6303095)

ET

Ellie T.

Owner, Psychologist

> "I find the charting to be very user-friendly, and, if you're billing insurance, they include within their documentation everything that insurance..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6119886)

AH

Amanda H.

APRN, CNM, PMHNP-BC

> "There is no patient messaging system as most medication providers have for patients, this just means pt have to contact via email and another..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6150057)

WT

Walterson T.

Therapist

> "I like how templates for notes are transferable to subsequent notes"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6492380)

AH

Alixandra H.

Licensed Mental Health Counselor

> "I'm also unable to easily remove past billing on people's billing history that I wasn't yet using therapy notes for billing but was still using you..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4789795)

ML

Mika L.

Biller

> "Easy to understand, learning and operating the schedule is simple."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044)

DB

Dusty B.

Admin Assistant

> "Billing has been the most frustrating part which is unfortunate. If I could use a completely different system, I would."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6267986)

NS

Nina S.

Owner

> "I've been using TherapyNotes since I opened my private practice and have been extremely happy with it, especially in the past couple of years since..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6139512)

DK

Darcie K.

HIM Director

> "Reports and data collection is almost non existent."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431)

TG

Tara G.

Co-Founder, Co-Owner, Operator, SLP

> "The organization of the system was helpful in maintaining patient records."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6697421)

EF

Emily F.

Owner

> "It requires a lot of steps to send them via paper when certain insurance companies won't allow for electronic submission."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4981371)

AP

Amy P.

Mental Health Therapist

> "Anytime I have had trouble with billing or questions about anything TherapyNotes responds within 24 hours. When I reduced my client load to less..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4957629)

DB

Dusty B.

Admin Assistant

> "Claim scrubbing isn’t as good as other services."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6267986)

ID

Ilissa D.

Therapist

> "I can easily send things to my clients in this virtual day and age."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6660177)

BS

Bridget S.

LMFT

> "Every once in a while the text reminder function doesn't work and I wish there was a way to get that money back or prove it a reminder didn't send."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6186252)

Ali R.

LMFT

> "was so patient with me and addressed each question I had."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135)

KR

Kaye R.

Licensed Clinical Psychologist

> "Sometimes there is excessive clicking; I dislike that there is no one-click option to charge all/multiple copays for all clients at the end of the..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

MBO

Mary Beth O.

Billing Specialist

> "Everything is interconnected and the more you use it, the better you become at figuring why things happen in TherapyNotes"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6385183)

LM

Linday M.

Director

> "We can now use the group therapy option, but that means duplicating progress notes which is not our favorite activity anyway. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4815828)

JR

Jamie R.

Psychotherapist, owner

> "It is affordable and the features offered are extensive for the price."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6853600)

Desiree G.

Peer Support Worker

> "Just a little more pricey than some of the other products that are the same as this."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6677514)

TF

Tanice F.

Clinic Coordinator

> "As well, Therapy Notes executives listen to their users, actually inviting suggestions, and then working to implement solutions quickly. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6398602)

LP

Lois P.

Admin and therapist

> "The new change with the treatment plans/some infrequent issues that catch me off guard and I need to call for assist with - mostly with billing"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6165417)

RM

Regina M.

Practice Owner

> "Exceptional customer support and communication during the Change HealthCare cyber attack."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6233936)

DB

Dusty B.

Admin Assistant

> "I would not recommend TherapyNotes based off billing alone."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6267986)

JB

Jennifer B.

Counselor

> "I like that i didnt have to have 2 separate softwares for behavioral/ mental health"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6690376)

ME

Mostafa E.

Director

> "Website has been glitching for months."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6303095)

VR

Verified Reviewer

CEO

> "Very easy to keep track of therapy."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7061119)

KR

Kaye R.

Licensed Clinical Psychologist

> "This has proven to be an issue numerous times when the client needed to contact me to resend their link to access the portal."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

JM

Jessica M.

Licensed Professional Counselor

> "Overall it’s been great using therapynotes."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330)

RT

Rocky T.

