# Compare Bugzilla vs Backlog 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bugzilla and Backlog based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/119057-162032/Bugzilla-vs-Backlog

---

# Bugzilla vs Backlog Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BugzillaBacklog2/4 selected

[Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)[4.1 (136)](https://www.capterra.com/p/119057/Bugzilla/reviews/)

[Backlog](https://www.capterra.com/p/162032/Backlog/)[4.6 (169)](https://www.capterra.com/p/162032/Backlog/reviews/)

[## Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)[4.1 (136)](https://www.capterra.com/p/119057/Bugzilla/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4

Ease of Use

4.2

Customer Service

3.9

Reviews Sentiment

Based on [136 reviews](#user-reviews)

Positive

115

Neutral

20

Negative

1

[## Backlog](https://www.capterra.com/p/162032/Backlog/)[4.6 (169)](https://www.capterra.com/p/162032/Backlog/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [169 reviews](#user-reviews)

Positive

166

Neutral

1

Negative

2

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Nifty

4.6 (440)

* * *

Starting Price

$7.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

95%

of reviewers  
rated it above 4 stars

* * *

### JIRA Service Management

4.5 (762)

* * *

Starting Price

$20.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

92%

of reviewers  
rated it above 4 stars

* * *

### Confluence

4.5 (3,660)

* * *

Starting Price

$5.42

Per User,Per Month

Free Trial

Free Version

* * *

User rating

92%

of reviewers  
rated it above 4 stars

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Highest Rated

### Zoho Sprints

4.5 (293)

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Starting Price

$12.00

Per User,Per Year

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 2,356 reviews from bug tracking software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Bug/Issue Capture

4.0

Issue Tracking

4.3

Task Progress Tracking

NA

Task Management

4.0

Collaboration Tools

3.7

80%Fit

High performer

Feature ratings

Bug/Issue Capture

4.6

Issue Tracking

4.7

Task Progress Tracking

4.4

Task Management

4.7

Collaboration Tools

4.4

User satisfaction

User satisfaction

4.1

User reviews[136](https://www.capterra.com/p/119057/Bugzilla/reviews/)

Ease of use

4.2

Functionality

4.0

Value for money

4.3

Customer support

3.9

User satisfaction

4.6

User reviews[169](https://www.capterra.com/p/162032/Backlog/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

On-premise issue tracking system that enables developers to manage and track change requests, bug modification, enhancement, issues, file modification & more.

Best for

Software development, UX design, product management, marketing, and sales.

## User reviews

Pros & cons

YW

Yossi W.

Head of QA

> "i love the fact that installment is easy and fast and users can start working within the hour. when you manage large scale..."

[See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___3565147)

DX

Derrick X.

Senior staff engineer

> "The interface is a bit old-fashioned and hard to use, especially for new users."

[See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___6308532)

Muhammad Yousuf H.

Senior software Engineer

> "Bugzilla not only by default provides one window solution for bug tracking but also since it is open source solution i can..."

[See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___2812137)

MK

Mohamed K.

Senior Software Engineer

> "some times crash when other people try to change the same bug that i am changing at the same time and this is annoying me."

[See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___2788473)

YW

Yossi W.

Head of QA

> "basic functionality can be moderated and it is very close and similar to Jira"

[See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___3565147)

RR

Ross R.

PM

> "The UI also feels a bit from the 90ies and won't make your developers or QA community particularly happy."

[See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___3248437)

Chetan T.

Customer Experience Director

> "Their reports were pretty good back in the day."

[See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___3813497)

EB

Eric B.

Chief Product Officer

> "For me, to keep close track of workflows, Bugzilla just fails me and it's why I changed to another system."

[See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___2719625)

[View Reviews](https://www.capterra.com/p/119057/Bugzilla/reviews/)

CP

Chaitanya P.

Sales team

> "Project and team collaboration are seamless with centralized task tracking, real-time updates, comments, and notifications that keep everyone..."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7066420)

PL

Phong L.

CEO

> "At the same time, it isn’t the flashiest tool on the market — some users feel the interface looks a bit dated, and advanced reporting or..."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075410)

SA

Segun A.

Project Manager

> "I liked the accessibility to project tools that enabled me to generate project outcomes for my group in a easy file format that could be shared."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075438)

SO

Sola O.

Account support office and customer service representative

> "Limited customization – Workflows, fields, and views aren’t as flexible for complex projects."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7063942)

SO

Sola O.

Account support office and customer service representative

> "Backlog is a solid and dependable solution for managing projects and teamwork, but there is room for improvement in performance, flexibility, and..."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7063942)

AJ

Ann J.

Backend Developer

> "Occasionally, I experience login issues on the mobile app, where I’m unable to sign in."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7064218)

SK

Sweety K.

Developer

> "The interface is clean and intuitive, making it simple to track tasks, manage deadlines, and collaborate with team members."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075837)

SO

Sola O.

Account support office and customer service representative

> "Outdated interface – The UI feels less modern compared to tools like Jira, ClickUp, or Asana."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7063942)

EB

Eldho B.

