# Compare Bugzilla vs Mattermost 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bugzilla and Mattermost based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/119057-170524/Bugzilla-vs-Mattermost

---

# Bugzilla vs Mattermost Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BugzillaMattermost2/4 selected

[Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)[4.1 (136)](https://www.capterra.com/p/119057/Bugzilla/reviews/)

[Mattermost](https://www.capterra.com/p/170524/Mattermost/)[4.4 (168)](https://www.capterra.com/p/170524/Mattermost/reviews/)

[## Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)[4.1 (136)](https://www.capterra.com/p/119057/Bugzilla/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4

Ease of Use

4.2

Customer Service

3.9

Reviews Sentiment

Based on [136 reviews](#user-reviews)

Positive

115

Neutral

20

Negative

1

[## Mattermost](https://www.capterra.com/p/170524/Mattermost/)[4.4 (168)](https://www.capterra.com/p/170524/Mattermost/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [168 reviews](#user-reviews)

Positive

155

Neutral

11

Negative

2

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

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## Summary

* * *

Key features rated by users

Features selected based on 2,356 reviews from bug tracking software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Bug/Issue Capture

4.0

Issue Tracking

4.3

Task Progress Tracking

NA

Task Management

4.0

Collaboration Tools

3.7

\--%Fit

Missing features

Feature ratings

Bug/Issue Capture

NA

Issue Tracking

NA

Task Progress Tracking

NA

Task Management

4.7

Collaboration Tools

5.0

User satisfaction

User satisfaction

4.1

User reviews[136](https://www.capterra.com/p/119057/Bugzilla/reviews/)

Ease of use

4.2

Functionality

4.0

Value for money

4.3

Customer support

3.9

User satisfaction

4.4

User reviews[168](https://www.capterra.com/p/170524/Mattermost/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.6

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$10Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

On-premise issue tracking system that enables developers to manage and track change requests, bug modification, enhancement, issues, file modification & more.

Best for

Multi-channel internal communication & collaboration platform that helps large enterprises manage private/group chatting, share documents, videos/audio, or links and maintain contact directories.

## User reviews

Pros & cons

YW

Yossi W.

Head of QA

> "i love the fact that installment is easy and fast and users can start working within the hour. when you manage large scale..."

[See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___3565147)

DX

Derrick X.

Senior staff engineer

> "The interface is a bit old-fashioned and hard to use, especially for new users."

[See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___6308532)

Muhammad Yousuf H.

Senior software Engineer

> "Bugzilla not only by default provides one window solution for bug tracking but also since it is open source solution i can..."

[See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___2812137)

MK

Mohamed K.

Senior Software Engineer

> "some times crash when other people try to change the same bug that i am changing at the same time and this is annoying me."

[See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___2788473)

YW

Yossi W.

Head of QA

> "basic functionality can be moderated and it is very close and similar to Jira"

[See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___3565147)

RR

Ross R.

PM

> "The UI also feels a bit from the 90ies and won't make your developers or QA community particularly happy."

[See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___3248437)

Chetan T.

Customer Experience Director

> "Their reports were pretty good back in the day."

[See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___3813497)

EB

Eric B.

Chief Product Officer

> "For me, to keep close track of workflows, Bugzilla just fails me and it's why I changed to another system."

[See full review](https://www.capterra.com/p/119057/Bugzilla/#Capterra___2719625)

[View Reviews](https://www.capterra.com/p/119057/Bugzilla/reviews/)

ZZ

Zandalee Z.

Senior Analyst Programmer

> "Mattermost streamlines business communication in one place via creation of unlimited communication channels."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___6487820)

MG

Mario G.

IT Director

> "Updates can be a probem, and sometimes user's options for 'auto update check' and 'system tray color' seem to..."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___6755248)

OA

Obhioze A.

Member

> "It is simple and fast to orchestrate and automate complex and repetitive workflows and projects with Mattermost."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___6284020)

AO

Austine O.

Peer Mentor

> "I slightly dislike that Mattermost demands to be integrated with external web conferencing app to enhance video..."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___6486050)

ZZ

Zandalee Z.

Senior Analyst Programmer

> "Large file sharing and team collaboration get enhanced by this tool."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___6487820)

EH

Edgar H.

Frontend Developper

> "Not so great working with threads, chats are messed up."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___6623368)

CW

Caroline W.

Director of Operations

> "Ever since I started using Mattermost, it has never been daunting to send large files online, collaborate via..."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___5094145)

VR

Verified Reviewer

Software Developer

> "Uploading files for file sharing is sometimes a problem and if you don't use the desktop application, you may..."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___3865882)

BW

Bennett W.

