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Children's class providers. After school programs, camps and development classes geared towards families and children.
CampDoc works with over 1,250+ youth programs including resident and day camps, sports organizations, special needs programs, YMCAs, JCCs, colleges and universities, and many more! (193)
What I liked most about this software was that it was a good price and I really love the design.
Sometimes I find running reports confusing or frustrating.
Sawyer's customer service is fantastic. They are always ready to assist and are very prompt and pleasant.
It doesn't let you fix any of that which is frustrating.
I love the interface design and how intuitive it is to use. Additionally, the ability to create add-ons, save CC data, and the flexibility it offers our parents is outstanding.
No everyday phone support. Email customer service is confusing.
I think once I get all the kinks worked out and learn how everything works I will be very happy with this. The customer service I have experienced has been excellent and the price is right.
I've been in business for 15 years and received the most outlandish, crazy complaints, my customer is always right.
Kirsten, our account manager, is very helpful and friendly. I love that storage is now electronic and that I can pull reports instead of staff having to pull them manually.
Customer support was very much a disappointment this year compared to last.
We loved the ability to generate reports with specific information quickly. Nolan, our account manager, is always helpful and friendly too.
We also have a handful of parents who struggle with uploads; my guess is they're using old browsers.
Customer support representative is a true joy to work with and was always prompt and helpful with any question I had. The level of support was very high and made the transition very easy for TIP.
No more hours of shuffling papers trying to find the information we need.
Well, once again I was thrilled with CampDoc this summer. I appreciated the familiar and the new improvements, as well as the customer service and quick response from you.
No specifics cons, and always provide feedback. CampDoc seems to listen to our feedback.
Carl G.: My name is Carl. I'm the owner and managing operator of Wisconsin Academy of Sports, a sports training facility in northeast Wisconsin. We primarily focus with young kids in a general sports market. With Sawyer, we have a wonderful rating of five out of five, so we're pretty excited to be involved with [inaudible 00:00:29]. Prior to Sawyer, we were actually with Wix, and we experienced challenges with Wix. Then when we went with Sawyer, it was just an amazing upward movement, drawing our clients, giving them a better option. Because registration is such an important part of what we do, we needed to make sure it was simple. We are able to get as much information over to the potential clients as much as possible and not be caught up in a lot of other challenging situations, which we've experienced with the program we were using previously. Well, I'm not tech savvy, and I can tell you what, I'm really happy to have Sawyer, because I was able to get my web-based program. I'm doing everything technology wise, and working with Sawyer, it has become much easier building programs, building classes. I have a few that I have to do today. It's much easier to do, much friendlier to do. And if I need any support, all I have to do is reach out and I get it, and I'm very thankful for that. If you are looking for a program that's going to help make everything easier for you when it comes to registration in building online information for potential clients or even your existing clients, I would say with all the ones that I've experienced over the last 20 years, Sawyer has been the one to come through for me. And if you're looking for support, they are the number one at that. Because I get online, we get right to the topic base, and we get things done, and I walk away much more knowledgeable about what I need to do and I'm excited about it. So if I have all the control in my hands, I will be with Sawyer for a while.
Carl: Hi, my name is Carl and I'm a camp director in the outdoor recreation arena, and I give CampDoc five out of five. So probably one of the biggest decisions that we made as a team at our camp was what software would we use for registration, because we were an inception camp. We looked at two other options apart from CampDoc, one being Fusion. Fusion was just too sophisticated and complicated for our needs. And we looked at CampBrain, but to be honest, we hadn't heard that much about CampBrain and we'd heard more positive stories about CampDoc. The reason we chose CampDoc was simple. CampDoc puts an emphasis on health in a world of liability, and there's a lot of liability when you're working with youth. Some of the other reasons we chose it was, it was very functional, it's very easy to use. We'd met the CEO, Michael Ambrose, at an American Camp Association conference, and he was very personable and he told us very much about what we could use the registration software for. And that was an added benefit for us. So for us, there was very much an ease of onboarding when it came to the software. We were given an account manager, and she was wonderful. As with any software, you're always learning new things and how things work, but our account manager made that so easy for us. It was putting on a glass slipper almost. And then we're a camp that likes to create lists, lists about everything, lists from what the kids eat and the nutrition to what are their health needs. So integrating CampDoc into what we needed and what we did was so easy and I highly recommended it. So looking at recommendations for people and organizations looking to use CampDoc, I would say, essentially, ask yourself this question. What do you need the software for? How will it incorporate into your camp? If the software is for health primarily, then great, use CampDoc. If you're looking to build lists, use CampDoc. However, if you're looking for things outside of this, which other software might offer and CampDoc doesn't, then I'd really think as a team, what do you need it for?
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