Intake Coordinator

> "When switching from ZOOM to TN Telehealth, it has felt a bit clunky with multiple A/V issues."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6128813)

AW

Ashley W.

Owner

> "Very intuitive."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

JH

Julie H.

Therapist

> "I am all for security and verification, however this requires calling multiple times and waiting on hold over 30 minutes, listening to outgoing..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___3942304)

WB

Wendy B.

Owner and Licensed Psychologist

> "My experience has been fantastic on all areas of running a single private practice and growing into a large group private practice that accepts most..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6129445)

KR

Kaye R.

Licensed Clinical Psychologist

> "Also, it is a major inconvenience that clients cannot reset their own passwords on the portal."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

RM

Regina M.

Practice Owner

> "TherapyNotes makes clinical documentation very simple."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6233936)

JH

Jamie H.

LPC

> "The second is the lack of ease in trying to have a non-therapist or non-therapy related events through the platform."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6142709)

[View Reviews](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

GB

Greg B.

Program Administrator

> "I also like the auto save feature, which reloads a page that may have not been saved."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6804010)

SB

Sean B.

COO

> "While I see the value in the pop up reminders upon logging into Zoobook, I sometimes find them being a little..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7035972)

MeG

Maria e G.

Peer Group Leader

> "The system is very detailed and has convenient options for adding details into the forms."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6778183)

EC

Ewan C.

Billing and Accounts Administrator

> "It's not as easy to customize it for non-behavioral health settings, and reporting should be a bit more flexible..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6839987)

JA

Jocelyn A.

Business Manager

> "Sometimes you can be so swamped with work and projects you might forget something pivotal that you learned during..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6802754)

DS

Desiree S.

quality assurance

> "too many tabs need to be opened for functions; the customer service is mostly via email and cannot move straight..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6689898)

DW

Deborah W.

Clinical Director

> "The platform itself is user-friendly, responsive, and clearly designed with clinicians in mind."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7040065)

KL

Kimberly L.

Case Manager

> "There was nothing I liked least about it except maybe sometimes it's a little slow but that could just be a..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7056209)

SR

Sonya R.

IBHS Case Manager

> "I specifically like the option where at the bottom of any page support can be emailed quite quickly."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6825063)

KG

Kathryn G.

Director of Recovery Services

> "We asked for this to be deleted and it has been almost 2 months and this still has not been completed and we are..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6495621)

DW

Dr. W.

Mental Health Clinician

> "The most comprehensive EHR database system that I've used yet."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7029770)

KB

Kristle B.

Addictions counselor

> "I don't like that you cannot create and save a note even if it appears there's a double-booked appt."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6553426)

SB

Sean B.

COO

> "Zoobook is a robust EMR an is a wonderful value for the cost."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7035972)

MT

Melanie T.

Intern Therapist

> "it signs you out too fast wish it kept you signed in and wish there was a way to save your sign-in not having to..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6269985)

DW

Deborah W.

Clinical Director

> "It’s the best I’ve seen in any behavioral health EHR."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7040065)

KV

Kristina V.

Operations Manager

> "The User Manual is very basic; we had to develop our own User Manual internally (which does need constant updating)"

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6251149)

SA

Sharon A.

Office Manager

> "Everyone is patient, understanding and efficient and ensure our needs are met."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7028818)

ET

Ethan T.

Medical Records Clerk

> "One of the cons about Zoobook EHR would be that documents are not saved at times."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6517077)

OC

Odalie C.

Lead Counselor, LAC

> "I was confused by the new "save draft" and needed to complete treatment plans. Because the response was so quick..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6463520)

AS

Andrea S.

Therapist

> "Don't understand why it needs supervisor approval to cancel a duplicate note., etc."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6578142)

SH

Sarah H.

Executive Director

> "The platform is fully customizable to meet the unique needs of my agency."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6740122)

GG

Gulce G.

