# Compare TherapyNotes, LLC vs Practice Fusion 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare TherapyNotes, LLC and Practice Fusion based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/118981-266915/TherapyNotes-com-vs-Practice-Fusion

---

# TherapyNotes, LLC vs Practice Fusion Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TherapyNotes, LLCPractice Fusion2/4 selected

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.7 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

[## TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [962 reviews](#user-reviews)

Positive

906

Neutral

28

Negative

28

[## Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.7 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

Starting Price

$199.00/month

Value-for-Money

3.8

Functionality

3.5

Ease of Use

3.9

Customer Service

3.3

Reviews Sentiment

Based on [439 reviews](#user-reviews)

Positive

283

Neutral

74

Negative

82

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 6,183 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Feature ratings

HIPAA Compliant

4.9

Patient Records Management

4.7

Charting

4.7

Patient Scheduling

NA

Document Management

4.0

71%Fit

Missing features

Feature ratings

HIPAA Compliant

4.7

Patient Records Management

4.6

Charting

3.8

Patient Scheduling

4.6

Document Management

NA

User satisfaction

User satisfaction

4.7

User reviews[962](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.7

User satisfaction

3.7

User reviews[439](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

Ease of use

3.9

Functionality

3.5

Value for money

3.8

Customer support

3.3

Price starts from

Price starts from

$59Per User, Per Month

-   Free version
-   Free trial

Price starts from

$199Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Psychologists, therapists, psychiatrists, social workers, and mental health professionals.

Best for

Designed to exceed the needs of small practices, Practice Fusion is an easy-to-use EHR that makes e-prescribing, billing, charting and labs/imaging simple and secure from anywhere you can get online.

## User reviews

Pros & cons

BH

Bhumi H.

Operations Specialist

> "Therapynotes was great for our team because it provided functions like appointment scheduling and notes for appointments."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987)

Michelle G.

Therapist

> "What makes this particularly concerning is that these claims were marked as successfully sent within the system, creating the impression they had..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

VR

Verified Reviewer

Digital Marketer

> "Managing intake forms is very easy and integraes well with our native CRM."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7146419)

Michelle G.

Therapist

> "Due to a clearinghouse error affecting claims submitted through the TherapyNotes system, multiple claims were never received by the payer, resulting..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

AW

Ashley W.

Owner

> "I’ve been a user for over a decade, and TherapyNotes has supported the growth of my group practice seamlessly."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

JM

Jessica M.

Licensed Professional Counselor

> "The most frustrating thing is that the program can be glitchy for the video conferencing, so I do have to have a back up alternative link for clients."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330)

Ali R.

LMFT

> "Also, I learned that they can handle my Medicare billing which I had no idea about."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135)

Michelle G.

Therapist

> "We received an email in February 2026, but after speaking with another TherapyNotes user, I learned she did not receive any notification or the fax..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

AW

Ashley W.

Owner

> "The price is fair for the amount of functionality, reliability, and support included."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

Michelle G.

Therapist

> "Claims were marked as sent but never transmitted due to a clearinghouse error, resulting in over $2,000 in lost reimbursement."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

AK

Alexander K.

Counsellor

> "This makes it really easy to access them whenever I need to and it also allows me to quickly filter through them to find any specific note I need to..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514)

DK

Darcie K.

HIM Director

> "tracking and reporting for missed appointments is extremely difficult, billing secondary insurances is not an easy process, areas for notes and memos..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431)

HM

Heather M.

Online Platform Coordinator

> "We have never had any trouble teaching a new employee how to schedule, they have always caught on within minutes."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7122175)

ML

Mika L.

Biller

> "It doesn't allow you to add a new intake appointment for EAP services."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044)

BM

Bridget M.

Owner

> "I love that Therapy Notes is user friendly interface that saves time and makes it easier for my staff to learn and navigate especially with having..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6576984)

Michelle G.

Therapist

> "The issue was not identified in time, and I was required to manually reconstruct and fax claims."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

AW

Ashley W.

Owner

> "The client portal is straightforward and easy for clients to use, with very few issues on their end."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

Michelle G.

Therapist

> "By the time the issue was identified, the claims had fallen outside the payer’s timely filing window."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

JM

Jessica M.

Licensed Professional Counselor

> "It is a simple EHR that is easy to navigate and keep notes organized."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330)

BH

Bhumi H.

Operations Specialist

> "The mobile app is good however in order to see the full overview you still have to use the website so the app is a bit useless."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987)

AW

Ashley W.

Owner

> "Their support team is responsive, knowledgeable, and genuinely cares about helping users."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

Michelle G.