Digital marketer

> "It’s a robust, stable platform that specifically caters to development teams who want to keep their code and their tasks under one roof."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075454)

ADW

April D W.

Administration

> "less features available than that of other free software operations, which will be my only downfall theres too much competition today to not even on..."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6656755)

SK

Sweety K.

Developer

> "It is especially useful for teams that want a simple, no-overcomplicated system for managing tasks, issues, and files."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075837)

VR

Verified Reviewer

Mobile Developer

> "Also when reviewing the entire request, the lack of capability to see the number of changed code lines is a little bit disappointed."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6685249)

SL

Saul L.

Co-Chief Executive Officer

> "It makes sure that both the frontend and backend developers do not bug me about SOPs, since everything is simply available in one location."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7070391)

IM

Iman M.

Founder

> "The interface can feel a bit dated compared to other modern project management tools."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6508347)

CP

Chaitanya P.

Sales team

> "The platform has a very low learning curve due to its clean and intuitive interface, allowing teams to get started quickly."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7066420)

SP

Scott P.

Creative Director

> "I wish it were much more customizable so it could be more readily adapted for the various types of work within the companies I use it with, but it's..."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4940572)

IM

Iman M.

Founder

> "Its user-friendly interface and customizable workflows also make it adaptable for various team needs, from simple task tracking to more complex..."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6508347)

SK

Stella K.

Information technologist

> "It restricts storage for files with large sizes and it's always too long for larger projects making tasks become lost."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4953343)

PL

Phong L.

CEO

> "Its strengths are simplicity, integrated collaboration features, and good support for Agile workflows."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075410)

BP

Brian P.

Software Developer

> "I don't like that we are limited by 1 attachment per ticket, that's not feasible even at its lowest tier option"

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4872654)

SS

SONU S.

COMPUTER TEACHER

> "It helps keep work organized, deadlines clear, and communication transparent."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075417)

Bishal D.

Backend Developer

> "The length of task lists can become overwhelming, potentially causing tasks to be misplaced or overlooked."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___5071956)

SA

Segun A.

Project Manager

> "It was a learning experience, where I got to become familiar with project tools that are valuable for supporting the development of project..."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075438)

HL

Hanh L.

Comtor

> "Comment box is quite small, sometimes it's hard to edit long comments"

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4899537)

EB

Eldho B.

Digital marketer

> "love that it integrates Git/SVN repositories directly with task management."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075454)

DRC

Dilli Raj C.

Developer

> "the least liked feature about backlog for me is that, sometimes i find difficult ot find certain features."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4878444)

SL

Saul L.

Co-Chief Executive Officer

> "We've used Backlog with moderate success up until we had many times more users, well this has done that same as of today but now I don't have to..."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7070391)

PK

Prasanna K.

Software Enggineering

> "To many attachment not possible like image"

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6529627)

PL

Phong L.

CEO

> "Backlog by Nulab is a project management and development collaboration tool that feels straightforward and practical."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075410)

KR

Kartik R.

CEO

> "UI is not as responsive as it should be."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4953770)

MS

Manuj S.

Student

> "With its clear timetables and progress reports, it facilitates work management, project tracking, and collaboration."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6508112)

VR

Verified Reviewer

UX/UI Designer

> "Doesn't have a great text editor on the issues"

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___2252393)

AMP

Allan Mark P.

Sr. ISG Engineer

> "Backlog is useful and it can really help to simplify the process within the organization and can monitor the task which is very essential in the..."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6511357)

CG

Chiara G.

employee

> "It is not always easy to understand where you are."

[See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___2430728)

[View Reviews](https://www.capterra.com/p/162032/Backlog/reviews/)

## User interface

[Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)

4.13 (136)

[Backlog](https://www.capterra.com/p/162032/Backlog/)

4.56 (169)

### Features

Bugzilla

18/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Audit Trail
-   Backlog Management
-   Bug/Issue Capture
-   Bug Tracking
-   Charting
-   Code Repository Integration
-   Collaboration Tools
-   Commenting/Notes
-   Configurable Workflow
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Visualization
-   Drag & Drop
-   Email Management
-   Feedback Management
-   File Management
-   Generative AI
-   Issue Management
-   Issue Tracking
-   Knowledge Base Management
-   @mentions
-   Monitoring
-   Multiple Projects
-   Prioritization
-   Progress Tracking
-   Projections
-   Project Management
-   Project Planning
-   Project Time Tracking
-   Real-Time Notifications
-   Real-Time Updates
-   Reporting/Analytics
-   Reporting & Statistics
-   Single Sign On
-   Status Tracking
-   Tagging
-   Task Management
-   Task Planning
-   Task Progress Tracking
-   Task Scheduling
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/119057/Bugzilla/#features)

