# Compare Bugzilla vs Backlog 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Bugzilla and Backlog based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/119057-162032/Bugzilla-vs-Backlog --- # Bugzilla vs Backlog Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BugzillaBacklog2/4 selected [Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)[4.1 (136)](https://www.capterra.com/p/119057/Bugzilla/reviews/) [Backlog](https://www.capterra.com/p/162032/Backlog/)[4.6 (169)](https://www.capterra.com/p/162032/Backlog/reviews/) [## Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)[4.1 (136)](https://www.capterra.com/p/119057/Bugzilla/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4 Ease of Use 4.2 Customer Service 3.9 Reviews Sentiment Based on [136 reviews](#user-reviews) Positive 115 Neutral 20 Negative 1 [## Backlog](https://www.capterra.com/p/162032/Backlog/)[4.6 (169)](https://www.capterra.com/p/162032/Backlog/reviews/) Starting Price $35.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment SA Based on [169 reviews](#user-reviews) Positive 166 Neutral 1 Negative 2 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Bug/Issue Capture 4.0 Issue Tracking 4.3 Task Progress Tracking NA Task Management 4.0 Collaboration Tools 3.7 80%Fit High performer Feature ratings Bug/Issue Capture 4.6 Issue Tracking 4.7 Task Progress Tracking 4.4 Task Management 4.7 Collaboration Tools 4.4 User satisfaction User satisfaction 4.1 User reviews[136](https://www.capterra.com/p/119057/Bugzilla/reviews/) Ease of use 4.2 Functionality 4.0 Value for money 4.3 Customer support 3.9 User satisfaction 4.6 User reviews[169](https://www.capterra.com/p/162032/Backlog/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.4 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from $35Flat Rate, Per Month - Free version - Free trial Best for Best for On-premise issue tracking system that enables developers to manage and track change requests, bug modification, enhancement, issues, file modification & more. Best for Software development, UX design, product management, marketing, and sales. ## User reviews Pros & cons YW Yossi W. Head of QA > "i love the fact that installment is easy and fast and users can start working within the hour. when you manage large scale..." [See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___3565147) DX Derrick X. Senior staff engineer > "The interface is a bit old-fashioned and hard to use, especially for new users." [See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___6308532) Muhammad Yousuf H. Senior software Engineer > "Bugzilla not only by default provides one window solution for bug tracking but also since it is open source solution i can..." [See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___2812137) RR Ross R. PM > "The UI also feels a bit from the 90ies and won't make your developers or QA community particularly happy." [See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___3248437) Chetan T. Customer Experience Director > "Their reports were pretty good back in the day." [See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___3813497) EB Eric B. Chief Product Officer > "For me, to keep close track of workflows, Bugzilla just fails me and it's why I changed to another system." [See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___2719625) VR Verified Reviewer Application Developer 2 > "Its easy to use by both engineering team as well as the business team" [See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___3744563) MK Mohamed K. Senior Software Engineer > "some times crash when other people try to change the same bug that i am changing at the same time and this is annoying me." [See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___2788473) [View Reviews](https://www.capterra.com/p/119057/Bugzilla/reviews/) SA Segun A. Project Manager > "I liked the accessibility to project tools that enabled me to generate project outcomes for my group in a easy file format that could be shared." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075438) PL Phong L. CEO > "At the same time, it isn’t the flashiest tool on the market — some users feel the interface looks a bit dated, and advanced reporting or..." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075410) SK Sweety K. Developer > "The interface is clean and intuitive, making it simple to track tasks, manage deadlines, and collaborate with team members." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075837) SO Sola O. Account support office and customer service representative > "Limited customization – Workflows, fields, and views aren’t as flexible for complex projects." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7063942) CP Chaitanya P. Sales team > "Project and team collaboration are seamless with centralized task tracking, real-time updates, comments, and notifications that keep everyone..." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7066420) ADW April D W. Administration > "less features available than that of other free software operations, which will be my only downfall theres too much competition today to not even on..." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6656755) EB Eldho B. Digital marketer > "It’s a robust, stable platform that specifically caters to development teams who want to keep their code and their tasks under one roof." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075454) AJ Ann J. Backend Developer > "Occasionally, I experience login issues on the mobile app, where I’m unable to sign in." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7064218) SO Sola O. Account support office and customer service representative > "Backlog is a solid and dependable solution for managing projects and teamwork, but there is room for improvement in performance, flexibility, and..." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7063942) SO Sola O. Account support office and customer service representative > "Outdated interface – The UI feels less modern compared to tools like Jira, ClickUp, or Asana." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7063942) SK Sweety K. Developer > "It is especially useful for teams that want a simple, no-overcomplicated system for managing tasks, issues, and files." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075837) VR Verified Reviewer Mobile Developer > "Also when reviewing the entire request, the lack of capability to see the number of changed code lines is a little bit disappointed." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6685249) IM Iman M. Founder > "Its user-friendly interface and customizable workflows also make it adaptable for various team needs, from simple task tracking to more complex..." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6508347) IM Iman M. Founder > "The interface can feel a bit dated compared to other modern project management tools." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6508347) PL Phong L. CEO > "Its strengths are simplicity, integrated collaboration features, and good support for Agile workflows." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075410) SP Scott P. Creative Director > "I wish it were much more customizable so it could be more readily adapted for the various types of work within the companies I use it with, but it's..." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4940572) SS SONU S. COMPUTER TEACHER > "It helps keep work organized, deadlines clear, and communication transparent." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075417) SK Stella K. Information technologist > "It restricts storage for files with large sizes and it's always too long for larger projects making tasks become lost." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4953343) SA Segun A. Project Manager > "It was a learning experience, where I got to become familiar with project tools that are valuable for supporting the development of project..." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075438) Bishal D. Backend Developer > "The length of task lists can become overwhelming, potentially causing tasks to be misplaced or overlooked." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___5071956) EB Eldho B. Digital marketer > "love that it integrates Git/SVN repositories directly with task management." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075454) HL Hanh L. Comtor > "Comment box is quite small, sometimes it's hard to edit long comments" [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4899537) PL Phong L. CEO > "Backlog by Nulab is a project management and development collaboration tool that feels straightforward and practical." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7075410) PK Prasanna K. Software Enggineering > "To many attachment not possible like image" [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6529627) MS Manuj S. Student > "With its clear timetables and progress reports, it facilitates work management, project tracking, and collaboration." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6508112) KR Kartik R. CEO > "UI is not as responsive as it should be." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4953770) AMP Allan Mark P. Sr. ISG Engineer > "Backlog is useful and it can really help to simplify the process within the organization and can monitor the task which is very essential in the..." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6511357) BP Brian P. Software Developer > "I don't like that we are limited by 1 attachment per ticket, that's not feasible even at its lowest tier option" [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4872654) SL Saul L. Co-Chief Executive Officer > "It makes sure that both the frontend and backend developers do not bug me about SOPs, since everything is simply available in one location." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___7070391) DRC Dilli Raj C. Developer > "the least liked feature about backlog for me is that, sometimes i find difficult ot find certain features." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___4878444) JL Joseph L. Web Development > "The most I like about Backlog is - I can check each issuse's status, assignee, plan time and actual time in real time." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___6508542) CG Chiara G. employee > "It is not always easy to understand where you are." [See full review](https://www.capterra.com/p/162032/Backlog/#Capterra___2430728) [View Reviews](https://www.capterra.com/p/162032/Backlog/reviews/) ## User interface [Bugzilla](https://www.capterra.com/p/119057/Bugzilla/) 4.13 (136) [Backlog](https://www.capterra.com/p/162032/Backlog/) 4.56 (169) ### Features Bugzilla 18/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Assignment Management - Audit Trail - Backlog Management - Bug/Issue Capture - Bug Tracking - Charting - Code Repository Integration - Collaboration Tools - Commenting/Notes - Configurable Workflow - Customizable Fields - Customizable Reports - Customizable Templates - Data Visualization - Drag & Drop - Email Management - Feedback Management - File Management - Generative AI - Issue Management - Issue Tracking - Knowledge Base Management - @mentions - Monitoring - Multiple Projects - Prioritization - Progress Tracking - Projections - Project Management - Project Planning - Project Time Tracking - Real-Time Notifications - Real-Time Updates - Reporting/Analytics - Reporting & Statistics - Single Sign On - Status Tracking - Tagging - Task Management - Task Planning - Task Progress Tracking - Task Scheduling - Third-Party Integrations [See all features](https://www.capterra.com/p/119057/Bugzilla/#features) Backlog Top features 43/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Agile Methodologies - AI Copilot - Alerts/Notifications - API - Assignment Management - Audit Trail - Backlog Management - Bug/Issue Capture - Bug Tracking - Charting - Code Repository Integration - Collaboration Tools - Commenting/Notes - Configurable Workflow - Customizable Fields - Customizable Reports - Customizable Templates - Data Visualization - Drag & Drop - Email Management - Feedback Management - File Management - Generative AI - Issue Management - Issue Tracking - Knowledge Base Management - @mentions - Monitoring - Multiple Projects - Prioritization - Progress Tracking - Projections - Project Management - Project Planning - Project Time Tracking - Real-Time Notifications - Real-Time Updates - Reporting/Analytics - Reporting & Statistics - Single Sign On - Status Tracking - Tagging - Task Management - Task Planning - Task Progress Tracking - Task Scheduling - Third-Party Integrations [See all features](https://www.capterra.com/p/162032/Backlog/#features) ### Recognition No recognitions have been awarded to Bugzilla Backlog is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Bugzilla Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Backlog Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Bugzilla - By Bugzilla - Located in United States - Founded in Backlog - By Nulab - Located in Japan - Founded in 2004 ## 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