Therapist

> "At this point, the continued back-and-forth over a clear service failure, without acknowledgment of responsibility, is unreasonable."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

JE

John E.

Sole Proprietor

> "The note templates are easy to follow and can be easily customized. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7100555)

Michelle G.

Therapist

> "Support staff were initially courteous, but communication became increasingly vague and, at times, evasive."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

SS

Shaquita S.

CEO PMHNP

> "You can add multiple locations if you practice in more than one place which is really neat."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786)

BH

Bhumi H.

Operations Specialist

> "We did find that some features could not be customized for specialized documenation."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987)

SS

Shaquita S.

CEO PMHNP

> "I loved the integration of telehealth into the system and the charting template."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786)

AK

Alexander K.

Counsellor

> "Writing case notes was something that used to take a long time and required me to create a whole new note every time. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514)

MB

Melissa B.

Speech-Language Pathologist

> "Her customer service alone is reason enough for me to continue my TherapyNotes subscription."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269)

PB

Paige B.

Sole Proprietor and Counselor

> "Hidden costs, random debits from my intended deposits, no customer care or loyalty at all"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6387711)

MLB

Mary Lou B.

LPC

> "Excellent in friendly and knowledgeable support services, set up to keep me compliant, helpful portal forms (which they keep adding to, recently..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6172387)

TW

Tiffany W.

Director of Operations

> "With my schedule being as busy as it is, it was hard for me to transition from my current EHR because of the steep learning curve."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6636699)

KR

Kaye R.

Licensed Clinical Psychologist

> "Excellent and quick telephone customer service with an expansive hours of operation, ease of insurance billing, simple design that is easy to follow,..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

Michelle G.

Therapist

> "Communication around this issue was also inconsistent."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919)

BB

Brenda B.

LPCC, ATR, LSAA

> "I love the support whenever I have an issue,e big or small."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881)

AH

Amands H.

APRN, Medication provider

> "Sending prescriptions is a nightmare, the tab to aend prescriptions will disappear and then reappear and then that tab takes 2-3 minutes to load."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6304059)

BB

Brenda B.

LPCC, ATR, LSAA

> "I have been working with therapy notes for the past 4 years and have found it to be the best platform to use."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881)

KR

Kaye R.

Licensed Clinical Psychologist

> "Clients must contact an administrator in order to reset their own password; there is no reason this should be the case. When using a Telehealth..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

NM

Nancy M.

Licensed Professional Counselor

> "Therapy Notes allows me as an independent provider to feel secure in maintaining compliancy, securing PHI, and obtaining routine consents as needed."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4811773)

AH

Amanda H.

APRN, CNM, PMHNP-BC

> "There is no patient messaging system as most medication providers have for patients, this just means pt have to contact via email and another..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6150057)

AW

Ashley W.

Owner

> "TherapyNotes delivers strong value."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199)

DK

Darcie K.

HIM Director

> "Reports and data collection is almost non existent."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431)

RP

Rebekah P.

Instructor, Counselor

> "It is quite comprehensive, and the free version allows access to several functions."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6651965)

EF

Emily F.

Owner

> "It requires a lot of steps to send them via paper when certain insurance companies won't allow for electronic submission."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4981371)

ET

Ellie T.

Owner, Psychologist

> "I find the charting to be very user-friendly, and, if you're billing insurance, they include within their documentation everything that insurance..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6119886)

BS

Bridget S.

LMFT

> "Every once in a while the text reminder function doesn't work and I wish there was a way to get that money back or prove it a reminder didn't send."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6186252)

WT

Walterson T.

Therapist

> "I like how templates for notes are transferable to subsequent notes"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6492380)

KR

Kaye R.

Licensed Clinical Psychologist

> "Sometimes there is excessive clicking; I dislike that there is no one-click option to charge all/multiple copays for all clients at the end of the..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

ML

Mika L.

Biller

> "Easy to understand, learning and operating the schedule is simple."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044)

LM

Linday M.

Director

> "We can now use the group therapy option, but that means duplicating progress notes which is not our favorite activity anyway. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4815828)

NS

Nina S.

Owner

> "I've been using TherapyNotes since I opened my private practice and have been extremely happy with it, especially in the past couple of years since..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6139512)

Desiree G.

Peer Support Worker

> "Just a little more pricey than some of the other products that are the same as this."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6677514)

TG

Tara G.

Co-Founder, Co-Owner, Operator, SLP

> "The organization of the system was helpful in maintaining patient records."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6697421)

LP

Lois P.

Admin and therapist

> "The new change with the treatment plans/some infrequent issues that catch me off guard and I need to call for assist with - mostly with billing"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6165417)

AP

Amy P.