Director of Operations

> "Mattermost boost internal communication via creation of unlimited communications channels in one single..."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___4956558)

MP

Martin P.

Web App Developer

> "Sometimes we have problems with video calling tool."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___4608628)

BB

Bradley B.

Senior Systems Analyst

> "It has a robust backend integration feature, which boost it’s capabilities."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___5066543)

PE

Paata E.

artdirector

> "main reason is that when I get the new notification, I don't get some signal, or beep."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___2865527)

HG

Hannah G.

Associate

> "Mattermost boost internal and external communication via creation of unlimited comms channels."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___4938417)

SM

Silvan M.

Learning Experience Designer

> "Otherwise it will be slow and have long loading times when changing channels etc."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___3439851)

MG

Mario G.

IT Director

> "Have gone through 3 major upgrades with no problems. "

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___6755248)

VR

Verified Reviewer

Sales

> "No so great for file sharing and doesn't work as a discussion tool outside your organisation."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___3312941)

DEE

Dr.Enoch E.

Facilities Manager

> "I love the fact that i can coordinate with my colleagues"

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___6666905)

AG

Adam G.

mgr

> "I get LONG LISTS of rooms and chats and there is no easy way to search for people aside fom doing a control-f. ..."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___2446633)

DEE

Dr.Enoch E.

Facilities Manager

> "It has an intuitive interface"

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___6666905)

AJ

Angeline J.

QA lead

> "Window app is not up to mark"

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___3042752)

MN

Mateusz N.

Business Analyst

> "We moved a large team of users in a very short time. Since we only need the communicator 99% of the time for..."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___4465250)

NT

Nana T.

Accountant

> "it isn't easy to use. when i receive message sometimes i miss notifications. when i click pop up window it..."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___2226303)

DEE

Dr.Enoch E.

Facilities Manager

> "The customer care service are so friendly"

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___6666905)

Todor T.

Technical Support Executive

> "Not customizable enough, even if we speak for color schemes."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___2700343)

JAG

John Adam G.

Sales Representative

> "So far matter most is doing what we expect it to deliver tat is makes our job easier."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___4962202)

GS

Guy S.

Project Manager

> "Was a previous Slack user but Slack doesn't fit with our security requirements and the cost. "

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___2262098)

GJ

Gaurav J.

Assistant consultant

> "It was good initiative for collaboration amongst various teams, it helped us resolve the tickets sooner with..."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___2947382)

VR

Verified Reviewer

Technical Writer & Digital Marketing Specialist

> "Sometimes the search function in particular is confusing and could definitely be improved."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___2668548)

VR

Verified Reviewer

Software Developer

> "We prefer Mattermost for real-time messaging within the team."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___3865882)

RC

Rafael C.

Software Engineer

> "You can not search in a concrete chat."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___2357810)

MN

Mateusz N.

Business Analyst

> "With a similar look and functionality to other instant messengers, the transition was quick and painless."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___4465250)

RC

Rafael C.

Software Engineer

> "Slow performance."

[See full review](https://www.capterra.com/p/170524/Mattermost/#Capterra___2357810)

[View Reviews](https://www.capterra.com/p/170524/Mattermost/reviews/)

## User interface

[Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)

4.13 (136)

[Mattermost](https://www.capterra.com/p/170524/Mattermost/)

4.45 (168)

### Features

Bugzilla

Top features

18/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Audit Trail
-   Backlog Management
-   Bug/Issue Capture
-   Bug Tracking
-   Charting
-   Code Repository Integration
-   Collaboration Tools
-   Commenting/Notes
-   Configurable Workflow
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Visualization
-   Drag & Drop
-   Email Management
-   Feedback Management
-   File Management
-   Generative AI
-   Issue Management
-   Issue Tracking
-   Knowledge Base Management
-   @mentions
-   Monitoring
-   Multiple Projects
-   Prioritization
-   Progress Tracking
-   Projections
-   Project Management
-   Project Planning
-   Project Time Tracking
-   Real-Time Notifications
-   Real-Time Updates
-   Reporting/Analytics
-   Reporting & Statistics
-   Single Sign On
-   Status Tracking
-   Tagging
-   Task Management
-   Task Planning
-   Task Progress Tracking
-   Task Scheduling
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/119057/Bugzilla/#features)