Backlog

Top features

43/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Audit Trail
-   Backlog Management
-   Bug/Issue Capture
-   Bug Tracking
-   Charting
-   Code Repository Integration
-   Collaboration Tools
-   Commenting/Notes
-   Configurable Workflow
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Visualization
-   Drag & Drop
-   Email Management
-   Feedback Management
-   File Management
-   Generative AI
-   Issue Management
-   Issue Tracking
-   Knowledge Base Management
-   @mentions
-   Monitoring
-   Multiple Projects
-   Prioritization
-   Progress Tracking
-   Projections
-   Project Management
-   Project Planning
-   Project Time Tracking
-   Real-Time Notifications
-   Real-Time Updates
-   Reporting/Analytics
-   Reporting & Statistics
-   Single Sign On
-   Status Tracking
-   Tagging
-   Task Management
-   Task Planning
-   Task Progress Tracking
-   Task Scheduling
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/162032/Backlog/#features)

### Recognition

No recognitions have been awarded to Bugzilla

No recognitions have been awarded to Backlog

### Deployment & support

Bugzilla

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Backlog

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bugzilla

-   By Bugzilla
-   Located in United States
-   Founded in

Backlog

-   By Nulab
-   Located in Japan
-   Founded in 2004

## Popular Comparisons

[Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)[4.13 (136)](https://www.capterra.com/p/119057/Bugzilla/reviews/)

vs

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.44 (15,308)](https://www.capterra.com/p/19319/JIRA/reviews/)

Contact vendor for pricing

Price

$7.91/month

4.0

Features

4.4

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/19319-119057/JIRA-vs-Bugzilla)

[Backlog](https://www.capterra.com/p/162032/Backlog/)[4.56 (169)](https://www.capterra.com/p/162032/Backlog/reviews/)

vs

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.44 (15,308)](https://www.capterra.com/p/19319/JIRA/reviews/)

$35/month

Price

$7.91/month

4.4

Features

4.4

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/19319-162032/JIRA-vs-Backlog)

[Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)[4.13 (136)](https://www.capterra.com/p/119057/Bugzilla/reviews/)

vs

[GitHub](https://www.capterra.com/p/129067/GitHub/)[4.76 (6,152)](https://www.capterra.com/p/129067/GitHub/reviews/)

Contact vendor for pricing

Price

$4/month

4.0

Features

4.7

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/119057-129067/Bugzilla-vs-GitHub)

[Backlog](https://www.capterra.com/p/162032/Backlog/)[4.56 (169)](https://www.capterra.com/p/162032/Backlog/reviews/)

vs

[Clockify](https://www.capterra.com/p/169607/Clockify/)[4.76 (9,234)](https://www.capterra.com/p/169607/Clockify/reviews/)

$35/month

Price

$4.99/month

4.4

Features

4.6

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/162032-169607/Backlog-vs-Clockify)

[Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)[4.13 (136)](https://www.capterra.com/p/119057/Bugzilla/reviews/)

vs

[TestMu AI](https://www.capterra.com/p/170732/LambdaTest/)[4.64 (543)](https://www.capterra.com/p/170732/LambdaTest/reviews/)

Contact vendor for pricing

Price

$15/month

4.0

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/119057-170732/Bugzilla-vs-LambdaTest)

[Backlog](https://www.capterra.com/p/162032/Backlog/)[4.56 (169)](https://www.capterra.com/p/162032/Backlog/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$35/month

Price

$10.99/month

4.4

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/162032-184581/Backlog-vs-Asana-PM)

[Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)[4.13 (136)](https://www.capterra.com/p/119057/Bugzilla/reviews/)

vs

[Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)[4.49 (855)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

Contact vendor for pricing

Price

$4/month

4.0

Features

4.4

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/119057-169455/Bugzilla-vs-Zoho-Projects)

[Backlog](https://www.capterra.com/p/162032/Backlog/)[4.56 (169)](https://www.capterra.com/p/162032/Backlog/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,483)](https://www.capterra.com/p/211559/Trello/reviews/)

$35/month

Price

$5/month

4.4

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/162032-211559/Backlog-vs-Trello)

[Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)[4.13 (136)](https://www.capterra.com/p/119057/Bugzilla/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Contact vendor for pricing

Price

$10.99/month

4.0

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/119057-184581/Bugzilla-vs-Asana-PM)

[Backlog](https://www.capterra.com/p/162032/Backlog/)[4.56 (169)](https://www.capterra.com/p/162032/Backlog/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

$35/month

Price

$9/month

4.4

Features

4.4

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/147657-162032/monday-com-vs-Backlog)

[Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)[4.13 (136)](https://www.capterra.com/p/119057/Bugzilla/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,558)](https://www.capterra.com/p/158833/ClickUp/reviews/)

Contact vendor for pricing

Price

$10/month

4.0

Features

4.6

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/119057-158833/Bugzilla-vs-ClickUp)

[Backlog](https://www.capterra.com/p/162032/Backlog/)[4.56 (169)](https://www.capterra.com/p/162032/Backlog/reviews/)

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[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,558)](https://www.capterra.com/p/158833/ClickUp/reviews/)

$35/month

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$10/month

4.4

Features

4.6

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/158833-162032/ClickUp-vs-Backlog)