Mental Health Therapist

> "Anytime I have had trouble with billing or questions about anything TherapyNotes responds within 24 hours. When I reduced my client load to less..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4957629)

KR

Kaye R.

Licensed Clinical Psychologist

> "This has proven to be an issue numerous times when the client needed to contact me to resend their link to access the portal."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

ID

Ilissa D.

Therapist

> "I can easily send things to my clients in this virtual day and age."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6660177)

RT

Rocky T.

Intake Coordinator

> "When switching from ZOOM to TN Telehealth, it has felt a bit clunky with multiple A/V issues."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6128813)

Ali R.

LMFT

> "was so patient with me and addressed each question I had."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135)

JH

Julie H.

Therapist

> "I am all for security and verification, however this requires calling multiple times and waiting on hold over 30 minutes, listening to outgoing..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___3942304)

MBO

Mary Beth O.

Billing Specialist

> "Everything is interconnected and the more you use it, the better you become at figuring why things happen in TherapyNotes"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6385183)

KR

Kaye R.

Licensed Clinical Psychologist

> "Also, it is a major inconvenience that clients cannot reset their own passwords on the portal."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690)

Kristin H.

Owner

> "Therapy Notes is a great all around EHR/EMR/RCM software."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7128018)

JH

Jamie H.

LPC

> "The second is the lack of ease in trying to have a non-therapist or non-therapy related events through the platform."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6142709)

JR

Jamie R.

Psychotherapist, owner

> "It is affordable and the features offered are extensive for the price."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6853600)

JV

Joyce V.

Psychologist

> "There is an intermittent problem with the speed at which a document may print."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936199)

MB

Melissa B.

Speech-Language Pathologist

> "She is obviously an excellent employee and I hope this organization will recognize her and offer an incentive for her exceptional service."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269)

KC

Kimberly C.

Owner and therapist

> "it does not track external authorization which is highly needed to EAP session"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6278335)

TF

Tanice F.

Clinic Coordinator

> "As well, Therapy Notes executives listen to their users, actually inviting suggestions, and then working to implement solutions quickly. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6398602)

MB

Marie B.

Administrative Assistant

> "I must say the only thing I have a problem with is posting secondary payments from Medigap insurances. When I post secondary payments, I Type in the..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4801678)

DA

Damian A.

Wellness and outpatient Therapy

> "Its very easy to navigate with prompt guidance and guidelines."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7137365)

NC

Nancy C.

Psychotherapist

> "No HIPPA-compliant email/texting/phone service offered"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6122273)

JB

Jennifer B.

Counselor

> "I like that i didnt have to have 2 separate softwares for behavioral/ mental health"

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6690376)

ME

Mostafa E.

Director

> "It used to be good when it started now they just seem greedy for cash and up charge for everything with no customer service."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6303095)

VR

Verified Reviewer

CEO

> "Very easy to keep track of therapy."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7061119)

AH

Alixandra H.

Licensed Mental Health Counselor

> "I'm also unable to easily remove past billing on people's billing history that I wasn't yet using therapy notes for billing but was still using you..."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4789795)

BB

Brittany B.

Marriage and Family Therapist

> "Excellent customer service."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7125988)

DB

Dusty B.

Admin Assistant

> "Billing has been the most frustrating part which is unfortunate. If I could use a completely different system, I would."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6267986)

JM

Jessica M.

Licensed Professional Counselor

> "Overall it’s been great using therapynotes."

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330)

LM

Linday M.

Director

> "There is still no standard for setting up a couple or family as the client. "

[See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4815828)

[View Reviews](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

JN

Josef N.

BUSINESS MANAGER

> "It is the most comprehensive medical EHR on the market."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___7073272)

ME

Maureen E.

Owner

> "However the customer service is so lacking in this company that it will cause me to find another system when my renewal..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6626774)

Melissa Z.

User

> "For a while when it was free i thought it would would be the leader in EHR for it's accessibility"

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___7102432)

SK

Susan K.

Doctor of Chiropractic

> "Doing Notes was way too much/complicated/time consuming as the patient load started to increase."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6661587)

RK

Ross K.

Owner

> "When it was free, it provided a decent platform for basic scheduling while we were building our practice."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6663236)

AS

Audrey S.

physician

> "customer service is non existent, the implementation classes they offer are rushed and then shed a light on all the..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4998801)

VR

Verified Reviewer

Owner

> "They are a simple easy to learn program that can do everything that you need."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___7110200)

FT

Filip T.

COO

> "Customer support, functionality and frequent breakdowns."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6460263)

SK

Susan K.