Mattermost

8/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Agile Methodologies
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Audit Trail
-   Backlog Management
-   Bug/Issue Capture
-   Bug Tracking
-   Charting
-   Code Repository Integration
-   Collaboration Tools
-   Commenting/Notes
-   Configurable Workflow
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Visualization
-   Drag & Drop
-   Email Management
-   Feedback Management
-   File Management
-   Generative AI
-   Issue Management
-   Issue Tracking
-   Knowledge Base Management
-   @mentions
-   Monitoring
-   Multiple Projects
-   Prioritization
-   Progress Tracking
-   Projections
-   Project Management
-   Project Planning
-   Project Time Tracking
-   Real-Time Notifications
-   Real-Time Updates
-   Reporting/Analytics
-   Reporting & Statistics
-   Single Sign On
-   Status Tracking
-   Tagging
-   Task Management
-   Task Planning
-   Task Progress Tracking
-   Task Scheduling
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/170524/Mattermost/#features)

### Recognition

No recognitions have been awarded to Bugzilla

No recognitions have been awarded to Mattermost

### Deployment & support

Bugzilla

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Mattermost

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bugzilla

-   By Bugzilla
-   Located in United States
-   Founded in

Mattermost

-   By Mattermost
-   Located in United States
-   Founded in 2015

## Popular Comparisons

[Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)[4.13 (136)](https://www.capterra.com/p/119057/Bugzilla/reviews/)

vs

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4.0

Features

4.4

4.2

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/19319-119057/JIRA-vs-Bugzilla)

[Mattermost](https://www.capterra.com/p/170524/Mattermost/)[4.45 (168)](https://www.capterra.com/p/170524/Mattermost/reviews/)

vs

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$10/month

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4.3

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4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-170524/Slack-vs-Mattermost)

[Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)[4.13 (136)](https://www.capterra.com/p/119057/Bugzilla/reviews/)

vs

[GitHub](https://www.capterra.com/p/129067/GitHub/)[4.76 (6,152)](https://www.capterra.com/p/129067/GitHub/reviews/)

Contact vendor for pricing

Price

$4/month

4.0

Features

4.7

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/119057-129067/Bugzilla-vs-GitHub)

[Mattermost](https://www.capterra.com/p/170524/Mattermost/)[4.45 (168)](https://www.capterra.com/p/170524/Mattermost/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,931)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$10/month

Price

$4/month

4.3

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-170524/Microsoft-Teams-vs-Mattermost)

[Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)[4.13 (136)](https://www.capterra.com/p/119057/Bugzilla/reviews/)

vs

[TestMu AI](https://www.capterra.com/p/170732/LambdaTest/)[4.64 (543)](https://www.capterra.com/p/170732/LambdaTest/reviews/)

Contact vendor for pricing

Price

$15/month

4.0

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/119057-170732/Bugzilla-vs-LambdaTest)

[Mattermost](https://www.capterra.com/p/170524/Mattermost/)[4.45 (168)](https://www.capterra.com/p/170524/Mattermost/reviews/)

vs

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

$10/month

Price

$29/month

4.3

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/153140-170524/Connecteam-vs-Mattermost)

[Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)[4.13 (136)](https://www.capterra.com/p/119057/Bugzilla/reviews/)

vs

[Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)[4.49 (855)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

Contact vendor for pricing

Price

$4/month

4.0

Features

4.4

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/119057-169455/Bugzilla-vs-Zoho-Projects)

[Mattermost](https://www.capterra.com/p/170524/Mattermost/)[4.45 (168)](https://www.capterra.com/p/170524/Mattermost/reviews/)

vs

[Telegram](https://www.capterra.com/p/180347/Telegram/)[4.66 (6,406)](https://www.capterra.com/p/180347/Telegram/reviews/)

$10/month

Price

Contact vendor for pricing

4.3

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/170524-180347/Mattermost-vs-Telegram)

[Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)[4.13 (136)](https://www.capterra.com/p/119057/Bugzilla/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Contact vendor for pricing

Price

$10.99/month

4.0

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/119057-184581/Bugzilla-vs-Asana-PM)

[Mattermost](https://www.capterra.com/p/170524/Mattermost/)[4.45 (168)](https://www.capterra.com/p/170524/Mattermost/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$10/month

Price

$10.99/month

4.3

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/170524-184581/Mattermost-vs-Asana-PM)

[Bugzilla](https://www.capterra.com/p/119057/Bugzilla/)[4.13 (136)](https://www.capterra.com/p/119057/Bugzilla/reviews/)

vs

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[4.63 (4,558)](https://www.capterra.com/p/158833/ClickUp/reviews/)

Contact vendor for pricing

Price

$10/month

4.0

Features

4.6

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/119057-158833/Bugzilla-vs-ClickUp)

[Mattermost](https://www.capterra.com/p/170524/Mattermost/)[4.45 (168)](https://www.capterra.com/p/170524/Mattermost/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,470)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$10/month

Price

$7/month

4.3

Features

4.6

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/170524-247901/Mattermost-vs-Google-Workspace)