Outpatient Intern

> "I often feel like I need to be on high alert because it doesn’t always feel secure, and I worry that my..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6690113)

LK

Lisa K.

BILLING MANAGER

> "The staff support is very infromative and helpful."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6827582)

CS

Colleen S.

Director of Human Resources

> "sometimes it's hard to organize employee files in the correct place"

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6393368)

SA

Sharon A.

Office Manager

> "Support team is quick to respond. "

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7028818)

ET

Ethan T.

Medical Records Clerk

> "I have heard from clinicians that they save their work, but there have been occasions where they were not able to..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6517077)

SA

Sharon A.

Office Manager

> "Support is outstanding. "

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___7028818)

KC

Kirsten C.

Director of Client Services

> "It can be clunky at times, multiple clicks to get to a particular section of a chart, sometimes you can't see all..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6022838)

MeG

Maria e G.

Peer Group Leader

> "The presenter was very polite and went a good speed with the information."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6778183)

MT

Melanie T.

Intern Therapist

> "it ok just don't like that it kick you off after a half hour wish it keep you sign in longer"

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6269985)

LW

Lynelle W.

Community Supervisor

> "I found the training and trainer both to be very helpful."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6797094)

GG

Gulce G.

Outpatient Intern

> "I didn’t like the saving feature in Zoobook."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6690113)

NM

Nia M.

Clinical Director

> "Accessing zoom and telehealth is going to be a game changer."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6660271)

JL

Jami L.

Mental Health Therapist

> "There are many tabs which can be overwhelming."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6498437)

EH

Enzer H.

Behavioral Therapist

> "I appreciated the 1:1 training. "

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6821616)

LT

Luann T.

Clinical Supervisor

> "Even though I'm an administrator, my access is limited; I can't delete or edit."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6140262)

LA

Linda A.

Biller, Day Receptionist

> "Zoobook is generally very good at getting back to their clients in a timely fashion, even providing weekly updates..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6109598)

TP

Tanya P.

Business Director

> "Before I got into the recurring meetings with \[sensitive content hidden\], I thought it was really hard to use the..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6104261)

TR

Tanner R.

Owner

> "They are very helpful and have the ability to customize the system to fit your workflow and your staff members as..."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6101737)

MG

Michael G.

Therapist

> "I contacted the support team to remove a saved assessment that was saved accidentally for the wrong client."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___5086623)

ET

Ethan T.

Medical Records Clerk

> "Other than some minor issues, the Zuni Recovery Center's experience with Zoobook has been good."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6517077)

DW

Donnie W.

Director of Clinical Services

> "Some of it seems a little complicated and has been a challenging transition."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6166235)

LC

Lakisha C.

Program Director

> "The trainer \[sensitive content hidden\] explained each module efficiently and answered questions appropriately."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6350070)

MJ

Melinda J.

Counselor

> "There was not any feature that I did not like with Zoobook."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___5046269)

EH

Enzer H.

Behavioral Therapist

> "The demonstration was helpful."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6821616)

DK

Debra K.

HR Director, CFO

> "It has been a difficult roll-out."

[See full review](https://www.capterra.com/p/185982/Zoobook-EHR/#Capterra___6022842)

[View Reviews](https://www.capterra.com/p/185982/Zoobook-EHR/reviews/)

## User interface

4.67 (955)

[Zoobook EHR](https://www.capterra.com/p/185982/Zoobook-EHR/)

4.66 (152)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

TherapyNotes, LLC

Top features

27/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/118981/TherapyNotes-com/#features)

Zoobook EHR

12/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/185982/Zoobook-EHR/#features)

### Recognition

No recognitions have been awarded to TherapyNotes, LLC

No recognitions have been awarded to Zoobook EHR

### Deployment & support

TherapyNotes, LLC

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zoobook EHR

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TherapyNotes, LLC

-   By TherapyNotes, LLC
-   Located in United States
-   Founded in 2012

Zoobook EHR

-   By Zoobook Systems
-   Located in United States
-   Founded in 2016

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