Doctor of Chiropractic

> "It was easy to start with, but needed an EHR system that was more efficient eventually for the patient load as it..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6661587)

FT

Filip T.

COO

> "From bad to worse, there's no end to this poor customer support performance."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6460263)

VR

Verified Reviewer

Owner

> "Practice Fusion is a great EHR system."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___7110200)

ME

Maureen E.

Owner

> "I am unable to talk to a live person."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6626774)

RK

Ross K.

Owner

> "It satisfied what we need in the initial months of our practice, but we quickly outgrew the software."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6663236)

ME

Maureen E.

Owner

> "Not worth the savings in cost."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6626774)

DM

David M.

Owner

> "It was a decent program to use for EHR and medicine prescription"

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6468639)

AS

Audrey S.

physician

> "Apparently they care more about getting their money then having satisfied physicians using their EMR who would actually..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4998801)

EP

Erin P.

Manager and Owner

> "Practice Fusion is easy to use and a great way to keep electronic records."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6443497)

AS

Audrey S.

physician

> "I tried to cancel my subscription within 25 days of signing up with them and they said NO."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4998801)

CT

Chelsea T.

Practice Manager

> "I especially like the ability to assign different colors to different appointment types in the calendar and the ability..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4793641)

AS

Audrey S.

physician

> "I will tell every fellow physician i know to avoid this product at all costs. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4998801)

RB

Rhonda B.

Team Lead

> "The program is low cost."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6425915)

KP

Krystal P.

Owner

> "We had issues with billing not being transferred and were not paid for many patient visits."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3750405)

MD

Melissa D.

Patient Coordinator

> "Easy to navigate and use."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6775074)

GT

Gina T.

Chief Medical Director

> "I was spending more time on the phone trying to get them to let me in than I was able to see patients."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3846532)

ME

Maureen E.

Owner

> "The pricing is reasonable. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___6626774)

AB

Alexandra B.

Billing Manager

> "I would not recommend for extremely high volume or high complexity specialties."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4679350)

AA

Abigail A.

Nurse

> "Practice Fusion is a helpful means a health care management and saving the details in the patient."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4310129)

MN

Michael N.

MD

> "Each time I have to write them all out - Our old system SOAPWARE I could extract these with three key strokes . With..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2584328)

AA

Abigail A.

Nurse

> "It is dependable and has a faster download if your internet connection is also faster."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4310129)

MM

Melody M.

Admin Assistant

> "There are a few gliches with the system and we are unable to add all attachments to referrals. If you send a document to..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2317020)

CT

Chelsea T.

Practice Manager

> "I have used practice fusion for the last 5+ years at my office at love it."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___4793641)

AH

Ann H.

physician

> "The worst part is that they claimed to always be free but then once the company sold, they started to charge. And not..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

DB

Danielle B.

Medical assistant

> "I am able to access messages from providers, relay messages to the patients, update their entire profile with the click..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2624341)

AH

Ann H.

physician

> "Unable to easily download medical records when patients or other physicians request them-you have to download one..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

VR

Verified Reviewer

Business Manager

> "Overall, it's one of the quickest and easiest EHR systems I've setup (eCW/Nextgen/Aria) and it works well because of the..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2421913)

MN

Michael N.

MD

> "Multiple repetitive screens - YOu enter the directions in one screen it loses them on the next and you have to re enter..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2584328)

Jeanette D.

President

> "When I used Practice Fusion, I had a free version so as a start-up clinic, this was obviously very affordable."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3452949)

DD

Derek D.

Clinic Manager

> "There were a lot of features geared toward conventional medical practices that were unnecessary for our community..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2387275)

GS

Galen S.

Chiropractor

> "the software overall is easy to use and chart"

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___3736711)

AW

Allison W.

C-Suite

> "It’s not intuitive, horrible reporting, not good for multi provider practices, not user friendly from an administrative..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2667523)

MW

Mignon W.

Physician

> "You will save money, the platform is much more customizable, and the people are friendly. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2944134)

CB

Connie B.

Physician

> "They were in trouble with FDA for trying to get providers to prescribe opiates for a kickback and now ..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

JP

Jill P.

Office Manager

> "Practice Fusion integrates with a handful of billing softwares and generally works fine for EHR functions for a small..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2653586)

VR

Verified Reviewer

CHVA

> "The insurance list is not updated, as well as the pharmacy list they have on their system."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2717301)

BC

Bryan C.

Clinic coordinator

> "It is great at keeping up appointments and check-in."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3340977)

MW

Michael W.

Physician

> "E-mail support is hit or miss. If you ask about how to do something that the program doesn't do they will just ignore..."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2255797)

MW

Mignon W.

