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CampDoc works with over 1,250+ youth programs including resident and day camps, sports organizations, special needs programs, YMCAs, JCCs, colleges and universities, and many more! (193)
Designed for parks and recreation agencies, athletic leagues, health clubs, community centers, and other businesses, it helps manage leagues, tournaments, memberships, campgrounds, and more.
Kirsten, our account manager, is very helpful and friendly. I love that storage is now electronic and that I can pull reports instead of staff having to pull them manually.
Customer support was very much a disappointment this year compared to last.
We loved the ability to generate reports with specific information quickly. Nolan, our account manager, is always helpful and friendly too.
We also have a handful of parents who struggle with uploads; my guess is they're using old browsers.
Customer support representative is a true joy to work with and was always prompt and helpful with any question I had. The level of support was very high and made the transition very easy for TIP.
No more hours of shuffling papers trying to find the information we need.
Well, once again I was thrilled with CampDoc this summer. I appreciated the familiar and the new improvements, as well as the customer service and quick response from you.
No specifics cons, and always provide feedback. CampDoc seems to listen to our feedback.
The fact that you can customize the software to your liking makes it also fantastic because every company has different needs so that is a plus.
The language used in the etrak registration program can be a little confusing at times. There seems to be numerous steps sometimes which can be frustrating.
The employees are really great. Very friendly and willing to help when we call.
Still using java and flash but their intentions are to move away from those technologies very soon. Limited customization of online registration portal.
The customer support is outstanding. Ease of navigation on the admin end.
I like the great customer service that comes with the product. I've always had an easy time contacting the company when I have an issue.
Carl: Hi, my name is Carl and I'm a camp director in the outdoor recreation arena, and I give CampDoc five out of five. So probably one of the biggest decisions that we made as a team at our camp was what software would we use for registration, because we were an inception camp. We looked at two other options apart from CampDoc, one being Fusion. Fusion was just too sophisticated and complicated for our needs. And we looked at CampBrain, but to be honest, we hadn't heard that much about CampBrain and we'd heard more positive stories about CampDoc. The reason we chose CampDoc was simple. CampDoc puts an emphasis on health in a world of liability, and there's a lot of liability when you're working with youth. Some of the other reasons we chose it was, it was very functional, it's very easy to use. We'd met the CEO, Michael Ambrose, at an American Camp Association conference, and he was very personable and he told us very much about what we could use the registration software for. And that was an added benefit for us. So for us, there was very much an ease of onboarding when it came to the software. We were given an account manager, and she was wonderful. As with any software, you're always learning new things and how things work, but our account manager made that so easy for us. It was putting on a glass slipper almost. And then we're a camp that likes to create lists, lists about everything, lists from what the kids eat and the nutrition to what are their health needs. So integrating CampDoc into what we needed and what we did was so easy and I highly recommended it. So looking at recommendations for people and organizations looking to use CampDoc, I would say, essentially, ask yourself this question. What do you need the software for? How will it incorporate into your camp? If the software is for health primarily, then great, use CampDoc. If you're looking to build lists, use CampDoc. However, if you're looking for things outside of this, which other software might offer and CampDoc doesn't, then I'd really think as a team, what do you need it for?
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