Physician

> "There are much better EHRs out there, try Charm. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2944134)

CB

Connie B.

Physician

> "They recently increased the monthly fee by 50% but not giving any new features. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

AJ

Adrianne J.

Medical Biller

> "I love how ur able to access all patient records in one place."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2177818)

CB

Connie B.

Physician

> "They are not coordinated with P aware or any state prescription service . "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

BC

Bryan C.

Clinic coordinator

> "It is good for an EMR just not easy to learn"

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___3340977)

CB

Connie B.

Physician

> "Still they could not get the labs around me to put them in my charts. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

BD

Bryn D.

Psychologist

> "I liked that there was a free trial to see how the product worked."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2180028)

AH

Ann H.

physician

> "I have been a customer since 2013 and the customer service has continued to decline despite the cost going up."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

VR

Verified Reviewer

CHVA

> "Good expereince and no vital problem using this website."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2717301)

JH

James H.

acupuncturist

> "It was a hassle to switch to another, more affordable, EHR software and as a user, I felt deceived."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2299411)

DD

Derek D.

Clinic Manager

> "Easy to navigate and run reports."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2387275)

AD

Anita D.

Dr

> "What I am mostly disappointed is the contracts that have the providers sign."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2780156)

VR

Verified Reviewer

CHVA

> "I highly recommend this if you want to use inexpensive EHR/EMR."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2717301)

CB

Connie B.

Physician

> "The self scheduler is non existent ."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

AH

Ann H.

physician

> "Easy to start and use."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

CB

Connie B.

Physician

> "Multiple times its down and unusable."

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

VR

Verified Reviewer

Business Manager

> "Easy implementation (up and running in a day). "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2421913)

CB

Connie B.

Physician

> "The referral process is a joke. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2772418)

VR

Verified Reviewer

CHVA

> "It's very convenient and easy to use. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#Capterra___2717301)

AH

Ann H.

physician

> "Now, I received a notice that prices are going up. "

[See full review](https://www.capterra.com/p/266915/Practice-Fusion/#SoftwareAdvice___2854157)

[View Reviews](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

## User interface

4.67 (962)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)

3.69 (439)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

TherapyNotes, LLC

Top features

30/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/118981/TherapyNotes-com/#features)

Practice Fusion

23/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/266915/Practice-Fusion/#features)

### Recognition

No recognitions have been awarded to TherapyNotes, LLC

Practice Fusion is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

TherapyNotes, LLC

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Practice Fusion

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

TherapyNotes, LLC

-   By TherapyNotes, LLC
-   Located in United States
-   Founded in 2012

Practice Fusion

-   By Veradigm
-   Located in United States
-   Founded in 1981

## Popular Comparisons

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$59/month

Price

$0

4.5

Features

4.3

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/118981-195467/TherapyNotes-com-vs-Care-Patron)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.69 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

vs

[Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

$199/month

Price

$49/month

3.5

Features

4.2

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/136876-266915/Pediatric-Therapy-EMR-vs-Practice-Fusion)

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

vs

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

$59/month

Price

Contact vendor for pricing

4.5

Features

4.8

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/118789-118981/EHR-YOUR-WAY-vs-TherapyNotes-com)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.69 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$199/month

Price

$0

3.5

Features

4.3

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/195467-266915/Care-Patron-vs-Practice-Fusion)

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

vs

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

$59/month

Price

$49/month

4.5

Features

4.3

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/118981-130710/TherapyNotes-com-vs-SimplePractice)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.69 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

$199/month

Price

Contact vendor for pricing

3.5

Features

4.4

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/180899-266915/Alleva-vs-Practice-Fusion)

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

vs

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

$59/month

Price

$29/month

4.5

Features

4.1

4.7

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/118981-130400/TherapyNotes-com-vs-TheraNest-Mental-Health)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.69 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

$199/month

Price

Contact vendor for pricing

3.5

Features

4.4

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/124590-266915/EMA-vs-Practice-Fusion)

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

$59/month

Price

Contact vendor for pricing

4.5

Features

4.4

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/118981-180899/TherapyNotes-com-vs-Alleva)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.69 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

vs

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/)

$199/month

Price

Contact vendor for pricing

3.5

Features

4.4

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/122278-266915/EpicCare-EMR-vs-Practice-Fusion)

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (962)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

vs

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

$59/month

Price

$49.95/month

4.5

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/118981-124769/TherapyNotes-com-vs-CounSol-com)

[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[3.69 (439)](https://www.capterra.com/p/266915/Practice-Fusion/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/)

$199/month

Price

$54/month

3.5

Features

4.6

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/178984-266915/Jane-App-vs-Practice-Fusion)